JOB DESCRIPTION
Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Experience: 8+ Years

Role: Developers

Key Responsibilities:

Develop and configure business rules using Red Hat Decision Manager.

Integrate RHDM with other relevant systems.

Provide support for the RHDM infrastructure, ensuring its reliability and performance.

Collaborate with clients and internal teams to gather requirements for rule-based applications.

Design and implement solutions that meet client needs and align with best practices

Key Requirements:

• Strong knowledge and experience with Rules Engines.
• Proficiency in software development, including Java or other relevant programming languages.
• Familiarity with Business Rules concepts and methodologies.
• Experience with Red Hat Decision Manager (RHDM)
• Knowledge with Red Hat OpenShift.
• 5+ years of hands-on experience with Red Hat Decision Manager.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration abilities.

Experience: 6+ Years

Role: Application/ Technology Delivery Manager

Key Domain/ Technical Skills:

• Experience with managing end to end implementation of projects.
• Experience with managing and working with external vendors/teams.
• Database (Ability to use and understand for the purpose of analysis and design and investigation)
• Analyse Requirements and form solutions for the application.

Key Responsibilities:

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support.

Key Requirements:

Essential:

• Commitment.
• Minimum 5 years of working experience in E2E project implementation
• Good understanding and experience in Software Development Life Cycle (SDLC).\
• Experience in working in vendor environment.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

Working experience with AML (specifically transaction monitoring will be nice to have).

KTV Lounge & Nightclub - Late working hours : 6.00pm to 4am.

1. Applicant must at least have more than 5 years of stage performing

2. Stage Management experience

3. Recruit performing artiste and singers from China, Taiwan, Thailand, Vietnam, Malaysia, Korea etc .... when needed

4. Participate in all stage performances

5. To train & guide the stage crew to improve on their performances

6. In charge to schedule and selection of performing artiste for specfic event's performances

7. Coordinate & attend all training & rehearsal

8. Source for necessary accessories and props for all performances.

9. Singing, Dancing and Hosting skill.

10. To ensure all stage crew is presentable on stage

11. To ensure the safety of the stage crew when performing on stage.

12. Submit monthly performance report of all stage crew to the Stage Manager.

13. Any other adhoc responsiblities assign by the General Manager and Stage Manager

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

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ACRE is an award-winning multi-disciplinary brand and strategy consultancy that creates brand identities, spaces, objects and experiences. We are looking for a key personnel in the team – the Studio Manager.

You’ll be part of a close-knit and dynamic team that counts the likes of CIMB Bank, Banyan Tree, Mandarin Oriental, PPP Coffee, Manhattan Bar and OATSIDE as part of their client roster. We value mentorship and personal/professional growth at ACRE and pride ourselves on a people-first culture.

Successful candidate(s) will have exceptional organizational and time management skills, with the ability to juggle multiple tasks and deadlines in a dynamic studio environment. A natural problem solver with good leadership capabilities, the ideal candidate will be a people-person. An interest in the design and consumer industries is essential, and experience in managing workflows, resources, and client relationships in a creative or agency setting is key. We are looking for individuals who are independent and self-motivated, pay strong attention to detail and possess endless curiosity.

This is a part-time 3-day work week, hybrid role.

Key Responsibilities

• Admin related matters including:
  • Propose and implement office procedures and admin systems
  • Manage office assets, equipment maintenance and procurement needs
  • Manage the office space (i.e. liaising with cleaners, refilling pantry snacks, ensure general neatness of office)
• Maintaining office condition and equipment maintenance (e.g. Computers)
• Tracking and follow-up of invoice payments for projects
• Overseeing the office expenses through tracking reports
• Reconcile Xero accounting systems and work with accountant for filings
• Prepare monthly and quarterly reports
• HR related matters including:
  • Manage the hiring process, including recruiting, hiring, and onboarding of interns and employees
  • Manage all company policies and procedures and ensure compliance to all statutory or regulatory requirements (where required)
  • Ensure all employee documents are neatly organised and maintained
  • Managing company activities and staff welfare
  • Provide general administrative support to the Company and employees
  • Check Employee payroll and claims (working with our accountants, using the platform HR Easily)

Requirements

• Self-motivated, independent
• Team player with excellent interpersonal and communication skills
• Fluent in English
• Strong in organizational skills and administrative skills
• Proficient in Microsoft Office, Google Suite
• Able to use the computer, email systems, Xero platform and HR Easily (training can be provided for Xero & HR Easily)

Interested candidates are invited to apply via email to [email protected]. Please note that only shortlisted candidates will be notified.

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Duties and Responsibilities:

· Serve as the technical expert for detailed design and construction aspects of the project

· Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors

· Perform expediting actions in sourcing technical information, submission of data/method statement for installation, delivery and transport of materials/equipment, storage and issuance for site installation works

· Prepare detailed installation plans, methodology, processes and procedures for support of construction team

· Propose and oversee timelines for engineering proposals and submissions are met

· Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

· Set up procedure and processes in monitoring and tracking of engineering related documentation throughout project lifestyle

· Communicate and collaborate with other managers, suppliers, and contractors

· Prepare and deliver various installation/erection or construction related presentations, both internally and externally

Requirements and Qualifications:

· Analytical and mathematical mind, capable of evaluating and solving various complex problems

· Leadership skills necessary to manage and develop a teamwork ethics

· Organizational competencies and project management skills to keep project, processes, and the entire engineering tasks on track

· Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

· Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

· Ability to work independently as well as part of a team

Candidate needs to assist Director/Manager in preparing MS Excel presentations, to do interactions with different departments and Mandarin speaking stakeholders to gather data.

* Experience in Advanced Excel tool

* Good experience in reports preparation and presentation to seniors

* Good to have PowerBI, Tableau User Level experience

* Good communication skills

* Need to report to Senior Manager/Director

Location: North, Singapore

Experience: 2-4 yrs

Domain: Electronics (not mandatory)

Mode: 1 Years contract under us, extendable

Monthly Salary: around S$ 3500-3800 + 1 month retention bonus will be paid along with 12thmonth’s salary

Interview rounds: 1 or 2

Availability: Immediate – 30 days

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team

About the Role

SACA offers the Case Management programme to selected inmate clients that Prisons has identified to serve a part of their sentence in the community. The intention of community-based sentencing options is to better prepare the inmate client for their eventual release thereby increasing their chances of not reoffending.

The Asst. Senior Social Worker/ Case Manager (I) is responsible to assist the Senior Social Worker in overseeing the team and some aspects of general programme management, finance management, case management and people development.

Technical Competencies:

Ability to motivate clients to work towards their return and reintegration into society
Some knowledge or experience in forensic work will be an advantage
Must have previous supervisory experience (at least 2 years)
Must have Degree in Social Work, Counselling, or Psychology

Core Competencies:

Ability to engage and motivate people
Strong belief in 2nd Chances and in the ability of people to change
Mature and independent individual

Preferred achievements / characteristics:

Must possess good knowledge of local culture and customs
Ability to converse fluently in a 2nd language (Malay, Tamil or Mandarin) will be significant due to the nature of the client group
At least 6 years relevant work experience

Marketing Manager responsibilities include:

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic
• Deploying successful marketing campaigns from ideation to execution
• Experimenting with various organic and paid acquisition channels

Responsibilities

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Requirements and skills

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurements

Key Responsibilities:

• Build and nurture relationships with existing partners, industry leaders, trade associations, and key stakeholders.
• Develop and localize marketing strategies and materials to engage potential leads.
• Collaborate with product teams to tailor solutions for market-specific needs.
• Develop and deliver a sales pipeline report by identifying, filtering, negotiating, and launching new relationships in the target geography and vertical markets to management.
• Conduct needs assessments to ensure alignment between customer requirements and company solutions.
• Identify, reach, and engage key decision-makers and influencers through existing relationships, networking, personal connections, client references, and industry events
• Oversee the sales process from initial contact to onboarding.
• Understand company products and services to keep business on trend and stay competitive.
• Coordinate with pre-sales and implementation teams to ensure seamless service delivery.
• Leads and train sales team members to achieve sales goals to meet company expectations.

Requirements:

• Bachelor’s degree in business administration, marketing, or a related field.
• Minimum 5 years in B2B solution sales, marketing, or a related field.
• Experience in procurement-related roles or selling ERP solutions is strongly preferred.
• Familiarity with SaaS, supplier management, or e-tendering platforms is an advantage.
• Strong experience in consultative selling preferably in digital practice.
• Exceptional interpersonal and communication skills.
• Proficiency with CRM tools (e.g., Salesforce, HubSpot) and digital marketing platforms.
• Self-driven, results-oriented, and capable of working independently.
• Willingness to travel frequently across the region.

Experience: 15+ Years

Role: Project Manager, Information Technology

Technical Skills:

SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies.

Key Responsibilities:

· Overall experience of 15+ years with recent experience in Project Management implementing large-scale projects managing the end-to-end technical delivery, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

· Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

· Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

· Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

· Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

· Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

· Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

· Contribute to the continuous improvement of development processes and methodologies.

· Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Key Requirements:

· Between 6-8 years of working experience in various SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

· Working experience in any Credit Portfolio Management application / tool

· Certification in any SAS tool

· Good understanding and experience in Software Development Life Cycle

· Experience of working in a vendor environment

· Ability to work in a fast-paced, team-oriented environment

· A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

Good-to-have Skills

· Pre-sales experience

· Experience in writing Test Plans, Test Scripts, Test cases for SAS applications

· L3 Support experience

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Responsible for attracting candidates and matching them to jobs with clients’ companies
• Conduct networking in order to attract business from client companies and build relationships with clients
• Search for candidates to find the right person for the employer’s vacancy; receive and review applications, arranging interviews, and short-listing candidates
• Brief candidate about the responsibilities, salary, and benefits of the job in question
• Prepare and edit resumes and forward to clients in respect of suitable applicants
• Organize interviews for the candidate as requested by the client by calling and emailing them the required details
• Inform candidates about the results of their interviews
• Follow up on interview schedules and status with hiring manager/HR

Requirements:

• Must hold the Certificate of Employment Intermediaries (CEI)
• With the passion & affinity to achieve target
• Good interpersonal and communication abilities
• Able to work effectively in a fast paced and results-oriented environment
• A self-starter, goal driven person willing to put in the required effort to advance

Job Description:

-Manage 3 outlets day to day operation and sales

-Daily, weekly and monthly work planning and monitoring of all Outlets operation.

-Able to manage, coach and motivate sales and team to achieve target .

-Manage and make sure customers satisfaction are meet

-Manage customer complaints

-Evaluate staff performance and provide feedback

-Outlet administration duty

-Other ad-hoc duties when required

Requirements:

-At least 5 years relevant working experience Retails sales computer

-Experienced in Reception, Front Desk, Customer Service and Administrative duties

-Excellent customer service with good communication & Interpersonal skills

-Responsible, Positive work attitude and with good Initiative

-Prefer applicants with relevant experience in the Beauty Industry

-Able to work retail hour 10am to 10pm

-Possesses driving license.

-Experience in workshop management is essential.

-Good interpersonal and communication skills

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

1. Hospitality Leadership

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

2. Managing Financial Budgets & Monitoring Costs

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

3. Maintaining Financial Records & Reports

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

4. Hiring & Training Staff

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

5. Rostering Staff

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

6. Handling Employee Issues & Conflicts

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

7. Ensuring Customer Satisfaction & Building Customer Relationships

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

8. Planning Menus, Pricing & Maintaining Food Quality

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

9. Managing Inventory & Ordering Supplies

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

10. Maintaining Environmental, Food Safety & Sanitation Practices

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Restaurant managers work in both large and small local restaurant businesses, restaurant chains, hotels and resorts. Their roles and responsibilities will differ based on the size of the restaurant, the number of employed staff and the customer base.

Discover how your team can work more happily and efficiently with help from the right technology, like ResDiary's restaurant booking system. We've created a great guide to help you optimise operations in your restaurant.

Experience: 15+ Years

Role: Senior Project Manager, Information Technology

Technical Skills:

SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

Key Responsibilities:

· Overall experience of 15+ years with recent experience in Project Management implementing large-scale projects managing the end-to-end technical delivery, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

· Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

· Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

· Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

· Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

· Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

· Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

· Contribute to the continuous improvement of development processes and methodologies.

· Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Key Requirements:

· Between 6-8 years of working experience in various SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

· Working experience in any Credit Portfolio Management application / tool

· Certification in any SAS tool

· Good understanding and experience in Software Development Life Cycle

· Experience of working in a vendor environment

· Ability to work in a fast-paced, team-oriented environment

· A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

Good-to-have Skills

· Pre-sales experience

· Experience in writing Test Plans, Test Scripts, Test cases for SAS applications

L3 Support experience

About Us

The Banana Leaf Apolo Group (TBLA), a pioneer in Singapore’s dining scene since 1974, is renowned for its authentic South Indian cuisine and exceptional dining experiences. As we continue to grow and innovate, we are looking for a results-driven and creative Marketing Communications Manager to lead efforts in increasing sales through strategic marketing and digital campaigns, while strengthening our brand presence in the market.

Job Summary

As the Marketing Communications Manager, you will play a pivotal role in driving revenue growth through innovative and effective digital marketing strategies. You will oversee marketing campaigns, digital content, and media relations while ensuring that all initiatives contribute to increasing customer engagement and restaurant sales. This role demands a creative thinker with a strong business acumen and a proven track record in delivering measurable results in the F&B or hospitality industry.

Roles & Responsibilities

Sales and Revenue Growth

• Develop and execute targeted digital marketing strategies to increase foot traffic and sales across all TBLA outlets.
• Drive customer acquisition and retention through compelling online campaigns, promotions, and loyalty programs.
• Analyze the ROI of marketing campaigns, using data insights to refine strategies and maximize revenue impact.

Digital and Social Media Marketing

• Plan, develop, and execute a robust social media content calendar aimed at driving customer engagement and visits.
• Implement SEO and SEM strategies to optimize website visibility and attract high-intent customers.
• Manage and analyze digital ad campaigns (e.g., Google Ads, Facebook Ads), ensuring alignment with sales targets and marketing objectives.

Marketing and Branding

• Oversee the creation and distribution of marketing collaterals, ensuring they resonate with the target audience and drive conversions.
• Maintain and update the TBLA website to reflect the latest promotions, ensuring usability and customer-centricity.
• Conceptualize and design impactful marketing materials, including EDMs and campaign visuals, leveraging tools like Photoshop or InDesign.

Collaborations and Partnerships

• Work with internal teams and external stakeholders to identify and develop partnerships that expand the customer base and increase sales.
• Plan and execute events, sponsorships, and promotions that enhance brand visibility and directly contribute to revenue growth.

Media Relations and Publicity

• Build strong relationships with media partners, bloggers, and influencers to amplify TBLA’s reach and attract new customers.
• Draft and manage press releases, media kits, and on-site visits to ensure positive media coverage that aligns with sales objectives.

Management and Coordination

• Lead the production of TBLA’s quarterly brochure, ensuring high-quality content that drives customer interest and sales.

Coordinate marketing efforts across all outlets, aligning campaigns to create a unified and impactful customer experience.

Requirements

• Bachelor’s degree in Marketing, Communications, or a related field.
• At least 3–5 years of experience in marketing, with a focus on digital marketing and proven results in increasing sales, preferably in the F&B or hospitality industry.
• Strong analytical skills with the ability to measure campaign ROI and translate insights into actionable strategies.
• Expertise in social media management, SEO/SEM, and digital advertising platforms like Google Ads and Facebook Ads.
• Proficiency in design tools such as Photoshop, InDesign, or equivalent for creating compelling marketing materials.
• Exceptional written and verbal communication skills, with a flair for creating persuasive marketing messages.
• Strong project management skills, capable of managing multiple priorities in a fast-paced environment.

Why Join Us?

• Be part of a celebrated heritage brand with over 50 years of excellence in Singapore’s dining scene.
• Work in a dynamic environment where your contributions directly impact business growth and success.

Lead exciting projects, including TBLA’s digital transformation and new ventures, with significant opportunities for personal and professional growth.

The Senior Executive Officer / Assistant Manager (Policy and Plans) will provide comprehensive planning and administrative support to the CEO, Board, and the organization.

This role is well suited for a university graduate in their first or second job role. You will be responsible for the seamless functioning of the CEO and Board’s office while supporting the development, implementation, and operational evaluation of policies, plans, and processes aimed at enhancing organizational effectiveness.

Key Responsibilities:

Administration & Governance Support:

• Provide high-level administrative support to the CEO and Board, including managing meetings, preparing agendas, and taking minutes.
• Facilitate communication between the CEO, Board, and various departments to ensure the efficient flow of information.
• Ensure proper documentation and compliance with governance frameworks and regulations, supporting the governance committee by preparing agendas and implementing governance directives.
• Handle confidential correspondence, emails, and phone calls on behalf of the CEO and Board.

Policy & Planning Support:

• Assist in the development and review of policies and plans that align with the organization’s strategic goals.
• Conduct research and analysis to inform the policy development process and ensure compliance with relevant regulations.
• Support stakeholder engagement and consultation processes to gather input and build consensus around new policies and plans.

Workplan & Project Management:

• Support the development and implementation of the secretariat's workplan, ensuring tasks are prioritized, deadlines are met, and resources are allocated efficiently.
• Coordinate innovation projects, knowledge strategy development, and performance metrics to improve organizational outcomes.

Knowledge & Innovation Management:

• Assist in developing knowledge management strategies, including capturing, storing, and sharing best practices across the organization.
• Facilitate knowledge-sharing forums and training sessions to foster a collaborative environment.
• Support the implementation of technology systems and innovation initiatives that enhance organizational performance.

Reporting & Performance Metrics:

• Assist in preparing reports, including performance dashboards and key metrics for the CEO, Board, and other key stakeholders.
• Contribute to developing and managing Objectives and Key Results (OKRs) to measure organizational performance.

Stakeholder & Relationship Management:

• Build and maintain relationships with internal teams, external stakeholders, and volunteers to ensure smooth collaboration.
• Facilitate communication to ensure that requests and queries are handled promptly and effectively.

Qualifications and Experience:

• Bachelor's degree in any discipline from a reputable university.
• Excellent Written and Presentation Skills.
• Critical thinker who can work independently and collaboratively
• Adaptable, with strong problem-solving skills and attention to detail.
• Able to handle sensitive and confidential information with discretion.
• Experience in administration, project management, policy development, strategic planning, will be an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and relevant office software.
• Proficiency in Tamil to engage with foreign staff.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth, development, and exposure to diverse projects.
• A chance to work closely with the CEO and Board to influence strategic decision-making.
• An inclusive and collaborative work culture with room for personal and professional development.
• Opportunity to make a meaningful impact on the organization and the community.

Manager Responsibilities:

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

Performing Artiste Duties

• Negotiating contracts for local and foreign performing artists.
• Scheduling performance events, promotional appearances, programs, etc.
• Advocating for an artist's mental and physical health as needed.
• Handling interpersonal conflicts between artists, such as band members.
• Enforcing the terms of a contract.
• To arrange the training such as new songs and dances.

Requirements

A performing artist must be an expert on the ins and outs of the music business. Good performing artist do everything they can to make their clients successful. They possess excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills and basic computer skills. Performing Artist must be friendly, independent, aggressive, and has the ability to work as part of a team.