Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About the Role:

Our client is seeking a skilled professional to take on the role of Java Application Support and AMS Specialist. The ideal candidate will bring expertise in application maintenance and support (AMS), vendor management, and a strong understanding of Java coding. This role focuses on working with outsourced AMS models in dynamic business environments outside of tech firms.

Key Responsibilities

Application Maintenance and Support (AMS):

• Support the Application Support Manager in overseeing AMS operations.
• Collaborate with vendors and internal teams to onboard vendors and ensure compliance with contractual SLAs.
• Review vendor deliverables such as change requests, incident reports, and resource utilization summaries.
• Manage incident, release, and change management processes.
• Prepare monthly service reports and assess vendor performance.

Vendor Management:

• Work closely with vendors to resolve issues promptly and minimize business disruptions.
• Ensure vendors adhere to processes and organizational standards.

Project Management:

• Oversee and deliver application enhancements and change requests with vendors or internal teams.

BAU Operations:

• Identify cost-saving opportunities and drive efficiencies through root cause analysis, knowledge management, and performance optimization.
• Periodically review and update knowledge bases to reflect current business processes.
• Provide support for applications outside the scope of AMS and participate in disaster recovery exercises.

Requirements:

• Degree in Computer Science, Computer Engineering, or Information Technology.
• At least 5 years of experience in application maintenance and support, with a strong focus on vendor management.
• A minimum of 2 years of project management experience.
• Proficiency in ITIL methodologies; ITIL certification is a plus.
• Technical skills, including:Java (version 8 and above), Unix/RedHat scripting, middleware (Weblogic, Tomcat, SpringBoot).
  Automation tools, build tools (Maven, Jenkins), and databases (Oracle, MSSQL).
  SDLC methodologies (Waterfall, Agile).
  
• Excellent communication skills to engage with both technical and non-technical stakeholders.
• Strong analytical and problem-solving abilities.
• Proactive attitude and a collaborative approach to teamwork.
• Experience in the logistics or port operations industry is an advantage.

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Assistant Manager (Lobby Lounge) to join our team!

As a F&B Assistant Manager (Lobby Lounge), we rely on you to:

• Be responsible for the everyday operation, management, marketing and overall performance of Lobby Lounge
• Over-see the day-to-day running of the outlet in connection with staffing, service, cost control, achieving maximum revenue and guest satisfaction
• Delegation of duties and responsibilities to his / her team members
• Ensure all rules and regulations are adhered to responsibly for uniformity and are in line with the companies’ policies.

Requirements

• Minimum 3 years’ experience in a similar capacity in an international class hotel

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Ensure the successful completion of assigned projects, managing both documentation and operational aspects efficiently.
• Attend site meetings with the main contractor to address issues and provide updates to the Directors.
• Plan and monitor site work progress to ensure adherence to the project schedule.
• Collaborate with office staff to prepare monthly progress claims, payment certificates, and similar documentation.
• Verify that work is executed according to approved plans, drawings, and contractual specifications.
• Support and evaluate team performance on a monthly basis.
• Draft method statements as required for specific tasks.
• Oversee and manage materials and equipment delivered to the site.
• Prepare and assist in developing organizational charts for company and supply workers.
• Manage workers' schedules to prevent unnecessary overtime, ensuring prior approval for overtime from the Managing Director.
• Assist with maintaining a site tools sign-in/out record.
• Perform any additional tasks as assigned by the Managing Director.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

About the Role:

We are looking for a seasoned Business Development & Sales Manager with extensive experience in the packaged foods and consumer products sectors to join our team as the sole team memberin Singapore. This is a hands-on, ground-up role requiring a candidate who thrives in a startup-like, unstructured, and fast-paced environment. The ideal candidate is willing to get their hands dirty, work independently, and take complete ownership of driving sales and building the business across South Asia and Southeast Asia across general trade & modern trade channels.

Key Responsibilities:

1. Business Development:
   • Identify and capitalize on business opportunities in South Asia and Southeast Asia.

• Develop relationships with key stakeholders, including distributors, retailers, and partners.
• Define and execute market entry and expansion strategies.

2. Sales Management:

• Drive revenue growth and ensure sales targets are met.
• Establish and manage relationships with customers, negotiating deals and contracts.
• Oversee day-to-day sales activities, focusing on immediate and long-term wins.

3. Hands-On Execution:

• Work independently to set up initial operations, including onboarding distributors and launching products.
• Manage operational tasks such as inventory planning, order management, and sales tracking.

4. Collaboration & Reporting:

• Act as the primary point of contact between the market and the leadership team.
• Provide detailed reports on performance, market developments, and opportunities.

5. Travel & Representation:

• Represent the company in meetings, trade shows, and events across the region.
• Spend up to 15 days per month traveling to meet partners, assess markets, and build relationships.

Qualifications & Skills:

• Education: MBA from a reputed institution.
• Experience:
• 20+ years in packaged foods and consumer products.
• Proven experience in South Asia and Southeast Asia markets.
• Strong track record of developing markets and driving sales independently.
• Skills & Mindset:
  • Entrepreneurial, resourceful, and willing to work with minimal support.
  • Hands-on approach with the ability to execute strategies and operational tasks.
  • Strong interpersonal and communication skills to engage diverse stakeholders.
  • Adaptability to thrive in a fast-evolving, unstructured environment.
  • Highly self-motivated and results oriented.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Generate Accurate Invoices: Prepare and issue invoices to customers, ensuring that the charges are correct and reflect the agreed-upon terms and services.
• Monitor Payments: Keep track of payments received and monitor accounts for any overdue payments. Follow up with customers as needed to ensure timely payment.
• Resolve Billing Issues: Address any discrepancies or queries related to billing, working closely with customers and internal teams to resolve them promptly.
• Stakeholder Communication: Communicate effectively with stakeholders across the organization to gather requirements, provide updates, and align system capabilities with business needs.
• Maintain Records: Keep detailed records of all customer master files and billing activities, including invoices issued, payments received, and any adjustments made
• Customer service: Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
• Reporting: Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations.
• Collaborate with Other Departments: Work closely with other departments to deliver timely billings and receipting and streamline the billing and collection process.
• System Implementation and Upgrades: Participate in the planning and execution of billing and collection system implementations and upgrades, ensuring minimal disruption to daily operations.
• Process Optimization: Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
• User Acceptance Testing (UAT): Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.

• Diploma/Degree in Accountancy, Business, or a related discipline, or individuals currently pursuing CA qualifications with ISCA.
• Recent graduate with relevant competencies may be considered.
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

As the HR Manager focusing on project work, you will be responsible for delivering key HR initiatives, ensuring that they are completed on time and within scope. You will work closely with the management and HR team to align HR projects with company goals and drive continuous improvement across the HR function. This role requires project management skill sets, alongside HR expertise.

Key Responsibilities:

• Lead and manage HR projects from initiation to completion, ensuring alignment with organizational goals and objectives.
• Develop project plans, including timelines, milestones, and resource allocation, ensuring efficient execution.
• Partner with HR team members to implement HR initiatives (e.g., employee engagement, talent acquisition, and staff benefits and wellness).
• Manage and monitor project budgets, timelines, and deliverables.
• Ensure compliance with HR policies, legal requirements, and best practices throughout all projects.
• Identify opportunities for continuous improvement and recommend HR solutions to enhance business performance.
• Maintain strong relationships with internal teams, acting as a trusted advisor on HR-related project matters.
• Analyse project outcomes and provide insights as required.

Key Requirements:

• Minimum 6 years of HR related work experience, with a proven track record in managing HR projects.
• Good knowledge of local employment laws
• Work experience in a Social Service Agency is an advantage
• Strong communication and problem-solving skills
• § Ability to work independently as well as part of a collaborative team

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Marketing Strategy Development:

• Collaborate with the marketing team and other departments to develop and implement marketing strategies aligned with business goals.
• Conduct market research to identify trends, customer needs, and competitor activities.

Video Content Creation:

• Plan, script, and produce engaging video content together with the team for various marketing channels, including social media, website, and email campaigns.
• Collaborate with creative teams, videographers, and editors to ensure high-quality production.

Social Media Management:

• Manage and grow social media accounts by creating and curating content, engaging with followers, and monitoring social media trends.
• Develop and implement social media campaigns to increase brand awareness and drive customer engagement.

Content Marketing:

• Develop and execute content marketing strategies to attract and retain customers.
• Create blog posts, articles, and other written content to enhance the brand's online presence.

Campaign Planning and Execution:

• Plan and execute marketing campaigns, including promotions, product launches, and special events.
• Monitor campaign performance and adjust strategies to optimize results.

Analytics and Reporting:

• Utilize analytics tools to track and analyze the performance of marketing efforts.
• Provide regular reports on key performance indicators (KPIs) and make data-driven recommendations for improvement.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts.
• Coordinate with external vendors, agencies, and partners as needed.

Budget Management:

• Assist in developing and managing the marketing budget.
• Monitor expenses and ensure cost-effective strategies.

Stay Informed:

• Stay updated on industry trends, new technologies, and marketing best practices.
• Attend relevant conferences, workshops, and training sessions.

Marketing Strategy Development:

• Collaborate with the marketing team and other departments to develop and implement marketing strategies aligned with business goals.
• Conduct market research to identify trends, customer needs, and competitor activities.

Video Content Creation:

• Plan, script, and produce engaging video content together with the team for various marketing channels, including social media, website, and email campaigns.
• Collaborate with creative teams, videographers, and editors to ensure high-quality production.

Social Media Management:

• Manage and grow social media accounts by creating and curating content, engaging with followers, and monitoring social media trends.
• Develop and implement social media campaigns to increase brand awareness and drive customer engagement.

Content Marketing:

• Develop and execute content marketing strategies to attract and retain customers.
• Create blog posts, articles, and other written content to enhance the brand's online presence.

Campaign Planning and Execution:

• Plan and execute marketing campaigns, including promotions, product launches, and special events.
• Monitor campaign performance and adjust strategies to optimize results.

Analytics and Reporting:

• Utilize analytics tools to track and analyze the performance of marketing efforts.
• Provide regular reports on key performance indicators (KPIs) and make data-driven recommendations for improvement.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts.
• Coordinate with external vendors, agencies, and partners as needed.

Budget Management:

• Assist in developing and managing the marketing budget.
• Monitor expenses and ensure cost-effective strategies.

Others:

• Highly motivated and experiences in Mass Communication or FMCG Industry
• 5days work week. Able to commit if require to work beyond required hours / workday
• Renumeration base on work experiences with 14days annual leaves and others benefits upon confirmation

The Manager, Patient Relations Services will be responsible for developing and implementing the organisational strategy and framework for enhancing patient experiences within the hospital. This role will oversee all communications and patient relations matters, working closely with Head of Departments and line staff to operationalise strategies aimed at improving patient care and satisfaction.

What you'll be doing

• Establish contact with patients and their families at the point of referral or admission, serving as the primary contact
• Implement workflows to ensure a positive patient experience at every interaction
• Identify and address caregiver stress, offering counseling and practical solutions
• In crisis situations, advise and support the Head of Department and staff on appropriate actions, providing empathy and support
• Review and respond to feedback and complaints from the Patients Feedback Form
• Work with Corporate Communications, Pastoral Care Services, and Nursing to organise patient engagement events
• Develop programmes and events to promote patient engagement and improve patient experiences
• Proactively identify caregiver stress and engage caregivers in supportive conversations, offering empathy, solutions, and resources
• Collaborate with external agencies for post-discharge follow-up
• Participate in ward processes relevant to patient relations and experience

What we're looking for

• Bachelor Degree in Public Relations/ Communications/ Counselling or related studies
• 4 - 6 years of experience of in similar managerial role, preferably in hospitality/ public relations/ caregiver support/ counselling
• Independent, dependable, self-motivated, creative, and with excellent interpersonal skills
• Strong background in public relations, client experience, or support and counselling, and skilled in building positive communications and rapport
• Mature, organised, resourceful, capable of identifying sensitive issues and providing appropriate guidance, and resilient under pressure, making sound judgements in crisis situations

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.

• Conduct routine inspections of all fire safety systems and equipment.

• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.

• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.

• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.

• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.

• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.

• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.

• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)

• Knowledge in fire safety codes and regulations.

• Experience in fire safety management, facilities managements, defence sector.

· Major Responsibilities:

· Able to handle On-Site Sales and Retail Operations.

· Understand customer needs and provide information required to encourage a purchase.

· Consistently promoting and selling company products and services.

· Achieve the monthly sales target set by the Company.

· Other duties as assigned.

·

· Requirements:

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Able to converse in Chinese to liasise with mandarin speaking vendor &customers

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.

• Conduct routine inspections of all fire safety systems and equipment.

• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.

• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.

• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.

• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.

• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.

• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.

• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)

• Knowledge in fire safety codes and regulations.

• Experience in fire safety management, facilities managements, defence sector.

Job Description:

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.

• Conduct routine inspections of all fire safety systems and equipment.

• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.

• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.

• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.

• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.

• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.

• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.

• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)

• Knowledge in fire safety codes and regulations.

• Experience in fire safety management, facilities managements, defence sector.

The Role:

• Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
• Organize and schedule meetings and appointments.
• Maintain office policies as necessary.
• Organize office operations and procedures.
• Manage company inventory and office equipment assets.
• Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time.
• Manage contract and price negotiations with office vendors, service providers, and office lease.
• Participate actively in the planning and execution of company events.
• Organize orientation and training of new staff members.
• Manage Leave balances of the Staff with Financial controller.
• Manage petty cash/Corporate Bank account.
• Ensure security, integrity, and confidentiality of data.
• Provide general support to visitors and Adhoc activities.
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved.
• Monitor and maintain office supplies inventory.
• Maintain a safe, secure, and pleasant work environment.

What Do You Need to Have?

• Candidates need to have at least 1 to 3 years of office administration work experience. Fresh graduates are welcome to apply.
• Proven office management, administrative, or assistant experience.
• Knowledge of office management responsibilities, systems, and procedures.
• Excellent time management skills and ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficient in Microsoft Office.
• Knowledge of accounting, data, and administrative management practices and procedures is a plus.
• Knowledge of clerical practices and procedures is a plus.
• Knowledge of human resources management practices and procedures is a plus.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Job Description

• Daily management of Raffles Japanese Clinic operations
• Head of Marketing for Japanese companies
• Coordination of day-to-day operations between Raffles Japanese Clinic and Raffles Hospital
• Resolve any outstanding issues
• Overall in-charge of Tokyo project implementation which includes site inspection, selection, negotiations with related companies, application process and procedures for necessary licenses & permits
• Involvement with planning and proposals for new services and business in Japan
• Management meetings as required and prepare approval papers
• Consulting support for Raffles Medical Group to deal with Japanese market in China and Southeast Asia

Requirements

• Possess strong interpersonal, communications and presentation skills
• Pro-active, self-motivated and able to work independently with initiative and be adaptive to changes
• Promote teamwork, co-operation among all personnel staff
• Undertake any other responsibilities from direct superior
• Bachelor Degree in any discipline, preferably in marketing or pharmaceutical or healthcare / medical
• At least 5 to 8 years of relevant experience with demonstration of leadership ability

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible