Job Responsibilities :

- Develop monthly, quarterly, and annual sales plans;

- Develop and implement strategies to bring in new business;

- Pursue new sales opportunities, gather inbound leads, and follow-up calls/meetings;

- Work effectively with internal stakeholders & external vendor to achieve business goals;

- To understand the material costing for printing, carpentery and signages;

- To understand the operation of printers, summa cutter, CCD CNC & Oscillating machine and CCD Laser cutter;

- To understand the labour cost for production;

- To attend briefing/meeting and site measurements for production for the projects undertaking;

- To ensure the production of the projects undertaking;

- To ensure the installation and delivery of the projects undertaking.

Requirements :

- Diploma or Degree in any field;

- At least 2 or 3 years of corporate sales experience/ project management;
- Proficient in MS Office (Excel, Word, PowerPoint);
- Strong time management skills;
- Passion for relationship building and selling;
- Strong presentation and negotiation skills;
- Customer service- orientated attitude;
- Ambitious and driven personality with a hunger for success.

• Have more than 2 years of Experience
• Able to do proposal and bid for jobs
• Responsible to grow new clients
• Able to work with Teams/Vendors to have an successful event
• Able to manage cost and maximise profits
• Have experience in Virtual & hybrid Events
• Must have an Creative sense & think out of the box to make an unqiue proposal to tell your client pick OM to do their event
• Comfortable with Copywriting
• Proficiency in copywriting, proofreading, Adobe photoshop and illustrator would be advantageous.
• Singaporeans & PR only
• provide commission for project

Job Description

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

Crafting proposals and quotations, and skillfully negotiating with clients

Managing project implementation plans and budgets.

monitoring progress and taking proactive measures when needed.

Prepare a variety of project documentation, including Minutes of Meeting, Requirement and Design Specifications (or Understanding Documents), Release Notes, and Project Status Reports.

Take on additional duties and responsibilities as assigned.

Job Requirements

Educational Background: Bachelor’s Degree in Information Systems or Business.

Experience: 5 years' experience

Excellent communication skills are essential.

Proficiency in Microsoft Office (Excel, Word, PowerPoint).

You're organized, meticulous, and always approach tasks with a positive attitude.

Strong administrative skills and a general understanding of the project plan, project documentation, and project standards.

***Only short-listed candidates will be notified***

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

Job Responsibilities:

• Aggressively build, maintain and grow accounts & relationships with key clients to achieve sales earnings and management established targets & objectives
• Grow sales revenue and earnings per client
• Create, identify and solicit aggressively new project potentials by proactively sourcing for sales opportunities
• Identify, Qualify, Present, Negotiate and Close complex deals
• Build and maintain strong relationships with major clients and trading partners
• Tender preparation / assessment of commercial viability to bid, review technical requirements, customer specification review, best vendor assessments, deriving costing estimates, product / vendor sourcing,commercial negotiations
• Maintain high level of customer satisfaction by following up closely with inter-departments, customers & vendors during pre-sales, order, or post -sales processes to deliver end results effectively
• Sales forecasting, project coordination, after sales support, sales presentations
• Additional role may be assigned by management from time to time

Requirements:

• Diploma or Higher in electrical & electronics engineering or equivalent
• At least 1 year of relevant experience in BD or sales role
• Experience in IT industry or related industries an advantage
• Knowledge of industrial & commercial telecommunication systems and its applications
• Experience in the promotion of industrial and/or telecommunication systems, with proven track records in securing projects related to Telecommunication Solutions (such as network, ex-proof and electrical products)
• Technical experience with industrial and/or telecommunication systems and good understanding of equipment specification is an advantage.
• Excellent communication, negotiation and presentation skills
• Superior networking and organizational abilities
• Result driven with strong critical thinking and problem solving skill
• Dynamic personality and a team player

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Network Technical Delivery Architect (Post Sales). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

ROLE & RESPONSIBILITIES:

• 8+ years industry background.
• Experience & expertise in minimum 2 SDWAN OEMs design & deployments (Cisco, Versa and Fortinet preferred).
• Expert Level certification (Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider, etc.
• Application Acceleration and Optimization.
• Excellent communication and documentation skills.
• Design related background.
• Ability to demonstrate technical knowledge & industry best practices under pressure.
• Basic Coding skills are desirable.
• Telecommunication Product or Solution Design related background

Key Responsibilities

• Post-sales design documentation, implementation and migration of advanced complex solutions for enterprise customers. Complex solutions consist of multi-product services.
• The TDA’s role is to ensure that these services interoperate and integrate into the customer environment.
• Such products consist of but are not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP, Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud Services, Managed Hosting and Complex Migration Planning, Etc.
• In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad understanding across the technical landscape within Telecommunications and Enterprise IT architectures and have a natural ability to converse with both technical and executive audiences
• Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON, etc
• The TDA will own the technical delivery of customer solutions and will be the technical interface between the customer, product teams and project management during service delivery
• Close engagement with pre-sales, technically validating solutions proposed are deliverable and all technical aspects are clearly defined prior to contract signature. The TDA accepts technical ownership of the solution at the point of contract signature.
• Engaging with and supporting pre-sales during contracting, with project management during service realization and the training of Service Assurance, through design, delivery and handover into lifecycle management
• Lead customer-facing technical workshops in the delivery phase requiring excellent communication with the ability to articulate technical concepts clearly to all levels of competency
• 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nisha

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

Summary :

• $2500 to $3000 + Commission
• Location: Kaki Bukit
• 5 days, normal working hour
• Excel Skills: Vlookup or Pivot table

Job Scope :

Sales Admin

• Oversee the daily operations of sales activities.
• Manage the Sales Order Processing cycle, including generating quotations, processing sales orders, purchase orders, delivery orders, and managing invoicing.
• Skillfully address a high volume of inquiries, providing effective solutions for customer issues.
• Deliver exceptional support and customer service.
• Actively pursue new sales opportunities by following up on inbound leads.
• Collaborate with internal teams & external such as customers
• Aid in the preparation and submission of pertinent reports and documents for tenders.
• Participate in regular online/offline product training sessions organized by vendors.

Job Requirement:

• Candidates with related experiences (Admin / Customer service / sales support) preferred
• Excel Skills: Vlookup or Pivot table

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Summary Benefit :

• Salary : Basic up to $2500 + Allowances + Commission
• Location : Central / MBS
• 5 Days / 44 hours per week
• Luxury fashion/ beauty brand/ IT

Responsibilities :

• Provide excellent customer service to the customers
• Provide recommendation to the customer
• Upkeep merchandise visual management and store cleanliness
• Well informed of store campaigns and promotions

Requirements :

• Candidates with luxury brand sales experience will have added advantage
• Candidates without experience are welcome to apply, training will be provided

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)
EA License No: 20C0358

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

Job Highlights

• Uncapped income ceiling
• Full guidance from start to end

Job Description

Concrid Interior - Our Design Ideas Are 100% Brain-Made

Successful candidates will be able to tap into our extensive in-house sales support to achieve a good stream of uncapped income and we believe in work-life balance.

What you'll be doing

• Handle sales inquiries (quality leads will be provided)
• Prepare proposals and quotations
• Manage project reno sites
• Senior Designers will be considered to lead a sales team
• Does not require to perform any showroom duties

What we are looking for

• Strong interest and passion in Interior Design
• Required skills: Excellent sales communication skills, possess a good command of languages, able to provide after-sales service
• Preferably experienced in sales or design

Benefits

• Full commission based
• Uncapped income ceiling, proven earning capacity of $5,000-10,000 monthly for performing consultants
• Mobile and entertainment allowances
• Quarterly bonus packages (up to $10,000)

Others

• Extensive sales training will be provided
• Only quality leads will be provided (untouched)
• One of the best incentive bonuses in the market

If you do not possess the above but think you want to give Interior Design a shot, do hit us up, we would love to have a chat!

Unleash your earning capability with us today!

Summary :

- 5 working days, Office Hours

- Entry Level are welcome to apply, training will be provided

- Company with great career growth

Job Scope :

- Administrative works

- Preparing PO/DO/Invoices/Quotations

- Coordinate with sales team, internal department & customers to ensure smoothness of operations & delivery item within reasonable timeframe

- Liaise, coordinate and monitor between internal and external parties of the status of project and order

- Monitoring client monthly payment status

- Other duties assigned

Job Requirement:

- Entry level is welcome to apply, training is provided

- Candidates with related experiences (Admin / Customer service / sales support) will have advantage

- Basic computer skill is required

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Outdoor Sales Executive is to be responsible for developing, managing and maintaining relationships with customers, to achieve and exceed sales targets set. Our sales team will be focusing on mobile and accessories in the telecommunication industry.

• Develop, manage and maintaining relationships with retailers
• Drive, maintain and further develop sales for assigned accounts to achieve sales target and KPI
• Responsible for start-to-end sales matters
• Collect and report market insights and intelligence – staying updated on industry knowledge, market conditions and competitor’s product and pricing
• Expand customer base through canvassing
• Other duties assigned by Superior or Management

Job Description

• To acquire sales and maintain existing customers as required by the company
• Prospecting for new business using different means. Cold calls, canvassing, digital means.
• Maintain and strengthen relationships with existing and new customer base
• Provide consistent follow-ups with existing customers to ensure that quality service standards are maintained
• Follow up on the new contract or renewal contract with the client when required.

Job Requirement

• Minimum GCE 'O' level and above
• Good interpersonal, communication, and negotiation skills
• Performance-driven, goals and service-oriented
• At least 2 years of leasing sales experience in the automotive industry preferred
• Proactive and able to work independently under minimal supervision

Job Highlights

• 5.5 working days
• Located at Ubi ( Nearby MRT Station )
• Basic + Comm + Transport Reimbursement

Position: Interior Designer

We are seeking an Interior Designer to join our team. Applicants should have strong design skills and experience in space planning. The role involves creating design proposals, managing projects, and collaborating with clients and contractors. Experience with AutoCAD or SketchUp is preferred but not essential.

Qualifications:

• Relevant degree or diploma in Interior Design or related field
• Proficiency in design software preferred
• Strong communication and project management skills
  We are an equal opportunity employer and encourage applicants from all backgrounds to apply. Singaporeans and PRs only.

Requirements:

- Driving License (Optional)

- Basic book keeping knowldge

- Microsoft Excel , Word

- Company located at Kaki Bukit (East Side)

Job Scope :

- Answering calls and Reply sales enquiries

- Data Entry ( Issue invoices, Contract, submition of summon)

- Checking Sales and Follow up weekly for payments

5days + alternate saturday - operation hours 10am to 7pm

PH off

Incentive / Staff Discount/ Sales commssion

Interested candidates can whatsapp 98217453

WhatsApp link: wa.link/9sllay

Kindly covert resume and send thru whatapp to get the faster response.

**Candidates with retail experience prefered**

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

Office-based position

Responsibilities:

• Work with established clients in petrochemical, pharmaceutical, aviation, and OEM industries in Singapore.
• Understand customer needs and industry standards.
• Read customer drawings and create bills of materials.
• Prepare sales proposals and negotiate directly with clients.
• Manage procurement of materials, parts, and services.

Requirements:

• Diploma in Engineering.
• Knowledge of industrial piping and related hardware.
• Sales-driven with a focus on improving margins.

Advantages:

• Familiarity with ASME, DIN, JIS standards.
• Experience in plant, maintenance, or engineering roles.
• Candidate without sales experience but have knowledge in Engineering with keen interest are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Tan Jun Xi (Jonathan) (R1440473)

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

Job Highlights

• Uncapped income ceiling
• Full guidance from start to end

Job Description

Concrid Interior - Our Design Ideas Are 100% Brain-Made

Successful candidates will be able to tap into our extensive in-house sales support to achieve a good stream of uncapped income and we believe in work-life balance.

What you'll be doing

• Handle sales inquiries (quality leads will be provided)
• Prepare proposals and quotations
• Manage project reno sites
• Senior Designers will be considered to lead a sales team
• Does not require to perform any showroom duties

What we are looking for

• Strong interest and passion in Interior Design
• Required skills: Excellent sales communication skills, possess a good command of languages, able to provide after-sales service
• Preferably experienced in sales or design

Benefits

• Full commission based
• Uncapped income ceiling, proven earning capacity of $5,000-10,000 monthly for performing consultants
• Mobile and entertainment allowances
• Quarterly bonus packages (up to $10,000)

Others

• Extensive sales training will be provided
• Only quality leads will be provided (untouched)
• One of the best incentive bonuses in the market

If you do not possess the above but think you want to give Interior Design a shot, do hit us up, we would love to have a chat!

Unleash your earning capability with us today!

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

Job Highlights

• Uncapped income ceiling
• Full guidance from start to end

Job Description

Concrid Interior - Our Design Ideas Are 100% Brain-Made

Successful candidates will be able to tap into our extensive in-house sales support to achieve a good stream of uncapped income and we believe in work-life balance.

What you'll be doing

• Handle sales inquiries (quality leads will be provided)
• Prepare proposals and quotations
• Manage project reno sites
• Senior Designers will be considered to lead a sales team
• Does not require to perform any showroom duties

What we are looking for

• Strong interest and passion in Interior Design
• Required skills: Excellent sales communication skills, possess a good command of languages, able to provide after-sales service
• Preferably experienced in sales or design

Benefits

• Full commission based
• Uncapped income ceiling, proven earning capacity of $5,000-10,000 monthly for performing consultants
• Mobile and entertainment allowances
• Quarterly bonus packages (up to $10,000)

Others

• Extensive sales training will be provided
• Only quality leads will be provided (untouched)
• One of the best incentive bonuses in the market

If you do not possess the above but think you want to give Interior Design a shot, do hit us up, we would love to have a chat!

Unleash your earning capability with us today!

1. Role Description:

We are seeking a dynamic and experienced Sales and Project Manager to join our team in the renovation contractor industry. The ideal candidate will have a strong background in sales, excellent project management skills, and a proven track record in managing renovation projects from inception to completion.

2. Specific Responsibilities:

• Gain comprehensive knowledge of renovation techniques and processes, including demolition, electrical, plumbing, and finishing work.

• Understand the materials, tools, and equipment commonly used in renovations.

• Learn about building codes, regulations, and permit requirements in the renovation industry.

• Familiarize yourself with different types of renovation projects, such as residential, commercial, and historical restorations.

• Stay updated on the latest trends and innovations in construction and renovation.

• Develop strong communication skills to build and maintain relationships with clients.

• Practice active listening to understand clients' needs, preferences, and budget constraints.

• Learn to manage client expectations and address any concerns or issues promptly.

• Implement strategies for client retention, such as follow-up visits and loyalty programs.

• Foster a positive client experience by providing personalized and attentive service

• Develop skills in project planning, including scope definition, resource allocation, and scheduling.

• Learn to create detailed project timelines and milestones to ensure timely completion.

• Implement project management tools and software to track progress and manage tasks.

• Understand the principles of risk management and develop strategies to mitigate potential issues.

• Coordinate with subcontractors, suppliers, and internal teams to ensure seamless project execution

• Gain proficiency in creating accurate cost estimates and budgets for renovation projects.

• Learn to analyze and compare costs of materials, labor, and other project expenses.

• Develop skills in negotiating prices with suppliers and subcontractors to stay within budget.

• Implement cost control measures to monitor and manage project expenses.

• Communicate budget updates and financial reports to clients and stakeholders regularly.

• Develop effective sales techniques to attract new clients and secure renovation contracts.

• Learn to conduct initial consultations to assess clients' needs and propose suitable renovation solutions.

• Create compelling sales presentations and proposals that highlight your company's expertise and value.

• Utilize digital marketing, social media, and networking to generate leads and expand your client base.

• Track and analyze sales data to identify opportunities for growth and improvement.

• Implement quality control procedures to ensure high standards in all renovation projects.

• Develop a system for regular site inspections and progress assessments.

• Learn to address any defects or issues promptly to maintain project quality.

• Gather client feedback throughout and after the project to gauge satisfaction.

• Continuously improve your processes and services based on client feedback and industry best practices.

3. Competencies:

1. Construction and Renovation Processes

2. Client Relationship Management

3. Project Planning and Management:

4. Budgeting and Cost Estimation

5. Sales Techniques and Client Acquisition

6. Quality Assurance and Customer Satisfaction

What to expect You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.: ● Understanding in-depth how to use / configure / work with our product ● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product ● Runworkshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers ● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion ● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably ● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs ● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy Howtosucceed: ● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services. ● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities ● Confident in engaging and cultivating relationships with clients to drive adoption and customer success ● Proficient in English (verbal & written); excellent communication and interpersonal skills ● Biasforaction; willingness to learn quickly, adapt, and proactively solve problems ● Ability to thrive in an a high-pace and ambiguous / agile environment ● Experience in engagement management for public service products will be a plus ● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus ● Experience in digital marketing, events planning will be a plus ● Experience in copywriting and graphics design will be a plus