With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Director of Sales with Conrad Hotels and Resorts will contribute to Sales plan that maximizes revenue by driving the sale of conference facility space and guest rooms.

What will I be doing?

The Director of Sales is responsible for developing a commercial strategy covering all managed room segments (IBT, IT, GT, CMTG, GOV), including residential and non-residential business to maximize the hotel’s total revenue. This role will drive the planning and execution of the commercial strategy and activity through support from the Revenue Management, Catering Sales, Events Management and Marketing.

As Director of Sales, you will build a marketing plan and associated sales activities to execute with the Sales Team to achieve Sales targets and company goals. The Director of Sales will train, coach, and continuously develop the Sales Team. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Lead a team to identify and maximize all business opportunities that translate into revenue for the hotel, be it for Rooms, Food and Beverage including banquets, and other minor operating departments
• Coach and mentor the team to have the right spirit that would make us a formidable group of customer-focused and enterprising sales force that is second to none
• Handle business forecasting, budget planning and reviews, sales/marketing analysis, revenue management, pricing, positioning, promotions, advertising and overall marketing
• Identify critical areas for constant improvements in product, price and service levels, through sound and time sensitive market intelligence
• Act as a sounding board to the Management for new business opportunities and directly responsible for the hotel's main source of revenue
• Manage and develop relationships with key internal and external stakeholders.

Sales Activities

• Conduct sales call activities to acquire new business and/or solicit business with existing customers. Activities can include sales calls, site inspection, tele-blitz, cold calls, entertainment, FAM trips, trade shows, etc
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence
• Expand new customer acquisitions and manage contacts with existing Guests and key contacts
• Conduct “Bring Back Old Business” and repeat calls to increase demand and overall revenue
• Cross sell other Hilton Worldwide properties wherever possible
• Build the marketing plan for the hotel to include sales targets based on market analysis
• All duties and processes to be carried out in line with Hilton brand standards/guidelines e.g. Centre of Excellence
• Account review to be conducted with the sales team on a quarterly basis to ensure that their performance is in-line with the targets and take any necessary corrective action where required

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Develop and maintain a broad range of product knowledge about the Hotel
• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
• Communicate trends, opportunities and market changes to CD and appropriate parties, as needed
• Identify new business to achieve individual and team revenue goals and targets
• Gain understanding of our target customers and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution
• Willing to commit to firm and unambiguous decisions. Sets up contingencies in case decisions are unsuccessful

Providing Exceptional Customer Service

• Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
• Service our customers in order to grow share of the account
• Execute and supports the company's customer service standards
• Provide excellent customer service consistent with the daily service basics of the company
• Set a positive example for guest relations
• Interact with guests to obtain feedback on product quality and service levels

Administration & Management

• Handle business enquiry and daily correspondence in a timely and professional manner
• Create contracts as required
• Utilize intranet for resources and information
• Utilize Delphi to manage, document and track all managed account activities
• Submit daily/weekly/monthly reports to Commercial Director
• Complete and review monthly reports in a timely manner (owner’s report, MPR, catering occupancy, production report, etc
• Work closely with the Regional Director of Sales and Hilton Worldwide Sales team to drive business into the hotel
• Proficient in using hotel’s front office system management tool to manage and track business
• Proficient in using hotel’s Account Management Tool (Delphi/H360/HIS etc) to manage and track accounts
• Attend and be attentive in all daily briefings, department/team meetings and any other meeting as required
• Attend designated training programs
• Ensure that the team collects the first deposit where required and reviews all contractual terms prior to contracts being sent out
• Reviews proposals to ensure that all necessary information is captured prior to the team sending it out to clients and is correctly booked in Delphi.
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
• Conduct performance reviews at least twice a year (Mid-Year and Year-End) for each team member
• Work closely with the Director of Catering to build a cohesive Business Development team
• Assist the Commercial Director in ensuring that targets and standards are met in the team

What are we looking for?

A Director of Sales serving Hilton hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Knowledge of the hospitality industry, current market trends, and economic factors
• Excellent presentation and creative selling skills to uncover new business. Able to present information logically and confidently verbally and in written form
• Strong negotiation skills to close business with a maximum yield
• Proficient in using Microsoft office tools especially Excel to create documents, reports and presentation
• Ability to read, listen and communicate effectively in both written and spoken English, using correct grammar, spelling and sentence structure
• Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy
• Ability to manage time, resources, and personnel effectively and productively
• Ability to persuade, convince and influence others
• Persuasive and assertive in communication. Able to present arguments logically and face up to and resolve conflicts or criticism
• Maintains staff morale and motivation, pays attentions to the development of skills, pro activity and the taking of responsibility
• Prepared to fit working hours to business needs and to respond personally to work problems at short notice

Personality Characteristics

• Self-motivated and able to work effectively without constant supervision
• A passion for sales and target-based performance
• An outstanding team player
• Innovative in the delivery of Sales initiatives
• Enthusiastic to be part of a winning team
• To have patience and take setbacks positively
• Stays calm, composed and effective under time pressure and when dealing with difficult or confrontational situations.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Key Responsibilities:

1. Strategic Trade Marketing Development:

• Create and implement comprehensive trade marketing strategies that align seamlessly with commercial and marketing team, driving brand engagement and accelerating sales growth.
• Continuously monitor and analyze market trends and consumer insights to refine marketing initiatives, ensuring maximum effectiveness in the field.

2. Budget Oversight and Optimization:

• Strategically manage the trade marketing budget (BTL), ensuring optimal allocation of resources towards high-impact initiatives that yield measurable results.
• Track expenditures and ROI on marketing initiatives, employing data-driven insights to make timely adjustments and enhance overall performance

3. In-Store Execution Mastery:

• Champion trade marketing excellence through precise in-store planning and execution, guaranteeing that our products are prominently displayed and adhere to industry best practices.
• Leverage key performance indicators (KPIs) to assess effectiveness and recalibrate strategies for enhanced results.

4. Enhanced Brand Visibility and Engagement:

• Spearhead the execution of brand channel priorities, strategically positioning our products to boost visibility and engagement at the point of sale.
• Collaborate with the marketing team to design and implement compelling marketing campaigns that elevate brand awareness and stimulate consumer interest in retail environments.

5. Collaborative Joint Business Planning:

• Partner with distributors and key modern off-trade retailers to develop and execute mutually beneficial Joint Business Plans (JBPs) that foster sustained growth.
• Nurture strong relationships with retailers to ensure alignment on merchandising strategies and promotional activities.

6. Field Engagement and Performance Analysis:

• Conduct regular field visits to assess brand visibility, verify compliance with merchandising standards, and uncover areas for improvement.
• Deliver actionable insights and feedback based on field observations, enabling the refinement of strategies and enhancement of overall marketing effectiveness.

Key Roles:

• Planning and support to execute promotional activities targeted at distribution channels
• To create Trade BI Plan for strategic brand
• Set up KPI for core activation and cycle promotion
• Review BTL effectiveness by quarterly
• Providing and deploying sales promotion tools
• Supporting in-store displays and promotional activities

Key Relationships

• Marketing, Commercial, Finance, Key retailers , distributor , A&P vendors.

Years of Experience:

• 2 to 5 years of experience in trade marketing, brand management, or a related field, preferably within the consumer goods industry.
• Experience working with retailers and distributors is highly desirable.

Education Level:

• A Bachelor’s degree in Marketing, Business Administration, or a related field.
• A Master’s degree in Marketing or an MBA would be an advantage but is not mandatory.

Skill Sets:

• Strategic Thinking: Ability to develop and implement comprehensive marketing strategies that align with business goals.
• Analytical Skills: Proficient in analyzing market trends and consumer insights to inform decision-making.
• Budget Management: Experience in managing budgets, tracking expenditures, and calculating ROI on marketing initiatives.
• In-Store Execution: Strong understanding of retail environments and best practices for product placement and visibility.
• Collaboration: Ability to work effectively with cross-functional teams, including marketing, sales, finance, and external partners.
• Communication Skills: Excellent verbal and written communication skills for creating compelling marketing materials and presentations.
• Data-Driven Approach: Familiarity with tools and software for tracking KPIs and analyzing marketing effectiveness.
• Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Field Engagement: Willingness to conduct field visits and engage with retailers to gather insights and improve strategies.

Other Requirements:

• Familiarity with trade marketing tools and software, such as CRM systems and marketing analytics platforms.
• Knowledge of consumer behavior and market dynamics in the relevant industry (e.g., FMCG, retail).
• Ability to build and maintain strong relationships with key stakeholders, including retailers and distributors.
• A proactive and results-oriented mindset, with a focus on achieving measurable outcomes.
• Willingness to travel as needed for field visits and retailer engagement.

About Us:

Centour Travel has been creating meaningful travel experiences for 40 yeras. we specialize in personalized travel planning for families, MICE groups, and leisure travelers.

We are looking for a reliable and organized Back-End Operations Executive to support our team in delivering exceptional travel services.

Key Responsibilities:

1. Itinerary Preparation:

• Working with the sales team to create customized travel itineraries for clients.
• Working with the sales team to develop itineraries for tour packages to sell.

2. Sales Kit Management:

• Compile and organize sales kits with travel packages
• Maintain and upadate the master list of sales kits and itineraries

3. Costing and Administration:

• Consolidate travel costing and ensure accurate records
• Handle booking confirmations, documentation, and general admin tasks

4. Design Support (Bonus):

• Assist with basic design tasks like flyers and itineraries if needed

Requirements:

• Strong organizational and multitasking skills
• Proficiency in Microsoft Office ( Excel, Word, PowerPoint)
• Good communication skills in English, Chinese proficiency is a bonus
• Attention to detail and ability to meet deadlines
• Basic design skills (e.g; Canva, Adobe Creative Suite) are a plus

Preferred Qualifications:

• Experience in travel or administrative roles is an advantage

What We Offer:

• A stable, in-house position with a friendly and supportive team
• Opportunities to grow in the travel industry

How to Apply:

Send your resume and a brief cover letter to [email protected]. If you have design experience, include your portfolio or samples of your work.

The Personal Assistant to the CEO plays a vital role in providing comprehensive administrative and organizational support, ensuring smooth day-to-day operations within the CEO’s office.

Roles & Responsibilities:

• Serve as the primary point of contact for the CEO.
• Manage and organize the CEO’s calendar, scheduling and prioritizing meetings in alignment with business needs.
• Prepare and compile data, materials, and presentations for the CEO.
• Proactively remind the CEO of upcoming events and appointments, ensuring all necessary documents and materials are prepared in advance.
• Coordinate meetings and liaise with employees and external parties on behalf of the CEO.
• Draft and edit correspondence, reports, and other documents on behalf of the CEO.
• Handle expense claims, travel arrangements, and other personal errands for the CEO.
• Coordinate and support company events and meetings, both internally and externally.
• Act as the main point of contact for external vendors and service providers.

Requirements:

• Highly proactive, dependable, and able to anticipate the CEO’s needs with exceptional attention to detail.
• A positive, alert, and can-do attitude.
• Discreet and trustworthy in managing confidential information.
• Tech-savvy, comfortable using social media and various technology platforms.
• Strong strategic mindset, with the ability to build relationships with diverse personalities and leadership styles.
• Entrepreneurial and value-driven, focused on adding value to the role and the organization.
• Excellent written and verbal communication skills
• Strong time management and prioritization skills, balancing the needs of the CEO and the leadership team.
• Organized, meticulous, and results-oriented, with a strong ability to get things done.
• Flexible and available to travel or work outside core business hours when required.

This is an exciting opportunity to work closely with the CEO and play a key role in the smooth functioning of the organization.

The Director acts as the day-to-day liaison between the client and media team, providing leadership, strategic direction and input for media plans. The Director effectively leverages experience, knowledge and skills to drive innovative thinking while balancing client, company, and team needs.

Key Responsibilities:

• Lead and manage the day-to-day strategic integrated media planning activities for assigned account(s).
• Help develop planning objectives and strategies that coincide with client’s marketing direction.
• Establish and grow client relationships by demonstrating an understanding of industry and client business issues
• Achieve the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contract
• Oversee budget allocation process for all media based on client initiatives and direction; accurately project costs and anticipate the financial results of plan revisions Oversee and guide content development
• Cross team collaboration to work with the division leads in Strategy, Programmatic, Content, Analytics & Insights and Ad Ops team.
• Work with teams to evaluate media performance and KPIs to determine the extent to which the original objectives and strategies were met.
• Scope of work management, manage and optimise working process to ensure seamless implementation of projects is essential.
• Run and mentor a mid-size team and promotes a healthy team building and collaboration
• Participate in the recruitment and selection of junior staff
• Establish and maintain effective relationships within and outside the immediate team

Job Requirements:

• Bachelor's degree in Marketing, Advertising, Business, or a related field.
• min. 8-10 years of strong media experience, prior experience in managing large client accounts preferred.
• Ability to develop POVs on various media in the marketplace is essential to this role
• Sound in online and offline strategic planning
• Excellent presenter and strong in client & stakeholders management
• Detailed awareness of media landscape, trends, challenges and competition.
• Good understanding of research tools
• Ability to translate data into well-articulated ideas looking outside the box
• Creative ability to partner and develop innovation and first to market opportunities
• Superior organizational, interpersonal and managerial skills with attention to detail

Responsibilities & Duties:

• Manage full set of accounts
• Management reports, financial statements, GST submissions
• Carry out audit and assurance work of companies in different industries.
• Lead client audit engagements, which include planning executing, directing, and completing financial audits.
• Perform other job related duties as necessary.

Requirements & Qualifications:

• Diploma in Accountancy
• Minimum 2 to 3 years of relevant working experience
• Ability to work well in teams and independently
• Strong organizational skills, attentive to detail with the ability to meet tight reporting deadlines in a multitasking environment.
• Excellent communications and interpersonal skills, ability to work in a highly collaborative work environment.

Interested applicants please send your resume to [email protected]

Short listed candidates will be notified

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR ROLE

We are seeking a highly organized and experienced Account Receivables Finance Executive to join our digital services company based in Singapore. In this role, you will be responsible for overseeing the invoicing process, managing client relationships for time validation, sending invoices, and ensuring the timely collection of payments. You will also play a key role in supporting overall cashflow management processes.

The ideal candidate should have between 3-5 years of experience in billing, accounts receivable, or a related financial role within a service-oriented business. Strong communication skills and the ability to build and maintain professional relationships with clients and internal business stakeholders are essential.

YOUR RESPONSIBILITIES

Singapore Invoicing (Accounts Receivable)

• Prepare and issue accurate invoices to clients on time, ensuring all billing details are correct and in compliance with contractual agreements and group policies.
• Manage the invoicing cycle from the creation of invoices to the resolution of any discrepancies.

Client Relationship Management

• Maintain a professional and cordial working relationship with clients to validate time and billing details.
• Address client queries regarding invoices and payments promptly, ensuring smooth communication and resolution of issues.

Monthly Closing

• Perform the monthly cut-off according to the group's methodology to include the cut-off in the monthly financial reporting
• Reconciliation of production vs invoicing:
• Accrued revenue follow up,
• Deferred revenue follow up,
• work-in-progress follow up on fixed price projects

Collections & Follow-up

• Monitor and track outstanding payments, ensuring clients pay on time while providing reminders and follow-up when necessary.
• Proactively engage with clients to resolve any delays in payment, maintaining a positive relationship throughout the collection process.

Cashflow Management Support

• Contribute to the overall cashflow management process by providing regular updates on receivables and assisting with forecasting.
• Work closely with the finance team to ensure timely and accurate reporting of outstanding invoices.

YOUR PROFILE

• 3-5 years of experience in billing, accounts receivable, or financial management within a service-oriented or digital services company.
• Strong understanding of invoicing procedures, payment follow-up, and stakeholder management.
• Excellent communication and interpersonal skills, with the ability to manage relationships with clients and internal teams effectively.
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Proficiency in accounting software and Microsoft Office Suite; experience with invoicing software is a plus.
• Knowledge of local regulations and practices related to invoicing and accounts receivable in Singapore is an advantage.

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

# Working Hours: Mondays – Fridays, Office Hours

# Working Location: Central Region

# Salary up to $3,500/month

Our client is a legal firm is looking to hire for a Corporate Secretarial Executive.

Job Responsibilities:

• Deliver corporate secretarial services to a portfolio of clients
• Responsible for the preparation of resolutions, and minutes of meetings of directors
• Maintain statutory and corporate records
• Preparation of corporate secretarial documents and filing with the government authorities

Job Requirements:

• Min. Diploma in Corporate Administration or Diploma in Legal Studies is preferred
• 2 to 3 years related working experience with legal firm or established corporate secretarial firms is preferred

Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]g

Enthuumathi Thangavel (Ms.)

Talent Acquisition Consultant

CEI Reg. No: R24120405

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

1. Job description

• Develop, execute, monitor and evaluate the Home educational programmes in accordance with the Home rules and regulations and ensure programmes are kept abreast with the changing times
• Facilitate enhancements to existing programmes with the aim of improving residents’ educational standards.
• Work closely with the Case Management department concerning residents educational matters.
• Responsible for securing admission for all residents in Mendaki Tuition Programmes
• Ensure residents attend tuition regularly, provide physical supervision in tuition class and to keep track of their attendance.
• Render HBL assistance, prepare worksheets and ensure residents complete their school assignments.
• Collate residents result slips and prepare the progress report accordingly to keep track on their academic progression.
• Work closely with the Head of Programmes in programme planning and implementation.
• Undertake programme development and make recommendations for current and or new programme enhancement.
• Responsible in sourcing of venues and refreshments for workshops, programmes and activities
• Prepare academic proposals and grant applications including budget planning.
• Coordinate with various stakeholders to execute programme, manage communications and manage stakeholders’ feedback.
• Engage volunteers or external stakeholders or contacts in supporting the educational programmes and needs of residents (ie; homework support, special needs tutoring)
• Handle volunteer management matters such as recruiting, training, supervising, and evaluating new and existing volunteers in strengthening and developing the programmes in the Home.
• Administer and maintain annual volunteer satisfaction survey.
• Maintain a good relationship with the volunteers through engagements for feedback and assist when necessary.
• Build and establish working relationships with stakeholder, schools, corporate bodies, government agencies, voluntary organizations and existing partners.
• Ensure that all records, accounts, documents, correspondences and notice boards updates are properly maintained and are kept up to date.
• Assist in ensuring the safety, security and wellbeing of the residents under the Home care.
• Carry out any other relevant tasks as required by the Head of Home, Deputy Head of Home and Higher Management.

2. Job Requirements

• Minimum Diploma/Degree qualification
• At least 2 years of relevant working experience
• Pleasant and outgoing personality, strong written & oral communication skills
• Experience working in non profit organisations and managing events preferred
• Passionate about working with children.
• Able to commit to afternoon shift

3. Location / Work schedule

PERTAPIS Children's Home - 993B Kovan Rd, Singapore 545676

5 days work - Able to commit morning or day shift (Rotational)

**Disclaimer: Only shortlisted candidates will be contacted.

The Senior Executive, Data & Digital Projects will undertake data analytics and audience research, optimizing CRM tools such as marketing automation to deepen audience engagement and facilitating data integration, as well as being a key member of the project team for future digital technology initiatives.

RESPONSIBILITIES:

Data Integration and Analytics

• Manage vendors in the data extraction, transformation, and loading (ETL) processes to ensure accurate and consistent data across all marketing systems.
• Help to oversee data hygiene by defining standards, ensuring compliance, and coordinating with external vendors to execute data cleaning and maintenance tasks.
• Generate project-based reports using data analytics skills and qualitative research, to inform planning.
• Organise and interpret information from company sources of data such as ticketing and viewership data to identify relationships and linkages, and assess best technique for analysis.
• Select appropriate data visualisation techniques and develop dashboards to reflect data trends and findings.
• Manage relationship with research agency and oversee audience satisfaction surveys and reports.

Marketing Technology

• Identify opportunities and evaluate risks of integrating digital technology tools, systems and software across work processes and activities.
• Assist with the set-up, maintenance and optimisation of CRM tools for customer journey builder and marketing automation to deepen audience engagement, and facilitate data integration flowing between CRM and other customer-facing channels.

Project Management

• Project-manage future digital technology projects as assigned, including gathering business requirements and approaching vendors for requests for proposals.
• Facilitate coordination and present regular project updates across the company as required.
• Develop strong relationships with internal and external stakeholders.

REQUIREMENTS:

• Passion for classical music.
• A university degree in Marketing, Business, Data Science, Information Systems, Computer Science, or a related discipline.
• Relevant coursework, certifications or experience in digital marketing, analytics, or data management will be preferred.
• Familiarity with CRM tools or marketing automation platforms (e.g. Salesforce Marketing Cloud) is a plus.
• Experience with Excel or other data analysis and visualisation tools.
• Strong analytical and problem-solving skills with attention to detail.
• Exceptional organizational skills, project management skills, good initiative and the ability to work under pressure.
• Resilient individual with positive energy and excellent writing and communication skills.
• Takes a collaborative approach to working with colleagues.
• Able to work flexible hours, including some evenings and weekends when needed.

Responsibilities

• Maintain and provide efficiency in achieving KPI,
• Document and Improve SOP to improve efficiency of business
• Identify digitalisaiton opportunities with CEO and support CEO in digitalising processes to ensure better effectiveness and efficiency of service
• Prepare regular reports, perform audit on operations to assist CEO to close performance gaps
• Develop marketing material to increase leads.
• Pursue leads personally and to work with team members to ensure leads are followed up

Requirements

• Candidates with at least 2 year of experience in a similar role will be preferred
• Excellent communication skills
• Quick-minded, resourceful and capable of learning fast and independently
• Open to flexible working arrangements and weekends
• Comfortable working and communicating with diverse stakeholders such as employers, domestic helpers, government agencies and partners.

Package

· 5 working days

· Permanent Full-time

· Basic Salary: $3,000 to $4,000

Management Trainee (Korean BBQ/ LiveBar / Teochew Cuisine) x 5
Working days & hours: 6days, 10hrs
Location: Clarke quay / Hillcrest Park

Responsibilities:

• Greet and assist customers
• Handle cashiering duties and banking duties
• Provide courteous and efficient food and beverage services to the customers
• Help prepare and clear the tables for restaurant patrons
• Attend and respond to customers’ needs promptly and professionally
• Assist in the serving of the menu-items to restaurant patrons at their seats
• Ensure the smooth operations of the restaurant

Management Trainee (Korean BBQ/ LiveBar / Teochew Cuisine) x 5
Working days & hours: 6days, 10hrs
Location: Clarke quay / Hillcrest Park

Responsibilities:

• Greet and assist customers
• Handle cashiering duties and banking duties
• Provide courteous and efficient food and beverage services to the customers
• Help prepare and clear the tables for restaurant patrons
• Attend and respond to customers’ needs promptly and professionally
• Assist in the serving of the menu-items to restaurant patrons at their seats
• Ensure the smooth operations of the restaurant

EDUVENTS PTE. LTD. specializes in organizing educational and corporate events that inspire, engage, and create lasting connections. We are currently looking for a Database Operations Executive to support the management and optimization of our data systems to enhance operational efficiency.

Job Summary

As a Database Operations Executive, you will be responsible for managing, optimizing, and securing databases that support our marketing and operational initiatives. Your role will involve ensuring the accuracy, integrity, and availability of data for decision-making, reporting, and system functionality.

Key Responsibilities:

• Database Management: Oversee and manage database operations, ensuring optimal performance, reliability, and security.
• Data Integrity: Regularly monitor and maintain the integrity of data, ensuring that it is accurate and up-to-date for reporting and decision-making purposes.
• Database Optimization: Implement strategies for database optimization and tuning to ensure efficient processing and retrieval of information.
• Backup and Recovery: Ensure regular database backups and implement disaster recovery procedures to safeguard data.
• Data Analysis and Reporting: Support data extraction, transformation, and reporting tasks for internal teams, providing insights as needed.
• Collaboration with Teams: Work closely with IT, marketing, and operations teams to meet data needs and ensure database alignment with company goals.
• Troubleshooting: Troubleshoot database-related issues, performing maintenance and resolving problems as they arise.
• Documentation: Maintain accurate documentation of database systems, procedures, and configurations.

Requirements:

• Proven experience as a Database Operations Executive or in a similar role.
• Proficiency in CRM
• Experience with database backup and recovery procedures.
• Analytical mindset and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work independently and handle multiple priorities in a fast-paced environment.

Job Responsibilities:

• Assist in conducting market research and analysis to create marketing initiatives for promoting the training programmes and learning activities to be offered.
• Assist in managing sales, transition and delivery of the Centre’s training programmes and learning activities to be offered.
• Building and maintaining relationships with new and existing clients.
• Develop and organize materials for the promotion of the training programmes and learning activities to be offered.
• Produce marketing collaterals for various marketing channels.
• Managing the database of clients and provide analysis and reports as and when required.
• Maintain accurate records of clients’ contact base and perform effective database analysis.
• Ensuring smooth onboarding process of new clients etc.
• Assist in Finance report for incomes and expenditures incurred in the overseas ventures.
• Assist in organization of events and campaigns.
• Any other duties as assigned by immediate Supervisor and Executive Director.

Job Requirements:

• Bachelor's Degree with 2 years of relevant experience.
• Excellent verbal and written skills in both English and Chinese, with a flair for negotiation, to liaise with Chinese-speaking associates
• Possess good interpersonal and relationship building skills
• Resourceful and attentive to details.
• Relevant experience in Education industry will be an added advantage.
• Competent in Microsoft Office especially Excel and Powerpoint.
• May be required to undertake a few overseas business trips per year.

Job Responsibilities

· Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities

· Acitively generate new business by introducing doctors to the imaging MRI centres, driving referrals and ensure sustained partnerships

· Build relationships with key channel suppliers(insurance companies, GP clinics) to foster long term collaboration and business growth

· Identify and develop B2B and B2C consumer segments to expand the customer base.

· Conduct regular competitive analysis and pricing research to ensure competitiveness

· Develop and execute marketing strategies and campaigns from concept to completion

· Ensure the timely rollout of marketing plans with coordination with different stakeholders

· Build brand awareness through promotional packages and adjust strategies accordingly

· Compile and maintain comprehensive products/services offering lists

Requirements

· At least a diploma in Business or Marketing

· At least 2 years sales experience, preferably in the healthcare or medical industry

· Self motivated with the drive to meet new doctors to the centres

· Result-driven, with proven ability to meet and exceed sales targets

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

✅ Mon - Fri
✅ 8.30am – 6pm
✅ Tai Seng

Responsibilities:

• Prepare and manage shipping documents
• Process bills of lading, invoices and packing list
• Prepare and check certificates of origins, insurance and other documents
• Perform basic administrative duties

Requirements:

• Minimum Nitec or above
• Minimum 1 year of experience in Import/ Exports or relevant field
• Proficient in SAP

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel | Registration Number: R1877109

Workstone Pte Ltd | EA License Number:19C9998

As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadership for desktop support operations. The Team Lead is responsible for ensuring prompt, efficient assistance to customers across a variety of IT topics and issues, while also maintaining high standards of service delivery. Key responsibilities include managing team performance, enhancing operational processes, and ensuring that service desk operations adhere to established standards and best practices

What will you do? 

• Leadership and Team Management: Direct and oversee the Service Desk team, ensuring high levels of technical support and customer service. Lead by example to motivate team members towards achieving individual and team objectives.
• Strategic Oversight: Develop and implement strategies to enhance the efficiency and effectiveness of first call resolution (FCR), including optimizing call and email response times. Evaluate team performance metrics and conduct regular review sessions to identify areas for improvement.
• Incident Management and Escalation: Oversee the process of incident classification, prioritization, and escalation to 2nd level resolver groups. Ensure a streamlined workflow and maintain clear communication channels between all involved parties.
• Quality Assurance and Training: Monitor and evaluate the quality of support provided by the team. Identify training needs and organise sessions to address skill gaps, ensuring the team remains proficient in the latest technologies and service management processes.
• Customer Relationship Management: Maintain a proactive relationship with customers, providing them with regular updates on incident resolutions and gathering feedback to drive continuous improvement.
• Reporting and Documentation: Generate comprehensive reports on team performance, incident trends, and resolution statistics. Ensure all incident documentation is accurate, complete, and adheres to service level agreements (SLAs).
• Crisis Management: Lead the response to critical incidents, ensuring swift action and communication. Coordinate with internal teams and stakeholders to minimize impact and conduct post-incident reviews to prevent future occurrences.

• Job Description
• Work with Finance pertaining to Centre fee collection matters, issue receipts and monthly reports
• Handle enrolments, withdrawals, and update of Student’s database
• Liaise with external agencies on Student Care and Kindergarten matters
• Generate periodic updates and reports on Students’ attendance and Centre fees
• Place and manage orders and inventory supplies
• Handle administrative duties
• Manage transition periods (Students' arrival, dismissal etc.)
• Handle centre hotline phone as and when required
• Any other duties assigned

Job Requirements:

• GCE 'O' Level & above
• Experience in the education or after school care industry will be an added advantage
• Meticulous and able to work independently
• Positive attitude and good communication skills
• Proficient in Microsoft Words and Excel

Location: Sembawang Area

Job Responsibilities:

• Review Commercial Lines business renewals including facultative reinsurance inwards
• Maximise renewal retention
• Provide underwriting support to Business Development Teams
• Day to day servicing including following up on outstanding premium and liaising with intermediaries/clients
• Undertake projects or other duties as assigned by Head of Section (HOS) and/or Head of Department (HOD)
• Ensure that both target and underwriting growth are achieved as set out by HOS and/or HOD
• To be involved and to assist the Business Development Teams in activities organised by them for increase of business opportunities and sales targets
• To provide renewal terms to intermediaries and direct clients within the required deadline
• Underwrite and accept risks within delegated authority as specified in the Underwriting Guidelines, Treaty and
• Acceptance Limits and to obtain approval from HOS and/or HOD if exceeded authority
• To place facultative reinsurance outwards for risks exceeding Treaty capacity and/or for the purpose of minimising and spreading risk exposure
• To secure Special Acceptance approval from Treaty for renewal accounts beyond Income's retention or Treaty's parameter
• To maximise renewal retention for all intermediaries and facultative reinsurance inwards channels through influence and negotiations
• Build and maintain/reinforce close relationship with intermediaries and reinsurers
• To assist Motor underwriters in renewals for Brokers' and Corporate Agents' channels

Qualifications:

• Diploma or Degree and minimum CGI with at least 3 years of underwriting experience preferred
• Reliable and trustworthy person who can deliver when is expected and work within deadlines
• Good communication, teamwork, problem-solving and negotiation skills
• Familiar with MS Office (Excel, PowerPoint, Word)
• Strong customer focus and consistent look to exceed customer expectations
• Performance driven and thrived on challenges

We are a research organisation dedicated to understanding issues facing Singapore companies. Working closely with key stakeholders, and through rigorous research, we aim to provide business insights that can shape government policies and initiatives for the benefit of Singapore’s business community.

Project / Operations Executive (Entry Level)

The role is to support the industry research unit by conducting data collection through multiple methods including online surveys, focus group discussion and secondary research on companies in Singapore.

Key Job Responsibilities

• Manage operational tasks including project set-up, monitoring of fieldwork progress and project timelines to ensure a successful project outcome
• Close collaboration with project team to ensure quality fieldwork execution, including online surveys, focus groups and other research methodologies
• Provide operational support for database management and data collection processes, including creating and/or updating and maintaining research workflows/SOPs as required
• Process and organise firmographics information collected into coherent industry profiles; maintain and update information in an accurate manner for tracking purpose
• Proactively review existing research workflows and process to meet ongoing project requirements

Qualifications, Skills, Attributes

• Diploma in Business, Statistics, Social Sciences or other related fields
• Proficient in the use of MS Excel
• Keen interest in market research, project management and/or operational responsibilities
• Proactive and resourceful
• Meticulous and detail-oriented
• Good communication skills
• Able to work in a dynamic environment, learn quickly and adapt to new circumstances
• Knowledge in Python, SPSS, Azure and SQL will be an advantage

To apply for this role of ask for further details, please email [email protected]

We regret that only shortlisted candidates will be notified.

Responsibilities

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date

Requirements

• Proven experience as a Digital Marketing Executive or in a similar role
• Minimum 2 years of experience in digital marketing
• Excellent understanding of digital marketing concepts and best practices
• Hands-on experience with B2C social media platforms, Google AdWords, email campaigns, and SEO/SEM strategies
• Proficient in web analytics tools (e.g., Google Analytics, NetInsight, WebTrends, etc.)
• Strong skills and experience in creative content writing
• Analytical mindset with critical thinking abilities
• Excellent communication and interpersonal skills
• BSc/BA in Marketing or a relevant field

Job Role

• Collaborate with business leaders to implement HR strategies that meet department goals.
• Manage all aspects of the employee lifecycle including recruitment, onboarding, contracts, performance management and offboarding.
• Ensure compliance with local labour laws and handle work pass applications and renewals.
• Advise employees on HR policies and procedures and employment related matters.
• Resolve employee relations issues and grievances professionally.
• Promote employee retention and cultivate a positive workplace culture.
• Support annual performance appraisals and contribute to HR projects and process improvements.
• Handle payroll processing, CPF submissions and statutory filings with accuracy and timeliness.

Requirements

• Diploma or Degree in Human Resource Management (HRM) or related field
• 3 to 5 years of experience in full spectrum HR functions
• Strong knowledge of Singapore Employment Laws
• Excellent communication, interpersonal, and organizational skills
• Proactive, detail-oriented and able to work independently and in a team
• Analytical mindset and experience with HRMS software (e.g. EPE, Access or Info-Tech)

Key Responsibilities:

• Manage and maintain broker accounts, ensuring timely reconciliation of payments and statements.
• Handle queries from brokers regarding invoices, payment discrepancies, and account status.
• Monitor and follow up on outstanding debts to ensure payments are received within agreed credit terms.
• Investigate and resolve overdue accounts by working with brokers and internal teams.
• Prepare regular reports on outstanding payments, aged debt, and broker account performance.
• Analyze payment trends and identify potential risks related to credit control.
• Ensure all activities comply with company policies and financial regulations.
• Maintain accurate records of transactions, correspondence, and reconciliations.
• Work closely with finance, sales, and underwriting teams to address issues related to broker accounts.
• Provide input on improving credit control processes and policies.

Requirements:

• Diploma/Degree in Finance, Accounting, Business Administration, or a related field.
• Proven experience in credit control, account management, or a related role, preferably within the insurance or financial services industry.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to build relationships with brokers and internal teams.
• Proficiency in accounting software and Microsoft Excel.
• Attention to detail and ability to work under tight deadlines.
• Knowledge of the insurance industry and broker operations.
• Familiarity with regulatory requirements related to financial transactions.
• Experience in managing multiple accounts and high-volume transactions.