Job Description of this Role

My client is offering a fantastic opportunity for a dedicated and people-oriented individual. You will be responsible for but not limited to:

• Collaborate with payroll partners to process monthly payroll.
• Confirm payroll accuracy.
• Coordinate interviews and schedule them for offices in Singapore, Hong Kong, China, Dubai, and Bangkok as needed.
• Currently focusing on recruitment efforts in China.
• Work with partners to process work passes, as needed.
• Maintain up-to-date records continuously.
• Prepare HR documents such as employment letters, confirmation letters, bonus letters, and annual reviews on an ongoing basis.
• Manage staff onboarding and offboarding, and update records in Bamboo regularly.
• Update the organizational chart and prepare staff movement reports monthly.

Candidate requirements

The ideal candidate will have:

• Strong people orientation with a commitment to providing exceptional support.
• Excellent verbal and written communication skills in both English and Chinese (Cantonese and/or Mandarin).
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR, preferably in a similar role.
• Knowledge of Singapore Labour laws and employment regulations, with exposure in APAC region.
• Strong interpersonal and communication skills.
• Proficiency in HR software and MS Office Suite.

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Nothing beats the satisfaction of making a meaningful difference to someone else’s life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be required to provide high value consultative financial advisory and total insurance solutions to our customers and business owners.

As a Client Relationship Manager, you will contribute to the overall team’s success by extending our product and service offering to our customers and business owners via campaign-led service calls or through participation in company events. To excel in this job, you are expected to be a self-starter, keen learner and be adaptive to changes.

Speak to us to discover how you can get started as a Client Relationship Manager and how you can build your success with us.

Key Responsibilities Include:

You will be in the forefront providing a full spectrum of insurance products & services to meet the financial and investment needs of our customers and small-medium-enterprises (SMEs) business owners:

• Provide consultative financial advisory services to meet both customers’ and business owners’ financial goals, transforming business opportunities into personal opportunities and vice versa
• Proactively offer Life, Health, General Insurance and Group Business solutions to potential customers and business owners
• Acquiring new customers and business owners through active participation in seminars, lunch talks, workshops and corporate events
• Capitalising business opportunities by acting on potential business leads from our database and setting up appointments with potential customers & business owners
• Maintaining long-lasting relationships with both existing and potential customers & business owners

Qualifications - External

• Degree or Diploma in any discipline
• 2 years’ sales experience will be an added advantage
• Passionate about helping customers achieve greater financial competency
• Able to manage relationships with HNW or Business owners
• Results driven and motivated by performance-based rewards
• Good communication, presentation and interpersonal skills
• Strong team work with a positive customer and corporate focused attitude
• Relevant CMFAS qualification : M5, M9 & 9A HI, BCP, PGI & CGI

The Learning & Development (L & D) Lead is responsible for the training and professional development of the Company’s employees. The purpose is to make the most out of people’s talents and help them develop to their full potential. At the same time, to keep a strong focus not just on what the learner wants and needs, but also on the needs of the Company.

The L & D Lead together with HR to work closely with HODs to ensure that:

• They have a strong understanding of what the Company’s objectives are and that they create training programs that are aligned with these objectives.
• They have a full understanding of the various business units and their specific training requirements.

Job Duties

• Identify training needs, recommending and implementing solutions, and evaluating and measuring effectiveness.

• Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.

• Collaborate with HR team members and business leaders to understand their needs related to training and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions.

• Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement.

• Partner with the HR team to recommend and develop employee engagement programs and activities that enhance employment experience.

• Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined training, learning and development objectives.

• Develop and implement a comprehensive communication strategy for training and development programs.

• Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement and outcomes. Utilize metrics to validate knowledge transfer and return on investment.

• Tracking budgets and negotiating contracts with external vendors.

• Supporting HR team in other projects when required.

Requirements

• 5 - 7 years of relevant experience including developing, implementing and delivering programs
• Experience in People Management is a must
• ACTA certification
• Strong business acumen and ability to translate business priorities/challenges to strategic learning initiatives
• Bachelor’s degree preferably in HR studies, organizational development/psychology
• Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success.
• A curious and inquisitive mindset to offer innovative ideas and improvement in a complex set up
• Constantly updating latest training trends, changes in learning theory and developments in learning technologies
• Able to work independently and lead teams in a fast-paced environment
• Possesses a sharp eye for details and able to produce neat, well-organized paperwork

We are seeking a highly skilled and experienced Senior Digital Marketing Manager to join our team. candidate MUST have a strong background in digital marketing.

Key Responsibilities:

• Develop and implement digital marketing strategies to drive branding awareness and lead generation.
• Manage and optimize all digital marketing channels, email marketing, social media, and content production such as poster, banners
• Social media management through content marketing and engagement waves to increase fan base and engagement rate on Facebook & Instagram accounts.
• Manage social medial platforms, websites, and digital channels, ensuring the content is up to date, engaging, and targeted to the right audience. Oversee the creation of videos, and other content to drive customer engagement and brand awareness.
• Develop partnerships with agencies, media outlets, and vendors to expand the company’s marketing reach.
• liases with our event vendors
• Stay updated with the latest trends and best practices in digital marketing Manage multiple projects simultaneously in a fast-paced, dynamic environment.

Job Requirements

• Bachelor’s Degree in Business, Marketing, or a related field.
• At least 2 years of Digital Marketing experience
• Creative and detail-oriented, with strong copywriting skills and an eye for design and content.
• Excellent project management skills, with an ability to consistently deliver quality outcomes on time and within budget.
• Proficient in online analytical tools, with a strong ability to use data and metrics for decision-making and optimization.
• Passionate about digital marketing, staying current with the latest trends and best practices.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

• HRBP and Generalist working across all regions with Country Heads
• Global Company, good staff benefits
• Professional firm

As an HR Manager, you will play a crucial role in supporting the day-to-day operational activities of the international business while also providing essential HR functions. Your primary goal will be to ensure smooth operations, maintain process efficiency, and contribute to the overall success of the department. You will work closely with executive management and team to execute operational plans, meet organizational objectives, and support HR initiatives.

Responsibilities:

• Liaise with payroll partners to process monthly payroll and verify payroll accuracy.
• Handle Regional Recruitment and process work visa applications.
• Prepare HR letters, including employment letters, confirmation letters, bonus letters, and annual review documents.
• Manage staff onboarding and offboarding processes, ensuring updates are made accurately.
• Assist in preparing operational reports, presentations, and necessary documentation.
• Support the team in managing relationships with key stakeholders and identify process improvement initiatives.

Requirements

• Bachelor’s degree in business administration/human resources or a related field, those with a master’s degree will have a definite advantage.
• Proven experience in international business operations REQUIRED.
• Demonstrated ability to develop and implement operational projects.
• Excellent project management skills with an analytical mindset.
• Exceptional communication and interpersonal skills.
• You must have international experience.
• As you will be dealing with multiple China offices fluent Mandarin is REQUIRED.
• Minimum 5 years of relevant experience with at least 1-2 years in a management position REQUIRED.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Roles & Responsibilities

Salon Manager

**Minimum 5 years of relevant hair experience, with at least 2 years in a managerial role.

JOB RESPONSIBILITIES

• In charge of the overall management and profitability of the assigned outlet.
• Evaluate outlet operations and establish action plans for continuous improvement.
• Oversee and assist in operational matters.
• Performs advanced hair cutting and hair coloring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Lead team with exceptional customer service.
• Train a highly effective team committed to achieving set targets.
• Develop staff into service professionals and groom high potentials to leadership roles.
• Make sure good housekeeping is practiced and maintained at all times.
• Any other tasks as assigned by the Management.

Interested Applicants, please call us @ 96398278 to speak with HR or email us at [email protected]

The Learning & Development (L & D) Lead is responsible for the training and professional development of the Company’s employees. The purpose is to make the most out of people’s talents and help them develop to their full potential. At the same time, to keep a strong focus not just on what the learner wants and needs, but also on the needs of the Company.

The L & D Lead together with HR to work closely with HODs to ensure that:

• They have a strong understanding of what the Company’s objectives are and that they create training programs that are aligned with these objectives.
• They have a full understanding of the various business units and their specific training requirements.

Job Duties

• Identify training needs, recommending and implementing solutions, and evaluating and measuring effectiveness.

• Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.

• Collaborate with HR team members and business leaders to understand their needs related to training and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions.

• Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement.

• Partner with the HR team to recommend and develop employee engagement programs and activities that enhance employment experience.

• Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined training, learning and development objectives.

• Develop and implement a comprehensive communication strategy for training and development programs.

• Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement and outcomes. Utilize metrics to validate knowledge transfer and return on investment.

• Tracking budgets and negotiating contracts with external vendors.

• Supporting HR team in other projects when required.

Requirements

• 5 - 7 years of relevant experience including developing, implementing and delivering programs
• Experience in People Management is a must
• ACTA certification
• Strong business acumen and ability to translate business priorities/challenges to strategic learning initiatives
• Bachelor’s degree preferably in HR studies, organizational development/psychology
• Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success.
• A curious and inquisitive mindset to offer innovative ideas and improvement in a complex set up
• Constantly updating latest training trends, changes in learning theory and developments in learning technologies
• Able to work independently and lead teams in a fast-paced environment
• Possesses a sharp eye for details and able to produce neat, well-organized paperwork

Marketing Manager ( global)

Key Responsibilities

1) Lead Global and Regional New Product Development (NPD)

-Support the Group Marketing Manager in developing new products, primarily in laundry care, personal hygiene, household products, and nutrition lines.

Responsibilities include:

Conducting market research and gathering insights from local markets.

Drafting New Product Marketing briefs to meet markets requirements, marketing goals, and compliance requirements for target markets.

Overseeing product development in collaboration with the supply chain and external partners (e.g., suppliers, legal consultants).

Leading financial evaluations of NPDs, including cost analysis, working closely with sales and finance teams through to launch approval.

Handling branding and packaging design, from creating global packaging concepts and multilingual labelling (English, French, Spanish) to coordinating with design agencies or freelancers through the printing phase.

2) Manage New Product Launches

Coordinate with supply chain and operations teams to establish internal product codes, barcodes, and ordering sheets.

Develop and maintain comprehensive product documentation and marketing sheets.

Create compelling marketing presentations and sales tools.

Distribute samples and marketing information to local markets.

Collaborate with sales, digital marketing, and local marketing managers to develop brand communication strategies, launch plans, and global marketing programs.

3) Manage Existing Product Portfolio

Track market trends and monitor competitor products in key categories, issuing quarterly reports.

Suggest action plan to ensure portfolio relevance, such as product improvements, extensions, or phase-outs.

4)Review NPD performance against forecasts.

-Prepare biannual performance reports and provide marketing recommendations for key brands.

5)Manage the Marketing A&P budget monthly and assist in preparing annual marketing plans and budgets.

6) Support Group Marketing Manager with Ad Hoc Projects

Assist with various tasks and projects as needed.

Requirements

Education: Degree in business /Marketing.

Experience: 5 years -10 years experience in Product marketing, Brand management, or product development.

Other requirements

-Prior marketing experience in consumer goods products is a must

-Team player with an open mind, able to adapt to different market dynamics across diverse regions, including Asia-Pacific and Western markets.

-Hands-on approach suited to an SME environment , can do’ attitude, creativity in solving issues

Language: English proficiency is required; basic knowledge of French and Spanish is a plus.

The People Ops Manager is a key member of the People Operations team in helping support a SHIELD to be a great place to work for our employees globally. We're looking for a passionate and motivated individual, that is able to execute functions independently and yet work collaboratively to support our People Ops projects in a fast pace environment.

Responsibilities

• Plan and coordinate SHIELD's workforce to best use our employees’ talents
• Link SHIELD’s management with our employees
• Plan and oversee employee benefit programs
• Serve as a consultant with other team leads advising them on human resources issues
• Work alongside internal teams to drive the end-to-end recruitment processes
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures

• Bachelor's Degree in Business or related fields
• Minimum 5 years of relevant experience
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Have a strong affinity for critical thinking, hands-on execution, and result orientation
• Demonstrated capabilities with people and project management
• Versatile and has strong perseverance mindset
• Excellent verbal and written communication skills

About the Role:

As a CBRE Construction Project Manager, you'll oversee a team responsible for multiple construction projects for small to medium-sized clients.

This job is part of the Construction Management function. They are responsible for ensuring all deliverables of construction projects are completed on time.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Conduct periodic site visits to monitor the progress of construction. Ensure the work is in general accordance with the approved drawings and specifications.
• Prepare construction risk assessment and project status reports. Recommend the release of construction funds. Adjust project resource needs and disbursement schedules. Review agreements, and other submitted documents to ensure timelines are being met.
• Develop communication practices to distribute to stakeholders. Identify and resolve project risks or issues.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need:

• Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Licensure as either a Professional Engineer or Registered Architect is desired.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

WHO ARE WE?

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world.

With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature.

At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

Suntory Beverage & Food International (SBFI) is step changing its digital platforms and moving to the cloud aggressively. As we transform digitally, we would like to step change our cyber security program to be more robust and consistently executed across all our markets.

You will be responsible for driving compliance to cyber security standards across all markets in Asia Pacific, Europe and the US. You will also work with the Suntory CISO in the Japan HQ to continue to evolve the company cyber security standards to meet the evolving threat landscape. The role is more technically oriented and requires strong hands-on skills on cyber security technologies and is less about governance & risk management. The role requires strong bias to action and the ability to challenge status quo and execute changes rapidly.

WHAT YOU WILL BE DOING...

• Take the lead in day-to-day monitoring for unusual activities, implement defensive protocols, and handle incidents and report
• Drive compliance to global cyber security standards incl. Understand the current state of each business unit (BU), understand gaps & barriers to adopt the standards and develop an action plan with the BU to change
• Work with external vendors to drive pen testing & red team testing to identify and rectify vulnerabilities across different markets
• Work with the global CISO’s team to improve & enhance the standards and cyber hygiene for the company
• Work with other functions to strengthen end user training and incident preparedness

ARE YOU THE ONE?

• 10+ years of experience in IT infrastructure with at least 5 years in cyber security/information security
• Deliver instant professional credibility with knowledge-based leadership, in the space of cyber security
• Hands-on technology skills on cyber security solutions e.g. EDR etc.
• Thorough understanding of core IT infrastructure including hardware, networks, data centres among others
• Thorough understanding of Identity & access management, VPNs, etc.
• Strong experience in managing large-scaled vendor partners – familiar with governance frameworks and models to manage SLAs and contracts
• Ability to operate in a fast-paced environment with comfort
• Calm under pressure especially during crisis management situations
• Excellent Thinking & problem-solving skills
• Entrepreneurial & able to operate without rigid organization structures.
• Excellent collaborator and communicator to be able to bridge across multiple diverse BUs with good multi-cultural awareness
• Strong influencing skills and management of senior stake holders in multiple functions

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Running a section of the restaurant effectively and ensuring consistency throughout service
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description:

- Manage day-to-day operations of high-volume business.

- Provide hands-on support to team.

- Accountable for the delivery of product test data to achieve client satisfaction by maintaining production and specified turnaround targets.

- Reports turnaround times in monthly reports, manages to goal of 100% on time delivery.

- Monitors and reports weekly projection status.

- Lead team to a zero recordable and near-miss incident approach.

- Generates revenue by providing assistance to General Manager in managing the reservation system and procedures.

- Assists GM in budget and expense management by utilizing labor scheduling tools to follow demand patterns.

