The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When it is operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by leveraging innovative technologies in its care, journeying closely with patients and the community to lead healthier and more engaged lives, and being an employer of choice that empowers staff in their careers.

You will serve as a financial advisor to stakeholders, providing strategic analysis and support. You will also act as an advocate for changes, addressing queries and concerns to facilitate the successful establishment of EGH, including contribution to new projects, digitization efforts, and service enhancements.

Your responsibilities will include completing the monthly accounts closure, preparing and reviewing of the statutory accounts and schedules to meet statutory, tax and GST requirements. Additionally, you will also prepare and review the Funding Papers, obtain approvals from the relevant stakeholders and ensure timely and accurate reports in accordance with the submission schedule.

You will also be assisting in the synthesis of data and reports pertaining to sustainability efforts submitted by the stakeholders and preparation of the presentation materials.

• Bachelor’s degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent with minimum 8 years of related working experience
• Membership to professional body e.g., ISCA, ACCA is desired / preferred
• Team player with high level of integrity, responsibility, and trustworthiness
• Adept at handling complex, ambiguous, and challenging situations.
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation.

Key Highlights

• Great exposure to the healthcare sector
• Nearest MRT: One North
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $5,000 per month
• Contract Duration: 6 months (Potential of extension)

Key Responsibilities

• Supporting the implementation of organization-wide L&D processes for Corporate Office and Group Ops & IT.
• Partnering with departments/institutions to identify training needs, develop plans and budgets, and monitor progress via dashboards.
• Evaluating training effectiveness and recommending improvements.
• Acting as the key liaison with government agencies on plans and implementations.
• Coordinating institutional nominations for organization scholarships and sponsorships.
• Organizing review sessions with key leaders on group-level nominations and priorities.
• Ensuring timely submission of claims to maximize government funding.
• Preparing and submitting quarterly training outcome reports to government agency.

Key Requirements:

• ONLY SINGAPOREAN
• Degree in Human Resource or any related field.
• Knowledge/background in healthcare will be a huge advantage
• Minimum of 3 years of relevant experience in Learning & Development in Human Resource/ HRD or equivalent.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Responsibilities:

• Lead and motivate tender team (QS) and plan sales strategies to meet company’s sales target and KPI
• Ensure tender submission within tight dateline
• Manage project budget
• Design and prepare business proposals and solutions
• Improve cost competitiveness during tender for higher profit margins
• Plan and execute with tender team to achieve KPI
• Attend site visit and tender meetings and prepare response to clarifications
• Explore new potential customers and maintain good relationships with existing customers
• Conduct market analysis to identify new opportunities and trends
• Review internal business processes and proposes improvements in liaison with client facing and business services teams
• Provide trustworthy feedback and after-sales support
• Perform any other duties assigned by the Managing Director

Job Requirements:

• Minimum 3 years of working experience in M&E / ACMV sectors
• Knowledge and experience in tender department (ACMV / M&E)
• Diploma in mechanical or Electric engineering / business management or equivalent
• Proficient in MS Excels, Words, Power Point, AutoCad
• Min 3 years of M&E / ACMV
• Candidates with experience in construction tender processes preferred
• Candidates with more extensive experience may be considered for a senior role
• Only Singapore citizens and Permanent Residents are eligible to apply.

Description

The Partnership Manager will be responsible for both demand and supply partnership acquisition. Partnering with companies and executing strategies for new demand and supply partnerships to drive revenue growth and high safety and service levels across MK Global. The Partnership Manager will be working to acquire larger supply partners to manage the Chauffeur jobs. This role will have revenue goals based on maintaining and growing current business as well as securing upsell opportunities and be on the lookout for tenders and any opportunities that will arise. The profitability goals are based on working with high quality and good priced partners. As such, this person will proactively identify, develop, and support revenue and profit growth opportunities while building a relationship of trusted advisor for demand partners and suppliers.

Job Scope

• Build relationships and develop strategies for new supply and demand partnerships
• Identify new sources of revenue generating opportunities with each demand partner and present directly to demand partners
• Identify and onboard new demand and supply partners, including contract negotiation work, technical integration support, and establishing a mutual beneficial relationship
• Daily analyzation of delivery and performance for each partner to maximize success
• Identify new sources of Supply partnership opportunities and grow our fleet together with them to cater to the number of jobs that we have.
• Ability to navigate multiple user interfaces for reporting and supply submissions
• Gather data and present quarterly business reviews for supply and demand partners
• Collaborate with internal teams to develop solutions that will enhance our operational efficiency and improve partnership standards.

Requirements

• High level of Microsoft Excel / Google Sheet and PowerPoint Google Deck experience is required
• Experience in the Chauffeur Drive / Taxi Industry
• Able to work with minimal supervision as well as within a group environment
• Strong communicator with excellent interpersonal skills, negotiation skills and able to handle multiple tasks while working in a fast-paced environment

Position Summary

Marketing Communications Manager has overall responsibility for the brand positioning, media relations, events and partnership marketing, database and online marketing for Copthorne King's Hotel Singapore.

Responsibilities

• Assess market opportunities and conduct research to understand customer needs
• Conceptualise and implement marketing initiatives and business strategies to meet company's goals and overall business objectives
• Lead implementation and management of marketing projects to meet critical deadlines and evaluate campaign effectiveness
• Manage day-to-day marketing communications activities including media relations, branding, advertising, public relations and collateral production
• Develop, monitor, and adjust strategic content for channel marketing to drive channel loyalty and business performance and provide critical analysis of strategies, room's statistics and demand factors
• Proactively identify and build new media relations and database
• Provide content creation campaigns for Facebook and Instagram
• Actively engage food and hotel bloggers and journalists
• Update expenses report on a monthly basis

Key Competencies

• Being a self-starter with excellent interpersonal skills, own sound knowledge and good working relations with the media, community and government agencies, collateral productions and advertising agencies
• Able to create and implement successful marketing campaigns
• Strong leadership with budgetary and cost control skills would be essential
• Able to work under pressure in a dynamic environment

Responsibilities and Duties

• Manage and lead flavor creation initiatives to meet customers and internal project requirements
• Ability to identify potential risks, gaps etc. and develop creative solutions to address technical flavor issues.
• Proactively evaluate new raw materials and assess potential for future use in creating new flavors, partner with Operations business unit to solve potential manufacturing issues.
• Serve as a Technical expert in flavor creation techniques and provide meaningful input into category initiatives.
• Collaborate with internal and external customers to provide insightful partnership and leverage trusting relationships.
• Detailed knowledge of global R&D scope, projects, timelines, and deliverables scheduling
• Strong understanding of global capabilities, effective global network
• Defines gaps in portfolio and technologies to meet consumer needs
• Active involvement with R&D on regular basis for strategic initiatives
• Leads creative input on major regional and global projects
• Directs technology development and implementation in regional projects
• Manage and resolve key technical challenges with most appropriate resource
• Represents the business unit in senior projects to regional customer
• Strengthen ingredient and process knowledge, internally and externally.
• Understand competition capabilities, defines products gaps to category
• Ability to develops / propose customized training programs for Trainees, Juniors and Flavorists
• Any other ad-hoc tasks by Senior Management (representative/owner of business unit)

Requirements

· Bachelor's/Undergraduate Degree/Diploma in any science discipline, food engineering, food science, chemical engineering with at least 7 years relevant working experience as a hands-on Sensory Scientist / Panel Manager in the tobacco industry or related

· With a proven track record in leading Flavor projects, categories, you possess strong Flavor creation, innovation, and development technical know-how in a B2B or B2C environment. Ideally you should have strong interest in evaluating new raw materials and assessing potential for future use in creating new flavors and also experience in working in a team-oriented environment collaborating with cross-functional teams locally/regionally.

· You are the technical expert to identify potential risks and develop creative solutions to address technical flavor issues.

