Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Objectives of this role

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people

Responsibilities

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain weekly and monthly payroll for staff

Skills and qualifications

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours

Preferred qualifications

• Clear verbal communication skills
• Organization skills
• Ability to stand and walk for long periods of time
• Clear attention to detail
• Problem-solving skills
• Knowledge of current food and beverage trends

Job Description & Requirements

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description

Main Responsibilities

•Report to the Restaurant Manager or management staff appointed by the Company.

•Support and assist the Restaurant Manager in managing the restaurant.

•Deputize in the absence of the Managers.

•Supervise a team of service crew to ensure smooth restaurant operation.

•Handle cashiering duties and banking duties.

•Conduct interviews for new hires.

•Guide and train new/existing Service Crew.

•Constantly motivate and cultivate team spirit.

•Maintain the utmost service standards, discipline, and grooming among the service staff.

•Assist in the performance appraisals and confirmation of the crew.

•Conduct daily checklists.

•Continuously obtain customer feedback to ensure satisfaction.

•Attend to customer complaints, if any.

•Assist the Restaurant Manager in monitoring labour and F&B costing matters, including bi-monthly stock take.

•Adhere to the Company's standard operating procedures.

•Perform any other appropriate duties and responsibilities as assigned.

About iWV

At iWV (ICONZ-Webvisions), our vision is to be the trusted and preferred go-to business partner for enterprise cloud and managed services as businesses and companies embark on their digital transformation journeys. Every day, we don’t just dream about castles in the cloud, a team of dedicated group is actively creating innovative solutions that solve real problems to help entrepreneurs and corporations realize their dreams.

As successful companies are driven by mission and passion, we are looking for candidate that can fit into the fun start-up like culture and grow with the company as we expand into a key regional player. The company is currently led by a team of passionate entrepreneurs and professionals, you can find out more about the company at

https://iwv.works/

Position Overview

The position leads and takes care of network and security/firewall related infrastructure of the company.

The position is part of a senior technical team that works with operations team and sales to ensure proper operation, support, and delivery of services to customers.

Responsibilities

· Lead on implementing, maintaining, monitoring, securing, and troubleshooting datacenter, cloud, firewall on network & firewall related areas.

· Ensure availability, stability, security, and compliance to company’s IT policies and standard.

· Provide engineering support to operation team which operate a 24x7 technical support center.

· Responsible in overseeing network & firewall related service provisioning and decommissioning.

· Provide network design, solution deployment and technical documentation on various projects.

· Involved in service / solution delivery and management of customer's contract.

· Handling escalation and perform investigation and troubleshooting to all the reported issues.

· Vendor management on responsible areas.

· Support company solution development through the testing and evaluation of new technologies and security solutions.

· Support sales in pre-sales related activities for customer engagement.

Requirements

· Diploma or bachelor’s in computer science / Information Technology.

· Minimum 2 years’ experience in networking environment and security-related roles

· In depth knowledge of network switches and routers (Cisco, Juniper) and security appliance (Fortigate, Sonicwall..etc)

· In-depth knowledge of DNS, VLANs and VPN solution.

· Experience in routing protocol such as OSPF and BGP. Ability to handle BGP setup of a typical network service provider.

· Prefer candidates with good practical working experience in network switch, router and firewalls, network switch and router.

· Have good problem analysis and solving skills in troubleshooting and resolving cases or problems.

· Have good verbal and written communication skills.

· Have good negotiation skill and vendor management experience.

· Learn quickly, takes initiative, works in a systematic and methodical and orderly way.

· Flexible and able to adapt to different customers, varying tasks and responsibilities.

· Ability to be on call 24x7 with a flexible schedule.

Here at iWV, you will have a chance to be in the driving seat and take your skills to the next level by helping to design, build, secure, manage and maintain the company infrastructure and its cloud platform. As the company expands regionally in 2022 and beyond, there’s opportunity for growth and flexibility in career progression that resonates with your aspirations. With a lean and experienced management team that are extremely hands-on, you will be exposed to other areas of the business working alongside a team of seasoned and experienced professionals and entrepreneurs.

Interested candidates, log in to apply now!

