This position is responsible for the prospecting and acquiring new accounts, managing accounts of existing clients, addressing customer's requests, complaints and needs as well as foster a long-term relationship with the customer by demonstrating high service standards. Premplas is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Serve as the main point of contact for all customer account-related matters.

2. Build and maintain positive and long-lasting client relationships. 3. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients.

4. Act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied.

5. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends.

6. Actively source for new prospects and convert them to leads to generate new accounts for the company.

Requirements

1. Full knowledge of company products and services, competitive landscape as well as market and industry trends .

2. Good knowledge of client account management and the ability to build long-lasting relationships with clients.

3. Excellent listening, communication, and presenting skills. Ability to articulate well on products and services.

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

• Process sales orders & quotation in a timely manner.
• Prompt response to new / repeat orders received via e-mails and faxes.
• Assist in monitoring all pending sales orders, updating customers regularly on delivery date and in keeping the customers informed of delivery schedule.
• Responsible for coordinating with Accounts Department to ensure prompt payment collection for cash on delivery transaction and with Purchasing Department on incoming stock.
• Release job order to production in the correct order and ensure delivery arrangement to customers orders are delivered timely.
• Update superior on any data discrepancies.
• Prepare documentation for delivery purposes and apply product certification from relevant authorities for custom requirement.
• With purchasing experience & logistic knowledge
• Able to communicate in english & mandarin
• Other ad-hoc duties as assigned.

Handling physical goods receiving, issue, packing, dispatching and fulfill delivery schedules, conduct physical stock check, maintain high standard of cleaniness. Provide support on duties relating to logistics and inventory management. Overseeing and managing the day-to-day operations of the warehouse, including receiving, storing, and shipping products or materials, while ensuring efficient coordination amongst the staff. Monitoring and enforcing compliance with company policies and safety regulations to ensure the safety of all warehouse employees.

• Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Participate in planning weekly schedule planning and daily team floor plan.
• Trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant.
• Handles customers' feedback promptly.
• To comply ad-hoc with all the admin and paperwork requirements.
• To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.
• To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

• Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Participate in planning weekly schedule planning and daily team floor plan.
• Trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant.
• Handles customers' feedback promptly.
• To comply ad-hoc with all the admin and paperwork requirements.
• To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.
• To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

• Command and control operations in the production line.
• Ensure that the daily targets / KPIs are met.
• Ensure that parts manufactured were in line with planner's need.
• Improve operational processess to enhance efficiency / productivity so as to meet standard cycle time.
• Eliminate unnecessary scrap.
• Maintain all machines to run at their fullest capabilities and reduce down time.
• Drive for continuous improvement in the line.

Assistant HR Manager Job Scope:

- Full spectrum of Human Resource functions in terms Recruitment & Selection, Compensation & Benefits, Talent Acquisition Manager, Training, Learning & development, Payroll Management.

- Crafting of job ads and employment contract and ensuring it's in accordance to MOM framework guidelines

- Creating clear and persuasive presentations to improve policy knowledge

- Ensuring all payroll are accurate and precise

- Effective motivation of staff to maintain morale

- Ensure consistent application of disciplinary actions and compliance to company policies

- Balance staff happiness with company's productivity and profitability through effective policy proposals

- Develop training and upgrading frameworks including the effective tracking of staff against measurable promotion metrics

- Develop effective grievance counseling frameworks

- Train and manage a team of HR and admin personnel to ensure timely and accurate completion of HR related tasks.

- Work with operations team to ensure efficient allocation and renewal of staffing

- Analyze cost projections and implement labour cost controls across all departments

- Whole-company labour policy planning

- Analysis of market trends to propose and implement systematic improvements

- Develop HR systems and company structures to improve effectiveness and efficiency

- Stay abreast with legal frameworks and ensure consistent compliance

- Maintain robust business continuity plans

- Develop year end appraisal formula for the entire company, measuring staff productivity metrics and manpower budgeting

- Handle work pass application, renewal and cancellation of foreign workers

- Handle and administer the company's yearly insurance renewal

- Manage work injury and hospitalization claims

- Apply / renew business license and permit

- Overseeing any other adhoc office administrative matters

KPI:

1. Achieve a net income of more than 10% consistently for the year (bottom line)

2. Obtain Time to hire rate of 30 days for all vacant positions

3. All outlets minimum headcount manpower is achieved consistently for 3 months with no major food hygiene lapse

4. Staff handbook, online training system is comprehensive and enforced consistently resulting in strong corporate governance across all HQ departments and outlets

5. Maintain staff turnover rate at below 8% annually

6. Improve staff retention rate at 30%

7. Ensure that all talent acquisition matches the CEO & Director's requirement and needs

8. Able to accurately measure staffs happiness through surveys and conduct a Goal/ KPI re-alignment exercise at least once every 6 months

9. All P-files and all office administrative duties are documented and maintained to the highest standards

10. On average less than 1 error a month is made during his/ her payroll duties

11. All Full time staff complete world manager quiz on their every Quarter via TRS Academy App with 100% pass rate

12. All outlets FULL-TIME staff come back office for a full day HQ restaurant proficiency course by End of every calender year

13. Ensure successful launch and management of the individual outlets and HQ EXCO functions

Training Manager Job Scope:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

Working Hours: 5 days working week

Salary: SGD $3500-$4500

Requirements:

- Bachelor’s degree in human resource management or other related in HR.

- Minimum 5 years’ experience in HR jobs and minimum 2 years in HR manager’s role.

- Possess strong interpersonal, written and verbal communication skills in particular English language

- Ready to step off their comfort zone to take on new challenges and grow with the company

- Ability to multitask, work under high pressure, plan personal and delegate subordinates' workload effectively, and is able to track the productivity of the entire HR team

- Possesses strong talent acquisiton skills in particular finding and identifying hardworking and positive candidates who has the right skillset for the job as well as ensuring they are a good cultural fit for the company

- High standards for integrity and confidentiality

- Exceptional time management skills and is able to improve the entire company's productivity

- Strong organisational and documentation skills with a results and SOP driven mindset through the use of data analytics

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Benefits:

- Individual Profit-Sharing bonus of up to 0.5% of company's annual net income

- Hospitalization and Surgery Insurance Coverage

- Private Clinic Consultation

- Paid medical leave

- Dental and TCM Benefits

- 14 Days Annual leave

Interested candidate, please apply here directly or contact our HR Department at 92978413/98889975 for further queries.

Only shortlisted candidates will be contacted.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities:

• Developing and implementing sales strategies: Identify and target potential customers in the F&B sector, develop sales strategies and plans to reach and exceed sales targets.
• Business development: Actively seek out new business opportunities and secure new clients in the F&B sector. This may involve networking, attending industry events, and building relationships with key decisionmakers.
• Relationship management: Build and maintain strong relationships with existing clients in the F&B sector. Provide exceptional customer service, address any concerns or issues that may arise, and ensure client satisfaction.
• Sales presentations and negotiations: Prepare and deliver sales presentations to potential clients in the F&B sector, showcasing products, services, and solutions. Conduct negotiations and close deals to achieve sales targets.
• Market research and analysis: Stay up-to-date with industry trends, competitors, and market conditions in the F&B sector. Conduct market research and analysis to identify opportunities for business growth and stay ahead of the competition.
• Collaboration with internal teams: Collaborate with cross-functional teams such as marketing and operations to ensure seamless execution of sales strategies. Provide feedback and insights from the F&B sector to improve products, services, and overall business operations.
• Sales reporting: Regularly report sales activities, progress, and achievements to management. This may involve tracking sales metrics, analyzing data, and presenting reports to assess performance and identify areas for improvement.
• To collect payment: Adjust the credit limit-need to apply to the company- reduce the prompting from software- in expiring of credit term. (constantly monitor and work closely with the client)

Job Requirements:

• Previous experience in promoting products, services, and projects to the catering industry.
• Minimum diploma in business management, marketing, or related fields.
• At least 2 years of sales experience, with a proven track record of achieving or exceeding sales targets.
• Strong interpersonal skills and ability to build relationships.
• Excellent communication and presentation skills.
• Proactive in identifying and pursuing sales opportunities.
• Ability to work independently and effectively manage multiple priorities.
• Proficiency in both Chinese and English.

Our Client a European MNC and industry leader in manufacturing of scientific instruments for the process industries would like to invite suitably qualified candidates to join their Team as Senior Team Assistant.

Senior Team Assistant, Sales Support (One Year Contract / Renewable)

Job Description

Reporting to the Director, key responsibilities of the Senior Team Assistant is to provide sales administrative support and assist in data analysis.

• Perform administrative and general support for the AP Asia Pacific Hub
• Service Administrator for Service Business
• Internal Sales Support for administrative work and quotation work
• Assist in Sales Data analysis for Asia Pacific and China

The Ideal Candidate

• Diploma or ITE in Business Administration or related discipline with at least 2-3 yrs of experience in sales supporting role
• Proficient in Microsoft Office Applications and Power BI
• Good time management and adherence to timeline.
• Strong and effective communicator at all levels within a multicultural working environment.

Other Information

Working Location : Woodlands Spectrum II

Working Hours : 9am – 6pm (Hybrid)

SBS Bus : 964

Please email [email protected] your resume in editable docx format and whatsapp 91396248 for a brief discussion.

Thank You!

Angelina Lim (Reg R1101664 / Lic 97C4989)

Responsibilities:

• Plan, manage, control, execute and close out projects within contractual schedule and budgeted cost.
• To supervise a crew of carpenters in achieving production targets to meet project deadline.
• Perform quality check and ensure furniture are fabricated accordingly to construction drawing.
• Review drawings, design notes, and critical specifications.
• Attend site meetings, inspections, monitor and report of project progress.
• Liaise and coordinate with related parties (e.g., authorities, clients, consultants, contractors, suppliers etc.) through regular meetings to ensure conformity to specifications, quality and delivery schedule.
• Supervision at project site to ensure smooth operations.
• Ensure that staff and contractors carry out work in a safe manner.
• Monitor daily progress at project site.
• Report to management team on project status.
• Ensure up to date claims, obtaining approval for variations order and prepare for billing.
• Ad-hoc duties.

Requirements:

• Interior Design / Carpentry / Joinery knowledge preferred
• At least 3 to 5 Year(s) of working experience in the related field is required for this position
• Good team player and able to work independently with minimal supervision
• Able to start work within short notice

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

· Use social media marketing tools to create and maintain the company’s brand and company social media presences

· Develop social media marketing campaigns

· Promote brand-focused interactive and engaging content

· Interact with customers and other stakeholders via the company’s social media accounts

· Respond to inbound social media traffic

· Find and engage new potential clients

· Analyze the company’s digital marketing plan and social media strategy and identify strategic weaknesses and making recommendations for improvements

· Research social media trends and inform management of changes that are relevant to the company’s marketing activities

· Measure web traffic and monitor SEO

· Expand opportunities for revenue

· Set key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs

· Generate monthly statistical reports with social analytics and trends to track growth

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary:

The Digital Product Manager will oversee the entire lifecycle of mobile game development, from initial concept through development, launch, and ongoing maintenance. This role requires close collaboration with cross-functional teams, including developers, designers, marketers, and analysts, to ensure the delivery of top-notch mobile gaming experiences.

Key Responsibilities:

Product Strategy and Planning:

• Define and communicate the product vision and strategy for mobile games.
• Develop and manage the product roadmap, prioritizing features and enhancements based on user needs, market trends, and business goals.
• Conduct market research and competitor analysis to identify opportunities and inform product decisions

Development Lifecycle Management:

• Oversee the entire game development process, from concept and design to coding, testing, and launch.
• Work closely with the development team to ensure timely delivery of high-quality games.
• Coordinate with UX/UI designers to create engaging and user-friendly game interfaces.

Operations and Maintenance:

• Monitor game performance and user feedback to identify and address issues.
• Plan and execute regular updates, feature enhancements, and bug fixes.
• Ensure optimal performance, scalability, and reliability of mobile games.

Cross-Functional Collaboration:

• Liaise with marketing and user acquisition teams to develop and execute go-to-market strategies.
• Work with analytics teams to track and analyze key performance indicators (KPIs) and make data-driven decisions.
• Collaborate with customer support to resolve user issues and improve the overall gaming experience.

Stakeholder Management:

• Communicate product plans, progress, and outcomes to stakeholders, including senior management.
• Gather and incorporate feedback from internal and external stakeholders to refine product features and strategies.
• Foster strong relationships with external partners and vendors.

Budget and Resource Management:

• Manage product budgets and allocate resources effectively.
• Ensure projects are completed within budget and on schedule.
• Identify and mitigate risks to product development and delivery.

Qualifications and Experience:

• Minimum of 4 years’ experience in product management, with a focus on mobile game development and operations.
• Have a good command of the Chinese language as need to converse and interact with the Chinese market in China, Hong Kong and Macao
• Proven track record of successfully managing the lifecycle of mobile games.
• Strong understanding of mobile game design, development, and monetization strategies.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving abilities.
• Passion for gaming and staying up-to-date with industry trends.

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevant experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Company Overview:

Hisense, a globally recognized manufacturer of electronics and home appliances. Our commercial display division offers cutting-edge products such as interactive displays, digital signage, and LED walls. We are a fast-growing company with a dynamic work culture and a commitment to providing attractive career progression opportunities. Ideal candidates should embody positivity, a fast-growth mentality, the ability to thrive under pressure, intelligence, and a passion for achieving dreams.

For more detailed information about our products, you can visit https://hisense.sg/product-category/commercial-display/.

Position Summary:

We are seeking a dynamic and experienced Sales Executive to lead the promotion and sales of Hisense commercial display products in Singapore. The role involves developing relationships with end customers and project businesses, particularly those in the system integration sector.

Key Responsibilities:

• Develop and implement strategies to promote and sell Hisense commercial display products, including interactive displays, digital signage, and LED walls.
• Interact with new clients to build rapport, instil confidence, and provide outstanding customer service.
• Handle inquiries, resolve issues, and provide after-sales support to ensure client satisfaction.
• Manage administrative tasks efficiently, including data entry, document preparation, and record-keeping.
• Collaborate with internal teams to address client needs and ensure smooth service delivery.
• Adapt to ad hoc tasks and responsibilities as assigned by management.

Qualifications:

• Minimum of 2 years' experience in sales, preferably in a B2B environment.
• Enthusiasm for client interaction and a strong commitment to delivering exceptional service.
• Detail-oriented with excellent organisational skills, capable of working independently and managing priorities effectively.
• Ability to multitask and thrive in a fast-paced environment.
• Excellent written and verbal communication skills in English.

Additional Information:

• This position may require occasional weekend work in the future.
• We offer competitive compensation and opportunities for professional development and growth within the company.

If you are passionate about customer service and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to welcoming you to our team!

Key Responsibilities:

• Service Delivery Management: Oversee daily service operations and ensure timely and effective service delivery. Develop and implement service standards and procedures. Monitor and evaluate service performance metrics. Ensure compliance with company policies and industry regulations.
  
• Team Leadership and Development: Lead, mentor, and develop the service team to enhance their skills and performance. Conduct regular performance reviews and provide feedback and coaching.
  Facilitate training programs to improve service delivery and customer interaction skills.
  
• Customer Relationship Management: Handle escalated customer issues and complaints to ensure resolution and satisfaction. Maintain strong relationships with key clients and stakeholders. Gather and analyze customer feedback to identify areas for improvement.
  
• Operational Efficiency: Identify and implement process improvements to enhance service efficiency and effectiveness. Manage the allocation of resources to meet service demand and optimize productivity.
  Monitor service costs and develop strategies to reduce expenses without compromising quality.
  
• Reporting and Documentation: Prepare and present regular reports on service performance and key metrics.
  Maintain accurate records of service activities, customer interactions, and team performance.
  Ensure proper documentation of processes, procedures, and compliance requirements.
  
• Collaboration and Communication: Collaborate with other departments to ensure seamless service integration and support. Communicate effectively with team members, customers, and stakeholders.
  Participate in cross-functional meetings and projects as needed.
  

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience as a Service Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Proficiency in using service management software and tools.
• Strong analytical and problem-solving abilities.
• Customer-focused mindset with a commitment to delivering high-quality service.

Preferred Qualifications:

• Master’s degree in Business Administration or a related field.
• Industry-specific certifications (e.g., ITIL, Six Sigma).
• Experience in [specific industry or field relevant to the company].

Working Conditions:

• Full-time position with occasional need for overtime or weekend work.
• Office environment with regular interaction with customers and team members.
• Some travel may be required to meet with clients or attend industry events.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Job Description:

• Managing sales enquiry and understanding clients' needs and renovation requests
• Providing professional advice on space planning, design concept, materials selection and project scheduling
• Preparing quotation for clients
• Managing and coordinating projects, ensuring timely handover of unit to clients
• Developing strong relationships with clients while delivering service excellence
• Manage team of 5 salesman

Job Requirements:

• Sales experience; Preferable in Interior Design/Architecture industry
• Strong & effective communication skills; Fluent in both written and spoken English
• Possess strong networking and good connection to liaise with customers/agents/suppliers
• Passionate, energetic; Sales-oriented and self-driven

Job Type: Permanent

Salary: $3,500.00 - $6,000.00 per month, include Commission

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)