Responsibilities:

• Arrange export shipments to distributors/customers, including drop and export shipments.
• Prepare and handle commercial documentation such as invoices, delivery orders, and shipping documents using in-house systems like RPMS.
• Coordinate shipments and cargo collection with the warehouse department.
• Prepare necessary shipment certificates (e.g., SMF, COO, COQ).
• Prepare Letters of Credit for bank submission.
• Liaise with external vendors, including freight forwarders, clearing houses, third-party logistics providers, and delivery contractors.
• Process manual purchase orders and shipping instructions for vendors in regions including Japan, America, Europe, China, Indonesia, Thailand, and India.
• Negotiate rates and contracts to optimize delivery efficiency and cost.
• Plan and monitor inbound shipments/freights from both local and international suppliers.
• Track and oversee costs related to loading and unloading.
• Investigate claims from distributors concerning shortages, incorrect deliveries, or defective parts with warehouse personnel.
• Prepare orders and monthly reports as needed.
• Perform any other duties assigned during the course of work.

Required Competencies:

• Strong interpersonal and customer service skills.
• Ability to multitask and prioritize daily tasks effectively.
• Professional demeanor with a positive image toward customers.
• High level of integrity and transparency.
• Attention to detail and a meticulous approach to minimize errors.
• Positive and responsible attitude.
• Strong self-motivation and commitment to task completion.
• Ability to adapt to and perform well in a fast-paced, high-volume environment.

Job Summary:

Actively support TOUCH’s Digital Transformation journey by working closely with external and internal stakeholders and vendors to maintain and support TOUCH’s systems that enable Digital Capability and transform TOUCH into a data-driven and client-centric organisation.

Principal Responsibilities and Duties:

• Collaborate with internal stakeholders and vendors to design, implement, maintain and support digital end-to-end processes spanning across TOUCH systems
• Work with internal and vendor teams to design, maintain and support TOUCH technology platform built on Dynamics 365 (D365) Customer Relationship Management (CRM) and Business Central (BC), support issues and problem management, and design solutions to meet business needs.
• Use technical knowledge and expertise to conduct functional impact assessments, analyse business processes and requirements
• Analyse cloud service providers release plans, propose recommendations and work with internal teams and vendors to carry out action plan
• Ensure all business and technical documentation are kept up to date
• Ensure internal and vendor teams address and solve issues and problems in a timely manner to meet defined Service Level Agreements (SLAs)
• Monitor and address key issues with application programming interfaces (APIs)
• Contribute as a member of a cross-functional, agile delivery team.

Essential Qualifications and Competencies:

• Degree in Computer Science, Information Technology or a related technical discipline with at least 5 years of relevant working experience
• At least 3 years of working experience in Customer Relationship Management, Enterprise Resource Planning and Reporting solutions
• Working experience with technology such as Microsoft 365, Dynamics 365, Azure, Power Platform, SQL Server Reporting Services (SRSS), Jet Report and APIs
• Knowledgeable and experienced in application development, vendor and agile project management
• Good communication skills
• Strong grasp of digital concepts, technology and business models is advantageous
• Strong problem-solving and analytical skills
• Hands-on with a can-do attitude
• Positive attitude and a team player
• Energised by innovation projects and technology adoption in social services.

Job Responsibilities:

• Provide support to Purchasing manager to source and evaluate new vendors for supply of identified materials for company’s portfolio of business.
• Able to negotiate with new and existing vendors to ensure supply of material in most cost-efficient manner within agreed price target and budget.
• Working closely with sales team to track and monitor delivery of purchased items within agreed schedule and confirm delivery of items per agreed specifications by respective vendors.
• Conduct periodic review of existing vendors, provide, negotiate and execute recommendations to ensure vendor performance on pricing, quality and delivery.
• Provide support to management in reviewing and recommending sourcing / procurement policies including use of appropriate tools to meet company’s evolving business needs.
• Issuance of Purchase orders and expediting of delivery in timely order
• Develop analysis tools with system to enhance job and intensify control and continuous improvement
• Fully co-develop and implement sub-con control and tracking with local and overseas vendors
• Driving cost reduction project with monthly report and action items

Requirement:

• Minimum diploma or degree in Business, Supply Chain Management, Logistics, or equivalent
• Minimum 3 years of experience in a strategic sourcing position
• Able to manage a multitude of projects and/ or vendors simultaneously
• Meticulous and strong attention to details to ensure correct capture and issuing of orders
• Work experience in similar position within manufacturing environment
• Good knowledge of procurement best practices, contract agreement, financials and cost analysis
• Experience in logistics and familiarity with incoterms will be advantageous

Job Summary:

Formulate and execute sales plan in line with company long term and mid-term goals to achieve sales targets and revenue goals. A people person and team player that works well with leaders of other functions to achieve the common goals of Ademco.

Job Responsibilities:

• Develop and execute sales development plan to achieve sales targets, expand our customer base and execute company strategic goals
• Own and hit/exceed annual sales and profit/margin targets within assigned territory and accounts
• To personally accountable for and develop pipeline target and activities that is mutually agreeable with the management
• Create and communicate sales goals and ensure SG leadership team are informed on the progress of those goals
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs
• Effectively communicate value propositions through presentations and proposals
• Monitor changes in the industry and leverage them for business opportunities
• Participate in forums to keep abreast of new changes in the industry and practices
• Recommend changes in pricing structures in product lines or products
• To perform any other duties that may be assigned by the management

Job Requirements:

• Minimum 6 years of project sales and segment development experience with proven track records. At least 2 years in senior sales management position. Experience in Security Industry would be added advantage.
• Great personality and relationship builder
• Excellent written and verbal communications skills
• Proven ability to build close relationship with customer
• Proven ability to drive the sales process from start to finish
• Proven ability to position products and differentiation against competitors
• Proven ability to articulate the distinct aspects of services and products
• High energy level. Positive, "can do" attitude
• Excellent listening, negotiation and presentation skills

We would like you to state your current and expected package in the application so that we expedite the processing.

Job Description:

• Respond and generate quotation in response to existing customers
• Response to inquiries and provide solutions to customer needs
• Recommend customers for upgrades and maintenance contracts
• Attend surveys to determine more complex needs
• Design and proposal of basic to mid-level complexity solutions.
• Prepare necessary checks on stock availability and lead time of items before generating quotation
• Process signed quotations or purchase orders received from customers
• Work with procurement team on alternatives for required stock item that are not available

Job Requirements:

• Candidate must possess at least ITE, diploma or equivalent qualification
• 3 years of experience in security system would be an advantage. No prior sales experience is required if he/she has security technology knowledge
• Mature and meticulous individual with attention to details and a logical mindset
• Familiar with ERP / CRM system (i.e. Salesforce, NetSuite) and MS Office Applications (i.e. Excel, Word, PowerPoint)
• On the job training will be provided
• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• Typically 80% indoor, 20% outdoor

Innova Distribution is a fast-growing distribution company specialising in luxury home fragrances. Innova prides itself to distribute products of premium quality to enhance the well-being and health of individuals through scenting.

Responsibilities

• Conduct thorough market research to identify and source potential corporate clients.
• Clearly deliver product features, presentation and demonstration to showcase our offers.
• Engage in detailed discussions with clients to understand their requirements.
• Propose terms and conditions of sales agreements to achieve mutual satisfaction.
• Build and maintain strong relationships with both new and existing corporate clients.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues effectively.

Requirements

• Diploma in Business or any relevant field
• Minimum of 1 year relevant sales working experience
• Excellent communication and interpersonal skills
• Able to work with minimal supervision
• Passion for Home Fragrance

Others

Working hours: Monday to Friday, 08:30am to 17:30pm

Location: 1 Jalan Kilang, S159402

Medical Benefits

Mobile bill claimable

Interested candidates, please click APPLY!

About the Job

We are looking for a sales consultant to help us achieve our mission of advancing the adoption of green energy and creating lifelong customer relationships. You will be a dedicated brand ambassador for our brand and guide our customers through the entire sales and delivery journey.

What you’ll do

• Engage with potential buyers, understanding their needs, and providing information on various car models
• Stay informed about the features, specifications, and pricing of the vehicle being sold, as well as understanding market trends.
• Utilize effective sales strategies to persuade customers, including highlighting the benefits of specific vehicles and offering test drives.
• Discuss pricing, financing options, and trade-ins to reach a mutually beneficial agreement with customers.
• Ensure proper documentation and submission of sales agreements, insurance/financing application form etc.
• Maintain relationships with customers after the sale, addressing any concerns, and encouraging repeat business or referrals.
• Work with other sales staff, management, and admin department to ensure a seamless customer experience.
• Meet or exceed quarterly sales goals set

What you’ll bring

• Tertiary education with a valid Class 3 driving license.
• Experience in the automotive industry is a plus.
• Positive and energetic with professional and excellent customer service skills.

Remuneration: SGD $2,500 – SGD $3000 + CPF

Responsibilities:

- Provide effective personal assistance and support to Associate Director

- Assisting teams with daily operation and sales support

- Compiling reports, organizing paperwork, document and e-Document information

- Calendar management and coordinate meetings and conferences

- Travel support which includes preparing itineraries etc

- Maintain good working knowledge of the industry so as to provide adequate assistance to relevant internal departments or staffs

- Recruitment duties when required

- Team Player

Requirements:

- Good command of spoken and written in English & Mandarin

- Proficient in Google Sheets

- Meticulous and organized

- Ability to work independently and as part of a team

- Ability to handle confidential information with discretion

- Ability to multitask and prioritize tasks effectively

Job Responsibilities and Duties:

· Oversee the monthly closing of accounts and ensure timely preparation and submission of financial reports to management.

· Prepare monthly management reports and presentations (including financial and business performance analysis).

· Review and verify expenses.

· Reconcile medical insurance claims to payment reports/collections, and liaise with clinic operations teams to resolve rejected claims.

· Prepare annual budgets and forecasts.

· Prepare and submit annual statutory accounts in compliance with statutory requirements.

· Prepare quarterly GST returns and annual corporate tax filings.

· Prepare relevant financial reports and presentations for Annual General Meetings.

· Liaise with auditors in relation to annual statutory audits.

· Assess current practices and processes, and make recommendations for improvements.

· Perform any other duties which may be assigned from time to time.

Skills and Qualifications:

· Degree or diploma in Accountancy or its equivalent, with professional qualification (e.g. CPA, CA) a plus

· 3-6 years of relevant experience

· Experience in managing a team of accounting personnel

· Good problem-solving, analytical and presentation skills

· Conscientious and meticulous

· Team player with good communication and interpersonal skills

· Proficient in MS Office applications (Excel, Word, Powerpoint)

· Knowledge in Xero accounting software and clinics/retail industries will be an advantage

Responsibilities:

• Accounts Payable Processing: Handle day-to-day financial transactions, including vendor invoices and expense reports. Resolve invoice discrepancies promptly to ensure timely payments.
• Compliance Check: Ensure all AP transactions comply with company policies and regulatory requirements, including GST.
• GST Reporting: Support the preparation and filing of GST reports, ensuring compliance with tax regulations.
• Bank and Reconciliation: Regularly match bank statements to AP records, ensuring all payments are accurately recorded.
• Invoice Verification & Collaboration: Ensure the accuracy and completeness of invoices and supporting documentation. Collaborate with internal teams to verify purchase invoices and obtain necessary approvals.
• Sales Tax Invoice Preparation: Prepare sales tax invoices in compliance with regulatory standards.
• VAT Filing: Assist in preparing and filing VAT returns.
• Online Payments: Prepare and process online payments, ensuring approvals and maintaining organized payment records.
• Month-End and Year-End Support: Assist in closing activities by ensuring transactions are accurately accounted for.
• Fixed Asset Management: Update and maintain fixed asset records, including tagging, schedules, and expense tracking.
• Process Improvement: Identify and recommend ways to improve AP processes, such as automation tools or updated workflows, to enhance efficiency and accuracy.
• Documentation and Filing: Maintain clear and organized records for all AP transactions.
• Ad-Hoc Duties: Perform other tasks as assigned to support the team.

Requirements:

• Qualifications: Degree or Diploma in Accounting with at least 3 to 5 years of relevant experience in Accounts Executive and Finance.
• Knowledge of Regulations: Familiarity with financial regulations, including GST compliance.
• Software Skills: Proficiency in accounting software such as Xero and Adobe Acrobat, and strong Excel skills, including pivot tables and formulas. Experience with foreign currency transactions is a plus.
• Attention to Detail: Ability to manage multiple invoices, track due dates, and maintain accurate records to avoid errors.
• Problem-Solving: Skilled in resolving issues like duplicate invoices, incorrect charges, and vendor disputes.
• Communication: Strong verbal and written communication skills for interacting with vendors and team members.
• Independence and Prioritization: Ability to work independently, prioritize tasks, and meet deadlines with minimal supervision. Fast learner with a proactive attitude.