Responsibilities:

• Manage the development and implementation of Toppan Ecquaria's solutions and applications
• Manage and lead a team of business analysts and developers in the entire project development life cycle
• Manage each phase of the development life cycle and ensure that all tasks/objectives in each phase are met
• Manage the expectations of Stakeholders and Clients
• Coordinate with suppliers and internal departments
• Accountable for the scope, schedule and resources used
• Manage and oversee the profit and loss of the project

Pre-requisites:

• Computer Science background or equivalent
• At least 3-5 years' experience in project management and 10 years’ experience in IT with good problem analysis techniques (those with less experience may be considered for a junior position)
• Strong written and communication skills
• Strong inter-personal relationship
• CITPM or PMP-certified will be an advantage
• Good understanding of Cloud Computing and Java / .NET / Web technologies will be an advantage

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted

candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Requirements:

• Project coordination & supervision of ACMV site progress
• Attend site meeting with Developers, Architects, Consultants & Builders
• Coordination with Sub-contractors & Suppliers

Requirements:

• Min. 3 years relevant experience in ACMV
• Diploma and above

Job Requirements:

• Working days per week: 5.5 days
• Working Hours: 0830 - 1730 (Mon - Fri) / 0830 - 1230 (Sat)

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Duties and Responsibilities

* Manage the existing Banana Accounting Software

* Prepare and Consolidate the organisation's budget, analyse and compare actual cost with the approved budget.

* Manage cash flow of receipts and disbursement according to approved budget. This includes bank transactions and reconciliation of bank statements.

* Prepare and analyse annual and interim Financial Statements; and internal and audit schedules including reportorial requirements for internal and statutory requirements.

* Ensure compliance with accounting and tax laws.

* Ensure safekeeping of accounting, administrative records, etc.

* Other tasks as required/needed.

Qualifications/Competence Requirements

* Bachelor's degree in accounting, finance or related degree.

* Relevant work experience an advantage

* Computer literate; hands on experience with accounting software (Banana Accounting software is an advantage)

* Strong attention to detail and good analytical skills

* Self-started with high degree of initiative and motivation.

* Able to work independently.

* Result oriented with good communication skills and thrives under pressure and ability to handle sensitive and confidential information.

·Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

About Us

Eye Level is a global supplemental education program focused on personalised learning. By tailoring instruction to each student's individual pace and needs, Eye Level aims to enhance foundational skills in Math and English for children aged between four and 14.

The program emphasises the importance of mastering basic concepts before moving on to more complex ones. This approach ensures a solid understanding of fundamental skills, leading to improved accuracy and speed in problem-solving.

Eye Level Singapore is committed to providing high-quality education services that align with the demands of the 21st century. Through continuous innovation and a focus on customer value, they strive to create a robust education ecosystem that blends online and offline learning experiences.

The Role

As a key member of our dynamic marketing team, you will play a pivotal role in shaping and executing our marketing strategies. You will be responsible for:

Strategic Marketing:

• Developing and implementing comprehensive marketing plans aligned with business objectives.
• Conducting market research and analysis to identify trends and opportunities.
• Collaborating with cross-functional teams to ensure seamless execution of marketing initiatives.

Digital Marketing:

• Managing and optimizing our social media channels (Facebook, Instagram, LinkedIn, TikTok, etc.).
• Creating engaging content and running effective digital campaigns.
• Leveraging Google Ads and SEO to drive organic traffic and conversions.
• Monitoring and analysing digital marketing metrics to measure ROI.

Brand Management:

• Protecting and enhancing our brand reputation.
• Developing and executing brand strategies.
• Ensuring consistent brand messaging across all channels.

Event Management:

• Planning, organizing, and executing company events, conferences, and workshops.
• Managing event budgets and logistics.

Franchisee Support:

• Providing marketing guidance and support to our franchisees.
• Ensuring compliance with brand guidelines and standards.

Requirements:

• Diploma in Marketing, Advertising, Communications, or a related field.
• Experience in education enrichment industry is highly preferred
• Proven experience in digital marketing, social media, and content creation.
• Proficiency in Google Ads, SEO, and analytics tools.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• A passion for marketing and a creative mindset.
• A valid Singapore driver's license (preferred)

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to work on exciting marketing projects.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Benefits:

• Competitive salary up to $3,500 basic + variable bonus + weekend allowance (discussed in interview)
• Convenient location at Clementi 435 Clementi Rd
• Work-life balance with 5-day work week, including 1 weekday and 1 weekend off
• Career growth through hands-on team leadership and professional development opportunities
• Dynamic environment in retail with direct customer interaction and marketing involvement

Job Description:

The Retail Assistant Manager will support the Store Manager in overseeing store operations, team leadership, and customer service excellence. This role involves managing inventory, assisting in budget planning, and ensuring visual merchandising standards, all while delivering exceptional customer service and driving sales growth.

Roles & Responsibilities:

Operational Duties:

• Support day-to-day store operations, including opening/closing, cash handling, and security protocols
• Ensure team compliance with company policies and procedures

Customer Service:

• Provide exceptional customer service
• Handle and resolve customer complaints to maintain satisfaction

Sales & Revenue Generation:

• Collaborate on sales strategies and monitor sales performance with the Store Manager
• Assist in budget planning and monitor expenses to maintain profitability

Inventory Management:

• Oversee inventory levels, product ordering, and stock management
• Analyze sales and product movement data to optimize inventory levels and assortment

Team Leadership & Staff Development:

• Supervise and lead staff, including hiring, training, scheduling, and performance management
• Create a positive work environment and support team development through training and coaching

Visual Merchandising:

• Maintain an attractive and organized store layout aligned with brand image
• Implement and regularly update visual merchandising standards

Marketing & Promotions:

• Collaborate with the marketing team to execute promotions and events to drive footfall and increase sales

Requirements:

• Diploma in Retail Management, Business Administration, or related field
• 2-4 years of experience in retail management, preferably in the FMCG industry
• Strong leadership, communication, and problem-solving skills
• Ability to manage customer complaints effectively and make informed decisions
• Physically fit to perform standing and other physical tasks
• Flexible to work shifts, including evenings, weekends, and holidays

Additional Information:

• Salary: Up to $3,500 basic + variable bonus + weekend allowance
• Location: Clementi (435 Clementi Rd, Singapore 599873)
• Working Days: 5 days per week (1 weekday and 1 weekend off)
• Working Hours: 44 hours per weekWeekdays: 8am to 6pm or 9am to 7pm (Rostered)
  Weekends: 8am to 5pm or 9am to 6pm (Rostered)
  

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Us

Blue Atria is one of Singapore’s leading operators of premier assisted living facilities, dedicated to delivering personalized, high-quality care for seniors. Established in 2019, Blue Atria emerged as a trusted name in eldercare, naviga.ng the challenges of the COVID-19 pandemic with resilience and innovation. Our facilities are designed to create a warm,

home-like environment where residents can live with dignity and independence.

We specialize in creating small, close-knit communities that balance privacy with communalliving, allowing seniors to maintain autonomy while being supported by a dedicated team of professionals. Currently, Blue Atria operates two thriving facilities —St. Bernadette Lifestyle Village at Serangoon LTT and Sembawang—with a third facility set to open in 2025.

Our mission is to foster environments where seniors feel empowered, engaged, andconnected. By blending compassionate care services with modern amenities, Blue Atria ensures that residents enjoy a high quality of life, receiving the support they need to live comfortably and independently.

Position Overview

The Senior Manager, Operations & Strategy will be responsible for driving operational performance, expanding the workforce, and supporting business growth. This role will involve strategic planning, process optimization, workforce development, and technology integra.on to enhance productivity. A key focus will also be on indetifying recruitment needs and exploring outsourcing opportunities to ensure the business scales sustainably without compromising care standards.

The ideal candidate will combine strong opera.onal exper.se with innovtive thinking to develop scalable solutions, ensuring Blue Atria continues to grow responsibly while delivering high-quality, person-centered care.

Key Responsibilities

1. Operational Strategy & Process Optimization

o Develop scalable operational frameworks to support multi-site facility

management, maintaining consistency and quality across locations.

o Conduct performance audits to identify areas for improvement and develop strategies to increase efficiency and service quality.

o Implement best prac.ces and streamline workflows across key operational areas such as food services, elderly transport, and facility maintenance.

2. Recruitment & Workforce Expansion

o Collaborate with senior leadership to iden.fy talent needs and recruit skilled professionals to meet opera.onal demands.

o Develop structured recruitment processes, including onboarding and training programs, to build a sustainable talent pipeline.

o Foster rela.onships with external partners, recruitment agencies, and

universities to attract high-quality candidates.

3. Outsourcing & Productivity Management

o Evaluate areas where opera.onal tasks can be outsourced to professional service providers to enhance produc.vity and reduce costs.

o Develop partnerships with third-party vendors to support non-core ac.vi.es such as maintenance, logis.cs, and back-office opera.ons.

o Ensure outsourced services meet Blue Atria’s standards and integrate

seamlessly into daily opera.ons.

4. Resident Engagement & Care Quality

o Oversee the design and implementa.on of resident engagement programs that enhance physical, cogni.ve, and social well-being.

o Collaborate with caregivers to con.nuously improve care delivery and

monitor resident sa.sfac.on through feedback mechanisms.

o Develop new engagement ini.a.ves and partnerships tailored to meet the evolving needs of residents.

5. Technology Integra,on & Innova,on

o Lead the adop.on of digital tools and technology solu.ons, including IoT devices, data analy.cs pla^orms, and workflow automa.on systems.

o Ensure successful technology implementa.on by providing training and support to staff.

o Use data-driven insights to monitor key performance metrics and drive continuous improvement across opera.ons.

Key Competencies & Skills

• Strong project management skills, with a focus on opera.onal efficiency and process op.miza.on.

• Experience in recruitment, workforce management, and/or talent development.

• Ability to build and maintain rela.onships with external partners and service providers.

• Strong interpersonal and communication skills: Ability to engage and collaborate effectively with team members, residents, external partners, and stakeholders.

• Empathy and emotional intelligence: Understand the unique needs of seniors and foster a positive, supportive environment for both staff and residents.

• Adaptability and resourcefulness: Ability to thrive in a dynamic environment, manage changing priorities, and implement creative solutions to emerging challenges.

• Critical thinking and problem-solving: Approach challenges with a proactive, solution-focused mindset and a commitment to continuous improvement

Qualifica,ons

• Bachelor’s degree in Business Administra.on, Opera.ons Management, Healthcare Management, or a related field.

• 5+ years of experience in opera.ons management, preferably within the healthcare, eldercare, or hospitality sectors.

• Proven experience in recruitment and workforce development, with a track record of building high-performing teams.

• Strong understanding of supply chain management and stakeholder management.

• Experience with technology implementa.on and process improvement ini.a.ves.

What We Offer

A collabora.ve, dynamic work environment that encourages innova.on and con.nuous learning. sector.

• A collabora.ve, dynamic work environment that encourages innova.on and con.nuous learning.

• The opportunity to make a meaningful impact in the lives of seniors and contribute to Singapore’s eldercare landscape.

Why Join Us?

At Blue Atria, we believe that a career in eldercare is more than just a job—it’s a meaningful opportunity to make a posi.ve impact on the lives of seniors. By joining our team as the Senior Manager, Opera.ons & Strategy, you will:

• Make a Difference: Play a key role in shaping the future of eldercare by delivering high-quality services that enhance the lives of residents.

• Lead and Innovate: Take on a leadership posi.on with the freedom to develop innova.ve solu.ons, integrate new technologies, and streamline opera.ons.

• Grow with Us: Be part of a growing organiza.on with ambi.ous plans for expansion, offering opportuni.es for professional development and career progression.

• Foster a Collabora,ve Culture: Work in an inclusive, dynamic environment where teamwork and con.nuous learning are encouraged.

• Create Las,ng Change: Join an organiza.on that priori.zes meaningful engagement and well-being, helping seniors live with dignity and independence in vibrant communi.es.

• Monitor progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures as required
• Ensure compliance with building codes, regulations, and safety standards for M&E systems
• Interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document including getting budget approval from the relevant
• Involve in planning and technical co-ordination of M&E services installation work
• Supervise and liaise closely with consultants, sub-contractors and site operation team to facilitate installation works on site
• Coordination with the relevant authorities for design approval and work permission
• Ensure adherence of construction procedures and Safe work practices to warrant that works are executed within an acceptable standard of workmanship so as to meet the stringent requirements conducted during site tests and inspection

Job Requirements:

• Minimum Bachelor’s Degree in Mechanical or Electrical Engineering or equivalent
• At least 10 years of working experience in building and construction projects
• Good communication, written and analytical skills
• Able to lead teams and work across different levels including managing vendors
• Candidate must have MEP design experience will be an advantages

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative