• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Supervise a team of staff to oversee smooth operation flows and ensure timely collection of all revenue.
• Ensure adherence to internal control system by reviewing Accounts Receivables processes pertaining to revenue, billing and collection.
• Responsible for timely and accurate monthly financial reports.
• Ensure compliance with accounting and regulatory requirements.
• Ensure compliance with prevailing standards and implement workflow changes to adopt new Financial Reporting Standards or business requirements.
• Supervising the team to perform reconciliation of sub-ledger to main ledger including bank reconciliations and preparation of audit schedules.
• Planning and scheduling the team for systems changes, UAT and document changes to processes and system changes and updates.
• Continuously evaluate policies and procedures, tweak processes to gain productivity and ensuring compliance with internal controls.

• Degree in Accountancy, with 10 to 15 years of experience relevant working experience, preferably with CA qualifications.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature. At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

We are seeking a driven and meticulous Assistant Manager, Key Account (Pharmacy) to join our Sales team at Suntory Beverage & Food Singapore. In this role, you will be accountable for delivering key customer sell out (GSV & NSV) budget by driving strategic initiatives to attain sustainable growth. You will also be responsible to foster strong customer relationship, implement customer strategies to drive topline sales and optimize trade spend to maximize profitability.

Job Responsibilities

• Develop the annual account business plans in line with company brand and sales objectives to drive sustainable achievement of company annual and monthly Gross Sales and Net Sales targets within spend budget and company guidelines
• Preparation and negotiation of Customer Account Plans with proactiveness to ensure the achievement of deliverables
• Monitoring and reviewing of account scorecards by category in accordance with prescribed methodology and timeline
• Analysis of sales performance for each customer, sharing of customer insights and proposal of actional next steps
• Establishing positive internal and external customer relationships; including timely sharing of marketing intelligence to internal stakeholders
• Responsible for key accounts receivable and invoicing

Skills & Experience

• Diploma or Degree in Business/Commerce/Retail Marketing or its equivalent.
• Minimum 2 years of FMCG experience in Sales/Marketing
• Strong in account management and negotiation
• Proficient in both English and Mandarin to deal with stakeholders at all levels
• Competent in Microsoft Office applications
• Successful sales track record as well as strong key account management
• Ability to effectively prioritize and manage tasks within a fast-paced environment with attention to detail
• Strong problem solving and quantitative analytical skills
• Strong communication and presentation skills
• Possess excellent interpersonal and communication skills to build trust and long-term relationship with customers
• Positive attitude and meticulous in execution
• Innovative & creative – takes initiative to test, learn & drive improvement to achieve better commercial outcomes
• Problem solving and critical thinking
• Ability to work independently & can coordinate with various functions (internal & external) to get things done proactively
• Strong learning agility and adaptability to handle ambiguity & change
• Team player with initiative and excellent communication skills

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

As our Assistant Manager, you will assist the Senior Roadshow Manager in managing the team of promoters and to lead by example, inspiring and guiding the team to deliver outstanding service and achieve sales targets. You will also be responsible for prospecting potential clients.

Responsibilities

• To reach out and engage the general public
• Lead and motivate team to drive delivery of consistent high standards of performance and behavior
• Consult with prospect and convert possible leads into businesses
• Pursue sales opportunities and close the deals effectively to meet target set by the Company
• Be a positive representative of the company and its brand by conducting all activities with professionalism and integrity
• Training and onboarding of new Roadshow promoters
• Planning of work schedule for the team
• Liaise with vendors
• Any other ad-hoc duties assigned

Requirements:

• Minimum 3 years of relevant experience with supervisory & management experience
• Proven ability to engage and handle customers’ queries
• Basic PC knowledge
• Strong communication and interpersonal skills
• Outgoing and friendly personality
• A great team player

ANS EMPLOYMENT Pte. Ltd.

Singapore

SGD 2,500 - SGD 3,500

Job Description

Responsibilities

• Meet monthly sales target
• Manage enquiries
• Handle documents and applications
• Conduct and arrange interviews for clients
• Provide after sales support

Requirements

• CEI certification required
• Related experience in the industry is an advantage
• Sales oriented
• Good communication skills

Why Join Us:

• 5 days work week
• Attractive basic salary
• Commission + Incentives

Our client is a fast-growing Unified Communications (UC), Multimedia and Information Technology (IT) solutions company, and is a “Certified Great Place to Work” who place great emphasis on growing together and seeing each other as an equal. Now, we are looking for the next member to join us on the mission to make workplace better for all.

Sales Executive

The Role:

The Sales Executive will be reporting to the Sales Director and responsible for meeting the assigned sales target. Focus on new business development and account management such as MNCs, Fortune 1000 companies and major government sectors.

Responsibilities:

• Responsible for the sales of Unified Communications (UC), Multimedia and Information Technology (IT) Solutions to Enterprises, MNCs, and relevant major government sector.
• Execution of business strategies and account planning for target sector.
• Build, manage and farm sales pipeline through cold calls, from existing customer base and internal sales leads.
• Manage end user relationships and develop solutions based on clients’ organizational requirements to strategically map a futureproofing solution to penetrate, win and protect customer accounts.
• Work closely with internal and external consultants to develop proposals based on clients’ requirements.
• Able to communicate with confidence, together with prompt and professional pre and post sales services in exceeding customer’s satisfactions.

Requirements:

• Diploma in IT or Electronics Engineering or relevant discipline
• Possesses 1 - 2 years of B2B sales experience in Audio Video, UC or IT industry
• Enterprising individuals, who are self-driven with excellent sales tactics and strategies to ensure sales growth.
• Preferably have experience in Solutions Sales, and/or have experience in a Solution as a Service (SAAS) environment.
• Ability to present and communicate effectively.

• Infrastructure works like roads, drains, sewer works and ancillary works;
• Rectification of infrastructure works such as roads, drains, sewers and ancillary works for handing over to authorities;
• Provision of amenities such as footpaths/pavements, Personal Mobility Device (PMD) tracks, cycling paths, sheltered linkways, decking, etc;
• Construction of surface parking for cars, buses, heavy vehicles;
• Road traffic and junction improvements such as installation of road signage, lane markings
• Construction of bus stops, bus bays, pedestrian overhead bridges and associated works;
• Earthworks and disposal of debris, removal of stockpiles and other unusable material;
• Slope protection and rectification;
• Trial trench works;
• Minor land clearances and clearing of overgrown vegetation;
• Instrumentation & Monitoring;
• Ad hoc civil engineering works and the like;
• Driving IDD implementation for the works listed above where necessary

Qualification:

• For Infrastructure Projects – Degree in Civil & Structural Engineering from a University recognized by the Professional Engineers Board (PEB) and/or accreditation recognized by the Professional Engineers Board.
• At least 5 years of practical experience in the management of building (e.g. new building, R&R and A&A projects) or infrastructure (e.g. road, drain, sewers, services diversion) projects with contract value of $5 million and above.
• The PM must be familiar with PSSCOC.
• At least 2 years of relevant working experience or involvement in Integrated Digital Delivery (IDD) for project delivery and built environment industry.
• The candidate should possess a strong, mature and proven ability to organize, manage and motivate a project team. The candidate must be able to work well with stakeholders and exercise good judgement in relation to project management and construction matters, including good knowledge of the Construction Contract.

• To prepare project workflow and timeline to ensure that the project objectives are met;
• To lead and prepare the obtaining of project funding/s
• To manage and work with project team in the tender preparation and procurement of project consultant/s
• To manage and ensure the timely delivery of investigation and survey works recommended by project consultant/s;
• To identify potential design, construction related issues and/ or contractual disputes and provide appropriate solutions
• To resolve technical, design and construction issues with project consultant/s;
• To manage project consultant/s in delivering the Detailed Design on time and in accordance with the project timeline;
• To liaise with authorities and stakeholders to ensure approvals and/or no objections are obtained for the project commencement of project;
• To manage project consultant/s and contractor/s in completing the construction works on time and in accordance with the project timeline
• To ensure the project consultant/s and contractor/s conduct pre-construction review sessions e.g. Value Engineering, Design for Safety Review/s, etc;
• To review project progress claims/ project related payments along with the relevant support personnel, to assess if there are any discrepancies and to comment and verify accordingly;
• To assess the recommendations put up by project consultants on any extension of time and/ or variation order and decide whether to put up for management approval as a variation order.

Qualification:

• For Infrastructure Projects – Degree in Civil & Structural Engineering from a University recognized by the Professional Engineers Board (PEB) and/or accreditation recognized by the Professional Engineers Board.
• At least 5 years of practical experience in the management of building (e.g. new building, R&R and A&A projects) or infrastructure (e.g. road, drain, sewers, services diversion) projects with contract value of $5 million and above.
• The PM must be familiar with PSSCOC.
• At least 2 years of relevant working experience or involvement in Integrated Digital Delivery (IDD) for project delivery and built environment industry.
• The candidate should possess a strong, mature and proven ability to organize, manage and motivate a project team. The candidate must be able to work well with stakeholders and exercise good judgement in relation to project management and construction matters, including good knowledge of the Construction Contract.

Job Description: Digital Product Manager

Company Overview:

Uniweb Pte. Ltd., established in 2015, is a leading payment gateway in Singapore that integrates payment solutions such as Alipay, WeChat Pay, Visa, and GrabPay, serving over 6,000 merchants. The company focuses on helping businesses target younger generations and tourists with tailored marketing and payment services.

Key Responsibilities:

• Lead the development and management of digital payment products, ensuring they meet business and market needs.

• Collaborate with internal teams (development, sales, marketing) to create product roadmaps and oversee their execution.

• Conduct market research to stay up-to-date on trends, customer needs, and competitor products.

• Analyze product performance, gather feedback, and implement improvements.

• Manage the product lifecycle from ideation through launch, including post-launch analysis.

• Work closely with the marketing team to ensure effective product positioning and promotional strategies.

• Act as the point of contact between the technical team and stakeholders, ensuring clear communication and alignment of product goals.

Requirements:

• Bachelor’s or Master's degree in Business, Computer Science, Marketing, or related field.

• Proven experience as a Digital Product Manager or in a similar role, particularly within fintech or payment solutions.

• Strong understanding of payment technologies and digital marketing trends.

• Excellent project management skills, with the ability to manage multiple initiatives.

• Strong analytical and problem-solving skills with a customer-oriented mindset.

• Experience in working with cross-functional teams and managing external stakeholders.

• Strong communication skills, both written and verbal.

This role is ideal for someone passionate about digital products, innovation and self-driven, with a focus on enhancing payment experiences across various platforms.

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store, SuperNature in Dempsey, as well as a chain of butcheries in major supermarkets island-wide.

SuperNature (organic supermarket) located in Dempsey Hill is hiring Café Manager to provide efficient services to customers.

Responsibilities:

• To handle customers’ enquiries and complaints
• To be responsible for stock positioning, shelf life and the monitoring of stock levels (food display, beverages, perishables& non-inventory items)
• To manage write-offs, stock damage and discrepancies
• To coordinate monthly and yearly stock take with the Operations Manager
• To conduct stock investigation upon request by Operations Manager or HQ
• To achieve the monthly sales target given by Operations Manager
• To maintain proper accountability for cash registers, prepare daily earnings for banking
• Plan staff’s duty roster and assign duties to staff / deploy staff where necessary
• Conduct daily or weekly meetings and briefings and send daily sales reports
• To supervise sales staff and the day-to-day operations of the store
• Assist in hiring and interview of FOH staffs
• To conduct cafe floor orientation and basic product knowledge training to new staff
• To provide training new staffs with customer services, operations and housekeeping training
• To assist the Chef in training the FOH staff on the menu
• To liaise with the office on various operational matters such as marketing, accounts, and administrative matters
• Manage the shop in the absence of the Operations Manager
• To undertake ad-hoc duties as assigned by Operations Manager

Requirements:

• GCE ‘O’ level, Diploma or equivalent
• At least 2-3 years of experience in relevant field
• Possess excellent communications skills
• Efficient and can work well under pressure and tight deadlines
• Able to work weekends and public holidays (44 hours per week)

Job Highlights:

• Progressive Leave Scheme
• Fast-Paced, Passionate and Energetic Work Culture
• Group Medical & Hospitalization Insurance
• Flexi Wellness Plan
• Staff Card Discount Program

CBRE, a leading global provider of integrated facilities and corporate real estate management, is seeking a highly motivated and experienced Quality and Compliance Manager to oversee the APAC region.

As the Quality and Compliance Manager, you will play a crucial role in ensuring customer quality and compliance with GxP services delivered across the sites under your responsibility. You will manage a team of 3-5 direct reports in the realm of real estate and facilities management.

Responsibilities

• Lead the implementation and management of the Quality Management System (QMS) across the APAC region, ensuring compliance with regulatory standards and client-specific requirements.
• Actively participate in quality-of-service delivery for regulated services provided by CBRE and subcontractors in the facility and real estate management sphere.
• Interface with the Client's Quality Assurance team to support routine quality assurance and quality control operations.
• Collaborate with CBRE Excellence Centers on Quality Events, CAPAs, Change Controls, and Root Cause Analysis processes.
• Provide local support by ensuring timely and quality inputs to CBRE Excellence Centers for these processes.

Major Accountabilities/Tasks:

• Oversee the day-to-day quality and compliance aspects with the operations team at one or more account sites.
• Monitor GxP operations at each site to ensure compliance with local and global regulatory standards and client-specific requirements.
• Serve as the primary point of contact for client teams and subcontractors regarding training and compliance matters.
• Drive self-inspection programs and vendor management initiatives within the facility and real estate management context.
• Provide leadership and support to the project team to ensure consistency in approach and standards.
• Ensure all master service agreement and quality agreement deliverables are executed in accordance with contract terms.
• Conduct Gemba walks and GxP performance management activities, fostering a quality culture within CBRE and subcontractor on-site teams.
• Lead, analyze, define, execute, and implement project plans in collaboration with project teams.
• Perform vendor qualification, including surveys and risk assessments of potential vendors.
• Report on project progress and vendor qualifications to the Quality Leadership Team, escalating issues as necessary.
• Define and implement processes, procedures, and related documentation for continuous improvement in project management and vendor qualification.

Requirements:

• Bachelor's degree in Engineering or equivalent related work experience.
• Minimum 5+ years of related work experience, preferably within a quality organization in the Life Science Environment, Pharma, Cosmetics, or Food Industries.
• Minimum ISO 9001 certification required.
• Proven leadership experience in facilities management or real estate is essential.
• Ability to work collaboratively with cross-functional teams and make informed decisions.
• Excellent communication skills, both written and verbal.
• Strong leadership skills to establish and maintain high standards.

If you are a highly motivated individual with a strong background in Quality and Compliance within the facilities management or real estate sector, we invite you to apply for this exciting managerial position. Join our team and make a significant impact on ensuring customer satisfaction and compliance with GxP services across the APAC region. Apply now!

Please note that only qualified candidates will be contacted for further consideration.

JOB DESCRIPTION

1)Ensure good customer experience, satisfaction and customer loyalty.

2)Ensure the smooth running of the coffeeshop operations in line with the company’s business objectives.

3) Oversee and hands-on daily operation

4) Train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5)Calculate future needs in kitchenware and equipment and place orders, as needed

6) Prepare shift schedules

7) Supervise kitchen and wait staff and provide assistance, as needed

8) Monitor compliance with safety and hygiene regulations

9) Gather guests’ feedback and recommend improvements to our menus

Requirements :

1)Have F&B working experience.

2) Able to improve sales from soical media posting and marketing.

3) Friendly personality and hospitable to all guests.

4) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

5)Positive attitude with a strong sense of communication with customer.

Position Overview:

We are actively recruiting dynamic and motivated Sales Representative/Associate to become part of our client’s expanding team. The ideal candidates will be instrumental in driving sales, connecting with customers, and managing various sales activities, including telecalling, door-to-door marketing, and digital promotions.

Primary Responsibilities:

• Handle incoming calls and address customer inquiries promptly.
• Follow up on quotes and leads while scheduling meetings with clients.
• Conduct telecalling with existing customers to arrange meetings and discuss promotional offers.
• Prepare sales orders, coordinate courier services, and oversee delivery timelines.
• Create and implement promotional campaigns targeting current customers.
• Engage in outdoor and door-to-door marketing initiatives.
• Manage social media marketing and execute email campaigns (EDMs).
• Enhance the sale of current inventory through innovative promotions.

Qualifications We Are Seeking:

• Exceptional communication skills with a strong customer service orientation.
• Ability to work collaboratively within a team environment.
• A positive, proactive mindset with a readiness to learn and adapt.
• Strong organizational skills and keen attention to detail.
• Initiative in identifying new opportunities and sales avenues.
• Previous experience in sales or marketing is advantageous but not mandatory.

Why Join This Team?

• Experience growth in a fast-paced, dynamic environment.
• Be part of a collaborative culture that emphasizes continuous learning.
• Seize the opportunity to enter and thrive in the IT industry.

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

• Develop business strategies to enhance sales opportunities in target markets within Singapore.
• Establish and maintain relationships with existing customers to ensure high satisfaction levels.
• Identify promising existing accounts for growth, as well as seek and convert new account opportunities.
• Manage customer negotiations, follow up on inquiries, and effectively close sales.
• Conduct domestic sales visits to pursue and develop strategic sales opportunities.
• Foster strong relationships with customers and their service teams, and implement renewal proposals for current products.
• Regularly visit existing customers and follow up to boost maintenance sales.
• Monitor competitor activities and stay updated on new developments.
• Continuously seek opportunities for improvement.
• Prepare monthly sales reports, forecasts, and market insights.
• Participate in oil and gas exhibitions or other relevant sales events as needed.
• Perform any additional tasks assigned by management

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

The successful candidate will work in a team and required to:

• Prepare timely and accurate monthly, quarterly and yearly financial statements for local and multinational companies which include preparation of budget and variance analysis, diagnostic assessment or health check, through the use of computerised accounting and ratio analysis solutions.
• Manage both local and multinational companies payroll for their staff which include compliance of all applicable taxes and government regulations.
• Provide in-depth accounting and financial advise to clients.
• Keep track of expenses reporting and GST application& submission of GST returns

We welcome you to join and grow with us, if you possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 5 to 8 years of relevant experience in accounting and advisory field
• Abreast with the latest technical and accounting standards such as SFRS, IFRS and US GAAP
• Ability to plan and manage teams
• Good and sound knowledge of outsourcing environment
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment.

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Lee Kong Chian School of Business (LKCSB).
• Student Pass Management
  • Support the application process for student passes for all postgraduate programs.
  • Address and resolve administrative issues and queries related to student pass applications.
• Information and Scholarship Application Management
  • Streamline and collate lead information.
  • Support scholarship applications by ensuring timely notifications and e-filing of lead data.
• Application Process Management
  • Ensure a seamless application process for postgraduate program applicants at LKCSB.
  • Maintain proper documentation of application materials and follow up with applicants promptly.
• Admissions Process Coordination
  • Facilitate a smooth admissions process for LKCSB postgraduate programs.
  • Coordinate admission and scholarship interviews.
  • Manage the sending of admissions offers and other related administrative tasks.
• Event Operations Support
  • Manage event operations, including the preparation of promotional materials for outreach activities.
  • Handle event setup, preparation, and registration for both on-campus and virtual information sessions.
  • Ensure event details are communicated to registrants and follow up with them.
  • Attend to walk-in and telephone queries regarding events.
• Outreach Capability Improvement
  • Enhancing outreach capabilities via digital systems.
• Prospective Candidate Engagement
  • Provide high-level service and customer experience to prospective candidates, addressing their queries and concerns promptly and effectively.

• Bachelor's degree.
• Minimum 3 to 5 years of relevant experience marketing education products, wholesale and retail, preferably in an Institute of Higher Learning.
• Good interpersonal skills, prior event planning and administrative/recruitment experience would be advantageous.
• Good written and verbal communication skills.
• Understanding of postgraduate programmes or education environment a plus.
• Self-starter with initiative, and a good problem-solver.
• IT savvy and proficient in MS Office, Excel and Outlook.
• Meticulous with attention to important details.
• Pleasant personality and a strong team player.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• Monday to Friday; office hours
• Accessible location; Walkable distance from MRT Station in the central location
• Competitive Salary & Benefits
• 2 years Contract (Possibility of conversion/ renewal)

Our client, our established government-linked agency in the healthcare sector, is seeking for suitable candidates to join the growing team!

Job Responsibilities:

• Support the Chief Information Security Officer and Team lead with engaging the Community health sector on Cyber Security Initiatives
• Provide outreach to the relevant sectors on Security best practices
• Drive the compliance program and outreach to the sector
• Support the sector and digitization team engagement with sector on cyber security
• Spearhead and drive the Cyber Essential+ certification and Trust Mark certification program

Job Requirements:

• Minimum Degree in Information Technology or equivalent
• Minimum 10 years of relevant work experience in Cyber Security, preferably from both vendor and end user environment
• Candidates with professional certification in CISM, CRISM, CGEIT will be preferred
• Good understanding of Cyber Security best practices and standards (NIST, ISO27000, Cyber Kill Chain, MITRE)
• Knowledge on Cyber Security Governance and Assurance is preferred
• Good past track record in stakeholder management

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

• To drive the application and implementation of IDD in JTC Projects.
• To steer relevant stakeholders towards a fully integrated data-driven mode of operation for JTC’s building and infrastructure projects;
• To develop and implement Employer’s Information Requirement (EIR) for the Built Environment projects together with the project team
• In charge of the issuance of EIR as per project specific requirement (before call of tender), amend as necessary by consulting JTC prior to issuance, support project team in tender evaluation and queries, review and enforce the digital implementation according to JTC’s Employer Information Requirement (EIR) and Model Content Requirement (MCR) as per each project, make suggestions to improve upon it, provide JTC with the feedback collected from project team;
• Involved in managing the Common Data Environment (CDE) JTC’s project delivery platform OPTIMUS (all versions). Assist in helping with the configuration and setting up project environment in OPTIMUS. Handle user-based process query and handholding and clinic sessions if necessary for each assigned project.
• Check Building Information Modelling (BIM) model quality and ensure BIM data standardization according to JTC’s standards and specification at all project milestones as defined in EIR and MCR. Review contractor and consultants’ submission of Building and Operation Data (BOD) according to MCR. Ensure that all BIM models are updated and submitted on time into OPTIMUS at specified project milestones. In charge of updating assigned project’s shared parameters, template file for BOD schedules, and updated model content objects for assigned project as required and store the latest file inside OPTIMUS.
• Practice Integrated Digital Delivery (IDD) – use of specific digital technologies and tools to integrate work processes and improve construction workflows. These include Virtual Design Construction (VDC), drone-based inspection, lidar scanning / point cloud models, 360 photo platform, and others as defined in the project’s EIR. Conduct IDD bi-monthly review meetings for each project.
• Assist in JTC’s corporate digital project if so directed. Such as innovation projects, updating of corporate MCR library, etc

Qualification:

• Possess a Tier 2 Digital Delivery Management (DDM) Accreditation Scheme by building SMART Singapore or equivalent.
• At least 5 years of relevant working experience in implementing Integrated Digital Delivery (IDD) for project delivery and built environment industry

To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.

To be responsible for the building, fixtures, facilities, equipment, machinery and project management in the event when alteration and amendment works are carried out in the hotel.

To be responsible for the overall effectiveness of Engineering Department.

• Prepare annual engineering maintenance budget and manage engineering maintenance costs within budget
• Managing the facilities requirements for Company facilities
• Control designated site facilities budget
• Oversee operations across multiple facilities
• Oversee facilities and general maintenance services
• Repair and maintenance of facilities
• Fall under facilities or engineering
• Support facilities management and facilities engineer on repairs and renovation projects
• Recommend the facilities capital improvement budgets
• Assist in facilities safety measures
• Supervise maintenance and repair of facilities
• Hold overall responsibility for facilities operations
• Building the portfolio facilities team
• Manage day to day facilities and building systems maintenance
• Lead all facility related staff including facility contractors
• Develop and monitor annual facilities budget
• Oversee maintenance contracts with vendors and service providers and engineering purchases
• Understand any facilities-related issues
• Prepare maintenance and facilities annual budget and plan
• Any other suitable tasks as and when assigned by General Manager/Executive Assistant Manager

Overseeing sales, promotions and campaigns

Planning and directing the hiring and training of new Sales Representatives

Directing and coordinating all sales activities.

Preparing sales budgets and projections.

Tracking and analysing sales statistics based on key quantitative metrics

Handling and resolving customer complaints regarding a product or service

Advising representative on policies and Standard Operating Procedures (SOPs)

Requirement

• At least 2 years supervisory/managerial capacity
• Ability to work well with people of all levels within the organization
• High degree of professionalism and good business etiquette
• Detail -oriented
• Flexible
• Goal-oriented
• Proficient in Microsoft Office
• Communication Skills
• Negotiation Skills
• Presentation Skills
• Planning and Organizing Skills