about the job

• Leadership and Coaching: Mentor and guide Relationship Managers to enhance their sales capabilities, deepen product knowledge, and strengthen client management expertise.
• Business Development and Growth: Lead initiatives in client acquisition and business expansion to grow the bank's Priority Banking and wealth management portfolios.
• Performance Management: Deliver regular updates to senior management on team productivity, client satisfaction metrics, and revenue performance.
• Strategic Planning: Develop and implement business strategies to achieve organizational goals, drive market penetration, and strengthen client relationships.

skills and experience required

• Minimum of 5-8 years of experience in wealth management, Priority Banking, or a similar client-facing role.
• Strong leadership and coaching skills with a demonstrated ability to manage and motivate teams.
• Excellent interpersonal and communication skills for building strong relationships with clients, team members, and stakeholders.
• Comprehensive knowledge of financial products, including investment instruments, wealth management solutions, and risk management tools.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Project Manager (Electrical)

• Working Day: 5.5 Day | 8.30am - 5.30pm (Mon - Fri); 8am - 12.30pm (Sat)
• Location: Islandwide (Depend on Project)
• Salary: $6,000 - $8,500

Responsibilities:

• Lead the Project Team as a Project Manager to monitor and manage the project progression and work within the costing.
• To monitor and supervise sub-contractors’ work progression according to shop drawings, method statements, material and samples
• To liaise and work with relevant authorities, sub-contractors, Consultants or clients on shop drawings, materials and samples
• Review and align Electrical and ELV design drawings to ensure compliance with design specifications and guidelines
• Sound Technical Knowledge in Electrical and ELV Service and able to identify discrepancies between Electrical, Structural, ID, architectural and client provisions
• Manage and execute project as per the deadline
• To attend meeting with contractors to address issues and update progress
• Study and reviewing of drawings, specifications for compliance
• Allocate work to Engineers and Supervisors and ensure jobs are correctly and properly achieved within standards and SOP.

Requirements:

• Degree in Electrical Engineering with 10 years of relevant experience OR Diploma in Electrical Engineering with 15 years of relevant experience

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

• Lead the development and execution of growth strategies for our products
• Identify and prioritize growth opportunities through data analysis and customer insights
• Collaborate with cross-functional teams to develop and test hypotheses for growth experiments
• Use agile methodologies to manage the development and deployment of growth initiatives
• Analyze data and metrics to measure the effectiveness of growth efforts and inform decision making
• Use SQL to extract and analyze data from various sources
• Develop and execute go-to-market plans for new products or features

Qualifications:

• Min. Bachelor's or Master's degree in a related field (e.g. computer science, siness, marketing)
• Solid years of experience in product management or a related field
• Strong background in agile methodologies, data-driven strategy, and data analysis
• Proficiency in SQL and experience using data to inform decision making
• Experience in go-to-market planning and the crypto industry preferred
• Excellent communication and collaboration skills
• Experience leading cross-functional teams and driving results

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling

About this role:

The Account Manager is a sales role responsible for direct client contract value, retention and growth through contract expansion, introduction of new products and services, as well as through acquiring net new clients and logos. The territory for this role includes specific enterprise level prospects across the Korea market.

What you’ll do:

• Consult with C-level executive clients to develop and implement an effective, enterprise wide strategy that maximizes the value Gartner delivers
• Manage accounts with the outcome of increased customer satisfaction, retention and account growth
• Master and consistently execute Gartner’s internal sales methodology

What you’ll need:

• Bachelor’s degree is required; Masters or advanced degree a plus
• 2+ years of proven consultative sales experience, preferably in high technology (services, software or hardware)
• Ability to prospect and manage C-level and senior-level relationships within large global enterprises
• Proven experience building excellent client relationships, offering value added, insightful and strategic vision into their business
• Knowledge of the full life cycle of the sales process from prospecting to close

Who you are:

• Comfortable selling to, influencing and building trust-based, value-added relationships with senior executives
• Able to solve complex problems and successfully manage ambiguity and unexpected change
• Teachable and embracing of best practices and feedback as a means of continuous improvement
• Ability to converse and write in Korean & English is highly preferred to manage customers & partners from Korea market

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner sales associates enjoy exceptional compensation and benefits, including:

• Competitive base salary
• Uncapped commissions
• Generous performance-based rewards, including all-expense-paid trips to exotic locations around the world.

