Job Description: Sales Support Executive - System Furniture Industry (Fresh Graduates)
Position Title: Sales Support Executive
Industry: System Furniture
Location: Bukit Merah, Singapore
Reports To: Director – Sales
Employment Type: Full-Time
Job Summary: The Sales Support Executive is responsible for providing comprehensive support to the sales team, ensuring efficient sales operations and enhancing customer satisfaction. This role is ideal for fresh graduates eager to embark on a career in sales within the dynamic system furniture industry. The Sales Support Executive will assist in various sales activities, including order processing, customer communication, and sales documentation.
Key Responsibilities:
- Sales Administration:
- Assist the sales team with daily sales operations.
- Prepare sales reports, presentations, and other documentation.
- Maintain and update customer records and sales databases.
- Order Processing:
- Handle order entry, tracking, and fulfillment.
- Coordinate with logistics providers to ensure timely delivery of products.
- Resolve any order-related issues promptly and efficiently.
- Customer Communication:
- Respond to customer inquiries via phone, email, or in-person.
- Provide information about products, services, and order status.
- Address and resolve customer complaints in a professional manner.
- Sales Coordination:
- Coordinate sales activities with other departments, such as operations and logistics.
- Support the sales team during client meetings and presentations.
- Assist in the preparation of sales proposals and contracts.
- Inventory Management:
- Assist in monitoring and managing inventory levels.
- Coordinate with suppliers for timely procurement of materials.
- Conduct regular inventory audits and address discrepancies.
- Sales Documentation:
- Prepare and maintain sales-related documents and reports.
- Ensure accurate and timely documentation of all sales activities.
- Analyze sales data and generate reports to support decision-making.
Qualifications:
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Fresh graduates are encouraged to apply.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Basic knowledge of sales processes and customer relationship management.
- Ability to work effectively both independently and as part of a team.
Skills and Competencies:
- Attention to Detail: Ensure accuracy in all tasks and documentation.
- Problem-Solving: Identify and resolve issues efficiently.
- Time Management: Prioritize tasks and manage time effectively.
- Adaptability: Adjust to changing priorities and work environments.
- Customer Focus: Strive to exceed customer expectations and enhance customer satisfaction.
- Analytical Thinking: Analyze sales data to improve sales efficiency.
Career Path: This position offers opportunities for career advancement within the company. Successful Sales Support Executives may progress to roles such as Sales Manager, Account Manager, or other senior sales positions.
Company Overview:
Introduction:Technigroup is a leading company in the system furniture industry, renowned for its innovative solutions and high-quality products. With over 40 years of experience, we have established a strong presence in the market, serving clients across various sectors, including businesses, educational institutions, and other organizations. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in creating functional and aesthetically pleasing work environments.
Mission Statement: At Technigroup, our mission is to revolutionize workspaces by providing exceptional system furniture solutions that enhance productivity, creativity, and well-being. We strive to deliver superior quality products and services through continuous innovation, sustainable practices, and a customer-centric approach. Our goal is to be the preferred choice for businesses seeking to create inspiring and efficient work environments.
Vision Statement: Our vision is to be a global leader in the system furniture industry, recognized for our commitment to excellence, innovation, and sustainability. We aim to transform workplaces around the world by offering cutting-edge furniture solutions that meet the evolving needs of our clients. Through our dedication to quality and customer satisfaction, we envision a future where every workspace is a catalyst for success and growth.
Global Presence: Technigroup has a robust presence across multiple regions, with offices and manufacturing facilities strategically located to serve our diverse client base. Our extensive distribution network ensures timely delivery and exceptional service, making us a reliable partner for clients worldwide.
Years in Business: With over 40 years in the business, Technigroup has garnered a wealth of experience and expertise, continually evolving to meet the changing demands of the industry. Our longevity is a testament to our resilience, innovation, and unwavering commitment to quality.
Application Process: Interested candidates are invited to submit their resumes and cover letters to [email protected]. Please include "Sales Support Executive Application with your name in the subject line.
