Responsibilities

• Responsible in developing and executing a partnership and channel strategy aligned with the company’s objectives as well as Serve as the primary liaison for partners, ensuring alignment with company goals.
• In charge of building and maintaining strong relationships with key partners, vendors and channels, ensuring successful collaboration.
• In Charge of providing training, support, and resources to enable partners to effectively sell and support the company’s products.
• Taking charge of setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Developing and managing a channel program to drive sales through partners and resellers, particularly in China, Taiwan, Japan, Malaysia and other regions.
• Generate new business opportunities locally and internationally to fuel sales pipeline for our Company. Frequent long overseas trips will be frequent with short notice.
• Work closely with marketing teams to ensure smooth execution of partnership initiatives as well as collaborate with the product development team to drive consumer’s experiences enhancement and improvements.
• Responsible for setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Represent local and overseas industry events, conferences, and meetings with international key partners.
• Consistently meet or exceed KPI.

Requirements

• Tertiary education relevant disciplines
• At least 10 years of relevant working experiences in business development, partnership, and channel in the Technology/software industry
• Willingness to travel very frequently with short notice.
• Excellent verbal communication skill to connect with international clients
• High energy and positive attitude

Job Description

• Business development, retain and grow existing customer base and develop new business for the region with the incorporation of marketing activities.
• Consistently meet or exceed established sales targets/goals.
• Convert prospects to generate sales /business for region growth.
• Maintain customer/prospect relationships via personal visits, email, phone correspondence, and other manners of contact such as professional organizations, social media sites etc.
• Ensure proper documentation like technical data and share right information with customers.
• Collaborate with manufacturing, supply chain, procurement, R&D, and Regulatory organizations to successfully deliver business plan targets.
• Monitor markets and competition by collecting various product, pricing and relevant information.
• Report progress, metrics and analyses to management on sales and other activities at regular intervals.
• Develop and maintain high level proficiency in navigating and using all company software.
• Plans / support / co-ordinates advertising and promotional activities, including print, online, electronic media and direct mail within sales territory.
• Attend and actively participate in all required meetings. Represent company at trade shows to promote product.
• Follow all company Standard Operating Procedures (SOP) and meet the deadlines.
• Other duties as required or needed by superior /management.

Requirements:

• Candidate must possess at least a Diploma and/or a Bachelor's Degree.
• At least 5 years of related experience in Business Development. Candidates with B2B and Regional Sales Experience (for ASEAN countries).
• Ability to work collaboratively, communicate clearly, concisely, and professionally, both verbally and in writing, with colleagues at all levels.
• Ability to establish and maintain effective working relationships with both internal and external associates at all levels.
• Personal care, home care, Food &Pharma based experience will be preferred.
• Ability to handle multiple tasks effectively and in a timely manner.
• Capacity to exercise sound judgment within established guidelines.
• High competency level in all forms of computer literacy including, but not limited to, email use, word processing, spreadsheet creation and manipulation, internet navigation, server access, database use etc.
• Capacity to learn internal software at levels that ensure successful and quick execution of all job task.
• Required language(s): English & other South East Asian languages preferred (This is important as the customer base is APAC Region 80% - outside of singapore).
• Willing to travel which is 30% of the job nature
• ONLY Singaporeans or PR’s may apply, due to quota restrictions.

Candidates must be:

• Self-affirming and comfortable to Travel & to deal with regular customer complaints between the customer & company.
• Intrinsically motivated.
• Exposure with B2B is the most essential
• Willing to join immediately.
• Self-directed.
• Takes an active interest in meeting the needs of the business.

Job Description & Requirements

• Responsible for all production matters.

负责生产部的整体事务。

• Plan and forecast production schedule according to the orders and invoices, make reasonable arrangements for production and assign daily production tasks to Factory Manager.

根据业务订单及备货单制定和预测生产计划，合理安排生产，下达每日生产任务给厂长。

• Supervise and coordinate the Standard Operations Procedures of production department.

监督、协调生产部的标准作业流程。

• Enhance production progress through effective monitoring and flexible adjustment. Implement production schedules and improve productivity efficiently.

通过有效监督和灵活调整加强生产进度，有效实施生产计划并提高生产效率。

• Establish the quality awareness and enterprise spirit. Oversee and improve quality issues during production processes.

加强员工品质意识和对员工企业理念的引导，监督并改善生产过程中的产品质量问题。

• Monitor the right usage of equipment, ensure necessary maintenance and repairs for equipment.

监督正确使用设备，确保对设备进行保养和必要维修。

• Responsible for the daily production, keep production area clean and safe.

负责生产的日常管理、生产现场及生产环境，做好安全文明生产。

• Implement production identification, supervise and inspect the processes of implementation.

负责并实施生产标识，对执行过程采取有效监督与检查。

• Responsible for production statistics and administrative matters.

负责生产统计及管理行政工作。

• Control and plan the cost saving for production.

控制与降低生产成本

• Organize team leaders’ skills training, so that they can well manage the procedures of safe operation.

负责组织各组长的岗位技能培训，使之熟练掌握安全与工艺操作规程。

• Keep company researched data as private and confidential, formulate and implement the regulations in each team.

对研发技术资料进行妥善管理和保密，制定和推行各组的规章制度

• Evaluate, train, reward and review all production employees.

对所有生产员工的考核、评估、培训及奖罚。

• Any ad-hoc work as prescribed by the superior.

上级规定的其他临时工作。

• Reporting to Deputy General Manager.

向副总经理报告。

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevent experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS Enterprise is seeking an experienced Manager/Senior Manager to join the team involved in running entrepreneurship programmes (i.e. Master of Science in Venture Creation, Postgrad and CET Programmes, Graduate Certificates and Professional Certificates Programmes). This is part of the NUS Enterprise Academy with broad responsibilities in nurturing the next generation of entrepreneurs.

The new member will work alongside the existing team and be primarily responsible for:

• Managing new/existing programmes involving local and international students and entrepreneurs, including the administration of student related matters, internship placements, etc.
• Overseeing running of new programmes/initiatives involving international students/ startups
• Lead and drive the team operational support including providing administrative support to the team lead and devising SOPs for team’s operational processes
• Managing and building the community of programme participants, alumni and partners
• Building relationship with key partners and stakeholders involved in the various programmes and initiatives
• Planning and overseeing marketing and outreach for new programmes/projects and to build potential participants pool
• Developing and managing shared work processes and knowledge/data depositories relating to the programmes and initiatives
• Planning and organising outreach activities to grow network of startups and partners for future participation or collaboration

Qualifications

• Degree Holder with at least 5 years of relevant experience
• Proven project/programme management skills
• Leadership experience would be an advantage, but not a must
• Entrepreneurial experience and knowledge on entrepreneurial trends in Singapore and globally would be an advantage, but not a must
• Passionate about innovation and entrepreneurship, have broad background to understand innovation and entrepreneurship
• Resourceful and comfortable in fast changing environment
• Effective team player
• Excellent communication and interpersonal skills - good grasp of written and spoken English, good knowledge of secondary language will be an advantage
• Outgoing personality who enjoys building and growing network of connections with students, startups, corporates, ecosystem builders, etc.
• Willingness to travel overseas, where needed
• Experience with SkillsFuture Grant applications and processes

• End-to end accountability for all IT Operations for e-Mobility portfolio supporting all products & services that enable operations for e-Mobility charging points & sites.

• Responsible for interfacing with the IT Manager and Mobility function and accountable for the operating plan, budget and operational lifecycle of services and products

• Responsible for managing supplier performance and contracts, managing incidents to closure, reviewing changes & driving problem management.

• Responsible for reviewing the landscapes and products for enhancement and continuous improvement opportunities

• Responsible for information risk management and IT Controls compliance, as well as conformance to Health and Safety policies and legal and regulatory requirements

• Responsible for the identification of systemic issues in IT Landscapes, driving structural improvements while balancing costs with business value; in optimizing landscape Total Cost of Ownership.

• Regularly interfaces with leaders at GM level, and periodically at VP level and above.

• Responsible for Operational Readiness for new demand, changes and projects impacting the portfolio – including analysing and understanding business functional and non-functional requirements – and provides sign off, with Agreement to Deploy and Agreement to Operate as key milestones.

• Ensure effective Major Incident (MI) management and swift service restoration (during Major Incidents) for Business Critical landscapes

• Responsible for bottom-up budgeting of IT services, mapping top-down figures to existing services, and monitors spend against budget, seek adherence to the budget as planned, assist in developing the latest estimates per quarter. Works closely with the relevant teams to ensure prompt payment of invoices.

• Management of contracts including developing the contract, technical evaluation, contracts performance evaluation & renewal/closure of contracts.

• Ensuring adequate business controls are in place across the processes used in support of the site service delivery including controlling of the contract expenditure.

Requirement:

Ø Years of Experience: 10+ years of corporate IT experience

Ø Minimum Education or Certification: Master Degree related to IT or equivalent

Ø Proven experience in IT Service Management, at least 5 years’ experience in IT operations

Ø Candidates with the following experience will have an advantage: experience in the electric mobility, retail or transportation sector.

Ø Be adept in leading large natural teams including multiple third parties

Ø Excellent oral and written presentation skills

Ø A continuous improvement mindset to drive operations of the future

Ø Proven customer focus and empathy

Ø Ability to build strong collaborative partnerships with senior business stakeholders

Ø Resilience, courage and the willingness to challenge and manage business expectations

Ø Knowledge on EV and e-Mobility will be an added advantage

Ø Knowledge on Cloud & Telecoms/connectivity will be an advantage

Job Overview:

• We are seeking an experienced 5G Protocol Stack Manager with a strong background in commercial base station development. The ideal candidate will have experience working with major telecom vendors like Ericsson, Nokia, Huawei, and ZTE, and will be responsible for leading the design and development of 4G/5G base station L2/L3 software. The role involves managing a team, working with operators to meet their requirements, and ensuring high-quality delivery of base station solutions.

Core Responsibilities:

Team Leadership & Project Management:

• Lead and manage a team of engineers in developing commercial 4G/5G L2&L3.
• Oversee the entire development process, ensuring timely delivery and quality.
• Foster a collaborative and productive team environment.

Requirements & Solution Design:

• Work with operators to understand their network requirements and lead the team in designing appropriate solutions.
• Ensure solutions meet commercial goals and deadlines.

Cross-Department Collaboration:

• Collaborate with system architects, developers, and testing teams for smooth execution and delivery.
• Manage communication with external partners to ensure clear understanding of requirements.

Problem Resolution & Optimization:

• Oversee troubleshooting and optimization of base station software to ensure optimal performance and stability.

Team Development:

• Mentor and guide engineers to develop their technical and leadership skills.

Technical Innovation & Strategy:

• Stay updated on 5G technologies and contribute to strategic planning and innovation within the team.

Qualifications:

Educational Background:

• Bachelor’s or Master’s degree in Electrical engineering, Telecommunications, Computer Science, or related field.

Work Experience:

• 10+ years of experience in telecom, focusing on 5G technologies and base station development.
• Experience leading teams and managing commercial base station projects.
• Experience with telecom vendors like Ericsson, Nokia, Huawei, ZTE is preferred.

Leadership & Management Skills:

• Strong leadership and project management experience, with the ability to handle multiple projects and deadlines.
  • Ability to manage cross-functional teams and resolve conflicts.

Technical Knowledge:

• Understanding of 5G base station architecture and L2/L3 protocol stack.
• Familiarity with 5G protocols (e.g. RRC, PDCP, RLC, MAC).

Soft Skills:

• Excellent communication skills and the ability to work with cross-functional teams.
• Strong problem-solving and decision-making abilities.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Envisioning to create a smart, sustainable and resilient campus, NUS sustainability framework encompasses environmental strategies of Design, Decarbonise, Defend, Dematerialise and Dialogue under the Campus Sustainability Roadmap 2030. This Energy Manager position supports the University’s scope 2 emissions Decarbonisation programme by implementing energy optimisation and reduction projects targeting key building types such as laboratories, offices and teaching facilities as well as hostels.

NUS is inviting enterprising, committed individuals who are passionate in carbon and energy management to partner us in embedding sustainability values and philosophy within NUS and University Campus Infrastructure (UCI) using a partnership and collaborative approach to support the implementation of the Roadmap 2030, its programmes and projects.

Duties & Responsibilities
• Assess the campus Building Management Systems (BMS) to highlight defects, errors, and inefficiencies related to energy management
• Draft and implement an iterative BMS user guide, specific to different BMS systems, buildings or use case, as required and conduct training to building managers on the use of BMS for their specific needs.
• Propose upgrades to the existing system and highlight errors in metering data, erroneous data, and offline meters working alongside BMS vendors and other key stakeholders.
• Analyse and generate trend charts on energy usage for buildings from the BMS and through site walks to verify correct electrical linkages, where necessary
• Support sustainability initiatives on campus related to smart metering, smart buildings, energy management systems.
• Support project management team on new building design reviews and existing building upgrades on automated monitoring systems for water, air-conditioning, energy, and carbon.
• Conduct Level 1 energy audits through building walkthroughs to assess areas for energy savings and sustainable practices
• Lead and manage projects that require deeper energy analysis such as Level 3 energy audits, pilots on alternative building technology for Air Con and Mechanical Ventilation (ACMV) and lighting systems
• Promote energy conservation philosophy and practices within NUS/UCI family

Qualifications

• Degree in relevant engineering (electrical, mechanical, power, automation, or facility management)
• At least 5-7 years of working experience in energy, power or building automation field
• Relevant certifications in energy such as Singapore Certified Energy Manager (SCEM), Green Mark Accredited Professional (GMAP) will be preferred, including past work experience with energy management in built environment
• Familiarity with Single Line Diagrams (SLDs), Piping and Instrumentation Diagrams (P&IDs), ACMV and lighting drawings
• Familiarity with ACMV system, humidity controls, lighting management systems and metering systems
• Good analytical skills, ability to strategise, analyse and synthesize diverse energy and built environment quantitative data and information
• Excellent writing and communication skills with the ability to engage and interact effectively with all stakeholders within and outside the organisation

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

We are seeking a dynamic and experienced Senior Finance Manager for Vision Finance, based in Singapore. This pivotal role will focus on providing financial stewardship and strategic guidance within the Vision Care Cluster. The ideal candidate will be responsible for enhancing financial literacy, ensuring accurate forecasting, managing distributor relationships, and maintaining a compliant operating environment. You will also be leading a team of finance analysts, based across APAC markets.

Key Responsibilities:

• Lead the financial stewardship and budgetary ownership for the Vision Care Cluster, ensuring robust financial governance.
• Collaborate with the Regional Marketing team to provide franchise finance partnering and strategic insight into franchise projects and initiatives.
• Drive the Training agenda and mentorship engagement for the Vision Finance Team, enhancing team capabilities and empowering members.
• Ensure the alignment of compliance standards and processes, reviewing distributor operations in coordination with cross-functional teams.
• Manage a diverse team of BU Finance Controllers, FP&A Analysts, and finance leaders, fostering an environment of teamwork and innovation.
• Oversee business planning cycles and lead financial forecasting efforts tailored to the Vision Care Cluster.
• Challenge market business assumptions, providing financial independence in projections and developing alternative solutions as necessary.
• Engage with cluster office and business teams to deliver on key financial metrics and drive simplicity and standardization across processes.

Key Stakeholders:

• Cluster and Country leadership teams for Vision Care Cluster Markets (SEA, TW, ANZ, IN)
• Vision Care Asia Pacific Leadership team
• Vision Finance Leadership team
• Distributor management as required

Qualifications:

• Bachelor’s degree or equivalent in Accountancy/Finance.
• A minimum of 10+ years of finance business experience.
• Proven ability to influence business partners using fact-based data.
• Strong collaborative, communication, and interpersonal skills with the ability to build trust among stakeholders.
• Demonstrated leadership skills to inspire, motivate, and empower teams while attracting and developing talent.
• Strong business acumen with a strategic mindset.

If you are ready to make an impact within the Vision Care Cluster and thrive in a team-oriented environment, we encourage you to apply.

Application close 26 Jan 2025.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

*This is a 6 months temporary role for maternity cover*

Job Summary

We are seeking a motivated and experienced Inside Sales Telemarketer to join our sales team. The primary focus of this role is to conduct outbound calls to a targeted customer list, secure appointments for our direct sales team, and invite prospective clients to visit our solution center for a comprehensive showcase of our IT products and solutions.

Key Accountabilities

1. Lead Generation and Outreach

• Conduct outbound calls to prospective and existing customers to introduce our IT solutions and services.
• Identify potential customer needs and create interest in our offerings.

2. Appointment Setting

• Schedule appointments for the direct sales team to meet with prospective clients.
• Promote and secure attendance for solution center tours to demonstrate our products' value.

3. Customer Engagement

• Build rapport with customers, effectively handling objections and inquiries.
• Communicate product benefits and features to prospects with confidence.

4. Database Management

• Maintain accurate records of customer interactions, appointment status, and follow-ups.
• Ensure customer data is up-to-date and organized for effective follow-through.

5. Collaboration

• Work closely with the sales and marketing teams to ensure alignment with campaigns and lead generation strategies.
• Provide feedback and insights from customer interactions to support continuous improvement.

6. Performance Monitoring

• Meet or exceed individual KPIs for call volume, appointments set, and solution center attendance.

Key Job Requirements

• Experience: Min. 3 years of telesales or inside sales experience, preferably in IT products or solutions.
• Proficiency in English (Spoken & Written).
• Strong communication, negotiation and interpersonal skills.
• Ability to handle objections professionally and confidently.
• Familiarity with CRM systems and Microsoft Office applications.
• Basic understanding of IT products & solutions is preferred, product training will be provided.
• Results-driven and self-motivated, have a positive attitude with excellent organizational skills, and ability to work independently and collaboratively in a team environment.

We are a real estate agency based in Singapore, specializing in serving overseas companies and new immigrant professionals. We are currently seeking a dedicated Administrative Assistant to join our team. If you have a keen interest in Singapore real estate, possess patience, and attention to detail, we would love to hear from you!

Job Responsibilities:

1. Handle Customer Inquiries: Greet and assist clients, understand their needs, and provide appropriate property recommendations.

2. Arrange Property Viewings: Organize and schedule property viewings to ensure a smooth and pleasant experience for clients.

3. Assist with Handover, Move-In, and Move-Out Procedures: Support clients through the handover, move-in, and move-out processes, offering necessary guidance and assistance.

4. Draft Relevant Contracts: Prepare lease and sales contracts as per company requirements, ensuring accuracy and completeness.

5. Coordinate with external vendors for office supplies and service contracts.

6. Support the management and company in any other adhoc administrative tasks

What You Will Learn:

1. Extensive Knowledge of Singapore Real Estate: Gain valuable insights and knowledge about the Singapore real estate market, enhancing your professional expertise.

2. Networking Opportunities: Meet and connect with professionals from various industries, expanding your personal and professional network.

We Are Looking For:

1. Interest in Singapore Real Estate: You are passionate about the real estate industry and eager to grow within this field.

2. Patience: You are patient and capable of thoroughly addressing client needs and concerns.

3. Attention to Detail: You have a keen eye for detail, ensuring high-quality work and client satisfaction.

4. Bilingual: Many of our customers came from China, so speaking and writing in Chinese is essential in this position.

If you meet the above criteria and are excited about this opportunity, please contact us as soon as possible! We look forward to welcoming you to our team.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for a Financial Crime and Fraud Risk Manager to grow our business.

Responsibilities

• Develop, formulate, implement, and maintain all relevant fraud risk management frameworks and policies.
• Monitor developments in external financial crime risks including trends. Develop responses to risks and trends.
• Provide support to line manager to implement the ORF for FCC Screening & List Management.
• Take lead to conduct investigation into financial crimes and frauds.
• Review and maintain Fraud Risk Rulesets & Controls, including setting up rules to monitor transaction trends to detect the possibility of merchant and/or customer fraud.
• Test/review/enhance fraud rules periodically.
• Handles fraud incident escalation.
• Oversight of the day-to-day fraud risk management.
• Participate in fraud risk & governance related committee meetings and be informed of emerging risks.
• Perform Deep Dive analysis/thematic review on specific processes based on identified fraud risk areas.
• Ability to perform MIS and detect fraud pattern/emerging fraud trends form data.
• Develop, maintain, and provide Fraud training, including advising and educating internal stakeholders and merchants on fraud monitoring and prevention measures.
• Develop risk management metrics to monitor and manage ongoing fraud risk related to the international payment business, formulating a risk monitoring plan, and timely adjusting to optimizing the monitoring system.
• Preparation and submission of regulatory reporting.
• Review all regulatory requirements in fraud risk, e.g., mandatory block leave.
• As a Fraud Management SME, keep abreast of payment gateways, payments fraud practices, emerging trends, and technologies within the Payments industry.
• Conduct fraud risk assessment on new products and processes.
• Ad-hoc projects as directed by the Head of Ops Risk.

Requirements

• Have minimum a bachelor’s degree at undergraduate level or equivalent.
• At least 5 years of relevant fraud management experience with a Payments, FinTech, Financial Services or Fraud Technology related companies.
• Attention to detail and having data analytics and/or data mining tools related experience would be advantageous.
• Excellent communications skills with the ability to operate independently.
• Experience in fraud risk analysis and case investigation.
• Strong prioritization and execution skills.
• Experience in and comfortable with establishing relationships with different departments.
• Ability to learn and adapt to new fraud risk management tools.
• Self-motivated and a good team player.

Centre manager's main duty is to ensure smooth running of daily classes at the school. Other duties include:

In-charge of daily staffing and class scheduling.

Handle customers' enquiries and requests through email and phone and social media.

Operation of online school management system.

Issuing of invoices and collection of fees.

Generate weekly and monthly reports for director.

Organise marketing activities to generate sales.

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional user experience. In order to do this, the candidate will develop, strengthen and lead an effective technical service team, ensuring and maintaining high quality of standards.

Responsibilities

• Drives sustainable annual growth of service business.
• Supports field service engineers in resolving technical issues, workflow enhancement and career growth.
• Improves quality of service operations and delivery.
• Supervises service jobs, monitors service contract take-up rate, analyzes market trends and customer feedback to make strategic decisions.
• Enforces service team's faithful adherence to quality protocols, observance of local and international regulations.

Daily operations include:

• Builds positive team engagement to align with corporate objectives.
• Identifies and assigns team members for upskilling or other skill developments which are required in the jobs.
• Assists scheduling and job assignments to engineers, ensuring optimized deployment of resources according to each month's requirements.
• Highlights significant technical issues for the attention of the management.
• Motivates service team members to encourage customers to sign up for service contracts.
• Prepares and submits monthly reports for revenue, operations and technical matters to the management.

Requirements

• At least a bachelor's degree in engineering / chemistry / science.
• At least 2 years of experience in leadership/manager roles with direct subordinates. Familiar with performance appraisal and evaluation for promotion.
• Good hands-on attitude with track record in positive customer feedback.
• Good at managing team dynamics and operational challenges, able to resolve issues without escalation.
• Good verbal and written communication skills in situational reporting in English.
• Able to perform data analysis using Excel Pivot / Power BI to make strategic decisions.
• Possesses a logical thinking approach to analyze technical issues, be proactive and diligent in resolving challenges.
• Embraces (KAIZEN) philosophy with a strong desire to always improve work processes and decisive in execution.

We regret that only shortlisted candidates will be contacted.

Fujitsu is seeking an experienced IT Operations Manager (EUC) to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with fellow product owners, scrum masters, developers, solutions architect and infra engineers to deliver leading-edge digital products to meet the business requirements of the maritime community. You will work with the product owner to define the product strategy and roadmap, gathering and prioritising product and customer requirements and working closely with the product engineering team or vendors to deliver quality digital products. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Develop the product strategy, roadmap, business operating model and pricing strategy.

2. Design, develop and manage activities from product definition & planning to product implementation and release.

3. Analyse product performance and redesign as required.

4. Managing the prioritisation and trade-offs between customer experience, business impact, performance and post-launch support.

5. Work with business analysts, developers and/or vendors to ensure timely and quality release of product/enhancements.

Requirements

1. Background in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.

2. Minimum 5 years of relevant working experience in a similar role.

3. Strong vendor and stakeholder management.

4. Candidates with experience in Product Management and Project Management or Agile related certifications such as CITPM, COMIT or PMI, Certified Scrum Master will be an added advantage.

5. Strong analytical, conceptualization and problem-solving skills, combined with the ability to present clearly both verbally and in written form.

6. Motivated by innovation to achieve business goals and customer satisfaction.

7. Excellent written, verbal communication, presentation and negotiation skills.

8. Good interpersonal skills.

• MINIMUM 10 YEARS OF EXPERIENCE IN GENERAL ADMINISTRATION & HR OPERATIONS
• KNOWLEDGE OF BANGLADESHI FOOD HABITS/CULTURE
• HANDLING STAFF IN MEAT & FISH PROCESSING UNIT
• GOOD KNOWLEDGE OF COMPUTERS & PAYROLL MANAGEMENT
• GOOD ORAL & WRITTEN COMMUNICATION SKILLS IN ENGLISH & BANGLADESHI
• HANDLE BUYER/SELLER NEGOTIATIONS
• ABLE TO WORK WEEKENDS & PUBLIC HOLIDAYS IF NECESSARY

Job Summary:

We are seeking experienced and results-driven Business Development Manager and/or Relationship Manager to join our team in the bank.

The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

Market Segment :

This role is focusing in the HNW clients both in Singapore as well as international markets, either in Private or Priority Banking.

Services include but not exclusive to Wealth Solutions and Legacy Planning.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• Minimum 2 years of experience in a relationship management or sales role in the banking industry for senior roles.
• Proven track record of success in managing and growing a portfolio of high-value clients
• Strong understanding of financial markets, products, and services
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Johnson & Johnson is currently seeking a Senior Supply Chain Manager, Process Design – Logistics, MedTech APAC based in Singapore.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Position Overview:

The Johnson & Johnson MedTech Companies have been working to improve surgery for more than a century. With relevant breadth and depth in surgical technologies, orthopedic and interventional solutions, we seek to improve and enhance medical care for people worldwide. Together, we are working to craft the future of health through differentiated products and services.

The Senior Supply Chain Manager, Process Design – Logistics is a member of the MedTech TranSCend Supply Chain ERP program organization and will report into the Process End to End Design Leader. The primary accountability of the role is to lead within Logistics workstream and to define, harmonize, and deliver Global ERP capabilities design and deployment, while delivering to the timeline and requirements provided by the Business Process Owner (BPO) and Subject Matter Experts (SME). The Senior Manager must drive alignment between BPO, GPO, SME’s, IT, and the project team to enable the solution and process blueprint in the ERP and the ecosystem.

The Senior Supply Chain Manager will be an authority within their functional space and strive to deliver core business capabilities and products to meet critical business process needs within the Logistics area. The Senior Supply Chain Manager will establish, document, validate, and deploy these capabilities using the TranSCend program methodology and tools, while partnering with coordinated functions, data team, business adoption team, and technology team to ensure the capabilities are realized through program results.

The Senior Supply Chain Manager will be a part of the design governance forums to ensure that we harmonize our processes and capabilities, and raise for review, resolution, and approval where deviation is required. The successful candidate must optimally collaborate with the GPO’s, BPO’s, SMEs, and all key partners to ensure successful deployment of the Global Template and meeting program timeline and objectives.

Key Responsibilities

• Responsible for the planning and executing of all process design while supporting build, test, and adoption activities within the functional area within the project team.
• Collaborate with GPO, SME, IT, and PMO on planning and prioritization of any process design and build requirements.
• Use process design methodology, including relevant templates, tools, methodology, controls, and cadence to drive comprehensive solutions within the scope of the project
• Review and approve process decisions, designs, and relevant builds/deployments to ensure compliance with the Global Template
• Drives definition, documentation, and alignment of capabilities across the key stakeholder groups
• Reviews and approves end user business adoption mitigations for process changes
• Deviations from Standard ERP or Template, requires leadership review and approvals
• Partner with Process Integration leader to ensure a well-rounded end-to-end solution
• Partner with IT team to drive capabilities that are systematically crafted, built, validated, and deployed
• Collaborate with master data team to ensure data configuration meet business capability needs
• Partner with project management office to establish coordinated project plans / schedules / results.
• Partner with business adoption team to ensure organizational change, business readiness, site readiness, and training are delivered to meet business needs.
• Exhibit strong communication and organizational change skills.
• Conduct positive relationship development, conflict resolution, and team building instincts, with the ability to build partnerships and collaborate both internally and externally.
• Exhibits outstanding business and digital competence
• Show initiative in innovative ways to challenges in a fast-paced, changing global environment.

Requirements

• An advanced Bachelor’s degree Engineering, Business or Supply Chain, MBA Specialization in Supply Chain & Operation Management or Graduate degree in Science, Business, Engineering (strongly preferred)
• Familiarity with GxP and SOX requirements and regulations.
• Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.)
• Minimum of 3 years of experience in Logistics and minimum of 7 years of overall business experience within one of the following functions: Plan, Source, Make, Quality, Deliver, Logistics, or Analytics.
• Have at least 3 years of business process design, engineering, and optimization experience with hands-on systems design (i.e. ERP) experience.
• Familiar with building consensus and ability to negotiate trade off decisions across the organization.
• Proven understanding of MedTech Supply Chain.
• Strong and tried project management experience with customer focus (internal & external), including development and management of collaborators.
• Knowledge of deploying standardized work processes, tools, and templates.
• Experience leading to project timelines and achievements in a sophisticated business environment, and multi-ERP/system environment.
• This position is Singapore based and may require up to 25% travel.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

• Responsible for the successful delivery of projects, ensuring they are completed on time and meeting requirements within allocated budget.
• Monitor construction productivity and schedule performance.
• To Ensure the quality of products are good and return to suppliers if any damage.
• To Company Safety Standards and promote safety culture among the ranks throughout the Company.
• To assist in prepare information to office to prepare progressive claims and VO
• All other ad-hoc duties assigned by the management.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS Enterprise is the Innovation & Entrepreneurial arm of National University of Singapore (NUS). The Ecosystem Building team operates one of the most extensive startup ecosystems in the world, leveraging on world-class research and innovation capabilities twinned with market connectivity through our regional and global nodes.

We are recruiting the pioneering team for our CyberSG Talent, Innovation and Growth (TIG) Collaboration Centre, established in collaboration with the Cybersecurity Agency of Singapore (CSA). The Centre serves as a convening platform to integrate and create cybersecurity programmes for industry and talent development in Singapore, and serves as a global node for international cooperation on innovation. It will help build a vibrant cybersecurity ecosystem by bringing together local and international cybersecurity stakeholders, including industry, academia, cybersecurity professionals and government stakeholders to leverage the opportunities posed by digitalisation. If you are eager to make a difference and are not afraid to be challenged, here is an opportunity to drive impact with an exceptional platform.

We are currently hiring a Venture Manager/Lead to anchor our Innovation (Venture Development) pillar.

In this role, you will:

• Develop and execute venture programmes that will help to nurture and grow cybersecurity companies in Singapore.
• Source and build pipeline of potential cybersecurity companies for the programme
• Serve as a mentor, co-builder and evangelist in journeying with selected companies in achieving their milestones thoughout the programme
• Cultivate relationships with mentors, industry experts, investors and partners to create a supportive network for the companies. Leverage on these connections to provide the companies with access to relevant expertise and resources, support them in fund raising and identify opportunities for growth.
• Ensure smooth execution of programme activities and manage related stakeholders and resources, both internal and external.
• Collaborate with local and global partners to foster innovation and entrepreneurship.
• Provide programmes needs analysis, proactively tracking programme progress and outcomes and iterate on programme design as necessary using a data driven approach.
• Serve as an active ambassador for our programmes and see to the marketing of our programmes to relevant audience.

Qualifications

• No less than 10 years of working experience in roles related to technology commercialisation, of which with no less than 5 years of experience in a business leadership role.
• Strong track record in developing and scaling up new ventures
• Strong network with innovation communities locally or overseas will be an added advantage.
• Excellent communication and presentation skill.
• Possess strong leadership and people skills. Is driven, flexible, entrepreneurial and resourceful.
• Good project management skills and readily embrace a data driven approach in providing operations and reporting.

Johnson & Johnson is currently seeking a Senior Supply Chain Manager, Process Design – DELIVER, MedTech APAC based in Singapore.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Position Overview:

The Johnson & Johnson MedTech Companies have been working to improve surgery for more than a century. With relevant breadth and depth in surgical technologies, orthopedic and interventional solutions, we seek to improve and enhance medical care for people worldwide. Together, we are working to craft the future of health through differentiated products and services.

The Senior Supply Chain Manager, Process Design – Deliver is a member of the MedTech TranSCend Supply Chain ERP program organization and will report into the Process End to End Design Leader.

The primary accountability of the role is to lead within Deliver workstream and to define, harmonize, and deliver Global ERP capabilities design and deployment, while delivering to the timeline and requirements provided by the Business Process Owner (BPO) and Subject Matter Experts (SME). The Senior Manager must drive alignment between BPO, GPO, SME’s, IT, and the project team to enable the solution and process blueprint in the ERP and the ecosystem.

The Senior Supply Chain Manager will be an authority within their functional space and strive to deliver core business capabilities and products to meet critical business process needs within the Deliver area. The Senior Supply Chain Manager will establish, document, validate, and deploy these capabilities using the TranSCend program methodology and tools, while partnering with coordinated functions, data team, business adoption team, and technology team to ensure the capabilities are realized through program results.

The Senior Supply Chain Manager will be a part of the design governance forums to ensure that we harmonize our processes and capabilities, and raise for review, resolution, and approval where deviation is required.

The successful candidate must optimally collaborate with the GPO’s, BPO’s, SMEs, and all key partners to ensure successful deployment of the Global Template and meeting program timeline and objectives.

Key Responsibilities

• Responsible for the planning and executing of all process design while supporting build, test, and adoption activities within the functional area within the project team.
• Collaborate with GPO, SME, IT, and PMO on planning and prioritization of any process design and build requirements.
• Use process design methodology, including relevant templates, tools, methodology, controls, and cadence to drive comprehensive solutions within the scope of the project
• Review and approve process decisions, designs, and relevant builds/deployments to ensure compliance with the Global Template
• Drives definition, documentation, and alignment of capabilities across the key stakeholder groups
• Reviews and approves end user business adoption mitigations for process changes
• Deviations from Standard ERP or Template, requires leadership review and approvals
• Partner with Process Integration leader to ensure a well-rounded end-to-end solution
• Partner with IT team to drive capabilities that are systematically crafted, built, validated, and deployed
• Collaborate with master data team to ensure data configuration meet business capability needs
• Partner with project management office to establish coordinated project plans / schedules / results.
• Partner with business adoption team to ensure organizational change, business readiness, site readiness, and training are delivered to meet business needs.
• Exhibit strong communication and organizational change skills.
• Conduct positive relationship development, conflict resolution, and team building instincts, with the ability to build partnerships and collaborate both internally and externally.
• Exhibits outstanding business and digital competence
• Show initiative in innovative ways to challenges in a fast-paced, changing global environment.

Requirements

• An advanced Bachelor’s degree Engineering, Business or Supply Chain, MBA Specialization in Supply Chain & Operation Management or Graduate degree in Science, Business, Engineering (strongly preferred)
• Familiarity with GxP and SOX requirements and regulations.
• Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.).
• Minimum of 3 years of experience in Deliver and minimum of 7 years of overall business experience within one of the following functions: Plan, Source, Make, Quality, Deliver, Logistics, or Analytics.
• Have at least 3 years of business process design, engineering, and optimization experience with hands-on systems design (i.e. ERP) experience.
• Familiar with building consensus and ability to negotiate trade off decisions across the organization.
• Proven understanding of MedTech Supply Chain.
• Strong and tried project management experience with customer focus (internal & external), including development and management of collaborators.
• Knowledge of deploying standardized work processes, tools, and templates.
• Experience leading to project timelines and achievements in a sophisticated business environment, and multi-ERP/system environment.
• This position is Singapore based and may require up to 25% travel.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

The Senior Product Manager will be responsible for defining and developing the cloud and compute services for the Razer AI Cloud Compute Services. This role requires a strong understanding of cloud computing technologies, market trends, and customer needs.

• Product Strategy:Develop and execute a product strategy aligned with Razer's business objectives.
  Identify market opportunities and define the product vision.
  Create detailed product roadmaps and prioritize features.
  
• Market Analysis:Conduct market research to identify customer needs and competitive landscapes.
  Analyse market trends and emerging technologies to inform product strategy.
  Develop go-to-market strategies to launch new products and services.
  
• Product Definition:
  Define product requirements and create detailed specifications for each cloud compute service, including:Functional requirements
  Non-functional requirements (performance, security, scalability)
  User stories and acceptance criteria
  API specifications
  Pricing models and tiered offerings
  Collaborate with technical teams to translate business requirements into technical specifications.
  
• Product Launch:Plan and execute product launches, including marketing campaigns, sales enablement, and customer training.
  Monitor product performance and gather feedback from customers.
  
• Product Management:Manage the entire product lifecycle, from ideation to retirement.
  Collaborate with cross-functional teams to ensure successful product delivery.
  Track product performance metrics and make data-driven decisions.
  

Pre-Requisites :

• Bachelor’s degree in computer science, Electrical Engineering, or a related field.
• 6+ years of experience in product management, preferably in cloud computing.
• Strong understanding of cloud computing technologies and architectures.
• Experience in defining product requirements and specifications.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with agile development methodologies.
• Certifications in cloud technologies (AWS, Azure, GCP).
• Experience with data analysis and business intelligence tools.

JOB SUMMARY:

As the Assistant Warehouse Manager, you need to oversee the efficient flow of goods within the warehouse. Your primary objective will be to optimize inventory management, streamline processes, and ensure the seamless movement of the inventory throughout the warehouse. By implementing innovative strategies, and inspiring a team of warehouse professionals, you will play a critical role in our company's growth and success.

JOB RESPONSIBILITIES:

1. Inventory Management

• Develop and execute comprehensive inventory control strategies to minimize stock discrepancies, shrinkage, and obsolescence.

• Monitor stock levels, conduct regular audits, and collaborate with procurement and production teams to ensure optimal inventory levels are maintained.

• Utilize inventory management systems to track and report on inventory accuracy, product movements, and cycle counts.

• Prepare reports on inventory levels, stock movements, and other warehouse-related metrics.

2. Operational Excellence

• Design and implement efficient warehouse layout and workflow processes to maximize space utilization and improve productivity.

• Continuously identify areas for improvement, devise and implement innovative solutions, and monitor key performance indicators (KPIs) to drive operational excellence.

• Collaborate with cross-functional teams to ensure timely and accurate order fulfillment, including picking, packing, and shipping.

• Create solutions and value-added services to meet customer's current logistics requirements.

• Develop and implement cost-saving strategies to improve warehouse efficiency and reduce operational costs.

3. Team Leadership

• Lead, coach, and inspire a team of warehouse personnel, providing guidance and support to achieve operational targets.

• Foster a culture of teamwork, safety, and continuous improvement through effective communication, training programs, and performance evaluations.

• Plan and manage staffing levels, schedule resources, and allocate tasks to ensure optimal productivity and operational coverage.

4. Health and Safety

• Promote a safe working environment by enforcing compliance with all health and safety regulations, conducting regular safety inspections, and implementing corrective measures as necessary.

• Collaborate with the safety committee to develop and execute safety training programs and ensure warehouse staff is well-versed in emergency procedures.

JOB REQUIREMENTS:

• Diploma/Degree in logistics, warehouse management, supply chain management, or a related field.

• At least 3 years of experience in managing and leading a department.

• Proven track record in warehouse operations, systems, and processes improvements and leadership skills.

• Strong knowledge of inventory management, logistics, warehouse and end-to-end inbound and outbound operation including knowledge of customs regulations and freight forwarding.

• Strong leadership and management skills, with the ability to motivate and develop a team.

• Strong communication and interpersonal skills.

• Excellent organizational and problem-solving abilities.

• Ability to work in a fast-paced and dynamic environment.

• Proficiency in inventory management software and Microsoft Office.

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609