- Assist GM in managing staff by conducting staff meetings.

- Manages facilities by working closely.

Qualification:

- A minimum of 2-3 years prior leadership experience strongly preferred.

- A minimum of 2-4 years of prior experience in engineering, manufacturing industry.

- Minimum of a Bachelor's Degree in business administration or similar.

- Must be able to work OT.

- Good communication skills – Ability to read, analyze, and interpret legal documents (contracts, claims of lien), general business periodicals, professional journals, technical procedures, or government regulations.

- Managing key business operations.

WE ARE HIRING FOR MANAGER TO OVERSEE THE BEAUTY CENTRE!

A beauty centre manager is responsible for the day-to-day operations of a beauty centre, including:

• Staff management: Recruiting, training, and supervising beauty therapists, aestheticians, and support staff
• Scheduling: Organizing employee shifts, considering peak times and seasonality
• Inventory: Ordering beauty products, replenishing stock, and determining product mix and range
• Quality assurance: Ensuring all beauty treatments meet high-quality standards
• Hygiene: Applying hygiene practices across all beauty stations
• Maintenance: Arranging for regular maintenance services for all equipment
• Customer service: Ensuring customer satisfaction and providing high-quality customer service
• Financial: Receiving payments from clients, tracking all transactions, and keeping updated records of costs and revenues
• Promotion: Promoting services, products, and discounts on social media
• Compliance: Ensuring compliance with all applicable local codes and federal or industry regulations

Requirements and skills

• Proven working experience as a beauty centre manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Category Manager - Marine Spare Parts

Position Overview: We are seeking an experienced and results-oriented Category Manager for Marine Spare Parts to join our team. This strategic role will involve managing and developing the product category, optimizing product selection, and driving growth within the marine spare parts segment. The ideal candidate will have a strong background in category management, a deep understanding of the marine industry, and a proven ability to drive sales and profitability within their category.

Key Responsibilities:

• Category Strategy & Planning: Develop and implement a comprehensive category strategy for marine spare parts, ensuring alignment with company goals and market trends. Create short- and long-term plans to drive category growth and profitability.
• Product Selection & Optimization: Oversee the assortment of marine spare parts, ensuring the range meets market demand, customer needs, and regulatory standards. Continuously evaluate product performance and make data-driven decisions to optimize the product offering.
• Supplier & Vendor Management: Candidate needs to have connections to suppliers of relevant marine products. Then, to cultivate strong relationships with key suppliers and vendors to negotiate pricing and terms. Ensure product quality, on-time delivery, and effective inventory management in collaboration with suppliers.
• Market & Competitor Analysis: Conduct regular market analysis to identify trends, customer needs, and competitor activity. Use this information to adjust the product offering, pricing strategies, and promotional activities.
• Sales & Profitability: Analyze sales data to identify opportunities for growth, cost reduction, and margin improvement. Collaborate with the sales team to develop promotional strategies and initiatives to increase market share in the marine spare parts segment.
• Inventory Management: Work closely with the inventory and logistics teams to maintain optimal stock levels, reduce overstocking or stockouts, and ensure product availability across multiple channels.
• Cross-functional Collaboration: Partner with marketing, sales, operations, and customer service teams to ensure effective execution of category strategies. Provide insights and support for product launches, promotions, and customer engagement efforts.
• Budgeting & Forecasting: Manage the category budget, ensuring accurate forecasting, pricing, and cost management. Track financial performance and adjust strategies as needed to meet or exceed targets.
• Customer Feedback & Continuous Improvement: Gather customer feedback and insights from the sales team to improve product offerings, identify gaps in the market, and enhance customer satisfaction.

Requirements:

• Proven experience as a Category Manager or Product Manager, preferably in marine spare parts, marine equipment, or a related industry.
• In-depth knowledge of the marine industry, including key spare parts for various types of vessels, maintenance processes, and regulations.
• Strong analytical and problem-solving skills with the ability to manage and interpret large amounts of data to drive strategic decisions.
• Experience in vendor negotiations, pricing strategy, and managing supplier relationships.
• Excellent communication, negotiation, and presentation skills.
• Strong project management skills and the ability to prioritize and execute multiple initiatives simultaneously.
• Ability to work effectively across different departments and with a wide range of stakeholders.
• Proficient in using ERP systems and category management tools (e.g., SAP, Oracle, or similar systems).
• A bachelor's degree in Business, Supply Chain, Engineering, or a related field.
• Knowledge of marine spare parts inventory management, logistics, and supply chain best practices.

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Job Title: Customer Service cum Counter Sales (ID8262)
Location: Paya Lebar, Singapore
Working Hour：Mon-Fri, 8:30am to 5:30pm, Sat 8:30am to 1pm
Salary: $2300 - $2800

Job Description:
Deliver customer service to hotline calls, emails and walk-ins
• Processing of orders via various purchase options
• Processing enrolments of new customers
• Prepare daily sales report to ensure accurate payments received and stock quantities
• Assist with merchandise and spare parts purchase
• Filing of documents
• Checking of invoices with order forms to ensure invoices are keyed correctly
• Handle customer enquires
• Issue products to customers according to the purchases
• Packing of stock for deliveries and courier service
• Coordinate with courier to ensure timely delivery
• Daily stock count to ensure accurate and sufficient inventory level
• Order stock in to replenish
• Receiving of stock and arrangement of stock in warehouse
• Providing after-sales service (repair)
• Prepare inventory reports
• Any other ad-hoc duties

Requirement:
• Minimum 3 years of experience in customer service or sales administration
• Strong communication skills in verbally and in written
• MS Office Skills
• Able to work independently and good teamwork
Other information:
• AWS
• Transport, meal and OT allowance
• Medical and dental benefits

Sales Support Assistant (Bukit Batok – B2B /Account Servicing)

The Company is a distributor of vehicle spare parts, supplying to distributors, workshops, and end-users both locally and abroad. We are looking for a suitable Sales Support Assistant to join our team.

Responsibilities

· Point of contact to handle sales enquiry, quotation, and processing of orders.

· To deliver good customer service ensuring customer satisfaction.

· To help build and maintain strong, long-lasting customer relationships.

· Administrative duties, including arranging of shipment and assisting with data preparation for stock purchasing.

· Additional duties as assigned by manager.

Requirements

· Detail-oriented, organised, and careful.

· Able to start work soon.

· To have at least basic familiarity with Microsoft Excel and Microsoft Word.

Qualifications and experience in the following fields will prove advantageous

· Relevant experience in a Business-to-Business sales role.

· Experience in the wholesale distribution business.

· Familiarity with vehicle spare parts.

Working hours

Monday to Wednesday: 8am to 6pm (including 1 hour lunch)

Thursday and Friday: 8am to 530pm (including 1 hour lunch)

44 working hours, 5 days a week.

OR if preferred

Monday: 9am to 5pm (including 1 hour lunch)

Tuesday to Friday: 9am to 6pm (including 1 hour lunch)

Saturday: 8am to 1pm (no lunch)

44 working hours, 5.5 working days a week. If the candidate prefers to adjust the work start and end timings, that can be discussed during interview.

Job Title: Assistant Catering Sales Director (ID7156)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $6000-$7000 (Not including comm)
Benefits: AL 12days, AWS & Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years and above of experience in Hotel Banquet/Catering/F&B industry with proven sales record.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Summary:

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading and executing operations to achieve daily targets
• Building and maintaining relationships with guests
• Attending to guest feedbacks or complaints
• Ensuring roster is efficiently planned and develop manning guide according to manpower budget
• Identifying training needs and training plans tighten the competency gap
• All HR, logistics & inventory, and admin matters (including welfare)
• Petty cash and banking transactions
• Facility management of the outlet
• Supporting the ways of business development
• Conducting training and develop SOPs

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.