Leading Retail Group with investment footprints across Asia Pacific, seeks dynamic individuals for the position of Customer Service Executive!

Responsibilities:

• Assist in handling of general customers’ enquiries and feedback as well as to support Facebook enquiries.
• Monthly submission and presentation of Monthly Customer Service / Loss Prevention Report.
• Assist in running of Customer Service Committee.
• Support company events, closed door events, or Warehouse Sales.

Requirements

• Minimum GCE 'O' Levels or ITE
• Preferably with 2 to 3 years of customer service experience
• Possess strong customer service mindset and communications skills
• Good in written communications.
• Proficient in all Microsoft Office applications.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Senior Executive Officer / Assistant Manager (Policy and Plans) will provide comprehensive planning and administrative support to the CEO, Board, and the organization.

This role is well suited for a university graduate in their first or second job role. You will be responsible for the seamless functioning of the CEO and Board’s office while supporting the development, implementation, and operational evaluation of policies, plans, and processes aimed at enhancing organizational effectiveness.

Key Responsibilities:

Administration & Governance Support:

• Provide high-level administrative support to the CEO and Board, including managing meetings, preparing agendas, and taking minutes.
• Facilitate communication between the CEO, Board, and various departments to ensure the efficient flow of information.
• Ensure proper documentation and compliance with governance frameworks and regulations, supporting the governance committee by preparing agendas and implementing governance directives.
• Handle confidential correspondence, emails, and phone calls on behalf of the CEO and Board.

Policy & Planning Support:

• Assist in the development and review of policies and plans that align with the organization’s strategic goals.
• Conduct research and analysis to inform the policy development process and ensure compliance with relevant regulations.
• Support stakeholder engagement and consultation processes to gather input and build consensus around new policies and plans.

Workplan & Project Management:

• Support the development and implementation of the secretariat's workplan, ensuring tasks are prioritized, deadlines are met, and resources are allocated efficiently.
• Coordinate innovation projects, knowledge strategy development, and performance metrics to improve organizational outcomes.

Knowledge & Innovation Management:

• Assist in developing knowledge management strategies, including capturing, storing, and sharing best practices across the organization.
• Facilitate knowledge-sharing forums and training sessions to foster a collaborative environment.
• Support the implementation of technology systems and innovation initiatives that enhance organizational performance.

Reporting & Performance Metrics:

• Assist in preparing reports, including performance dashboards and key metrics for the CEO, Board, and other key stakeholders.
• Contribute to developing and managing Objectives and Key Results (OKRs) to measure organizational performance.

Stakeholder & Relationship Management:

• Build and maintain relationships with internal teams, external stakeholders, and volunteers to ensure smooth collaboration.
• Facilitate communication to ensure that requests and queries are handled promptly and effectively.

Qualifications and Experience:

• Bachelor's degree in any discipline from a reputable university.
• Excellent Written and Presentation Skills.
• Critical thinker who can work independently and collaboratively
• Adaptable, with strong problem-solving skills and attention to detail.
• Able to handle sensitive and confidential information with discretion.
• Experience in administration, project management, policy development, strategic planning, will be an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and relevant office software.
• Proficiency in Tamil to engage with foreign staff.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth, development, and exposure to diverse projects.
• A chance to work closely with the CEO and Board to influence strategic decision-making.
• An inclusive and collaborative work culture with room for personal and professional development.
• Opportunity to make a meaningful impact on the organization and the community.

Job Responsibilities

• File and organize documents
• Order office supplies
• Help with basic data entry and paperwork

Requirement:

• Min Diploma in any course

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Respond to emails from participants on post-enrolment enquiries, including payments, new intakes, LMS access, certificates, and course details.
• Handle the transfer or withdrawal of participants in the system and keep all relevant stakeholders updated.
• Use RapidSMS to inform participants of any last-minute course updates swiftly.
• Contribute to the continuous enhancement of our course administration processes.
• Assist with the running of Academy courses, with flexible compensation for any after-hours work, typically 2 to 4 times a year.

• Degree with at least 2 years of relevant work experience.
• Excellent written and verbal communication abilities.
• Strong organizational and time-management skills with a high attention to detail.
• A proactive, customer-service oriented mindset.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Experience with Microsoft PowerBI for generating data dashboards is a plus.
• Experience in using Zendesk will be advantageous.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Senior Licensing Executive

Salary Range: $3,600 - $4,000

Working Days: Monday to Friday, 9.30am to 6.00pm

Location: Nearby Bras Basah MRT (Odeon Towers)

Job Description:

• To acquire IP (intellectual property) rights from external companies to collaborate with our trading card games.
• Ensure that license acquisition is in line with the development and production of our trading card games.
• Source and identify new business opportunities from companies whose IP will fit into our games.
• Negotiate and execute new/renewable license agreements to comply with contractual requirements for product titles and maximize revenue opportunities.
• Negotiate royalty and minimum guarantees with companies for their IP.
• Create and manage licensing business documents, process and records, including, but not limited to, licensing agreements / contracts administration, rights management, product release calendars, tracking of payment and royalties, facilitating of additional copyright licenses as necessary.

Job Requirements:

• At least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 years of work experience in a relevant field.
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Admin/Marketing Operations Executive

Working days: 5 days (Mon - Fri)

Working hours: 10am - 6pm

Location: 201 Henderson Road (S159545) (Tiong Bahru)

Salary: $2000 - $2400

Job Responsibilities

• Manage communication between Sales & Marketing team to ensure all are aligned with product delivery strategy.
• Build rapport with both internal and external stakeholders to ensure projects are delivered on time.
• Conduct internal and market analysis to identify key areas of growth for new products.
• Help build and improve resilient internal processes that will allow the business to scale quickly.
• Issuing invoices and airway bills to customers and counterparts.
• Assist in some packing and labelling for products delivery
• Reply to customer inquiries via email and on social media platforms.

Requirements

• Must have knowledge of appropriate software including Ms word, excel, power point, google etc.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.

Primary Responsibilities

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the hotel surrounding areas

• Assist guests with check-in and check out

• Confirms mode of payment; performs pre-authorization on credit card or collects required deposit for cash

payment

• Manage and assist guests with any enquiry that may arise

• Process all guests check out by confirming invoice balance, payment mode and feedback on stay

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

JOB SUMMARY:

The Membership & Co-working Space Executive is responsible for supporting the Membership team with Membership sales, administrative duties and management of our co-working space, Bardo.

RESPONSIBILITIES:

Membership:

• Support Membership team with all member admin including updating databases and our CRM platform, Peoplevine and lightspeed.
• Giving tours to prospective members & bardo tenants. .
• Work with membership and finance team for additional member related matters such as renewals, disputes, suspensions, terminations and finance related matters
• Support Membership team with loyalty/ surprise & delight related initiatives such as care packages, birthday cards, top spender rewards.
• Support Membership & Partnerships Director with member analysis, reports and surveys
• Manage highly sensitive membership data
• Support Membership Team with community groups and events where necessary.
• Ensuring reception area is well-stocked with up-to-date profile forms and other membership/Bardo marketing collateral
• Maintaining the membership card printer

Bardo:

• Respond to Bardo enquiries, give tours of Bardo, onboard new members, manage Bardo member terminations
• Work with finance team for Bardo member monthly finance and ad-hoc requests / queries
• Create and plan a Bardo community programme
• Business development, especially for Bardo – including basic business analytics
• Manage Bardo tenants ensuring they are happy and content with the environment and service
• Manage communications with Bardo tenants, working closely with Marketing & Communications Team when required
• Generate Bardo reports for management team
• Ensuring daily cleanliness and maintenance of Bardo
• Performing add-on services for Bardo tenants (local and international couriers, scanning of letters for virtual office tenants)

REQUIREMENTS:

• A minimum of 2 years work experience in a sales & customer service focussed role
• Excellent communication skills
• Strong interpersonal skills and a ‘can do’ attitude
• Strong team player
• Must be able to prioritise and multi-task
• Strong proficiency in organization, problem solving and communication
• Flexible to work occasional evenings and weekends

Your Perks:

• Employee discount on F&B at the club
• Daily staff meals
• Late night transportation
• $100 Transport allowance every month
• Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
• Discretionary Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation, Dental)
• Annual monetary flexible benefits, and more!

Retail Sales Associate (Part Time)

We are looking for energetic and customer-oriented Part-Time Retail Associates to join our team in Singapore. In this role, you will provide outstanding customer service, promote our products, and contribute to sales efforts in both our Retail Store and Departmental Store settings. Multiple positions are available with immediate start dates for suitable candidates. Basic office skills and experience with retail systems are required.

Job Responsibilities :

• Provide friendly and professional customer service.
• Engage customers, understand their needs, and offer recommendations.
• Process transactions accurately using retail POS systems, including handling cash, credit cards, and other payment methods.
• Maintain a clean and organized store environment.
• Collaborate with the team to achieve sales targets.
• Stay updated on product knowledge and sales techniques.
• Handle customer inquiries and resolve any issues promptly.
• Participate in promotional events and marketing initiatives.
• Monitor inventory levels and replenish stock as needed
• Commitment to team roster and positive attendance record
• May be considered a senior role for candidates with more experience

Requirements :

• Some prior experience in retail or sales would be beneficial.
• Strong communication and interpersonal skills.
• Enthusiastic and customer-oriented attitude.
• Basic computer skills and retail system proficiency, including familiarity with retail POS systems.
• Ability to handle payment transactions accurately.
• Flexible availability for weekdays, weekends, and holidays.
• Fluent in English and Mandarin; additional languages a plus.
• Legally eligible to work in Singapore

Job Description

Responsibilities:

1. Actively promote and demonstrate mobile phones, tablets, wearables, and related accessories to customers.

2. Deliver an exceptional retail experience by providing premium customer service and support.

3. Consistently achieve or exceed monthly sales targets.

4. Gather and act on customer feedback, suggest products, and identify new business opportunities.

5. Plan, organize, and participate in events such as roadshows and in-store promotions.

6. Enhance in-store displays through effective categorization, merchandising, and showcasing product features.

7. Ensure marketing materials, promotional items, store displays, point-of-sale setups, and signage are always up to date and presentable.

8. Manage inventory efficiently, including conducting regular stock checks and ensuring sufficient stock levels.

9. Stay informed about the latest industry trends, product launches, and competitor activities.

10. Provide product training and recommendations to team members or retail partners when necessary.

11. Handle other duties as assigned by the supervisor or management team.

Requirements:

1. At least 1 year of experience in retail, preferably in the mobile phone or electronics industry.

2. Sales-driven, proactive, and able to thrive in a fast-paced environment.

3. Strong customer service skills with a friendly and approachable demeanor.

4. Excellent communication and interpersonal skills to engage with diverse customers.

5. Comfortable working both independently and as part of a team.

6. Flexible with work schedules, including weekends, public holidays, and shifts at different locations.

7. Well-organized and detail-oriented, with a strong ability to manage time effectively.

8. Tech-savvy with a good understanding of mobile phones and related accessories is a plus.

On behalf of one of its clients in the aerospace industry, the French Chamber of Commerce is looking for a South East Asia Sales Director

Our client is looking for a South East Asia Sales Director to develop and ensure a good business relationship with Airlines/MRO customers in this region, with the combined objectives of a good commercial execution of current contracts, the settlement of commercial topics and the development of aftersales revenues according to the commercial strategy and objectives including among other things the sale of Services contracts.

To do this:

- Defines and understands customer needs and transcribes them internally

- Is the company’s interface with the customer on commercial matters in connection with the execution of sales/services or contract negotiations

- Is responsible of the leadtime of company’s answers to changes/claims and other commercial requests raised by customers

- Define budget for the region

- Engage customer on commercial talks

- Ensures that all product deliveries and/or performed services are invoiced

- Establishes the services sales prices when escalation is applied

- Is a major player in the collection of invoices issued

In general, this position is a key interface between the local teams and the various company departments in France involved in the construction, negotiation and finalization of offers and contracts. As a real driver, you know how to mobilize around a project.

This position with a high business development at stakes involves frequent travel in the South East Asia region.

Requirements

• Bachelor’s degree with more than 5-10 years of experience.
• Strong interpersonal skills and experience in the South East Asia region
• Very good communicator, you are very familiar with customer relationship and especially the world of airlines.
• A technical background and rapid adaptation to the product is expected as well as a demonstrated experience in the sale of Services.
• Team player and leader you already have a first experience in a multi-cultural environment.
• Persuasiveness and negotiation will be real assets for this position.

Responsibilities:

• Handling urgent queries via calls, emails, and messages and update them delivery schedule.
• Prepare quotation and check orders.
• Take instruction from customer and liaise with production team to ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. (Quantity and quality check for Reprographic Services)
• Assist finance for Reprographics billing/payment and collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Direct Sales, entertain walk in client and assist on the quotation/paperwork for services.
• Liaise with vendor/supplier/client.
• Drive company vehicle to provide safe and timely delivery and collection of goods.
• Ensure maintenance of company vehicle cleanliness and courteous manner.
• Participate in Production- related tasks; and
• Any other ad-hoc tasks assigned by your Manager and/or the Board of Directors.

Requirements:

• Minimum Diploma.
• Proficient in use of Excel, Word and Outlook.
• Good administrative, organisational and communication skills.
• Must Possess Class 3 Singapore Driving License.

Job Summary:

• Company: UK base MNC manufacturing
• Location: West
• Time: 8am - *5pm
• Days: 5days (Mon to Fri)
• Benefits: 1) Company transport provided from Yew Tee, CCK, Lakeside, Chinese Garden, Boon Lay & Pioneer. 2) Medical Coverage - dental, GP, surgical, term life, accidents etc. 3) Max 21 Days AL

Job Description:

• Develop and grow accounts, generate new business opportunities.
• Establish good rapport with current and potential customers.
• Respond to customer inquiries, negotiate prices, and win orders to meet sales targets
• Gather and provide timely market feedback, competitor activities, customer trends and information for management/marketing
• To receive and process sale orders
• To ensure accuracy of sales orders created, maintaining sales records and compiling monthly sales reports
• To ensure company maximizes both margin and market share Duties and Responsibilities
• Manage Outdoor & Indoor Sales
• Communicate with customers on enquires, quotations and all sales support related matters through to completion
• Perform Order Processing duties
• Co-ordinate with various departments to ensure delivery commitments to customers are fulfilled
• Assist in inventory control
• All other ad-hoc tasks assigned
• Customer visits and establish good business relationship
• To organize and plan the workload to ensure all delivery objectives are achieved in the most economic and efficient way whilst quality
• To maintain and encourage high morale and initiative through positive team working and effective communication Competencies
• Excellent Salesmanship
• Good Analytical and Problem-Solving skills
• Sales-orientated with strong customer focus instinct
• Independent and self-motivated with a strong sense of responsibility
• Effective good interpersonal, communications and negotiation skills
• Ability to understand specifications that the clients are requiring
• Attentive to details
• Ability to understand products and systems
• Knowledge of current market
• Ability to work under pressure
• Professionalism Accountabilities and Performance Measures
• Develop and grow business to meet sales targets
• Ensure customer satisfaction
• Ensure quotations are in accordance customer requirements
• Obtain profitable business to achieve sales targets
• Ensure customer receives exactly what is required as their order
• Development of strong customer relationships
• New customers recruit

Job Requirements:

• minimum 5yrs experience of working in a sales environment - of any steel profile, preferable alloy steel and nickel alloys.
• Possess class 3 driving license and ownership of transportation is a plus

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Roles & Responsibilities

• Promote luxury goods, jewellery and diamonds
• Attend to walk-in customers and ensure service delivery standards
• Offer advice and guidance on product selections
• Maintain outstanding store condition and visual merchandising standard

Benefits

• Attractive commissions plus incentives and fixed allowances
• Bonus
• 4/5 working days per week
• Fresh candidates with passion in retail industry

Working location: Islandwide

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Managing and ensuring the smooth running of day-to-day Logistics, arranging Invoices, AR, and CN.

This role offers the opportunity to engage in various aspects of our operations, including importing, logistics arrangement, inventory management, and purchasing matters.

• Work with internal departments, customers, and external freight forwarders to ensure smooth stock delivery.
• Assist in Sales Team on preparation reports or any support.
• Will support the Sales team when they are away from the office.
• Inventory check of stock between company system and warehouse.
• To assist with any other ad hoc tasks assigned by the Management and Sales department.
• May explore in this areas such as preparation and arranged for all required commercial documents such as Commercial invoices, Export licenses, Customs declarations, packing lists, (Shipping documents, etc to ensure a smooth shipment)

Key Requirements:

• Minimum a Diploma with at least 1 year of logistics & sales administrative experience
• Strong interpersonal skills with the ability to build a good rapport with all levels of staff.
• Results and service-oriented individual who possess initiative and excellent communication skills.
• Proactive team player with the ability to work independently on challenging projects and timelines.
• Meticulous, efficient, enthusiastic, and resourceful with a “can-do” attitude
• Able to during odd hours/ weekends /PH

Responsibilities:

• Drive sales through outbound calls, offering alternative products for parts and addressing client needs.
• Act as the primary liaison between clients, sales channels, and internal teams to ensure seamless communication and service delivery.
• Build strong client relationships, profile target accounts, and gather market insights to identify growth opportunities.
• Negotiate contract terms, oversee project execution, and ensure alignment with client objectives.
• Conduct market research, manage partnerships, and implement processes to support business development.
• Inform the product, management, and technical team on various requirements within the range of product/system including and not restricted to competitor activity, market demands, and requirement and any potential installation changes as issued by end users.
• Gather and communicate market trend and strategies in the territory.
• Liaise with sales personnel and businesses in other regions as and when required.

Requirements:

• Bachelor's degree preferably engineering; with specialization in Sales and Marketing or equivalent experience within a similar role.
• Minimum of 5 years of experience in sales management within the electrical industry, with a focus on Electrical Wiring Devices preferred.
• Familiarity with the Asian market dynamics and customer preferences in the electrical sector.
• Experience in Structured Cabling sales is advantageous.
• Preference for LEW certification.

Our Client:

Award winning BCA registered aircon company

Monday - Saturday 8am-5pm

Location: Jurong East

Job scope

Handle customer inquiries, prepare sales quotation arrange job schedule with ,handle customer complaint, issue invoice.

Any other ad hoc tasks given.

Requirements:

O level

2 years of experience in a customer service or sales role

Bilingual and able to speaks at least 1 dialect.

Work location :Jurong East

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified

• Location: Islandwide
• Able to commit for shift duties
• Full time position
• 5/6 days work week
• Training provided
• Working hours: 3pm - 9.30pm