Responsibilities:

1. Strategic Planning and Execution: Assist in formulating and executing business strategies to drive company goals.
2. Process Optimization: Improve business process efficiency and optimize resource allocation.
3. Data Analysis: Analyze operational data, support decision-making, and monitor KPIs.
4. Cross-Department Collaboration: Communicate and collaborate with various departments to ensure smooth project progress.
5. Project and Team Management: Manage key projects and foster team development.
6. Cost and Risk Management: Control operational costs and identify and mitigate risks.

Requirements:

1. Educational Background: Bachelor’s degree or higher in Business Administration or a related field.
2. Experience: 3-5 years of management experience in business operations or a related field.
3. Skills: Excellent communication and analytical skills; familiarity with data analysis tools.
4. Other: Strong teamwork and the ability to handle pressure and complex issues effectively.

Qualifications and Profile

This position requires a minimum of 8+ years of relevant experience as a Project Manager managing enterprise-wide complex information systems development within major organizations, ideally in a banking environment. Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Mandatory Role related Skills

• Hands-on experience in coordination between the IT business lines and IT team (various locations) and ability to work as part of a virtual team in a culturally diverse background.
• Solid knowledge of project management methodologies.
• Knowledge of software development life-cycle (SDLC).
• Field experience in managing medium to large-sized projects (iterative or agile).
• Ability to anticipate risks
• Good interpersonal and negotiation skills
• Strong experience working with Microsoft Office tools (including MS Project).
• Domain knowledge around payments, SWIFT messages, ISO 20022, reconciliation, and back-office settlement is highly appreciated.

Nice to have

• Project Manager / Business Analyst Certifications.
• Technical background (knowledge in databases, application servers and programming languages).
• Business Analysis background in banking sector is a great plus.

Mandatory Soft Skills and Mind-set

• Proactive style of working
• Strong analytical and problem solving skills
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity

Key Responsibilities:

Legal

· Manage all legal matters for the Group’s business, including M&As, JVs and other investments

· Manage broad range of general corporate legal matters, such as drafting, reviewing, advising on and negotiating corporate and commercial transaction agreements

· Provide advice to mitigate legal risk and manage litigation matters and proceedings

· Manage trademarks registration

· Provide advice on the relevant laws/rules/restrictions

· Ensure the Group stays compliant with regulatory requirements under the Companies Act, Listing Rules and related laws and regulations

· Liaise with and manage external counsels in various jurisdictions on various legal matters

· Advise and conduct training on the Companies Act and related laws and regulation including the preparation of training materials.

· Participate in the legal & compliance department’s knowledge management exercise

· Drive and support continuous improvement initiatives, such as reviewing policies and processes of the legal function, collating and analysing data, preparing reports and policy papers, for the general improvement of the legal function and processes

· All necessary reporting and liaison with listed parent company and catalist sponsor in relation to the above responsibilities

Compliance

· Ensure that the Group’s compliance policies are implemented across the Group

· Draft policies/guidance, suggest appropriate controls and ensure compliance controls are implemented

· Keep track of regulatory developments and update existing compliance policies and procedures accordingly

· Handle full spectrum of corporate secretarial matters for the Group, including its local and overseas subsidiaries and associate companies such as:

· Draft various resolutions, minutes of meetings, SGX announcements, filing of statutory returns, annual report and liaison with regulators and the board on corporate governance and compliance matters

· Organise and co-ordinate directors’ and shareholders’ meetings, including attending and preparing board and sub-committee meetings papers and AGM/EGM meeting documents

· Manage communication and relationships with shareholders, including handling inquiries, coordinating shareholder meetings, and maintaining the register of members

· Maintain and file the corporate secretariat records and support periodic audit exercise

· Liaise with and manage registered agents in various jurisdictions on various corporate secretarial matters

Risk Management

· Oversee, co-ordinate and facilitate risk management activities

· Collect risk exposure and risk management information to provide risk reports to internal stakeholders

· Facilitate risk identification and assessment exercises

· Design and implement risk management processes & draft risk management policies and procedures

· Any other ad-hoc duties as assigned from time to time

Requirements:

· Bachelor’s Degree in Law

· Admission to the bar in a common law jurisdiction will be an advantage but not essential

· At least 3-4 years of relevant experience in corporate commercial law acquired in-house or in a law firm

· Sound knowledge of legal advice in general corporate advisory work, including company and contract law

· Familiarity with SGX Listing Rules and Regulations is advantageous

· Completed ICSA or relevant post graduate/ professional qualifications will be an advantage

· Able to organise and prioritise work

· Possess a flexible and proactive attitude

· Able to work independently and be a team player

· Good communication and interpersonal skills

· Good written and spoken English and Mandarin to effectively communicate with international and Chinese affiliates and business partners

· Able to maintain confidentiality on all legal and corporate secretarial matters

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Driven by our passion for spreading joy and unleashing limitless creativity in the world of gaming, our goal is to establish a game studio right here in Singapore. Our dedicated focus lies in crafting casual mobile games that deeply immerse players in incredibly enjoyable experiences!

We eagerly welcome humble yet ambitious individuals to join us on this thrilling journey!

Responsibilities

• Act as the primary advocate for the game product, representing both player and business needs
• Lead the project team, providing guidance and direction, and oversee the development and refinement of game mechanics through prototyping and iteration
• Analyze and conduct research on player needs and understanding the elements contributing to player satisfaction and enjoyment, especially the first time user experience
• Conceptualize, implement, and maintain gameplay systems that achieve a fulfilling flow state, addictive game loops, and a risk/reward balance
• Create and maintain a comprehensive documentation of the design outlines, diagrams, and visual mockups that details the triggers, interactions, and subsequent events of specific features or aspects of gameplay
• Collaborate with engineers and artists to ensure proper implementation of the game features designed

Requirements

• Minimum a bachelor degree in computer science, engineering, economics or other related fields
• At least 2 years of experience in game/ product design/ revenue/ finance/ analyst
• Strong in data analysis and logical thinking
• Good at mathematics and statistics
• Critical thinker who comprehends various perspectives and excels at evaluating information objectively
• Goal oriented, proactive and enthusiastic
• Excellent communication and collaboration skills
• Passionate about playing and creating games

Job description, low-code style:
As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So, let us cut to the chase: we are looking for a Senior Technical Success Manager to be based Singapore.

In this role, you will serve as a trusted adviser to a number of our strategic customers, providing personalized and proactive guidance. You’ll work closely with our customers to provide support and advice on the use of OutSystems Industry-leading Low-Code Platform. You will also gain an understanding of their IT infrastructure, internal processes, and business needs. As a Technical Success Manager, you will adapt your support to each of our customers’ environments, facilitate collaboration with their other vendors, and advocate on behalf of their needs. If you are a problem solver, inquisitive by nature and driven by curiosity, this is the job for you!

Main Responsibilities:

• Develops a plan to increase the adoption at our Key Customers that leads to increased OutSystems usage
• Is innovative and makes an impact: on our Customers, our team, and on the company.
• Mentoring - Actively helps and coaches others to understand the platform and be able to understand and talk to value as it relates to business goals and needs.
• Builds internal networks and is respected by peers in sales / product / support etc.
• Recruits ambassadors and references within client base;
• Is able to drive complex adoption scenarios through the Evolving and Scaling phases, pitching the value of the OutSystems Innovation Center, as well as its key roles, governance processes and artifacts.
• Perform technical reviews and share knowledge to identify and prevent potential issues;
• Design technical adoption plans to ensure sustained growth in technology proficiency;
• Catalog, categorize, and share common customer issues with other OutSystems teams;
• Serve as a customer advocate within OutSystems;
• Deliver key OutSystems product road map updates;
• Provide an exceptional customer service experience.

Requirements:

• 8+ years of experience in Mobile/Web application development;
• 5+ years of experience as Technical Team Lead / Technical Coach / Technical Account Manager;
• OutSystems development and administration experience is preferred
• Experience working in a professional services, support, engineering, sales engineering or development organization;
• Ability to manage and grow existing enterprise customer relationships by delivering relationship-based support
• Technical knowledge of web, API, and Mobile development, including the Microsoft ecosystem, e.g. .NET Core, etc.
• Practical knowledge of modern IT Ecosystem e.g. VPN, firewalls, cloud providers (AWS/Microsoft/Google), container technologies, etc.;
• Outstanding written and verbal communication skills in English;
• Ability to explain complex information to customers clearly and concisely.
• Ability to travel;
• Bachelor's degree in a science or technical field, engineering, or computer science is a plus.

Working at OutSystems:

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

• We grow, change, and innovate, and give our teams the space to be proactive and creative.
• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
• Global colleagues who are as smart, hardworking, and driven as you.
• Our DNA is disrupting the status quo. It is why our company exists.
• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

https://www.outsystems.com/company/careers/

We are a rapidly growing company in the field of e-commerce, well known in the wedding and party related industry, with a huge following on various digital platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.).

Position Summary:

Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels.

You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

Responsibilities:

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency.
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.

Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.

As Assistant Manager, Partnerships Development, you will play a strategic role in building an integrated and resilient care ecosystem that enables and empowers seniors to age in place. You will engage key stakeholders and drive projects that will help promote connections and partnerships across different stakeholders in the social and health sector that will work together to support our seniors.

• Lead and drive enablers that will help build an integrated care ecosystem. These include, design and implementation of partnership frameworks, standardised processes and templates, and the development and design of effective monitoring performance indicators and dashboards.
• Engage and work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system.
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem.
• Develop and work with stakeholders on programme review and evaluation.
• Synthesize the learnings and experience for improvement in programme design and implementation.
• Identify best-practices and implement platforms for cross sharing and learnings between providers.
• Build close relationships with key stakeholders to encourage partnerships and collaborations that will help seniors age well in place.

Job Requirements:

• Recognised degree in any discipline
• 3 to 5 years of relevant experience
• Relevant experience in community care and multi-agency work/healthcare industry will be an added advantage
• Experience in developing and maintaining networks and partnerships with stakeholders will be an added advantage
• Possess excellent communication and interpersonal skills, to be able to lead, engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical and problem-solving skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:

- Ensure customer satisfaction

The Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

We invite a highly motivated & dynamic professional to join our ITS team as a Manager, Technology Governance, Risk and Compliance.

Your responsibilities will include:

Governance and Audits

• Establish and maintain a robust GRC framework, reinforcing ITS information security controls and service management processes to optimize IT service quality and compliance with organizational and user requirements.
• Develop and execute comprehensive information security risk assessments, ensuring alignment with regulatory requirements such as SOX ITGC, ISO 27001, MAS OSPAR, ACRA, and ISQM1.
• Actively contribute to Enterprise Risk Management efforts, participate in Information Protection Control Reviews (IPCR), and support IT-related personal data protection activities, collaborating with pertinent departments to formulate necessary policies and action plans.
• Monitor adherence to the organization's security policies, standards, and procedures among ITS staff, contractors, and other third parties, and enforce corrective measures as needed.
• Identify, assess, and document non-conformities with KPMG policies and relevant standards, ensuring timely remediation and compliance with organizational security policies and regulatory mandates.
• Supervise and mentor ITS personnel in GRC activities and ITS service management process mapping, providing necessary training and guidance.

IT Service Management (SMS) and Information Security Management System (ISMS) Maturity

• Lead initiatives to enhance IT Service Management System (SMS) and Information Security Management System (ISMS) maturity within the Information Technology Services (ITS) department, focusing on process optimization and alignment with ITS strategic objectives.
• Create and implement quality assurance protocols, performance metrics, and testing procedures to evaluate the maturity of information system processing.
• Conduct periodic evaluations of ITS internal processes, performance indicators, and metrics to ensure continuous improvement.
• Gather and analyze data to pinpoint improvement opportunities within ITS operations and infrastructure.
• Undertake proactive and preventive maintenance for ITS service management processes and information systems.

Requirements:

• Bachelor’s or Master’s degree in Business, Finance, Accounting, Risk Management, Law, or related fields.
• A minimum of 6 years of relevant work experience in governance, risk management, internal controls, external audit, internal audit, or process improvement.
• Experience in Big 4 firms, Fintech, or the Financial Services industry is a plus.
• Proven leadership and people management skills.
• Strong confidence in interacting with senior stakeholders.
• Demonstrated experience in leading and managing teams.
• Strong business acumen and commercial awareness.
• Conceptual skills in qualitative and quantitative risk management methods.
• Familiarity with risk management and internal control frameworks (e.g., COSO, ISO, COBIT).
• Knowledge of various functional areas, including Finance, Procurement, HR/Payroll, operations, Logistics, IT, Legal, and Risk Management.
• Strong communication, presentation, and project management skills.
• Ability to build effective relationships and work collaboratively with internal departments, external service providers, and global teams.
• Capability to work independently, take initiative, and collaborate effectively.
• Previous experience with industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Knowledge in Business Process Management projects, ITSM (ITIL), ITSMS processes, and working experience with ServiceNow ITSM.ITIL V4 certification is preferred.

Responsibilities:

• Able to train BIM modeller and drafters in company BIM standards.
• Able to setup & monitor modelling environment.
• Able to manage model schedule based on site schedule and must be aligned on the critical path of the project.
• Able to monitor BIM model & shop drawing creation and revisions.
• Able to conduct QAQC to the BIM models.
• Able to manage BIM modellers work scope & work schedule.
• Able to establish and monitor clashes with project team and in ICE sessions.
• Able to execute virtual mock-up sessions and coordination workflow.
• Able to execute simulations for 4D & 5D.
• Have At least 3 years open building Design (OBD) software modeling and coordination experience.
• Well know OBD modeling and drawing management, model standards setup, and workflow.
• Understand the construction / Shop drawings presentation and relevant requirements.
• Can produce and manage 2D-6D BIM models.

Requirements:

• Strong computer, technical and communication skills are essential and required.

• Degree in Architecture, Civil and Structural Engineering, MEP Engineering or a relevant related field

• Minimum 5 years of advanced and progressive BIM technologies with hands-on experience in the Architectural, C&S and MEP discipline

• Experience in implementing the BIM adoption of design authoring and collaboration technology tools in construction project.

Our Client:

Our client is one of the top Industrial Surface Treatment companies, headquartered in Japan. They are currently looking for a Manager, Business Management to join their Singapore Office.

The Responsibilities:

• Assist GM to materialise business strategy by carrying out effective planning on the entire business management.
• Identify Plating Industry business and market trends, new development, financial to meet business KPI.
• Utilize data analytics and conduct thorough market analysis, competitive landscape, and customer behaviour to identify opportunities and threats.
• Develop and implement effective accounting management in fixed and variable cost, investment and budgeting strategies to support the company's financial goals.
• Establish mid & long-term business strategy based on financial data and business forecasting including budget preparation and kick-off meeting presentation.
• Oversee the preparation of detailed financial reports, forecasts, and analysis to aid decision-making.
• Manage monthly expenses/marginal profit and business profit results to enhance organizational effectiveness and transform it into actionable insights and result oriented.
• Provide regular updates on business performance against targets, expert advice and guidance to the Plating's top management team & Japan HQ management.
• Lead and mentor the finance team, fostering a collaborative and high-performing environment.
• Collaborate cross-functionally to align financial strategies with the overall business strategy
• Ensure compliance with relevant accounting standards, regulations, and internal policies.
• Any other ad hoc duties as assigned.

The Requirements:

• Bachelor's degree in Accounting, Finance, or a related field; professional accounting qualification (e.g., CPA, ACCA).
• 10 years of experience in a management accounting or budgeting role, preferably within the manufacturing industry.
• Proven track record of successfully managing and leading a team.
• Excellent financial analysis and reporting skills, with the ability to interpret complex data and translate it into actionable insights.
• Strong commercial acumen and strategic thinking abilities to align financial strategies with business objectives
• Proficient in the use of accounting system, Microsoft Office and data analysis tools.
• Excellent communication and interpersonal skills to effectively collaborate with key stakeholders, internal and external parties.

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114010

Meet Our Team:

Join our disruptive evolution of the software industry as a Partner Manager. Every business/industry/company is looking to modernize the way they work. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly customer-centric.

Picture Yourself at Pega:

Pega is looking for a self-motivated, proactive, and driven Partner Manager. You will be responsible for driving partner solutions development, marketing and delivery excellence with portfolio of strategic partners. This includes business development initiatives, working closely with alliances counterparts to ensure execution at the region, vertical, account and opportunity levels. You will design and execute business plans with each assigned partner to deliver license revenue through development of strategies, programs, initiatives and / or solutions needed to effectively assist Pega’s sales teams.

What You'll Do at Pega:

A primary objective of the Partner Manager is to drive programmatic partner engagement focused on programs, initiatives and solution development, sales training, sales strategy, tools and promotional incentives designed to cultivate a self-sufficient channel scalable to support the revenue goals of Pega. You will develop and manage relationships with assigned partners to sell the value of a joint Pega and Partner value proposition to sales teams in your region, vertical or territory. In this role, you will:

• Work closely with an assigned portfolio of partners to increase their selling capabilities and align GTM sales strategies with Pega’s sales teams.
• Develop partner vertical solutions that drive sales for assigned partners and Pega
• Help evangelize key partners to the Pega sales teams helping them understand the value in selling with key partners.
• Create partner profiles, highlighting key differentiators, use cases and strengths for consumption by Pega sales teams.
• Align and coordinate Pega resources (including sales, pre-sales & technical enablement, marketing, product) necessary to help partner achieve success with their Pega practice.
• Evangelize Pega throughout your assigned partner organizations (focusing on client-facing personnel), as well as more widely in the partner community to increase awareness of Pega

Who You Are:

You are an expert relationship builder and can develop strategic partnerships that generate mutually beneficial revenue for your company and your partners. You understand the partner co-sell and resell models and have demonstrated success by influencing closed revenue or sourcing opportunities through these partnerships through strategic planning & execution. In addition, you are a thought leader is your industry understanding the needs of customers who are embarking on their digital transformation journey. Also, you excel at collaborating with multiple parties to produce solutions that include sales assets such as customer presentations, battle cards, brochures etc.

• Bachelor’s degree or equivalent experience
• 10-12 years of alliances, consulting and/or business development experience in the technology or business consulting industries
• 5+ years of industry experience (business or technical) in one or more of the following industries: Communications, Consumer, Health Care, Life Sciences, Manufacturing, Financial Services, Insurance and or Government
• 2-5 Years of product marketing experience a benefit
• Experience managing partner relationships
• Experience building partner programs to build effective co-sell relationships
• Experience working effectively across different sales, business development and technical teams, bringing together a cross functional team to deliver results
• Solid understanding professional services sales and delivery models

What You've Accomplished:

You should have a demonstrated ability to translate technical solutions into strategic business outcomes. Critical to this position is the ability to collaborate with multiple cross-functional stakeholders, leadership, account executives and other alliances executives to effectively create a true win-win partnerships.

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Inclusion and Diversity

Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role but are not sure you are the right person, please consider applying. We would love to hear from you!

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance - For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may be to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits

Labor Condition Applications

GDPR Candidate Privacy Notice

Pegasystems Limited UK Gender Pay Gap Statement

1. Have more than 5 years of working experience in the beauty and skincare industry.

2. Can speak in English and Mandarin

3. Have skill in eyebrow embroidery

4. Have working as manager experience

5. Have good communication skills and leadership

1. 至少有5 年以上的工作经验

2.可以讲英文和华文

3. 有纹绣的技能

4.有当过经理的经验

5. 有好的沟通能力和领导能力

• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Business Risk team

Our team helps organisations tackle issues around governance, risk, and controls so that they can make strategic and risk-informed decisions. We support financial institutions and other businesses by conducting internal audits, assessing the effectiveness of their internal audit teams, reviewing internal controls, advising on regulatory compliance, and improving governance through enterprise risk management.

At the heart of our young and dynamic team is a growth mindset. The non-silo culture allows our team to openly bring up questions and ideas to the leaders. In turn, our leaders are dedicated to helping our team nurture their skills and grow in their careers. During peak periods, our team work closely together and support one another to bring value to clients in a timely manner. The team primarily works with clients in the financial services industry and projects may entail cross-border collaboration with other GT member firms and international travel.

The role

As a Business Risk manager, you will be a key important member of the team, committed to support the management team in developing and growing the business risk services practice, and help to build and maintain relationships with clients and play a key role in the successful delivery of services to our clients. You will be responsible for organising and overseeing the various types of projects including internal audits, risk management and regulatory compliance projects and manage a team of senior and junior consultants. In addition, you will be supporting the growth of the department through some business development work. This role offers a great variety of work, autonomy, client contact and Partners’ direct interaction and coaching to the seniors and junior staff.

Responsibilities include:

• Perform risk assessments on key business activities and determine the scope of review, in conjunction with the clients’ senior management
• Plan the engagement/ audit approach and prepare the work program and oversee the delivery of the engagement/ audit from planning to completion, including performance of review of the team members’ work
• Actively participate in issues discussion with client key stakeholders and seek to understand the broader impact of the issues/gaps identified in the engagements/ audit reviews
• Prepare the draft and final written reports covering the audit findings (control issues/gaps) and propose corrective action plans including obtaining agreed actions plans from management
• Listen to client needs and apply collaborative critical thinking to solve complex client problems and lead clients’ presentations with senior managements
• Coach, mentor and train staff and assist in the management of the overall engagement including plans, budgets and schedules
• Develop clients’ portfolio, by supporting business development, practice management and thought leaderships activities

Qualifications and requirements

• Recognized Bachelor's or Master's degree in Accounting, Finance, Business or other related field
• At least 5 – 7 years of relevant professional experience gained in internal audit, or risk/compliance in commercial or in a big public accounting firm
• Professional qualification (CPA, CA, CIA) is highly preferred
• Demonstrated good industry knowledge in financial services/banking, oil and gas, and others
• Proven knowledge of internal audit standards (IIA) and good understanding of processes, risks and controls
• Knowledge in data analytical tools, IT general and application controls is desirable
• Flexible mindset, with a creative approach and ability to think out-of-the-box
• Process-minded, organized, with an eye for detail and excellent analytical skills
• Ability to work independently, be highly motivated and a team player
• Strong written and verbal communication and presentation skills
• Fluent in English, Mandarin, both oral and written
• Excellent client management and communications skills
• Experience working under high pressure and in a fast pace environment
• Willingness to travel on overseas assignments

As Presales Engineer / Manager (CCTV), you be responsible for providing technical expertise and supporting the VIGI CCTV product sales and solutions. You will require to collaborate with sales teams to understand customer requirements, developing tailored solutions, and delivering compelling presentations.

Job Descriptions:

• Collaborate with the sales team to understand customer requirements and provide technical expertise, guidance, and support during the presales process for CCTV solutions
• Develop customized CCTV system designs, detailed technical proposals, including system specifications, pricing, and implementation plans
• Conduct product demonstrations and presentations to customers, showcasing the features and capabilities of VIGI CCTV solutions
• Collaborate with the sales team to understand customer requirements and propose tailored CCTV solutions
• Engage with customers during the presales process to address technical questions, concerns and offer technical advice and guidance to customers, ensuring their CCTV solution needs are met and solved
• Stay up to date with the latest CCTV technology trends and industry development, competitive products and emerging technologies to enhance solution offerings
• Provide training and support to the sales team on the technical aspects of CCTV products and solutions, as well as post-sales activities such as troubleshooting and after-sales support
• Work closely with other departments, including product development and marketing, to ensure alignment on product features and messaging

Job Requirements:

• Min. 2 years of experience in presales engineering or technical sales, preferably within the CCTV or security technology industry
• Strong understanding of CCTV systems, technologies and market trends
• Excellent technical knowledge and proven ability to develop technical solutions and proposals, along with strong problem-solving skills to provide comprehensive solutions to align with customer requirements
• Proficiency in design software and tools related to CCTV system planning
• Familiarity with industry standards, regulations, and best practices related to CCTV systems
• Excellent communication, presentation, and interpersonal skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

Roles & Responsibilities

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.

We are looking for forward-thinking people who bend over backward to put customers first. Individuals who thrive on challenge and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings unique value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.

What you'll be doing:

• Coordinate with sales leadership and the global sales enablement team to define sales enablement priorities and build, deploy and track enablement programs
• Act as a liaison between cross functional teams.
• Create, edit and approve content to educate the sales team to advance deals with development of use case studies, competitive information, persona understanding and custom work.
• Train sales team on best use of sales enablement materials, sales tools, onboarding and product updates
• Field ad hoc content and support requests from sales team.
• Provide coaching on sales calls and demos, as needed.
• Help the global enablement team and cross functional SMEs to ensure the sales enablement content repository (Highspot) are easily and readily accessible and kept up to date on an ongoing basis.
• Determine content adoption and success metrics and keep the Global GTM Enablement dashboard up to date with customer satisfaction and business metrics for APAC sales.
• Define sales enablement best practices and facilitate and produce a cadence of regular onboarding and ongoing development workshops (virtual or face to face)
• Conduct and report on results and surveys.
• Gather feedback from sales team on a regular basis to constantly improve support programs.
• Drive high standards and values for our enablement team and brand.
• Ability to coach others for success and personal development.
• Run onboarding in-region for the Sales Team in coordination with the global onboarding program.

More about you:

• Bachelor's degree; Sales, business, and marketing majors preferred.
• Client Facing Experience in a sales, customer success, presales or sales support role required
• Experience with sales enablement and learning management tools preferred i.e. . Brainshark, Mindtickle, Saleshood etc.
• Experience with learning tools i.e. Camtasia, Captivate, Kahoot, Mentimeter etc.
• Experience facilitating virtual workshops via zoom, webex etc. and use of the breakout room, whiteboard and polling features
• Exceptional facilitation skills
• Exceptional written and verbal communication skills.
• Ability to prioritize tasks effectively.
• Team player with strong interpersonal skills.
• Ability to thrive in a fast-paced, unpredictable environment.
• Adept at project management and cross-functional collaboration.
• Creative and strategic thinker.
• Organized and efficient time management processes.

More about the role:

• Problem solver are your core (Technical, Architectural, Process related)
• Results-oriented, motivated, self-starter
• Values variety in daily activities, flexible to adapt, confidence to tackle any challenge – even those that come up last minute
• Coaching mentality
• Collegial, open and grounded in integrity
• Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
• Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Assistant Manager and invite talented individuals to join us in our mission.

Job Description:

• Provide HR support to the HR Manager across functions ranging from (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the HR Manager and President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within a private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

verview

Microsoft Cloud Operations + Innovation (CO+I) is at the forefront of delivering the core infrastructure and foundational technologies for Microsoft's cloud services. Our mission is to empower every person and organization on the planet to achieve more by providing reliable, scalable, and secure cloud infrastructure. CO+I is responsible for designing, building, and operating Microsoft's global datacenters, which are the backbone of our cloud services, including Azure, Office 365, and Xbox Live.

We focus on innovation and operational excellence, ensuring that our datacenters are efficient, sustainable, and resilient. Our team is dedicated to advancing the state of the art in cloud infrastructure, leveraging cutting-edge technologies and best practices to meet the evolving needs of our customers.

Microsoft CO+I Compliance Team plays a crucial role in ensuring that our cloud infrastructure and operations adhere to the highest standards of legal and regulatory requirements. Our team is dedicated to maintaining the integrity, security, and compliance of Microsoft's global datacenters and cloud services.

We focus on developing and implementing comprehensive compliance policies and procedures to prevent unethical, illegal, or improper use of resources. Our responsibilities include safeguarding confidential and sensitive company data, conducting regular audits, and ensuring compliance with industry standards and regulations. By proactively identifying and mitigating risks, we help maintain a secure and compliant environment for our customers and partners.

Responsibilities

Policy Implementation and Monitoring

• Adopt, tailor, and enforce global compliance standards and policies in the APAC region.
• Ensure all operations align with our Construction Governance, ABAC, Human Rights, Financial Compliance, and Third-Party Risk Management commitments.

Regulatory Vigilance

• Stay updated on datacenter, construction, and technology industry best practices and regulatory requirements.
• Incorporate these insights into the compliance framework to ensure datacenter delivery and operations surpass industry standards.

Training and Advocacy

• Design and implement comprehensive training programs to foster a culture of compliance and ethical business practices across the region.

Incident Management

• Serve as the primary contact for all compliance inquiries and issues within the APAC region.
• Triage to appropriate Compliance SMEs where necessary.

Continuous Improvement

• Regularly evaluate the effectiveness of the compliance program.
• Adapt strategies to meet the dynamic landscape of regulations and industry standards.

Assessments/Audits/Certifications

• Conduct routine and complex assessment/audit projects independently, including assessing and reviewing documentation for internal and external teams.
• Track and monitor results, analyze information to identify areas for improvement, and collaborate with teams to remediate gaps.
• Leverage customer feedback to ensure its inclusion in compliance processes.
• Drive efficiency and scalability for programs.

Consult/Advise/Educate

• Collaborate across teams to ensure communication and application of the same regulations and standards.
• Advise on compliance of products, processes, and programs.
• Educate teams on compliance requirements and monitor compliance.
• Translate compliance standards and processes into relatable forms across multiple teams.

Controls

• Define controls by identifying potential failure points.
• Ensure routine and complex issues are fixed during the design process and implement controls.
• Test controls to determine their effectiveness and suggest improvements.

Governance

• Use understanding of policies, laws, and regulations to make judgments that meet business needs.
• Interpret information to protect Microsoft and customers, and move the business forward.
• Identify and escalate non-conformance.
• Set individual program guidelines at an organization level based on corporate policies and guidelines.

Reporting

• Develop and report compliance metrics and audit issues for internal and external reporting.
• Consult on remediation for reports.

Strategies, Processes, and Tools

• Develop strategies and processes around compliance programs independently.
• Anticipate new areas of focus based on the risk environment and ecosystem.
• Provide requirements for building tools and processes needed for market-leading compliance products and programs.
• Run existing tools and provide feedback on improvements.

Qualifications

Required Qualifications

• Bachelor's Degree in Science, Business, Engineering, or related field AND 6+ years experience in business, legal/regulatory, compliance, audit/consulting firm OR equivalent experience.

Additional or preferred qualifications

• Minimum of 5 years of experience with multinational organizations in construction governance, risk management, compliance, internal audit, and/or a similar field.
• Demonstrated experience in building and scaling risk management or compliance programs, ideally within a data center or technology-focused environment.
• Proven capability in developing and overseeing effective compliance programs.
• Proven ability to lead strategic initiatives, engage with senior stakeholders, and drive cross-function collaboration.
• Strong analytical, organizational, and communication skills.
• Relevant Certification (e.g., International Organization for Standardization [ISO] Lead Auditor, International Association of Privacy Professionals [IAPP], Certified Public Accountant [CPA], Certified Information Privacy Professional [CIPP]).

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.