UnaBiz is the leading IOT company in Singapore. HQ in Singapore, with office in Taiwan, Japan, France, Spain and providing IOT solution globally.

Join the company that supplies solutions to established local and MNC like SIA, CBRE, JLL, Certis, Engie, and many more!

Job Descriptions:

• Identify and target potential clients for IOT solutions
• Execute effective sales strategies to penetrate the target market and expand the customer base.
• Establish and nurture long-lasting relationships with key decision-makers and stakeholders.
• Conduct product presentations and demonstrations that showcase the features and benefits of our smart workspace solutions.
• Collaborate with clients to understand their unique needs and tailor solutions that align with their business objectives.
• Stay updated on industry trends, competitor offerings, and emerging technologies in the smart workspace domain.

• Job Requirements:
• Candidate must possess at least Bachelor's degree in Business, Marketing, or a related field.
• Excellent communication and interpersonal skills, with the ability to present to diverse audiences.
• Proven track record of at least 2 years in B2B sales, preferably in technology or smart solutions.
• Demonstrated ability to negotiate and close deals with a customer-centric approach.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Self-motivated and results-oriented, with a proactive attitude toward problem-solving.
• 
  

Rewards:

• Career advancement opportunities
• Free lunch in office provided
• Free transport to/from office

Join Our Team as a Food Manufacturing Production Assistant Manager!

Are you an experienced professional who thrives in food production and operations management? We’re looking for a Production Assistant Manager to oversee production, quality control, purchasing, and compliance at our ice cream and bakery production factory.

Key Responsibilities:

• Support the CK Manager in managing day-to-day operations.
• Oversee quality control processes to ensure all products meet our high standards.
• Manage purchasing and inventory of raw materials to optimize costs and ensure availability.
• Ensure compliance with food safety regulations, HACCP, and other relevant standards.
• Monitor production schedules and workflows to meet delivery targets.
• Analyze production and quality data, recommending improvements.
• Conduct training to uphold food safety, hygiene, and workplace safety protocols.

Requirements:

• Experience in food manufacturing, including quality control and purchasing.
• Strong knowledge of food safety standards, HACCP, and regulatory compliance.
• Excellent organizational and problem-solving skills.
• Ability to lead, manage, and motivate a diverse team.
• Strong communication and analytical skills.

What We Offer:

• Work life balance
• Competitive salary and benefits

Join Us as a Central Kitchen Operations Manager!

Are you a dynamic leader with a passion for food production and operational excellence? We’re seeking a Central Kitchen Operations Manager to oversee and elevate the operations of our Central Kitchen, ensuring quality, efficiency, and growth.

Key Responsibilities:

• Lead the Central Kitchen’s daily operations, maintaining high production efficiency and cleanliness standards.
• Develop and implement SOPs to ensure consistency, quality, and excellence in all food products.
• Plan production to manage stock levels, minimize waste, and ensure stock availability for seamless operations.
• Collaborate with the logistics team to guarantee timely delivery of food products to outlets.
• Coordinate maintenance and repairs of kitchen equipment for smooth operations.
• Ensure strict compliance with food safety, hygiene policies, and safety regulations.
• Recruit, train, and manage central kitchen staff, including scheduling and performance evaluations.
• Investigate product/process non-conformance, implementing corrective and preventive measures.
• Oversee inventory, monitor ingredient orders, and conduct quality checks on raw materials.
• Prepare and manage the central kitchen’s budget, optimizing labor, supplies, and equipment costs.
• Oversee 5S maintenance including routine servicing, pest control and chemical treatments.

Requirements:

• Proven experience in central kitchen or food manufacturing operations management.
• Strong understanding of food safety, hygiene, and quality standards.
• Excellent leadership and team management skills.
• Ability to analyze operations and implement effective solutions.
• Strong organizational and budget management capabilities.

What We Offer:

• A leadership role in a well-established food production business.
• Competitive salary and benefits.
• Opportunities to drive innovation and operational improvements.

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team
• Manage Operations & Food Cost Strategic Planning to upscale Operations Menu Planning, Culinary Innovations,
• Ability to lead, multi-task, team player and be supportive to the team of 20 to 25 kitchen & service staff (Manpower Planning)

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis.
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Analyze consumer behavior and adjust email and advertising campaigns accordingly.

Requirements:

• Bachelor Degree and above in any field.
• At least 3-5 years’ experience in Marketing roles.
• Demonstrable experience in marketing together with the potential and attitude required to learn.
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
• Experience in setting up and optimizing Google Adwords campaigns.
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets.
• A sense of aesthetics and a love for great copy and witty communication.
• Up-to-date with the latest trends and best practices in online marketing and measurement.

Job Description & Requirements

Xi Yan award wining private dining established since 2005 has opened a brand new flagship restaurant , Xi Yan Maxwell with a fresh concept that includes Private dining, General Dining and Bar since July 2019. We are looking for suitable services manager in reservation/hosting, serving to be part of this new exciting concept.

Responsibilities include:

• delivering excellent customer service
• Ensure smooth operations to achieve good customer satisfaction
• Taking of orders, serving of beverages and food to customers
• Maintain cleanliness and housekeeping of work areas
• Supervide, coach and lead team members
• Undertake sales and marketing functions

Full time position.

Qualities we seek are:

• Positive attitude and commitment to excellence
• Respective skills in functions to be performed
• Excellent interpersonal and communications skills
• Team work
• Willing to learn and able to work under pressure
• Experience in F&B Operations, fine dining, banquet
• Adequate previous and relevant experience in serving in restaurants.

Job Types: Full-time, Part-time, Internship, Permanent

Salary: $5,000.00 - $7,000.00 per month

Responsibilities:

• Provide professional and excellent customer support, engaging customers with their corporate needs
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the corporate secretary preferred

We are looking for a dynamic and motivated Business Development Manager to join our growing team! As a key player, you'll drive growth by identifying new business opportunities, forging partnerships, and helping us expand our presence in the community. You will work closely with our leadership team to enhance brand visibility, manage client relationships, and contribute to our mission of providing quality services to our clients.

Key Responsibilities:

- Identify and develop new business opportunities to drive enrollment growth.

- Build and maintain strong relationships with prospective clients, partners, and stakeholders.

- Work collaboratively with the team to implement strategies that promote our preschool services.

- Monitor industry trends and competitor activity to stay ahead of the market.

Requirements:

- Strong communication and interpersonal skills.

- Proactive and show initiatives in daily tasks

- Have a strong willingness to learn

Salary: $3800 basic

Position Agenda:

As the Sales Executive, you play a critical role in shaping the image and success of our organization. Your responsibilities encompass developing and executing sales strategies that promote our brand portfolio across various channels, both online and offline. Your expertise in marketing, creativity, and leadership skills will be essential in maintaining and growing our presence in the retail market.

Key Responsibilities:

• Create, plan and manage omnichannel marketing calendar to drive overall revenue, marketing calendar.
• Financial budgeting for digital marketing, retail marketing and PR activities, ensuring a profitable and sustainable business
• CRM Savvy, know how to drive consumer data collection, recruit the right target audience.
• Grow the sales of the assigned portfolio
• To be able to plan and analyze social media channels,SEM, CRM data to optimize media buys and campaign spend
• Have a creative eye on what the brand stands for, work with the creative team to produce content and artwork for social media platforms, eDMs, online and offline Ad campaigns
• Create in-store and out-of-store events and campaign launches
• Plan and execute branding activities e.g. product seeding for media, KOLs and influencers, press events
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Coordinate with brand HQ on the development of marketing assets to be implemented in-store, such as signages, catalogues, brochures etc.
• Post evaluation analysis of all events, campaigns, promotions and collaborations
• Manage agencies to ensure high level of campaign effectiveness
• Ensure proper implementation of campaigns that are in line with company's guidelines
• Assist to strategize and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Assist to respond in a timely manner to partnership and collaboration requests and assess them in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables
• Marketing analytics & reporting

Requirements:

• Masters/Bachelor's degree/Diploma or equivalent in Business and Marketing
• 1 years of experience in marketing brands.
• Good leadership and people management capabilities; provide clear direction to the team
• Creative thinker, possess learning agility, able to work under a dynamic and fast-paced working environment
• Good communication and interpersonal skills

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

- Responsible for developing, implementing and managing marketing campaigns that promote the company services

- Enhanced brand awareness within the digital space as well as driving website traffic and acquiring leads/customers

- Collaborate with internal teams to design, develop and implement digital projects

- You will be involved in planning and implementation of Business Development plans

- Supervision of confirmed Digital advertising and media-related projects

- Create and execute project work plans and revise when appropriate to meet changing needs and requirements

- Identify resources needed and assign individual responsibilities to support individuals.

- Maintain contact and regularly update client and office on progress or development of assigned projects.

- Prepare for work-in-progress reviews and quality assurance procedures.

- Be proactively involved in providing the promised solutions to ensure clients' continued patronage.

- Write materials for advertising and marketing campaigns

- Prepare copy for high-engagement social media content

- Interpret creative direction and adapt points into concepts

REQUIREMENTS

· Candidate must possess at least Advanced/Higher/Graduate
Diploma, Bachelor's Degree in Marketing, Media, Advertising, Design or equivalent.

· At least 5 year(s) of working experience in a similar capacity is required for this position
· Can converse in English well

· Contract positions available
· Interested applicants must submit a comprehensive resume
stating expected salary and date of availability to [email protected]
· Regrettably, only shortlisted candidates

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Summary:

The HR and Admin Manager is responsible for overseeing all aspects of human resources and administrative functions within an organization. This includes managing recruitment, employee relations, training, performance management, and ensuring compliance with labor laws. The role also involves overseeing day-to-day office operations, managing office supplies, coordinating administrative support services, and ensuring a smooth and productive work environment. The HR and Admin Manager plays a key role in supporting company culture, employee engagement, and organizational efficiency.

Key Responsibilities:

Human Resources Management:

• Manage all HR-related activities for Singapore offices, including payroll using OpenSoft for approximately 150 headcounts.
• Develop and implement HR policies and procedures in line with company goals and legal requirements.
• Manage recruitment, onboarding, and offboarding processes.
• Oversee performance management systems, including appraisals and employee development.
• Handle employee relations, conflict resolution, and ensure a positive work environment.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.

Training and Development:

• Identify training needs and organize employee development programs.
• Monitor training effectiveness and employee performance.
• Promote continuous learning and career growth opportunities within the organization.

Administrative Management:

• Oversee office operations, including managing administrative staff and office facilities.
• Handle procurement of office supplies, equipment, and services.
• Ensure smooth functioning of administrative processes, such as document management and scheduling.
• Coordinate travel, meetings, and events.

Employee Engagement and Welfare:

• Foster a positive and inclusive work culture through employee engagement initiatives.
• Coordinate wellness programs, team-building activities, and employee recognition events.
• Manage employee benefits programs and ensure they meet employee needs.

Reporting and Analysis:

· Prepare HR and administrative reports for management, including employee turnover, staffing levels, and operational efficiency.

· Analyze trends and data to inform strategic decisions.

Skills and Qualifications:

• Proven experience as an HR Manager, Admin Manager, or similar role.
• Strong knowledge of HR principles, labor laws, and best practices.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HR software (OpenSoft Payroll will be an added advantage), office management tools, and Microsoft Office Suite.

Skills and Qualifications:

• Proven experience as an HR Manager, Admin Manager, or similar role.
• Strong knowledge of HR principles, labor laws, and best practices.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HR software (OpenSoft will be an added advantage), office management tools, and Microsoft Office Suite.
• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).

Position: Social Media Manager
Location: Singapore (Flexible work possible)

About Us:
Meka Innovation Pte Ltd (mēkā) is a multidisciplinary design agency specializing in turning creative ideas into innovative products. With expertise spanning fabrication, animation, and moonshot innovation projects, we craft cutting-edge solutions for our clients. We are seeking a creative, data-driven, and proactive Social Media Manager to lead our social media strategy and drive engagement across all platforms.

Key Responsibilities:

• Strategy Development: Develop and execute a comprehensive social media strategy to increase brand awareness, engagement, and lead generation.
  Align social media goals with overall marketing and business objectives.
  
• Content Creation and Management: Create, curate, and schedule high-quality, engaging content (including images, videos, and graphics) across platforms like Instagram, Facebook, LinkedIn, TikTok, and YouTube.
  Collaborate with the design and animation teams to produce visually compelling content.
  Ensure consistent branding and messaging across all channels.
  
• Community Engagement: Foster relationships with followers, respond to comments and messages promptly, and build a strong online community.
  Monitor trends and participate in relevant conversations to enhance brand visibility.
  
• Analytics and Reporting: Track and analyze performance metrics (e.g., engagement rate, reach, conversion rates) to measure the success of campaigns.
  Prepare monthly reports with actionable insights and recommendations for improvement.
  
• Paid Advertising: Plan and manage paid social media campaigns to drive traffic, leads, and conversions.
  Optimize ad spend based on performance data.
  
• Trend Monitoring: Stay up-to-date with the latest social media trends, tools, and algorithm changes to ensure strategies remain relevant.
  Experiment with new formats and platforms to reach untapped audiences.
  

Qualifications:

• Strong understanding of social media platforms, trends, and analytics tools (e.g., Meta Business Suite, Google Analytics)
• Excellent copywriting and storytelling skills, with an eye for design and branding
• Proficiency in design tools like Canva or Adobe Creative Suite is a plus
• Analytical mindset with the ability to interpret data and turn insights into actionable strategies
• Strong organizational skills and ability to manage multiple projects simultaneously

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

· The Sales Executive will manage his/her Sales Channel and reports directly to the CEO

· Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales

· To work closely with customers and build long term relationship

· To handle customers’ feedback professionally

· To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train new staff

6) Be able to identify sales trends

7) Must be able to work night shift or split shift

8) Must be able to work extra hours or weekend if needed

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL?

We are currently looking for passionate professional to join our Regional Customer Services team. Join us and bring your expertise on board!

As a Regional First Choice Manager, your role purpose is to:

• Lead the development and implementation of the First Choice Approach to foster a continuous improvement culture at both regional and country levels.
• Promote the First Choice philosophy and mindset, embedding it into daily operations to establish the company as the preferred choice for customers.
• Drive and support First Choice initiatives aimed at enhancing customer experience, improving business processes, increasing work efficiency and productivity, and adding value to DHL's service offerings.
• Identify insights and coordinate service improvements with senior leadership across various functions and networks.
• Detect key business deficiencies and implement improvement initiatives across different functions at regional and country levels to deliver superior service quality, retain customers, and drive growth.
• Monitor the utilization of various First Choice Tools to achieve First Choice certifications and develop effective improvement plans to enhance service quality.
• Lead, coach, train, and serve as the knowledge expert in the First Choice Approach, developing country leaders, Advisors, and Senior Advisors.
• Represent the APEC region and contribute ideas and insights to the Global First Choice committee, aiding in the development of key performance indicators, identifying technology support requirements, enhancing products and solutions, and improving the effectiveness of the First Choice management tool.

Key tasks include:

• Collaborate with global and regional business functions to implement a customer-centric strategy and governance framework aimed at building customer loyalty while balancing service quality and cost.
• Lead and drive initiatives to enhance customer loyalty by providing top-tier service standards, establishing and maintaining a competitive advantage.
• Ensure the proper establishment of First Choice teams in each country, allocate appropriate resources, and utilize these teams to identify operational shortfalls and drive improvements to enhance customer and employee experience.
• Leverage customer feedback and quality measurements to identify improvement opportunities, challenge leadership teams on the application of First Choice Tools at regional and country levels.
• Provide insights and drive countries to develop and prioritize initiatives, facilitating their execution to achieve optimal business outcomes.
• Evaluate the impact and potential of initiatives, translate successful solutions into country standards, support deployment across the APEC network, and facilitate best practice sharing and collaboration.
• Conduct First Choice Country Reviews to identify strengths, best practices, and areas for performance improvement, driving customer satisfaction and operational effectiveness.
• Serve as the Subject Matter Expert (SME) for the First Choice approach and methodology, enhancing knowledge management and best practice exchange in the APEC region.
• Develop a talent pool and nurture the First Choice Leads/Advisors community to further drive the continuous improvement culture in countries.
• Refine and adjust standard trainings and trainer instructions in collaboration with Global First Choice, and conduct train-the-trainer sessions for country-based Advisors.
• Coach Process Owners, Champions, and Advisors to effectively utilize DMAIC, perform complex data analysis/trending, and derive sustainable solutions.
• Maintain strong communication lines with Global and Country teams, ensuring that suggestions/requirement from the APEC region regarding the First Choice approach, framework, and tools are considered.

Requirements:

• Tertiary qualifications in a business-related area.
• Minimum 8 years of professional, operational and management experience
• Excellent Analytic, numeric, written and oral communication skills
• Computer, MS Office proficiency
• Be a black belt Six-Sigma
• Training / Facilitating skills, self-motivated and resourcesful
• Project Management and Change Management skills

Job level: 15+ Years

Technical Skills:

SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

Key Responsibilities:

· Overall experience of 15+ years with recent experience in Project Management implementing large-scale projects managing the end-to-end technical delivery, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

· Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

· Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

· Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

· Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

· Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

· Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

· Contribute to the continuous improvement of development processes and methodologies.

· Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Key Requirements:

· Between 6-8 years of working experience in various SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

· Working experience in any Credit Portfolio Management application / tool

· Certification in any SAS tool

· Good understanding and experience in Software Development Life Cycle

· Experience of working in a vendor environment

· Ability to work in a fast-paced, team-oriented environment

· A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

Good-to-have Skills

· Pre-sales experience

· Experience in writing Test Plans, Test Scripts, Test cases for SAS applications

· L3 Support experience

Description

This role will take on a new leadership position in the Patec Group (comprising Patec subsidiaries and BIGL Group) and will be responsible for the strategic development, implementation and execution of HR systems, policies and practices in Corporate Office and regional sites. This role will be based in Singapore.

Responsibilities

• Develop and implement HR strategies and initiatives that align with the Group’s objectives and business needs and advise Management on HR-related matters
• Conduct and oversee full range of employment activities to meet the needs of the Group’s business units, including but not limited to recruitment, promotion, transfer, disciplinary procedures, exit process, record retention and training and development
• Cultivate a culture of diversity, inclusion and continuous learning within the Group
• Oversee talent acquisition processes to attract and retain top talent and implement competitive employee benefit program
• Manage and advise Site HR teams on establishing and maintaining a stable and positive workforce with high employee engagement and managing employee relations
• Maintain and implement HR policies and ensure compliance with labour laws and regulatory requirements
• Develop, analyse and monitor HR reports, metrics and effectiveness of HR programs
• Organise company events, meetings and employee engagement activities

Requirements

• Bachelor’s degree in business administration or HR related discipline
• At least 8 to 10 years of practical HR managerial experience, with at least 3 years in a leadership role
• Possess sound knowledge and experience in labour laws and HR best practices in regional countries
• Independent, highly driven, team-builder and high integrity
• Able to work under pressure to meet tight deadlines
• Strong communication, problem-solving and people management skills
• Strong influencing and counselling skills with all levels of people
• Fluent in written and spoken English and Mandarin

Annual Remuneration

S$120,000 to S$200,000 (excluding variable bonus)

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

Role Summary:
As the Product Owner, you will act as the bridge between business stakeholders and the development team. You’ll own the product roadmap, prioritise features, and ensure that our solutions meet both customer needs and business goals. This is an exciting opportunity for a strategic thinker who thrives in a fast-paced, collaborative environment.

Key Responsibilities:

Product Vision & Strategy:

• Collaborate with stakeholders to define the product roadmap and align it with company objectives.
• Maintain a deep understanding of market trends, customer needs, and competitive landscape to inform product strategy.

Backlog Management:

• Translate business requirements into clear, actionable user stories and acceptance criteria.
• Prioritise and refine the product backlog, ensuring alignment with business goals and technical feasibility.
• Make trade-off decisions between scope, budget, and time while managing stakeholder expectations.

Collaboration with Development Teams:

• Work closely with the geographically distributed engineering team to deliver high-quality, scalable features.
• Participate in sprint planning, daily stand-ups, and retrospectives to provide clarity and remove roadblocks.
• Ensure delivered features meet acceptance criteria and are released on time.

Stakeholder Communication:

• Act as the primary point of contact for internal teams, including sales, marketing, and customer support.
• Communicate product updates, roadmaps, and release plans to stakeholders.

Customer Focus:

• Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
• Prioritise features that enhance customer satisfaction and retention.

Metrics & Performance:

• Define and track key product performance metrics (KPIs) to evaluate success.
• Continuously iterate on the product based on data-driven insights and customer feedback.

Qualifications:

• At least 8 years of software industry experience and minimum of 5 years proven experience as a Product Owner, Product Manager, or similar role in a B2B SaaS product environment.
• Strong expertise in product management methodologies and techniques, such as Agile, Lean, User Stories, A/B-testing, design thinking…
• Experience working with geographically distributed cross-functional teams in the APAC region.
• Deep proficiency in data-driven decision making, analytics integration and user research, with a strong understanding of user-centered design principles.
• Excellent communication and presentation skills, with the ability to inspire and motivate cross-functional teams and influence stakeholders.
• Familiarity with tools like Jira, Confluence, or similar project management software.
• Knowledge of the data security & compliance market is a strong plus.
• Knowledge in cloud, databases, software security and machine learning / AI would be an asset
• Experience of building a solution from scratch is a strong plus.
• A University degree in Computer Science, Business, or related field.

If you’re passionate about driving product success and delivering value to customers, we’d love to hear from you!