Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description

Duties and responsibilities:

• Preparation /Processing of sales order and handling of documentations
• Follow-up on status of Sales Quotation and Sales Orders.
• Handle customer enquiries and refer them to the sales representatives/manager in charged
• Responding to feedback in a professional manner and ensure proper channel in response to take action
• Coordinate with internal operation team on delivery schedule or resolve arising issues in a timely manner.
• Preparation of reports on sales forecast; monitor, update and check sales order backlog against customer request delivery time & quantities
• Any other ad-hoc job as assigned by the H.O.D.

REQUIREMENT:

• Minimum 2 years’ experience in sales support or customer service (other administrative positions may be considered)
• Min. GCE ‘O’ Level or Diploma in Business Administration / Accountancy
• Proficient in Microsoft Office, Navision knowledge is a plus
• Able to work in fast paced environment.
• Meticulous and detail-oriented, adaptable and open to changes
• Good work attitude, responsible and self-initiated
• Able to pick up product knowledge for effective communications and coordination

Job Description:

The Sales Executive will promote the Company’s assets for rental and sales and will be accountable for the entire sales process. He/She will need to visit clients (new and old) and their project sites or new sites to canvass for business and successfully secure the order. He/She will also need to liaise with the Operations team to ensure smooth delivery of the assets to the client site. He/She will also need to follow up with their clients to ensure that invoices are paid and monies collected within a reasonable time frame.

He/She will report directly to the Sales Manager (if applicable), or directly to Managing Director and General Manager and will regularly update them on sales pipeline, discussion progress and implements activities to achieve the targets set by the Company.

Job Requirements

• Must be self driven and have an entrepreneurial mindset
• Prefer those with sales background
• Those with prior heavy machinery or construction equipment sales or rental experience will have an added advantage.
• Possess a valid and minimum Class 3 driving license
• Good communications and soft people skills
• Be able to submit daily updates, and weekly reports to management

In Helmsion Engineering, we believe each and everyone in the company are valuable in contributing to our business. Besides monetary rewards, we also provide on-job training. In this role you will make an important contribution to the entire sales process from business development prospecting to closing of sales.

Sales Engineer

· Coordinate and participate in sales reporting and customer meetings.

· Provide good customer service with technical support and attend to their enquiries.

· Conduct site visits and assessments to meet the clients' needs.

· Seek referrals andcontinue to build customer base.

· Analyse opportunities and make recommendations to customers’ requirements.

· Clearly articulate the value of Helmsion products and services, demonstrate a strong understanding of our product offerings and the competitive landscape.

· Prepare budgetary proposals, Request for Information, Request for Proposals.

· Work with the team to negotiate and close complex deals.

· Strategize with the team to explore the market and maximize profits.

· Prepare analysis reports on sales performance against revenue objectives, sales productivity and ideas to review effectiveness.

Requirements

· Degree in Business/Mechanical Engineering or Technical Education

· Excellent multi-lingual and interpersonal skills

· Excellent time-management with consistent follow-up skills

· Team player who can work independently and possess a ‘go-getter’ attitude

· Excellent relationship management skills with the ability to establish and maintain strong relationships with contacts

· Experience in outdoor industrial equipment sales will be an advantage

· Basic + Allowance - HP & Transport + Commission base on sales target

· Required to visit customers

· Fresh graduates are welcomed to apply if:

(1) you are a team player with strong desire to learn and succeed

(2) Positive, high energy, enthusiasm, drive with an extroverted character

(3) Enjoy working and engaging with people from all walks of life, building professional networks with them

Key Responsibilities:

- Promoting products to local malls and merchants.
- Maintaining good communication skills.

Worker Requirements:

- Experience required.
- Familiarity with Singapore routes.

Benefits

- Opportunities for pay raises

- Year-end bonus and 13th-month pay

- Annual Leave: 7 days
- Sick Leave: 14 days

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Service Sales Representative, who is responsible for pursuing opportunities for quick turn projects to keep our customers operating effectively, supporting various Outside Sales activities and customer relationship management. Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance.

Key Responsibilities:

As a Sales Engineer, you’ll be responsible for:

• Establishes prospects and develops a professional relationship to understand the customer needs and suggest products and/or services that meet the customer needs.
• Responsible for leveraging existing Service Agreement Customers / Non-Service Agreement Customer base for service repair / Upgrade opportunities.
• Aids in and supports business development activities for prospects within defined customer segment to support the business strategy.
• Provide leads for service agreement sellers / Service Modernization team when dealing with customers not under contract
• Utilize SFDC to manage customer interactions, activities, and opportunity pipeline.
• Prospects bid opportunities, participates in the preparation of bid responses and the negotiation with potential customers.
• Develops personal customer relationships with prospective accounts to influence opportunities.
• Establish and build credibility with knowledge of Carrier products/solutions.
• Develop and sustain customer relationships Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs.
• Ability to detect the Customer’s buying stage and adjust selling accordingly.
• Attends trade shows at times to increase the visibility of the organization and potentially influence prospects.
• Achieve order booking in a timely manner meeting consistently sales metrics and annual targets.

Requirements

We are looking for people who has a passion for sales and possesses great communication skills. If this is you, get in touch.

As a minimum you must have:

• Minimum Degree holder.
• Preferably 2-3 years experiences in Sales or Engineering, candidates without prior relevant experience are welcome to apply.
• Proficient in Microsoft Office Skills.
• Able to communicate with stakeholders of all levels.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

- Collaborate closely with the front-end marketing team to assist in Pre-Qualification (PQ) processes.

- Provide support for Marketing and Business Development Team to Discuss with Customer / Consultants on issues lacking clarity, PQ Criteria, technical discussions etc.

- Proficient in comprehending and interpreting tender requirements pertinent to Pre-Qualification processes.

- Prepare comprehensive Pre-Qualification Documents encompassing general, financial, and technical requirements, ensuring compliance with bid submission guidelines.

- Conduct in-depth analysis on competitors, generating insightful reports on their references and credentials to support strategic decision-making.

- Update and maintaine existing databases for completed projects in collaboration with departments such as projects and planning, ensuring accuracy and accessibility of project-related information.

- Lead the preparation of prequalification documents for municipal & Industrial tenders, securing valuable contracts and showcasing company capabilities.

- Prepare and ensure proper pre bid & post bid queries and discuss with the marketing team for the required replies.

- Preparing and monitoring the proposal plan.

- Provide support for Marketing to Discuss with Customer / Consultants on issues lacking clarity, technical discussions etc.

- Prepare bid index, facilitated team collaboration to gather inputs, and compiled comprehensive bid for submission.

JOB SCOPE:

Coordinate and manage all activities associated with sales. Responsible for overall sales and achieving sales budget. Develop new accounts and key account management.

JOB RESPONSIBILITIES:

• Responsible for revenue generation.
• Executive business plan.
• Formulate and review product pricing.
• Coordinate evaluations and trials.
• Manage and support key accounts.
• To review and report, where applicable, on performance to General Manager-Sales.
• Any other duties as assigned by General Manager-Sales.

JOB REQUIREMENTS:

• Diploma in Engineering or business-related fields.
• At least 2 years of Industrials Sales and Marketing experience.
• Proven ability of develop business opportunities and achieve success in account growth and revenue generation. Proficient in handling technical and service issues.
• Possess own vehicle.

- Generating of sales invoices using EPB system

- Arranging delivery to customers on a timely basis

- Competent with computer work including using excel, word, EPB and internet explorer

- Other adhoc duties as assigned

- Good interpersonal and communication skills

- 5 1/2 day work per week

- Lunch provided (Monday to Friday)

Job Description

· 1. Source and develop new leads and opportunities for the company

· 2. Develop new & potential business/client in order to strengthen existing client base.

· 3. Candidates are required to service exiting and new customer

. 4. Knowlegde of automotive battery will be an added advantage

· 5. Maintain good relationship with the client.

. 6. Self-motivated and goal-oriented, desire to deliver results

· 7. Able to work independently

Requirement

· 1. Candidates must posses own transport

· 2. Good Interpersonal Skills

· 3. Basic Salary + Transport + Commission

· 4. At least 1 year(s) of working experience.

· 5. NiTEC, GCE '0' Level, Diploma all equivalent

Overview

The Sales Engineer in the Oil and Gas industry is responsible for leveraging technical expertise and sales skills to promote and sell complex technological products or services. This role requires a strong understanding of both the technical aspects of products and the needs of clients within the sector.

Job Description:

Sales Strategy Development: Create and implement effective sales strategies to achieve revenue targets and drive business growth within the oil and gas sector.

Client Identification: Identify, qualify, and pursue potential clients, focusing on those seeking innovative solutions to enhance operational efficiency or reduce emissions.

Presentations: Prepare and deliver compelling technical presentations that explain product features, benefits, and applications to prospective customers.

Customer Relationship Management: Build and maintain strong relationships with existing and potential clients, acting as a trusted advisor to address their needs and concerns.

Collaboration with Technical Teams: Work closely with engineering and technical teams to ensure accurate product specifications and solutions are presented to clients.

Negotiation: Negotiate contracts, pricing, and delivery terms with clients, ensuring alignment with company objectives while meeting customer expectations.

Sales Reporting: Ability to track sales activities and report on performance metrics regularly.

Requirement:

Educational Background: A Degree / Diploma in Engineering (Mechanical, Chemical, or related fields) or a similar technical discipline is required.

Experience: A minimum of 3-5 years of experience in a sales engineering role within the oil and gas industry is preferred. Experience with technical sales processes is essential.

Technical Knowledge: Strong understanding of oil and gas operations, including equipment specifications, emissions control technologies, and regulatory compliance.

Sales Skills: Proven track record of achieving sales targets and developing successful client relationships. Strong negotiation skills are essential.

Communication Skills: Excellent verbal and written communication skills are necessary to effectively convey complex technical information to diverse audiences.

Personal Attributes

Self-motivated with a strong drive for results.

Ability to work independently as well as part of a team.

Willingness to travel frequently for client meetings and industry events.

Strong analytical skills to assess market opportunities and customer needs.

• Market and solicit orders for the Employer's products (halal frozen food products), subject to acceptance by the Employer, to prospective customers located in Singapore; and develop sales leads, and maintain positive business relationships by provided support, information, and guidance.

• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors, and prepare reports by collecting, analysing, and summarising information. The Employee shall quote only the prices, delivery dates and other terms and conditions supplied by the Employer and no deviations shall be made therefrom.

• All orders solicited and taken by the Employee shall be submitted to the Employer and are subject to acceptance and confirmation in writing by the Employer. Only the Employer shall make decisions regarding a customer’s credit and all matters relating to billing to customers. The Employee shall assist the Employer in obtaining credit information relating to customers or prospective customers.

• The Employer shall pay a commission to the Employee entered into by the Employer with customers obtained primarily through the efforts of the Employee, in accordance with the fee schedule set forth in Staff Memorandums to the Sales Department. The Employee shall be paid a commission upon full receipt of payment by the customer, rather than based on invoices.

Sales Supervisor Job Description Template

Our growing company is seeking to hire a sales supervisor who will be responsible for managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance by tracking sales goals, setting individual sales targets.

Experience in business or a related field is required. In order to succeed in this role, you will need excellent communication skills. Previous experience in a sales-related role is a plus.

Sales Supervisor Responsibilities:

• Meeting planned sales goals.
• Sales target to hit
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Supervisor Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Good written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Key Responsibilites:

• Perform full sales coordination process such as : customer service support, sales order entry, invoicing management, procurment of goods and making sure that deliveries have been made.
• Attend to call enquires, create new customer account, following up quotation with present and new customers
• Provide general sales support when ever required including preparing proposals & quotation & contract
• Process orders & maintain of company websites
• Update company online presence with latest promotional offering
• Attend to walk-in customer when ever necessary
• Assist in cold calls, email introduction company profile to new customer
• Follow up with Mainland China supplier for import/export documents
• To perform any other ad hoc duties as assigned by management

Requirements:

• Possess minimum 'N" or 'O' or Higher Education
• Able communicate effectively in english, both spoken and written
• Sales driven and results oriented
• Able to work independently, posses good multi-tasking skill
• Adapt to fast pace enviornment
• Bilingual will be added advantage

Other Information:

• Working hours: 8am - 5.45pm, Monday - Friday
• Performance based commission available

JOB DESCRIPTION:

The candidate is responsible for overall sales and achieving sales budget. Develop new accounts and key account management.

JOB RESPONSIBILITIES

He/She will be the main point of contact for all customer account-related matters. Build and maintain positive and long-lasting client relationships. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients. The candidate also act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends. Required actively source for new prospects and convert them to leads to generate new accounts for the company.

JOB REQUIREMENTS:

Diploma/Degree in Engineering or business-related fields.

At least 2 years of Industrials Sales and Marketing experience.

Sales & Marketig

Tender for Project

Cost Controling

Cost Planing

Project Closing

Final Accounts with Client

Workplace Safety & Health Officer cert

Scaffold Supervisor Cert

Confined Space Supervisor Cert

Oil & Petrochemical Supervisor

Firs Aid

Need Experience on the Scaffold Works

Must have Knoweldge on the Scaffold Design & how to prepare

Auto Cad

Driving Licence Required

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sales Supervisor

Good Salary + commission

The Sales Supervisor will manage his/her Sales Channel and reports directly to the CEO.
•Develop an effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales.
•To work closely with customers and build long term relationship.
•To handle customers’ feedbacks professionally.
•To work closely with the sales team in achieving the sales objective for the month, quarter and year.

.Manage outdoor sales

Requirements

•Minimum Poly Diploma in Marketing / Business Studies/GCE 'O' Level.
•Computer literate and posses good interpersonal and communication skills.
•Good team player with excellent customer service attitude and dynamic.
•Self motivated to work independently.

Other Information

• Job Type: Full Time, Permanent

Contact: HP 9021 4919

Job Description:

1. Perform sales functions as follows:

• Identify potential clients for the waste management market segments assigned to him/her with the aim to establish cordial and business relations
• Prepare proposals and negotiate the best deal on behalf of the company through close follow-up with potential customers to obtain feedback on the status of quotations, competitors response, decision-maker’s intention and any other relevant information affecting the outcome of the proposal.
• Facilitate the preparation of Sales Order through the Customer Service Executive and to work closely with him or her on sales and proper documentation.
• To prepare periodically, Sales reports for presentation to the Sales Manager.

2. Work with Customer Service to maintain Customer Database with inputs such as name, designation, company, address, telephone and facsimile numbers and e-mail address, etc.

3. Assist Manager to maintain/improve the Customer Care Program by monitoring customer satisfaction, addressing customer complaints, and responding appropriately to any changes in customer’s personnel, equipment, processes, materials used and business strategy

4. Support market intelligence by gathering information on customers, prospects, competitors, new entrants, price, market situation and trends in the various segments, influence groups & stakeholders, service offering and substitutes

Job Requirement:

1. Diploma/Degree in marketing or equivalent
2. Must possess a vehicle as travelling to customers’ site is required
3. Chemical knowledge preferred
4. Excellent communication, interpersonal and PR skills
5. Excellent sales track records
6. Team oriented and dynamic

Others:

1. Salary: S$3,000 - S$4,500 (including incentive)
2. Transport reimbursement: $700 (based on receipt/bill, ie:patrol/carpark/ERP)
3. Transport allowance: $800 (fixed)
4. Phone reimbursement: $200 (based on bill)

This role is part of Defence Collective Singapore (DCS), that manages Singapore Discovery Centre's (SDC), Singapore Airforce Museum (AFM) and Singapore Navy Museum (NM) - Sales department. The jobholder will plan, execute, and manage the sales of programmes, events, including but not limited to, pricing, day-to-day sales operations and working with internal departments to meet specifics requirements catered for each event. Successful candidate may assume as a Team Lead to manage a team.

Responsibilities:

• Potentially leading a team of 2-3 Sales executives to provide guidance, directions and ensuring the team achieved the desired results individually and as a team
• Develop and maintain long term business relationships with clients by providing consistent sales service, follow up on enquiries and rapport building.
• Lead / oversee / participate in sales outreach events, trade & road shows and activities on need basis;
• Provide accurate quotations to all sales enquiries in a timely manner;
• Identify potential sales channels to develop strategies for new business opportunities and achievement of sales targets;
• Recommend improvements that will positively impact sales and efficiency;
• Coordinate, conduct visits and events enquiries visit with internal department to ensure smooth handover of events execution;
• Ensure quotation to clients adhere to profit margin guidelines and expenditure to meet budget guidelines;
• Maintains accurate records of all pricings, sales, and activity reports; and
• Update sales productivity system and review action plans for effective search of sales leads and prospects.
• Responsible to manage and monitor work process from the initial account acquisition process to completion;
• Prepare weekly Sales Projection report for management review.
• Other duties as directed and required

Requirements:

• Diploma or Degree related (any discipline)
• Leadership skillsets will be advantageous
• Prior experience as an event sales/consultant/organiser in MICE/Tourism/Attractions will be an added advantage;
• Candidate must be customer-centric and highly effective in handling call-in/email enquires;
• Positive personality and can-do attitude;
• Excellent verbal communication and presentation skills;
• Commercially aware, self-motivated and proactive;
• Proficiency in Microsoft Office;
• Professional bearing and good command of spoken and written English;
• Great passion in the Singapore Story will be advantageous; and
• Team player.

Motor Vehicle Sales Executive

Responsibilities

• Provide professional service to all customers throughout the buying process.
• Provide detailed information about new and used vehicles, including specifications, features, and conditions.
• Conduct inspections of vehicles to assess their condition, performance, and market value.
• Prepare accurate vehicle listings which include high-quality photographs, and comprehensive descriptions, and showcase the features of vehicles to potential partners.
• Negotiate pricing and terms with prospective partners to achieve sales targets to maximize profitability.
• Close sales transactions efficiently, ensuring all necessary documentation are accurate.

Requirements

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent teamwork, communication, and interpersonal skills.
• Excellent customer service skills and a commitment to providing a positive buying experience.
• Valid Class 3 license with a minimum of 3 years of driving experience.
• Ability to work on weekends and public holidays.

Responsibilities:

· You will promote and propose Trane Chiller & Equipment to building consultants and contractors

· Responsible for developing long term customer relationships

· Building close business relationship with customers especially key accounts

· Maximizing account penetration and customer retention

· Identify potential opportunities & develop solutions with existing & new customers

· Update forecast timely into the system

· Negotiates value, addresses resistance, and close the sales. Differentiates & made Trane as preferred supplier

· Any other duties as assigned from time to time

· You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Requirement:

· Degree in Mechanical/ Electrical engineering or its equivalent

· 1-2 years in Engineering sales, experience in HVAC industry will be a plus

· Customer driven with excellent communication & interpersonal skills

· Candidates with the relevant education qualifications but no prior work experience is welcome to apply

Responsibilities:

• Promote and propose Trane Controls Solutions to building owners, consultants and contractors

• Develop long term customer relationships and maximize account penetration and customer retention

• Identify potential opportunities & develop solutions with existing & new customers

• Work closely with other department to promote package solution and enhance the win rate

• Ability to effectively writes and presents proposals.

• Negotiates value, addresses resistance and closes the sale. Differentiates & made Trane as preferred supplier.

• Ensure all works carried out in accordance with the specified quality and EHS standards.

Requirements:

• Diploma/ Degree in Mechanical/ Electrical engineering or its equivalent

• At least 1-3 years’ experience in selling HVAC or building automation system

• Good presentation, interpersonal and communication skills

• Customer driven mindset

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback