• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

• Build relationships with clients and customers. ...
• Advise clients or customers. ...
• Provide customer service. ...
• Research the market and competition. ...
• Negotiate on price, quantities and specifications. ...
• Create proposals and make bids for business. ...
• Attend trade shows, exhibitions or events.

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

Job Scopes:

• Responsible for the sales of the company product, development of new customers and new business, and maintain relationship with customers.
• Responsible for contacting customers, preparing quotations, and participating in business negotiations.
• Responsible for tracking customer orders until delivery and payment collection.
• Conduct market survey, market information, and customer database files.
• Perform any other tasks as and when required by management and superior.

Job Requirements:

• Candidate must possess at least a Professional Certificate/Diploma/Degree in related field or equivalent.
• At least 2 year working experience in commercial and industrial air-con industry or related field.
• Prefer candidate with B2B sales experience with some client’s pipeline.

Singaporean / Permanent Resident / Sijil Pelajaren Malaysian Certificate

Full-Time
Working hours: Mon to Fri: 8:30am to 5:30pm

Sat: 8:30am to 12.30pm

Transportation provided at Joo Koon/Tuas Cresecent MRT

Job Description

Responsible for securing sales of new commercial vehicles from proper follow up on sales enquires for the Sales Department in achieving the departmental sales turnover target and profitability.

Job Scope

• Answering, recording, maintain close follow up of all sales enquires
• Conduct demonstration and test-drives as requested by customer
• Closing of sales with adherence to the company set policy
• Obtain from customers all neccessary for registration for their ordered vehicles
• Check to ensure vehicle is in good functional and conditional status for delivery
• Deliver and handover of vehicle to customer
• Perform any other work as instructed by the superior

Qualification

• Minimum qualification : N Level
• Minimum 1 year vehicle related experience

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

· Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

· Maintaining records of staff members which includes their salaries and working schedules.

· Advertising and promoting services, offers, and discounts via social media.

· Monitoring stock and ordering products as and when required.

· Tracking the payments received from clients.

· Maintaining records of all transactions.

Requirements

· 5 yrs working experience in similar role.

· Excellent knowledge of bookkeeping and accounting procedures.

· Ability to handle customers’ requests and complaints with elegance.

· Excellent oral and written communication skills.

· Strong organization and analytical skills.

· Exceptional customer service skills.

· Strong negotiation and sales skills.

· Proficiency in Microsoft Office.

· Customer-oriented individual and an outstanding problem-solver.

· Good numerical abilities.

· A keen eye on details.

· Good time management skills.

· Exceptional leadership skills

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Responsibilities

• Builds business by identifying and selling prospects; maintaining relationships with clients
• Identifies business opportunities by identifying prospects and evaluating their needs
• Sells products by establishing contact and developing relationships with prospects recommending solutions
• Provides good support, information & guidance to clients and service
• improvements
• Identifies product improvements or new products by remaining current on industry trends, market activities and competitors
• Prepares reports by collecting analyzing and summarising information
• Contributes to team effort by accomplishing related results as needed

Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably specialized in Outdoor Sales - Trading in Metal products
• Has connection in the Construction, Oil/Gas & Marine or Shipyard industry an added advantage, but not compulsory
• Process good sales pitch & negotiation skill
• Fast learner and results oriented
• Has own transportation a plus
• Singaporean / permanent resident

Responsibilities:

• Service and build rapport with existing customers to achieve continuous support
• Solicits new customers through work site visit and project information
• Monitors and analyzes report to assist your sales
• Responsible for driving revenue growth and assist in formulating sales strategies
• Provide quality customer service and attend to enquiries with effective communication skills
• Act as focal point of contact between customers and internal staff

Requirements:

• Minimum O levels
• Minimum 1 year experience in outdoor sales
• Experience in construction industry will be an advantage
• Possess own transport
• Right attitude and willing to learn
• Good communication and interpersonal skills

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

Reports to the Senior Sales Executive/Manager

Sales Responsibilities

· Identify and secure sales; including government projects through GeBIZ

· Achieve sales targets

· Handle / assist tender preparation and submission

· Be involved in handling terms and conditions of sales

· Assist in tender presentation / Co-ordinations

· Establish and maintain customer relationships

· Work closely with QS to prepare competitive quotations / proposals

· Conduct / assist in organizing hand over / project kick off meetings with project department upon secured of project

· Maintain customer and project reference list

Maintaining Relationships

· Maintaining relationships with existing clients.

· Provide consultation, sales support and project co-ordination for customers

Negotiation Skills

· Negotiates/coordinates with sub-contractors

· Negotiates price and projects timelines with customers

After Sales Responsibilities (for container projects)

· Issue job order to Operation and Workshop (Fabrication) departments

· Updates information for estimate cost and revenue in project costing (PJC)

· Submission variation order, additional order

· Prepare final account with client

· Certified claim/payment for all sub-contractor with related job/project

Ensure Compliance to ISO & Safety and Health Requirement

· Observe and follow all ISO and health and safety compliances.

Job Descriptions

1. Manage the day-to-day sales activities for the semiconductor manufacturing equipment products (e.g. CMP tool) within the designated sales territory so as to achieve the sales target set by management.
2. Monitor, regulate and direct the activities of the sales representatives to maximize the market opportunities.
3. To make forecasts / targets regularly and to monitor performance of the sales team in relation to these forecasts. Manager is expected to make directions for the team to achieve these sales targets
4. To drive new marketing promotion efforts and to work with EC on the implementing the marketing and promotions efforts for the semiconductor manufacturing equipment products (e.g. CMP tool)
5. To make, develop and manage the localized marketing and sales program for the sales territory.
6. To communicate with the sales team to understand customer demands and offer sales support where necessary.
7. To work with EC to set the industry pricing level.
8. To manage the SAP ERP system for monitoring the progress of quotations, purchase orders, delivery and invoicing of customers.
9. To work closely with EC on the new accounts and new products, using the local team to win new contracts.
10. Establish customer rapport an acceptance
11. Any other duties as assigned by the management

Job Requirements

1. Knowledge of commercial and shipping documents (Incoterms)
2. Knowledge of the semiconductor manufacturing equipment products(e.g. CMP Tools).
3. Diploma/Degree in Engineering or equivalent
4. Good people skills with a pleasant personality.
5. Strong communication, interpersonal and customer service skills.
6. Excellent presentation and negotiation skills.
7. Ability to work independently as well as collaboratively within the team.
8. Must be prepared to travel overseas for training and to our customers’ location in the region as required.

Preferably to have Sales work experience in Japanese company in semiconductor industry for more than 5 years.

(Those without the relevant experience may be appointed as Senior Sales Engineer initially with a view to be upgraded later)

(Those with more years of relevant experience may be appointed to a relevant management position)

Benefits

• 10days AL
• AWS
• VB depending of the team and company performance
• Transport allowance

Working Hours

• 5 days (9am to 6pm)
• Monday to Friday

At a glance
If you possess confident, self driven and love chasing targets that gives a feeling of adrenaline pumping , then you are the right person we are looking for !

About the role
Sales Executive are the driving force deeply connected to our market growth. And must always be active in getting sales for our company

• Must be able to Acquire and develop sales opportunities through different channels example referrals, cold calls, email and face-to-face meetings
• Follow up and close sales opportunities
• Build a lasting relationship with client and maintain the possibility of future sales
• Consult and recommend our products and services
• Constantly relay and generate feedback regarding future product improvements, strategic marketing initiatives for new and existing client

Skills & experiences required

• At least 3 years of experience in B2C sales, particularly products or services
• Experience in direct selling products or services
• Able to communicate effectively with a broad range of audiences to sell Chope’s products
• Able to build positive, lasting relationships with clients
• Analytical, detail-oriented, and conscientious
• Great interpersonal and communication skills
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Attend to customer inquiries, quotations, and taking of orders from the customers. Involved in the coordination works for fulfilling the customer's order requirements.
• Develop strong customer relationships through regular visits or timely responses to their queries
• Understand customer's requirements, provide advice and assistance to customers with regard to technical issues
• Responsible for hunting new customers and growth areas
• A self-motivated, result-oriented individual, passionate about sourcing new business clients
• Understand our ideal customers and how they relate to our products.
• Able to work independently, strong initiative as well as a team player
• You will be given a monthly sales target. This target will be revised as and when the Company deems fit.
• Collate and submit sales reports and analysis
• Minimum 2 years of working experience in a Sales role. Relevant experience in Marine Industry is an added advantage
• Possess Class 3 driving license and own a car are preferred.
• Bilingual in English and Mandarin, verbal and written (to liaise with Mandarin-speaking associates and customers)
• GCE A Level, Diploma, and/or above in Sales or any other discipline relevant to the marine industry
• Proficient in IT Skills e.g. MS Office
• Other ad hoc duties as assigned by management
• Knowledge in SAP system is preferred
• Able to start work immediately.

Basic Salary: S$2600 to S$4500 + Allowance

THE ROLE

We’re looking for a Sales Manager to lead and scale our global sales efforts. You can choose to be based in our Singapore office or work remotely, with occasional travel for team meetings or key business events. This is a hands-on role where you will drive new business growth across the USA, Europe, and Asia, while overseeing a team of Account Executives. You’ll also work closely with cross-functional teams such as Marketing and Customer Success to optimize the sales process and achieve business goals.

WHAT YOU WILL DO

• Own and drive revenue growth across the USA, Europe, and Asia to meet or exceed MRR targets.
• Manage, mentor, and develop a high-performing sales team of Account Executives.
• Collaborate with the Head of Sales to refine and execute the global sales strategy in alignment with business goals.
• Develop and optimize a structured sales process within HubSpot, ensuring consistent tracking and improvement of sales metrics.
• Align closely with Marketing on lead generation strategies to maintain a robust pipeline.
• Partner with Customer Success to ensure smooth handoffs and support for customer retention.
• Analyze sales performance metrics and market trends, identifying areas for improvement and growth.
• Build and maintain strong relationships with key stakeholders internally and externally.
• Provide ongoing coaching and mentorship to enhance the team’s skills and performance.
• Champion continuous improvement in sales operations, focusing on scalability and data-driven decision-making.

WHO YOU ARE

• A results-driven sales professional with a proven track record of success in SaaS sales management.
• Near-native or native-level proficiency in English (spoken and written).
• Experienced in selling to global markets, with a strong understanding of the USA, Europe, and Asia.
• A strategic thinker capable of aligning sales operations with overall business objectives.
• Skilled at building and managing high-performing sales teams and optimizing processes.
• Proficient in using CRM tools like HubSpot to track performance and inform data-driven decisions.
• A strong communicator and collaborator who works well with cross-functional teams.
• Committed to fostering a positive, high-energy sales culture focused on accountability and results.
• Willing to travel to Singapore occasionally if working remotely.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Responsibilities:

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibilities

• Sales of slimming, facial and beauty treatments
• Provide advices on customer's skin and weight management and answer customer enquiries
• Hands on facial, slimming and hair removal treatments when necessary
• Answer customer enquiries and book appointment for customers
• Handle front desk work and stock inventory

Requirements

• At least 5 years experience in sales and hands-on of facial and slimming treatments
• Beauty certificate is an added advantage but training will be provided
• Willing to learn slimming, facial and other beauty skills
• Able to work any shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• Good career Prospect
• Commission

Responsibilities

• Service existing customer in F&B industries.
• Develop new accounts
• Establish good and close business relationships with customers

Requirements

• 1 year sales experience in F&B sector
• Knowledge and passion in cakes and pastries product is an advantage
• Be willing to accept new challenges

Responsibilities:-

1. Costing & estimation of switchboards, etc.

2. Assist in preparation of quotations, technical data, compiling brochures, catalogues & technical details, layout dimensional drawings, etc... required for submission to clients.

3. Assist Sales Team in following-up for orders.

4. Develop & implement use of computer for costing, estimation & quotations. Set-up and improve on standardised costing method.

5. Check & compare costing / estimation against actual costs for awarded job. Budget planning & control for jobs.

6. Responsible for correct / accuracy of acceptable level in costing.

7. Sourcing of components / parts with assistance from Purchasing Department. for better alternatives, improvements, cost effective, etc. when required.

8. Assist in co-ordination work (internal or external).

9. Take on added tasks / responsibilities as assigned by the superiors

10. Follow the procedures of the Quality Management System for effective implementation and control.