· You are good in building strong customer relations and capable in leading sizeable technical projects that are either proactive or go to market (G2M). You possess flavor creation techniques with strong familiarity in tobacco/savory products market trends.

· You should be comfortable working in a B2B environment with a positive, self-driven or results oriented attitude. Strong teamwork, customer orientation, project management, effective time management skills with proven ability to oversee all assigned projects and meeting deadlines are highly desirable.

Executive-Secretary cum Admin Manager

Salary: 5700 – 6000 with AWS and VB

Working day: Mon -Fri

Working Location: Commonwealth

PA support to Executive-Chairman & CEO

· Support EC & CEO on calendar management, coordinate appointments, meetings and teleconferences.

• All necessary travel arrangements and ensuring to adhere to the company travel policy and budget
• Administrative support including filing of expenses claims

- Good initiative and common sense in general housekeeping and operational matters. (e.g. reminding directors to fulfil statutory requirements after a certain corporate action.)
- Demonstrated problem-solving skills and a proactive approach to tasks.
- Excellent multitasking and organizational skills with attention to detail and accuracy, able to prioritize tasks effectively.

Office Management:

· Maintenance and upkeep of the office - Manage subcontractors on maintenance, cleaning etc and coordinate services with building management and/or landlord.

· Manage contract and performance of cleaning contractor, ensure the cleanliness of the entire office.

· To be the person supporting office renovation, relocation, refurnishing if any, including the office space allocation, etc.

· Maintain and the renewal of service agreements for office equipment.

· Supporting in welcoming guests in office, upkeep of the meeting room, pantry telephone and office supplies.

Job Requirements:

· Preferably a minimum of 5 years of experience in the areas of business travel, admin, ops or office management.

· Open to mid-career individuals

· Proven ability to communicate effectively and work cohesively within a fast and high performing team.

· Good eye for details with a “hands-on” and “can-do” attitude.

· Proven ability to work independently and meticulously in a fast-paced environment.

· Positive mind-set with the ability to work with flexibility and adaptability

· Tech savvy with a strong proficiency in MS PowerPoint and Excel skills.

· A good team-player, proactive and self-motivated.

You will manage SingHealth projects on cluster-wide and analytics initiatives. As the overall lead, you will bring stakeholders, vendors and business partners together to plan, prioritise and execute analytics initiatives in a timely and cost-effective manner.

You will serve as the subject matter expert and key point of contact for data and analytics architecture, data sets and capabilities. Keeping abreast of industry trends, you will identify opportunities to implement new methodologies, innovative solutions and improve data operations.

You will effectively communicate the status, value and importance of data and analytics projects to senior management and staff.

Job Requirements

• A Bachelor’s Degree in Business Analytics, Information Systems, Operation Research, Physics or other quantitative disciplines
• A Master’s Degree in relevant disciplines will be an added advantage
• 10 years of relevant working experience in project management and technical solutions delivery, including at least 5 years of experience in Big Data and Analytics Proficiency in Machine Learning and Data Engineering
• Possess deep understanding of big data techniques (Hadoop Map Reduce, Hive, Pig, Spark) and BI/Visualisation Tools (OBIEE, Tableau, D3.js)
• Experience working in database tools, technology and architecture and cloud-based analytics platforms
• Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation
• Excellent communication and interpersonal skills
• An analytical problem solver with ability to work independently
• Good written and verbal communication skills to document solutions, use cases and recommendations

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team to support the Hospital Planning Committee (HPC) in the planning, coordination, development and management of Eastern General Hospital and Eastern Community Hospital (EGH Campus). You will support the Deputy Director (Hospital and Services Planning) to ensure that the execution, budget and quality of the development are in accordance with the established program, which includes end-user briefs, operations requirements, systems design with technology partners, guidelines and project timelines. Additionally, you will facilitate workshops, coordination meetings with various project stakeholders and reporting to HPC.

Job requirements

• Bachelor degree in Architectural, Engineering or related fields
• Minimum 8 years of related work experience and demonstrated competency (with at least 2 years of managerial / supervisory experience)
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies, would be a strong advantage
• Familiar with hospital operations
• Excellent communication and interpersonal skills and the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with AutoCAD, Photoshop and presentation software.

• Develop comprehensive project management plan including scheduling, resource planning, capacity planning and ensure quality assurance.

• Manage project related tasks to achieve the project objectives on time and within the cost target by strictly enforcing quality, safety and customer satisfaction throughout the entire duration of the project.

• Assure effective project management, smooth and timely communication with all parties involved, in particular with the representatives of the customer.

• Sell variation orders to reach financial objectives.

• Provide regular project management reports for Work In Progress (WIP) review.

• Follow the process oriented Project Management from award until handover including all statutory requirement and deliverables.

• Ensure compliance to Schindler Organizational Norms, policies, procedures and requirement of the processes and quality hold points defined in the work instructions (WI).

• Sign off as defined in ON 17100 for projects, execute all contractual terms to continuously protecting Schindler's financial entitlement.

• Lead the project team and assign adequate authorities and responsibilities.

• Attract, retain and develop employees to meet project needs.

We are seeking to recruit an architectural assistant / project manager. The successful candidate will work as a member of project teams and will have responsibility for supporting the team in the development of designs, preparation of construction information, construction support and contract administration

Requirements

· Singapore Citizen,Permanent Resident or Malaysian

· Recognized architectural qualifications

· Minimum 1-year relevant practical experience

· Prefer NUS graduate

· Degree / master’s in architecture

· Ability to work with clients, consultants, and contractors.

· Knowledge of building codes and regulations.

· Knowledge of Revit Autocad.

· Able to work in teams

· Salary range – S$4,000 to S$5,000

Below pointers must be met to be considered:

 Prepare full set of accounts, Profit & Loss Statement and Balance Sheet

 Budgeting & Business Planning and Cash flow management

 HR and Admin function, which include payroll and staff recruitment , renewing of company related insurance such lorries, office insurance & other admin job.

 Filling of governmental reports, such as GST, CPF filling, & IR8A for individual income and other governmental complaiance

 Handle audit compliance and engage with external auditors for tax filling, AGM and other secretarial compliance.

 Experience and involve in operational job, such as logistics, warehousing & distribution handling process

 Manage & supervision of staff and implementation of policies & procedure thereof.

 Over all finance control supervision.

Responsibilities:

Coordinate daily Front of House and Back of House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Interview and hire staff

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Requirements:

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a manager

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software

Strong leadership, motivational and people skills

Acute financial management skills

Be positive and always smile

Be very self aware

A self starter

Be very responsible and reliable

Be organized

Have good leadership skills and can delegate work appropriately

Have high emotional intelligence

Be observant and pay attention to details

Have good command of the English language

With good habits of cleanliness and is well-disciplined at work

Always punctual

Have excellent personal hygiene

Excellent at learning new methods and following instructions

Work well with colleagues

Takes pride in doing good and consistent work

Keen on learning new skills and tasks

BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Benefits:

Excellent learning environment

Positive team

Staff meal provided

Laundry service available

• Operational Management:
  Oversee operational activities including handling team member and customer grievances/complaints, financial reporting, legal compliance, and safety matters.
• Vendor Coordination:
  Collaborate with external vendors for routine and ad-hoc limousine/shuttle activations, leveraging historical trends, special events, and public holiday requirements.
• Strategic Planning and Execution:
  Develop and enhance departmental strategies and action plans for effective execution by the team, driving operational excellence.
• Stakeholder Engagement:
  Maintain effective communication and coordination with internal stakeholders and external partners/agencies to ensure seamless operations.
• Operations Improvement:
  Support diverse projects aimed at improving operational efficiency and customer satisfaction.
• Fleet and Manpower Utilization:
  Formulate and implement strategies for optimal fleet and manpower utilization, driving productivity and continuous improvement.
• Safety and Compliance:
  Enforce safe work procedures, ensuring compliance with safety regulations for team members.
• Training and Development:
  Identify training needs within the limousine team and execute relevant programs to enhance skills and performance.
• Team Motivation and Counseling:
  Motivate and guide team members to maximize their potential, fostering a high-performance culture.
• Performance Management:
  Conduct performance appraisals and ensure all team members, including outsourced drivers, adhere to 1CG’s Standard Operating Procedures (SOPs).
• Team Building:
  Promote a progressive team culture and maintain a harmonious work environment.
• Human Resources Functions:
  Handle HR-related responsibilities including recruitment, compensation and benefits, welfare administration, work pass processing (application, renewal, and cancellation), and other related activities.
• Payroll and Budgeting:
  Assist in budgeting and forecasting payroll-related costs. Prepare employee status change forms for salary adjustments, transfers, etc., and review attendance, leave, medical claims, and other expenses.
• Process Improvement:
  Regularly review and improve workflows, regulatory compliance, and work practices for better efficiency and alignment with company goals.
• Policy Compliance:
  Ensure payroll policies and processes are consistently administered in line with company policies and statutory regulations through audits, reports, and monitoring.
• Performance and Compensation Support:
  Provide assistance during annual performance and salary review exercises.
• Other Duties:
  Perform any additional duties and responsibilities assigned by management as needed.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Are you interested to work for a premium eco-bedding brand with a focus on quality and sustainability?

We are looking for an ASSISTANT SALES MANAGER who will oversee the overall business expansion of Heveya® in Singapore.

Our next hire would ideally be a hands-on and all-around person, who has the drive to develop a sales team and set them up for success. You will be part of the team shaping Heveya®’s expansion in Singapore.

How you will contribute:

• Lead, inspire, and motivate the sales team to consistently meet and exceed sales targets.
• Develop strategies to improve conversion rates and boost customer satisfaction, driving both in-store and online sales performance.
• Enhance the customer experience by ensuring a high standard of customer service and upholding visual merchandising (VM) guidelines to create an inviting and engaging store environment.
• Monitor sales floor activity to ensure sales staff are following best practices and delivering excellent service.
• Lead ongoing training programs for junior staff and part-time employees to develop their sales skills, product knowledge, and customer service abilities.
• Conduct one-on-one coaching and provide constructive feedback to team members to foster continuous improvement.
• Oversee the scheduling of sales team shifts, ensuring optimal coverage and peak-time availability.
• Lead regular sales meetings to track performance, discuss goals, and identify areas for improvement.
• Manage communication with suppliers regarding product inquiries, customizations, and quotations.
• Take charge of handling customer complaints, resolve issues promptly, and ensure customer satisfaction.
• Act as the primary point of contact for Departmental Store Partners, maintaining and nurturing strong relationships.
• Collaborate with Sales Operations to improve forecasting accuracy and ensure seamless inventory management.

Responsibilities:

• Arrange export shipments to distributors/customers, including drop and export shipments.
• Prepare and handle commercial documentation such as invoices, delivery orders, and shipping documents using in-house systems like RPMS.
• Coordinate shipments and cargo collection with the warehouse department.
• Prepare necessary shipment certificates (e.g., SMF, COO, COQ).
• Prepare Letters of Credit for bank submission.
• Liaise with external vendors, including freight forwarders, clearing houses, third-party logistics providers, and delivery contractors.
• Process manual purchase orders and shipping instructions for vendors in regions including Japan, America, Europe, China, Indonesia, Thailand, and India.
• Negotiate rates and contracts to optimize delivery efficiency and cost.
• Plan and monitor inbound shipments/freights from both local and international suppliers.
• Track and oversee costs related to loading and unloading.
• Investigate claims from distributors concerning shortages, incorrect deliveries, or defective parts with warehouse personnel.
• Prepare orders and monthly reports as needed.
• Perform any other duties assigned during the course of work.

Required Competencies:

• Strong interpersonal and customer service skills.
• Ability to multitask and prioritize daily tasks effectively.
• Professional demeanor with a positive image toward customers.
• High level of integrity and transparency.
• Attention to detail and a meticulous approach to minimize errors.
• Positive and responsible attitude.
• Strong self-motivation and commitment to task completion.
• Ability to adapt to and perform well in a fast-paced, high-volume environment.

Job Summary:

Formulate and execute sales plan in line with company long term and mid-term goals to achieve sales targets and revenue goals. A people person and team player that works well with leaders of other functions to achieve the common goals of Ademco.

Job Responsibilities:

• Develop and execute sales development plan to achieve sales targets, expand our customer base and execute company strategic goals
• Own and hit/exceed annual sales and profit/margin targets within assigned territory and accounts
• To personally accountable for and develop pipeline target and activities that is mutually agreeable with the management
• Create and communicate sales goals and ensure SG leadership team are informed on the progress of those goals
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs
• Effectively communicate value propositions through presentations and proposals
• Monitor changes in the industry and leverage them for business opportunities
• Participate in forums to keep abreast of new changes in the industry and practices
• Recommend changes in pricing structures in product lines or products
• To perform any other duties that may be assigned by the management

Job Requirements:

• Minimum 6 years of project sales and segment development experience with proven track records. At least 2 years in senior sales management position. Experience in Security Industry would be added advantage.
• Great personality and relationship builder
• Excellent written and verbal communications skills
• Proven ability to build close relationship with customer
• Proven ability to drive the sales process from start to finish
• Proven ability to position products and differentiation against competitors
• Proven ability to articulate the distinct aspects of services and products
• High energy level. Positive, "can do" attitude
• Excellent listening, negotiation and presentation skills

We would like you to state your current and expected package in the application so that we expedite the processing.

Operations Manager in SuperMarket

Operations Manager Responsibilities

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• All Races welcome,

The Hotel General Manager is responsible for the overall management and strategic direction of the hotel. This includes ensuring the highest standards of customer service, optimizing hotel operations, maximizing profitability, and ensuring a positive guest experience. The General Manager will lead a team of department heads and staff to achieve the hotel's business goals.

Key Responsibilities:

Operational Management:

• Oversee daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and security.
• Ensure compliance with all health and safety regulations.
• Implement and monitor standard operating procedures (SOPs).

Financial Management:

• Review and manage the hotel's budget, including revenue and expenditure forecasts.
• Monitor financial performance and implement cost-saving measures.
• Oversee financial reporting, including monthly P&L statements.

Guest Experience:

• Ensure the highest level of guest satisfaction and address guest complaints and feedback promptly.
• Develop and implement strategies to enhance the guest experience.
• Monitor online reviews and feedback platforms to maintain a positive online reputation.

Human Resources:

• Conduct performance evaluations and implement employee development programs.
• Foster a positive work environment and promote teamwork and employee engagement.

Sales and Marketing:

• Develop and implement sales and marketing strategies to increase hotel occupancy and revenue.
• Establish and maintain relationships with corporate clients, travel agencies, and other key stakeholders.
• Oversee the hotel's branding and promotional activities.

Strategic Planning:

• Develop and implement long-term strategic plans for the hotel.
• Identify new business opportunities and market trends.
• Ensure the hotel remains competitive in the market.

Quality Assurance:

• Maintain high standards of quality and service in all areas of the hotel.
• Conduct regular inspections and audits to ensure compliance with brand standards.
• Implement corrective actions as necessary.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5-7 years of experience in hotel management or a similar role.
• Strong financial acumen and experience in budget management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of hotel management software (e.g., Opera, PMS) is preferred.
• Proficiency in Microsoft Office Suite.

Scale Insights is a SaaS company that helps brand owners scale their business on the Amazon marketplace by automating their advertising campaigns using rule-based algorithms.

As an Account Manager, you will be the key link between our clients and internal teams, ensuring customer satisfaction and long-term success. You will manage client relationships, identify opportunities for growth, and ensure the smooth delivery of our products and services.

Key Responsibilities:

1. Client Relationship Management:

• Serve as the primary point of contact for a portfolio of clients.
• Develop and maintain strong, long-lasting client relationships.
• Conduct regular check-ins and reviews to ensure client satisfaction.

2. Account Growth and Sales:

• Identify opportunities to upsell or cross-sell additional products/services.
• Collaborate with sales and marketing teams to achieve revenue targets.
• Prepare and deliver client presentations, proposals, and reports.

3. Coordination and Communication:

• Liaise between clients and internal teams to ensure successful delivery of solutions.
• Communicate client requirements and feedback to the relevant teams.
• Ensure prompt resolution of client issues and concerns.

4. Performance Monitoring and Reporting:

• Track account performance and key metrics.
• Provide regular updates to clients and internal stakeholders.
• Analyze client data to identify trends and recommend improvements.

5. Strategic Planning:

• Develop account plans tailored to client needs and business goals.
• Monitor industry trends and client-specific challenges to anticipate needs.
• Support the onboarding of new clients to ensure a seamless experience.

Job Requirement

• Relevant work experience in account management, project leadership or technology consulting. SaaS experiences a benefit.
• Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
• Excellent communication skills to articulate technical issues to diverse audiences.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proven track record of highly professional customer service in a fast paced, dynamic environment.
• Analytical mindset with problem-solving abilities.
• Proficiency in CRM software.

Do drop us your CV @ [email protected] .Only successful candidates will be notified to proceed to the next round.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be supporting Clinical Division Lead(s) in driving and coordinating the processes for researching and developing the new clinical care model and service plans, in particular new models of care which leverage digital and mobile care technologies.

You will contribute to the development and execution of the nesting plan, initiatives, and strategies for the new hospital. This role provides opportunities to work with internal departments and other key stakeholders to align development work plans to the hospital’s objectives. This cross-functional exposure will broaden your understanding of healthcare and position you for future growth.

You will also be providing secretariat support for meetings to support the above activities, as well as following-up on issues raised at meetings and assisting to coordinate follow-up actions until resolved.

Job requirements

• Recognised degree in any discipline with minimum 8 years of related work experience.
• Good background clinical knowledge with proven managerial/ supervisory experience in leading teams/projects.
• Familiar with data extraction from relevant healthcare-information systems or prior relevant work experience would be an advantage.
• Proficient with Microsoft Office applications.
• Team player, innovative, resourceful, and independent individual.
• Possess good analytical, strong communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation.

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Senior Manager, Plans & Development is responsible for the sensing making of MINDS' strategic and operational environment. S/He plans, implements and reviews MINDS' medium to long term plans & initiatives. S/He is also conscientious in ascertaining and assessing relevant strategic and operational matters that might impact MINDS' business model, modus operandi and strategies, Mission and Vision.

S/He is required to conduct strategic reviews/analysis, study into areas of organisation development, and think tank pieces that will help to reframe and transform the organisation for the future.

S/He may work in various settings within MINDS that pertain directly or indirectly to the organisation's strategic and management planning processes. These could range from Workplan Seminars, Workplan Retreats, Board Meetings, Partnership Engagements, Focus Group Discussions and Senior Management Meetings.

S/He should be proactive, forward looking, conversant in systems thinking and sensitive to the strategic needs of the organisation. S/He should possess strong inter-personal communication and problem-solving skills.

Strategic Planning

• To conduct regular horizon scanning on relevant strategic and operational matters• To plan, conduct and manage FGDs (if needed) and other sensing mechanisms to gain insights, opinions and impressions of MINDS effectiveness in executing its mission
• To sense-make from the data points collected to assess the potential implications and impacts on MINDS, which are to be presented to MINDS senior management team on a regular tempo, annually• To identify key issues and potential ‘Black Swans' from the horizon scanning that could impact MINDS' Vision, Mission, Business Model and Strategic Thrusts
• Undertake evidence-based trials, experiments and projects relevant and when deem necessary for strategic planning
• Conduct research study in various areas of the organisation development (e.g. Knowledge Management, Change Management and etc.)
• Conduct strategic reviews/analysis on the effectiveness of policies and programmes for the organisation (e.g. Data collection, ERM and etc.)
• Produce Think Tank Research pieces that reframes and transform the strategic thinking for the organisation (e.g. Inclusive Living for PWIDs, Independent Living for PWIDs, Funding Models from Care to Development)

Strategic Partnership

• Liaise and collaborate with external agencies as appropriate on strategic matters to raise the standard of service delivery to clients and improve the quality of their lives

Organisation Excellence

• Study and Review into the bimonthly MINDS Monitoring Dashboard to be presented to SMM and Board
• Assist in the development and approval of MINDS Monitoring Dashboard using Data Analytics
• Review and Present MINDS Monitoring Dashboard using Data Analytics to SMM and Board

Culture Building & Planning Cycle

• To design, plan and execute MINDS' Annual Workplan Seminar

• To assist in the design, planning, execution and if needed facilitation of MINDS' management retreats

• Demonstrated experience and skills in strategic planning; analysing, framing, reframing, systems thinking, wide span of perspective, and grounded in options generation

• A minimum of 5 years' experience in strategic planning, risk management and Occupational Health and Safety, or quality improvement

• A relevant degree qualification and/or postgraduate qualification and/or in a related field of expertise

• High level of written and oral communication skills with the ability to communicate with a range of stakeholders

Summary:

The Customer Journey & Growth Program Manager is a strategic role combining expertise in customer experience, M&A, franchise management, and new business development. The role emphasizes operational excellence, regional market knowledge, and ERP project implementation to drive growth and enhance customer journeys across the brand portfolio. This position also requires financial and audit expertise to ensure operational and strategic decisions are data-driven and sustainable.

Key Responsibilities:

Customer Journey and Experience Management

- Design and optimize customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.

- Collaborate with marketing, operations, and technology teams to implement customer-centric initiatives.

- Analyze data to track and improve customer satisfaction, loyalty, and retention.

Mergers & Acquisitions (M&A) and Franchise Management

- Support M&A activities by conducting financial analysis and assessing customer and operational synergies.

- Develop and oversee franchise management strategies, ensuring consistent brand compliance and performance.

- Build relationships with franchisees to support their operational and customer journey improvements.

New Business Development and Market Expansion

- Identify and pursue growth opportunities in the SEA market.

- Lead new concept launches and market entry strategies to strengthen the brand portfolio.

- Conduct market research to understand trends, consumer behavior, and opportunities in the F&B industry.

ERP and Project Management

- Oversee ERP implementation to streamline processes and enhance operational efficiency.

- Manage cross-functional projects with clear objectives, timelines, and KPIs.

- Ensure alignment of all projects with the company’s strategic goals and growth objectives.

Financial and Audit Expertise

- Leverage ACCA certification and audit experience to ensure financial accuracy and compliance in projects and operations.

- Conduct regular audits and financial analyses to identify risks and opportunities for cost optimization.

- Collaborate with finance teams to align customer journey projects with budgeting and financial targets.

Regional Expertise and Communication

- Utilize knowledge of the SEA market to inform localized strategies and initiatives.

- Build strong networks in the region to stay ahead of market trends and opportunities.

- Communicate effectively in English, Malay, and Chinese to engage diverse stakeholders and audiences.

Qualifications:

- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry.

- Proven experience in customer experience, M&A, franchise management, or new business development.

- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion.

- Hands-on experience in ERP project implementation.

- Fluency in spoken and written English, Malay, and Chinese.

Key Competencies:

- Strong financial acumen and attention to detail.

- Strategic thinker with the ability to align customer experience with business goals.

- Exceptional project management skills, with the ability to lead cross-functional teams.

- Excellent interpersonal and communication skills, adaptable to diverse cultures and stakeholders.

- Entrepreneurial mindset with a focus on innovation and growth.