An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

We are looking for candidates who can build The Garcha Group brand digitally on all platforms leading to direct measurable revenue for all hotel rooms and F&B outlets.

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

Position Requirements:

- Minimum 5 years of relevant experience in the digital marketing field, of which, minimum 2 years of experience in a hotel

- Education in digital and social marketing strategies, marketing communications, advertising, and selling with a combination of proven activities.

- Recognizing current trends, marketplace attitudes and company intelligence.

- Photography, graphic design, videography and editing skills.

- Basicdesktop publishing skills including inDesign, photoshop or equivalent.

- Excellent command over written and spoken English.

- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional

- Degree in Marketing, Hospitality/Tourism/Hotel Management or equivalent.

Required Skills: digital media, social media, tripadvisor, instagram, facebook, mailchimp,

photography, graphic design, luxury, travel, curiosity, Initiative, can-do attitude, intelligent,

perfect grammar, energy, well-groomed, pride

Job Description

Handle MOM and other government related submissions and matters
Monitor and ensure the workers’ permits and certificates are valid and updated accordingly
Perform check in/out of workers into residence and dormitory
Work with marketing team to generate invoices and payroll
Prepare full set of accounts (AP, AR, bank reconciliation)
Close accounts and perform GST and monthly reports
Manage cash flow and internal control
Liaise with different teams and clients to ensure smooth flow of operations
Develop and improve data model
Analyse and evaluate foreign workers and clients issues and feedback to improve client satisfaction
Communicate with workers regarding workers issue and take necessary measures
Visit workers dormitory to collect timecards and resolve payroll complains (if required)
Monitor, evaluate and update workers attendance
To handle feedback and complaint and update Management accordingly
To take corrective action and implement preventive measures when required
To assist in the preparation of monthly reports, annual capital and operating budgets and other relevant reports
Other ad-hoc activities

Job Requirement

Possess at least Diploma/Post Graduate Diploma/Professional Certification in business administration or equivalent
Fresh Graduates/At least 2 year of working experience
Proficient in MS Excel and other MS Office
Responsible and positive with ‘can-do’ attitude
Meticulous, independent and have integrity
Able to work efficiently and effective under high pressure
Willing to work long hours if required
Able to grow with the company

The successful candidate will be part of the marketing team in supporting the business’ marketing and communications needs and working closely with the growth team to drive the company's sales and brand awareness forward. This role will perform the following duties, but are not limited to:

• Support the business's internal day-to-day communications, including providing timely updates, and announcements, maintaining internal communication platforms, etc.
• Support all related marketing communications that drive business objectives and growth.
• Propose, manage, and lead end-to-end marketing campaigns. This includes understanding the product/market and developing strategies and insights to increase the success rate.
• Formulate, develop, implement, and manage marketing materials/collaterals.
• Work closely with internal stakeholders on all cross-functional projects such as events, health screening packages, and other marketing tools, resulting in the successful forging of partnerships and collaborations.
• To liaise with external vendors to ensure successful running of events/campaigns/projects
• Provide and prepares marketing reports/analysis when required.

Job Requirements

• Has 3-4 years of relevant experience (experience in the healthcare industry is a bonus)
• Well-versed in non-digital ATL and BTL marketing activities
• Able to integrate or adapt non-digital activities into digital channels
• Events management skills – both online and offline

Working days: Monday - Friday

Working hours: 10am-6pm/9am-5pm

Location: Lavender MRT

Remuneration: 3000-3500+CPF/month

Sales:

• Identify and acquire new customers.

• Build and maintain client relationships.

• Present products, negotiate, and close deals.

• Meet sales targets and track performance.

• Conduct market research and provide after-sales support.

Marketing:

• Research markets and identify target audiences.

• Develop branding, content, and promotional campaigns.

• Manage digital marketing (SEO, social media, PPC).

• Generate leads and measure campaign performance.

• Collaborate with sales for lead conversion and customer feedback.

