Job Highlights

• Career development opportunities
• Attractive salary that commensurate with experience and skills

Key Responsibilities

• Recruitment: Manage the full recruitment cycle, including job postings, interviews, onboarding and offboarding.
• Oversee performance management systems, including appraisals and employee development.
• Employee Relations: Address employee concerns, resolve conflicts, and promote a positive work environment.
• Payroll & Attendance: Process payroll and manage attendance records.
• Claims Management: Handle staff claims and related inquiries.
• Work Pass Management: Process work pass applications, renewals, and cancellations for foreign employees, ensuring government compliance.
• Employee Benefits: Manage employee benefits, including leave, insurance, bonuses, and incentive programs.
• CPF Contributions: Submit CPF contributions in compliance with government regulations.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.
• Identify training needs and coordinate professional development programs.
• Develop and implement HR initiatives aligned with the company's goals.
• Perform other HR-related duties as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5 years of experience in HR management or related roles.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in HR software and Microsoft Office Suite.

We regret that only shortlisted applicants will be notified.

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:
The Key Account Manager is responsible for managing relationships with business clients, handling tender process, and helping clients to achieve success with the company’s products or services. You will be focusing on building long-term relationships, driving customer satisfaction, and fostering business growth by maintaining and expanding current accounts.

Key Responsibilities

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with business clients.
• Act as the main point of contact between the company and its B2B clients.
• Understand the client’s needs, business objectives, and industry trends to provide relevant solutions.
• Provide excellent after-sales service, ensuring client satisfaction and retention.

Account Growth & Development:

• Identify growth opportunities within existing accounts to upsell and cross-sell products or services.
• Conduct regular reviews of client accounts to evaluate performance and present new opportunities.
• Proactively seek ways to add value to the client’s business and foster account expansion.

Sales & Revenue Generation:

• Achieve sales targets through account retention and growth.
• Collaborate with sales and marketing teams to develop strategies for acquiring new business within existing accounts.
• Prepare and deliver presentations, proposals, and product demos tailored to client needs.

Negotiation, tender & Contract Management:

• Negotiate contracts, pricing, tender process and service agreements to benefit both the company and the client.
• Manage the renewal process of contracts and ensure timely closure of deals.

Problem Resolution & Support:

• Serve as an advocate for the client, addressing any concerns or challenges they may face.
• Work closely with internal teams (e.g., customer support, product development) to resolve issues and improve service delivery.

Data & Reporting:

• Monitor client account performance and provide regular reports on sales, revenue, and client satisfaction metrics.
• Utilize CRM software to track and manage client interactions and sales pipelines.

Market & Industry Knowledge:

• Stay informed about industry trends, competitive landscape, and product updates to effectively address client needs.
• Provide feedback to internal teams based on client interactions to influence product development and service improvements.

Skills & Qualifications

• 4+ years of experience in account management, sales, or client services in a B2B environment.
• Experience handling tender process
• Experience in collaboration solutions, IoT, or related fields would be highly advantageous
• Ability to understand and communicate complex technical concepts
• Strong ability to negotiate contracts and service agreements.
• Ability to analyze client data and market trends to make informed recommendations.
• Effective problem-solving skills, able to think strategically and manage multiple accounts simultaneously.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status

Roles & Responsibilities

Responsibilities

• Monitor portioning and ensure quality food preparation to control food

• Communicate all inventory and supply needs to Chef.

• Ensure cleanliness of food outlet area; stock and prepare food items as required.

• Monitor cleaning rotation schedule on the daily basis.

• adhere to safety and general procedures

• Assist in the development and delivery of staff training which is consistent with

business needs

• Verify and supervise line staff and that work are prepared for the next day.

• Track and prepare all schedules to maximize productivity and keep labor costs within

budget.

Requirements

• Proven work experience

• Leadership skills

• Ability to remain calm and undertake various tasks

• Excellent time management abilities

• Familiarity with sanitation regulations

We are seeking an experienced Commercial Operations Manager, SEA to manage the wholesale and retail operations including store design planning, to optimize the commercial processes, ensuring operational excellence and successful execution of business strategies. You will play a critical role in optimizing wholesale business, leading a team in driving key initiatives, enhancing efficiency and contributing to the overall growth.  The Ideal candidate will have strong leadership capabilities, analytical skills, extensive experience in wholesale management and a deep understanding of commercial operation within a dynamic business environment.  If you have the passion for driving operational excellence and building strong wholesale partnerships, we invite you to apply.

Job Description:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liase with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Job Requirements:

• Degree or Diploma in Engineering or Construction related degree
• At least eight (8) years of relevant experience as M&E Manager in large scale projects is an advantage
• Highly motivated, independent, initiative and responsible.
• Great communication and interpersonal skills.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Troubleshooting and resolving any problems with business application software.

Creating and overseeing protocols and procedures for the use of any new software applications.

Training employees on the use of any new software applications and maintaining a good work atmosphere.

Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups

Develop solutions following defined standards and high quality

Creating, executing, and maintaining company database

As a Sr. Regional Partner Manager, you will help support our transformational vision: 'Partner Success' is synonymous with 'Customer Success' in accelerating Digital Transformation and predictable outcomes for our partners.

The Sr. Regional Partner Manager is aligned to a focused regional territory to lead Co-sell/Co-delivery and "Sourced" NNACV. You will produce new business in logo accounts, and ensuring our partners help provide successful projects within your territory or region (ASEAN + North Asia which is Hong Kong, Taiwan, Macau). You will work with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to grow the pipeline.

You will be empowered to develop a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Strategies will feature "Sourced and Partner Impacted" NNACV, showcase wins and capacity metrics, and reflect regional Marketing plans and engagement with other ServiceNow sales solutions teams. Success will be measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis.

What you get to do in this role: 

• Work with ServiceNow partners to produce new business.
• Ensure our partners help provide successful projects to customers.
• Support joint sales pursuit activities to guide field interlock resulting in "Sourced” NNACV and "Sell-through” NNACV
• Drive large strategic deals with partners
• Accelerate account growth through joint go-to-market plans in consideration of ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success.
• Ensure Alliance operational thoughtfulness, consistency and business review governance with ServiceNow and executive partners from regional partners.
• Develop capacity plans to assure partners are well positioned to sell the value of the Now Platform and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans).
• Work with Marketing teams on both sides to build joint closed-loop demand generation plans (Partner Prospecting Days, CxO Roundtables and joint events).
• Ensure the Partner strategy is following Value Selling (i.e., Value Prompter) and Now Value principles.

A project manager with min. 3 years of relevant experience in electronics, electrical or IOT.

Responsibilities:

• Develop the project plans and define the project scope, goals and deliverables
• Lead the planning and implementation of project
• Plan and schedule project timelines
• Define project tasks and resource requirements
• Manage project budget and resource allocation
• Provide direction and support to project, support and service teams
• Constantly monitor and report on progress of the project to all stakeholders
• Implement and manage project changes and interventions to achieve project outputs
• Provide periodic project evaluations and assessment of results
• Review the quality of the work completed to ensure that it meets the project standards
• Manage the relationship with the client and all stakeholders
• Create and maintain comprehensive project documentation
• Measure project performance and provide timely update to higher management
• Perform any other tasks as assigned by management

Requirements:

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Minimum 3 years working experience in project management with MNC’s or large sized projects
• Excellent written and verbal communication skills with expertise in conflict resolution
• Has experience in IOT and management of IOT/SI projects
• Preferred experience in electrical LV (must be able to read SLD, and understand electrical installation inside buildings)
• Able to handle few projects simultaneously

Benefits

• Excellent compensation commensurate with experience and skill
• Activities to build company culture of camaderie
• Transportation paid by company from home to office, and office to home
• Free lunch in office

• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

ST Nowen Engineering Services Pte. Ltd. operates in the construction industry, focusing on general building contracting and wholesale trade.

ST Nowen Engineering Services Pte. Ltd. is seeking a dynamic and result-oriented Business Development Manager to spearhead its growth and expansion initiatives. The ideal candidate will leverage industry knowledge, strong interpersonal skills, and strategic thinking to build and maintain strong client relationships, identify new business opportunities, and drive the company's success.

Key Roles and Responsibilities

1. Business Development:

· Identify, evaluate, and pursue new business opportunities in the construction and wholesale trade.

· Develop and implement strategies to expand the company's market presence and customer base.

2. Client Relationship Management:

· Build and maintain strong relationships with existing and potential clients.

· Act as the primary point of contact for client inquiries, ensuring timely and satisfactory resolutions.

3. Market Analysis:

· Conduct market research to understand industry trends, competitor activities, and client needs.

· Provide insights and recommendations for market entry strategies and product offerings.

4. Proposal Development:

· Prepare and present business proposals, tenders, and sales pitches tailored to client requirements.

· Collaborate with internal teams to ensure alignment on client solutions and proposals.

5. Team Collaboration:

· Work closely with other departments to ensure seamless execution of projects and services.

· Share feedback from clients to help improve products, services, and processes.

6. Sales and Revenue Growth:

· Set and achieve sales targets and key performance indicators (KPIs).

· Monitor performance metrics and prepare regular reports for senior management.

Job Requirements

1. Qualifications:

· Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.

· Relevant certifications are an advantage.

2. Experience:

· Proven experience as a Business Development Manager or in a similar role, preferably in the construction or wholesale trade industries.

· Strong track record of meeting or exceeding sales targets.

3. Skills:

· Excellent negotiation, presentation, and communication skills.

· Strong analytical and strategic thinking abilities.

· Proficiency in using CRM software, MS Office, and other business tools.

4. Other Requirements:

· Strong understanding of construction materials, tools, equipment, and industry trends.

· Ability to travel as required for client meetings and industry events.

· A proactive attitude with the ability to work independently and in a team environment.

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Overseeing all purchasing and stock management

Job Summary:

At Zeno Exhibition, we aim to create influential, creative, industry leading spatial experiences. Our mission is to deliver extraordinary experiences through simple, user-friendly services and best-in-class execution.

As a Social Media / Marketing manager, you will lead the planning, execution and optimisation of the company’s online/social media marketing efforts. You will take the lead in the promotion of each events and services of the company through Omni social media channels and assets.

The ideal candidate should be well-versed in the concepts surrounding social media and digital marketing and how the Internet can become a strong asset to securing growing revenue. You should be familiar with social media, tech-savvy and intuitive with great ideas to reinforce our marketing campaign. Staying current with social media trends, successful case studies, and learning journeys of competitors and similar businesses will be key to your success in this role.

Roles & Responsibilities

• Assisting in the formulation of strategies to build a lasting social/digital connection with stakeholders
• Planning, monitoring and sustaining the company’s presence on social media through a curated calendar of engaging and compelling social media posts and social media activation
• Leads the identification, formulation and launching of optimized online/social advertisements to increase the company’s brand awareness across digital and social assets.
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, YouTube, LinkedIn) as well as explore new and ones Baidu, Weibo, WeChat etc.
• Prepare online newsletters, EDMs and promotional emails and organize their distribution through various channels
• Lead internal photography and videography projects and arrangement for sales & marketing
• Other ad-hoc duties as assigned

Requirement:

• Only Singaporean and PR may apply
• Proven working experience of 1-2 years in social media marketing and/or social media management.
• Proven experience in marketing or a related role, preferably in the events/exhibition industry.
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail and customer-oriented. Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Excellent verbal and written English language skills
• Diploma in Communications, Marketing, Business, New Media or Public Relations

As a Shift/ Assistant Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

Responsibilities

• Monitor portioning and ensure quality food preparation to control food
• Communicate all inventory and supply needs to Chef.
• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis.
• adhere to safety and general procedures
• Assist in the development and delivery of staff training which is consistent with business needs
• Verify and supervise line staff and that work are prepared for the next day.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.

Requirements

• Proven work experience
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Familiarity with sanitation regulations

Responsibilities:

• Study client’s requirement and provide optimal logistics operating solutions.
• Work closely with operations to identify any out-of-scope requests, generate change request forms and update standard operating procedures.
• Be the key point of contact between business and its clients, building strategic partnerships, overseeing business performance to strengthen existing client relationships.
• Maintain up-to-date client profile with contract expiry dates and perform contract renewal with clients nearing to the expiry dates.
• Be able to negotiate rates and service scopes with existing clients.
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions.
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation.

Requirements:

• Bachelor's degree in Supply Chain Management / Logistics or relevant qualification and above.
• At least 5 years’ of relevant experience within a similar position in the logistics industry is preferred
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Excellent business acumen, with strong business analytical skills
• Strong project planning & management skill, and handling multiple projects, assignments and duties
• Customer oriented

Role reporting directly into Singapore & Malaysia Cluster Finance Director, based in Singapore. Manage a team of share services resources.

• Lead monthly closing and result publication to the Group through reporting tool (SAP, Teranga, etc), focusing on quarterly and year-end activities.
• Prepare Monthly Management Review, including variance analysis.
• Plan, Coordinate, Consolidate and Submit Forecasts & Budgets.
• Provide leadership and leverage on the accounting shared service on Order to Cash, Procure to Pay and General Ledger activities.
• Ownership of balance sheet reviews and account reconciliation.
• Monitor constantly the evolution of the KPIs (cash, sales, expenses) & provide related analysis in case of evolution, including supporting Functions in controlling their costs.
• Ownership of Internal Control process and ensuring compliance to financial and statutory rules when executing all tasks.
• Supervise the overall Audit process to ensure timeline completion, both statutory and Internal Audit.
• Partner with Tax to ensure compliance to Tax obligations and timeline adherence to external local and internal tax reporting.
• In coordination with Alstom Finance Shared Services (Global Finance Center), streamline accounting processes by defining a dashboard to monitor the overall accounting performance through KPIs.
• Seek synergies and support central automation initiatives across accounting and reporting processes

Performance measurement through:

• Capacity to produce comprehensive & accurate financial information.
• On-time deliverables.
• Provision of sound KPI analysis.
• Audit closure on time as per Group guidelines.
• Tax submissions / requirements met on time.
• Accounting dashboard implementation & KPIs improvement.
• Clarity and relevance of presentation and recommendation to management.
• Process improvement implementation.

Requirements:

• A recognized degree in Accountancy, Finance or equivalent.
• Chartered Accountancy/ equivalent professional qualification preferred.
• Minimum 10 years’ relevant working experience in Controllership, Financial Analysis and reporting.
• Team management experience appreciated, especially shared services and remote teams.
• Experience and proficient in using SAP, Hyperion, Teranga or similar systems.
• Proficient in Microsoft Office.
• Possess strong critical and clear thinking, analytical skills and an eye for detail.
• Resourceful and ability to problem solve independently, with business stakeholders partnership.
• Experienced in working with large European multinational organization with highly matrixed and high paced environment with tight timelines.
• Clear and concise verbal communication with the ability to flex style to interact, communicate and relate to non-finance stakeholders.
• Ability to be steadfast, consistent and impartial to drive a compliant win-win solution.
• Team player, mature and resilient professional who can work independently.

Summary:
We are seeking an experienced Program Manager with a proven track record in managing large-scale projects, particularly in the banking sector. The ideal candidate has strong leadership experience within a bank or as a consultant to financial institutions, excelling in project planning, resource allocation, and issue resolution. This role is ideal for a strategic thinker who can make sound decisions to keep projects on track.

Key Responsibilities:

• Planning:Develop project schedules and resource plans, considering interdependencies.
  
• Project Control:Oversee project issues, reporting, and documentation adjustments.
  Define and evaluate critical path (CP) or other success criteria.
  Collaborate with product and planning teams for seamless project execution.
  Address authority requirements and support administrative tasks.
  

Key Qualifications:

• Extensive PMO experience managing large projects, such as core banking transformations.
• Proven ability to independently handle all PMO tasks listed above.
• Direct experience in the banking industry, either as an employee or as a consultant delivering services to financial institutions.
• Leadership experience within a bank, with strong decision-making skills to maintain project progress.
• Familiarity with user task PMO processes and methodologies.

This is an excellent opportunity for a seasoned professional eager to lead impactful projects in the dynamic banking sector.

Please send your updated Cv to [email protected]

A project manager with min. 5 years of relevant experience in electronics, electrical or IOT.

Responsibilities:

• Develop the project plans and define the project scope, goals and deliverables
• Lead the planning and implementation of project
• Plan and schedule project timelines
• Define project tasks and resource requirements
• Manage project budget and resource allocation
• Provide direction and support to project, support and service teams
• Constantly monitor and report on progress of the project to all stakeholders
• Implement and manage project changes and interventions to achieve project outputs
• Provide periodic project evaluations and assessment of results
• Review the quality of the work completed to ensure that it meets the project standards
• Manage the relationship with the client and all stakeholders
• Create and maintain comprehensive project documentation
• Measure project performance and provide timely update to higher management
• Perform any other tasks as assigned by management

Requirements:

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Project Management Professional (PMP) / PRINCE II or other project management certification
• Minimum 5 years working experience in project management with MNC’s or large sized projects
• Excellent written and verbal communication skills with expertise in conflict resolution
• Has experience in IOT and management of IOT/SI projects
• Preferred experience in electrical LV (must be able to read SLD, and understand electrical installation inside buildings)
• Manage project engineers
• Able to handle few projects simultaneously

Benefits

• Excellent compensation commensurate with experience and skill
• Activities to build company culture of camaderie
• Transportation paid by company from home to office, and office to home
• Free lunch in office

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Your Role:

20% Solution Analysis, Preparation & Communication

- Support preparation of Client-facing discussions

- Support discussion / meetings with Clients

- Research potential partners and solutions for projects

- Prepare implementation solutions and presentation strategy

60% delivery transition & onsite project management

- Drive implementation of project concepts and facilitate coordination onsite

- Forward Planning (Project Calendar)

- Project Personnel Management

- Prepare logistics and manpower planning

- Ensure Purchase order processing & risk assessment management

- Quality Assurance

- Verify technical compliance and safety procedures onsite

- Inventory management (Stock-taking of equipment, Maintenance of equipment, Sourcing of equipment to replace unusables)

20% sales support tasks

- Support other divisions (training, interpretation / translation) within sales activities

- Send basic quotations to clients

- Technical feedback & training (internal & external)

Offered Benefits

• Sales Incentive Scheme
• Solid Induction Programme with personal mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• Flexible work schedule and place
• Quirky office environment
• Exposure to leadership development program
• Access to the latest tech and gadget

Troubleshooting and resolving any problems with business application software.

Creating and overseeing protocols and procedures for the use of any new software applications.

Training employees on the use of any new software applications and maintaining a good work atmosphere.

Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups

Develop solutions following defined standards and high quality

Creating, executing, and maintaining company database

Troubleshooting and resolving any problems with business application software.

Creating and overseeing protocols and procedures for the use of any new software applications.

Training employees on the use of any new software applications and maintaining a good work atmosphere.

Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups

Develop solutions following defined standards and high quality

Creating, executing, and maintaining company database

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Team Summary

The Solutions team in Visa Direct is responsible for Discovery & Implementation of New customers whilst helping existing clients on upsell/upgrade projects. This means working closely with Business teams to fully understand client requirements, then craft and validate the proposed solutions prior to signing. Once approved, delivering on the agreed solution and managing changes that may occur.

What a Solutions Consultant does at Visa:

• Ensuring client requirements is captured and a full understanding of the proposed solution / workflow before a client is signed,
• Consulting and guiding prospects and client on how to best use and ingest our products and services into their operational workflows and solutions, tailoring each proposed solution according to the client’s strategic and go-to market plans,
• Troubleshoot issues by developing a deep understanding of how our product works,
• Guiding clients to implement Visa offerings into their system and ensuring changes in workflow are understood internally and externally,
• Test environment configuration, setup and liaise with internal/external stakeholders to facilitate implementation processes.
• Advocating for client’s views internally and driving continuous product improvements based on client feedback.
• Enabling Sales Consultants and peers with product / technical knowledge, providing coaching for junior members of the team on product capabilities and customer onboarding requirements
• Contributing and managing support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps,
• Keeping abreast of our competition, product development, and changes to the ecosystem.

This role is based out of Singapore Hub and supports Asia Pacific markets. The role will report to Director, Commercialisation and Solutioning APAC for Visa Direct Solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Manage and support the Passenger Relations and Porter teams, ensuring smooth daily department operations.
• Champion and promote the Heartist Culture within the PRO and Porter departments.
• Monitor the appearance, standards, and performance of team members, with a focus on grooming, training, and fostering teamwork.
• Ensure team members are well-versed in lounge services and the airport layout.
• Develop and implement Business Continuity Plans (BCPs) to ensure uninterrupted lounge operations during crises.
• Contribute to projects focused on enhancing service delivery, IT systems, and lounge infrastructure.
• Collaborate with Talent & Culture on recruitment, selection, and performance management processes.
• Maintain strong communication and collaborative relationships with all operating departments.