Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Listed amongst Marketing Magazine 's Creative Agencies of the Year, PROTOCOL is a creative agency built for the bleeding edge of culture.

We are an award-winning agency working with global and local brands alike such as SingPost, luckin, Singapore Art Museum, Mandai, Canon, Milo, Starhub, giga, Nestlé, MAGGI, Meiji, Singapore Grand Prix amongst others.

We're also known for our creative spin-off projects like fifty-two and ChillPills which have been featured in numerous mainstream and trade media.

We own Main Street Commissary, a cafe + curatorial art space located right below our agency offices at 81 Rowell Road.

The account manager will support the agency across 3 key accounts.

Scope of work

• Support the Account Director and Planning Director on tactical and strategic aspects of the account;
• Confident to lead, pitch and present to the clients during a proposal;
• Provide a touch-point to our clients in daily account liaison requirement
• Engage in difficult conversation with clients on behalf of the team members;
• Leading the process of establishing the ways of working for the social team to follow to conduct audits, create analytics reports, proposals and processes for clients.

For all placements

• Responsible for helping the agency and clients stay up to date with the ever-changing social and digital platforms.
• Support the clients in community management and response escalation.
• Work with the creative and management team in developing campaign concepts and proposals.
• Work with the creative team in visual concepts from graphic design pieces to animated content and production work.
• Ensuring that the agency is abreast with all changes across all social media platforms.
• Manage clients' and team members' expectations in line with agreed cost and scopes of work;
• Manage out of scope work and ensure OOS work are reasonably acceptable in view of timeline and resource available and that they are billable;
• Manage resources and work closely together with all internal and external parties (e.g. clients and suppliers) to ensure targets, deadlines and deliverables are met

Key requisites

• At least 3 years’ experience in an advertising agency or related field.

1. Operations Management

Daily Operations: Oversee daily operations, including food preparation, service quality, and overall workflow.

Inventory Management: Monitor and manage inventory levels, ensuring the availability of essential ingredients and supplies.

Quality Control: Maintain high standards of food quality, hygiene, and presentation, ensuring compliance with health and safety regulations.

2. Staff Management

Hiring and Training: Recruit, train, and onboard staff, including chefs, servers, and cleaning staff.

Scheduling: Develop and manage staff schedules to ensure adequate coverage during peak hours.

Performance Management: Evaluate staff performance, provide feedback, and address any issues promptly.

3. Customer Service

Customer Satisfaction: Ensure customers receive excellent service, addressing complaints or feedback efficiently.

Engagement: Build relationships with regular customers and foster a welcoming environment.

Menu Consultation: Collaborate with chefs to innovate and adapt the menu based on customer preferences and market trends.

4. Financial Oversight

Budget Management: Create and manage budgets, controlling costs while maximizing revenue.

Profitability Analysis: Analyze sales reports to identify profitable items and areas for improvement.

Vendor Negotiations: Work with suppliers to negotiate pricing and maintain cost efficiency.

5. Marketing and Promotions

Local Marketing: Plan and execute marketing campaigns to attract customers, such as discounts, events, or festivals.

Digital Presence: Manage the restaurant's online presence, including social media, review platforms, and delivery apps.

Customer Retention: Develop loyalty programs or initiatives to retain existing customers.

6. Compliance and Reporting

Regulations Compliance: Ensure adherence to local laws, including health, safety, and labor regulations.

Reporting: Provide regular reports on operational performance, sales, and expenses to owners or stakeholders.

7. Facility Management

Maintenance: Oversee the maintenance and cleanliness of the restaurant and food court.

Equipment: Ensure all kitchen and dining equipment is in good working condition.

Responsibilities

• Liaise with all theatre departments and collate information
• Collaborate with the Production Manager regarding budgets
• Supervise the set, lighting, and sound installation
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Cue the Lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company

Requirements and skills

• Proven work experience as a Stage Manager or similar role
• Computer skills and understanding of current technology
• Ability to work under pressure
• A sharp eye for detail and talent

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Managing support teams and evaluating performance metrics.
• Overseeing CIS user-testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new IT staff.

- independent and sociable personality

- possess wide network of customers

- manage the bar operations

- assist in tabulating daily sales

- lead a team of staff daily

- purchasing of stocks

- liaison with suppliers

- provide monthly pnl statements

- planning of work roster deployment

- other adhoc duties

monthly 4 days off

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB PURPOSE AND CONTEXT

Responsible overall for an organisation's sales growth, a sales Director drives the development of sales strategies by leading client segmentation and competitor analysis. The Director also takes charge of expanding sales channels and networks, fostering client relationships through contract and customer service management, and increasing client acquisition and retention through analysis of client behaviour. Mentoring and offering strategic guidance to the marketing team is also part of the job.

This individual is innovative and forward-thinking, commutes frequently to identify and develop key sales opportunities, and keeps abreast of market trends and major industry events and activities, such as by attending relevant international events and conventions.

KEY ROLES AND RESPONSIBILITIES

· Collaborate with members of the Marketing team to penetrate key markets.

· Define the approach for the overall sale of new business and account retention.

· Develop a comprehensive sales and distribution strategy to maximise sales opportunities.

· Develop sales and distribution policies that reflect the organisation's goals.

· Direct the Sales team in generating proposals that define a clear path to client satisfaction and revenue growth.

· Establish customer relationship management (CRM) systems and guidelines to manage customer relationships.

· Establish internal guidelines for personal data protection based on applicable legislations, to manage customer data.

· Foster relationships with new partners to achieve desired revenue.

· Influence senior stakeholders within customers' organisations and premier buyers in the industry.

· Investigate factors impacting sales performance.

· Leverage innovations to maximise revenue of traditional and digital assets and products.

· Monitor changes in the industry and leverage them for business opportunities.

· Outline objectives in key target areas such as sales volume, market share, distribution channels and profit margins to guide promotions and sponsorships.

· Participate in forums to keep abreast of new changes in the industry and practices.

· Promote positive relationships with major customers to understand their needs.

· Provide advice when preparing bid documents and integrated proposals for key accounts.

· Provide input on sales incentive structure and key performance indicators to help monitor targets.

· Provide input to the Content Development team based on customer and industry feedback.

· Recommend changes in pricing structures in product lines or products.

· Review sales performance by analysing performance reports.

EDUCATION

1. Degree in Business Administration, Economics or equivalent

2. MBA is highly advantageous

SKILLS, KNOWLEDGE, AND RELEVANT EXPERIENCE

1. Minimum 15 years of progressive experience in sales and marketing with at least 5 years in senior leadership roles in a sizeable company in a consumer or engineering industry

2. Possess high degree of integrity and strong analytical skills.

3. Demonstrate leadership and business acumen, having a proven record in business partnering and commercial value add to regional operating subsidiaries.

4. Familiar with listing manual and code of corporate governance requirements.

5. Critical thinking, exercise sound judgment and provide financial perspectives.

6. Experience in managing group information technology functions.

Job Description & Requirements

Responsibilities

- Handle inquiries and provide product knowledge

- Create delivery order to customers

- Handle day-to-day operations within sales

- Build rapport with clients

Requirements

- No sales experience required, training will be provided

- Able to communicate efficiently in English

- Minimum O-level, or equivalent

- Strong communication skills and customer-oriented

- Basic proficiency in Microsoft Office software

- Basic understanding of ERP system

• Safe Working Environment
• Nearest MRT Station: Farrer Park/Lavender/Jalan Besar
• Training provided
• Immediate vacancy

• Provide formal supervision for employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities.Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Conduct periodic site visits to monitor the progress of construction. Ensure the work is in general accordance with the approved drawings and specifications.
• Prepare construction risk assessment and project status reports. Recommend the release of construction funds. Adjust project resource needs and disbursement schedules. Review agreements, and other submitted documents to ensure timelines are being met.
• Develop communication practices to distribute to stakeholders. Identify and resolve project risks or issues.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
• Bachelor's Degree preferred with 5-10 years of relevant experience
• Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
• Possess excellent analytical and problem-solving abilities and strong interpersonal communication skills.

Business Development Manager is the person incharge for the development of new business and getting new orders, corporate tie up etc. Also needs to look into current business type and needs to work out the new strategies and ways to improve the business. Also needs to look into operations of the business and multi tasking.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

Export Manager - Logistics 9 Pte. Ltd.

About Us:
With over 20 years of excellence in logistics and import/export operations, Logistics 9 Pte. Ltd. is a leading firm with offices in Singapore, China, and Hong Kong. We pride ourselves on providing seamless logistics solutions and are now looking for an Export Manager to join our Singapore team.

Position: Export Manager
Location: Farrer Park MRT (2 minutes from City Square Mall exit)
Employment Type: Full-time (Flexible arrangements available upon request)
Start Date: Immediate
Salary Range: $3,500 - $4,000 per month

Who We're Looking For:
We are seeking a highly skilled and detail-oriented Export Manager to handle day-to-day export operations with precision and efficiency. Strong proficiency in Microsoft Excel is essential, as it plays a central role in managing documentation and ensuring smooth workflows.

Key Responsibilities:

• Documentation & Coordination:Prepare and manage all export-related documents, including proforma invoices, sales orders, purchase orders, packing lists, and delivery orders.
  Use Microsoft Excel extensively for contract creation, modifying and updating packing lists, invoices, and other critical documents.
  Coordinate with factories, freight forwarders, and clients to ensure seamless delivery and compliance with shipping requirements.
  
• Client & Team Communication:Act as the primary point of contact for international clients, delivering excellent service and timely updates.
  Collaborate with teams in China and Hong Kong using Slack, WeChat, QQ, Email, and WhatsApp.
  
• Operational Excellence:Maintain accurate and organized digital records.
  Verify contracts, loading plans, and customer instructions to ensure high standards and compliance.
  
• Strategic Planning:Work closely with the Director to align daily operations with company objectives.
  Assist in preparing quotation sheets and profit tables to support pricing strategies.
  

Requirements:

• Fluency in English and Chinese (spoken and written) is mandatory. Knowledge of Spanish is an added advantage.
• Minimum 1-2 years of experience in import/export operations, with a strong focus on shipping documentation.
• Advanced proficiency in Microsoft Excel is a must, including skills in creating, modifying, and maintaining critical documents such as contracts, packing lists, and invoices.
• Strong organizational and communication skills, with the ability to work independently and meet deadlines.
• Positive attitude, adaptability, and a commitment to continuous learning and improvement.

Why Join Us?

• Work Schedule: Monday to Friday, 9 AM - 6 PM / Saturday 9 AM - 12 PM WFH (Work From Home) (Sundays off; public holidays off; as per company policy and Government Holidays).
• Convenient Location: Easily accessible office, just a 2-minute walk from Farrer Park MRT.
• Competitive Benefits:Performance-based bonuses.
  Opportunities for career growth and professional development.
  
• Supportive Work Culture: Join a team that values collaboration, innovation, and operational excellence.

To Apply:
If you’re ready to bring your expertise and commitment to our team, we’d love to hear from you!

Contact Mel at +65 6631 8993 to learn more or to submit your application.

Become a part of Logistics 9 Pte. Ltd., where your skills drive global trade forward!

Responsibilities

• Developing an organization-wide annual learning and development plan
• Ensuring everybody gets the training required to perform better
• Monitoring the success of the training plan
• Balancing training spending with value gained
• Controlling the training budget
• Working with internal and external trainers to deliver best-in-class quality
• Manage budgets and forecasts
• Recruit, train and supervise staff

Requirements and skills

• Bachelor’s Degree in HR, Adult Education, business management, or similar
• Expert training planning skills
• Solid understanding of business processes, budgeting, and financial management
• Expert training skills
• Collaborative and trainee-centric mindset
• Team leadership ability and experience
• Able to go on business trip overseas frequently
• Familiarity with the East Asian Market is highly advantageous.
• Have Certificate of Employment Intermediaries (CEI)

Job Summary:

We are seeking a dynamic and experienced Indian Restaurant Manager to oversee the day-to-day operations of our establishment. The ideal candidate will possess a strong background in hospitality management, exceptional customer service skills, and a deep understanding of Indian cuisine. The Restaurant Manager will be responsible for ensuring a high standard of service, maintaining the quality of food, managing staff, and driving the success of the restaurant.

Key Responsibilities:

Operational Management:

Oversee the daily operations of the restaurant, ensuring smooth service delivery.

Maintain high levels of cleanliness, food quality, and safety standards in compliance with health regulations.

Monitor and manage the restaurant’s performance, ensuring efficiency and cost-effectiveness.

Ensure timely opening and closing of the restaurant.

Staff Management:

Recruit, train, and manage front-of-house and back-of-house staff.

Provide leadership, guidance, and support to all team members.

Foster a positive working environment, motivating staff to meet service and quality standards.

Develop staff schedules to ensure adequate coverage during peak hours.

Customer Service:

Ensure guests receive outstanding service from the moment they enter until they leave.

Address and resolve any customer complaints or issues in a professional and efficient manner.

Build and maintain strong relationships with regular customers, ensuring repeat business.

Oversee reservation systems and guest seating arrangements.

Financial Management:

Monitor and manage restaurant finances, including budgeting, forecasting, and cost control.

Analyze financial reports, track sales trends, and implement strategies to increase revenue.

Manage inventory control, placing orders for food, beverages, and supplies as needed.

Ensure accurate and timely processing of payments and billing.

Menu and Food Quality:

Work closely with the chef and kitchen staff to ensure food quality and consistency.

Monitor food preparation, presentation, and portion control to meet restaurant standards.

Assist in the development and execution of seasonal or special menu items.

Marketing and Promotion:

Collaborate with marketing teams to develop promotional strategies to attract new customers.

Manage social media accounts, promoting restaurant events, specials, and customer engagement.

Ensure positive online reviews and handle any negative feedback effectively.

Compliance and Safety:

Ensure the restaurant adheres to all food safety, health, and licensing regulations.

Conduct regular inspections of kitchen and dining areas to maintain a safe working environment.

Ensure compliance with all local, state, and federal labor laws and restaurant regulations.

Qualifications:

Proven experience as a Restaurant Manager, preferably in an Indian or ethnic cuisine establishment.

Strong knowledge of Indian food and beverage offerings.

Exceptional leadership, organizational, and communication skills.

Ability to handle high-pressure situations with professionalism.

Solid understanding of restaurant financials and cost management.

Proficiency in restaurant management software and POS systems.

Ability to multitask and manage a fast-paced environment.

A passion for hospitality and customer service excellence.

Education and Experience:

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Minimum of 3-5 years of experience in restaurant management or a similar role.

Food safety certification and knowledge of hygiene standards.

Work Conditions:

Full-time position with flexibility for evening, weekend, and holiday shifts.

Ability to stand, walk, and work for extended periods.

Occasional lifting of up to 25-30 pounds.

ASSISTANT MANAGER (CLUBHOUSE OPERATIONS)

Work location: Tessensohn Clubhouse (nearest MRT Farrer Park)

As an Assistant Manager (Clubhouse Operations), you will report to our Director (Clubhouse).

Responsibilities:

• Assist Director (Clubhouse) in the maintaining the operations of the entire Clubhouse in the following areas :

1. Jackpot Room
2. Front Office Reception
3. Tenants Management
4. Ad-hoc Development and upgrading works
5. Swimming pool (outsourced)
6. Security (outsourced)
7. Cleaning (outsourced)
8. Horticulture (outsourced)

• Supervise various groups of staff to ensure daily smooth operations of the Clubhouse and facilities.
• Supervise and monitor works of term contractors.
• Inspect and check the Clubhouse premises.
• Plan and ensure works are carried out as per the maintenance schedule.
• Assist Director (Clubhouse) in preparing monthly reports and annual budget.
• Assist in preparing tender specifications for upgrading projects and co-ordinating with the suppliers and contractors.
• Assist in the recruitment and training of new staff.
• Undertake any other tasks as assigned from time to time.

Requirements:

• Minimum Diploma in Business/Marketing/Facilities Maintenance/Building or with at least 3 years of relevant working experience.
• Minimum 3 years’ experience in managing people a group of staff.
• Able to work independently, resourceful, and self-motivated.
• Excellent leadership, organizational and multi-tasking skills
• A team player with a customer-oriented approach.
• Enjoy working in outdoor environment.
• Able to work during weekends and public holidays.
• Valid Class 3 driving licence will be an advantage.
• Proficient in MS Office.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Job Description: Manager / Senior Manager, Marketing

This position reports to the Head of Marketing and will be responsible to oversee branding and lead generation efforts for various school brands under the group. This role is pivotal in driving the growth of each brand, ensuring strong brand presence, and attracting a steady pipeline of prospective students. The ideal candidate has a proven track record in B2C marketing, with experience in managing multi-brand strategies and executing campaigns that drive measurable outcomes.

Key Responsibilities:

1. Brand Management:Develop and execute a cohesive marketing strategy for each school brand while maintaining alignment with the overarching organizational goals.
   Strengthen brand identity, ensuring consistent messaging, visuals, and values across all marketing channels.
   Monitor and evaluate brand performance through regular market analysis and brand audits.
   
2. Lead Generation and Enrollment Growth:Design and implement targeted campaigns to attract prospective students, ensuring an optimal cost-per-lead.
   Leverage digital marketing, content creation, and partnerships to drive enquiries and convert leads into enrollments.
   Work closely with admissions teams to align marketing efforts with enrollment goals and optimize scheduling of school visits.
   
3. Digital Marketing and Content Development:Manage the organization’s online presence, including websites, social media channels, and paid advertising campaigns.
   Oversee the creation of compelling content (blog posts, videos, newsletters, etc.) that engages and informs prospective families.
   Optimize SEO/SEM strategies to improve visibility and rankings.
   
4. Analytics and Reporting:Track and report on key performance indicators (KPIs), including ROI, lead conversion rates, and campaign effectiveness.
   Use data-driven insights to refine strategies and optimize future marketing initiatives.
   
5. Stakeholder Collaboration:Liaise with school leadership teams to ensure marketing strategies align with individual school needs and goals.
   Collaborate with external agencies, vendors, and partners as necessary.
   Manage marketing budgets and allocate resources efficiently across brands.
   

Qualifications and Experience:

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum 6 years of experience in B2C marketing, with demonstrated success in branding and lead generation, and with relevant experience in education or service-oriented industries.
• Strong knowledge of digital marketing strategies, tools, and platforms (e.g., Google Ads, Facebook Ads, TikTok, CRM systems).
• Excellent analytical skills with experience in using data to guide decision-making.
• Creative thinker with the ability to develop innovative campaigns and solutions.
• Strong communication and interpersonal skills, with the ability to build relationships across diverse teams.
• Familiarity with multi-brand management and franchise models.
• Proficiency in using marketing automation tools and CRM platforms.
• Adaptable and able to work in a fast-paced, dynamic environment.

Job Description & Requirements

• Provide formal supervision for employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities.Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Conduct periodic site visits to monitor the progress of construction. Ensure the work is in general accordance with the approved drawings and specifications.
• Prepare construction risk assessment and project status reports. Recommend the release of construction funds. Adjust project resource needs and disbursement schedules. Review agreements, and other submitted documents to ensure timelines are being met.
• Develop communication practices to distribute to stakeholders.Identify and resolve project risks or issues.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
• Bachelor's Degree preferred with 5-10 years of relevant experience
• Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
• Possess excellent analytical and problem-solving abilities and strong interpersonal communication skills.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive Business Development Manager (Logistics) to drive new business growth for logistics and supply chain solutions in the Asia Pacific region.

• Identify and pursue new business opportunities;
• Develop and execute targeted marketing plans to drive business growth and increase brand visibility;
• Work closely with internal stakeholders to tailor and create proposals and service offerings;
• Build and maintain strong relationships with global teams to drive cross-regional sales leads and collaboration;
• Actively participate in the RFQ and RFI processes;
• Collaborate closely with internal teams to ensure smooth implementation of successful projects;
• Prepare regular updates on the sales pipeline and provide status reports to stakeholders;
• Spearhead clear communication and alignment on progress and projections.

Requirements

• Diploma or Degree in any relevant discipline;
• Experience in a business development or sales role in a similar industry;
• Experience in logistics solutioning and supply chain management;
• Strong proven track record in sales and business development;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in the a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

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Responsibilities

• Developing an organization-wide annual learning and development plan
• Ensuring everybody gets the training required to perform better
• Monitoring the success of the training plan
• Balancing training spending with value gained
• Controlling the training budget
• Working with internal and external trainers to deliver best-in-class quality
• Manage budgets and forecasts
• Recruit, train and supervise staff

Requirements and skills

• Bachelor’s Degree in HR, Adult Education, business management, or similar
• Expert training planning skills
• Solid understanding of business processes, budgeting, and financial management
• Expert training skills
• Collaborative and trainee-centric mindset
• Team leadership ability and experience
• Able to go on business trip overseas frequently
• Familiarity with the East Asian Market is highly advantageous.
• Have Certificate of Employment Intermediaries (CEI)

- MUST HAVE EXPERIENCE IN INDIAN RESTAURANT FOR AT LEAST 5 YEARS

- GOOD KNOWLEDGE OF INDIAN CUISINE

Operational Management

Oversee the daily operations of the restaurant, ensuring smooth service delivery.

Maintain high levels of cleanliness, food quality, and safety standards in compliance with health regulations.

Monitor and manage the restaurant’s performance, ensuring efficiency and cost-effectiveness.

Ensure timely opening and closing of the restaurant.

Staff Management:

Recruit, train, and manage front-of-house and back-of-house staff.

Provide leadership, guidance, and support to all team members.

Foster a positive working environment, motivating staff to meet service and quality standards.

Develop staff schedules to ensure adequate coverage during peak hours.

Customer Service:

Ensure guests receive outstanding service from the moment they enter until they leave.

Address and resolve any customer complaints or issues in a professional and efficient manner.

Build and maintain strong relationships with regular customers, ensuring repeat business.

Oversee reservation systems and guest seating arrangements.

Financial Management:

Monitor and manage restaurant finances, including budgeting, forecasting, and cost control.

Analyze financial reports, track sales trends, and implement strategies to increase revenue.

Manage inventory control, placing orders for food, beverages, and supplies as needed.

Ensure accurate and timely processing of payments and billing.

Menu and Food Quality:

Work closely with the chef and kitchen staff to ensure food quality and consistency.

Monitor food preparation, presentation, and portion control to meet restaurant standards.

Assist in the development and execution of seasonal or special menu items.

Marketing and Promotion:

Collaborate with marketing teams to develop promotional strategies to attract new customers.

Manage social media accounts, promoting restaurant events, specials, and customer engagement.

Ensure positive online reviews and handle any negative feedback effectively.

Compliance and Safety:

Ensure the restaurant adheres to all food safety, health, and licensing regulations.

Conduct regular inspections of kitchen and dining areas to maintain a safe working environment.

Ensure compliance with all local, state, and federal labor laws and restaurant regulations.

Qualifications:

Proven experience as a Restaurant Manager, preferably in an Indian or ethnic cuisine establishment.

Strong knowledge of Indian food and beverage offerings.

Exceptional leadership, organizational, and communication skills.

Ability to handle high-pressure situations with professionalism.

Solid understanding of restaurant financials and cost management.

Proficiency in restaurant management software and POS systems.

Ability to multitask and manage a fast-paced environment.

A passion for hospitality and customer service excellence.

Education and Experience:

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Minimum of 3-5 years of experience in restaurant management or a similar role.

Food safety certification and knowledge of hygiene standards.

Work Conditions:

Full-time position with flexibility for evening, weekend, and holiday shifts.

Ability to stand, walk, and work for extended periods.