Position Start Date: 1st January 2025

Responsibilities:

Key duties and responsibilities include, but are not limited to:

1. Application Development

• Analyze the needs and requirements, plan and execute application-related bug fixings, enhancements, or new projects, including testing, provisioning, training and deployment of new solutions and applications.
• Document IT solutions and applications design and configuration and keep the documentation up to date for operational reference.
• Assist with user onboarding and training on new applications.

2. Application Support:

• Provide technical support to staff and students regarding the school's various applications, including learning management systems (LMS), student information systems (SIS), and administrative software.
• Troubleshoot technical issues related to application access, functionality, and performance.
• Manage access and permission to IT applications and ensure only authorized users have access to IT solutions and data.

3. Data Management:

• Manage and maintain the school's student data, ensuring accuracy, integrity, and security.
• Generate reports and data visualizations to support informed decision-making by school administration.
• Assist with data migration projects and ensure compliance with relevant data privacy regulations.

4. System Administration & IT Support:

• Perform basic system administration tasks for applications and data storage systems, ensuring system uptime and availability.
• Install, configure, and maintain application software and related tools.
• Monitor system performance and identify potential issues.
• Provide IT support and solutions to end users within the school and provide AV support to teachers in classroom projection systems, Smart TVs and Audio Systems.
• Assist in troubleshooting (First Level) laptops and PCs. Analyses and recovers system when malfunction occurs or alerts the respective vendor for repair or replacement of affected parts if the item is under warranty.
• Perform other duties as directed by the Head of Information Technology or such people as the School may designate

Qualifications:

The eligible candidate must have:

• Bachelor’s degree in information technology, Computer Science, Data Analytics, or a related field (preferred).
• Good knowledge in the System Development Life Cycle (SDLC) and methodologies such as Agile and Waterfall in software development and project management.
• Past experience or exposure to applications and platforms, including school management solutions (e.g., PowerSchool, iSAMS, Firefly) and Microsoft Dynamics and Talend Data Integration Platform.
• Experience with data analysis tools (e.g., Excel, Google Sheets) and potentially programming languages (e.g., Python, R) for more advanced data manipulation.
• Experience in integrating different platforms such as PowerShell, Phyton, .NET, Java, SQL Server Integration Services, and Reporting Services in an International school environment will be preferred.

Job Overview

The HR & Admin Executive will support Singapore Silat Federation's HR and administrative functions by coordinating employee working hours, managing Federation's HR functions, and handling essential administrative tasks. This role includes overseeing MOM applications, administrative duties, compiling monthly HR reports, and grant management.

Key Responsibilities

• Compile monthly HR reports, covering on-the-job training, group training, and staff activities.
• Schedule and coordinate regular Staff Dialogue Sessions to promote open communication.
• Process administrative tasks such as payment approvals, purchase orders, and verification of invoices.
• Coordinate schedules for both full time and part time coaches.
• Ensure all operational aspects of HR are efficiently managed to support organizational needs.
• Provide support in fundraising activities as required.
• Perform ad-hoc tasks assigned by the General Manager.

Job Requirements

Experience: Minimum of 1 year in HR and/or Administrative roles.

Education: Diploma in Business Administration, HR Management, or a related field.

• Strong organizational and time management skills.
• Ability to work both independently and collaboratively within a team.
• Professionalism and reliability in managing tasks.
• Excellent communication and interpersonal skills.
• Detail-oriented, proactive, and highly responsible.

Job Descriptions

Operations Role

· Handle customer and supplier orders management, delivery/ shipping arrangement and billing process

· Process Works Orders / Sales Orders and raise purchase requisition

· Generate Maintenance Service contracts.

· Inventory management. Involve in Stock take

· Work closely with other departments (Sales, Technical Support and Finance team) to ensure customer orders/ requirements are fulfilled in timely manner.

Marketing Role

· Build company branding and increase media exposure

· Responsible for the generation of content, advertising and marketing communications across all media platforms and sites.

· Manage and grow our social media presence by creating and publishing engaging content and analyzing performance metrics.

· Plan and execute campaigns across various channels, including email, social media, search, and display advertising.

· Work closely with vendors on marketing activities, follow ups on administrative processes and leads.

Job Requirement

· Diploma in Business Administration or Supply Chain Management

· Diploma in Mass communication and Marketing or equivalent

· Min 2-3 years experiences in Operations and corporate branding, digital marketing, social media marketing and content creation

· Minimum 3 years of related experience in similar role

· Proficient in Microsoft and Powerpoint

· A driven and passionate team player with a can-do attitude

· Meticulous and detail oriented

• Write, proofread, and edit high-quality copy that aligns with the PLC brand voice
• Produce SEO-optimised content that leverages product USPs and supports the customer journey for PLC websites. Review, refine, and maintain existing content to ensure it meets SEO criteria
• Plan, manage and implement campaigns & customer journeys through the Salesforce platform, Dynamic Web platform, social media & blog
• Manage the company's digital resources, and build and prioritise product topics that support sales lead

Aramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employ over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.

Our Mission is to Deliver flexible, innovative, reliable transport and logistics solutions.

Air Freight Operations Executive

ARAMEX Singapore is expanding! We are seeking Air Freight Operation Executive to join our Singapore team. You will report to the Air Freight Manager.

What are the roles and responsibility?

• Handle alerts in Cargowise for the Master execution
• Work closely with Air Freight Specialist team and Airlines on booking status
• Follow up with Airlines for perishable / DG requirements and temp upgrades
• Apply online booking via Airline direct sites or through carriers
• Generate AWB and MAWB based on customer requirements in destination clearance
• Prepare LC AWB and other required documents for payment
• Following the AWB standing instruction of docs accompany such as EAP

Requirement for the role

• 2-3 years of relevant working experience preferably in the Freight Forwarding and Logistics industry
• A team player
• 5.5 days work week
• Work Location: Airline Cargo Road

Job Description

Identify and Develop New Business Opportunities:

Research and identify new markets, industry trends, and potential clients.

Develop strategies to penetrate new markets and expand the company's client base.

Proposal Development and Contract Negotiation:

Provide compelling business proposals, presentations, and contracts aligned to the needs of prospective clients.

Collaborate with legal, finance, and other departments to finalize contracts and ensure compliance.

Market Research and Analysis:

Conduct periodical market research to be up to date of the industry dynamics, competitor offerings, customer needs and identifying new opportunities.

Analyze data to make informed decisions and adjustments to business development strategies.

Operational day to day :

Ensure the efficiency and consistency of the day to day operations

Track and document progress of daily operations, and analyze data to make informed decisions and adjustments to strategies.

Work closely with internal teams (e.g., marketing, sales, operations) to align business development efforts with operational capabilities.

Provide prompt assistance to address client concerns or issues to maintain a wholesome partnership.

Ensure that staff are well equipped with the relevant skillsets to handle the day to day operational flow.

Brand Awareness Effort :

Plan and execute marketing campaigns (online and offline) to promote brand awareness and drive sales.

Assist with any other duties or projects assigned by the reporting officer.

Job Requirement

Candidates should have at least O-Level education or a higher qualification, preferably in Marketing, Business Management, or related fields.

At least 2 years of experience in business development or sales.

Excellent communication and negotiation skills, with the ability to work with clients and teams at various levels.

Ability to conduct market analysis and competitor analysis, and develop effective business development strategies.

Ability to work independently under pressure, with a strong goal orientation and execution capabilities.

Fluent in both spoken and written Chinese and English.

Strong experience in managing client relationships, with the ability to build and maintain long-term client partnerships.

Job Description:

We are looking for a detail-oriented and proactive Sourcing and Merchandising Assistant / Executive to join our team. This position requires assisting the sourcing and merchandising departments with product selection, negotiation, and management, as well as supporting promotional activities by filming and editing videos. You will coordinate procurement activities, ensure product availability, and help create and edit video content to enhance the company’s brand image and product promotion.

Key Responsibilities:

• Assist in sourcing products and negotiating with suppliers to secure the best prices and terms.
• Work closely with the merchandising team to support the planning and development of product assortments.
• Coordinate with suppliers, logistics, and internal teams to ensure timely and accurate delivery of products.
• Monitor inventory levels and sales trends to ensure product availability and optimize stock levels.
• Assist in preparing purchase orders, product listings, and pricing information.
• Support the planning and execution of company promotional activities.
• Responsible for filming and editing promotional videos, including product showcases, brand promotion, and other content.
• Ensure that video content aligns with the brand identity and is engaging to the audience.
• Track market trends and competitor activities to stay competitive in product offerings.
• Assist in managing product samples, ensuring they meet quality standards before approval.
• Help organize and maintain product information and databases for easy access by relevant teams.

Requirements:

• Bachelor’s degree in Business, Marketing, Film Production, or a related field.
• Experience in sourcing, merchandising, or retail is preferred.
• Familiarity with video filming and editing software (such as Adobe Premiere Pro, Final Cut Pro, etc.).
• Creative skills with the ability to produce engaging promotional videos.
• Strong organizational and time management skills, with the ability to manage multiple tasks.
• Excellent communication and negotiation skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work collaboratively in a fast-paced team environment.
• Knowledge of trends in the retail industry is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Positive work environment and supportive team culture.
• Employee discounts and other perks.

If you are passionate about sourcing, merchandising, and video production, and are eager to work in a fast-paced retail environment, we encourage you to apply. Join us and help drive the success of our products and brand!

ORIGINALS FURNITURE is a fast growing furniture retailer that prides itself on retailing unique and authentic home furniture and accessories.

Products are sourced globally and we have many unique shipments every month. Needless to say, it's an ambitious undertaking, and things around here are fast-paced and fun.

Originals is expanding and we are looking for an e-Commerce executive! As an e-Commerce Executive, you will create and implement strategies that make online transactions possible. You will organize, develop, and execute website marketing plans.

• Write & edit product content that will be published on e-Commerce site
• Set standards, systems, and best practices for new product listings, content creation,
  distribution and maintenance
• Work closely with different teams (product procurement, graphics, sales) to provide updated
  content that will be shared across e-Commerce platforms
• Provide support in other areas of Digital Media Marketing, Email marketing, SEO, Keyword
  research, Google Analytics, Website UX and Paid Social Media
• Monitor changes in product sales by using web analytics, Excel spreadsheets (pivot tables,
  vlookups, etc) to stay organised.
• Maintain accurate stock levels. And stock lead-times across inventory systems and e-
  commerce platform
• Ability to multitask and meet datelines while maintaining attention to detail.
• Providing briefs and feedback to outsourced web developers.
• Implementing changes on Ecommerce store

Job Requirement

• Minimum 2+ years in a fast paced, e-commerce business
• Hands on experience maintaining e-commerce websites / portals
• Knowledgeable of the e-commerce CMS systems, e.g Shopify, product development,
  competitive strategies, consumer research, industry trends and usability best practices.
• Familiarity with web design and keen eye for detail
• Excellent communication and collaboration skills
• Analytical and multitasking skills
• BSc degree in Marketing or related field
• Photo editing

Skills

• E-commerce/CMS System
• Web Content Writing
• Microsoft Excel
• Social Media Management
• Adobe creative suite, photoshop, illustrator and InDesign

Responsibilities include:

• Assist in daily operations
• Ensure that the restaurant and kitchen is properly maintained and clean
• Oversee food preparations, presentation and storage to ensure food health and safety compliancy
• Regular checks with customers to gather feedbacks
• Resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations,

· Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if needed

Requirements:

• Diploma/ Degree in Construction Management, Engineering, Business Administration, or related field.
• At least 5 years of experience in HR and admin in Construction Industry.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Comprehensive HR knowledge, especially practical experience in employee relations, recruitment, performance management and employee development.
• Knowledge of construction machinery, equipment specifications, and rental processes.
• Must have working experience in handling construction workers .
• Self-motivated with the ability to deliver under pressure and without constant oversight.

Job Description:

• Provide day-to-day support for HR functions.
• Maintain and regularly update master database (personal file, personal database & etc.) of each employee.
• Assist in recruitment & selection activities.
• Administer onboarding / exit clearance activities
• Handle work passes application, renewal and cancellation.
• Maintains company organization chart and employee contact list.
• Liaise with insurance company on staff insurance and claims
• Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.
• Handle disciplinary issues of workers.
• Assists to prepare and submit IR8A for all operational workers.
• Manage workers’ dormitory.
• Handle company certificate (BCA/ Slots/ Bizsafe) & Company Insurance, WICA
• Perform general office administrative duties such as stationary / pantry requisition and maintenance of office equipment / facilities
• Any Ad-hoc assigned by your superior.

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require
• 
  

Job Description​

• Managing the financial process and procedures
• Managing customer relationships
• Ensure all customer requirements and needs are fulfilled with proper follow up through for all financial matters
• Gather information from marketplace and customer for improvement in financial processes and procedures to meet their needs
• Coordination within internal business units of Company to ensure fulfillment of job activities through financial compliances
• Coordinate with suppliers to ensure all Company requirements and needs are fulfilled through financial compliances

Requirements​

• Diploma or Degree
• Proficient in Microsoft office and able to correspond via email
• Partial Accounts
• Team player & Customer Oriented
• Competent, Meticulous and Committed
• Able to work under pressure and in fast pace working environment
• Immediate availability
• Responsible with minimal work supervision
• Good communication and interpersonal skills
• Prior experience with Enterprise Resource Planning Software
• Able to operate competently common office equipment e.g computer, fax, tablet, smartphone and telephone system

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

The shortlisted candidate will report to the Manager and provide administrative support to the department.

What You Will Be Doing

• Curriculum Operations Oversight: Participate in the operations of curriculum approval & updates, course fees, academic rules, quota, course registration and acquisition & delivery of course materials, course fees. Resolve issues with precision and timeliness.
• Process Coordination: Co-ordinate and maintain efficient process for operations and activities within the department and supporting operations to ensure effectiveness and compliance with standards.
• Stakeholder Liaison: Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to eCR, Curriculum-related activities.
• Student Support: Address enquiries from Student Services promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
• Data Analysis and Reporting: Prepare statistics and generate reports for both internal data requests and reporting purposes, ensuring accuracy and timely delivery of information.
• Digitalisation & Documentation: Engage proactively in identifying processes for refinements and digitalisation. Document and continuously improve work procedures for departmental activities, optimizing efficiency and effectiveness.
• System Testing and Support: Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.
• Guides and Training Material Development: Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.

Job Requirements

The successful candidate will assist in the day-to-day operations and assist with University-wide activities (when required).

• Degree holder with relevant working experience.
• Good organizational and analytical skills.
• Meticulous with an eye for detail and excellent follow-up skills.
• Resourceful team players who are able to work independently and display initiative.
• Possess good interpersonal and communications skills.
• Proficient in Microsoft Office applications.
• An effective planner and organizer.
• Exposure in Higher Education environment is advantageous.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Entry level to junior position for candidates with experience in digital and social media marketing. You must be competent in social media marketing, have a strong interest in food and a solid portfolio to show for this.

Please include your expected salary range in your application.

A key player in the seafood sector, the company’s services include seafood trading, processing and retailing. The company believes in sustainability and bringing the best seafood for all to enjoy.

Key Responsibilities:
Support the Brand and Marketing Manager on all brand and marketing matters including:

• Plan social media calendars, create engaging content and manage the social media channels (LI, FB, IG and Tiktok etc. for both B2B and B2C brands);
• Strategise, implement and manage ad buys on Meta, Tiktok and Google, with effective tracking for campaign results and improve ROAS;
• Collaborate with influencers and other brands to achieve brand and marketing objectives;
• Monthly reporting of digital marketing initiatives and ROIs;
  Work with in-house designers and manage agencies for design work and SEO (including updating on shopify site);
• Produce seo-optimised blog copies for website;
• Oversee design and creatives for all marketing materials and collaterals;
• Support integrated brand and marketing campaigns for a wide range of products;
• Other adhoc duties assigned;

Requirements:

• Up to 3 years’ experience in digital and social media marketing, preferably in-house and in the FMCG industry
• Diploma/Bachelor in business and/or marketing preferred
• Have proven tracked record of managing ads campaigns from planning to implementation, tracking and reporting
• A good eye for aesthetic
• Possess relevant skills for social media content creation with a solid portfolio to show
• Able to use capcut or other video editing softwares to create reels/Tiktoks
• Familiar with digital marketing ad buy and its technical requirements
• Able to produce content in Mandarin for China market
• Self-starter with strong project management skills and ability to work on multiple projects and deliver them within given timelines
• Able to work with and manage designers and agencies
  

A plus if you have:

• Website management experience (shopify)
• Packaging design experience (to vet)
• GA4 reporting
• A passion for seafood, of course!
  

Job Description

• Assist and report to Warehouse Manager to ensure smooth daily operations.
• Perform dispatch duties which include sending equipment / parts for repair to designated vendors / service centres / manufacturers and Check and ensure that the repair equipment / parts are correct before collection.
• Prepare equipment according to the packing list and requirements as advised by the manager.
• Assist in receiving and sending equpiment to projects which include loading / unloading trucks, packing/unpacking of equipment, verifying and acknowledging delivery orders, preparation of delivery orders / packing list and other essential paperwork.
• Receiving of goods and preparation of paperwork according to Company’s procedures.
• Checking equipment returned from projects to ensure that equipment return matches the packing list of NEP Singapore.
• Maintenance and Housekeeping to maintain a clean and tidy warehouse.
• Assist warehouse on stocks tagging (barcode)
• Data entry for printing of barcode
• Maintain warehouse cleanliness and take responsibility to keep the workplace safe and organized.
• Any other ad hoc duties.

Requirements

• At least ITE Nitec Certificate or Diploma in Logistics or related-field.
• At least 2 year of working experience in Warehouse/Logistics/Supply Chain
• Meticulous, goal and process-oriented
• Proficient in using computer softwares, e.g. Microsoft Office and Inventory Management System
• Able to carry a manual load of 20kg is a must
• Possessing a forklift license is a must

Highlights:

· Bukit Batok MRT - walking distance

· AWS + VB

· More to AR job, AP & GL

· Working Hrs 8am to 5:18pm (Monday to Friday)

Accounting Responsibilities:
- Assist in preparation of invoice, payroll, accounts payable, accounts receivable & general ledger.
- Maintain accurate financial records and ledgers.
- Conduct bank reconciliations.
- Assist with other accounts enquiries whenever as required
Administrative Responsibilities:
- Manage office supplies and inventory.
- Handle correspondence and communication with clients and vendors.
- Organize and maintain filing systems.
- Any other related task and ad-hoc duties as assigned.

Requirements:

- Accounting or related Knowledge, training will be provided.
- Good PC literacy.
- Good communication skills (Spoken and Written)

Job Descriptions:

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

Responsibilities:

- Accuracy of discount/ profit margin of items

- Assistant to prepare PO, match DO and invoices and prepare payment advises

- Matching and checking of vendor’s invoices, DO, PO

- Pulling of data from POS system, tabulate sales data and reports

- Sales and Purchases reporting

- Data entry of PO

- Ensure database is up to date

- Any other adhoc duties as assigned

Requirements:

- Basic accounting knowledge

- Able to work independently without supervision

- Possess high integrity and strong commitment towards your job

- Good command of MS Excel

- Merticulous with details

- Knowledge in POS system will be an advantage

Responsibilities:

- Receive and tally goods according to delivery order/ invoice from supplier/s.

- Receive tallied goods into inventory system.

- Pick outlet/s ordered goods, scan quantity using PDA and import data from PDA into inventory system.

- Pack goods onto pallet to prepare for delivery to outlet/s.

- Report discrepancy such as shortages, excess and damaged stocks to superior.

- Ensure proper book-keeping of documentation for records and traceability.

- Perform quarterly stock take.

- Perform general housekeeping.

- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.

- Able to work independently and as a team in a fast pace environment.

- Able to do heavy physical work activities.

- Possess high integrity and strong commitment towards your job.

Responsibilities:

- Ordering of Products, Unloading of Products and Replenishing of Products onto product racking.
- Ensure product prices are up to date and accurate at all time.
- Checking on expiry dates and shelf lives of products.
- Maintain and store products neatly.
- Perform daily housekeeping.
- Provide good service to customers at all times.
- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.
- Must be able to carry at least 5KG / 10KG of load.
- Able to stand for long hours.

Responsibilities:

- Accuracy of discount/ profit margin of items

- Assistant to prepare PO, match DO and invoices and prepare payment advises

- Matching and checking of vendor’s invoices, DO, PO

- Pulling of data from POS system, tabulate sales data and reports

- Sales and Purchases reporting

- Data entry of PO

- Ensure database is up to date

- Any other adhoc duties as assigned

Requirements:

- Basic accounting knowledge

- Able to work independently without supervision

- Possess high integrity and strong commitment towards your job

- Good command of MS Excel

- Merticulous with details

- Knowledge in POS system will be an advantage

Job Purpose

The Corporate Sales Executive/Executive, Operations & Sales, Private Leasing will be responsible to support the daily sales operations for our SPRAC. This position will be working closely with the StridesMSvcs/ Operations & Maintenance/ Fleet Management.

Responsibilities

1. Key Performance Indicators

• Secure new corporate & personal accounts for long term leasing, monthly rental, and transient basis.
• Attend to enquiries and follow-up with potential sales leads through cold calling and telemarketing.
• Meet monthly sales target and vehicle hired-out rate to achieve KPI.
• Prepare quotations and arrange for car viewing sessions with prospects.
• Ad hoc duties as assigned.

2. Customer Service

• Ensure service excellence towards customers.
• Continual engagement and networking with customers.
• Handle enquiries and feedback professionally and ensure resolution of these cases.
• Ensure customers are given appropriate response within stipulated time frame.
• Work with inter-departments to ensure customer feedback is resolved.

3. Productivity Movements

• Participate in Kaizen projects to improve work processes and practices.
• Participate in Staff Suggestion Scheme, 5S and other department committees.

4. Others

• Consolidate & Submission of Daily Sales Funnel report.
• Monitor and update market intelligence.
• Administrative work and administering leasing contracts.

Qualifications & Work Experience

• 2 years of sales/ related experience.

• Prior experience in vehicle leasing within the transport industry is a plus.

• Positive mindset with acceptance to constant changes.

• Possess a valid 3/ 3A driving license.

Responsibilities and Duties:

· Manage Scheduling and Calendars: Oversee and coordinate the CEO’s calendar, ensuring efficient time management and prioritization.

· Meeting Coordination: Plan, organize, and coordinate internal and external meetings chaired by the CEO, including Board, Executive committee and Committee meetings.

· Document Management: Prepare, organize, and manage documents for meetings and other executive functions.

· Minutes and Follow-up: Record accurate meeting minutes and liaise with stakeholders to ensure timely follow-up on action items.

· Office Administration: Handle all administrative arrangements, ensuring smooth daily operations of the office.

· Communication and Correspondence: Manage communication on behalf of the CEO, including drafting and responding to emails and other correspondence.

· Information Gathering and Presentation: Compile relevant information and create high-quality presentations as needed.

· Event Management: Collaborate with internal and external stakeholders to coordinate and manage events.

· Additional Duties: Undertake other responsibilities as assigned to support the CEO and office functions.

Job Requirements:

· Minimum Diploma in Business Administration or equivalent;

· Preferably with 8 years of relevant experience in Administration and Secretariat support, preferably from the healthcare industry;

· Proficient in MS office;

· Able to manage stressful situations and to use sound judgement and initiative, particularly as it relates to handling sensitive and/or confidential information;

· Excellent and effective written and oral communication skills, problem-solving skills, time management skills; attention to details

Applicants will have to coordinate all operations for both sea and land transport.

Handles all calls and emails enquiries

Manage vessel crew

Arrange loading schedules for all the vessels and lorry

Require working shift and late hours

Able to work on weekends and PH

Knowledge of computer and Microsoft applications

Able to work independently

The Operations Liaison Assistant will play a critical role in ensuring smooth communication and coordination between operations, sales, and customer service departments. This role involves supporting day-to-day operations, addressing customer needs, and ensuring a seamless experience for customers purchasing home and living products and consumer electronics. The ideal candidate is proactive, detail-oriented, and has a strong commitment to customer satisfaction.

Key Responsibilities:

Operational Support:

• Act as a bridge between warehouse, logistics, sales, and customer service teams to ensure operational efficiency.
• Monitor order processing, shipment schedules, and inventory levels to ensure timely delivery to customers.
• Assist in the coordination of returns, exchanges, and warranty claims for home and living products and consumer electronics.
• Identify and resolve delays or issues in product delivery by liaising with internal teams and external partners.

Customer Service:

• Serve as the first point of contact for customer inquiries related to product availability, order status, shipping, and aftersales support.
• Proactively communicate updates to customers regarding their purchases, addressing delays, and providing alternatives when necessary.
• Handle escalated customer complaints with professionalism, ensuring a positive resolution while maintaining customer satisfaction.
• Assist customers with technical inquiries related to consumer electronics, including troubleshooting minor issues and directing them to appropriate resources for support.

Administrative Coordination:

• Support the operations team by maintaining accurate records of inventory, order fulfillment, and service logs.
• Assist in tracking key performance indicators (KPIs) to identify areas for improvement in customer service and operations.
• Collaborate with the sales team to process special orders, promotional activities, and product rollouts.

Cross-Functional Collaboration:

• Work closely with the merchandising team to keep product details, pricing, and availability up to date.
• Coordinate with the technical support team to resolve customer issues related to consumer electronics.
• Assist in implementing operational improvements that enhance the customer experience and streamline workflows.

Requirements:

• Proven experience in customer service, operations, or administrative support roles, preferably in retail or e-commerce.
• Familiarity with home and living products and consumer electronics is a strong advantage.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and customers.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management or CRM systems (e.g., Salesforce, SAP) is a plus.
• Problem-solving mindset with the ability to resolve customer and operational challenges promptly.
• High level of professionalism, empathy, and customer focus.