The Key Account Manager, Retail – FMCG, is part of our Sales team. He/she is expected to work closely with the other KA Executives and Managers, as well as with Marketing, Sales Operations, Import & Export, and Finance & Accounts departments. We also expect to have strong Sales or Business Development experience in the Grocery segment with the major retail chains in Singapore that are not limited to NTUC, and Sheng Siong.

Qualifications & experience

Min 1 year in Management Field (e.g. CMM, FP NTUC & DFI)
Experience in Modern Trade is a MUST
Experience in Key Accounts is an advantage
Work in an FMCG environment (i.e. Supermarket industry)
Great communication skills (for external customer facing & internal sales rep/merchandisers facing)
Good Excel & PowerPoint skills (for internal reporting, and external document filling)
Able to handle pressure on deadlines & attention to details

Tasks & responsibilitiesKey Account Responsibilities:Meet monthly sales targets for designated accounts. Collaborate with Operations to optimize sales, distribution, and merchandising.
Monitor the service level of assigned accounts and minimize loss of sales opportunities.

Promotion Strategy and Product Launch:Enhance promotion strategies for increased sales
Establish objectives and marketing plans with retailers.
Conduct market research on industry trends and intelligence for business expansion

Product Launch:To do new product listing with each supermarket chain and responsible for the planning and implementing new product launch activities.
Responsible for product promotion proposal submission, negotiation, and execution.
To liaise and negotiate with supermarket personnel for product display space and rental during promotion periods, and to improve visual merchandising of our products.
Propose and execute ways to expand product display for brand awareness in outlets.

Relationship Building:Build and strengthen relationships with buyers, outlet personnel, and relevant parties to ensure smooth operations e.g. stock ordering, replenishment
Understand the customer’s business universe, identify and capture opportunities to increase market share in the outlet, and identify the opportunities/threats in the market to increase the outlet’s potential for maximizing profits to the company.
Provide excellent customer service and enhance customer relationships. Build effective business relationships with customers to meet their needs while protecting the company’s interests.

Sales Development:Assist in developing and implementing sales activities (NCP, promotion, thematic campaign).
Monitor and track marketing expenses to ensure that trade spend is within budget
Analyze category, brand sales, and promotions of assigned accounts for business opportunities to grow sales, volume, and distribution Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness
Conduct quarterly and/or bi-yearly business reviews with assigned accounts to improve sales performance and to develop the business further.

The incumbent is responsible for identifying market, product portfolio and individual customer strategies and opportunities. This position requires a strategic thinking, self-starting individual who is able to communicate with varying personal backgrounds in a business and social environment. This role is for Singapore / Brunei territory only.

Key Responsibilities

Market Development:

• Identify and develop new business opportunities, markets, and customer segments for Electric Motors / IOT products and services.
• Analyse market trends and competitor strategies to position our products effectively.
• Develop and implement strategic plans to penetrate the market and achieve sales targets.
• Strong Focus on MRO sales and development for Electric motors to new and existing customers.
• Business Development of IOT solutions

Customer-Relationship-Management:

• Build and maintain strong relationships with key customers, OEM partners, and stakeholders.
• Lead technical discussions, negotiations, and contract discussions, ensuring favourable terms and long-term partnerships.

Sales Strategy and Execution:

• Drive sales activities, from lead generation to closing deals
• Manage the sales pipeline, forecast sales, and report progress regularly to the Managing director

Skills:

• Strong analytical skills with the ability to identify market opportunities
• Excellent communication and negotiation skills, with the ability to influence decision-makers.
• Strong organizational skills and attention to detail.

