1. JOB DESCRIPTION

• Identifying potential sales opportunities for both local and regional
• Introducing our products and technology to our client
• Preparing of proposal & quotation
• Fluent in English, both verbal and written.
• A positive attitude and desire to learn
• Good interpersonal skills and ability to get along with colleagues is a must

Essential to have:

• Familiar with Microsoft office software
• Prior Sales experience preferred
• Creative, Responsible and reliable
• Positive attitude and with Strong determination
• Must be able to travel Regionally
• Procession of Class 3 Driving Licence preferred

Work Environment :

• Job Type: Full-Time, Permanent
• Work day: Monday to Friday
• Working Hour: 9am ~ 6pm

Experience:

• Fresh Graduates may also apply

Location:

• Singapore

We are looking to hire for a salesperson role to cover private and high-net worth clients.

It is a full-time role, based in Singapore.

Working hours are flexible and WFH on certain days is also an option.

The candidate profile should be smart, ambitious, outgoing and able to engage with clients in marketing and selling wines.

Education qualification is min-A level pass.

Candidate must be bilingual in English and Chinese.

The candidate should be comfortable working with software such Microsoft Office, Adobe Photoshop , Canva. Exposure to CRM and ERP software like Zoho/Salesforce/Netsuite is helpful.

This is a sales role and the compensation and performance is judged on sales metrics.

WSET-qualified candidates or candidates with wine knowledge from F&B industry will be compensated on a higher base salary scale.

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 3 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

• Acknowledge receipt of client RFQs (Requests for Quotation) via email promptly.
• Liaise with vendors to obtain quotations for analyzers and spare parts.
• Prepare accurate quotations for analyzers, spare parts, and services, ensuring correct freight charges; costs for documentation (COO, COC, material certificates, etc.); proper commercial terms (lead time, payment terms, markup factors, etc.).
• Submit costing and quotations for approval by the Immediate Superior, Sales Director, or GM.
• Upon received purchase orders (PO), review PO content with Sales Manager, clarify any discrepancies in PO with clients and acknowledge PO upon final confirmation.
• Generate Job Requisition Forms and initiate the Sales Contract Approval Process upon PO receipt.
• Generating Material Requisition Forms for vendor POs.
• Work closely with Procurement team and ensure that delivery as per contractual delivery date.
• Preparing and submitting invoices and shipping documents.
• Prepare and submit weekly reports.
• Complete pre-qualification and survey documents as required by clients.
• Perform the role of Sales Executive in accordance with the Office Automation Work Process.
• Perform any other tasks assigned by the Sales Director, DGM and GM.
• Maintain strict confidentiality regarding any information classified as confidential.

Job Responsibilities

• Acknowledge receipt of client RFQs (Requests for Quotation) via email promptly.
• Liaise with vendors to obtain quotations for analyzers and spare parts.
• Prepare accurate quotations for analyzers, spare parts, and services, ensuring correct freight charges, costs for documentation (COO, COC, material certificates, etc.), Proper commercial terms (lead time, payment terms, markup factors, etc.).
• Submit costing and quotations for approval by the Immediate Superior, Sales Director, or GM.
• Upon received purchase orders (PO), review PO content with Sales Manager, clarify any discrepancies in PO with clients and acknowledge PO upon final confirmation.
• Generate Job Requisition Forms and initiate the Sales Contract Approval Process upon PO receipt.
• Generating Material Requisition Forms for vendor POs.
• Work closely with Procurement team and ensure that delivery as per contractual delivery date.
• Preparing and submitting invoices and shipping documents.
• Prepare and submit weekly reports.
• Complete pre-qualification and survey documents as required by clients.
• Perform the role of Sales Executive in accordance with the Office Automation Work Process.
• Perform any other tasks assigned by the Sales Director, DGM and GM.
• Maintain strict confidentiality regarding any information classified as confidential.

We are a stationery wholesale company based in Singapore.

we sell to retails shop and office suppliers.

Our working time is Mon-Fri 9am to 5pm, Sat 9am to 12pm

Sales will be island wide and not confine to any zone or area.

Basic pay, Commission and transport allowance will be given.

Also year end bonus depend on the sales target met for the year.

Have you always wanted to work on key accounts in enterprise sector, develop and strengthen account wide relationships and deal with the most advanced technology in the market today?

Our Account Executive role could be the next challenge in your career. From understanding of customer’s needs to proposing the most feasible solution, you will always be at the heart of new opportunities!

Roles & Responsibilities:

• Manage sizable commercial (Non-Named Enterprises, Midmarket & SME) business in Singapore
• Must have experience handling commercial accounts and partners in Singapore
• Understands the channels and has strong channel CXO level relationships with both T2 partners and Distributors
• Experience in both direct and channel sales a plus
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Proven track record by exceeding business quotas
• Salary is negotiable and will commensurate with your experience.

Requirements:

• University Degree/ Polytechnic Diploma
• Background in Computer Science or Computer Engineering is a plus
• Presales Experience in IT services preferred
• Knowledge of Commercial arrangements
• Good interpersonal and communication skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment
• Negotiation Skills
• Presentation Skills
• Deal Maker skills

Job Responsibilities:

· Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.

· Provide prompt and accurate responses to client queries regarding products, services, and order status.

· Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Manage and process client orders, ensuring accuracy and timely delivery.

· Coordinate with internal teams to fulfil customer requirements.

· Monitor the progress of orders, resolving any issues that may arise.

· Address client issues or concerns in a timely and effective manner, ensuring client’s satisfaction.

· Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.

· Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Work closely with the sales and account management teams to ensure alignment on client strategies.

Job Requirements:

· Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· 2 years of proven experience in customer service or account management in a B2B environment.

· Strong communication and interpersonal skills.

· Client-focused with a proactive attitude in problem-solving and conflict-resolution abilities.

· Attention to detail and organizational skills.

· Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Ability to work independently and as part of a team.

· Strong multitasking skills and the ability to thrive in a fast-paced environment.

· High level of professionalism and integrity.

Job Title: Sales Executive (Marine) (ID7161)

Location: Tuas

Working Hour: Mon to Fri, 8.30am-545pm

Salary: $2800-$3600

Benefits: AL 14days, AWS/Performance bonus, Car Allowance, Sales Incentive

Job Description

•Support the Parts Sales General Manager in achieving departmental sales targets.

•Manage and maintain relationships with existing clients while identifying and developing new business opportunities.

•Review inquiries and follow up on quotations for parts sales products to ensure timely responses.

•Conduct regular client visits to foster strong business relationships and address customer needs.

•Prepare comprehensive reports by analyzing and summarizing sales data and market trends.

Requirements:

•A Diploma in Marine or Mechanical Engineering is an advantage.

•Preferably 1-2 years of experience in marine components, diesel engines, or parts sales.

•Proficiency in both English and Mandarin (to communicate effectively with Mandarin-speaking customers).

•Results-driven, dynamic, and persistent with a strong commitment to achieving targets.

•Strong communication and interpersonal skills with the ability to engage effectively with clients.

•Self-motivated, proactive, and independent with a positive approach to sales.

Responsibilities:

• Provide administration support to sales and reservation team (hybrid role)
• Handle telephone enquiries
• Ensure all reservation details are entered timely and accurately into the system.
• Organized and maintain an up-to-date filing system
• Perform other ad-hoc admin duties

Requirements:

• Min O Level Qualification or equivalent with 1 year of hospitality experience preferred.
• Good interpersonal skills and positive working attitude
• Good team player yet able to work independently

Interested parties please email resume and expected salary to [email protected]

• Pick up point from Orchard MRT station
• Staff meals provided

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

At Delifrance Singapore, we are passionate about delivering unforgettable experiences to our guests, and we need you to help make that happen!

This role reports to the reporting manager and will assist in the following:

• Assist in driving sales performance on online channels
• Manage and respond to orders/enquiries on all e-marketplaces
• Provide professional, friendly and engaging service to ensure quality customer experience (inbound/outbound)
• Pursue sales opportunities, upselling of products and conversion of customers
• Assist with order fulfillment if needed, assembling and packing of catering products
• Communicate and coordinate with warehouse, logistics, finance and other support functions to ensure strong execution and service delivery
• Track orders and provide daily sales reporting/analysis
• Investigate and manage customer feedback and provide useful solutions to operational issues and other areas of improvement
• Assist in sales recovery processes
• Conduct price checks
• Work closely with marketing team in the execution of channel development activities through various platforms
• Assist in maintaining and updating online content, including submission of new listings for new product launches & product conversions on online platforms
• Assist in data entry, invoicing and general admin duties etc.
• Any other adhoc duties as assigned by Manager.

Requirements and Qualifications

• Min Diploma/Degree in Business, Marketing or related disciplines
• Possess great service attitude
• Passion for people & food
• Self-driven with a positive attitude to learn
• Able to work in a fast-paced environment under pressure
• Energetic team player
• Able to work 5.5 days per week (Mon-Fri in office; Sat work-from-home)

Personality and Competencies/Skills

• Passion for marketing and technology.
• Well-versed in e-commerce/digital marketing and how the Internet can become a strong asset to securing growing revenue.
• Strong communication and interpersonal skills.
• Attention to detail and a commitment to quality.
• Ability to work in a fast-paced environment.
• Strong teamwork and communication skills

HOW TO APPLY:

Don’t hesitate—hit that apply button! We can’t wait to meet you for an in-person interview!

JOB RESPONSIBILITIES

Business Development:

· Identify and pursue new business opportunities within the food service sector.

· Conduct market research and competitive analysis to identify potential clients and understand their needs.

· Develop and implement effective sales strategies to penetrate new markets and expand market share.

· Build and maintain strong relationships with key decision-makers at client accounts.

· Present product information and demonstrate product value propositions effectively.

• Account Management:

· Manage existing client relationships, ensuring high levels of customer satisfaction.

· Proactively identify and address client needs and concerns.

· Provide excellent customer service and support.

· Monitor key account performance metrics and identify areas for improvement.

· Forecast sales accurately and track progress against targets.

• Sales Administration:

· Prepare sales reports and other relevant documentation.

· Maintain accurate records of all sales activities in the company CRM.

· Participate in industry events and trade shows to network and generate leads.

· Stay abreast of industry trends and competitive developments.

Any ad-hoc tasks as assigned.

Qualifications:

• Diploma in Business, Marketing or any related field.
• Preferably 2 years of relevant experience within the food service industry.
• Strong understanding of the food service market and its key players.
• Excellent communication, interpersonal, and presentation skills.
• Strong negotiation and closing skills.
• Highly motivated and results-oriented with a strong work ethic.

Job Title: Sales Operation Executive (ID7160)
Location: Tuas
Working Hour: Mon to Fri, 8.30am-545pm
Salary: $3000-$4200
Benefits: AL 14days, AWS/Performance bonus

Job Description
• Oversee sales support processes and ensure timely and accurate execution of tasks.
• Handle quotations, correspondence, faxes, SOPs, and sales inquiries (phone/counter) as needed.
• Update GRNs to Purchase Orders and coordinate submissions to the Finance Department for payment.
• Prepare and manage Purchase Orders for stock ordering, inter-department requisitions, and local sourcing for replacement bearings.
• Generate various department reports, including Purchases, Sales, Stock Orders, Vessel details, and sales incentives.
• Maintain and update sales and purchasing prices, discounts, and the Parts Master file.
• Liaise with principals on order status, deliveries, claims, and provide monthly sales reports.

Requirements:
• Min ‘O’ Level or Diploma in Business or equivalent.
• Minimum 3 to 5 years of experience in a similar role.
• Must be proficiency in Advanced Excel skills (e.g., VLOOKUP and pivot tables).
• Excellent written and spoken English.
• Experience with SAP (MM) is highly preferred.
• Strong interpersonal and communication skills.
• Positive attitude, customer-focused, team player, and detail-oriented.

Responsibilities

• Process customer orders, plan, schedule deliveries and prepare shipping documentation.
• Attend to customer enquiries/complaints/feedback and liase with Sales for follow up.
• Provide effective communication and co-ordination between Sales and Customers.
• Plan & prepare purchase requisition to Purchasing/Procurement.
• Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers to ensure on time deliveries to customers
• Liase with Store for outgoing deliveries to customers.
• Prepare and issue work orders to Store for assembly and packaging work.
• Assist Sales to update and manage customers project.
• Any other tasks as required for Sales department

Requirement

• Minimum GCE A levels or Polytechnic Diploma
• 1-2 years customer service experience / sales / admin experience preferred
• Must be proficient in Microsoft office applications (Excel/Word/Outlook)
• Good communication skills in English and Mandarin to speak to Mandarin-speaking clients
• Willingness to learn and ability to multi-task
• Willingness to work extended hours to attend to last minute requests from customers, where necessary

Company Benefits:

- AWS + Performance Bonus

- 14 days leave with 1 additional day per completed year, up to 20 days

- Birthday leave after probation

- Staff term life, personal accident and hospitalisation insurance

- Staff medical/dental/optical benefits that extend to spouse and non-adult children

- Staggered working hours with option to work 7.30am - 4.30pm, 8am - 5pm or 8.30am - 5.30pm

- 1 WFH day after probation, subject to work requirements

JOB DESRIPTION

To assist Senior Marketing and Sales Executive on daily marketing and event sales

• Marketing (digital marketing, create, design and prepare publicity materials for events and site)

• Manage commercial enquiry email account, bookings, adhoc and public feedbacks

• Sales (conducting sales and engaging customers online/offline)

• Work closely with Facilities and Operation Team

• Social Media (content operation)

• Event Management

• Prepare monthly reports by collecting, analysing data and trends

• Assist in preparation of proposals; presenting; managing work in progress meetings and close monitoring of time line.

• Other ad-hoc duties as assigned by the Manager

REQUIREMENTS:

• At least Diploma/Advanced/Higher/Graduate Diploma in any field.

• Required language(s): English and Mandarin

• Excellent writing and communication skills

• Work well with details and processes

• Positive attitude and able to work independently and as a team

• No work experience required, on job training is provided

• Work location in the West, alternate Sat working day

Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

-Identify new business opportunities: Look for new sales leads and business opportunities in the construction industry
-Build relationships: Maintain strong relationships with existing and potential clients
-Promote products: Present and demonstrate the company's products to potential clients
-Meet sales goals: Achieve sales targets and revenue goals
-Conduct market research: Identify customer needs and market trends
-Negotiate contracts: Negotiate contracts and close deals with clients
-Prepare sales reports: Prepare sales reports and forecasts for management review
-Represent the company: Represent the company at industry events, conferences, and trade shows
-Provide after-sales support: Provide after-sales support and ensure customer satisfaction
-Stay updated: Stay updated on industry trends, competitor products, and market conditions

At Majeton (a subsidiary of EssexBio), we are driven by our commitment to deliver “The Right Product for Health”. Our team of researchers and clinical experts utilise clinic feedback from practitioners, scientifically researched literature and top quality manufacturing as the foundation for all products.

We are seeking an industry-savvy and data-driven Sales and Marketing Executive to join our team. The ideal candidate will play a critical role in promoting our products and expanding our market reach and resonance.

Job Description

Strategic Marketing Development:

• Develop trade and marketing strategies aligned with company objectives.
• Keep updated with market trends, competitor activities, and consumer insights to inform strategies.
• Lead market penetration efforts for new product launches using multi-channel marketing approaches.

Sales & Marketing Communications:

• Conceptualize and develop effective sales and marketing communication materials (both still and motion graphics).
• Ensure accurate and timely updates of media platforms, including websites and social media.

Collaboration & Planning:

• Partner with sales and demand planning teams to ensure sales targets are met and forecast accuracy.
• Work collaboratively on new product development planning and launches.

Sales Performance & Business Reviews:

• Conduct business reviews with senior management and principals to align on objectives and ensure profitability.

Industry Representation:

• Represent the company at industry events, conferences, and networking opportunities to foster strategic partnerships.

Requirements

• Educational Background: Diploma in Marketing, Business Administration, Pharmacy, or a related field.
• Experience: Proven track record in sales and marketing, preferably in pharmaceutical or FMCG sectors.
• Marketing Skills: Successful product launches, multi-channel marketing strategies, and familiarity with design tools and digital platforms.
• Industry Knowledge: Strong understanding or adaptability to pharmaceutical products, regulations, and practices.
• Teamwork and Independence: Ability to work collaboratively and independently.
• Communication: Excellent verbal and written skills for presentations and networking.
• Analytical Abilities: Proficient in market data analysis to create actionable strategies.
• Operational Skills: Experience in demand planning, forecasting, and achieving sales targets to drive profitability.

What We Offer

• Competitive salary and opportunities for professional growth and development
• An exceptionally supportive and collaborative work environment
• The chance to make a meaningful impact in the healthcare industry

If you are a self-motivated and results-driven professional passionate to make an impact in the healthcare industry, we welcome you to apply!

Job Title: Catering Sales Executive (ID7047)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3000-$4000
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Oversee the sales and profitability of event orders, ensuring smooth catering operations.
• Acquire new corporate clients through cold calling and sales visits.
• Stay informed about trends and developments in the catering industry.
• Handle telephone and online inquiries related to catering sales.
• Assist clients with professional event planning, packaging, and menu selection.
• Actively brainstorm creative ideas to enhance catering services for clients.
• Establish and nurture strong relationships with clients.

Requirement:
• Minimum O Level / Diploma / Degree in Business or Marketing.
• At least 1-3 years of relevant sales experience in the Hotel Banquet/Catering/Event Sales industry.
• Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients.
• Possesses self-discipline, proactivity, and a strong sense of urgency.
• Must be self-motivated, dynamic, meticulous, creative, and sales oriented.
• Outgoing personality, highly motivated, able to work independently, and an inclusive team player.

Responsibilities:

• Handle full spectrum of Sales related documents including Delivery Order, sales order, quotation, tender submission, enquires, documentation and etc.
• Assist Sales team in administration and coordination.
• To prepare and monitor sales volume and revenues on monthly basis.
• To prepare marketing materials and carries out through advertisement and web page.
• To prepare reports and other documents as required by the Management.
• To perform certain administrativework and maintain proper filling.
• To liaise and coordinate with the sales partners for sales support tasks.
• Perform ad-hoc duties as assigned.
• Attending to call-in and email sales enquiries, order processing and providing sales and customer support.
• Maintain and ensure customer listing is accurate and up-to-date.
• Communicate requirements and activities to salesperson.
• Manage Inventory and stock replenishment.

Requirements:

• Candidate must possess minimum.
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge.
• logistics knowledge / experience preferred.
• Possess initiative, able to work independently.
• Strong communications skill and organising skills, ability to multi-task.
• Able to converse and write in English and Mandarin.
• Mandarin language will be an advantage to communicate with Mandarin-speaking clients and suppliers occasionally.
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must.
• Team player with a positive attitude and willingness to assist others.

• Marine Electronics Equipment
• Basic $3500 - $5500
• Attractive Commission + Allowances
• Mon-Fri
• Working location: Jurong Area

Responsibilities

• Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.
• Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.
• Knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.
• Prepares or oversees the production of proposals and negotiates contracts for management approval.
• May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

Qualifications

• Diploma/Bachelor's Degree in Engineering
• Min 2 - 3 years working experience in Sales

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Assist with leasing sales admin process and coordinating with inter-department for day-to-day work
• Handling of incoming calls and providing customer service
• Administer and handle the latest Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
• Responsible for accuracy data entry input; filing for all data record documentation in the ERP & CRM systems
• Prepare printed materials and compilation of reports
• Liaising with vendors, suppliers & partners for administrative & payment arrangements
• Good problem solving and analytical skills
• Excellent understanding of processes and able to quickly grasp system flows
• Follow up closely with the team's work progress

Requirements

• Min qualification diploma with 2 years’ experience in admin work
• Similar experience in the automotive industry is an advantage
• Strong computer skill, including Microsoft Word, Excel and Power Point
• Bilingual in English and Chinese, with the ability to communicate with customer
• Strong communication and interpersonal skills, with the ability to interact with staff at all levels.
• Fast in respond and able to handle multiple task efficiently in a fast-paced environment
• Flexible, resilient and positive mindset

Job Responsibilities:

· Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.

· Provide prompt and accurate responses to client queries regarding products, services, and order status.

· Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Manage and process client orders, ensuring accuracy and timely delivery.

· Coordinate with internal teams to fulfil customer requirements.

· Monitor the progress of orders, resolving any issues that may arise.

· Address client issues or concerns in a timely and effective manner, ensuring client’s satisfaction.

· Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.

· Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Work closely with the sales and account management teams to ensure alignment on client strategies.

Job Requirements:

· Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· 2 years of proven experience in customer service or account management in a B2B environment.

· Strong communication and interpersonal skills.

· Client-focused with a proactive attitude in problem-solving and conflict-resolution abilities.

· Attention to detail and organizational skills.

· Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Ability to work independently and as part of a team.

· Strong multitasking skills and the ability to thrive in a fast-paced environment.

· High level of professionalism and integrity.

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated