• Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Managerial experience in Customer Service or equivalent.

Responsibilities:

• Lead a team of Guest Services staff
• Attend to guests’ needs and enquiries.
• Handles checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.

Requirements:

• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays when necessary
• Candidates with servicing experience can apply. Salary will commensurate with experience
• Staff duty meal will be provided

Job Responsibilities:

• Ensure that all guests in the driveway area receive the highest level of professional welcome and farewell from our hotel.
• Receive all guests at the driveway area by opening the taxi/car door and welcoming them.
• Aid in carrying luggage out of the taxi/car and placing them in front of the entrance of the service apartment
• Demonstrates excellent customer service and communication skills
• Respond to guest' inquiries and requests and resolve issues in a timely, friendly and efficient manner
• Take responsibility for any follow-ups required, ensuring guest satisfaction.
• Maintain a safe and secure environment
• Other duties as assigned

Job Requirements:

• No experience needed
• Pleasant personality
• Able to communicate in English
• Team player

Benefits: Duty meals provided. Medical and Dental benefits

Job Description

Duties & Responsibilities:

General repair and maintenance of Electrical, Plumbing, Sanitary systems, Air-conditioning, Ventilation system, Mechanical Equipment and Fire protection system etc

Perform preventive maintenance work & carry out duty on modification and installation of M&E equipment and appliances

Attend to guests’ and tenants complaints

Requirements:

Candidate must possess at least NTC 3 / NITEC in Electrical/ Mechanical Engineering/ Building Services or equivalent

1 year of relevant experience in hospitality preferred

Entry level ITE candidates are welcome to apply as we will offer training

Able to commit to shifts, weekends and public holidays

Benefits: Staff duty meal and uniform are provided.

Responsibilities

• Responsible for the safety and security of Treetops' guests, employees and property;
• Monitor staff reporting on and off duty;
• Conduct audit checks of keys in the Guard House;
• Maintain a 24 hour surveillance of all work areas;
• Maintain a vigil on the closed circuit TV system and inform officers on patrol duties of any unusual happenings;
• Check all packages and passes of employees entering and leaving the building;
• Carry out monthly fire safety inspection;
• Prevent and detect any form of terrorist activity in the premises;
• Prevent and detect any illegal activities such as gambling in the premises;
• Coordinate closely with the local Police and other government agencies;
• To assist Finance Department in the daily cash count and banking services;
• To assist with luggage/porter services when needed

Benefits

• Allowances+AWS+Bonus
• Meals and Uniform provided
• Walking distance from Orchard MRT

Requirements

• Minimum GCE ‘N’ Level
• Candidates with PLRD License & WSQ Basic Security Officer certification are preferred
• Able to perform 3 rotating shifts (9 hours per shift including weekends and public holidays
• Communicate fluently in both spoken & written English
• Able to work independently with minimum supervision

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Responsibilities:

• Oversee and maintain facilities at the centers, collaborating with contractors and vendors in adherence to all regulatory standards.

• Conduct regular inspections and contractor performance evaluations to drive continuous improvement.

• Ensure preventive, corrective, and ad-hoc maintenance is completed to meet required standards.

• Develop and execute processes to enhance operational efficiency and streamline workflows.

• Support the development of emergency scenarios and hospital tabletop exercises.

• Participate in setting up infrastructure and ensuring system readiness for operational activities.

• Manage fault reporting to address issues promptly.

• Ensure clinic infrastructure is adequate, safe, and functional.

• Track and report operational issues to management with timely feedback.

• Coordinate daily operations to ensure prompt, efficient services.

• Perform tasks following standard operating procedures, ensuring smooth and safe clinic operations.

• Monitor and compile statistics on clinical operations, key performance indicators (KPIs), and submit periodic reports.

• Gather and consolidate user requirements for projects, ensuring timely and budget-compliant completion.

• Maintain thorough documentation to support all maintenance activities and project administration.

• Continuously assess and improve operational workflows.

• Perform any other ad-hoc duties as assigned.

Job Requirements:

• Diploma in Engineering.

• Strong logical thinking and problem-solving abilities.

• High attention to detail and meticulousness.

• Proficient in Microsoft Office applications.

• Customer service-oriented.

• Effective communication skills (both phone and email).

