Job Description & Responsibilities:

• Provide timely and professional services to customers via various channels, including hotline, email, online chat, WhatsApp, and more.
• Address customer inquiries and escalate issues to the relevant departments for quick resolution, working collaboratively to ensure customer satisfaction.
• Assist with filing and maintaining up-to-date customer documentation as needed.
• Support the registration process and help update the daily sales report.

Requirements:

• Previous customer service experience is preferred.
• Excellent organizational skills with attention to detail.
• Proficient in both English and Mandarin for effective communication with a diverse range of customers.
• Strong knowledge of MS Office (Word, Excel).
• A team player with a friendly disposition who enjoys interacting with people.
• Able to work 5.5 days a week, Tuesday to Saturday, with Sundays and 2 Mondays off.

• Collate, update and maintain reports on market and competitors' activities on a monthly basis.
• Lead and manage the activities of sales and marketing staff.
• Make sense of market trends and developments.
• Manage budgets to make sure resources are used efficiently.
• Plan and organise sales campaigns and promotions.
• Review client feedback to improve on client service deliver.

• Collate, update and maintain reports on market and competitors' activities on a monthly basis.
• Lead and manage the activities of sales and marketing staff.
• Make sense of market trends and developments.
• Manage budgets to make sure resources are used efficiently.
• Plan and organise sales campaigns and promotions.
• Review client feedback to improve on client service deliver.

• product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Requirements

• Proven work experience as a Beauty & Wellness sales executive or similar role
• Good knowledge of beauty treatments and products (e.g. for Manicure)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Certificatoins in Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

Responsibilities

• Oversee daily salon operations
• Hire and train Beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations and treatment rooms
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

1. Greeting customers and offering assistance

2. Taking payments for purchases and packaging purchases

3. Stocking merchandise and creating displays

4. Taking inventory and monitoring sales floor

5. Achieve sales targets through effective use of selling techniques,and product knowledge, contributing to the global team performance

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific®, PARKROYAL COLLECTION® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group can offer you great opportunities as we continue to strengthen our global footprint.

Based in Singapore Corporate Office, we are looking for a passionate and energetic individual to join us as Sales Intern.

Job Responsibilities:

The intern’s primary role is to provide support to the Corporate Sales Management team in managing day-to-day liaisons and communications with all PPHG hotels and Global Sales Offices. The intern will be primarily responsible for policing corporate data entry standards and ensuring hotels and Global Sales Offices are meeting the corporate requirements when creating Company and Travel Agent account profiles in the central system.

The intern will expect to gain deeper understanding in the Sales and Sales Management landscape of Pan Pacific Hotels Group (PPHG), and acquire knowledge in the following areas:

· Learn about the Corporate Request for Proposals (RFPs) process

· Identify key criteria and requirements when building RFPs for hotels to complete and submit proposals

· Guide PPHG hotels sales teams and the Global Sales team on specific corporate data entry standards when creating Company and Travel Agent account profiles in the central system

· Generate accounts production reports for Global Sales managed accounts

· Obtain an in-depth understanding of how actual Global Sales production numbers are measured against approved individual and team targets for the year

The Person:

· Basic knowledge of MS office applications – Word, Excel, PowerPoint

· Knowledge of Excel and Pivot Tables will be an added advantage

· Analytical mind set and meticulous when handling numbers

· Takes initiative to follow-up on tasks without being asked to

· Able to work in a fast-paced environment with minimum supervision

· Self-motivated, curious to explore and eager to learn

· Positive attitude towards learning and professional when writing business-related communications

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Develop Sales Strategies: Create and implement effective sales strategies to meet or exceed sales targets.
• Set Sales Targets: Establish individual and team sales goals, ensuring alignment with business objectives.
• Lead the Sales Team: Recruit, train, and mentor sales staff, ensuring they meet performance expectations.
• Monitor Performance: Track sales performance through key metrics (KPIs), such as revenue, conversion rates, and customer acquisition.
• Sales Forecasting: Analyze market trends and sales data to predict future sales performance and prepare forecasts.
• Customer Relationship Management (CRM): Oversee the use of CRM systems to manage customer relationships, sales data, and lead generation.
• Budget Management: Develop and manage the sales department budget, ensuring optimal use of resources.
• Product Knowledge: Ensure the sales team is well-versed in product features, benefits, and competitive advantages.
• Sales Process Optimization: Refine sales processes, removing bottlenecks and ensuring efficiency in lead conversion.

Identify and qualify new prospects

Increase revenue from existing accounts by identifying and developing new business opportunities

Meet organisational retention and growth targets

Create and nurture new customer relationships

Regularly report to management on results and findings in the area.

Strong qualifying skills include:

Organised and systematic in approach Capable of working independently with little supervision

Client-centric perspective, positive outlook in the face of change, and proactive approach to issue solutions

Capable of maintaining professionalism_ and focus under pressure and tight deadlines

Requirement:

Able to work OT including weekends and public holidays.

Excellent customer service skills and able to interact well with clients.

Manage time effectively with minimum supervision.

Excellent communication skills.

• To participate in client intake meetings, attend site show-round cum briefing and carry out site survey cum site analysis.
• To be part of the design team to develop and execute high-quality commercial & corporate office interior design concepts and support the Project Leaders in executing the design ideas from inception to completion of the whole design process.
• To coordinate material and color selection, basic knowledge of interior construction, project administration, and installations.
• To create and formulate design presentation strategies.
• To assist in design development/detail drawings upon award and help source for competitive quotes/materials/samples.
• Coordinate with all internal and external parties related to the project.
• To attend design workshops and site meetings, and provide support and coordination with all parties to execute and complete the project.
• Assists design director in project and site management, supervision and post contract follow-up works, including liaising with clients, building consultants and building management.
• Plans, monitors and oversees work execution by contractors, suppliers and vendors to ensure compliance with design intent, workmanship quality, cost parameters, delivery and project schedule.
• Min. 1 to 2 years of related working experience in project and site management of commercial and corporate office interior fit-out works, preferably with an interior design or interior construction company.
• Knowledge of M&E and other building services works is an advantage.
• Self-driven individual with strong motivation, desire and pride of delivering all projects under your charge to achieve timely completion and quality finish.
• Strong customer-oriented mindset and good client relation skills.
• Good working attitude with a high level of professionalism and integrity.
• A meticulous person with a sharp eye and strong quality-control of finished works.
• An organized individual with good planning, time and people management skills.
• Highly productive, conscientious and responsible worker with ability to work independently.
• Proficient communicator (both spoken and written).

sales manager

Responsible for achieving studio's sales target

Overseeing the staff's performance and duties

Producing and enforcing studio policies

Manage studio promotions and events

Develop and maintain relationships with new and existing customers

Completing or delegating administrative duties

Effectively managing studio's schedule

Maintain high levels of customer care and provide good after sales customer services

Experience in the similar industry preferred

Working hours:-

Normal Retail Hours (including weekends)

Salary : $4500-$8000

Area: Central/North

A sales promoter is a trained professional dedicated to creating awareness of products through demonstrations, distributing samples, making presentations, and creating general public interest. He or she should create a positive brand presence and come up with innovative marketing strategies.

Sales Promoter Responsibilities:

• Constantly building product knowledge and delivering this knowledge in engaging ways.
• Delivering presentations, sample and demonstrations to customers.
• Engaging in meaningful interactions and building good relationships with customers.
• Meeting daily targets and submitting sales reports.

Sales Promoter Requirements:

• Experience in retail recommended.
• Sharp customer service skills.
• Eloquent and comfortable when delivering presentations.
• Ability to work independently.
• Excellent observation skills.

Location: Supermarket (Frozen Food- Non-halal) (Island wide)

Working hours: 2 shift 6 days work

Overseeing sales, promotions and campaigns

Planning and directing the hiring and training of new Sales Representatives

Directing and coordinating all sales activities.

Preparing sales budgets and projections.

Tracking and analysing sales statistics based on key quantitative metrics

Handling and resolving customer complaints regarding a product or service

Advising representative on policies and Standard Operating Procedures (SOPs)

Requirement

• At least 2 years supervisory/managerial capacity
• Ability to work well with people of all levels within the organization
• High degree of professionalism and good business etiquette
• Detail -oriented
• Flexible
• Goal-oriented
• Proficient in Microsoft Office
• Communication Skills
• Negotiation Skills
• Presentation Skills
• Planning and Organizing Skills

Job Description

1. Reception of visiting clients and addressing their health-related inquiries;
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing the daily management of the health centre (including equipment, materials, and supplies);

Job Requirement

1. Please note that candidates are required to have relevant experience and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

i) Manage the team of sales and manicurist, and manage the shop operations

ii) Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

Work Place: Near to Bugis MRT

ROLES & RESPONSIBILITIES

In this role, you will be entrusted with the critical responsibility of overseeing daily financial transactions. This encompasses a range of tasks, including but not limited to, the verification of transactions, compilation of Finance related report to HQ in South Korea, and most importantly, ensuring the utmost accuracy of all accounting entries submitted by various stakeholders operating within our financial system.

Moreover, you will act as a vital liaison between our local colleagues in Singapore and the finance team based at our headquarters in South Korea. This position will require you to facilitate efficient communication channels, thereby enhancing collaboration and operational effectiveness. You will play a pivotal role in improving system functionalities which are crucial for timely and accurate daily reporting.

Roles and Responsibilities include but not limited to the followings:

1. Driving the improvement of finance-related systems to ensure they meet the evolving needs of the organization.
2. Enhancing inter-departmental processes and systems to streamline workflows and foster greater efficiency.
3. Oversee the cash flow to maintain the financial health and liquidity of the organization.
4. Bridging communication effectively between the Finance team and the HQ Finance team located in South Korea, ensuring seamless exchange of information and ideas.
5. Executing various ad hoc tasks and projects as they are assigned, demonstrating flexibility and responsiveness to the dynamic needs of the business.

1. Must able to read, speak / write / translate between English and Korean language to communicate and compile Finance related reports to HQ in South Korea
2. At least 2 year’s working experience in Accounting functions in Singapore
3. Degree in Accounting / Business
4. Meticulous and analytical
5. Business acumen & Finance savvy
6. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

Account position

Job Responsibilities:

• Responsible for the preparation and maintenance of full set of accounts
• Ensure compliance with the statutory tax requirements, including preparing necessary tax returns and quarterly tax computations.
• Report to Account Manager

Job Requirements:

• Diploma/ Degree in Accounting with at least 3 years of experience.
• Proficient in accounting software like MYOB/Quickbook/XERO
• Singapore accounting or audit working experience is an advantage

JOB DESCRIPTION
drcom group is seeking an enthusiastic and experienced Account Executiveto join our dynamic team. This role plays a pivotal part in maintaining client satisfaction and uncovering new sales opportunities within our existing client base in the Singapore market. As an Account Executive, you will oversee the seamless execution of projects from briefing to delivery, ensuring high-quality outcomes and building strong client relationships. A background in a digital agency is essential, with a solid understanding of science or healthcare being a significant advantage.
Key Responsibilities
Client/Account Management:

• Build and maintain long-term relationships with key and strategic accounts.
• Understand client requirements and growth strategies to plan and develop tailored project solutions.
• Serve as a trusted consultant, addressing project challenges and providing actionable insights.
• Stay informed about company offerings to effectively present services and solutions to clients.
• Collaborate on sales and marketing initiatives to drive business growth.
• Develop and deliver innovative proposals and strategic sales presentations.
• Provide recommendations for new products, service extensions, or enhancements based on client needs.

Project & Team Coordination:

• Monitor and report on KPIs, including opportunities, invoicing, and transformation rates.
• Manage project budgets and ensure profitability, adhering to growth objectives.
• Coordinate internal cross-functional teams to deliver excellence in project execution.
• Mentor and support junior team members to foster professional development and teamwork.

Job Requirements
General Qualifications:

• Bachelor’s degree in marketing, communications, advertising, media, digital, public relations, or a related field.
• 1-2 years of experience in a similar role within a creative agency or as a brand team in the pharma/healthcare industry.

Required Skills:

• Knowledge of the healthcare, pharmaceutical, or scientific fields, including LMR processes, sales rep workflows, and medical terminology.
• Strong understanding of digital engagement, particularly within the regulatory context of the healthcare industry.
• Excellent client service orientation and the ability to build professional, long-term partnerships.
• Adaptability and advanced problem-solving skills to provide expert recommendations and solutions to clients.
• Exceptional communication and presentation skills, with a proactive approach to client engagement.

Join drcom group and become a key player in driving impactful projects and fostering meaningful client relationships. If you are passionate about delivering excellence and thrive in a collaborative environment, we’d love to hear from you!

Job Description (JD)

Position: Workplace Administrator/Administrative Executive

Location: Singapore

Job Responsibilities:

1. Workplace Maintenance

a. Oversee the overall cleanliness and organization of the office.

b. Liaise with cleaning staff to ensure high standards of hygiene and cleanliness are maintained.

c. Conduct regular checks of office facilities and address maintenance issues promptly.

2. Client Reception

a. Prepare and manage meeting rooms for client visits, including refreshments and necessary materials.

b. Provide professional and friendly reception services to visitors.

3. Storage and Inventory Management

a. Organize and maintain the office storage areas.

b. Track and replenish office supplies to ensure availability for employees.

c. Manage the inventory of stationery, office equipment, and other consumables.

4. Office Equipment Maintenance

a. Monitor and coordinate maintenance of office equipment, including printers, copiers, and other workplace tools.

b. Ensure all equipment is functioning properly and address any malfunctions with service providers.

5. General Administrative Support

a. Assist with other administrative tasks as needed to ensure smooth office operations.

b. Support internal events or activities, ensuring the workplace is ready for all occasions.

Job Requirements:

1. Education and Experience

a. Diploma or equivalent qualification; no prior experience is required, but administrative experience is a plus.

2. Skills

a. Good organizational and time-management skills.

b. Ability to multitask and work independently.

c. Basic understanding of office equipment maintenance is preferred.

3. Personality Traits

a. Friendly, approachable, and willing to assist others.

b. Strong attention to detail and a proactive attitude.

4. Other Requirements

a. Must be a Singapore Citizen or Permanent Resident (PR).

5. Language

a. Proficiency in English; knowledge of Chinese is a plus to coordinate with diverse stakeholders.

6. Availability

a. Must be available to work full-time, based in the office.

Main Responsibilities

- To direct and coordinate overall activities of the Housekeeping Department both Rooms and Public Areas.

- The Executive Housekeeper is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff.

- Delegate to and supervise all staff within the Department and assist them in preparing work schedules/responsibilities.

- Conform to and enforce policies and procedures & rules and regulations as laid down by the Hotel in order to achieve the highest levels of uniformity and guest service.

- Prepare various monthly reports as required by the Director of Operations.

- Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time.

- Prepare the annual capital and operating budgets for the Department in conjunction with the Director of Operations and ensure departmental expenditure is kept within budget.

- Responsible to ensure that all staff under her jurisdiction are at all times immaculately groomed, e.g.: correct and complete uniform, personal hygiene, i.e., hair, make-up etc.

- To train all staff in maintaining service standards.

- Ensure that all stock/linen levels and usage are effectively, and cost efficiently controlled.

Job Requirements

· Min. 3 years as Assistant Executive Housekeeper or 2 years similar capacity in a mid-scale 395 rooms property.

· Hands-on approach to all operational aspects.

· Excellent communication skills and basic computer skills.

· Initiative and Self-motivated.

· Creative and innovative

· Team player

· Strong interest to coach and train

· Positive Attitude

**We regret to inform that only shortlisted candidates would be notified. **

Restaurent cook (Indian Cushine)

• Must be able to cook south and North Indian vegetarian and non-vegetarian foods
• Experience in making Prata, Dosai, Chapatti, Pongal,Vadai,Bonda, Nan and Tandoori.
• Singapore / Malaysia experience in making Goring items.
• Maintain quality of food to compliance with SFA and Manage food wastage cost control within the budget.
• Must be able to handle ordering and maintain store stocks.
• Must have food hygiene course certificate to comply with SFA requirements.
• Ability to work for long hours/ weekends/ Public holidays when necessary.
• At least 3 years of working experience as a cook in Singapore/ Malaysia
• Ability to multi-task, including handling the business operations.
• Able to handle kitchen equipments such as Mixer, Grider & Coffe makers.

• Responsible for Corporate and Travel Agent Room Sales for the hotel.
• A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibitions.
• Implements all sales action plans related to market areas.
• Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
• Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.
• Assess additional training needs based on data gathered and interaction with the sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24-hour response time line to clients.

Roles & Responsibilities

• Responsible for payroll calculation (eg, salaries, leave, commission, and other compensation calculations)
• Prepare HR reports such as movement, headcount, summary, cost centre allocation and payroll breakdown reports
• Perform payroll services according to MOM and company policies
• Well versed in and to keep abreast of the MOM, CPF, IR8A (Income Tax) and IR21 (Tax Clearance)
• Responsible for implementing a new payroll setup (database, payroll & leave administration)
• Keep track of all employees leave records and update them on a monthly basis.
• Responsible for other administrative duties within the payroll team
• Post-Payroll activities, including provision for the bonus, managing month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answering employee payroll inquiries.
• Liaise closely with operations managers, and executives on overtime and allowances payment.
• Perform recruitment and selection of staff

Job Requirements:

• Diploma or equivalent in Human Resources and/or end to end HR payroll processes
• Minimum 2 years of relevant experience in Human Resources or Payroll department within Singapore
• Ability to handle high volume payroll work & adapt to change
• Action-orientated, detail minded and organized
• Solid in payroll procedures, payroll software exposure and Microsoft office.
• Must be good in excel application and sensitive to numbers
• Well-versed in Singapore Employment Law an advantage
• Strong communication skills and inter-personal skills

Job Scope:

•Handle accounts payables, sales order/receivables ,payments…

•Handle full sets of accounts.

•Perform month end closing activities, prepare financial statements and management reports according to statutory requirement and HQ request.

•Prepare GST submission

•Managing finished goods inventory and perform month end stock count.

•Ensure company compiles with legal and regulatory requirement

•Other ad hoc duties as assigned

Requirement

•At least Diploma in Accounting

•At least 2 year of relevant experience

•Well versed in computer skills such as MS Office, Excel, PowerPoint.

•Proficiency in English

•Service-oriented with good interpersonal and communication skills.

Additional Information

Career Level

Junior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

Accounting/Finance, General/Cost Accounting