Shared Goals: Align strategies for customer acquisition, retention, and business growth.

Key Skills: Communication, analytics, creativity, and proficiency in CRM/digital tools.

Responsibilities

• Identify and target new business opportunities within the security services sector (e.g., corporate clients, commercial properties, residential estates, government agencies).
• Build and nurture long-term relationships with clients to ensure satisfaction, repeat business, and customer loyalty
• Conduct market research to stay informed of industry trends, competitor offerings, and potential business opportunities.
• Develop and implement strategies to approach potential clients and close new business deals.
• Conduct client meetings, presentations, and product demonstrations to showcase security service offerings.
• Prepare and present proposals, contracts, and service agreements tailored to client needs.
• Work closely with operational teams to ensure that security services are delivered as promised, meeting quality and compliance standards.
• assit with SACE Consultancy
• Manage & communicate with relevant authorities & government departments such as MOM, PLRD, etc
• ⁠Able to work on weekend and support with event management
• Manage deployment and rostering of manpower
• Additional assignments as assigned by the Management

Qualifications:

• Bachelor’s degree in any field.

• Proven success in business development and sales of Managed Services.

• Strong understanding of managed security service industry.

• Exceptional communication and negotiation skills.

• Ability to multitask and prioritize in a fast-paced environment

Salary Offer:

Up to $5,500 per month, commensurate with experience and qualifications.

If you are passionate about business development and are ready to take on this challenging role, apply now to be a part of our dynamic team!

· Set periodical Banquets budget and forecast, and analyze monthly P&L reports.

· Develop and maintain all training programs for the Banquet team members.

· Prepare weekly staff schedules considering the anticipated business, operating budgets and standards of service.

· Ensure proper care, security and maintenance of Banquet equipments through proper supervision of service personnel including outside contractors and outsource casual labour.

· Assume responsibility as a Banquet Manager in his absence.

· Co-ordinate with other managers for the needs of catering department.

· Inspect the Banquet team members’ work assignments and supervise the standards of all function rooms and adjacent public areas.

· Follow established accounting procedures, e.g. submission of over-time and casual labour expenses and gratuity reports.

· Maintain all public areas and ensure it is presentable with specific set-ups at all times.

· Maintain the inventory stock of all equipments on and off the property.

· Oversee all Banquet events to ensure the success of the functions and they are smoothly executed.

· Conduct monthly departmental meetings to provide information to the team members, obtain feedback, and provide a regular forum for departmental communication.

· Follow and implement safety and emergency procedures when necessary.

· Manage the organization and cleanliness of departmental areas, by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department.

Assist F&B outlets in their operations during peak times, as needed.

JOB OVERVIEW

We are looking for an individual who likes challenges, is detailed-oriented and gets satisfaction from taking ownership of his/her work. The Project Executive has ultimate responsibility for the project and ‘owns’ the Business Case throughout the life of the project. If that sounds like you, join us!

DUTIES & RESPONSIBLITIES

• Prepare resources for Projects and complete all reporting in accordance with the timeline and Project policy.
• Responsible for implementation and tracking development schedules to ensure the project is delivered on time and within the budget.
• Plan and utilize resources to maximize efficiency and effectiveness.
• Working closely with Project Consultants to assist in every step of implementation.
• Monitor short and long-term projects.
• Design management standards for various business units and prepare training programs for project handovers.
• Maintain all system protocols according to requirements.
• Conduct sales meetings with potential clients and prepare proposals and presentations.
• Understand clients’ needs and proactively look out for business opportunities.

QUALIFICATIONS AND REQUIREMENTS

• Candidates must possess a Degree in Computer Science/Information Technology or related field.
• IT professionals with at least one (1) year experience in Software Implementation/Project Management preferred.
• Experience in handling software application projects.
• Familiar with Project Management methodologies.
• Strong understanding of web development, UX/UI, cross-browser compatibility, general web functions and standards.
• Knowledgeable in relation database systems and web application development.
• Possess strong written, oral communication and problem-solving skills.