• Previous experience in Healthcare/Medical care is an advantage, though not required.

• Independent worker with a proactive approach to operations improvement.

• Hands-on and team-oriented, requiring minimal supervision.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Do you have a passion for networking technology and proficiency in both English and Japanese? Our respected Japanese multinational client is in search of a Sales Executive fluent in Japanese.

This role entails a sales or business development position, emphasizing meeting financial targets, fostering client connections, conducting market analysis, and actively pursuing new business ventures. It necessitates substantial expertise in IT sales and general sales management.

To apply, please send us your latest resume, in Word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.

• Secure recurring revenue streams through upselling reliability services contracts to existing and new customers across all end markets.
• Coordinate with end market sales teams and service teams to achieve country service sales targets.
• Update sales opportunity information accurately and regularly into Rotork sales management system (CE) ensuring accurate reporting and order input forecasting.
• Educate, coach and mentor others to effectively and confidently sell all Service products.
• Work in partnership with end markets sales team to target and access new markets and customers.
• Carry out sales activity with customers including site surveys, sales support, contract negotiation, product presentations and seminars.
• Provide insights into market trends, competition and customers’ needs.
• Be prepared to travel as needed (national and international) to achieve the sales targets and growth opportunities in the country

Responsibilities

Assist in managing advertising and digital channels such as websites, social media and search engines

Conceptualize, develop design concepts, videos and graphics for marketing collaterals according to brand guidelines

Responsible for videos, story board, design and concepts

Enhance visual design brief by gathering information, data through research on competitors and market trends

Support management team in conceptualising and delivering marketing plans and designs

Contribute ideas and execute them to grow business volumes

Ensure design consistency across all marketing collaterals are according to brand guidelines and is error-free

Manage and maintain graphic files and brand assets, including photos and videos

Job Requirements

Able to work independently or as a team

Willing to learn

Experienced in video editing, copy writing and design

Creative and meticulous with an eye for detail

Candidate must possess at least Diploma in Business Studies/Administration/Management, Marketing, Advertising/Media, Art/Design/Creative Multimedia or equivalent

At least 1 Year(s) of working experience in the related field is required for this position.

Proficient in Windows operating system and Adobe Creative Suite (Photoshop, InDesign, Premier Pro), Wordpress, Microsoft Office, SEO/SEM

Ability to multi-task and work under tight deadlines

Ability to create digital content through short videos, GIF’s and equipped with knowledge of HTML/CSS or WordPress content creation

To be based between Ubi - Automobile Megamart and Benoi Place

Do let us know if you have prior experiences with web design or UX/UI design!

How to Apply: Interested applicants may apply here or WhatsApp 85881419

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Job Description

• To assist Programme Manager on programmes

• To manage App; Monthly creations and regular updating of events and programmes feedback on any relevant technicalities for future enhancements

• To prepare reports and invoices for related events

• To provide monthly reports on breakdown of requirements to respective Programme Manager

• To gather Feedbacks from Facilitators, Instructors and Participants to understand each sites needs/requirements

Education: Minimum Diploma required.

Experience: No prior work experience necessary.

Advantage: Candidates with a background in Sports Science are encouraged to apply.

Skills: Proficiency in Microsoft Excel is a must.

Attributes: Outspoken, meticulous, proactive, independent, and a team player.

Availability: Candidates who can start immediately or within a short notice period will have an advantage.

Salary:

Salary will commensurate with experience and educational qualifications.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for an Operations Executive to join our fast growing team. The ideal candidate will be responsible for supporting the daily operational activities, ensuring smooth and efficient operations across various functions, including inventory management, store operations, logistics, and customer service. This role involves coordinating with internal teams and external partners to optimize processes, enhance the customer experience, and achieve organizational goals

You will also be responsible for:

