Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Job Description & Requirements

salon managers are responsible for the successful operations of beauty and spa salons. Responsible for both profit and customer satisfaction, salon managers lead their teams of salon staff to provide excellent services, maximize profit and follow all health and safety regulations. As a salon manager, you will be in charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities. Salon managers are often promoted or hired from other salons, where they previously gained experience in salon specialty services. With enough experience, salon managers may eventually become salon owners.

To become a salon manager, you generally need to hold licensure in cosmetology and years of experience offering services to customers. Excellent communication skills are a must for salon managers, so you must enjoy talking to people, be able to communicate with your team and have basic math skills to manage business profits and expenses.

Job Description:

To support a complete portfolio of IT infrastructures for workplace and Telecom/WAN Services. This function assures IT services provided to its business organizations are in accordance with the expected service levels.

• Enable and support organizational transformation and change through the development and delivery of workplace strategies for the company.
• Coordinate communications and engagement between businesses and functions, to ensure workplace projects and initiatives deliver targeted business outcome
• Provide effective, compliant and functional leadership across the full breadth of workplace services for the portfolio
• Accountable for the IT Service Level Objectives, 3rd party vendor service quality, IT security risks, and shall align the IT operating processes to ISO/TS common quality criteria.

Profile:

• Possesses professional qualification in IT discipline or a relevant equivalent
• Technical experience in the Microsoft 365 will be an advantage.
• Sound understanding of how businesses operate and the key challenges faced in the operative environment
• Experience in coordinating, supporting or delivering workplace projects
• Excellent interpersonal, and communication skills
• People-oriented, customer service mindset
• Positive, team-oriented mindset, with a natural willingness to always go the extra mile

Responsibilities

• Meeting with new and existing clients, including doctors, pharmacists, nurses, and other health care professionals. Identify and develop new accounts in the healthcare industry, as well as promote medical products to potential clients, mostly medical practitioners.
• Present company products to potential and existing customers in order to increase sales. Maintaining good business relationships to increase future sales.
• Identifying customers' needs and recommending company products that best fulfil those needs.
• Maintaining solid working relationships with new and existing customers by providing excellent after-sales service.
• Promptly submitting purchase orders to the relevant department.
• Preparing sales reports as well as territory analyses and submitting them to management.
• Plan work schedules and weekly and monthly timetables with the area sales team or discuss future targets with the area sales manager.
• Provide timely reports on sales performance to sales manager
• Manage and generate response to queries from potential customers and follow-up on leads and referrals.
• Keep updated with product knowledge and stay informed of competitors’ products.
• Develop and maintain an up-to-date customer list with contact details.
• Conduct product demonstrations and emphasize saleable features/customer benefits.
• Implement action plans to achieve sales targets for assigned territories.
• Work with management to consistently build trust, credibility and consistently strong customer demand and preference for products and services including building Key Opinion Leaders in respective accounts.
• Assisting customers enquiries and provide quotation as needed.

Job Title

Sr Executive / Deputy Manager

Department

Finance

II. JOB PURPOSE

The role holder is responsible for assisting Secretarial and accounting matters

III. KEY RESPONSIBILITIES

Will coordinate with external Company Secretary (advisors) to

maintain the company statutory registers and records

arrange for shareholder and director meetings

lodge and file in time all necessary documents required by law

incorporate new legal entities

provide administrative support in preparation of meetings

provide comprehensive legal and administrative support to the board

assist in the implementation of corporate strategies by ensuring that the board’s decisions are properly carried out and communicated

ensure that the company meets all its legal obligations

stay updated on relevant developments and changes in statutory and regulatory obligations

Assist Accounting/Finance department for accounting and banking/treasury related activities.

Assist other sr. finance team members to manage day to day finance/legal operation

communicate adequately with all stake holders.

Duties of a Singapore Company Secretary

Minimum Qualifications

Degree in Law/CS/ACA/MBA

Experience in Financial planning and reporting.

Experience in working on accounting software along with excellent working knowledge in MS Office.

Analytical approach.

Experience

1-5 years of p experience.

Work days

5.5 days a week – ONSITE

Construction Manager Job Description Template

We are looking for an enthusiastic, organized construction manager to oversee all aspects of our building project, including meeting with project partners, managing supervisors, and teams. The construction manager will be responsible for ensuring all objectives and standards are met, and for finding solutions to problems as they arise. You will ensure all equipment and materials are available on-site as needed.

To be successful in this role, you should ensure the project is planned in a manner that meets and exceeds all objectives, and ensure it is completed on time and within budget. Top candidates will be skillful delegators, adept at identifying crucial aspects of the project and prioritizing them— while staying on top of all other aspects of the project.

Construction Manager Responsibilities:

• Meeting with engineers, architects, and contractors on an ongoing basis regarding project objectives and progress.
• Managing and motivating site foremen and teams.
• Ensuring all equipment needed is available on site.
• Ensuring budget costs relating to wages, contractors, materials, and equipment aren’t exceeded.
• Approving purchase requests.
• Ensuring the construction process starts and ends on time, and ensuring daily and weekly deadlines are met.
• Ensuring compliance with health, safety, and all other regulations.
• Issuing SI's and VOs to project management.
• Conducting ongoing quality inspections.

Construction Manager Requirements:

• Bachelor’s degree in construction management.
• Proficient in MS Office Word, Excel and Projects, and CCS.
• 3+ years of construction site management experience.
• Ability to communicate effectively with all levels of staff.
• Skilled at solving conflicts between different project members and staff.
• Outstanding negotiation, organizational and problem-solving skills.
• Strong leadership skills.

The Deputy General Manager (DyGM) also participates in establishing the direction of the Content Creation and Guest Experience Design with the Executive Creative Directors and Creative Brain Trust. DyGM’s responsibilities include supporting the formulation of the overall organizational strategy, team management and establishing guidelines/implementing SOPs to ensure the effectiveness and efficiency of the department. This role is crucial in helping to establish a strong foundation for the creative team to grow, create and collaborate.

DyGM’s duties and responsibilities

Global Planning

• Assist in the management of an effective and efficient creative management system of NEON Creative/Big Lab projects by implementing, refining, and improving the current SOPs and workflows.

• Constantly reviewing and improving work processes between all functions (creative, production, marketing, etc.) and regions (China, SG, US, etc.) to ensure seamless communication, collaboration, and cross-functional efficiency between teams.

• Oversee all project timelines and task assignment of the creative team for all projects with the support of the Global Planning team.

• Oversee the department budget and ensuring all expenses are optimized.

• Assess, plan, and implement improvements to the presentation, capturing and archival of all IPs, for example 3D Visualization, Fly-through, etc.

• Work closely with internal stakeholders on various corporate functions:

• Finance team to ensure a smooth and seamless follow-up on finance processing.

• HR team on all resource matters - hiring, training, appraisals, etc.

• Legal team on NDAs, hiring contracts and any other legal matters.

• IT team to Identify and evaluate systems/softwares that can support and improve performance and efficiency for APAC & US

Stakeholder Engagement/ Creative Collaborators

• Manage a database of current and potential collaborators.

• Oversee the management and consolidation of NDAs/contracts for creative collaborators.

• Manage and follow-thru all internal (within NEON) and external collaborations/partnership.

Others

• Support the Creative Brain Trust in ad-hoc projects and initiatives

Required Education and Experience:

• Bachelor’s degree in creative management, experiential design, theatre, exhibition design, set design, visual arts, performing arts, film, video gaming, exhibit, graphic design, environmental design, museum installation, product design or related field, highly desirable.

• 10 years+ of experience in managing or designing installations, exhibits, interventions, immersive theatre or immersive installations, or similar.

• Extensive experience in managing and collaborating with multiple stakeholders (internal and external)

• Possess a good understanding of the immersive entertainment space

• Ability to write creative briefs/ treatments/ content for new and existing projects.

• Understanding of creative ideation, design fabrication, prototyping, and production (good to have)

Job duties & responsibilities:

• Work closely with Management and marketing team to develop new online/offline retail strategies to drive business to the various sales channels
• Research, identify and understand potential new target audiences, their spending and buying behaviour
• Create partnership opportunities and collaboration with other brands to achieve business goals
• Analyze market trends, competitive landscape and industry leaders' products and services
• Regular review meetings with Management and Sales teams to ensure that business goals are aligned and well communicated throughout the organisation

Requirements:

• Minimum Diploma in Business / Marketing. Special interest in jewellery is highly advantageous.
• At least 3-5 years’ experience working in Marketing, Retail Sales or E-Commerce related fields
• IT literate. Experience and knowledge in using social media as a marketing tool
• Entrepreneurial spirit and strong commercial acumen
• Self-driven and a strong team player
• Great interpersonal and communication skills

This is a part time position with the possibility of converting into a full time role at a later stage.

Flexibility to work from home. Regular meetings with Management twice a week at agreed timings.

Job location: Toa Payoh Central

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Responsibilities:

• Work closely with team members in Business Development to achieve personal sales target and company sales target
• Understand company’s product and solutions, and present to clients
• Able to communicate effectively and professionally with clients, both spoken and written
• Market research and provide feedback to development team
• Assist in account management of company’s existing clients
• Evaluate customers’ future needs and recommend best practices

Requirements:

• Candidate with experience in IT, Digital Solutions, F&B or Retail related Sales will be a plus.
• Looking for individuals with ability to speak and write in Chinese to cater to our growing Chinese-speaking customer base
• Candidates who possess relevant qualifications, employment background and suitable skills sets are most welcome to apply

About Globibo

Globibo is a comprehensive Conference Technology Company as well as an International Language & Training Service Provider. We are the largest Integrated Event Technology Provider in Southeast Asia and the benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Your impact

You will play a huge role in assisting the development of Globibo’s presence in the region by working with our existing international clients. Collaborate with the largest brands and organizations in the world to provide world-class translation, interpretation & training projects. Leverage our in-house platforms and network of international partners to customize and deliver solutions.

Account Servicing (50%)

• Respond to enquiries, provide quotations/proposals
• Follow up on converting and extending quotations
• Keeping contact health for VIPs in green (+5 contacts monthly)
• Regularly reach out to all contacts in Account to keep mindshare
• Effectively increase revenue from existing clients
• Establish long-term support contracts
• Leverage existing contacts to identify new Leads in the account
• Company Introduction to New Leads

50% Project & Product Management

• Determine & document project scope with Customers
• Manage Customer Interaction and Change Management
• Follow up on Customer / Student Feedback
• Identify and contract required partners for service delivery
• Manage projects/events at the location
• Develop, Customize and/or Improve marketing material for platforms and services
• Identify Partner for strategic/scalable growth
• Follow up with the product development team on product improvements

Your Potential Profile

You are a self-motivated individual work enjoys working independently. You are passionate about language learning or event technology services

1. Bachelor's Degree or above in Marketing/ Business Management, or a related field
2. 3-5 years of experience in corporate sales (B2B) or project management
3. Great communication skills, Fluent English required (written and speaking) to communicate with global clients
4. Ability to identify and address the specific needs of each customer
5. Highly motivated & Independent Individual with an eye for detail & analytical skills
6. Prior experience in communicating with senior managers
7. Result- orientation; high focus on driving (business) results and KPIs

Your Benefits

• Group Incentive Scheme
• Solid Induction Programme with a personal mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• FlexiTime working options
• FlexiPlace working options
• Exposure to the leadership development program

Your Career Path

In this role, you would have the opportunity to:

• Reach out & develop relationships with industry partners, and stakeholders; bring about Globibo’s brand image & presence in the industry
• Play a pivotal role in leading business development & sales for a relatively new market
• Penetrate new organizations, convince & develop relationships with entirely new contacts & potential clients
• Work on varying & dynamic opportunities/projects
• Experience the entire end-to-end sales and project cycle from idea conception to implementation
• Collaborate with our technical subject-matter experts across services, work in tandem with other operational teams/members

Please note that your personal data/ assessment results will be kept strictly confidential and treated as per the Personal Data Protection Act (PDPC) / General Data Protection Regulation (GDPR) for candidates who are based in the European Union.

In the meantime, please find some basic information about our world-class Career Development Program:

• Globibo Career Path: http://www.slideshare.net/globibo/globibo-career-path
• Globibo Career Development: http://www.slideshare.net/globibo/career-at-globibo-overview
• More Career information under: https://www.globibo.com/career.php

Re: Accounts Manager

With regards to this position, we are an interior renovation company.

The duties includes:

a. Serves as a liason between a company and its customers ensuring all outstanding customers and client loyalty satisfaction.

b. Developing account plan.

c. Managing clients relationship accounts

d. Operating as the lead point of contact on all matters to accounts.

e. Overseeing accounts managements

f. GST and management accounts submission.

Applicants who are interest kindly drop us an email: [email protected]

[Job Description]

-Lead the product management team of PTC and IIJ group companies in developing and executing product strategies for our own cybersecurity products, integrating both engineering and marketing aspects.

-Develop and manage product roadmaps, timelines, and budgets to ensure that our product and offers exceed the evolving needs of our customers in the dynamic cybersecurity landscape.

-Conduct market analysis to identify trends, opportunities, and threats in the cybersecurity space in ASEAN region.

-Work closely with engineering teams in some countries including Japan to align product development with customer needs and technical feasibility.

-Foster strong relationships with key stakeholders, including customers, partners, ASEAN team members, and developers in Japan.

[Job Requirement]

-Over 15 years of experience in the IT network industry operating globally. Successful candidate must be in the IT network industry for the last 5 consecutive years, as to have extensive knowledge and experience in the latest IT network market.Additionally, experience in companies specializing in cybersecurity-related services within the IT network industry is highly desirable.

-At least 5 years of marketing experience in managing cybersecurity products for multinational clients, with security technology expertise. Successful candidate is expected to possess marketing experience of ZTNA and/or SASE.

-At least 5 years of practical experience as an engineer in the IT network/server infrastructure domain.

-At least 5 years of project management experience in developing IT network infrastructure, combining system integration, solutions, and proprietary services for the enterprize clients such as clients in cross-border operations, listed companies, government body and large financial institutions.

-Bachelor's degree in Engineering, Science or a related field. MBA would be an added advantage.

-Proven track record in leading cross-functional teams and successful product launches.

Job Description & Requirements

Site managers are responsible for preparing sites prior to the commencement of construction work. This includes setting out the site and organising activities. They plan projects and ensure that they meet agreed specifications budgets, timescales. They are on hand throughout the build to assess progress and solve problems that arise.

• Liaising with clients and a variety of professionals, such as surveyors, engineers and architects.
• Supervising contracted staff and meeting with sub-contractors.
• Reporting progress to clients and board members via phone calls, written reports and presentations.
• Problem solving.
• Checking and preparing site reports, drawings and designs.
• Using specialist construction management computer software.
• Making safety inspections and ensuring site procedures uphold construction and site regulations.

Adrenalin Group is an integrated communications agency that assists our clients in amplifying their story to achieve their brand needs with a wide spectrum of solutions and engagement touchpoints tapping on our expertise, creativity, technology and innovation core.

We provide the full suite of event management services across our teams to ensure that our client’s events are brought to life – to impress the audience and to drive brand awareness and reach.

As a social enterprise, we strongly believe that we can employ not only creative talents but those with special needs. We are a team and a support system all in one to tackle this fast-paced and challenging industry of events planning.

If you are a passionate and driven individual who would like to work beside a dynamic group of professionals who are dedicated to pushing boundaries and making a lasting impact – let’s chat.

Let’s talk about what you will be doing as the Office / HR Manager

• Ensure the smooth day-to-day operation of the office
• Oversees office administration processes (office safety and security, overall office environment, facilities, office equipment, supplies, etc.)
• Act as a point of contact for employee questions and concerns
• Foster a positive work environment through effective communication, conflict resolution and office activities
• Implement initiatives to enhance employee engagement and satisfaction
• General suppliers and service providers’ relationship management, including sourcing and negotiating with vendors/suppliers
• Make sure the company remains well-informed about the most recent government regulations and potential funding opportunities, and recommend any innovative and valuable options for the company
• Handle basic HR functions, including recruitment, employee on-boarding and off-boarding, internship programme management, medical insurance account set-up, security door access, device assignments and team calendaring
• Support the Managing Director with the management of schedules, coordination of meetings and handling of communications and other ad-hoc requests

If you can do all that, you have what it takes. It might also help if...

• Relevant experience in Office Management or Executive Assistant roles
• Knowledge of Microsoft Office products and applications
• Experience with executive-level calendar management
• Confident, independent, and self-motivated
• Team player, able to multi-task and prioritise
• Strong coordination and organisational skills
• Meticulous, efficient and pro-active
• Strong interpersonal skills

Job Description & Requirements

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Able to fly and attend meeting negotiation with buyers frequently
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

We are seeking for a Power Supply Sales Manager to strengthen our sales team and accelerate our growth in the South East Asia Region.

The sales manager is tasked with expanding our business reach within South East Asia region. He/ She will investigate core, adjacent, and new markets in search of unmet needs and attractive opportunities and deploy a variety of strategies (organic and inorganic) to advance growth.

Key Responsibilities:

· Passionate about creating new business development opportunities.

· Identify opportunities and developing new customers.

· Commercial activity to promote LITEON products into the market.

· Being accountable for achieving annual performance goals and growth.

· Gathering and analyzing information on the market and competitors.

· Responsible for generating new revenue from a predefined sales territory and portfolio.

· Work closely with HQ team members and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.

· Ensuring efficient marketing activities and value proposition to customers.

· Liaise and maintaining good relationship with other business units and departments as required to conduct sales activities.

· Perform additional duties as required/assigned by manager.

Key Requirements:

· Bachelor’s degree in engineering, in the area of Electrical, Industrial & Manufacturing.

· Knowledgeable of analog and power design concepts and principles.

· Minimum 2-5 years of sales experience is required.

· Business Development: 3 years (Preferred).

· Excellent interpersonal and communications skills (oral, written, presentation).

· An ambitious and entrepreneurial mindset who is result-driven and broad-minded.

· Independent, Proactive, and highly motivated.

· Must be a team player with positive attitude, self-driven and multitasking.

· Process good business acumen.

Job Description

Key Roles and Responsibilities:

• Design relatively complex managed service solutions to meet client requirements by integrating technology and service design across the network technology domain
• Conduct sales presentations, product demonstrations, installation, and maintenance of company products.
• Design the Managed Service offering, interfacing with the platform delivery team.
• Test and validate new designs features and delivery models or recommend improving existing service offers that is being taken to market
• Responsible for the service design deliverables of the solution, working with internal teams and partners to ensure supportability.
• Support the validation processes by obtaining sign-off from technical, service, and costing stakeholders.
• Service design of solutions for the client that will be commercially competitive whilst mitigating risk.
• Map the client's requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Network).
• Execute a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology).
• Assist the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client’s current network architecture, platforms, and operating models
• Share client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future
• Coach, mentor and act as advisor in service design situations
• Assist the sales teams to have a commercial model discussion with the client
• Identify all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract term
• Create and get sign-off from relevant stakeholders on the solution design that will form part of the commercial model
• Assist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition

Knowledge, Skills and Attributes:

• Working knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models
• Comfortable working with costing models in partnership with sales and finance stakeholders
• Proficiency in Network/Infrastructure Managed Services
• Ability to communicate potential improvements and value of our solutions to all levels of stakeholders; including C-suite decision-makers
• Ability to work within a team, contributing to the success of the team while making a personal contribution; especially in a matrixed organisation
• Up to date knowledge on emerging trends in technology, Managed Services Integration, Network, etc
• Analytical skills and ability to discover and analyze all input and data

Academic Qualifications and Certifications:

• Tertiary level – bachelor’s; or post-graduate degree with experience in a consulting capacity
• Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics
• Scaled Agile certification or equivalent

Required Experience:

• Track record of designing network managed services solutions to large enterprise accounts
• Proof of structuring large, multi-year profitable contracts
• Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design
• Seasoned experience working in an environment with global delivery and in multiple geographies and industries

Technical Account Manager (TAM) – Public Cloud Operations is an individual contributor role who will provide technical expertise to manage “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.

TAM will facilitate the building of platform and will be responsible for management and Quality of Service of the cloud offers during the RUN phase. TAM will be responsible for owning and resolving the technical issues on the platform which comprises for multiple technologies.

Candidate should be skilled in causal analysis and have excellent verbal & written communication skill in order to manage global stakeholders.

Brief of activities would be performing by this role:

• Technology watch (study, documentation)
• Customer study and proposal for better experience
• Cloud migration tools knowledge
• Service Management & Project Management
• Handover to Run team after build/ implementation in public cloud
• Change Management
• Presales support
• Solution proof of concept
• Design and build support for customer and TTM projects
• Public Cloud Design/ Build/ Operation Support:
• Provide Knowledge Transfer to the L2/ RUN teams
• Work closely with Engineering team & Validate new Products and Major Releases related to Cloud offers
• Presales Support : provide technical support to Presales team/teams
• Perform initial deployment and Validation of Public Clouds architectures (Azure/AWS/GCC)
• Provide Root Cause Analysis (RCA) for all major problems
• Ensure the consistent Level-3/ principal support for Public Clouds, Roles & Features to Level-2 system teams and customers
• Provision of technical consultancy to development plans and projects
• Provide Root Cause Analysis (RCA) for all major problems
• Maintain a thorough understanding of the tools, systems, and processes required to provide quality customer support.
• Manage cross-functional deliverables, and detailed timelines.
• Coordinate plans with business teams & operations to meet strict project deadlines for on-time delivery.
• Ensure delivery of required documentation (technical, procedures, configuration management tools) required for handover to Operations teams
• Introduce his customers to new solution features and will suggest according to their solution usage
• Report anomalies and write/manage proactive/corrective actions plan
• Organize Customer meetings, Deliver Monthly Dashboard on Solution Usage & performance
• Support & Assist our Customers in their service usage (Best practices, configuration, Q&A, help/follow to the incident resolution)
• Have overall accountability of the Quality of Service of the managed cloud offers. Responsible for the regular Quality of Service (QoS) reporting of the cloud platform (KPI definition, SLA achievements). Responsible for management of the Operational teams through Operating Level Agreements.
• Manage the Release & Patch Management process with the production team to make sure the platform is up-to-date. Make sure the appropriate CAB are activated and obtain CAB approval
• Be in close relationship with the problem manager to speed up problem resolution and corrections implementation

Educational Qualifications

• University degree in Engineering or Science or BS Computer or equivalent with 60% or above.
• ITIL Certified
• MCPIT/ MCSE/ Linux Certified
• AWS, MS-Azure; GCC Expert Certifications
• Project Management/ Service Delivery or Management

Relevant Experience

• 12-15 years of managing IT Systems/ Virtualization
• 4-6 Years of experience in designing, migrating and implementing Public Clouds (Azure/AWS/GCC)
• 5-8 years of Service/ Project management

Desired Skills/Knowledge:

• Excellent knowledge and solid experience in “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.
• Excellent knowledge of Cloud migration tools.
• Knowledge on VMWare ESXi, vSphere; Linux, Windows
• Understand and willing to provide Cloud management support on rotational basis, 24 X 7
• Problem solving and investigation capabilities
• Strong communication skills
• Good written and fluent English and good interpersonal skills
• Should be a team player

Job Summary:

• Title: Claim Specialist cum Assistant Operations Manager
• Industry: Logistics
• Working Location: Harbourfront
• Employment type: Full-time, permanent

Job Responsibilities:

• Identify potential claims, coordinate with the insurance team, and open claim files accordingly
• Discuss with the internal department and respond to claim notifications from customers and third-party service providers
• Lead and guide the process of claim incident management
• Verify the liability based on the SOP, agreements, terms and conditions, whenever applicable
• Liaise with different stakeholders to mitigate and minimize further losses and damages on running claim cases
• Propose cost recovery whenever applicable and possible
• Deal with claim-related documents (eg LOI, liability or No further liabilities letters, invoices, etc)
• Follow-up on running/open claim cases
• Provide updates on open claim cases and share the monthly/weekly overviews with stakeholders
• Assist on operational-related matters as assigned
• Other ad hoc duties and initiatives assigned

Job Requirements:

• Possess a minimum of tertiary qualification with at least 3 years of relevant experience
• Possess good IT skills
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Job Description:

1. Evaluating and optimizing marketing and pricing strategies.
2. Analyzing market trends and preparing forecasts.
3. Generating new business leads by leveraging website, social media and other channels.
4. Collaborating with our vendor principals on their marketing programs in support of the marketing strategy, business plans, and forecasts for assigned products.
5. Increasing brand awareness and market share.
6. Plan and execute all paid and non-paid digital marketing, including SEO, email, Adwords, remarketing and social media content.
7. Work towards organic search optimisation including conducting keyword research, review technical SEO issues and recommend fixes, optimise on page content and build off-page optimisation.
8. Establish and produce ongoing web analytics reports and recommendations related to the improvement of the corporate website.
9. Coordinating marketing strategies with the sales, financial, public relations, and production departments.
10. Developing and managing the marketing department's budget.
11. Overseeing branding, advertising, and promotional campaigns.
12. Managing the marketing department's staff.
13. Sharing funnel conversion improvement ideas and feedback for presenting quarterly and annual reports to senior management.
14. Promoting our brand at trade shows and major industry-related events.
15. Keeping informed of marketing strategies and trends.

Requirements :

1. Bachelor’s degree or equivalent professional qualification in marketing or business.
2. Minimum 3 years experience in a Marketing role (Worked with IT software or IT hardware companies is a plus)
3. Proficiency in electronic marketing automation software such as Hubspot / Freshworks - Freshmarketer.
4. Extensive knowledge of marketing strategies, channels, and branding.
5. Superb leadership, communication, and collaboration abilities.
6. Exceptional analytical and problem-solving skills.
7. Strong time management and organizational abilities.
8. Strong track record conceptualizing and organizing events (In-person and online)
9. Experience in handling public relations
10. Digital marketing knowledge is a must
11. Experience with wordpress is a plus
12. Good working knowledge of Google analytics, Google Adwords, Google search console, google tag manager, keyword planner, Ahref and any other website analytics tool
13. Have drive and ambition to create successful marketing campaigns

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Planning Marketing Strategy

• Develop and implement a strategic integrated marketing communications plan and correlating expenditure budgets annually
• Regularly define and identify most effective communication channels to promote existing products and services
• Develop advertising opportunities (e.g. through specialist publications, radio or other media)

Creating Marketing Content

• Design and development of marketing materials (including overseeing photoshoots), as well as write copy for use across marketing channels such as collateral, social media, and direct marketing emails (EDM)
• Manage digital marketing and social media activity across the various social media platforms, including the development of content and analysis of reach and conversion

Driving Brand Partnerships

• Cultivate relationships with potential marketing partners, as well as explore new target markets and marketing avenues
• Source for and promote events that will drive traffic to the F&B outlets and grow revenue

Brand Management & Awareness

• Coordinate and manage media/ public interest to generate coverage and maintain awareness of the brands
• Handle and coordinate all media requests, media releases, enquiries and presentations -hosting media, influencers and VIPS to drive quality media and impactful word of mouth
• Keep current with marketing trends, competitive analyses, new communication techniques and digital platforms, in order to explore and recommend creative ways to reaching out to target audience
• Plan a monthly/seasonal promotional calendar of activity, generating ideas for new offerings
• Evaluate and prepare reports showing the results of marketing campaigns (return on investment, effectiveness, feedback, etc.)
• Maintain effective internal communications to ensure all relevant internal departments are kept informed of marketing objectives

Customer engagement

• Facilitate customer engagement and retention on-site through various marketing channels (eg. tactical offers) in order to improve brand loyalty, expand outreach, visibility and value.
• Support the Operations team in managing guest experience on-site
• Respond to media or customer queries/complaints as well as host special events to promote restaurants
• Build and maintain customer database and engage through regular customer communique (eg. newsletters, loyalty programme etc)

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets

Operations Manager

Description:

-Fluent in Chinese to be able to speak to chinese clients .

- Good Communication skills to handle worker and customers

- Good basic knowledge in the human anatomy.

- Able to work under pressure

- Strong mental capability

- Working hours: 8-10 hours a day. 6 days a week, (12pm-10pm)

- Salary; $3400-$5000.

- Must be able to work on PH and weekends.

Qualifications:

- At least 3-4 years in a massage establishment or simialr service trade.

- Fluent in Chinese.

- Able to read and write in english