ABOUT MONEYTHOR

Moneythor is an award-winning software company founded in 2013. We provide banks and fintech firms with a modern toolkit to enhance their digital banking services with the prime focus of generating data-driven personalised and contextual recommendations for their customers.

Since inception, Moneythor has set a mission for itself to make digital financial services more relevant, more personal and to wipe out the myth that you cannot get great financial insights when you visit your financial institution online.

Moneythor is headquartered in Singapore and with presence in Dubai, London, Paris, Sydney, Tokyo, and further expansion in progress. Our solution is currently used by financial institutions globally.

Overview:

Are you a driven professional with strong technical capabilities, looking to excel in enterprise sales? Do you believe that a great Pre-Sales Engineer can significantly enhance the sales process and drive better outcomes for our clients? If yes, then we want to hear from you!

Moneythor is currently seeking a talented Pre-Sales Engineer to join our Singapore-based team. In this role, you'll collaborate closely with Account Executives to navigate strategic deals through complex sales cycles. You'll shine in solution selling, financial modelling, delivering impactful presentations and product demos, managing technical & functional aspects of RFP/RFI responses, conveying client requirements to R&D teams, and gathering competitive intelligence. Your contributions will play a vital role in driving new customer acquisition, enhancing customer satisfaction, and lifting overall sales team performance.

This role is based out of our Singapore HQ, where we work in a hybrid (onsite and remote) model.

Role Summary:

As a Pre-Sales Engineer, your responsibilities include understanding client needs, designing robust scalable solutions, and delivering compelling proposals. You'll need a solid grasp of enterprise software and cloud technologies, effective communication skills, and the ability to collaborate with both technical and non-technical stakeholders. Your role involves presenting to diverse audiences, from lower-level influencers to high-level decision-makers, adjusting technical depth to suit each audience's needs.

Key Responsibilities:

• Provide pre-sales technical expertise through product presentations, demonstrations, and ongoing consultation.
• Drive adoption of our solutions within strategic accounts, translating technical features into value drivers.
• Develop and deliver materials to improve product knowledge among the sales teams and partners. Maintain up-to-date knowledge about our solution and competitor landscape to help craft effective sales strategies.
• Act as a reference point during pre-sales activities, showcasing in-depth technical & functional knowledge of our solutions.
• Respond to product inquiries and liaise with the solution & engineering teams as required.

Additional Role Breakdown:

1) Product Pre-Sales Consulting:

• Provide technical & functional direction and consulting to prospects and/or partners as part of the pre-sales process.
• Apply standardized approaches to contribute to commercial proposals.
• Maintain a broad understanding of the market to identify additional opportunities.

2) Product Demonstrations:

• Ensure out-of-the-box demonstration environments are available and tailored to client needs.
• Establish demo datasets and scripts for efficient responses to client inquiries.
• Innovate by creating advanced demonstration sets tailored to unique client requirements.

3) Product Innovation and Continued Expertise:

• Develop a learning path to deepen expertise in solution functionalities.
• Contribute to innovation efforts by understanding market trends and competition.
• Act as a liaison between sales and product teams for continual product improvement.

4) Product Bid Response Efforts:

• Lead RFP/RFI response efforts, collaborating on technical & functional responses and commercial proposals.
• Provide recommendations for proposal improvements and bid management strategies.
• Attend sales debriefs to provide feedback on the sales cycle and client engagement.

Requirements:

• 4+ years of solution engineering or pre-sales experience in SaaS/enterprise software sales.
• Proficiency in server-side technologies, data management as well as HTML, CSS, JavaScript, and SQL.
• Strong understanding of SaaS/enterprise software technical aspects, including integration, security and scalability.
• Excellent written and verbal communication and presentation skills in English, with the ability to engage effectively with various levels of internal and external stakeholders.
• Willingness to travel (<25%).

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

To work with the Director, Student Recruitment and Admissions, for the planning and managing of the University’s student recruitment strategies, operational plans for marketing, outreach and promotional events, competitor analysis and budget management. In addition, to oversee CRM functions including provision of programme advisory to prospective applicants, calls and leads management.

What You Will Be Doing

Student Recruitment and Outreach

• To plan and manage student recruitment and outreach activities/events such as open houses, education fairs, information sessions, seminars, talks, school/university/company visits, etc., for the purpose of recruiting students.
• To plan and organise outreach activities/events, for e.g., dialogue sessions, for the Schools.
• To collaborate with external stakeholders, for e.g., Institutes of Higher Learning (Polytechnics and ITE) and industry partners, to organise outreach activities/events to promote the University’s programmes locally.
• To make presentations to prospective applicants at outreach events such as open houses, education fairs, information sessions, etc., conducted in schools, polytechnics, universities, external organisations, and so on.
• To produce and keep updated all marketing collaterals including prospectuses, brochures, inserts, flyers and any other marketing/publicity materials.
• To prepare student recruitment reports with details of outreach strategies and execution plans.
• To prepare and manage budget and financial reports of student recruitment and outreach expenses.
• To manage and analyse the statistics of student recruitment and outreach activities/events.
• To prepare competitor analysis reports, where required.
• To source for sponsor organisations for sponsorship programme.

Programme Counselling and Customer Service

• To manage enquiries and provide appropriate counselling, guidance and encouragement to the general public attending the outreach activities/events who are interested in the University’s programmes.
• To manage programme enquiries via phone, email and walk-ins, etc., received by staff.
• To manage the leads database, the CRM system and the SRC hotline.
• To prepare and analyse email and hotline statistical reports for service quality monitoring and improvement purposes.
• To manage and analyse leads captured via phone, email, walk-ins and from other student recruitment and outreach activities, and to provide recommendations for improvements.
• To manage and review all enquiries and feedback from interested applicants/signed-up applicants.

Website Management

• To ensure accurate and up-to-date information relating to SRC’s sections on the SUSS website.
• To copy edit/vet all publicity materials relating to SRC before the information is posted on the SUSS website.

Job Requirements

• Degree with at least 5 years of relevant working experience, preferably in marketing and business-oriented with customer service focused perspective, of which 3 years at managerial level.
• Proficient in Microsoft Office.
• A good team player with good interpersonal, communication, presentation and writing skills.
• Pleasant disposition with good customer service skills.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Resourceful and ability to multi-task in a fast-paced environment.
• Enjoys meeting people and organising activities.
• An eye for detail.
• Mature, meticulous and possess a high level of discretion and integrity.
• Bilingual with good command of written and spoken English.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.