Do drop us your CV @ [email protected] .Only successful candidates will be notified to proceed to the next round.

You will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.

Requirements:

• Recognised Degree with at least 2 years of working experience in customer / patient service operations
• Strong command of English and a second language
• Proficient in writing
• Adept in conflict resolution, data analytics and presentation
• Good planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

Involves in the management of a medical conference and education events in the Asia-Pacific region.

Job Scope

• Assist in organizing and executing education events including registration, travel grants, abstracts, scientific programmes, conference social events
• Assist in the planning and executing of digital marketing content and social media
• Manage association membership

Requirements

• Possess at least a Diploma in any discipline
• Experience in event management preferred
• Positive attitude with good interpersonal skills
• Team player
• Proficient in Microsoft, WordPress, social media platforms and Adobe programs
• Attention to details

About the role

This is an exciting opportunity to join VINCAR as an Executive Assistant. In this role, you will provide high-level administrative and executive support to our senior leadership team. Your ability to anticipate needs, prioritise tasks, and manage complex schedules will be essential to the success of this position.

What you’ll be doing

• Provide executive-level administrative support, including calendar management, travel coordination, and meeting preparation.
• Manage and prioritise incoming correspondence and communications on behalf of executives.
• Assist with preparation of presentations, reports, and other business documents
• Liaise with internal and external stakeholders to ensure seamless coordination and execution of tasks.
• Maintain confidentiality and exercise discretion when handling sensitive information.
• Support the overall operations of the business and perform other ad-hoc duties as required.

What we’re looking for

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Experience with project management tools is a plus.
• Exceptional organizational skills and ability to prioritize tasks e ectively in a fast paced environment.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Proactive and resourceful in identifying and resolving problems.
• Meticulous attention to detail and accuracy.

Calling all food enthusiasts and aspiring marketing maestros!

Are you a foodie with a flair for creativity?

Do you dream of diving into the tantalising world of Food and Beverage while unleashing your marketing magic?

Well, look no further, because we've got an opportunity that'll tickle your taste buds and ignite your marketing mojo! Join the Protegie team, one of the leading marketing consultancy firms specialising in the F&B industry. We've teamed up with big shots like PARCO, AppleBee’s, The Alley, and Ramen Nagi, and we're on the hunt for a full-time Marketing Executive who's ready to shake things up with us!

At Protegie, we believe in giving our team members the power to shape their destiny. Be the master of your career, chart your own path, and witness the magic of marketing unfold before your very eyes. Flexibility and innovation are our middle names, and we're all about making a difference for our F&B clients.

So, what's cooking? Here's what you'll be learning with us:

Job Responsibilities:

· Liaise with external vendors on procurement of medication and supplies

· Research and compare alternative medications to support management decision on drugs selection

· Analyse data relating to drugs usage, stock levels and expiry of medication to ensure prompt replenishment and redistribution

· Support clinical services by stocking, assembling, and distribution of medication

· Monitor and maintain optimal level of drug inventory to ensure availability as well as prevent excessive expiry of medication

· Communicate and collaborate with the clinics on all matter pertaining to medications

· Conduct regular assessments on work processes to improve operational efficiency and work flow

· Monitor and collate statistics and key performance indicators with regards to procurement and management of drugs inventory.

· Perform stocktake and resolve any discrepancies between physical counts and records in system

· Perform any other duties which may be assigned from time to time

Job Requirements:

• 3-5 years experience in related field

• At least a diploma in any discipline

• Proficient in Microsoft Office applications

• Knowledge of medications is a plus

• Experienced in Healthcare / Medical care industry will be an advantage

• Excellent communication, problem-solving and analytical skills

• Conscientious and meticulous

• Able to work independently in a dynamic, fast pace environment, with a passion for improving operations

Are you interested in working for a premium eco-bedding brand with a focus on quality and sustainability?

We are looking for a RETAIL EXECUTIVE who will go the extra mile to make sure customers get a ‘total experience’ they will not forget.

Our next hire would ideally be a positive sales person who has hands-on and organizational skills, who has the ambition to grow with Heveya and has the passion to care for the environment and the community which aligns with Heveya®'s core values.

