Report and assists to the Restaurant Manager in day to day restaurant operation.

Supervise the Restaurant Supervisor, Waiter / Waitress, Host / Hostess.

Set an example by reporting to duty punctually.

Maintains a high standard of personal appearance and hygiene at all times.

Assist in leading the restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.

Provide a professional and courteous service at all times and ensure that all employees follow the example.

Ensure that the place of work and surrounding area is kept clean and organised at all times.

Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.

Be knowledgeable of all services and products offered by the restaurant.

Assist in communication within the outlet and to attend weekly outlet meetings fostering teamwork.

Be knowledgeable to operate the existing POS system.

Plan daily routine checklist and station division according to the work schedule.

Report incidents that require disciplinary actions immediately to the Restaurant / Outlet Manager.

Coordinate the review of outlet’s operation updates annually as requested by the Restaurant Manager.

Support activities and cooperation with the suppliers.

Assist in carrying out scheduled inventories of products and equipment.

Undertake reasonable tasks and secondary duties as appointed by the Restaurant Manager.

Handle guest enquiries and complaints in the outlet in a courteous and efficient manner.

Ensure that the opening and closing procedures established for the outlet are followed.

Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.

Job Description & Requirements

Are you an innovative accountant who thrives on new challenges? If you are, join Verti Corporate Pte Ltd as a Client Account Executive, where you’ll play a key role in managing client accounts, ensuring their satisfaction, and driving business growth. This role involves developing and maintaining strong client relationships, understanding client needs, and delivering tailored solutions to meet those needs. We’re looking for someone with exceptional communication skills, a strategic mindset, and a passion for delivering outstanding client service.

Job Description

Managing client account and liaise with clients locally or overseas

Reconcile bank and vendor accounts, post and balance the general ledger, process payments, and support monthly, quarterly, and yearly closings.

Resolve accounting queries and address issues from client portfolios.

Prepare timely reports on Profit & Loss (P&L), Balance Sheet (BS), Bank Reconciliation, and other supporting schedules according to company accounting policies.

Job Requirement

Minimum GCE "O" or "A" Level.

Minimum 2 years of working experience in client servicing industry.

Fluency in English and Mandarin to communicate with Chinese clients.

Experience with Audit Express or SingTax, or basic corporate secretarial work.

Possess good accounting knowledge.

Possess good time management, planning, and organizational skills.

Good interpersonal and communication skills to interact effectively with clients and co-workers.

Others

Walking distance to Raffles Place, City Hall and Clarke Quay MRT (Red, Green and Purple Line).

Enjoy a healthy work-Life Balance - 5 days work week (Monday to Friday 8:30am - 5:30pm).

Competitive compensation including salary, allowances, incentives, performance bonuses, and opportunities for internal growth.

Interested candidates are invited to apply online. Only shortlisted candidates will be notified. Thank you for your interest.

Tina Tan

EA No. 23C1599

EA Personnel No. R23115167

The Marketing Executive research content and consumer trends, develop content strategies, and create content for a variety of businesses in digital media. They work closely with design and marketing teams to ensure that the content is engaging and consistent across all media platforms.

Requirements:

• Strong background in creating and customizing compelling content to reach out to targeted audiences

• Able to work in a fast-paced environment and to meet deadlines

• Proactive, self-motivated and a team player

• Possess good communication, management, and coordination skills

• Strong understanding of the Singapore marketing landscape will be a plus (e.g. consumer trends, media channels, etc.)

• Analyse impact of campaign strategy and digital media planning and optimization towards business goals

• In-depth knowledge of various social media platforms (i.e. Telegram, Instagram, TikTok, etc.)

• Knowledge of softwares such as Adobe After Effects, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Canva will be an advantage

Roles & Responsibilities:

• Identify social media marketing trends and develop monthly content strategy, produce content for the required platforms, and schedule content in a timely manner

• Tailor content to different platforms and formats (e.g. static image, infographics, animation/GIF, Facebook/Instagram Stories, microvideos, polls, podcasts, live streams and event coverage)

• Ideate new and creative growth strategies through digital platforms and/or any emerging technologies including growth of Company social media platforms and their online presence

• Keep abreast of new social media sites, web technologies and digital marketing trends, and adopt these for future campaigns

• Monitor and evaluate campaign performance, assess campaign trends, prepare data analysis, and identify growth opportunities for clients

• Continuous review and active management of the website and all digital assets

•Creation and execution of marketing campaigns including company branding, online content strategy, social media campaigns etc.

(Minimum 2 years of relevant experience. Fresh Grads/Career Switch Candidates without experience may apply for our Graduate program)

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Telegram:

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Management firm at Beach Road (3 minutes walk from Nicoll Highway Circle Line Station) requires Accounts Executive (Book-keeper).

Responsibilities:

Must be able to handle full set of Accounts, Financial Reports, Balance Sheet, P&L, GST etc.

Requirements:

• Diploma in Accounting / LCCI or equivalent
• At least 1 year of relevant working experience
• UBS / Million software knowledge
• Mandarin speaking environment due to massive connection with mandarin-speaking clients
• 5-day week (8.15am to 5.45pm)
• Able to start work in short notice
• Salary depending on relevant experience

Interested candidates please send your detailed resume and expected salary to: [email protected]

Visit our website at www.csk.com.sg for company profile and location.

• Input all invoices data into system.
• Assist Accountant with performing month end accruals for any unprocessed invoices at the end of the month.
• Process ambassador expense claims for payment within 5 business days of receipt of claim
• Check all expenses reports and cheque requisitions to ensure that supporting documents are attached and proper approval have been obtained.
• Perform monthly reconciliations between Accounts Payable sub ledger accounts and supplier statements.
• Ensure that all payments are supported by adequate documentation.
• Follow all hotel policies and procedures pertaining to the Accounts Payable and payment procedures.
• Maintain an efficient filing system of Paid Invoices based on the vendors’ name.
• Reconcile balances of Account Payable in subsidiary ledger at the closing of each month with the General Ledger Control Account and prepare the "Aging List" of Accounts Payable.
• Maintain adequate up-to-date files for Account Payable Records and prepare monthly accruals for goods and services received.
• Responsible for auditing and processing all invoices. Ensure all invoices are attached to an approved and authorized purchase order. Audit all extensions, approval signature and any prior payment that has been made.
• To arrange the invoices alphabetically which has been posted in the computer and put them in a temporary file until such time that it is paid.
• Prior to payment, the Accounts Payable Officer must complete all the supporting documents such as Purchase Order and Purchase Request and attach them to the invoices.
• Should be aware of the deadline for the monthly payment of taxes, water, electricity, telephone and others.
• Keep all used cheque books for future reference.
• Maintain an efficient filing system of Paid Invoices based on the vendor’s name.
• Photocopy the supporting documents for Assets and Liabilities schedules.
• Assist the Accountant to determine the correct Expense Code.
• Assist the Accountant to solve the queries from suppliers.
• Ensure that a copy of all Purchase Orders are received and attached to the respective invoices.
• To maintain files for all Paid and Unpaid Invoices. Paid Vouchers should be filed according to the numerical sequence of voucher, with all supporting documents and invoices attached. Duplicate copy of vouchers should be filed separately in a control file and used for posting of payment transactions into the General Ledger and Accounts Payable Records.
• To balance and reconcile Suppliers Monthly Statements to the Hotel Accounts Payable Records.
• To reconcile balances of Account Payable in subsidiary ledger at the closing of each month with the General Ledger Control Account and prepare "Aging List" of Accounts Payable.
• To maintain adequate up-to-date files for Account Payable Records, prepare monthly accruals for goods and services received but not invoices.
• In the case of purchases through importation from outside the country, and where Letter of Credits (L/C) are required, the Accounts Payable Officer will maintain a record of all Letter of Credits and initial payments issued to the suppliers.
• To cooperate and assist with the reconciling of month-end Inventory Book Balances to actual physical counts.
• To maintain prepayment schedule and post journals to charge out to expenses where applicable.
• To assist Finance Manager in Fixed Assets recording, disposal, and tagging where applicable.
• To perform other accounting tasks that are required by the Accountant and Director of Finance.

• The Accounts/Tax Executive shall be responsible for the accounting and tax requirements of the clients which have outsourced their accounting and tax functions to the Company
• Able to complete full set of accounts
• Knowledge of GST
• Knowledge of tax regulations

Requirements

• Diploma/Degree in Accountancy / ACCA / Diploma in accounting
• 3 to 5 years of relevant experiences
• Able to work independently with minimum supervision
• Singaporean

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Build and maintain strong relationships with key decision-makers and stakeholders.
• Collaborate with internal teams to ensure seamless onboarding and delivery of products/services to new clients.
• Stay updated on industry trends, market conditions, and competitor activities.
• Prepare and deliver accurate sales reports, forecasts, and market analysis to management.
• Identify potential clients, establish long-term relationships, and nurture partnerships to drive sustained business growth.
• Work closely with cross-functional teams to develop customized warehousing and logistics solutions that meet specific client needs.
• Stay informed on industry trends and competitor offerings, identifying new opportunities to position us as a preferred logistics partner.
• Contribute ideas on process improvements & implementation of related improvements.
• Internal stakeholder management
• Execute and manage all other jobs as assigned by immediate and dotted line superiors.

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are hiring Service Center Executive

As a Service Center Executive, we rely on you to

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Communicates and writes with fluency
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

We're on the lookout for enthusiastic individuals to join our team as F&B Executive! This is a fantastic opportunity for those who have passion for the F&B industry and want to be part of a vibrant team.

JOB DETAILS:

➡ Position: F&B Executive.

➡ Location: 600 N Bridge Rd, Parkview Square (3 min Walking distance from BUGIS MRT)

➡ Salary: $2400-2600

➡ 5 Working days per week. (including weekends and PH)

➡ 2 Shifts per day roster (opening & closing)

An F&B Executive is responsible for:

• The F&B Executive will report to the (Assistant) Restaurant Manager/ Assistant General Manager.
• Provides exceptional service at all times, looking for ways to exceed guest expectations.
• Ensure that all standard procedures, rules, and regulations, quality of service and sequence of service are highly implemented.
• Abide by all rules, regulations, policies and procedures of the company.
• Report on time and be professionally ready for operations everyday, following all personal hygiene, appearance, and grooming standards set by the company.
• Be a guiding example for the more junior team members of the company.

Key Responsibilities:

• To promote and maintain a positive working relationship at all times with all colleagues.
• To demonstrate a complete undertanding of company policies and procedures and service standards.
• To have full knowledge of the menu and beverage lists and all other special promotions taking place within the company.
• To handle any guest feedback in an appropriate manner ensuring the guest leave the outlet completely satisfied.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.

Join our team and make a difference! This is your chance to gain hands-on experience in the Amazing F&B world, learn new skills, and kick-start a fulfilling career in the F&B industry. Apply today and bring your passion to our friendly, dynamic team!

ALPHA HR PTE Ltd. | EA License No. 24C2354

Lee Mong Yang Alex | EA Reg No. R24123784

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

Must be able to work night shift and split shift

Must be able to work extra hours or weekend if needed

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Responsibilities

• Preparation and filing of corporate and property tax returns, payments, reports and maintenance of the Company’s tax database. Monitor and ensure the timely payment of tax liabilities
• Assist in monitoring tax audits and inquiries, including preparing responses and providing necessary documentation
• Gather necessary data for tax provision and compliance purposes from finance and execution teams

Requirement:

• Minimum 2 years of relevant work experience
• Minimum Diploma in Finance/Taxation/Accounting
• Proficient in MS Office (Excel and Word)

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1.    AR Retail Sales, Collection & Reconciliation

2.    AR Non-Retail / Non-Trade, Collection & Reconciliation

3.    Bank Statement Reconciliation & Reporting

4.    Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1.    Bank Related Support & Liaison

2.    General Insurance Coverage

3.    Payment Terminals Arrangement & Follow-up

4.    Liaise with Company Secretary

5.    Liaise with Singapore Department of Statistics

6.    Ad Hoc Tasks/Projects assigned

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

About Milkyway

Since establishment in 1998, Milkyway Intelligent Supply Chain Service Group Co., Ltd. has always focused on safer and more efficient operation of chemical supply chain. With strong strength, professional team, scientific system and sound network, we provide customers with global one-stop logistics and trading full supply chain services, including international logistics one-stop service, domestic logistics one-stop service, special logistics one-stop service, chemical trading platform, Chemical supply chain management and social security services. We care about health of employees and also focus the society responsibility and development sustainability. Milkyway will continuously strive to be the specialist of the global supply chains of chemical and new energy. We are now looking for talents for its Asia Pacific headquarter in Singapore. For more information, please visit: http://mwclg.com

Position Title: HR & Admin Executive

Work Location: 60 Albert Street, OG Albert Complex #14-06, Singapore 189969

Job Description

We are looking for a HR & Admin Executive to join our team. This position will be remote reporting to the HR & Admin General Manager based in Shanghai HQ in partnering and supporting her with the day-to-day HR and Admin operations related to the Singapore office as well as other regions office. He/She will foresee a rapid career growth with high job satisfaction and accomplishments.

Job Responsibilities:

HR Operation - (50%)

• Handle the recruitment process (e.g., Job posting, coordinate for interviews, preparation of offer letters, new hirers onboarding registration, etc.)
• Create, maintain and update employee’s file records and leave records in system
• Responsible for all types of leave, payroll and salary administration
• Responsible for all work-related passes (e.g., Application, renewals, cancellation etc.)
• Submission of all government-related claims matters
• Enrolment and Termination of Insurance through the insurance portal
• Administer training related matters including coordination or enrolment of external courses, update & maintain training record etc. if any
• Support in the implementation of HR policies, procedures, and guidelines
• Provide support in all general administrative HR operations
• Assist in other ad-hoc tasks or projects as assigned by the HR & Admin General Manager

Admin Operation - (50%)

• Responsible for purchase & maintenance of office related equipment’s (e.g. office furniture, laptops, photocopier, desk phones and other consumables etc.)
• In charge of stationery and office needs purchase (e.g. stationeries, printing of name cards, company logo or signage, letterheads etc.)
• Updating and maintenance of office admin and assets inventory list
• Responsible for office environment maintenance in keeping office clean and tidy
• Processing of office admin related invoices into system to ensure prompt payment
• Sourcing and liaison with vendors in provision of quotations for best quotes related to admin matters
• Assist on other daily administrative activities and provide support to the team (e.g. renovation works, open mailbox, sort incoming mails etc.)

Job Requirements:

• Diploma/Degree in HR/Business or equivalent
• At least 4 years’ of working experience as a HR Generalist
• Good knowledge and keep up to date to HR practices and MOM regulations
• Hands-on, meticulous, high integrity, responsible and good team player
• Willingness to learnt and able to work independently with good multitasking skills
• Able to meet timelines and excellent organizational skills
• Proficient in both English and Mandarin
• Please include the following in the resume:
• Reason for leaving
• Last drawn salary
• Expected salary
• Availability

*We regret to inform that only shortlisted candidates will be notified.

Senior Marketing Communications and Partnerships Executive

Job Description

The potential candidate will support Unlocking ADHD’s (UA) efforts to enhance brand awareness, create impactful content, and drive strategic partnerships. The role also includes planning and executing events to support the organization’s mission and amplify its reach. This position combines expertise in marketing, communications, partnerships, and event management to achieve organizational goals.

Key Responsibilities

Corporate Communications

• Develop and implement a corporate communications strategy to strengthen UA’s brand and reputation.
• Create and manage corporate materials, including annual reports, social impact reports, press releases, speeches, and presentations.
• Write and edit thought leadership articles, interviews, and story pitches to position UA as a leading advocate for ADHD awareness and support.
• Serve as the primary contact for media and external communication, ensuring consistent and professional representation of UA.

Marketing and Digital Strategy

• Develop and execute SEO and SEM strategies to increase UA’s digital visibility and engagement.
• Design and manage Email Direct Marketing (EDM) campaigns to engage donors, volunteers, and service users.
• Create and implement a social media marketing strategy, including content creation, scheduling, and analytics tracking.
• Utilize data analytics to monitor campaign performance and refine strategies.
• Build and maintain a content library and editorial calendar in collaboration with internal teams.

Event Planning and Management

• Plan and execute events such as awareness campaigns, fundraising events, workshops, and community engagement activities.
• Oversee end-to-end event logistics, including vendor management, budget planning, and post-event evaluations.
• Coordinate with internal teams and external partners to ensure the success of events and campaigns.
• Develop event marketing strategies, including promotional materials and outreach plans to maximize participation and visibility.
• Leverage events to build UA’s brand and foster meaningful connections with stakeholders.

Content Development

• Produce high-quality, engaging content, including newsletters, videos, visual images, and promotional materials.
• Develop impactful corporate presentations, brochures, and other marketing collateral.
• Highlight UA’s impact through storytelling content, emphasizing its value to the ADHD community.
• Redesign and refresh existing materials to meet the needs of diverse audiences.

Qualifications

• Degree in Mass Communications, Marketing, Public Relations, Events Management, or a related field.
• 4-6 years of experience in corporate communications, marketing, and event planning.
• Proven success in planning and managing events, including vendor coordination and budgeting.
• Demonstrated expertise in digital marketing, including SEO, SEM, and analytics.
• Active on social media with a track record of driving engagement
• Strong writing, editing, and storytelling skills, with experience creating content for various audiences and platforms.
• Excellent relationship-building and interpersonal skills to engage internal and external stakeholders.
• Strong project management skills, with the ability to manage multiple priorities and deadlines.

Preferred Skills

• Experience in the non-profit or social impact sector.
• Familiarity with grant writing, sponsorship proposals, and event fundraising.
• Knowledge of ADHD-related topics or experience working with neurodiverse communities.
• Proficiency in CRM management and email marketing tools (e.g., Google Ads, Meta Business suite, Mailchimp, Canva, etc).
• Public speaking skills would be a bonus.

Interested candidates please write a cover letter to H[email protected] by 15 Jan 2025

We are seeking a dynamic and detail-oriented Marketing Events Executive to plan, organize, and execute marketing events that drive brand awareness, engagement, and lead generation. The ideal candidate will have a strong understanding of event coordination, marketing strategies, and excellent project management skills.

Key Responsibilities:

• Plan, execute, and oversee end-to-end marketing events and campaigns.
• Manage all event logistics, including manpower, transportation, catering, equipment, and contingency planning, ensuring smooth execution and adherence to brand standards.
• Coordinate event setup, schedules, and on-site operations, including providing support for product demonstrations and sales during events.
• Maintain inventory of event materials, products, and accessories, ensuring proper storage and availability.
• Build and maintain strong relationships with vendors, organizers, contractors, and other key stakeholders to facilitate successful event planning.
• Collaborate with internal and external teams to ensure smooth project delivery and produce post-event reports with recommendations for future improvements.
• Generate innovative ideas to enhance the impact and effectiveness of marketing events and campaigns

Qualifications:

• Diploma or Degree holder in Marketing/Events
• Minimum 3 years in events management or coordination
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Creative mindset with attention to detail
• Ability to work under pressure and meet deadlines
• Able to speak in English and Chinese to communicate with Chinese speaking counterparts
• Comfortable working in a startup environment

Why Join Us?

• Opportunity for career growth and development
• Inclusive and collaborative work culture
• Chance to make a meaningful impact by helping to shape our team and culture

We're on the lookout for enthusiastic individuals to join our team as Guest Service Executive (HOST) This is a fantastic opportunity for those who have passion for the F&B industry and want to be part of a vibrant team.

JOB DETAILS:

➡ Position: GUEST SERVICE EXECUTIVE (HOST)

➡ Location: 600 N Bridge Rd, Parkview Square (3 min Walking distance from BUGIS MRT)

➡ Salary: $2400-2700

➡ 5 Working days per week. (including weekends and PH)

➡ 2 Shifts per day roster (opening & closing)

A Guest Service Executive is responsible for:

• Hosts Primary Responsibility is to coordinate the welcome desk and ensure all guests that enters the outlet are greeted and seated.
• Facilitates all guests needs and expectation in the outlet by providing exceptional service.
• Ensure that all standard procedures, rules, regulations and sequence of service are highly implemented.
• Provide service that reflects the high standards of the company and exceed all guest expectations.
• Support any activities of the management.
• Abide by all rules, regulations, policies and procedures of the company.
• Ensure the effective inter departmental communications are conducted in a professional manner.

Key Responsibilities

• To report on duty punctually, in full uniform according to appearance and grooming standards.
• To promote and maintain a positive working relationship with colleagues.
• To consistently offer professional, friendly and warm service.
• Must possess outstanding guest service skills, professional presentation and communication skills.
• Must be able to handle a multitude tasks in an intense, ever changing environment.

ALPHA HR PTE Ltd. | EA License No. 24C2354

Lee Mong Yang Alex | EA Reg No. R24123784

Are you a meticulous and organized professional with a passion for corporate and administrative excellence? Join Verti Corporate as a Corporate Secretary Admin Executive, where you’ll play a vital role in supporting corporate compliance, maintaining statutory records, and assisting with regulatory filings. In this role, you will work closely with our corporate secretarial team, ensuring seamless operations and adherence to Singapore’s regulatory requirements. We’re looking for someone with strong attention to detail, excellent organizational skills, and a proactive approach to handling corporate matters with accuracy and professionalism.

Key Responsibilities :

Assist the Corporate Secretary in handling a portfolio of clients, ensuring compliance with ACRA and other relevant authorities.

Prepare and lodge corporate secretarial documents with ACRA, such as incorporation of companies, annual returns, changes in directors, and other statutory filings.

Maintain and update statutory registers and corporate records for clients, ensuring timely filing and compliance with statutory requirements.

Coordinate and prepare agendas, resolutions, minutes, and other necessary documents for board meetings and Annual General Meetings (AGMs). - Assist with the drafting of corporate resolutions, shareholders’ agreements, and other legal documents.

Handle the submission of relevant statutory filings and ensure deadlines are met.

Assist in Know Your Client (KYC) processes, including conducting due diligence and maintaining compliance with Anti-Money Laundering (AML) regulations.

Manage client communications, including responding to inquiries related to corporate secretarial matters and ensuring a high level of customer service.

Ensure proper document control, organizing and managing both digital and physical files for easy retrieval.

Support with the opening of bank accounts for clients and provide assistance with corporate changes, such as transfer of shares or director appointments.

Maintain a high level of confidentiality and secure handling of sensitive corporate information.

Any other ad-hoc job assigned by manager.

Qualifications and Skills:

Minimum GCE "O" or "A" Level.

At least 1-2 years of relevant experience in corporate secretarial practice, preferably within a CSP or professional services firm.

Familiarity with Singapore’s Companies Act and corporate governance requirements.

Knowledge of regulatory filings with ACRA via BizFile+ is highly preferred.

Experience in handling corporate filings for offshore entities is an advantage.

Strong attention to detail and excellent organizational skills.

Good written and verbal communication skills.

Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Ability to work independently and collaboratively within a team.

Others

Walking distance to Raffles Place, City Hall and Clarke Quay MRT (Red, Green and Purple Line)

Enjoy a healthy work-Life Balance - 5 days work week (Monday to Friday 8:30am - 5:30pm)

Competitive compensation including salary, allowances, incentives, performance bonuses, and opportunities for internal growth.

Interested candidates are invited to apply online. Only shortlisted candidates will be notified. Thank you for your interest.

Tina Tan

EA No. 23C1599

EA Personnel no. R2311516

We are seeking a highly skilled and innovative Executive Engineer, Electrical to join our dynamic team in Singapore. In this role, you will be responsible for designing and executing electrical engineering systems for various projects.

• Design and develop electrical systems for building and infrastructure projects, including concept and detailed design phases
• Take ownership of assigned design components, ensuring timely completion and approval from relevant authorities and clients
• Collaborate with Local Authority Departments to secure approvals for design projects
• Prepare comprehensive design calculations, drawings, specifications, and tender documents under the guidance of senior engineers
• Analyze and solve complex electrical engineering problems, applying innovative solutions when necessary
• Ensure compliance with all relevant statutory regulations and safety standards in project designs
• Contribute to the continuous improvement of electrical engineering processes and methodologies
• Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment
• Participate in project meetings and present technical information to stakeholders effectively

Our client is an award winning architecture firm that specialises in residential and community projects. This is a hire for the residential projects team.

Job Description

We are looking for a results-driven Business Development Executive to join our Residential team in the Architecture industry. In this role, you will identify new business opportunities, build and maintain client relationships, and help grow our market presence. You’ll work closely with architects, contractors, and marketing teams to develop tailored proposals, attend industry events, and expand our network. Your insights will guide strategic decisions, ensuring our business development efforts align with the company’s goals.

Responsibilities

• Identify and pursue new business opportunities in the residential architecture and planning sectors.

• Build and nurture relationships with clients, stakeholders, and industry partners.

• Conduct market research to track industry trends, competitor activities, and client needs.

• Prepare and deliver compelling proposals and presentations to prospective clients.

• Collaborate with internal teams to ensure business development aligns with service offerings and project goals.

• Attend networking events to enhance company visibility and industry presence.

• Monitor industry changes to inform business strategy and drive growth.

Requirements

• Bachelor's degree in Interior Design , Fine Art , Architecture, or related field.

• Proven experience in business development or sales, preferably within the design, architechture industry.

• Strong understanding of architectural processes and project management.

• Excellent communication and interpersonal skills, with the ability to build rapport quickly.

• Demonstrated ability to work independently and as part of a team.

• Strong analytical and problem-solving skills to identify opportunities and propose solutions.

• Proficiency in using computer-aided design software and other business development tools.

How to Apply:

If you are interested in this role, we welcome your application by hitting Apply Now with your updated CV in word format.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License: 21C0783

EAP Registration No: R21102986

Job Responsibilities:

• Handle client inquiries and provide pertinent information via email or WhatsApp.
• Preparation and Lodgement of ACRA forms such as Annual Return, Extension of Time, Change of Officers and Particulars etc.
• Send reminders for compliance deadlines, such as annual returns, and other obligations.
• Facilitate communication and coordination with other teams as needed.
• Preparation and Filing of minutes and resolutions of Board of Directors and of Shareholders.
• Attend to filing, typing and scanning of documents as necessary.

Job Requirements:

• Candidates should have a minimum of two years of experience in the relevant field.
• Preferably adept at effectively using Excel, Word, and other CRM platforms.

Job Description

• Design and perform calculations for mechanical engineering works, including HVAC, fire protection systems, and plumbing and sanitary systems
• Conduct technical feasibility studies, life cycle analyses, and planning for building engineering projects
• Prepare comprehensive study reports, design reports, technical notes, and public consultation papers
• Develop detailed tender documents and technical specifications for projects
• Evaluate tenders and prepare thorough tender assessment reports
• Collaborate with cross-functional teams to ensure project success and timely delivery
• Provide support in project management and contract administration for building engineering contracts
• Stay up-to-date with industry trends, technologies, and best practices to drive innovation in mechanical engineering solutions
• Ensure compliance with local building codes and regulations in Singapore

Requirements

• Bachelor's Degree in Mechanical Engineering from an accredited institution
• Minimum of 5 years of hands-on design experience in building and/or infrastructure projects
• Proficiency in CAD software, such as AutoCAD and SolidWorks
• Strong knowledge of industry standards, regulations, and local building codes in Singapore
• Excellent project management and technical skills
• Proven ability to work independently with minimal supervision and as part of a collaborative team
• Outstanding problem-solving and analytical skills
• Strong attention to detail and organizational abilities
• Excellent written and verbal communication skills
• Ability to manage multiple projects efficiently and meet deadlines
• Familiarity with sustainable design principles and energy-efficient systems is a plus

Are you a meticulous and organized professional with a passion for corporate and administrative excellence? Join Verti Corporate as a Corporate Secretary Admin Executive, where you’ll play a vital role in supporting corporate compliance, maintaining statutory records, and assisting with regulatory filings. In this role, you will work closely with our corporate secretarial team, ensuring seamless operations and adherence to Singapore’s regulatory requirements. We’re looking for someone with strong attention to detail, excellent organizational skills, and a proactive approach to handling corporate matters with accuracy and professionalism.

Key Responsibilities :

Assist the Corporate Secretary in handling a portfolio of clients, ensuring compliance with ACRA and other relevant authorities.

Prepare and lodge corporate secretarial documents with ACRA, such as incorporation of companies, annual returns, changes in directors, and other statutory filings.

Maintain and update statutory registers and corporate records for clients, ensuring timely filing and compliance with statutory requirements.

Coordinate and prepare agendas, resolutions, minutes, and other necessary documents for board meetings and Annual General Meetings (AGMs). - Assist with the drafting of corporate resolutions, shareholders’ agreements, and other legal documents.

Handle the submission of relevant statutory filings and ensure deadlines are met.

Assist in Know Your Client (KYC) processes, including conducting due diligence and maintaining compliance with Anti-Money Laundering (AML) regulations.

Manage client communications, including responding to inquiries related to corporate secretarial matters and ensuring a high level of customer service.

Ensure proper document control, organizing and managing both digital and physical files for easy retrieval.

Support with the opening of bank accounts for clients and provide assistance with corporate changes, such as transfer of shares or director appointments.

Maintain a high level of confidentiality and secure handling of sensitive corporate information.

Any other ad-hoc job assigned by manager.

Qualifications and Skills:

Minimum GCE "O" or "A" Level.

At least 1-2 years of relevant experience in corporate secretarial practice, preferably within a CSP or professional services firm.

Familiarity with Singapore’s Companies Act and corporate governance requirements.

Knowledge of regulatory filings with ACRA via BizFile+ is highly preferred.

Experience in handling corporate filings for offshore entities is an advantage.

Strong attention to detail and excellent organizational skills.

Good written and verbal communication skills.

Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Ability to work independently and collaboratively within a team.

Others

Walking distance to Raffles Place, City Hall and Clarke Quay MRT (Red, Green and Purple Line)

Enjoy a healthy work-Life Balance - 5 days work week (Monday to Friday 8:30am - 5:30pm)

Competitive compensation including salary, allowances, incentives, performance bonuses, and opportunities for internal growth.

Interested candidates are invited to apply online. Only shortlisted candidates will be notified. Thank you for your interest.

Tina Tan

EA No. 23C1599

EA Personnel no. R2311516