Overall job objectives:

1. Achieves operational objectives by recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining administrative system improvements; implementing change.
2. Responsible for satisfying client requirements and fulfilling national/international regulations.

Core Responsibilities

• Responsible for all aspects of the lab operation including equipment, employees, supplies, process, inventory, and documentation and operate laboratory in safely manner.
• Develop test capabilities and testing procedure to achieve targeted goals and budgets
• Improve lab process efficiency and cost reduction initiative.
• Hires, trains, supervises and evaluates technical and support staff;
• Review and checking reports including Method Validation, External & Internal Correlation, Proficiency, Audit, Technical, Equipment Service etc.
• Involve in setting up, testing and commissioning of system and equipment.
• Handle procurement including quotation request and labware purchase for consumables, apparatus, equipment, instruments, maintenance and repair.

Responsibilities:

• Assist the Technical Director to manage the Company’s In-House Technicians and Service Partners
• To troubleshoot and resolve matters relating to product quality and service by providing technical advice and/or performing service jobs
• Assist to prepare & analyse monthly reports on concerns related to feedback received from customers on Company’s products
• To understand and resolve product quality issues with our partners or suppliers
• Engagement with Statutory Authorities on Standards, policy and product matters
• To propose and implement process change to improve the overall productivity of the department
• Other duties as assigned by the Technical Director

Requirements:

• Diploma or Degree in Electronics, Electrical or Mechanical Engineering is preferred
• Must possess 5 years and above technical experience
• Good understanding of safety standards and regulations for home appliances in Singapore
• Must be self-motivated and possess good interpersonal skills
• Possess strong leadership, analytical and problem-solving skills.
• Bilingual in English and Mandarin

Mon-Fri, 8.45am to 5.30pm / Alt Sat 9am to 1pm

Annual Leave / Medical Benefit / Bonus

KuaLu Technology provides enterprises with a one-stop, anytime-anywhere online office engine, integrating underlying corporate data to enable rapid cloud-based approvals for HR, finance, procurement, and administrative management. It also features intelligent meeting and AI-powered search functions, helping businesses enhance daily management efficiency and ensure data security.

Location: Southeast Asia

Responsibilities

1. Sales Strategy Development:

• Design and implement sales strategies for office software to achieve regional revenue and growth targets.
• Identify and prioritize business opportunities in key Southeast Asian markets.

2. Channel Development:

• Build and manage partnerships with local distributors, resellers, and system integrators.
• Strengthen relationships with channel partners to ensure optimal coverage and performance.

3. Team Management:

• Recruit, train, and lead a high-performing sales team.
• Set clear sales objectives, monitor team performance, and provide regular feedback and coaching.

4. Market Analysis:

• Analyze market trends, competitor activities, and customer needs to inform product positioning and sales strategies.
• Work with the marketing team to localize campaigns and promotional efforts for target markets.

5. Client Relationship Management:

• Build long-term relationships with enterprise clients, understanding their needs to provide tailored solutions.
• Negotiate contracts and close high-value deals.

6. Cross-functional Collaboration:

• Coordinate with product, marketing, and technical teams to ensure seamless delivery of solutions to clients.
• Provide feedback to R&D teams on local market needs and feature requirements.

Qualifications

1. Experience:

• 8+ years of sales experience in the software industry, with at least 3 years in a leadership role.
• Proven track record of managing sales in office software or related sectors.
• Extensive knowledge of the Southeast Asian markets, particularly in Singapore, Malaysia, Indonesia, and Thailand.

2. Education:

• Diploma’s degree or higher in Business, Marketing, IT, or a related field.

3. Skills:

• Strong understanding of software sales cycles, licensing models, and SaaS/PaaS solutions.
• Excellent negotiation, presentation, and communication skills.
• Ability to manage and motivate a team to achieve aggressive targets.
• Analytical mindset with the ability to derive actionable insights from data.

4. Language:

• Proficiency in English and Mandarin (preferred for communication with Chinese-speaking clients and partners).

5. Personality Traits:

• Results-driven, self-motivated, and adaptable to changing market dynamics.
• Strong cross-cultural understanding and ability to work in diverse environments.

Job Responsibilities:

• Assist in developing and executing sales strategies for health supplements, driving revenue growth.
• Develop and manage offline Traditional Chinese Medicine (TCM) channels, ensuring sales effectiveness.
• Supervise and train the sales team, enhancing their skills and performance.
• Analyze market trends and customer needs, adjusting sales plans and strategies to maintain competitiveness.
• Maintain key client relationships, resolving issues, and improving customer satisfaction.
• Report regularly to senior management on sales progress and market conditions.

Job Requirements:

• Bachelor's degree or above, preferably in marketing, pharmacy, or a related field.
• Minimum 5 years of sales experience in the health supplement industry, including at least 2 years in a management role, with proven experience in TCM channels.
• Excellent leadership and communication skills, capable of motivating the team effectively.
• Deep understanding of market trends and strong analytical and business acumen.
• Ability to independently develop and execute sales strategies; strong negotiation skills.
• Willingness to accept and work towards clearly defined Key Performance Indicators (KPIs).
• Excellent written and spoken Mandarin Chinese.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Roles and responsibilities

• To assist in the execution of marketing plans on various social media platforms.
• Responsible for the creation of graphics required for social media campaigns
• Assist with any videography filming and editing for social media campaigns
• Responsible for writing articles, blogposts and any captions for social media posts.
• Assist with packing of orders
• Assist with arranging for delivery for orders
• Assist with managing E-commerce platform orders and customer service

*Job Title: Remote Sales Specialist*

**Location: Remote (Singapore & Malaysia)**

**Type: Full-Time, Part-Time, Free Lance***

**About BizSaver:**

We are an innovative financial solutions company, committed to helping our clients(Businesses & Individuals), with our expertise in the following segments;

1. Mortgage Solutions

• Secure their dream homes and commercial properties, through competitive and creative mortgage solutions.
• Pay-off existing mortgages (Residential & Commercial) faster, through proactive refinancing
• Secure extra cashflow for upgrading, business expansions, assets acquisitions, rainy days, through creative and feasible, property equity term loan

2. Business Finance Solutions

• Acquire additional cashflow for business expansion plans, new projects acquisition, new business opportunities, through our reliable network of financial institutions
• Unsecured Business Term Loan - Secure more than $500,000 fixed rate loans, payable up to 5 years, without collaterals, for Business needs
• Unsecured Trade Finance - Secure more than $500,000 trade finance, including LC/TR financing, Invoice Financing, Project Financing, without collaterals.

As we expand our operations in Singapore and Malaysia, we are looking for dynamic and driven **Remote Sales Specialist** to join our team.

This role is ideal for someone with strong desires to be in a rewarding industry, who thrives in a flexible, remote work environment.

**Position Overview:**

As a **Remote Sales Specialist**, you will play a key role in guiding clients through the sales process, from initial consultation to final approval.

You will work closely with our clients to understand their financial situation and provide tailored solutions that meet their needs.

This role requires excellent communication, strong analytical skills, and a strong desire to develop a deep understanding of the mortgageand business finance market in Singapore and Malaysia.

**Key Responsibilities:**

- Provide expert advice on mortgage and business finance options to clients in Singapore and Malaysia, helping them navigate the mortgage process from start to finish.

- Conduct thorough assessments of clients' financial situations, identifying the best mortgage products to meet their needs.

- Guide clients through the mortgage application process, ensuring that all documentation is accurate and complete.

- Liaise with financial institutions and lenders to secure the most favorable mortgage terms for clients.

- Stay up-to-date with current mortgage trends, interest rates, and regulatory changes in Singapore and Malaysia.

- Build and maintain strong relationships with clients, real estate agents, and lenders.

- Offer ongoing support and advice to clients, even after the mortgage approval process is complete.

**Qualifications:**

- Strong desire to excel, self discipline and good work ethnics needed

- No experience required

- Proven experience as a Mortgage Specialist, Loan Officer, or similar role in the financial services industry is a huge advantage

- Strong understanding of the mortgage market and regulations in Singapore and Malaysia is a bonus

- Excellent communication and interpersonal skills, with the ability to simplify complex information for clients will be great

- Detail-oriented with strong organizational skills to manage multiple clients and mortgage applications simultaneously is good to have

- Analytical mindset to assess clients’ financial situations and recommend appropriate mortgage solutions can be trained

- Self-motivated and able to work independently in a remote setting.

- Familiarity with mortgage-related software and CRM tools.

**What We Offer:**

- Competitive salary with performance-based bonuses.

- Flexibility to work remotely from anywhere in Singapore or Malaysia.

- A supportive, collaborative team that values your expertise.

- Opportunities for career development and growth within the company.

- Comprehensive benefits package, including financial incentives.

- Regular training to keep you updated on the latest industry trends and regulations.

**How to Apply:**

If you are passionate about helping clients and want to work in a flexible, remote environment, we’d love to hear from you! Please send your resume and a cover letter highlighting your experience and why you’re the ideal candidate for this position to [email protected].

Join us in shaping the future while enjoying the flexibility of remote work!

• Receiving, unpacking and arranging new shipments from suppliers and vendors
• Arranging and labelling goods in the display shelves
• Assisting customers in finding the products they’re looking for
• Processing customer payments at the checkout point/till
• Addressing customer complaints and inquiries
• Providing shopping advice and recommendations to customers
• Cleaning and rearranging the store after hours
• Performing periodic price audits to resolve price discrepancies
• Collaborating with other team members to keep the sales floor area clean and organised at all times

A. To responsible for the company's production operations;

B. To assist in the company's manufacturing process operations;

C. Participate in the company's product quality management;

D. To handle the company's order management;

E. Check the company's product inventory status;

F. To order the goods;

G. To serve customers;

H. To help company to arrange the operation plan;

I. To introduce and sell the goods to the customers;

J. To promote the existing products to the relevant clients;

K. To check the products inventory list;

L. To manage the company's sales

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Job Responsibilities

• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Project Director to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Job Requirements

• Min. 5 years of experience in Electrical works
• Degree in Electrical Engineering or equivalent
• Strong understanding of electrical systems, codes, and regulations
• Knowledge of project management software and tools
• Experience with electrical works, Low Voltage (LV) switchgear, distribution board, cable selection, electrical single line drawing, cable containment system, lighting fixtures
• Good knowledge in AutoCAD drawings
• Strong leadership and communication skills to effectively manage teams and stakeholders
• Analytical and problem-skills to identify and mitigate project risks and issues
• Attention to detail and ability to maintain accurate project documentation

Bonanza of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!

Job description:

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively

3. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

4. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

Product Design:

• Formulate new products based on market research and consumer needs
• Collaborate with CEO to determine product strategy
• Stay updated on industry trends and competitor activities to inform product development decisions

Project Management:

• Manage the product pipeline from concept to launch, coordinating with cross-functional teams including design, marketing, suppliers, operations, and quality assurance
• Oversee the supply chain by building relationships with suppliers, monitoring commodity prices, and optimising unit costs and terms

Market Feedback/Education:

• Conduct feedback sessions and sampling exercises with focus groups to gather insights on product performance and consumer preferences
• Collaborate with the marketing team to create educational content for various media channels, helping consumers understand the benefits and features of the products

Mercantile Pacific (MP) is building the world’s largest AI-powered recommerce platform (digital marketplace) across the lifecycle of phones and other wireless devices, with a special emphasis on the used phone/devices market and with a strong focus on circular economy principles. MP operates in over 100 countries, and has built up strong relationships with manufacturers, mobile network operators, distributors, wholesalers and retailers over the last 2 decades. Our mission is to provide high-quality mobile devices to customers while minimizing environmental impact through sustainable business practices.

Production Manager

Mercantile is looking for a highly motivated and experienced Production Manager for our mobile devices refurbishing facility. You will be responsible for overseeing the production process, managing the production team, and ensuring that quality standards are met in refurbishing mobile devices. You will work closely with cross-functional teams to ensure smooth operations, implement process improvements, and drive continuous improvement initiatives. Your role will be critical in ensuring that production targets are met, and refurbished mobile devices are of high quality.

Key Responsibilities:

Production Management: Oversee the production process, including receiving, testing, repairing, and refurbishing mobile devices according to established quality standards and production schedules. Ensure that production targets are met, and that the production process is optimized for efficiency and effectiveness. Monitor and analyze production performance metrics, identify areas for improvement, and implement corrective actions as needed.

Quality Control: Establish and enforce strict quality control measures to ensure that refurbished mobile devices meet or exceed quality standards set by the company and regulatory requirements. Implement quality assurance processes, including inspections, testing, and audits, to identify and address quality issues in a timely manner. Work closely with the Quality Assurance team to continuously improve quality control procedures and standards.

Process Improvement: Identify opportunities for process improvement in the refurbishing production process. Streamline and optimize production processes to maximize efficiency, reduce waste, and minimize defects. Implement Lean manufacturing principles and other best practices to continuously improve production processes and increase operational effectiveness.

Team Leadership: Provide leadership, coaching, and mentoring to the production team. Set performance expectations, monitor performance, and provide feedback and recognition to team members. Develop and implement workforce planning strategies to ensure adequate staffing levels and skills development. Foster a positive and inclusive work culture, and promote employee engagement and motivation.

Equipment and Facility Management: Manage the maintenance and upkeep of production equipment and facility to ensure smooth and uninterrupted production operations. Coordinate with maintenance personnel and external vendors for repairs and maintenance, and ensure that all equipment is calibrated and functioning properly. Identify and recommend equipment upgrades or replacements to improve production efficiency.

Reporting and Analysis: Generate regular reports on production performance, including production output, quality metrics, and labor utilization. Analyze data and trends to identify areas for improvement, and make data-driven recommendations to optimize production operations. Provide regular reports to senior management on production performance and progress towards production goals.

Qualifications and Requirements:

· Bachelor's degree in Engineering, Operations Management, or a related field.

· Minimum 8 years of experience in production management, preferably in the electronics manufacturing industry.

· Strong understanding of mobile devices refurbishing processes, quality control, and health and safety regulations.

· Proven experience in managing production operations, achieving production targets, and driving process improvement initiatives.

· Excellent leadership skills, with the ability to inspire and motivate a diverse team of production workers.

· Solid understanding of Lean manufacturing principles and other process improvement methodologies.

· Strong analytical and problem-solving skills, with the ability to analyze data and identify areas for improvement.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate with all levels of the organization.

· Ability to work in a fast-paced environment, and adapt to changing priorities and deadlines.

If you are up to challenge to make a difference in the industry, please send in your updated CV/resume to [email protected].

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours &days : 6 days work week, off on Sunday,8:30am to 5:30pm.
• Working location - Ubi

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception
• Planning with the team, choosing, organizing, and motivating across different vendors
• Overseeing and monitoring all the Campaign progress activities as per the timeline
• Delivering and ensure client satisfaction within budget allocated
• Engage senior stakeholders to discuss and address project issues and risks
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor
• Provide timely updates to internal and external stakeholders as per required
• Meet up with clients and conduct presentations whenever there is a need to
• Be on time and reply to clients enquiries whenever necessary
• Ensure all the Digital Marketing Campaign timelines are properly managed
• Works closely with the Digital Marketing team
• Conduct meetings, delicate work and communicate across clients feedback periodically

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication
• Pro-active, hardworking, good working attitude, meticulous and results oriented
• Resourceful and problem solver
• Candidates must be able to function in agile work environments
• Excellent analytics skill with strong business acumen
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders
• An advantage to have, Marketing / Digital Marketing background, website development experience

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi.

• Applicant must Manage and control daily work operations at various locations in Singapore (Construction and maintenance work). Oversee day-to-day operations and optimize workflows of ongoing projects.
• Applicant shall implement safe work practices at the job site.
• Applicant should have good experience in managing manpower and transport execution of project sites
• To work closely with the owner, client, sub-vendors, main contractors, and suppliers
• Ensure compliance with legal and organizational standards.
• The Manager shall be responsible for ensuring that the project execution is according to the project Safety and quality requirements
• To maintain project documentation at all phases of construction
• Drive process improvements and enhance productivity.

Requirements:

• Proven experience in company operations & management.
• Strong leadership and organizational skills.
• Excellent problem-solving and communication abilities.
• Able to speak fluent English and second language is a must (Bengali, Tamil or Mandarin)

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Avenue of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!

Job description:

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively

3. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

4. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

A marketing manager is responsible for developing and implementing strategies to promote products or services,increase brand awarenes,and drive sales. Below are key roles and responsibilities typically associated with a marketing manage.

1. Strategy development

2. Campaign planning and execution

3. Brand management

4. Team leadership and collaboration

5. Digital marketing

6. Budget management

7. Cust insights and segmentation

8. Market research and analysis

9. Performance metrics and reporting

Job Description & Requirements

1. The candidate needs to have a rich marketing experience. He/she should be familiar with the operations of fast food joints, beverage shops, and milk tea dessert shop, etc. The candidate needs to be hard-working and have more than 15 years of work experience. A positive & serious attitude and a strong team player are a must.

2. The candidate needs to be skillful in the transition of marketing mode from “Customer targeting” to “Business targeting”. The candidate will is responsible for distribution strategy. He/ she has to eventually help the company transform from a single-store operation to a standardized multi-chain franchise operation.

3. The candidate needs to be able to optimize the existing product structure, to study and cater to the local consumption habits and trends. The strategies must avoid unfavorable competition with other similar enterprises in the market. Candidates should also help to achieve product differentiation, be familiar with the operation mode of the central kitchen, and ultimately promote the development of the enterprise.

4. The candidate should ideally have market-related connections as a value-added consideration. This would bring more potential opportunities for the company in terms of external collaborations. The candidate is also required to provide a high level of performance in terms of market research of other similar direct competitors and help to develop a competitive edge for the company.

5. The candidate needs to be able to think of reasonable advertising strategies with the ultimate purpose to reduce the advertisement overheads and maximize the outreach of the advertisement campaign.

6. Candidate needs to work on the weekends due to the nature of the service industry.

Responsibilities:

Ensure team briefings are carried out before each service period
Implement and ensure that Food Safety and Hygiene standards are met at all times
Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
Train and develop the team to deliver the food to a high standard
Ensure readiness for service and that the pace is set for peak times
Ensure that all food is presented for service in a timely manner and in correct sequence
Deal with any customer returns of food in a timely manner
Check and sign for all deliveries
Ensure that outlet is stocked with adequate levels of inventory
Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
Control wastage
Handle guests’ special requests and complaints
Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
Assist your superior in Implementing and developing of training programs
Perform miscellaneous job-related duties as assigned