• Operational Support:
  Assist in managing daily operations across retail stores and online channels to ensure consistent and efficient execution.
  Coordinate with store teams to address operational issues, including staffing, inventory, and customer service challenges.
  Monitor and support adherence to company policies and procedures to maintain high operational standards.
• Inventory Management:
  Support inventory control processes, including stock replenishment, transfers, and adjustments.
  Conduct regular inventory audits and reconcile discrepancies to ensure accuracy and availability.
  Collaborate with the supply chain team to forecast inventory needs and manage stock levels effectively.
• Logistics and Distribution:
  Coordinate logistics and transportation activities to ensure timely and accurate delivery of products to stores and customers.
  Manage relationships with logistics providers and monitor their performance to ensure high service quality.
  Assist in optimizing distribution processes and identifying opportunities for cost reduction and efficiency improvements.
• Store Operations:
  Support store operations by assisting with visual merchandising, store layout, and in-store promotions.
  Monitor store performance metrics, including sales, customer foot traffic, and operational efficiency.
  Assist in managing store-level issues and support the implementation of operational improvements.
• Customer Service:
  Assist in addressing customer service issues related to orders, returns, and in-store experiences.
  Collaborate with the customer service team to resolve complaints and enhance customer satisfaction.
  Implement initiatives to improve customer service and operational support.
• Process Improvement:
  Identify and implement process improvements to enhance operational efficiency and effectiveness.
  Support the development and maintenance of standard operating procedures (SOPs) for various operational functions.
  Analyze operational data and metrics to identify trends and areas for improvement.
• Vendor and Supplier Management:
  Support vendor and supplier management activities, including order placement, performance monitoring, and issue resolution.
  Maintain strong relationships with vendors and suppliers to ensure reliable service and product quality.
  Assist in evaluating and selecting suppliers to meet operational and quality standards.
• Reporting and Documentation:
  Prepare and maintain reports on operational performance, including sales, inventory levels, and customer service metrics.
  Document operational processes and procedures to ensure consistency and compliance.
  Assist in preparing reports and presentations for management review.
• Cross-Functional Collaboration:
  Work closely with other departments, including sales, marketing, and finance, to support overall business objectives.
  Participate in cross-functional meetings to provide operational insights and contribute to strategic planning.
  Support special projects and initiatives as required by the operations manager or director.

We would want to speak with you if you are / have –

• Bachelor’s degree in Business Administration, Retail Management, Operations Management, or a related field.
• 1-3 years of experience in operations, retail management, or a related role, preferably within the fashion or retail industry.
• Strong understanding of retail operations, inventory management, and logistics.
• Excellent organizational and problem-solving skills with the ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with retail management software (e.g., POS systems, ERP systems).
• Strong communication and interpersonal skills with the ability to work effectively with cross-functional teams.

It would be great if you have:

• Experience with retail management systems and inventory software.
• Knowledge of visual merchandising and store layout best practices.
• Familiarity with data analysis and reporting tools.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

- To support product merchandising and stock replenishment at various locations.

- set up(early morning) and set down (at night) for counter/atrium activities at some period.

- arrange working schedule for promoter.

- Submit picking list to warehouse.

- Ad-hoc duties as assigned.

Requirements

- Relevant work experience is preferred but not necessary.

- Physically fit to support product merchandising and stock replenishment at the stores.

- Able to start work Immediately / short notice.

Main Responsibilities

- To direct and coordinate overall activities of the Housekeeping Department both Rooms and Public Areas.

- The Executive Housekeeper is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff.

- Delegate to and supervise all staff within the Department and assist them in preparing work schedules/responsibilities.

- Conform to and enforce policies and procedures & rules and regulations as laid down by the Hotel in order to achieve the highest levels of uniformity and guest service.

- Prepare various monthly reports as required by the Director of Operations.

- Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time.

- Prepare the annual capital and operating budgets for the Department in conjunction with the Director of Operations and ensure departmental expenditure is kept within budget.

- Responsible to ensure that all staff under her jurisdiction are at all times immaculately groomed, e.g.: correct and complete uniform, personal hygiene, i.e., hair, make-up etc.

- To train all staff in maintaining service standards.

- Ensure that all stock/linen levels and usage are effectively, and cost efficiently controlled.

Job Requirements

· Min. 3 years as Assistant Executive Housekeeper or 2 years similar capacity in a mid-scale 395 rooms property.

· Hands-on approach to all operational aspects.

· Excellent communication skills and basic computer skills.

· Initiative and Self-motivated.

· Creative and innovative

· Team player

· Strong interest to coach and train

· Positive Attitude

**We regret to inform that only shortlisted candidates would be notified. **

Restaurent cook (Indian Cushine)

• Must be able to cook south and North Indian vegetarian and non-vegetarian foods
• Experience in making Prata, Dosai, Chapatti, Pongal,Vadai,Bonda, Nan and Tandoori.
• Singapore / Malaysia experience in making Goring items.
• Maintain quality of food to compliance with SFA and Manage food wastage cost control within the budget.
• Must be able to handle ordering and maintain store stocks.
• Must have food hygiene course certificate to comply with SFA requirements.
• Ability to work for long hours/ weekends/ Public holidays when necessary.
• At least 3 years of working experience as a cook in Singapore/ Malaysia
• Ability to multi-task, including handling the business operations.
• Able to handle kitchen equipments such as Mixer, Grider & Coffe makers.

Roles & Responsibilities

• Responsible for payroll calculation (eg, salaries, leave, commission, and other compensation calculations)
• Prepare HR reports such as movement, headcount, summary, cost centre allocation and payroll breakdown reports
• Perform payroll services according to MOM and company policies
• Well versed in and to keep abreast of the MOM, CPF, IR8A (Income Tax) and IR21 (Tax Clearance)
• Responsible for implementing a new payroll setup (database, payroll & leave administration)
• Keep track of all employees leave records and update them on a monthly basis.
• Responsible for other administrative duties within the payroll team
• Post-Payroll activities, including provision for the bonus, managing month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answering employee payroll inquiries.
• Liaise closely with operations managers, and executives on overtime and allowances payment.
• Perform recruitment and selection of staff

Job Requirements:

• Diploma or equivalent in Human Resources and/or end to end HR payroll processes
• Minimum 2 years of relevant experience in Human Resources or Payroll department within Singapore
• Ability to handle high volume payroll work & adapt to change
• Action-orientated, detail minded and organized
• Solid in payroll procedures, payroll software exposure and Microsoft office.
• Must be good in excel application and sensitive to numbers
• Well-versed in Singapore Employment Law an advantage
• Strong communication skills and inter-personal skills

Job Scope:

•Handle accounts payables, sales order/receivables ,payments…

•Handle full sets of accounts.

•Perform month end closing activities, prepare financial statements and management reports according to statutory requirement and HQ request.

•Prepare GST submission

•Managing finished goods inventory and perform month end stock count.

•Ensure company compiles with legal and regulatory requirement

•Other ad hoc duties as assigned

Requirement

•At least Diploma in Accounting

•At least 2 year of relevant experience

•Well versed in computer skills such as MS Office, Excel, PowerPoint.

•Proficiency in English

•Service-oriented with good interpersonal and communication skills.

Additional Information

Career Level

Junior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

Accounting/Finance, General/Cost Accounting

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

Exciting Opportunity: Director of Sales

This role presents a dynamic and rewarding opportunity for an experienced Sales leader to drive success in a luxury hotel. We invite you to apply if you have the vision and expertise to elevate our offerings.

About the Role:

Director of Sales

Reporting to the Associate Director of Marketing, the Director of Sales will lead a passionate sales team to achieve and exceed revenue targets across all market segments. Your expertise will help position Four Seasons Hotel Singapore as a leader in luxury hospitality while fostering strong relationships with key clients, partners, and stakeholders. Reporting to the Associate Director of Marketing, this role demands strategic vision, innovative thinking, and exceptional leadership.

Key Responsibilities:

Strategic Leadership

• Develop and implement comprehensive sales strategies to meet revenue and market share targets for corporate, group, MICE, and other key segments.
• Collaborate with the revenue team to establish competitive pricing strategies that maximize profitability and market positioning.
• Conduct in-depth market analysis to anticipate trends, identify opportunities, and stay ahead of competitors.

Driving Revenue Growth

• Oversee and guide the sales team to achieve individual and collective targets, with a focus on high-impact initiatives.
• Identify and secure new business opportunities by exploring emerging markets and fostering long-term client relationships.
• Champion innovative sales approaches to optimize revenue generation across all hotel revenue streams.

Team Development

• Recruit, mentor, and develop a high-performing sales team, fostering a culture of collaboration, creativity, and accountability.
• Provide ongoing coaching and performance evaluations to drive professional growth and enhance team effectiveness.

Relationship Management

• Build and maintain strong relationships with key clients, regional and global sales offices, and travel agents to drive repeat business and referrals.
• Act as a brand ambassador, enhancing the hotel’s reputation and visibility in the local and global markets.

Operational Excellence

• Ensure seamless coordination with all departments, including Rooms and Food & Beverage Divisions, to deliver a cohesive guest experience.
• Lead sales meetings and oversee communication processes to ensure alignment with the hotel’s objectives.
• Prepare and manage the sales budget, aligning with the hotel’s overall financial goals.

What You Bring:

• Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field.
• Minimum 7–10 years of experience in hotel sales, including at least 3 years in a leadership role.
• Proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector.
• Strategic thinker with strong analytical skills and the ability to interpret market trends.
• Knowledge of digital marketing, distribution channels, and revenue management principles.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong organizational and time-management capabilities.
• Ability to motivate and lead a team with a focus on excellence and collaboration.

What We Offer:

• A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence.
• Career growth opportunities.
• A strong, unique culture.
• Best-in-industry training.
• Complimentary stays at Four Seasons properties (subject to availability), with discounted meals.
• Paid holidays/vacation.
• Dental, medical, and life insurance.
• Employee service awards/Birthday Gift.
• Annual employee party/social and sporting events.
• Complimentary meals in a dedicated employee restaurant.
• Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only.

Schedule & Hours:
This position requires one to work from Mondays to Fridays, 8.30 am to 6.00 pm with flexibility in scheduling (i.e. the ability to work on weekends and festive holidays subjecting to work exigencies).

Job Description

• Prepare 'setting up' for meal period.
• Answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Responsible for restaurant’s cleanliness
• Perform Breakfast preparation duties such as preparing cut fruits, cereals, and other duties which related to breakfast preparation.
• Order taking and service patrons, and prepare or serve specialty dishes at tables as required.

REQUIREMENTS:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Trainees completing their internship are welcome to apply
• Has great passion in customer service

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

A sales promoter is a trained professional dedicated to creating awareness of products through demonstrations, distributing samples, making presentations, and creating general public interest. He or she should create a positive brand presence and come up with innovative marketing strategies.

Sales Promoter Responsibilities:

• Constantly building product knowledge and delivering this knowledge in engaging ways.
• Delivering presentations, sample and demonstrations to customers.
• Engaging in meaningful interactions and building good relationships with customers.
• Meeting daily targets and submitting sales reports.

Sales Promoter Requirements:

• Experience in retail recommended.
• Sharp customer service skills.
• Eloquent and comfortable when delivering presentations.
• Ability to work independently.
• Excellent observation skills.

Location: Supermarket (Frozen Food- Non-halal) (Island wide)

Working hours: 2 shift 6 days work

Identify and qualify new prospects

Increase revenue from existing accounts by identifying and developing new business opportunities

Meet organisational retention and growth targets

Create and nurture new customer relationships

Regularly report to management on results and findings in the area.

Strong qualifying skills include:

Organised and systematic in approach Capable of working independently with little supervision

Client-centric perspective, positive outlook in the face of change, and proactive approach to issue solutions

Capable of maintaining professionalism_ and focus under pressure and tight deadlines

Requirement:

Able to work OT including weekends and public holidays.

Excellent customer service skills and able to interact well with clients.

Manage time effectively with minimum supervision.

Excellent communication skills.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

Support customer purchases and returns in the register

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience. (Greeting, Assisting customer)
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register

The Senior Finance Executive supports the finance department in carrying out the responsibilities of the finance department. He/she is involved in work that is specific to accounts receivable, accounts payable, tax filing, data compilation, billing, or other accounting tasks. In some instances, he may work specifically with accruals, fixed assets accounting or the monthly and yearly finalisation of accounts for audit purposes. The Finance Executive may also assist with the preparation of trial balance, basic financial statements and simple consolidated financial statements. He may be called on to participate in ad-hoc finance-related projects and systems testing when necessary.

ROLE RESPONSIBILITIES

· Perform month-end closing activities Maintain accurate financial records and statements

· Record and process all business transactions in the accounting system

· Record transactions and events relating to sales, purchases, receivables, payables and cash

· Record transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs

· Enter accurate data into the accounting system

· Use relevant Infocomm technology systems and tools effectively for data analysis

· Retrieve system reports from the accounting system for management’s use

· Assign account codes to all transactions in the accounting system