Job Summary

Are you a subject matter expert in disaster recovery (DR) looking to grow with a well-established organization? Our client is an established organization within the Banking & Financial Services domain. They are looking for a DR Manager to deliver efficient Disaster Recovery plans to keep regional operations running smoothly.

Mandatory Skill-set

• Degree in Computer Science, Information Systems or Engineering;
• Has 8 - 10 years of working experience in Financial Services, of which 5 years of hands-on experience in Business Continuity Management / IT Disaster Recovery Management;
• Experience in leading Business Continuity Plans and technology Disaster Recovery exercises;
• Solid experience in project management and execution in the area of IT Infrastructure / Operations;
• Rich knowledge in ITIL, IT operations, project methodology and tools;
• Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
• Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
• Good understanding of different financial services operations and processes;
• Excellent stakeholder management, leadership, communication, planning and organization skills.

Desired Skill-set

• ITIL Certified;
• PMP Certified.

Responsibilities

• Lead, manage and oversee execution of all Disaster Recovery (DR) regional plans;
• Communicate business continuance and DR plans / processes to ensure security and integrity of company data, databases, information systems, and technology;
• Coordinate and manage technical activities with IT support teams, business users and vendors;
• Liaise with various teams and project managers within IT to update and review DR plan;
• Review and advice in technical resource planning, risk evaluation of DR plans and activities to meet regulatory requirements;
• Conduct DR weekly status reporting, DR readiness reviews, milestone reviews and post exercise reviews;
• Measure progress to ensure DR readiness delivered and prioritize delivery of assigned tasks to meet agreed timelines;
• Consolidate DR planning planning and post documentation for compliance;
• Manage the deployment of hardware / software and support activities on new and existing infrastructure systems;
• Work together with vendors on deriving DR steps for newly commissioned systems;
• Project activities deployment to support smooth technical operations;
• Delegate and monitor distributed works.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).