How you will contribute:

• Act as the first point of contact for all customer inquiries, both in-store and via digital platforms, providing friendly and professional assistance.
• Educate customers on the unique benefits and transparent concept of Heveya® mattresses, explaining product features, materials, and health advantages.
• Manage after-sales inquiries, ensuring that customers are satisfied with their purchases and addressing any issues promptly.
• Schedule and coordinate deliveries, ensuring smooth communication between the customer, delivery team, and relevant departments.
• Complete any necessary after-sales administrative tasks, including order processing, returns, and warranty claims.
• Maintain a clean, organized, and welcoming environment within the Outlets at all times, ensuring that the store is well-presented and aligns with brand standards.
• Regularly inspect the Outlets for cleanliness and safety, making sure all products and displays are in optimal condition.
• Assist in managing and tracking inventory levels in the Outlets, ensuring proper stock levels are maintained to meet customer demand.
• Conduct regular stock audits and communicate any product shortages or discrepancies to the management team.
• Promote the Heveya® brand ethos by maintaining a high level of product knowledge and representing the company with integrity and professionalism.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Business Continuity Planning:

• Develop and update business continuity plans to address potential threats and risks to the organization's operations.
• Collaborate with key stakeholders to identify critical business processes and establish recovery time objectives.
• Audit the process for regularly reviewing and updating the BCP to reflect changes in the business environment, technology, or staffing.

Risk Assessment:

• Conduct regular risk assessments to identify potential vulnerabilities and areas of improvement in business continuity strategies.
• Analyze and prioritize risks, providing recommendations for mitigation and preparedness measures.

Emergency Response:

• Develop and oversee emergency response protocols and procedures to ensure a swift and effective response to crises.
• Coordinate with relevant teams to conduct regular drills and simulations for emergency scenarios.

Training and Awareness:

• Provide training sessions to employees at all levels to enhance awareness and understanding of business continuity plans and procedures.
• Foster a culture of preparedness and resilience throughout the organization.

Incident Management:

• Establish and lead an incident management team to respond promptly to disruptions, minimizing impact and downtime.
• Coordinate communication strategies to keep stakeholders informed during incidents.

• Bachelor's degree in business, Risk Management, or related field. Master's degree or professional certifications in business continuity (e.g., CBCP, CBCI) is a plus.

Customer Program Management:

• Collaborate with cross-functional teams to design, implement, and manage customer programs that align with the company's strategic objectives.
• Oversee the end-to-end execution of customer-focused initiatives, ensuring timely delivery and high-quality outcomes.
• Monitor program performance, analyze key metrics, and implement improvements to optimize program effectiveness.

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders to understand their needs and expectations.
• Act as a liaison between different departments to ensure alignment with program goals and objectives.

Data Analysis and Reporting:

• Utilize data analytics tools to track and analyze program performance metrics.
• Prepare regular reports on program effectiveness and present findings to relevant stakeholders.

Continuous Improvement:

• Identify opportunities for process improvements within customer programs and collaborate with relevant teams to implement enhancements.
• Stay updated on industry best practices and incorporate relevant advancements into program strategies.

Training and Development:

• Provide training and support to customer-facing teams to ensure a consistent and high-quality customer experience.
• Develop training materials and resources to enhance team knowledge and skills.

Overview

We are seeking a dynamic and experienced Head of Sales for recruitment service business to join our leadership team and spearhead business growth in the recruitment industry. The ideal candidate will bring exceptional sales skills, strategic insight, and a strong understanding of recruitment market dynamics.

Key Responsibilities

• Develop and implement sales strategies to achieve company objectives and revenue targets.
• Identify and capitalize on new business opportunities while nurturing strong relationships with key clients and stakeholders.
• Analyze market trends and competitor activities to guide strategic decision-making.
• Collaborate closely with recruitment teams to align on client needs and enhance placement success.
• Monitor financial performance and execute strategies for improvement.
• Take full ownership of the sales process, driving results and ensuring consistent achievement of targets.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field
• Experience in the recruitment industry, with a focus on Sales or 360 Recruitment Consultant
• Proven track record of developing and executing strategies that drive revenue growth and meet business objectives.
• Excellent sales, analytical, negotiation, communication and interpersonal skills.

Responsibilities:

• Oversee day-to-day sales operations.
• Handle sales order processing including quotations, sales orders, purchase orders, delivery orders, and invoicing.
• Efficiently manage a high volume of inquiries, providing effective solutions to customer issues.
• Deliver outstanding customer support and service.
• Proactively source new sales opportunities through inbound lead follow-up.
• Engage with key external customer contacts as necessary.
• Coordinate projects and support the lead manager, ensuring timelines are adhered to and projects remain on track.
• Collaborate with internal departments such as Finance, Procurement, Logistics, and Marketing.
• Assist in preparing and submitting relevant documents and reports for tenders.
• Attend regular product trainings, both online and offline, provided by vendors.

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of relevant work experience.
• Familiarity with computer hardware, software, or maintenance contracts is a plus.
• Able to thrive in a dynamic, fast-paced environment.
• Strong phone presence with excellent interpersonal and customer service skills.
• Enthusiastic about developing consultative sales skills and supporting the team in meeting monthly targets.
• Enjoys interacting with people and maintaining good relationships with IT Business Partners.
• Proficient in MS Office.

• Degree holder in any fields
• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

Overview

We are seeking a dynamic and experienced Head of Sales for recruitment service business to join our leadership team and spearhead business growth in the recruitment industry. The ideal candidate will bring exceptional sales skills, strategic insight, and a strong understanding of recruitment market dynamics.

Key Responsibilities

• Develop and implement sales strategies to achieve company objectives and revenue targets.
• Identify and capitalize on new business opportunities while nurturing strong relationships with key clients and stakeholders.
• Analyze market trends and competitor activities to guide strategic decision-making.
• Collaborate closely with recruitment teams to align on client needs and enhance placement success.
• Monitor financial performance and execute strategies for improvement.
• Take full ownership of the sales process, driving results and ensuring consistent achievement of targets.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field
• Experience in the recruitment industry, with a focus on Sales or 360 Recruitment Consultant
• Proven track record of developing and executing strategies that drive revenue growth and meet business objectives.
• Excellent sales, analytical, negotiation, communication and interpersonal skills.

Job Description & Requirements

Manage retail staff, including cashiers and people working on the floor.

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Formulate pricing policies.

Determine daily coupons.

Ensure pricing is correct.

Work on store displays.

Attend trade shows to identify new products and services.

Coach, counsel, recruit, train, and discipline employees.

Evaluate on-the-job performance.

Identify current and future trends that appeal to consumers.

Ensure merchandise is clean and ready to be displayed.

Approve contracts with vendors.

Maintain inventory and ensure items are in stock.

Keep up with fluctuating supply and demand.

Analyze operating and financial statements for profitability ratios.

Ensure promotions are accurate and merchandised to the company’s standards.

Utilize information technology to record sales figures, for data analysis and forward planning.

Ensure standards for quality, customer service and health and safety are met.

Monitor local competitors.

Ensure hours of operation are in compliance with local laws.

Maintain store's cleanliness and health and safety measures.

Organize and distribute staff schedules.

Preside over staff meetings.

Help retail sales staff achieve sales targets.

Manage different departments within the store.

Handle customer questions, complaints, and issues.

Are you interested to work for a premium eco-bedding brand with a focus on quality and sustainability?

We are looking for an ASSISTANT SALES MANAGER who will oversee the overall business expansion of Heveya® in Singapore.

Our next hire would ideally be a hands-on and all-around person, who has the drive to develop a sales team and set them up for success. You will be part of the team shaping Heveya®’s expansion in Singapore.

How you will contribute:

• Lead, inspire, and motivate the sales team to consistently meet and exceed sales targets.
• Develop strategies to improve conversion rates and boost customer satisfaction, driving both in-store and online sales performance.
• Enhance the customer experience by ensuring a high standard of customer service and upholding visual merchandising (VM) guidelines to create an inviting and engaging store environment.
• Monitor sales floor activity to ensure sales staff are following best practices and delivering excellent service.
• Lead ongoing training programs for junior staff and part-time employees to develop their sales skills, product knowledge, and customer service abilities.
• Conduct one-on-one coaching and provide constructive feedback to team members to foster continuous improvement.
• Oversee the scheduling of sales team shifts, ensuring optimal coverage and peak-time availability.
• Lead regular sales meetings to track performance, discuss goals, and identify areas for improvement.
• Manage communication with suppliers regarding product inquiries, customizations, and quotations.
• Take charge of handling customer complaints, resolve issues promptly, and ensure customer satisfaction.
• Act as the primary point of contact for Departmental Store Partners, maintaining and nurturing strong relationships.
• Collaborate with Sales Operations to improve forecasting accuracy and ensure seamless inventory management.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved