Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

• Ensure timely issuance of Freight invoices and chasing/settlement of Freight upon completion of discharge
  • Check correctness of all data in Freight Invoice prior posting/sending
  • Pursue outstanding Freight payments via broker and charterer channels
  • Coordinate with Chartering/Commercial in case of delayed payments
• Calculation and submission of Demurrage and Miscellaneous claims / revenues based on handovers from Operations Department
  • Thorough perusal and understanding of CP and voyage documents to calculate and submit demurrage invoices and miscellaneous claims for relevant voyages in accordance with CP terms
  • Verification of Master's Statement templates on various operation-related claims e.g. Speed up, Deviation, Interim Port Calls, Backloading, Drifting, Shifting Bunkers, Turkish Straits and Panama Canal Delays, Awaiting orders and any other claim requests received from Operations Department prior raising Invoices to Charterers
  • Verification of AWRP, Armed Guards, Crew War Bonus and any other claim requests received from Control prior raising Invoices to Charterers
  • Ensure all claims/revenues are invoiced with full supporting documents, and are received within the time bar stipulated in the CP
• Collection of Claims and Maintain and update Receivables Summary
  • Frequent follow up with brokers and Charterers on payment of invoices by Charterers
  • Maintain customer relations and pursue timely settlement of outstanding claims
  • Travel to meet Brokers and Charterers to the extent needed in order to build and strengthen relations and resolve overdue/challenging claims with relevant parties
• Liaising with Pool FD&D for support in chasing outstanding claims and handling legal action
  • Evaluating the accuracy and correctness of disputed claims, taking and following advice from FD&D Club
  • Co-ordinate Legal Action with the Pool Participants and their FD&D provider
  • Sending and following up of Legal Demand letters for overdue claims
• Work closely with relevant stakeholders, both internally and externally
• Maintain and update relevant systems
  • Emails (in SEDNA) are to be properly categorized, tagged/marked and archived
  • IMOS' Receivables Summary updated with every counter received, response made, value date given, chasers sent, etc.
  • Running The Priority List for chasers
• In general show ownership of Company P/L by proactively assisting other departments by reminders of Freight / Demurrage and Miscellaneous claims / revenues to be issued
• Active participation and engagement in the process for the continuous improvement of departmental procedures
• Handle IMOS Activities and Actions as per the latest "HOW TO IMOS" document in place.

• Diploma in Maritime Studies or other relevant professional certificate
• Accounting/Control/Claims or other relevant background
• Minimum 5 years relevant experience in the shipping industry is preferred
• Familiarity with the oil tanker industry is preferred
• Fluent in written and spoken English
• Comfortable with a fast-paced and changing environment
• Excellent written and verbal communication skills
• Able to work independently, but also as a great team player
• Enjoys challenges and is highly adaptable to changes

• High degree of detail orientation and ability to structure your work
• Able to lead projects within the area of focus
• Commercial mindset but also being able to stand firm on contractual standpoints while maintaining good customer relationships

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Under the NUHS Research Office, the Assistant Managerthe Assistant Manager serves as a member of the Cardiovascular-Metabolic Disease Translational Research Programme, under the leadership of Professor Roger Foo, Principal Investigator.

This position includes, but is not limited to,

• Involved in management of grants with multiple stakeholders, from pre-award to post award activities, operations, compliances and finance.
• Arrange and coordinate events and meetings, including creating and distribution of meeting minutes, preparing facilities for scheduled meetings, and arranging refreshments, if required.
• Manage overall day-to-day administrative activities for the Principal Investigator.
• Assisting with reporting and presentations to stakeholders.
• Purchasing products and services for the Principal Investigator, including preparing reports, tracking orders and ensuring timely delivery, and keeping records of purchases.
• Maintain research related databases, files and records.
• As administrative support for the Principal Investigator, this role will involve liaising with members of staff and external parties for other institutions and the public.

Qualifications

• Bachelor / Master in any discipline with a minimum 5 years of experience.
• Prior experience working in/with scientific research industry
• Active listening and good communications skills
• Strong interpersonal and social skills
• Independent and good team player
• Proactive approach to problem-solving
• Ability to multitask
• Strong time-management and organisation skills
• Good proficiency in MS Office applications such as PowerPoint, Excel

Exciting full-time and contract-based opportunities at Sproud

We are in search of a (technically-inclined preferred) Project Manager who can handle projects across multiple media forms, manage clients and stakeholders, budget, timeline and production quality.

Candidates with strong Writing, Directing and Producing background will be preferred.

The ideal candidate will be able to lead the project creatively and technically from the Project Management POV and collaborate with our cross-disciplinary interactive and production team and partners.

Open to Singapore citizens and PR only.
Aiming for a start date in December 2024; flexible for the right fit.
Apply by 24 Jan 2025.

Send in your CV and portfolio to: [email protected]
Titled- Project Manager for Sproud

--
hashtag#ProjectManagementJob hashtag#Fulltime hashtag#ProjectManager hashtag#AR hashtag#Interactive hashtag#filming hashtag#Animation hashtag#TargetAudienceEducation

Sproud is a LearnTech company that focuses on producing objective-driven learning content for effective and sustained outcomes.

https://lnkd.in/g7ZmKzYm
https://lnkd.in/gQbMmirW

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 2+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.

Preferred skills and qualifications

• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India and overseas.
• Knowledge of local construction regulations, permits and approval processes.
• Experience with construction contract negotiations and claims management.
• Knows financial understanding and experience in project budgeting and cost control.

We are a cybersecurity startup based in Singapore, dedicated to building cutting-edge solutions that redefine browser security and protect enterprises from evolving threats. Our team is passionate about innovation and delivering secure, user-friendly products to our clients.

Role Overview:
We are seeking a Software QA Manager to lead our quality assurance efforts. The ideal candidate will have extensive experience in both manual and automation testing, a track record of managing small testing teams, and the ability to establish and uphold software testing standards. You will play a critical role in ensuring our browser extension product meets the highest levels of performance, security, and usability.

Key Responsibilities:

• Design, implement, and manage comprehensive testing strategies (manual and automated).
• Create detailed test cases and oversee their execution.
• Lead and mentor a small team of QA engineers, ensuring continuous improvement and high performance.
• Establish and enforce software testing standards and best practices across the organization.
• Conduct user-centric testing to ensure optimal functionality and usability of the browser extension product.
• Collaborate closely with engineering, product, and customer success teams to address testing requirements and resolve issues.
• Analyze testing results and provide actionable insights to enhance product quality.

Requirements:

• Extensive experience in software quality assurance, with a strong background in manual and automation testing.
• Proven experience managing or mentoring QA teams.
• Familiarity with testing tools and frameworks for web and browser-based applications.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Prior experience in cybersecurity or testing browser extensions is a plus.

The Category Manager role has a global scope where the successful candidate will lead one or more procurement categories for Sea Sourcing’s growing fleet of vessels. He/She will independently conduct Strategic Sourcing and Contracting activities, manage key vendors in support of the long-term category strategies, apply procurement policy in cooperation with stakeholders, monitor contract compliance and utilization, and perform regular reporting to senior leaders throughout the organization.

Job Responsibilities

• Strategic Perspective: Owns one or more procurement categories; develops and executes long-term category strategies in support of the department and company strategies. Accounts for market situation, market development and internal customer requirements. Prioritizes projects and operational support objectively based on understanding of relative urgency and impact.
• Supplier Management: Monitors contract performance while developing and driving structured supplier relationships. Develops reporting methods and tools to track and benchmark purchase, savings and identify additional areas of opportunity. Establishes and manages favourable vendor relationships to ensure competitive pricing and effective service levels; addresses performance issues related to the vendors and act as the main point of contact for general / performance-related communications with the vendors.
• Sourcing: Independently leads complex sourcing or cost optimization projects through the strategic sourcing and project management processes. This includes demand mapping, creation of complex sourcing events, creation of advanced total cost analyses, negotiations and contracting. He/She interprets data, collaborates with internal stakeholders, leads negotiations with vendors, makes fact-based recommendations, and ensures thorough implementation of new contracts for use by Purchasers of the Sea Sourcing partners.
• Maintenance & Development of Systems: Adheres to required workflows, maintains internal tools for contract and vendor management, purchasing support etc. Develops and/or improves reporting tools and dashboards related to spend management, vendor performance, contract compliance or other matters, in the pursuit of greater efficiency and scalability.
• Supply Management: Collaborates with Supply Chain and Operations to establish cohesive supply planning and distribution strategies globally. Proactively identifies areas of supply risk (demand, supply, environmental and business continuity) and work with stakeholders to develop and implement risk management strategies.
• Teamwork: Performs well in a complex organization where agility is required to serve all stakeholders in line with their requirements and expectations. Ensures procurement of goods and services match the quality required by the respective Sea Sourcing partners’ operations and technical functions. Stays generally aware of major development in other categories and involves himself/herself in the work of colleagues by offering support, guidance, and constructive feedback when relevant. Pro-actively shares best practice.
• Internal Compliance: Is familiar with the Health, Safety, Environmental Protection and Quality Policies and understands the responsibilities and requirements included in Sea Sourcing partners’ policies including their ESG programs. They understand their duty to report any environmental noncompliance via the Sea Sourcing partners open reporting system as per relevant guidelines.

Job Requirements

• Minimum five years’ experience in a Procurement function, with preference for Category Management and/or Strategic Sourcing roles.
• Experience in the maritime industry is a plus, with preference for experience with a vessel-owner or vessel-operator.
• Diploma / Degree in Business, Economics, Finance, Logistics, or related field.
• Strong relationship building and business acumen. Must be able to establish credibility with business stakeholders and influence where needed.
• Maturity to take ownership of assigned categories and projects, and the energy and confidence to drive an agenda of continuous development.
• Ability to understand market dynamics within the procurement category and create own network for success; demonstrate entrepreneurial spirit.
• Ability to deal effectively with ambiguity and resolve multi-party conflicts.
• Fluent English with excellent verbal and written communication skills, including proficient presentation skills.
• Self starter who can work under pressure in a fast-paced environment.
• Proven analytical and problem-solving skills are required as well as excellent attention to accuracy and detail.
• International travel may be required on short notice.
• Must have mobility to attend vessels, suppliers, Sea Sourcing partners’ office locations and service providers.
• Availability via a mobile device outside of office hours.

Job description includes:

• Promoting products and services: Developing advertising campaigns, and creating strategies to acquire and retain customers
• Maintaining relationships: Keeping existing customers engaged and maintaining a strong brand image
• Market research: Gathering, analyzing, and interpreting information about the market and competitors
• Identifying potential markets: Estimating demand and identifying new markets for products and services
• Developing strategies: Creating pricing strategies and other ways to maximize profits
• Communicating: Communicating across various media channels to reach target audiences

Strong leadership, communication, and analytical skills.

What You’ll Do

As a Solution Architect, you will be working with a variety of customers from all sectors and industries to provide consultancy and Oracle Cloud implementation services for our customers. YOU HAVE broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families within Oracle Fusion Cloud suite of products. Works directly with Consulting sales to analyze customer business needs and owns and drive solution architecture in large deals and large projects.

Your core responsibility is to operate independently to provide quality work products to an engagement, understand customers' business challenges and requirements, identify business processes and opportunities to increase efficiency, recommend and influence customer leadership in acceptance of best practice based and innovative solutions using Oracle's Cloud Applications and Technology solutions. You will have opportunities to engage with a variety of customers from all sectors and industries, including banking, insurance, manufacturing, telco, education, government and many others.

Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle Fusion Cloud products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle Fusion Cloud solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.

You will be given significant opportunities to build fulfilling careers at Oracle through exposure to industry-leading technology and experts and participation in various strategic initiatives that contribute to the success of the company.

Required Skills/Experience

What You’ll Bring

Your drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:

• At least 10 years of experience relevant to this position including 8 years of consulting experience in IT Implementation Consulting for Oracle E-Business Suite and/or Oracle ERP Cloud Business Applications
• Strong ERP implementation experience
• Strong business acumen and accounting knowledge
• More than 15 years of experience relevant to this position including consulting experience in Supply Chain and Finance Consulting and IT Implementation Consulting for Oracle or other leading Business Application
• Experience in implementation of following: Oracle E-Business Suite Financials/Oracle Supply Chain and Financials Cloud
• Prior experience working with large enterprises on consulting, business process improvement and IT implementation
• Strong experience in leading and driving Pre-Sales for services consulting on Oracle E-Business Suite Financials/Oracle Financials Cloud
• Operates independently by applying Oracle methodology, company procedures, leading practices, and creativity to develop business solutions on moderately complex customer engagements
• Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals
• Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers
• Ability to craft and articulate strategic solutions
• Builds and maintains a network and up-to-date specific industry or product knowledge
• Responsible for transitioning deal knowledge to implementation team. Lead solution design aspects of engagement(s) ensuring high quality and integrated business solutions
• Strong communication & presentation skills, able to talk comfortably with Finance Leaders and C-level executives
• Global mindset, geographic mobility and flexibility
• Passion for Technology and good knowledge of the IT industry
• Good understanding of market trends and innovation
• Prior team lead or manager experience
• Adapting to change
• Ability to travel as needed

Be the Backbone of a Purpose-Driven Healthcare Community!

Jamiyah Nursing Home seeks an Operations Manager to ensure operational excellence in a mission-centered elder care facility. This role supports holistic, compassionate care, balancing strategic oversight with hands-on management.

Why Join Us?

- Mission Impact: Contribute to a healthcare facility that blends quality care, making a positive difference for residents and families.

- Collaborative Culture: Join a team valuing diversity, respect, and teamwork, supporting all staff and residents.

Key Responsibilities

- Oversee daily operations, ensuring smooth workflows for resident care.

- Maintain facility standards, safety protocols, and regulatory compliance.

- Streamline processes with nursing and admin teams.

- Coordinate with vendors for resource availability.

- Manage budgets, reports, and operational goals.

Ideal Candidate

- Proven operations management experience, ideally in healthcare or elder care.

- Strong leadership, organizational, and problem-solving abilities.

- Team-focused, culturally sensitive, and adept in communication.

Benefits

- Competitive salary with performance incentives.

- Opportunities for professional growth.

- Involvement in community events and a supportive work culture.

Join Us in Making a Difference!

Apply now to bring your skills to a facility that values quality care and compassion at Jamiyah Nursing Home.

Objectives of this role

Develop strategic plan for optimized productivity
Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
Adhere to company standards for excellence and quality
Seek out opportunities for expansion and growth by developing new business relationships
Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Responsibilities
Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
Maintain project timelines to ensure tasks are accomplished effectively
Develop, implement, and maintain budgetary and resource allocation plans
Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications
Proven success in a managerial role
Strong decision-making ability
Excellent communication, collaboration, and delegation skills
Proven ability to develop and achieve financial plans
Ability to motivate and lead employees, and hold them accountable
Strong working knowledge of operational procedures

Preferred skills and qualifications
Bachelor’s degree (or equivalent) in business management or related field
Experience in conducting performance evaluations
Working knowledge of human-resources processes

Key Responsibilities

Manage existing product portfolio

• Develop and implement pricing, distribution and promotion strategy.
• Continuously monitor and analyze financial and quality performance of the product portfolio and
• initiate improvements to maximize customer satisfaction.
• Coordinate changes of existing products with sales, engineering and customers.
• Track and analyze competitor activities and develop adequate strategies and tactics for local counter measures.
• Provide yearly budgetary input for existing products (Capex) and new product introductions (Capex and paper sales)

Develop and introduce new products

• Research Ranpak and competitor performance, customer and reseller needs, trends etc.
• Identify market trends, needs and segments and prepare / present business cases as input for
• roadmap and NPI prioritization
• Manage NPI process and coordinate alpha and beta testing.
• Prepare, launch and roll out products with all collateral material competitive and training and promotion.

Key Profile

• Bachelor level in marketing, business and/or engineering
• Minimum 5 years of relevant product management experience in related trade
• Familiar with the indirect business model and distribution channel of paper packaging industry
• Assertive, communicative and outgoing, dynamic and curious
• High cognitive ability
• Innovative attitude and active contributor in developments.
• Proven skills as project leader.
• Strong experience in managing diverse stakeholders
• Pro-active and hands-on mentality
• Open, honest and integer
• Result driven.
• Good communication skills at all levels (horizontal and vertical)

Description

As a Project Manager, you will be responsible for overseeing the planning, implementation, and tracking of a variety of projects. This is a key role that requires strong leadership skills, excellent communication abilities, and advanced problem-solving capabilities.

Responsibilities

• Lead project planning and ensure all project requirements and objectives are clearly defined
• Develop project timelines, budgets, and resource allocation plans
• Coordinate project teams and assign tasks to team members
• Monitor project progress and ensure all deliverables are on schedule and within budget
• Identify and manage project risks, making necessary adjustments to mitigate potential issues
• Facilitate effective communication among project stakeholders, ensuring everyone is informed and involved
• Conduct regular project meetings and provide project status updates to internal and external stakeholders
• Monitor and analyse project performance metrics, making recommendations for improvement as needed
• Conduct project evaluations and lessons learned sessions to identify areas of improvement for future projects
• Ensure adherence to project management best practices and methodologies
• Maintain comprehensive project documentation and ensure all project files are accurately updated and organized

Requirement

• Bachelor's degree in electrical/electronic/mechanical/civil/structural engineering with 3-5 years of experience
• Excellent communication and interpersonal skills, both verbal and written in English.
• Good skills in using MS Office application, AUTOCAD and SolidWorks.
• Proven experience in project management, preferably in an engineering or construction setting
• Strong knowledge of project management methodologies and tools
• Solid understanding of engineering principles and construction processes
• Exceptional problem-solving skills and the ability to think critically.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Ability to work well under pressure and meet tight deadlines.
• Detail-oriented and able to maintain a high level of accuracy in all work activities.
• Excellent team player with the ability to collaborate effectively with cross-functional teams.
• Professional certification in project management is a plus.
• Familiar with relevant WSH certification courses for commercial and industrial areas.
• Familiar and experience in ISO certifications

Assist Manager to oversee a department responsibilities include:

• Hiring and training: Recruiting, onboarding, and training employees
• Setting goals: Establishing goals and objectives for the team
• Delegating tasks: Assigning tasks and responsibilities to team members
• Providing guidance: Supporting and guiding team members
• Monitoring performance: Evaluating employee performance and providing feedback
• Managing budgets: Managing resources and budgets effectively
• Ensuring compliance: Ensuring compliance with company policies and procedures
• Resolving conflicts: Resolving conflicts between team members or customers
• Communicating updates: Communicating business updates to employees
• Creating reports: Creating progress reports for senior leaders

Should have strong leadership, communication, and interpersonal skills. Should also be able to analyze processes and information, identify problems, and develop solutions.

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with fellow product owners, scrum masters, developers, solutions architect and infra engineers to deliver leading-edge digital products to meet the business requirements of the maritime community. You will work with the product owner to define the product strategy and roadmap, gathering and prioritising product and customer requirements and working closely with the product engineering team or vendors to deliver quality digital products. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Develop the product strategy, roadmap, business operating model and pricing strategy.

2. Design, develop and manage activities from product definition & planning to product implementation and release.

3. Analyse product performance and redesign as required.

4. Managing the prioritisation and trade-offs between customer experience, business impact, performance and post-launch support.

5. Work with business analysts, developers and/or vendors to ensure timely and quality release of product/enhancements.

Requirements

1. Background in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.

2. Minimum 5 years of relevant working experience in a similar role.

3. Strong vendor and stakeholder management.

4. Candidates with experience in Product Management and Project Management or Agile related certifications such as CITPM, COMIT or PMI, Certified Scrum Master will be an added advantage.

5. Strong analytical, conceptualization and problem-solving skills, combined with the ability to present clearly both verbally and in written form.

6. Motivated by innovation to achieve business goals and customer satisfaction.

7. Excellent written, verbal communication, presentation and negotiation skills.

8. Good interpersonal skills.

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Job Description

We are seeking an experienced Product Manager to join our team, working closely with the Senior Product Manager on strategic planning, roadmap development, and execution. This role will support product initiatives, ensure alignment with company goals, and contribute to continuous product improvement. The ideal candidate is a strategic thinker with strong communication skills and the ability to collaborate cross-functionally to deliver exceptional products that drive business growth.

Responsibilities

• Product Planning and Roadmap Execution: Collaborate with the Senior Product Manager to refine and execute the product roadmap, ensuring initiatives align with market needs and business objectives.
• Feature Definition and Prioritization: Assist in defining, prioritizing, and detailing product features and requirements, balancing user needs, technical feasibility, and business impact.
• User Research and Feedback Analysis: Work with the Senior Product Manager to gather and analyze user feedback and market research, ensuring insights inform product decisions and enhancements.
• User Experience: Act as the voice of the customer. Gather and analyze user feedback, conduct customer research, and work with design to deliver exceptional user experiences. Continuously improve product features and performance.
• Cross-functional collaboration: Coordinate with engineering, design, marketing, and other teams to ensure smooth execution of product initiatives and timely delivery of features.

Qualifications

• Minimum of 2-3 years of experience in product management or a related role, preferably as part of a collaborative product team.
• Minimum 1-2 years of experience working in an Agile environment with cross-functional teams, including engineering, design, and marketing. with a strong understanding of Agile methodologies.
• Proven experience in building product roadmaps, managing stakeholder expectations, and delivering products that meet market needs.
• Strong analytical skills with experience in leveraging data and customer insights to drive product decisions.
• Familiarity with product management tools (e.g., JIRA, Confluence) and design collaboration tools (e.g., Figma).

Personal Competencies

• Innovative, motivated, quick learner, and able to work with minimum supervision.
• Thrives in a dynamic and fast-paced environment, quickly adjusting to shifting priorities and requirements.
• Strong customer empathy and the ability to translate user needs into impactful product features.
• Demonstrates a collaborative mindset, with the ability to work effectively under the guidance of the Senior Product Manager and within cross-functional teams.
• Attention to detail, curiosity, and passion for technology.
• Excellent communication and collaboration skills to work effectively with senior product leadership and cross-functional teams.

Benefits

• Competitive base salary and a generous stock option package
• Unique opportunity to work with a talented global team on cutting-edge technologies
• Informal and exciting work environment with flexible hours

Due to the nature of the role, the position is considered for candidates who are based in Singapore

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• MINIMUM 10 YEARS OF EXPERIENCE IN GENERAL ADMINISTRATION & HR OPERATIONS
• KNOWLEDGE OF BANGLADESHI FOOD HABITS/CULTURE
• HANDLING STAFF IN MEAT & FISH PROCESSING UNIT
• GOOD KNOWLEDGE OF COMPUTERS & PAYROLL MANAGEMENT
• GOOD ORAL & WRITTEN COMMUNICATION SKILLS IN ENGLISH & BANGLADESHI
• HANDLE BUYER/SELLER NEGOTIATIONS
• ABLE TO WORK WEEKENDS & PUBLIC HOLIDAYS IF NECESSARY

- Supervising and coordinating sales staff and cashiers, assigning duties, and preparing work schedules

- Solving problems like customer complaint and attend customer & answering phone call and inquiries

- handle and manage documentation

- maid counseling

- obtained Certificate of Employment Intermediaries (CEI) certification

- Supervising and coordinating sales staff and cashiers, assigning duties, and preparing work schedules

- Solving problems like customer complaint and attend customer & answering phone call and inquiries

- handle and manage documentation

- maid counseling

- obtained Certificate of Employment Intermediaries (CEI) certification

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are seeking a results-driven ICT Sales & Services Professional with a strong understanding of the ICT and Digital Service Provider (DSP) sectors. The ideal candidate will have proven expertise in sales and experience with JP1 and Hitachi middleware solutions within the Japanese market. Exceptional relationship-building skills are essential, particularly in cultivating partnerships with channel partners, and a collaborative approach to driving business growth is a key requirement.

Job Duties:

• Contribute to sustaining and advancing the ICT/DSP business by leveraging sales expertise, particularly in JP1, with a focus on managing channel partners.
• Share insights and expertise regarding the JP1 partner business in Japan with the ICT/DSP team, supporting business. Emphasize strategies for leveraging the strengths of each partner in the JP1 business.
• Provide valuable insights and expertise on the JP1 partner business in Japan to the ICT/DSP team, aiding in business continuity. Highlight strategies for maximizing the strengths of each partner within the JP1 business.
• Collaborate with the ICT/DSP JP1 team to leverage sales knowledge and experience, including areas such as presentations, proposals, negotiations, and relationship building.
• Offer valuable insights and expertise on the JP1 partner business in Japan to the ICT/DSP team, helping ensure business continuity.
• Stay informed about market trends and IT solution needs in the ASEAN region, particularly within ITOM, and contribute insights for future career development and global business expansion.
• As an ICT sales and services professional, promote and sell hardware, software, telecommunications, and ICT services.
• Provide detailed product information to clients, demonstrating the features and benefits of ICT solutions.
• Identify sales opportunities by sourcing new customers and manage the end-to-end delivery process of products to clients.
• Understand and integrate local business practices, cultural differences, and market dynamics to support successful business operations in international settings.

Key Qualifications:

• A bachelor’s degree in Commerce or a related field is required.
• A minimum of 4 years of experience in selling business solutions within Japan. At least 6 months of experience in business development, particularly in biometric authentication technology.
• Proven track record in account management, specifically overseeing partners and managing prospect customer relationships.
• Demonstrated ability in relationship building with both customers and partners.
• Experience in co-creation and collaboration with partners to drive business growth.
• Expertise in business development for biometric authentication solutions, including proposals for applications like payment systems, check-ins, two-factor authentication, royalty programs, and IT infrastructures.
• Advanced proficiency in both English and Japanese, with the ability to communicate effectively with Japanese-speaking clients and partners.
• A strong customer service orientation with a genuine commitment to helping clients succeed and achieving their business objectives.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Oversee all daily office operations and ensure smooth functioning of administrative processes.
Provide secretarial support for other staff.
Prepare and disseminate correspondence, memos and forms.
Liaise with external vendors and service providers for office-related matters.
Liaise with corporate secretary on corporate secretarial matters (e.g. AGM).
Collaborate with the IT team in HQ and external vendors on all IT matters.
Manage inventory and procurement of office supplies, which include stationery and multimedia equipment.
Coordinate office events, meetings and appointments.


Requirements:
Strong organisational and multi-tasking skills.
Excellent communication and interpersonal skills.
Proficiency in MS Office.
Self-motivated to grow and contribute to the company.
Able to think logically and rationally.
Able to persevere and work independently

58 RECRUITMENT PTE. LTD

19C9772

67026282

Eden Strategy Institute (www.edenstrategyinstitute.com) is an award-winning strategy consulting practice focused on social innovation and sustainability. Our distinctive approach to sustainable advantage helps leading global corporations, governments, and non-profit organizations achieve social impact by designing new growth platforms, operations, products, and services. We are growing our Singapore team and are currently recruiting a Consulting Manager. Successful candidates will consult across a wide range of industries and countries, with responsibilities that include leading junior consultants in research, analysis, report and proposal writing, editing, presentations, and advising senior management teams of our Fortune 500 clientele.

We are looking for candidates eligible to work in Singapore that have:

• Passion for strategy consulting, social innovation, and sustainability
• At least 5 years of experience in management consulting, with a proven track record in executing and leading consulting projects, advisory roles for senior management clients, and independent team management
• A Degree in any discipline, preferably also postgraduate qualifications from top universities
• Strong mentoring and coaching abilities with technical consulting skills (e.g., data analysis, quantitative modelling, strategy development) as well as critical core skills (e.g., interviewing, facilitation, presentation skills)
• Ability to structure strategic concepts into executable project components (e.g., workstreams, models, roadmaps)
• Ability to budget resources for multiple concurrent projects, to ensure that deadlines are met
• Openness to debate constructively on project- and firm-related matters
• An entrepreneurial mindset, sense of purpose, and eagerness to learn and mentor
• Strong ownership of projects and internal company initiatives

Interested candidates please send a detailed statement of personal mission; CV; special skills or project portfolio; as well as expected salaries by 23 January 2024 to [email protected]