Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Marketing Manager

Job Summary:

The Sales and Marketing Manager will be responsible for developing and executing sales and marketing strategies to drive revenue growth, expand customer base, and increase brand awareness. The ideal candidate will have a proven track record of success in sales and marketing, excellent communication and leadership skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

1. Develop Sales and Marketing Strategies: Develop and execute comprehensive sales and marketing strategies to achieve business objectives.

2. Lead Sales Team: Lead and manage a sales team to achieve sales targets, expand customer base, and increase revenue growth.

3. Marketing Campaigns: Plan, execute, and measure the success of marketing campaigns across various channels (digital, social media, email, events).

4. Brand Management: Develop and maintain the company's brand identity, messaging, and positioning.

5. Customer Engagement: Build and maintain strong relationships with customers, understand their needs, and develop solutions to meet those needs.

6. Competitor Analysis: Conduct market research and competitor analysis to stay up-to-date on industry trends and competitor activity.

7. Budget Management: Manage sales and marketing budgets, track expenses, and ensure ROI on marketing spend.

8. Performance Metrics: Establish and track key performance metrics (KPIs) to measure sales and marketing performance.

Requirements:

Qualifications:

1. Bachelor's Degree: Bachelor's degree in Marketing, Business Administration, or related field.

2. Master's Degree: Master's degree in Business Administration (MBA) or related field (preferred).

Experience:

1. Minimum 5 Years: Minimum 5 years of experience in sales and marketing, with a proven track record of success.

2. Sales and Marketing Management: Experience in managing sales and marketing teams, developing sales and marketing strategies, and executing marketing campaigns.

Skills:

1. Communication Skills: Excellent communication, presentation, and negotiation skills.

2. Leadership Skills: Strong leadership and team management skills.

3. Marketing Knowledge: Strong knowledge of marketing principles, practices, and techniques.

4. Sales Skills: Proven sales skills, with the ability to close deals and meet sales targets.

5. Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

6. Digital Marketing Skills: Familiarity with digital marketing channels (social media, email, search engine optimization (SEO)).

7. Budget Management Skills: Ability to manage budgets, track expenses, and ensure ROI on marketing spend.

Personal Qualities:

1. Results-Oriented: Results-driven, with a strong focus on achieving sales and marketing targets.

2. Collaborative: Ability to work collaboratively with cross-functional teams, including sales, marketing, product, and customer success.

3. Adaptable: Ability to adapt to changing market conditions, customer needs, and business priorities.

4. Innovative: Innovative thinker, with a willingness to try new approaches and take calculated risks.

- Prepare for quotation using the system and required to register new items and mapping with code book in system.

- Contact customer for quotation follow up and receiving feedback about the submitted quotation.

- Required to contact the local and overseas (most likely Korea) vendors to get quotation for new items.

- Required to learn & study Marine Diesel Engines as an Engine Builder (STX Engine).

- Outstanding Invoice chasing.

Essential duties and responsibilities : -

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

Job Scope:

• Submit plan and execute well-defined sales strategies to achieve targets;
• Develop and maintain good rapport with existing customers;
• Promptly and professionally attend to customers’ enquiries and requests and provide technical advise on both existing and new products or systems;
• Supports sales opportunities through presentations, calling and visiting customers and prospects, needs identification with active follow-ups;
• Ensuring smooth service operation efficiency for customers with sales and operations team
• Investigating and resolving customers’ issues with relevant departments when necessary
• Acquire new customer accounts;
• Assist in preparation of proposals and quotation administration;
• Contribute creative alternative ideas to help maximize sales opportunities;
• Participate in marketing, advertising, promotional and publicity activities in line with corporate and product strategies;
• Gather information on market demand, competition and latest product developments
• Conduct periodic sales forecasts;
• Prepare weekly sales/contact reports.

Requirements:

• Diploma/Degree in Mechanical/Marine Engineering;
• Experience in Sales preferred but fresh graduates are welcome to apply;
• Possess Class 3 driving license (with own transport preferred)
• Excellent communication, interpersonal and presentation skills;
• Possess an outgoing personality;
• Resourceful, proactive self-starter, positive attitude, performance oriented, able to work independently but also a team player;
• Must be able to read and write fluently in English

Sales ExecutiveResponsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• Good career Prospect
• Commission

Responsibilities

• Service existing customer in F&B industries.
• Develop new accounts
• Establish good and close business relationships with customers

Requirements

• 1 year sales experience in F&B sector
• Knowledge and passion in cakes and pastries product is an advantage
• Be willing to accept new challenges

Job Description:

We are seeking a dynamic Sales Executive to join our team. This pivotal role involves managing your Sales Channel and reporting directly to the General Manager.

As a Sales Executive, you will spearhead the development of an effective sales strategy aimed at expanding existing accounts while identifying and capitalizing on new channel opportunities to drive incremental sales.

Responsibilities:

• Strategize: Develop and implement robust sales strategies to foster growth within existing accounts and explore avenues for new business development.
• Customer Focus: Cultivate enduring relationships with customers, emphasizing long-term partnerships and understanding their evolving needs.
• Feedback Management: Handle customer feedback with professionalism, utilizing it as a means to enhance service and offerings.
• Team Collaboration: Work closely with the sales team, collaborating seamlessly to achieve collective sales objectives.

Requirements

• Minimum Poly Diploma in Marketing / Business Studies or any related field is preferred.
• Candidate without prior experience are welcome. While sales & marketing experience in the FMCG sector and hold a success track record are preferred.
• Computer literate and possess good interpersonal and communication skills.
• Good team player with excellent customer service attitude and dynamic.
• Self-motivated to work independently.
• Positive attitude and must be meticulous, organised and reliable.
• Good command of English (Verbal and Written) is a plus.

Other Information

• Job Type: Full Time, Permanent
• 5.5 working days
• Immediate position

Join our team and become an integral part of a collaborative environment that values both customer dedication and team success.

Your Company

We are a future forward advanced mechanical precision manufacturing company with an outstanding & proven track record for innovation, agility, growth & stability. We are poised for our next phase of growth in the semi-conductor, medical, oil & gas, automotive & optics sectors. Our team is rapidly expanding to fill the next generation leadership roles & advance our current operational capabilities.

Your Role

As our Sales Engineer, you will play a vital role in the company’s revenue growth through obtaining new sales from existing and new customers, as well as maintaining strong business relationship with customers.

Your Calling

· Plan and carry out sales activities (quotation, price negotiation, delivery, etc.)

· Hunter role need to exploring new potential customers and obtain new businesses

· Execute sales and marketing strategies to improve/increase sales revenue

· Liaise with customers and address their feedbacks/issues

· Establish and maintain strong business relationships with existing and potential customers

· Provide sales and technical/engineering support to customers

· Prepare and deliver technical presentation to explain and promote company’s services

· Keep track of orders and ensure timely delivery

· Monitoring competition by gathering current market information on pricing, delivery lead time etc.

· Any other ad-hoc duties as assigned

Your Success Factors

· Min. Diploma Holder in Precision/Manufacturing Engineering or similar field

· Able to read and interpret technical drawings

· Experience in Precision Engineering or related field advantageous

· Have experience in using ERP Systems advantageous

· Outgoing personality with strong interpersonal hunger for success and communication skills

· Initiative and results driven

· Entry level candidate are welcome

Roles & Responsibilities

Job Scope:

• Submit plan and execute well-defined sales strategies to achieve targets;
• Develop and maintain good rapport with existing customers;
• Promptly and professionally attend to customers’ enquiries and requests and provide technical advise on both existing and new products or systems;
• Supports sales opportunities through presentations, calling and visiting customers and prospects, needs identification with active follow-ups;
• Ensuring smooth service operation efficiency for customers with sales and operations team
• Investigating and resolving customers’ issues with relevant departments when necessary
• Acquire new customer accounts;
• Assist in preparation of proposals and quotation administration;
• Contribute creative alternative ideas to help maximize sales opportunities;
• Participate in marketing, advertising, promotional and publicity activities in line with corporate and product strategies;
• Gather information on market demand, competition and latest product developments
• Conduct periodic sales forecasts;
• Prepare weekly sales/contact reports.

Requirements:

• Diploma/Degree in Mechanical/Civil Engineering other Engineering related
• 3 to 5 years of Experience
• Possess Class 3 driving license (with own transport preferred)
• Excellent communication, interpersonal and presentation skills;
• Possess an outgoing personality;
• Resourceful, proactive self-starter, positive attitude, performance oriented, able to work independently but also a team player;
• Must be able to read and write fluently in English & Mandarin
• Able to speak Mandarin p

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 3 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Preferably some experience and knowledge in pastry will be a good advantage (Training will be provided).

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and split shift

Must be able to work extra hours or weekend if needed

Bakery Laboratory Pte Ltd is a leading & innovative Confectionary Supplier & Producer that prides itself on delivering exceptional service in supplying baking ingredients to the Local and ASEAN market.

We are expanding and looking for a Sales person to join our team.

Sales and Business Development:

Responsible for conducting market research to identify selling possibilities and evaluate customer needs, actively seeking out new sales opportunities through cold calling and networking.

Reach out to potential clients through various channels.

Build and maintain strong customers relationships to understand their needs and provide tailored solutions.

Develop and implement effective sales strategies to meet and exceed sales targets.

Prepare and deliver compelling sales presentations to potential clients.

Address client inquiries and objections professionally.

Collaborate with cross-functional teams to ensure the best possible solutions for clients.

Sales Management:

Maintain and update an accurate sales pipeline.

Monitor the progress of leads and opportunities, ensuring timely follow-up.

Provide regular sales forecasts and reports to the sales manager.

Sales Skill:

Skillfully negotiate terms, pricing, and agreements with clients according to the company guidelines

Close sales and secure long-term partnerships with clients.

Ensure all sales order and documentation are accurate and complete.

Customer Service:

Povide excellent post-sales support and follow-up to ensure client satisfaction.

Act as a point of contact for client concerns and issues, resolving them promptly.

Qualifications:

Diploma in Business, Marketing or a related field.

Passion in Sales & enjoy communicating with peoples.

Self-motivated and target-driven with a passion of acheving more.

Ability to work independently and as a team.

Prefer to have own transport.

Benefits:

Competitive basic salary and commission structure.

Transportation Allowance

Career Growth & Advancement

Cohesive, supportive and collaborative work environment.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

ROLE

 To bring in quality business and increase Company’s market share in the security industry.

RESPONSIBILITIES

 To achieve the sales target set by the company.

 Ensure payments are received; and settle any dispute that may arise.

 To handle yourself professionally so as to upkeep the image and prestige of the company.

 Provide on the ground support for sales team as they generate leads and close new deals.

 To communicate and ensure that the installation contractors and our project team are familiar with the requirements of the projects, and to see to it that the job is properly and professionally carried out.

 Develop plans for the sales team to acquire new customers or clients, through direct sales techniques, cold calling, and business to business marketing visits.

 Submit daily activity report to Sales Manager

 To attend daily meeting and provide updates

 To perform Technical work when required

 To perform research and development on new products

 Any other duties assigned by Head of Department

· Please include your current and expected Salary in your resume

· Identify & develop new business opportunities

· Establish new accounts as well as maintaining with existing customers

· Meeting Company objectives and expectations

· Marketing function for new products

· Corresponding with customers on quotations and purchase order related issues

· After Sales service calls

· Diploma in Mechanical or other disciplines with or without experience.

· Dynamic, outgoing personality and self-motivated.

· Able to work independently as well as a team player in a fast paced and pressurized environment.

· Class 3 Driving License and possess own vehicle will be an advantage.

Job Summary:

Seeking a Sales Manager / Engineer with a civil engineering background and sales experience in construction or building materials. This role involves liaising with consultants, professional engineers, architects, and façade contractors to drive sales and deliver presentations.

Job Responsibilities:

• Develop and execute sales strategies.
• Build relationships with industry professionals.
• Coordinate with the technical team to present aluminum and glass, façade and curtain wall solutions.
• Coordinate with project teams and provide regular sales updates.
• Follow up on claims and payments from clients to ensure timely processing.

Job Requirements:

• Degree in Civil Engineering
• Sales experience in construction / building materials
• Knowledge of façades, curtain walls, and glazing systems is an advantage
• Strong communication and presentation skills

Our Slim Sassy Strong team is looking for a Sales Executive ✨

Location: Jurong East, Singapore

Are you someone passionate about selling products and services that truly help others?

Here’s your opportunity to make extra income while making a massive positive impact on other women’s lives!

Why you’ll love to work with us. You will:

✨Earn attractive income based on commission

✨ Gain cutting-edge knowledge in the domain of women’s wellness that is not available anywhere else, and be able to help yourself age gracefully

✨ Benefit from 6-figures worth of sales training - you’ll quantum leap your sales, communication and even leadership skills

✨ Enjoy privileges to purchase discounted quality health enhancement merchandise, which are not available anywhere else

✨ Feel fulfilled as you see your impact on others unfold, and be a part of something greater than you

Job responsibilities:

Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. We provide process solutions for flow, level, pressure, analytics, temperature, recording and digital communications, optimizing processes in terms of economic efficiency, safety & environmental impact.

Our customers come from various industries, including chemical, food & beverage, life sciences, power & energy, mining, minerals & metals, oil & gas, and water & wastewater. Although we employed close to 16,000 individuals worldwide, we remain a family-owned company and family-owned companies are different. We believe that competent and motivated employees are the crucial factor for future success.

Become part of our team and write the next chapter in this success story with a career at Endress+Hauser, "Driving Progress Together".

Key Responsibility

• To work closely with sales, service, and industry managers in a team approach to serving customers. To perform out-door sales activities to achieve the agreed sales targets.
• To promote and develop existing customers in Singapore for Endress+Hauser products, services and solutions in the industries assigned to your team.
• To provide customer service, build and maintain good customer relations, solve problems, attend to complaints, and provide effective customer support, to achieve the best customer experience from end-to-end.
• To develop sound customer relationships at all levels and keep the accounts plan and forecast regularly updated in Salesforce Lightning CRM.
• To work closely with colleagues internationally, joining our global network to ensure the best of service to our customers and to be an active participant in Kaizen and Lean projects.
• To respond to and follow up on customer enquiries and specifications for products and systems or packages based on E+H products, services and third-party suppliers and pass on clear instruction to Internal Sales Engineer to prepare quotations and proposals in SAP, in a timely manner.
• To be responsible for sales functions, like customer visits, product demonstration, negotiations, complaint handling, providing technical assistance and advice, following up of quotations, closing orders and customer liaison.
• To assist in marketing activities, like exhibitions, seminars, presentations, direct mailing, etc.
• To assist service department in satisfying customers’ after-sales and commissioning service requirements, where applicable.
• To execute agreed strategic plans in an organized way.
• To promote digital sales and meet/exceed assigned targets.
• To be always polite and customer oriented

Requirements

• Diploma in Electrical engineering or its equivalent
• At least 3 years' relevant experience.
• Experience in Sales/Business Development, Project Management or Engineering related industry
• Proven sales records of achieving sales target.
• Knowledge of SAP and Salesforce will be an advantage

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

· Ensuring that employees have the tools and training they need to succeed in their jobs

· Building relationships with key clients and establishing long-term business partnerships with them

· Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

· Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

· Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

· Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

· Managing a team of employees and ensuring that they are trained to perform their jobs effectively

· Reviewing customer orders and inventory to ensure that all customer needs are being met

· Conducting market research to identify new opportunities for growth in the industry

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience