• Contract

• Changi Business Park / Ubi

• Mon to Fri 9am to 6pm

• Up to $3,500 + comm

Responsibilities:

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database
• Note: Relevant training will be provided

Contractual Period:

• 1 year contract renewable (conversion to perm depends on performance)

Location:

• Changi Business Park / Ubi

Working Hours:

• Monday to Friday: 9am — 6pm

Salary:

• Up to $3500 (Depends on experience and qualification)
• Commission

Requirements:

• Minimum GCE ‘O’ level/SPM equivalent
• Prior experience working in telemarketing or sales function and/or the financial services sector prferred
• Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
• Proficient in English to liaise with English-speaking clients
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, Shenton House,

#19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

[Job ID: 624921]

Responsibilities:

• Manage sales/purchase order and issuance of contract by using in house system to ensure accuracy
• Handle risk management of market movement, customer credit monitoring & application, contracts and inventories
• Develop strong business building relationship with existing accounts and expand new sales/purchase accounts in both local & overseas markets
• Liaise with suppliers and customers to plan and manage logistics processes including freight forwarding, insurance and etc. according to the contractual requirement.
• Management of budget and accounting issues within the department and provide guidance to sales coordinators in daily administrative duties
• Any other duties assigned from time to time

Requirements:

• 1 to 3 years of experience in regional or international sales experience (import/export sales)
• Able to travel for business purposes to countries such as SEA, India, China and Africa etc.
• Proficiency in Microsoft Office

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Are you a digital marketing dynamo with a knack for creating buzz?

We're on the hunt for a Digital Marketing & Engagement Executive to join our eco-friendly premium Beddings & Mattresses startup!

You'll be the driving force behind our online marketing efforts, creating stunning visuals, crafting captivating social media posts, and engaging with our amazing customers.

What you'll do:

- Be a social media superstar: Manage our social media channels and keep our followers hooked with engaging content.

- Design wizardry: Create eye-catching visuals using tools like Adobe Illustrator, Photoshop, and Canva.

- E-commerce expert: Optimize our online store and ensure a seamless shopping experience.

- Customer champion: Provide top-notch customer service, both online and in-store.

- Marketing maestro: Assist in developing and executing killer marketing campaigns.

- Data detective: Track our marketing performance and uncover valuable insights.

What you'll need:

- A degree or diploma in Marketing, Digital Marketing, or a related field.

- A passion for all things digital, especially social media and e-commerce.

- Design skills to create stunning visuals.

- Excellent communication and organizational skills.

- A love for eco-friendly products and a desire to make a difference.

What we offer:

- Competitive pay: Earn a great salary with performance-based bonuses.

- Growth opportunities: Join a growing startup and watch your career soar.

- Hands-on experience: Learn the ins and outs of digital marketing and customer engagement.

- A fun and supportive team: Work with a talented and passionate team.

Ready to join the fun? Apply now and let's create something amazing together!

• Central
• 8 months
• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Description

We are looking for a self-motivated Finance and HR Executive. You have the chance to be one of our core team to implement systems and procedures to corporatise our business.

Our business includes a retail segment with 2 retail chains selling fast moving consumer goods and religious products, a property rental segment and a direct selling segment.

Responsibilities:

Accounting, General Admin Functions

• Responsible for the full set accounts and day-to-day accounting.
• Perform bookkeeping general ledger, AP, cash management, and bank reconciliation
• Ensure all accounting records are kept up-to-date and maintained promptly and accurately
• Handle all regulatory submissions including GST returns
• Process payments to suppliers
• Liaise with the external auditor and tax agents
• Report to the Directors and handle ad-hoc assignments.

HR Functions

• Responsible for full spectrum of HR function
• Responsible in payroll process, claims expenses, and other related matters
• Manage recruitment cycle including sourcing, arrange for interview, and salary proposal
• Process Work pass application, renewable and cancellation
• Coordinate with insurance agents with regards to cancellation, renewal, new coverage of insurances

Requirements:

• ACCA/Diploma in Accounting or equivalent with 2 years of relevant work experience
• Possess knowledge in GST, Local Tax Regulations, and Singapore Financial Reporting Standards (FRS)
• Self -motivated. well organized, meticulous, and able to multi-task
• Ability to converse and liaise with external vendors and suppliers

Responsibilites:

• Social Media/Digital Marketing: create & monitor content for several platforms at once
• Provide strategy on delivering content to the right audience on the right channels (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings
• Strong command of language, written and spoken
• Proficiency in Adobe Illustrator, Photoshop, Lightroom
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Responsibilities:

Client Relationship & Business Management

• Support in client relationships, campaign or project development, and execution

• Ability to support editorial and response recommendations to clients

• Execute solid project management skills to oversee the execution of all creative and campaign efforts

to ensure alignment of the strategy, and meeting strict deadlines

• Manage and inspire digital-first communications projects across practices and clients

• Develop a well-written project and research brief

• Work collaboratively with strategists & planners, video producers, writers, and designers

• Assist in building and maintaining collective team digital knowledge

• Participate in budget and resource management; tracking team utilization

• Contribute to new business development process and organic client growth

• Proactively contribute towards improving processes, operations, best practices, and emerging issues

• Habitually on top of inspiring, cutting-edge trends and development in digital or in client’s industry

Digital Specialism

• Develop social and digital strategies including driving the research direction and insights for the

development of digital or social media campaigns

• Writing skills with demonstrated ability to write social-friendly copy and package content to drive

maximum engagement on social media

• Manage native social media platforms such as Facebook, Instagram, LinkedIn, Twitter and YouTube;

understanding third-party social media management platforms such as Sprinklr / Hootsuite

• Usage of social listening tools (Talkwalker), social media analytics (Social bakers), Google / Adobe

Analytics, CMS (Wordpress), marketing automation tools and keyword / SEO tools

• Execute paid social and content campaigns from set up, execution, management, optimizations, and

reporting

• Design, monitor, and report on measurements and KPIs

Qualifications:

• A minimum of Diploma or Bachelor’s Degree in Communications or Business in Marketing

• At least 6 months of relevant working experience in social media, advertising or marketing agencies

• Open to Fresh Graduate Applicants

• Experience in planning and getting involved in campaigns across social media platforms (Facebook,

Twitter, Instagram, LinkedIn, etc.) or advertising (display, SEM, social advertising, etc.) is a big plus

• Basic understanding of PR and earned media principles

• Passion in building digital-first and performance communications

• Passion in both B2B and consumer brands

• Has integrated thinking and able to connect digital channel ecosystem

• Able to thrive in a fast-paced team environment (frequent tight deadlines, multitasking, etc)

• Self-motivated and self-starting personality

• Enjoys diverse and multi-cultural working environment

• Able to work both independently, as part of a team and with senior leaders

• Ability to write and communicate well in English

Job Description:

• Coordinate with supervisor and client to ensure quality service delivery
• supports the overall operations of the establishment by ensuring that all utensils, equipment, and workspaces are sanitized and organized
• Ensure all dishes, glassware, and silverware are washed and stored properly
• Follow all health and safety regulations to ensure a safe working environment.
• Perform other cleaning tasks as assigned by management.
• Assist in development and review of operation plans to improve work procedures and quality service delivery
• Facilitate planning of work schedules and deployment of manpower, effective work processes and the capability development of staff

• Job Requirements:
• Previous experience in cleaning or stewarding roles preferred
• Knowledge of cleaning chemicals and supplies.
• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to maintaining high standards of cleanliness.
• Good communication skills and ability to work as part of a team.
• 6 days’ work week and required to work on Fridays, Saturdays, and Sundays

Job Benefits:

• Good remuneration package
• Training and learning opportunities

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resource Executive and invite industry professional to join us in our mission.

Job Description:

• Manage the full-cycle talent acquisition and retention activities.
• Manage the full-cycle payroll administration activities.
• Manage work pass applications, renewals and cancellations.
• Manage HR administrative tasks across multiple functions.
• Manage and participate in talent engagement events.
• Maintain and update employee records in Info-tech system and personnel files.
• Collaborate closely with all internal and external stakeholders to drive business goals.
• Participate in all HR projects, audit and compliance activities.
• Responsible for other duties as assigned by the HR Manager and President.

Requirements:

• Diploma or Bachelor’s degree in Human Resources Management.
• 3 years of working experience in HR capacity, with focus in Talent acquisition and Payroll administration.
• Proficient with Singapore's statutory laws (e.g., Employment act, CPF act)
• Meticulous, organised, process-driven, detailed-oriented and operationally hands-on.
• Proficient in Info-tech systems and HR related portals.

Responsibilities:

Client Relationship & Business Management

• Lead the day-to-day client relationship, campaign or project development, and execution for B2B clients (technology / healthcare clients)
• Be able to provide sound counsel to clients; comfortable with making content and performance marketing recommendations to clients
• Execute solid project management skills to oversee the execution of all creative and content marketing work align with client’s briefs
• Manage content production delivery including but not limited to thought-leadership articles, whitepaper, sales toolkit, customer case studies and other high-value asset development
• Work collaboratively with strategists & planners, video producers, writers and designers
• Habitually on top of inspiring, cutting-edge trends and development in digital or in client’s industry
• Contribute to new business development process and organic client growth
• Proactively contribute towards improving processes, operations, best practices and emerging issues

Digital Specialism

• Conceptualises, plan and operate demand generation and lead generation campaigns through test and learn approaches
• Develop marketing automation programmes including building email nurture logic, lead qualification / scoring process through the marketing funnel
• Manage email marketing programmes and website CMS builds
• Implement campaigns across social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.) or advertising (display, SEM, social advertising, etc.) from setup, optimization to reporting
• Contribute to building WE’s performance offerings and capabilities across display, search and social
• Writing skills with demonstrated ability to write social-friendly copy and package content to drive maximum engagement on social media
• Design, monitor and report on measurements and KPIs

Requirements:

• Minimum 2 years of experience in social media, media, advertising or B2B digital marketing-related fields
• Possess data-driven qualities; detailed understanding of analytics across channels with the ability to synthesize data from many sources into actionable insights.
• Good understanding of Google Analytics; knowledge in Adobe Analytics, Adobe Experience Manager is a plus
• Experience in Account-based Marketing (ABM) or account-based marketing platforms such as Demandbase is a plus
• Basic knowledge of SEM, SEO, CRM and CMS
• Strong interest in performance marketing
• Has integrated thinking and able to connect digital channel ecosystem
• Able to adapt to new conditions and fast-paced environment
• Self-motivated and self-starting personality
• Enjoys diverse and multi-cultural working environment
• Able to work both independently, as part of a team and with senior leaders
• Able to manage multiple tasks concurrently in a deadline-driven process

A Customer Service Executive performs order processing and fulfilment tasks, and analyses customers’ needs and information to improve customer relationships and experiences. Responsibilities include keeping the client database up to date, implementing business process improvement solutions for effective customer service operations, and responding to customers’ requests and queries promptly. The job environment is customer centric and service oriented. The individual should be a communicative, attentive and patient team player who can address customers’ issues effectively and achieve customer satisfaction.

Job Duties:

• Issue Sales Order & Daily processing of orders
• Handle Phone calls & customer queries
• You will provide sales and admin support to the marketing department which includes the co-coordinating of marketing activities, liaising with principal partners etc.
• Prepare sales order planning duties including order processing both for customers for (both local and overseas)
• Responsible for order processing transactions accurately, in a timely manner from order entry to delivery commitment to customers
• Coordinate shipping arrangements and ensure shipment is according to the schedule
• Plan and implement the overall supply chain strategy
• Identify process and implement solutions in a timely manner
• Preparation of quotations / export sales reports / sales commission
• Overseeing/Preparation of export documentation
• Compile customers forecast to fullfill customers' orders

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• In charge of implementing and managing food safety and quality assurance programs across the Central Kitchen and all outlets.
• Perform training in SOPs, food hygiene and food handling techniques.
• Work closely with vendors and contractors on maintenance matters concerning to food safety and QA issues.
• Ensure all SOPs are adhered to at Central Kitchen & outlets

Requirements:

• Diploma in Food Science & Technology or related field
• At least 2 years of QA experience in the F&B industry.
• Meticulous and highly motivated.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities:

• Cultivating and maintaining positive, long-term relationships with current suppliers to ensure a seamless collaboration.
• Proactively identifying and evaluating potential new suppliers to expand our network and enhance sourcing options.
• Obtain quotes from suppliers
• Analyzing quotes and detailed assessments of cost breakdowns to facilitate informed decision-making
• Offer suggestions to enhance the sourcing process to optimize Return on Investment (ROI).
• Collaborating with internal and external stakeholders teams to implement improvements and innovations in the sourcing workflow.

Requirements:
1 year experience in IT company is an advantage

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Engage new customers, build strong relationships, and present tailored solutions.
• Participate in bids and secure new contracts for the organization.
• Prepare accurate quotations, cost sheets, PRs, POs, and delivery orders promptly.
• Coordinate delivery schedules with vendors and customers to ensure smooth operations.
• Generate and validate billing reports for accurate invoicing and reconciliation.
• Track quotations, POs, and payments; manage technical requests and RMAs.
• Maintain accurate data entry and records in Enterprise Systems.
• Negotiate vendor agreements to optimize costs and performance
• Prepare and oversee ITQ submissions, collaborating with all relevant stakeholders.
• Manage marketing initiatives, customer database updates, EDMs, and outreach programs.
• Stay updated on focus products, explaining features and processes to customers.
• Identify sales opportunities through lead follow-up and proactive outreach.

Requirements

• At least 2 years of experience

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Working Days: Mon -Fri, 9am - 6pm

Location: Chinatown

Salary: $3,500 - $4,500

Responsibilities:

• Drive new business development using seasoned sales techniques, catering to both new and existing clients.
• Guidance to the agency team to secure wins in pitches, leveraging strong client knowledge and insights.
• Champion strategies and ideas for integrated campaigns spanning brand, advertising, content, social digital.
• Actively develop and manage company sales targets.
• Inspire and influence clients, creative teams, and project members.
• Oversee project management for team members, ensuring effective coordination.
• Stay up-to-date with the latest trends, best practises, and competitive movements in the industry.
• Drive marketing planning and implementation for the company.
• Co-steer the agency's business and cultural directions in collaboration with senior management.

Requirements:

• Degree in Business, Marketing, Communications, or of related discipline
• At least 2 - 5 years of marketing experience within agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279