Experience & Pre-Requisites:

• Proven track record in electric motor sales or relevant e.g electrical / automation / instrumentation solutions
• Good contacts with end-users in the Oil and Gas / Chemicals/ Manufacturing / semiconductor / Industrial segments
• Minimum 2~ 3 Years Sales experience in Electrical solutions selling
• ITE / Diploma or Bachelor’s degree holder in Electrical, Mechanical Engineering or relevant discipline
• Possess class 3 driving license and preferably to have own transport (Transport allowances will be provided)

We are seeking an Account Manager to join our supportive sales team. This role will suit someone who is highly motivated and well-organized with excellent written and verbal communication skills and attention to detail. You will have a positive attitude, be a strong team player with a desire to learn and work hard and be able to adapt to a changing environment while working accurately to meet deadlines.

Package Includes: Basic $2,000-$4,000 + KPI Incentives (Up to $2,000) + AWS

Responsibilities:

Account Retention:

• Ensuring business retention of existing cross border accounts and further penetration
• Monitoring and analyzing key accounts shipping trends/volume and revenue sustainability
• Providing consistent updates to management on areas of improvement for sales performance
• Proactive negotiation with clients on contractual rates to ensure business retention
• Maintain positive relationships with existing merchants as the main touchpoint and attend to their needs Provide solutions and resolve issues professionally and promptly

Account Development:

• Source for new opportunities and cross-selling of product mix Import & Export
• To handle all incoming international delivery leads
• Work on International inbound and outbound leads diligently
• Uncovering new areas of business opportunities and having a sustainable pipeline strength of 20% vs plan
• Provide weekly updates on pipeline strength and progress of potential opportunities
• Reporting of weekly activities with clients (visits/calls & meetings)
• Having a good collaboration with internal business units- stakeholders to deal with clients’ issues/challenges and concerns appropriately
• Accountability to deliver ad-hoc projects/tasks that have been assigned

Requirements:

• Minimum 2 years of working experience in an Account Manager role. Relevant experience in ecommerce logistics and cross-border ecommerce is an added advantage
• Minimum Bachelor's Degree in Logistics and Supply Chain Management or other relevant fields
• Strong communication and interpersonal skills to build relationships with internal and external stakeholders
• Excellent knowledge in eCommerce/international logistics and/or parcels will be highly advantageous
• A self-motivated, result-oriented individual, passionate about sourcing new business
• Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills
• Proactive, resourceful with the ability to work well independently or in groups
• Strong networker & relationship builder and highly goal-driven and work well in fast-paced environment

If you feel that you meet the above requirement and share the same value as us, simply submit your application with your CV, academic records, and your reference letter (if any).

We look forward to receiving your application!

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We, Scents & Blends are a manufacturing firm specialising in the liquid Flavour & Fragrance industries.

What is the Flavour & Fragrance (F&F) Industry?

The Flavors & Fragrances Market are compounds used to enhance the characteristics of end-use products in the food & beverage, pharmaceutical, consumer products, and cosmetic industries.

• Flavours are used in a wide range of products that include bakery, snacks, confectionery, meat, poultry, seafood, and others.
• Fragrances - The perfume industry revolves around the production of scents and essential oils whose major use is to enhance pleasant smells and fragrances. With the kind of attention it pays to hygiene, the perfume industry is an indispensable part of the cosmetic and personal care industry.

This role shall be based in Singapore and report to the company's General Manager (GM).

• He/She will lead the sales/marketing division in Singapore.
• Coordinate with sales/marketing teams from different countries in the Asia Pacific region such as Vietnam, Thailand, Malaysia, India and Indonesia for servicing local clients and monthly sales report submission etc.
• Provide customer service / maintain existing key customer accounts.
• Create new client accounts from different countries, especially new market regions.
• Increase sales volume specifically in the Asia Pacific region.

Requirements:

• Possess at least 5 years of experience in sales of FLAVOUR and FRAGRANCE and/or FOOD PRODUCTS.
• Minimum Diploma/Degree qualification in Business Administration/Business Management & Marketing.

As a Sales Engineer / Senior Sales Engineer, you will join our dynamic sales force in developing new businesses and providing professional solutions to our potential clients. Identify new sales opportunities through prospecting.

Job Description:

• Originate and close opportunities to develop new market segments, product groups and channels.
• Identify and canvass new sales opportunities and market through prospecting.
• Develop and plan sales strategies to meet monthly sales targets and progressive KPIs.
• Respond efficiently to customers’ technical or commercial queries and consistently meets customers’ expectation.
• Work closely with General Manager to develop and implement sales and service strategies to achieve committed sales target.
• Work closely within Sales Department to manage and expand existing business and contribute to meet sales KPI.
• Travelling to be expected.

Requirements:

• Diploma or Degree in Engineering, preferably in Marine, Mechanical or Mechatronics field.
• Have a strong and successful sales experience for more than 5 years in marine industry.
• Positive working attitude and self-motivated.
• Preferred who are familiar with 2-Stroke & 4-Stroke Engines, Engine Components MRO.

Additional Information:

• 5 days’ work week
• Transport provided from Choa Chu Kang and Pioneer MRT and vice-versa.
• Variable bonus and better medical benefits.
• Career growth & learning opportunity.

Objective of the role:

Drive revenue growth and market expansion for our Industrial Air and Water Treatment systems in Singapore and the region. Develop and implement sales strategies to achieve ambitious sales targets, enhance customer satisfaction, and solidify the company's position as a leading provider in the industry.

Responsibilities:

• Represent the company effectively with comprehensive knowledge of our offerings in Industrial Air and Water Treatment systems.
• Conduct market research on consumer needs and identify how our solutions address them.
• Achieve company objectives by planning thoroughly, sales goals, analyzing performance data, and making forecasts.
• Generate and qualify leads, manage sales opportunities through to closure, and secure customer contracts.
• Lead and develop a high-performing sales team to achieve and exceed sales targets

Requirements:

• Proven record of success with the entire sales process, from planning to closing.
• Excellent communication, interpersonal, and organizational skills.
• Superb leadership ability.
• Potential traveling at least 10% of the time.
• Preferable relevant experiences in Semiconductor Industry.
• Preferably with Engineering background.

THE ROLE

We’re looking for a Sales Manager to lead and scale our global sales efforts. You can choose to be based in our Singapore office or work remotely, with occasional travel for team meetings or key business events. This is a hands-on role where you will drive new business growth across the USA, Europe, and Asia, while overseeing a team of Account Executives. You’ll also work closely with cross-functional teams such as Marketing and Customer Success to optimize the sales process and achieve business goals.

WHAT YOU WILL DO

• Own and drive revenue growth across the USA, Europe, and Asia to meet or exceed MRR targets.
• Manage, mentor, and develop a high-performing sales team of Account Executives.
• Collaborate with the Head of Sales to refine and execute the global sales strategy in alignment with business goals.
• Develop and optimize a structured sales process within HubSpot, ensuring consistent tracking and improvement of sales metrics.
• Align closely with Marketing on lead generation strategies to maintain a robust pipeline.
• Partner with Customer Success to ensure smooth handoffs and support for customer retention.
• Analyze sales performance metrics and market trends, identifying areas for improvement and growth.
• Build and maintain strong relationships with key stakeholders internally and externally.
• Provide ongoing coaching and mentorship to enhance the team’s skills and performance.
• Champion continuous improvement in sales operations, focusing on scalability and data-driven decision-making.

WHO YOU ARE

• A results-driven sales professional with a proven track record of success in SaaS sales management.
• Near-native or native-level proficiency in English (spoken and written).
• Experienced in selling to global markets, with a strong understanding of the USA, Europe, and Asia.
• A strategic thinker capable of aligning sales operations with overall business objectives.
• Skilled at building and managing high-performing sales teams and optimizing processes.
• Proficient in using CRM tools like HubSpot to track performance and inform data-driven decisions.
• A strong communicator and collaborator who works well with cross-functional teams.
• Committed to fostering a positive, high-energy sales culture focused on accountability and results.
• Willing to travel to Singapore occasionally if working remotely.

(A) Key Functions and Responsibilities

1. To proactively build existing business and generate new business opportunities.

2. To passionately provide customer service through good rapport and relationships including understanding and qualifying of requirements, technical recommendations, issue resolutions and support.

3. To lead and liaise between internal and external customers to ensure smooth coordination of all customer service matters including but not limited to order processing, planning, delivery scheduling and issue resolutions and customer specifications.

4. To participate in the formulation and commitment to the implementation of the company’s sales plans in line with corporate objectives.

5. To ensure the meeting of sales target and closing of sales in a professional and effective manner.

6. To respond efficiently to enquiries with appropriate information about the company and its products and service offerings.

7. To improve overall sales departmental functions including studying, evaluating, and re-designing of processes and internal controls, determining system and internal control improvements, monitoring and analyzing results and implementing changes in line with the company policies including SOX guidelines.

8. To be accountable for margin and collection targets.

(B) Supplementary Functions

1. To constantly monitor and feedback on market developments to enhance accurate and timely decision making.

2. To lead intradepartmental and interdepartmental discussions to generate growth and meet customer requirements.

3. To work closely with customer service and production planner to meeting customer’s requirement.

(C) Skill/Experience

1. Must possess good leadership skills to drive management of results.

2. Must be independent, passionate, self-motivated, and results driven to be able to work with minimal supervision to achieve KPIs set.

3. Must possess good build and solving values to generate sales growth.

4. Must possess strong analytical and negotiation capabilities.

5. Must be proficient, both written and verbal, in English.

6. Must be able to communicate business proposals and technical issues with good presentation skills.

7. Must possess good “soft” skills to interact with all levels especially top level decision makers.

8. Must possess own transport and willingness to travel.

9. Able to work under pressure.

10. Computer literate.

(D) Requirements:

1. Experience: Minimum 2-3 years sales experience with a proven track record.

2. Education: Minimum Diploma/Degree in any field.

3. Must have passion for sales.

4. Class 3 driving license with own transport.

To identify project : Active participation and identification of prospective project through regular contacts with customer (face to customer)

· To liaise with allocated customer for sales acquisition

· To review customer requirements and prepare offers to allocated customer and follow-up offers with customer and keep updated project information

· To finalise and negotiate on contract with customers

· To commit and achieve the order intake budget

· To prepare project schedules

· To maintain existing account and help expand sales network

· Good contact with M&E Contractors & Consultant

Job Responsibilities:

• Support and manage day-to-day sales operations, including processing quotations, sales orders, purchase requisitions, delivery orders, and invoicing.
• Handle customer inquiries via email, phone, or in person, providing information about products and services. Respond promptly to customer inquiries and manage all incoming queries, issues, or grievances with patience, positivity, and professionalism.
• Obtain costing from procurement, suppliers, or internal sources, and submit quotations, artwork, and other related documents to customers promptly.
• Proactively update customers on their order status, ensuring timely delivery and accurate tracking.
• Support the generation of sales through cold calling or by responding to incoming queries from various platforms.
• Collaborate effectively with finance, operations, and sales teams, and liaise with customers on sales and stock aging monitoring.
• Communicate with customers to follow up on unpaid invoices while maintaining professionalism and strong customer relationships.

Job Requirements:

• At least 1 year or above related working experience as sales coordinator/sales admin/sales support etc.
• At least ‘N’ level, ‘O’ level or equivalent
• Computer literate, preferably with basic knowledge of SAP system
• Willing to learn, able to follow instruction.
• Customer oriented, able to communicate with customers in an effective manner.
• Able to perform overtime work as and when required, mostly during monthly closing.

• Prepare comprehensive technical proposals and other necessary documents for tenders and bids.
• Communicate with sub-vendors (such as motor, coupling, and other suppliers).
• Participate in meetings with clients and stakeholders to clarify project requirements, address technical queries, and ensure understanding of the offered solution.
• Identify potential application issues, ensuring the correct pump selection and system integration.
• Collaborate and support the sales process by offering technical expertise during meetings, presentations, and customer negotiations.
• Skill for rotating machine trouble shooting.
• Experience for Vibration Analyst
• Experience working in rotating machine industry more than 5 years.

• Preparing and developing technical presentations to explain our company's products or services to customers.
• Discussing equipment needs and system requirements with customers and engineers.
• Collaborate with sales teams to understand customer requirements and provide sales support
• Timely response to customers’ sales enquires and determine appropriate product recommendations based on customers’ work processes.
• Provide quotation for project tenders and provide technical support to customers.
• Other ad-hoc duties as assinged

Key Responsibilities:

• Client Outreach: Identify and reach out to potential clients via GeBiz, social media, cold calls etc.
• Sales Presentations: Present our services to clients, highlighting how we can meet their media production needs.
• Relationship Building: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
• Deal Negotiation: Negotiate contracts and pricing with clients to close sales and achieve targets.
• Collaboration: Work with our production and creative teams to ensure client expectations are met.

Qualifications:

• Experience: Previous sales experience.
• Skills: Strong communication and negotiation skills.
• Knowledge: Basic understanding of media production processes is a plus.
• Education: Fresh graduates are welcome.

Benefits:

• Work from home
• Opportunities for career growth
• Little supervision

• Build relationships with clients and customers. ...
• Advise clients or customers. ...
• Provide customer service. ...
• Research the market and competition. ...
• Negotiate on price, quantities and specifications. ...
• Create proposals and make bids for business. ...
• Attend trade shows, exhibitions or events.

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

About eGENTIC:

Welcome to eGENTIC – your global go-to for lead generation, shaking up the B2C scene! We're on the lookout for a standout individual to join our growing sales team and take charge of the Thailand markets. If you're a dynamic sales manager ready to make waves, keep reading!

Job Description:

As the Sales Maestro for Thailand, you'll be a key player in steering our lead generation efforts in these regions. We're seeking someone with a passion for sales and a drive to learn and grow.

What We're Hunting For:

• A market maven who crafts sales relationships with direct customers and advertising/media agencies. Get ready to unleash your creativity and whip up business presentations that leave everyone in awe!
• A true hunter mindset who thrives on connecting with people, a prospecting pro who can cold-call like it's nobody's business. You live for bringing in new business. Generate leads independently from scratch and thrive on turning prospects into partners.
• A sales virtuoso with killer communication and negotiation skills. You close deals, manage expectations, and solve problems like a superhero. You're the architect of country plans that scream sales growth.
• An Individual contributor who takes ownership and can work independently. Identify key prospects, build a strategic sales approach, and let's talk about taking the world by storm! Ideal for someone passionate about achieving sales goals.
• A team player who dances seamlessly with every function in the company, contributing to the success of the country team, and supporting your team to greatness.

Qualifications:

• A passion for navigating through Thailand and embracing its dynamic market landscape.
• Proficiency in the native languages of the regions to effectively interact with clients and business partners.
• A rock-solid background in sales and business development, with a history of hitting targets out of the park.
• Leadership skills that could rival a rock band manager. Team building and development are your jam.
• The ability to think strategically and execute plans like a chess grandmaster.
• Communication and interpersonal skills that could charm the socks off anyone.
• Analytical and problem-solving abilities are sharper than a ninja's sword.
• Bonus points if you've rocked the lead generation or digital marketing scene.
• Willingness to travel extensively for the role, ensuring hands-on engagement with clients and markets.
• A degree in marketing, business, or a related field – because we like our team educated and ready to rock!

What We Offer:

• A salary that'll make your bank account do a happy dance, plus performance-based bonuses.
• Opportunities to spread your wings and grow professionally.
• The chance to play a role in our Thailand market expansion.
• A work environment so supportive and collaborative it's practically a family reunion.
• A flexible work culture because we know you're a rockstar on and off the stage.

If you're a motivated, results-driven professional with a passion for the Thailand markets and sales, we want you!

Join eGENTIC and be part of an exciting journey delivering top-tier consumer leads to businesses in these regions. This opportunity is based in the heart of Singapore – let's create some excitement together!

Office Location: Boon Lay

Working days: 5 days weekly (Mon, Wed, Thu, Fri, Sat)

Off day - Tuesday

Rest day - Sunday

Working hours: 8am to 5pm

Benefits:

• Basic salary + OT pay
• AWS
• Performance Bonus

Job Scope:

• Answering phone calls, replying emails, answering customer queries, providing information, taking and processing orders
• Liaise with clients directly if there’s delivery or stock issues
• Communicate with logistics for delivery arrangement
• Prepare packing list for warehouse
• Handling salmon factory yield rate report and stock in
• Matching signed delivery order invoice with tax invoice
• Daily sales report submission
• Mailing invoices to clients
• Filing of invoices
• Preparing of sticker labelling

Requirements:

• No Experience Required, Training will be provided
• Positive and willing to learn
• Able to work under pressure
• Good interpersonal, communication & administrative skills
• Meticulous and attentive to details
• PC literate
• A great team player

Basic information

• Location: Kallang
• Working timing: Monday - Friday, 9am - 6pm

Job scope:

• Coordinate sales meetings and events.
• Support daily sales-related documentation tasks.
• Ensure efficient facilitation of the sales process upon receiving Purchase Orders.
• Assist with meeting minutes, documenting key notes and action items.
• Provide support in preparing and submitting tender documents for the sales team.
• Prepare quotations and invoices.
• Assist the sales team by compiling and organizing necessary documents for client interactions, aiding team members in the field.
• Collaborate with the sales team to streamline sales processes.
• Focus on administrative tasks to ensure smooth back-end operations for sales.
• Perform ad-hoc duties as assigned.

Job requirement:

• Bachelor's degree in Business Administration or related field.
• Excellent communication and organizational skills.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to work independently and as part of a team.
• High level of accuracy and attention to detail.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Job Summary:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsibilities:

· Processing of sales orders, delivery orders, and invoices accurately ad timely

· Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment

· Provide feedback on the efficiency of the customer service process.

· Answer all product-related questions in a polite manner and addressing queries promptly.

· Prepare written and verbal quotations to customers timely and accurately

· Follow up on inquires through communication channels, maintaining strong customer relationships at all times

· Actively promote the Fischer Bell brand to Establish and develop new leads with potential customers

· Support the development of new and existing products

· Bookkeeping of customers’ transactions, complaints and all necessary records.

· Maintain a professional and positive attitude on all times

· Continuously improve product knowledge and sales skills to provide exceptional service

· Other duties as assigned by management

Outdoor Sales Responsibilities:

· Identifying potential customers and gathering information about their needs and preferences.

· Visiting potential clients at their locations to present products or services, demonstrate features, and explain benefits.

· Establishing rapport and maintaining strong relationships with existing and potential customers to ensure customer loyalty and repeat business.

· Preparing and delivering compelling sales presentations tailored to the specific needs of each customer, highlighting how the product or service can solve their problems or meet their requirements.

Requirements:

·Min. O levels and above

· Ability to handle customers amicably and maintain professional customer service skills

· Excellent oral and written communication skills

· Meticulous and detail-oriented

· Proficient in MS Office application such as Word, Excel

· Class 3 Driving License

· Possess proactiveness and willingness to learn

· Sales Experience Preferred

· Proactive in generating leads

SMARTr International Pte Ltd is looking for a Sales Engineer to join our team.

Key Responsibilities:

• Work closely with the Engineering Sales Manager.
• Possess technical knowledge in mechanical engineering.
• Provide technical consultation and support to customers, understanding their requirements and offering suitable solutions.
• Prepare and deliver technical presentations, proposals, and product demonstrations.
• Provide sales support and assist in troubleshooting technical issues.

Fresh gratuates with Diploma in Mechanical Engineering or gratuate from ITE, Polytechnic are welcome to apply.

Working Days: Monday - Friday

Working Hours: 8.30am - 6.00pm

13th month bonus

Job Highlights:

· Annual Bonus

· Career Progression

· 5 Days work week

· Training and support provided

Responsibilities

· Managing all sales support responsibilities including Contracts, Relocations, Service Requests through to completion

· Coordinate with other departments to resolve all sales support responsibilities

· Answering Incoming calls and managing queries through to resolution

· Coordination of the input of different departments in order to fulfil customer requirements

· Acting as primary contact person for small and medium sized accounts in assigned region

· Work according to company procedures and guidelines

· Ensure timely extension of new regular and promotional materials

· Issuing internal memos relating to trade deals/discounts/GPR, and promotional launches

· Ensure main duties are carried out fully in an efficient and professional manner

· Coordinates incoming & outgoing correspondence (to include electronic mail), and create/disseminate other critical and confidential business documentation with discretion and deals with confidential issues and subject matter in ways that requires considerable sensitivity, discretion, or judgment in replying to inquiries, and/or presenting or requesting information

· Any other ad-hoc duties relevant to the demands of the role

Requirements:

• Min. O levels and above

· Tact, confidentiality and diplomacy in handling inquiries, calls and visitors

· High initiative, drive, mature, meticulous and detail-oriented

· Possess strong communication and interpersonal skills

· Proficient in MS Office application such as Word, Excel, PowerPoint

· No experience required

· Strong multi-tasking capabilities

· Knowledge of SAP system will be an additional advantage

Job Types: Full-time, Permanent

Pay: $2,200.00 - $2,800.00 per month

Benefits:

• Health insurance
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Education:

• GCE 'O' Level or GCE 'N' Level (Preferred)

Work Location: In person

Job Description:

As a Sales Coordinator at MAN Energy Solutions in Singapore, you will play a crucial role in supporting the sales team to ensure the smooth and efficient operation of sales activities. Your responsibilities may include, but are not limited to:

Key Responsibilities:

Sales Support:

• Assist the sales team in day-to-day activities such as order processing, invoicing, and tracking shipments.
• Handle customer inquiries, provide product information, and address any concerns or issues promptly.
• Prepare and follow up on sales quotations, proposals, and contracts.
• Maintain accurate records of sales transactions and customer interactions in the CRM system.

Coordination and Communication:

• Coordinate with other departments such as marketing, logistics, and finance to ensure timely delivery of products and services.
• Communicate effectively with customers via phone, email, and in-person meetings to understand their needs and provide appropriate solutions.
• Collaborate with sales managers to develop sales strategies, promotional campaigns, and pricing initiatives.

Administrative Tasks:

• Organize and schedule sales meetings, conferences, and appointments for the sales team.
• Prepare sales reports, performance metrics, and forecasts for management review.
• Maintain inventory levels of sales materials, promotional items, and product samples.
• Assist in the preparation of sales presentations, marketing materials, and sales contracts.

Customer Relationship Management:

• Build and maintain strong relationships with new and existing customers to promote customer loyalty and repeat business.
• Follow up with customers to gather feedback, address complaints, and ensure overall customer satisfaction.
• Identify upselling or cross-selling opportunities to maximize sales revenue.

Requirements:

1. Education: Diploma in business administration, sales, marketing, or a related field.
2. Experience: Previous experience in a sales support or coordination role, preferably in the engineering or manufacturing industry.
3. Communication Skills: Excellent written and verbal communication skills in English. Knowledge of additional languages may be beneficial.
4. Organizational Skills: Strong organizational and multitasking abilities to manage various tasks simultaneously.
5. Computer Skills: Proficiency in MS Office applications (Word, Excel, PowerPoint) and CRM software.
6. Attention to Detail: High level of accuracy and attention to detail in processing orders and maintaining records.
7. Team Player: Ability to work collaboratively with sales teams and other departments to achieve common goals.
8. Adaptability: Willingness to adapt to changing priorities and work in a fast-paced environment.