JOB OVERVIEW

We are looking for an individual who likes challenges, is detailed-oriented and gets satisfaction from taking ownership of his/her work. The Project Executive has ultimate responsibility for the project and ‘owns’ the Business Case throughout the life of the project. If that sounds like you, join us!

DUTIES & RESPONSIBLITIES

· Prepare resources for Projects and complete all reporting in accordance with the timeline and Project policy.

· Responsible for implementation and tracking development schedules to ensure the project is delivered on time and within the budget.

· Plan and utilize resources to maximize efficiency and effectiveness.

· Working closely with Project Consultants to assist in every step of implementation.

· Monitor short and long-term projects.

· Design management standards for various business units and prepare training programs for project handovers.

· Maintain all system protocols according to requirements.

· Conduct sales meetings with potential clients and prepare proposals and presentations.

· Understand clients’ needs and proactively look out for business opportunities.

QUALIFICATIONS AND REQUIREMENTS

· Candidates must possess a Degree in Computer Science/Information Technology or related field.

· IT professionals with at least one (1) year experience in Software Implementation/Project Management preferred.

· Experience in handling software application projects.

· Familiar with Project Management methodologies.

· Strong understanding of web development, UX/UI, cross-browser compatibility, general web functions and standards.

· Knowledgeable in relation database systems and web application development.

· Possess strong written, oral communication and problem-solving skills.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Senior Inside Sales Manager leads the Inside Sales team and/or partners with Marketing to provide strategic direction and drive accountability.

The Senior Inside Sales Manager will collectively drive standardization to define and achieve sales and margin goals while driving Inside Sales Key Performance Indicators (KPIs).

Responsibilities

• Drive and continuously improve Inside Sales KPIs to ensure customer satisfaction
• Work with the team to balance workloads and headcount
• Define processes to handle additional responsibilities assigned to sales
• Serve as coach and mentor to inside sales leadership
• Partner with Inside Sales Manager to determine monthly/annual sales and gross profit plans
• Serve as a point of escalation to ensure customer issues are resolved promptly
• Work closely with the Director of Sales and Marketing to plan, lead, and execute corporate strategic initiatives
• Engage with the team to develop and nurture internal working relationships and ensure alignment of key strategies and tactics (sales, margin, EBITDA)
• Spearhead large projects to implement best practices involving branch and potential component stocking programs

Qualifications

• Bachelor’s Degree preferred
• 4 years experience required inside sales management as a Manager leading a team in a B2B business
• 2 years of training and developing a sales force.
• Strong professional sales and consultative skills, ability to coach and mentor growing sales team.
• Knowledge of principles and methods for showing, promoting and selling products or services, including marketing strategy and tactics, product demonstration, and sales techniques.
• Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Knowledge of business and management principles, including resource allocation, leadership and coordination of people and resources.
• Ability to establish and maintain cooperative working relationships.
• Ability to function effectively in cross-functional work environments.
• Strong written and verbal communication skills.
• Strong analytical, math, and persuasion skills.
• Strong understanding of customer and market dynamics and requirements.
• Strong background and track record in managing creative sales initiatives.
• Knowledge of wholesale distribution products and markets is preferred.

Job Description:

Ishtara Jewellery Pte Ltd is seeking a dynamic and results-driven Digital Marketing Executive to join our marketing team. The ideal candidate will possess a strong understanding of digital marketing strategies and tools, with a particular focus on social media marketing, content creation, and customer engagement. This role will involve managing marketing initiatives across multiple countries, enhancing our online presence, and driving customer engagement both online and in-store.

Key Responsibilities:

- Social Media Marketing: Develop and execute social media strategies across various platforms to enhance brand visibility and engagement.

- Caption Writing: Create compelling and engaging captions for social media posts that resonate with our target audience.

- Poster Designing: Design visually appealing posters and graphics for various marketing campaigns and social media promotions.

- Video Editing: Edit short videos tailored for social media platforms, ensuring high-quality content that captures our brand message.

- Website Management: Maintain and update the company website, ensuring content is current, relevant, and optimized for SEO.

- Mobile App Management: Oversee the marketing strategies for our mobile applications, enhancing user experience and engagement.

- In-store Marketing and Promotions: Plan and implement in-store marketing strategies and promotions that drive sales and customer engagement.

- In-store Customer Service: Ensure a positive customer experience in-store, addressing inquiries and enhancing customer satisfaction.

- Grooming Retail Sales Staff: Train and guide retail staff on customer service best practices and brand representation.

- Customer Database Management: Develop strategies to manage and increase our customer database effectively.

- Customer Acquisition: Implement initiatives to attract and retain new customers through targeted marketing campaigns.

- Sourcing Gift Items: Identify and procure promotional gift items to enhance customer engagement and loyalty programs.

- Campaign Planning and Execution: Plan, execute, and evaluate marketing and promotional campaigns across various channels.

- Cross-Promotion Tie-Ups: Explore and establish partnerships for cross-promotional opportunities to expand reach.

- In-store Decoration: Oversee in-store visual merchandising and decoration to create an inviting shopping environment.

- Loyalty Program Management: Manage and enhance our loyalty program, ensuring it meets customer needs and drives repeat business.

Qualifications:

- Bachelor's degree in Marketing, Communications, Business, or a related field.

- Proven experience in digital marketing, particularly in social media marketing and content creation.

- Proficiency in graphic design and video editing software (e.g., Adobe Creative Suite, Canva, Final Cut Pro, or similar).

- Strong written and verbal communication skills in English.

- Ability to travel as required for marketing initiatives and store visits.

- Experience managing multi-country marketing campaigns is a plus.

- Strong organizational skills and the ability to multitask in a fast-paced environment.

- Creative mindset with a keen eye for detail and design.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for professional growth and development.

- A dynamic work environment where creativity is encouraged.

- The chance to be a part of a passionate team committed to delivering exceptional customer experiences.

---

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

PROGRAMMES EXECUTIVE

As our Programmes Executive, you will report to the Manager, Recreation Programmes & Engagement and Assistant Manager, Programmes. This position involves planning, administering, organising and executing of recreation programs for our members.

Responsibilities:

• To assist in the planning, coordination, organising and execution of all social events, activities and programmes for our Club member.
• To support in the promotion and engagement of a wide diverse range of social programmes to interests the members to sign up for the programme related events and outreach efforts.
• To support in the marketing and promotion strategies to help raise the awareness and participation rate of the programmes.
• Assist in the contributing more new social programmes and event ideas that attracts all demographic.
• To adhere to the Club rules and regulations when organising social programmes and events.
• Work closely with the team and events/programmes partners, instructors and sponsors.
• To assist in all the administrative work of organising social programmes.
• To assist the Club’s members on the inquiries of all social programmes.
• Perform any other duties as assigned by the Manager and Assistant Manager, Programmes.

Requirements:

• Min. Diploma with at least 1 year of relevant working experience in an event organizing or co-ordination
• Able to concurrently plan & organise multiple events / activities to meet deadlines
• Willing to work extended hours including weekends and public holidays when necessary
• Good planning, organising and customer service skills
• A team player
• Able to start work within short notice (an advantage)

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

JOB OVERVIEW

We are looking for a Customer Support (Support Software) who is passionate about creating memorable and remarkable customer experiences. The candidate should be someone who is customer-centric and possess a service mindset. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

• Handle customer’s queries, service requests and sales enquiries.

• Manage customer issues and ensuring timely resolution.

• Manage customer requests and enquiries through various media.

• Obtain and maintain records of contacts, accounts and orders.

• Issuing cheque payments, purchase orders (PO), delivery orders (DO), credit notes and follow-up regarding any

incoming collections.

• Prepares Sales Quotations and Delivery Orders.

• Perform any others ad-hoc duties & responsibilities as assigned.

• Handling of any incoming & outgoing daily mails and calls.

QUALIFICATIONS AND REQUIREMENTS

• Candidate must possess at least a Diploma or Professional Certificate in Service Management/Accounts or related field with a minimum of 1 to 2 years relevant working experience preferred.

• Fresh graduates in related fields will also be considered.

• Proficient knowledge in Microsoft Office (Word and Excel) and use of accounting software.

• Good interpersonal and time management skills.

• Independent, meticulous and responsible with good working attitude.

Great to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviours, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

Join us as a Customer Service Executive in our Rewards Central Team!

We’re looking for driven individuals from the Travel industry keen to learn and grow in a fast-paced environment.

In this role you will be expected to:

• Quickly resolve customer queries by phone and email.
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer and partner escalations
• General administration, reporting and special projects
• Build sustainable relationships of trust through open and interactive communication

Requirements

What We Are Looking For:

• Minimum Diploma holder
• Minimum 2 years experience working in a call centre, handling inbound calls and emails.
• Previous experience with the airline, hotel or travel industry is a MUST
• Prior experience and willingness to work on overnight shifts, weekends and public holidays.
• Enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment
• Self-motivated and able to work unsupervised.
• Fun outlook, positive attitude and can-do mindset
• Strong communication and interpersonal skills
• Excellent English communication is required. Knowledge of a second language is an advantage
• Strong cross-cultural awareness
• Prior exposure to a web-driven environment
• Strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity

What we offer:

• Competitive salary and benefits
• Travel benefits
• Flexible working environment
• Comfortable working environment
• Diverse and friendly working culture.

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the fintech innovation space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• WFH office equipment allowance
• Medical insurance coverage
• Competitive compensation
• Travel perks & Employee rewards

About Ascenda

Ascenda is a global provider of innovative loyalty solutions. The company operates premium rewards propositions for major financial services and travel brands worldwide. As a trusted partner empowering over 70 of the world’s leading rewards programs, Ascenda develops end-to-end loyalty solutions to address the most meaningful challenges facing global brands today.

With a commitment to make loyalty simple, Ascenda’s solutions are easy to manage, fast to deploy and designed to deliver exceptional customer value. From end-to-end loyalty management to modular solutions such as the TransferConnect currency network, redemption

Ascenda is an equal-opportunity employer, committed to a diverse and inclusive workplace. We thank you for understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

About Us

We are a Training Provider that goes beyond the books and traditional theories to discover your strengths, blind spots and needs, coach you on managing the sensitivity in every relationship, and recommend what works best – helping you achieve a high self-mastery level of self-awareness and personality integration. We also access your motivations, priorities and goals to ensure that you are in the right frame of mind to achieve your goals ethically.

An overview of our company:

• We work and play hard
• We are passionate about making an impact in other people's lives
• We have been through challenges in life and have overcome them
• We own up to our mistakes and strive to never repeat them
• We thrash things out instead of sweeping them under the carpet

HR & Admin Executive Position

We are looking for an HR & Admin Executive to support our HR and Admin functions. The candidate will be responsible for HR administration as well as assisting the Director with day-to-day activities. In this role, the candidate should combine a strong attention to detail with an ability to multi-task and work under pressure. The candidate should also be a reliable problem-solver with strong project management skills.

Other desirable traits:

• Curious and interested in people
• Thinking about improving your life during your free time
• Love trying new things
• Accountable and able to work well independently
• Always trying to improve themselves
• A team player

Job Descriptions

Human Resources

• Assist with recruitment activities, such as posting job ads, scheduling interviews, and conducting reference checks
• Manage employee records and assist with new hire onboarding
• Update employee information in the HR system
• Coordinate and organise employee training sessions and maintain training records
• Assist with development and implementation of HR policies and procedures
• Generate HR review reports and facilitate HR reviews
• Plan for employees' career progression in consultation with Management
• Monitor and manage employee time off requests, sick leave, vacation, and personal day offs
• Assist with the preparation of HR-related reports and presentations
• Respond to employee inquiries regarding HR policies, benefits, and other HR-related matters
• Maintain compliance with local labour laws and regulations

Administration

• Work with Admin teammates on various training- and admin-related duties
• Provide on-site support during training
• Assist Admin & Office Manager in upkeep of office & training areas
• Maintain documents and files from day-to-day operations
• Ensure records are archived securely
• Work with various teams to ensure seamless front-back and back-end operations
• Assist with enquiries from general public
• Work on tasks that relate to external partners and parties
• Assist with other administrative tasks, as needed

Requirements

• Proven experience as an HR Executive, Admin Executive or similar role
• Experience in project management
• Knowledge of office procedures and billing
• Proficient in MS Office and Google Drive (experience in CRM will be an advantage)
• Excellent organisational and multitasking ability
• Outstanding communication skills
• Strong attention to detail

Job Description

• Prepare full set of accounts (AP, AR, bank reconciliation)
• Close accounts and perform GST and financial reports
• Work with marketing team to generate invoices and payroll
• Manage cash flow and internal control
• Liaise with different teams and clients to ensure smooth flow of operations
• Handle MOM and other government related submissions and matters
• Other ad-hoc activities

Job Requirement

• Possess at least Diploma/Post Graduate Diploma/Professional Certification in Accountancy or equivalent
• At least 1 year of working experience/Fresh Graduates are welcome to try
• Singaporean/PR/Malaysian only
• Proficient in MS Excel and other MS Office (many claim they know excel but few truly know it, please let us know how much do you understand)
• Able to communicate with all levels
• Responsible and positive with ‘can-do’ attitude
• Meticulous, independent and have integrity
• Able to work efficiently and effective under high pressure

Job Description:

• To support in overseeing operation staff, adherence to operation sop , policy & procedure during the day to day duty
• Check & ensure tidiness & cleanliness of outlet
• Bridge between HQ HR/ Finance/ Procurement
• Report to hq
• Assist in co ordination & administration

Job Requirement:

• Prior experience in F&B operations
• Min Diploma
• Proficient in Microsoft office
• Excellent time management and independent worker

INTERIOR SALES-DESIGNER (Full Time & Freelancer)

- Basic + Commission (For Full Time)

- Profit Sharing (For Freelancer)

Role and Responsbilities

- Handle Sales Enquiries with leads support and ensure with close follow up done

- Meet up with the client to understand their renovation and design requirement

- Propose interior design & space planning proposal

- Prepare quotation base on customer's design & requirements

- Work closely with all sub-contractors & suppliers to ensure smooth workflow of projects.

- Project coordination, project management and ensure timely delivery of projects

Requirement:

- Preferably with relevant sales experience

- Have a passion for design and creative in interior design

- Sales and target-driven

- Possess relevant experience in interior design will be an advantage

- Positive and people oriented personality

- Ability to converse in English & Mandarin

- Responsible and good work attitude

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Engineers are required to provide design and engineering supports to stakeholders on railway, road tunnel and bus infrastructures, carry out technical studies and investigations, technological researches, etc., and the following responsibilities:
• Upkeeping engineering standards, design criteria, performance specifications and technical requirements for air-conditioning and mechanical ventilation systems, fire protection systems, plumbing, sanitary and water services, tunnel ventilation system, lifts and escalators, etc.
• Preparation and evaluation of tenders, review of design submissions by consultants and contractors, site supervision, testing and commissioning, etc.

Requirements:
• Knowledge in Mechanical Engineering
• Senior Engineer: At least 5 years of experience in the design and supervision of mechanical systems/services stated in the above job description.
• Executive Engineer: At least 2 years of experience in the design and supervision of mechanical system/service stated in the above job description.
• Those without experience are also welcome to apply
• Good communication, interpersonal and leadership skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.