• Min 8 years of L2 network and server support experience
• Must have experience in manufacturing / industrial experience at a manufacturing plant.
• Comfortable to work a Jurong Island

Job Description

• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 8 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Singaporean only

Reg No. R1980724

Triton AI Pte Ltd

License no. 21C0661

• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company
• Attractive Benefits

Do you want to play a central role in delivering our baggage handling systems to airport projects and logistics system all around the world?

Take  this opportunity to become Test Manager for global airport and logistics system projects.

You will have a key role in ensuring that our state-of-the-art baggage handling and logistics systems are handed over to our customers in the quality that they expect. You will be working with multi-disciplinary teams and interacting with team members ranging wide in nationalities globally.

Ensuring the quality of our systems

As a Test Manager, you will be involved from the beginning of our projects. You will be an active member of the project management team of the project that you are working for, and from the very beginning of the project your focus will be on quality, validation of requirements, and commissioning strategy. Furthermore, you will be involved in decisions on how and when mechanical, electrical and software components will be tested. We will train you in our products and processes as well as in our test and commissioning strategies.

You will:

• Create an overall Integrated Test Plan (ITP) for the project.
• Decide on a decommissioning and commissioning strategy.
• Work together with the Project Manager and the Technical Project Manager on risk management, to ensure that the right balance is found with regard to what to test.
• Contribute to the schedule, budget, resource plan and site management plan.
• Review test cases from all internal stakeholders as well as from suppliers.
• Organise Factory Acceptance Testing (FAT), both on emulators and on physical test loops.
• Lead the test and validation process on sites where we commission our systems.
• Communicate with our clients regarding the progress of testing.
• Perform acceptance testing together with the people from the airport.
• Lead the process of requirement management.
• Work in our head office but also on site at the place of installation, for a longer period.

Project Management Skills

We see a Test Manager as a Project Manager with focus on testing, validation, and quality. You will operate in large and complex projects, where you cooperate and communicate with many stakeholders across the organisation. You are robust, structured, and flexible; you have a keen cultural awareness and enjoy having a dynamic workday where you put your great collaboration skills to use. Furthermore, you:

• See yourself as a Project Manager or you have the ambition to go in that direction.
• Have good communication skills, both verbally and in writing (English).
• Enjoy working in other countries for longer periods of time.
• Understand software development processes.
• Know how to multitask and prioritise your tasks.
• Are proactive and constructive in your approach to your assignments and in your teamwork with stakeholders from different cultures and with different personalities.
• Know your way around IT systems..

Sales Administration Responsibilities

• Establish leads/partnerships and direct efforts to achieve Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia room night goals based on market segmentation and budget and to develop ongoing relationships with the clients
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals
• Develop account qualifications criteria and use market research to identify priority markets and accounts , to assign sales to assure coverage to all major markets and segments
• Monitor weekly activity of Senior / Sales Managers and ensure sales team is maximizing the use of resources to penetrate new accounts
• Develop annual sales department budget and execute sales programs and activities

​​​​​​​​​​​​​​Sales Personnel Development Responsibilities

• Recruit, select train and motivate Sales department personnel to achieve sales goals
• Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
• Maintain established personnel policies and procedures of the hotels

Market Planning Responsibilities

• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
• Monitor forecast of all Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia and identify valley periods of sales emphasis and achieve forecast

Communications Responsibilities

• Maintain close and open communication with other department heads
• Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain  timely and responsive communication with accounts and prospects

Personal Account Servicing Responsibilities

• Joint service key accounts with Senior / Sales Managers  and ensure continuity in our communications with accounts

Inventory Management Responsibilities

• Monitor transient bookings in relation to room availability, room type and customer spending potential to maximize rooms and other revenue
• Ensure all corporate transient contracts are loaded and kept within a central file

Other Responsibilities

• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel

OVERVIEW:

Sportradar are looking to bring in an experienced, customer-driven Sales Director to manage and develop our Enterprise accounts in Asia. The successful candidate will report to the VP, APAC Sales and will have a significant impact on the growth of our business. Our international environment, direct client communication and portfolio of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Develop and drive our business in the region through regular communication with C-suite executives, establishing yourself as a trustworthy and knowledgeable individual capable of influencing decision making at management level.
• Use all available resources to identify and cultivate sales opportunities to cross-sell and upsell; manage pipeline, revenue forecasts and sales activities to ensure data accuracy.
• Be the link between the client and internal development teams during the product integration phase.
• Work closely with marketing and product teams on presentations, product demos and on-site customer visits; devise new approaches to problems and work with the relevant internal teams on enhancing our capabilities and market reach.
• Contract preparation, creation and submission of proposals, sales information and presentations.

YOUR PROFILE:

• Communication and Presentation: This role requires strong verbal skills in English and Mandarin, other Asian languages such as Japanese and Korean are highly desirable. The ideal candidate shall display executive presence and confidence in customer and stakeholder management.
• Knowledge and Experience: You are expected to have a strong understanding of data and API products and specific experience in dealing with both B2B and B2C companies; those coming from an iGaming or bookmaking background will be given priority.
• Relationship Management: Proven track record of building and managing relationships with senior executives in complex organisations and the ability to read people and flexibly adjust your approach depending on circumstances.
• Creativity: You are strongly encouraged to think outside of the box, to anticipate situations and find solutions before they emerge.
• Independent and results-oriented attitude; highly motivated and enthusiastic about new challenges
• Significant regional experience and ability to travel around Asia up to 25% of the time.

OUR OFFER:

• Competitive salary (based on experience and location)
• Lots of opportunities to develop and progress your career in a high-growth team in Asia
• You will be surrounded by enthusiastic sports fans in a dynamic, multi-cultural office
• Wide range of work benefits
• Flexible working environment

Do you want to be a Project Manager for Steel Work Design and Installation for Baggage Handling or and Logistics System projects all over the world?

Do you have experience with Primavera P6 and Microsoft Project and would you like to develop yourself in this field, then take this opportunity to support our global airport and logistics projects.

Play a key role in large-scale projects.

As a Subsystem Project Manager in Steel Works in our Organization, it is your job to create and maintain the project time schedules for our projects together with the other project team members. As a Project Scheduler you report to the Senior Manager, Project Management and Site Integration Department.

You are working consistently to keep our schedules updated and progress to the dynamics of our projects. Your responsibilities are:

• Project planning and control including Schedules / Specifications / Finance / Quality & HSE.

Ensure all trade personnel, material and equipment is available to support projects.

• Ability to read structural drawings, connection details, structural steel knowledge/experience.
• Regularly inspect work for quality and ensure adherence to project and PE's specifications.
• Collaborate and maintain positive relationship with engineers, customers, design teams, subcontractors, suppliers, and other stakeholders to ensure compliance with specifications, requirements, and regulations.
• Follow up on all fabrication and installation job fit up, welding and inspection.
• Attend and actively participate in site safety meeting, offsite meeting, site installation inspection.
• Maintain documents and records, work with professional engineer for authorities' submission.
• Understanding and compliance with all Authorities' and BCA's regulations and requirements.

CHUAN LAM PRODUCTION PTE LTD is a leading events services company specializing in delivering exceptional experiences from conceptualization to execution. We are currently seeking a detail-oriented and highly organized individual to join our team as a Project & Sales Coordinator. In this role, you will play a critical role in managing projects and providing support to the sales team, ensuring the smooth and successful delivery of our events.

As a Project & Sales Coordinator, you will be responsible for coordinating with various stakeholders, both internal and external, to ensure all aspects of projects are well-managed and executed flawlessly. You will assist the sales team in managing client relationships, preparing proposals, and maintaining accurate records. Additionally, you will support the project team in planning, scheduling, and executing events, ensuring that all operational requirements are met to meet our clients' expectations.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys managing multiple tasks simultaneously, and has a strong interest in the events services industry. We offer a dynamic and collaborative work environment, with opportunities for growth and development.

Responsibilities

• Coordinate with internal teams and external partners to ensure the successful execution of projects
• Assist the sales team in managing client relationships, preparing proposals, and maintaining accurate records
• Support the project team in planning, scheduling, and executing events, ensuring operational requirements are met
• Conduct market research and analysis to identify potential sales opportunities
• Assist in the development of sales strategies and tactics to maximize revenue
• Maintain up-to-date knowledge of industry trends, competitors, and best practices
• Provide exceptional customer service and promptly address client inquiries and concerns

• Proven experience in project coordination and/or sales support
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite
• Knowledge of event planning and logistics is preferred
• Ability to work independently and collaborate effectively in a team
• Attention to detail and ability to prioritize tasks
• Ability to thrive in a fast-paced and dynamic environment
• Excellent problem-solving and decision-making abilities
• Flexibility to work evenings and weekends, as required

If you would like to join our team, kindly send your resume to [email protected]

We are seeking a dynamic and experienced Business Development Leader to spearhead our growth initiatives in staffing and recruitment. This role requires a strategic thinker with a deep understanding of the staffing industry, exceptional leadership skills, and a proven ability to expand business operations both domestically and internationally.

Key Responsibilities:

1. Strategic Planning and Execution:

• Develop and implement comprehensive business development strategies to drive growth in the staffing and recruitment sector.
• Identify new market opportunities and design strategies for expansion into domestic and global markets.

• Strong Client portfolio and resource network
• Build and maintain strong relationships with key clients, understanding their staffing needs and delivering tailored solutions.
• Lead client negotiations and close high-value deals to meet revenue targets.

• Conduct thorough market research to identify trends, opportunities, and competitive landscape in both domestic and international markets.
• Utilize market insights to inform business development strategies and decision-making.
• Ability to provide market intelligence

• Lead, mentor, and motivate a high-performing 360 consulting team.
• Foster a collaborative and results-driven culture, ensuring team members achieve their individual and collective goals.

• Develop and execute strategies for entering and expanding in new international markets.
• Navigate regulatory requirements and cultural nuances to successfully establish and grow operations overseas.
• Experience in working with oversea expansion and hiring needs

• Identify and cultivate strategic partnerships and alliances that enhance service offerings and market reach.
• Collaborate with internal teams to integrate partner capabilities into overall business strategy.

• Manage budgets, forecasts, and financial performance of the business development function.
• Ensure that all activities align with overall company financial goals and objectives.

• Bachelor’s degree in Business, Marketing, Human Resources, or a related field; MBA or advanced degree preferred.
• Minimum of 5 years of experience in business development within the staffing and recruitment industry.
• Proven track record of successfully expanding business operations both domestically and internationally.
• Strong understanding of staffing/recruitment processes, industry trends, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and execute methodically.
• Experience with market research, analysis, and competitive intelligence.
• Proficiency in CRM software and other relevant business development tools.
• Willingness to travel as required.

Competitive salary and performance-based bonuses.

Comprehensive benefits package.

Opportunities for professional growth and development.

A collaborative and inclusive work environment.
Remote Opportunity

• From Shipping/Logistics/Supply Chain/ Technology experience added advantage
• Minimum 5 years experience in project management (running scrum agile) in software delivery
• Certifications in Agile (e.g. SCM, SAFE) are compulsory, Change Management (e.g. PROSCI) is a plus
• Salary: up to $8,500 + VB

Summary:

As a Scrum Master in the BTT team, you will manage your assigned projects within a project team, collaborating with stakeholders to translate requirements into business solutions. You will partner with the Product Owner to define the product roadmap, act as the functional and subject matter expert for the solution, and serve as the liaison between product, technology, business, and governance teams. Your role includes timely reporting of project progress to key stakeholders, ensuring successful implementation to drive business efficiency and innovation.

Role and Responsibilities:

Project Delivery Management:

• Control and analyze the project delivery process.
• Identify and manage cross-team dependencies and risks, facilitating problem-solving and ensuring timely resolution of impediments.
• Lead and facilitate Agile ceremonies to drive effective and consistent outcomes.

Team Coaching and Support:

• Coach and guide Feature Team members on Agile principles, processes, and behaviors.
• Support Feature Team members in collaboration and obstacle anticipation.
• Facilitate brainstorming sessions to resolve obstacles and identify continuous improvement opportunities.

Progress Tracking and Reporting:

• Support the Feature Team in measuring and consistently tracking progress.
• Prepare and assist with communication to all levels of management, including presentations and documents for project progress reports and relevant meetings (e.g., monthly steering committee, superusers).

Stakeholder Engagement:

• Serve as a liaison between business and technical teams to drive effective, timely solutions that meet both strategic and operational needs.
• Utilize matrix reporting for project progress tracking and reporting.

Requirements:

Education and Experience:

• Bachelor's degree in IT, Engineering, Science, or a related field.
• Minimum 5 years of experience in project management (running Scrum Agile) in software delivery, preferably in the Logistics, Supply Chain, or Technology industries.

Certifications:

• Certifications in Agile (e.g., SCM, SAFE) are compulsory. Change Management certifications (e.g., PROSCI) are a plus.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Royal Ocean Marine is seeking an experienced Offshore Senior Operation Manager to join our client's team. As the Offshore Senior Operation Manager, you will oversee the entire offshore operation and ensure the efficient and safe execution of offshore projects. Your responsibilities will include managing the operations team, coordinating with clients and suppliers, optimizing project logistics, and ensuring compliance with industry regulations.

We are looking for a highly organized and detail-oriented professional with previous experience in offshore operations. You must have strong leadership skills, excellent communication abilities, and the ability to work well under pressure. If you thrive in a fast-paced and dynamic environment, we would love to hear from you.

Responsibilities:

• Oversee and manage the entire offshore operation to ensure efficient and safe project execution
• Coordinate with clients, suppliers, and other stakeholders to ensure timely project delivery
• Optimize project logistics, including vessel scheduling, crew allocation, and equipment deployment
• Ensure compliance with relevant industry regulations and standards
• Monitor project progress and provide regular updates to senior management
• Manage and mentor the operations team, providing guidance and support as needed
• Identify areas for process improvement and implement changes to enhance operational efficiency

• Bachelor's degree in a relevant field
• Minimum of 8-10 years of experience in offshore operations, preferably in the maritime industry
• Strong knowledge of offshore project management and industry best practices
• Excellent leadership and communication skills
• Ability to work well under pressure and manage multiple projects simultaneously
• Familiarity with relevant industry regulations and compliance requirements
• Experience with project planning and logistics
• Proficient in the use of project management software and tools

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

You will be joining a dynamic team that delivers award-winning digital campaigns. If you are strong in delivering and developing exciting digital media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!
 
Our Client

We are Constellation – a bespoke Publicis Groupe Team delivering end-to-end solutions for one of Groupe’s most prized clients, Samsung, a top-five-in-the-world company boasting an audience of over 1 billion people in 80 countries.

Ready to work with one of the biggest clients in the world?  We’re a multi-disciplinary team with ambitions of transforming marketing by putting people (including our customers) first, and we’re looking for new talent to deliver purposeful work that can be demanding, but our ideal candidate relishes a challenge.

So, if you’re ready to join a world-class agency and a top-tier client, we’re ready for you.

Main Responsibilities

• Support Regional Strategy & Guidelines Development
• Create strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Lead Quarterly Competitive Reporting for Mobile & Consumer Electronics – Work with Local Markets & Cross-Functional Teams to ensure quality of output and on-time, in-full delivery; and providing Quality Control/Strategic Inputs
• Apt knowledge & understanding of digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and Social
• Have prior platform experience in managing both online and offline media campaigns, including but not limited account setup, strategy development, organization, and management
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues

Company Overview: Aethir is a leading technology company specializing in cutting-edge Artificial Intelligence (AI), pioneering Blockchain Gaming, and groundbreaking Decentralized Physical Infrastructure Networks (DePIN). With a relentless focus on innovation, we are dedicated to pushing the boundaries of what is possible and creating impactful solutions that shape the future of the technology industry.

Role Overview: As the Product Marketing Director at Aethir, you will be responsible for developing and executing strategic marketing initiatives to drive the success and growth of our innovative products. You will lead a dynamic team, collaborate with cross-functional departments, and leverage your deep understanding of market trends to position our products effectively in the market. Web3 experience is highly desirable for this role.

Key Responsibilities:

• Marketing Strategy: Develop and implement comprehensive marketing strategies that align with company goals and drive product adoption and growth.
• Product Positioning: Define product positioning, messaging, and value propositions that resonate with target audiences and differentiate our products in the market.
• Market Research: Conduct market research and competitive analysis to identify market opportunities, customer needs, and industry trends.
• Go-to-Market Plans: Create and execute go-to-market plans for product launches, including coordinating with product development, sales, and communication teams.
• Content Creation: Oversee the creation of compelling marketing content, including product collateral, case studies, white papers, videos, and presentations.
• Campaign Management: Plan, execute, and optimize marketing campaigns across various channels, including digital, social media, events, and partnerships.
• Performance Analysis: Monitor and analyze the performance of marketing initiatives, using data-driven insights to optimize strategies and achieve key performance indicators.
• Team Leadership: Lead, mentor, and develop a high-performing marketing team, fostering a culture of collaboration and innovation.
• Stakeholder Collaboration: Collaborate with internal stakeholders, including product management, sales, and executive leadership, to ensure alignment and support for marketing initiatives.
• Budget Management: Manage the marketing budget, ensuring efficient allocation of resources to achieve marketing objectives.

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience as a Product Marketing Director or similar senior marketing role in a technology-driven environment.
• Strong understanding of marketing principles, product positioning, and go-to-market strategies.
• Demonstrated success in developing and executing marketing strategies that drive product growth and adoption.
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strategic thinker with strong analytical and problem-solving abilities.
• Ability to thrive in a fast-paced, dynamic startup environment.
• Experience in AI, blockchain, or gaming industries is a plus.
• Web3 experience is highly desirable.
• Proficiency in Mandarin is highly preferred to communicate with internal stakeholders.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Work within a Global and Local Team
• Collaborative and innovative work environment with opportunities to contribute to cutting-edge projects.

Get to know the Role:

• Scanning the technical and business environment for insights and trends to identify key growth opportunities for the company that will build sustainable competitive advantages.
• Translating organization-level strategies in Tech into actionable functional deliverables and re-allocating the business portfolio to align with market opportunities.
• Driving decision-making and ensuring major initiatives are coherent with the company’s and Technology team’s strategic direction.
• Sustaining the momentum of strategy execution and instilling organizational discipline to realize commitments to strategic plans

The Day-to-Day Activities:

• Develop and/or update the company’s technology strategies on a regular cadence, including identifying and prioritizing major cross-functional initiatives by synthesizing:
  • Internal business performance and technical competencies
  • External trends (technological, market, customer, competitor, regulatory, etc.)
• Provide inputs and advise the Co-Founders and Tech Sr. Leadership team on critical issues (e.g. strategic initiatives, BU-level plans, and major investments) based on clear issue framing, systems-level thinking, and rigorous analyses
• Bridge business opportunities with product development via a keen grasp of the business imperatives and a clear understanding of the possibilities and/or limitations of technology
• Lead the incubation of experimental business opportunities, including the development of baseline capabilities, the definition of the parameters of success, and ensuring a smooth transition to operations Support Tech leaders on Team-level strategy and facilitate cross-pollination of best practices and approaches
• Align company organizational structure to achieve strategic objectives including identification of internal capabilities to be developed or strengthened
• Execute the tech planning rhythm to ensure follow-through of the functional deliverables via discussions, updates, and action-tracking (e.g. alignment with senior Tech leadership on Tech-wide Objectives and Key Results, including metrics, target setting, and reporting)
• Communicate company Tech vision to stakeholders and support translation into operational reality via various channels (e.g. Co-Founders communications, engagements with senior Tech stakeholders, etc.)
• Assess proposals for all major initiatives to ensure judicious investment of company resources in line with strategic direction
• Advocate focus on achieving sustainable growth by working with BU leads to design and refine pricing and incentives schemes
• Actively and independently engage with company senior executives to identify new opportunities and to seek alignment on strategic priorities
• Influence a high-performance company culture by challenging critical business assumptions and encouraging cross-functional collaboration
• Drive coherence across functions and business units in order to achieve strategic objectives, including product, engineering, operations, and partnerships functions
• Provide a sounding board to company senior tech executives by helping to frame initiatives against wider company tech objectives and external tech/business environment

The project manager will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.

Responsibilities:

Project Planning and Initiation:

● Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.

● Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.

● Manage a wide range of projects delivering tradition creatives (e.g. TVC, film, print, OOH, radio etc.), digital & social assets

● Experience in CRM implementation, website/platform builds and brand development would be an advantage but not necessary

Team Collaboration:

● Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.

● Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.

● Manage 3rd party production partners to deliver the project scope.

● Facilitate cross functional internal reviews to guarantee high-quality outcomes.

● Proactively identify and address challenges that may impact project timelines or deliverables, ensuring swift resolution and minimal disruption to workflow.

Resource Allocation:

● Collaborate with department heads to determine the optimal creative team for project assignments, taking into account the skills and strengths of team members.

● Track workloads and collaborate with department heads to recognize and resolve resource requirements, such as reallocating team members or engaging additional team members/freelancers as needed.

● Assist the project team (strategy, data & analytics, creative, account management, media, etc.) in developing staffing plans.

Budget Management:

● Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.

● Manage 3rd party relations and documentation (PO, Invoice, etc.)

● Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.

Risk Management:

● Identify potential risks and challenges early in the project lifecycle.

● Develop risk mitigation strategies and contingency plans to address unforeseen issues.

Client Communication:

● Serve as the secondary point of contact for clients, providing regular updates on project status and addressing any client concerns.

● Ensure expectations are managed effectively, and feedback is incorporated into project plans.

Quality Assurance:

● Implement quality control processes to ensure the delivery of high-quality campaigns.

● Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.

● Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.

Project Documentation:

● Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications and schedules. Ensure that all project documentation is organized and easily accessible for team members and stakeholders.

THE CONTEXT

MAKE UP FOR EVER is a collective of makeup artists. We celebrate everyone’s unique beauty. We are looking for a talent who is result oriented and enjoys challenges in the retail industry.

Reporting to a Brand Manager based in Singapore, you will play a significant role in driving MAKE UP FOR EVER brand growth with strong retail strategy and smooth retail operations planning and execution.

YOUR IMPACT _________

This person is responsible for driving sales through retail in Sephora stores and Boutique in Singapore. You will also be responsible in supporting the retail team to grow brand performance & ranking in all channels. This person will foster love and professional makeup artistry of MAKE UP FOR EVER to Sephora Beauty Advisors and own MU Experts.

YOUR MISSION _________

RETAIL SALES DEVELOPMENT:

• Drive performance to consistently achieve sales targets and KPIs, maximize business profitability.
• Track sales performance and provide guidance to Boutique / Sephora teams.
• Implement and monitor monthly brand sales focus, sales target, and individual BA’s sales target. Constantly review and analyse achievements and develop strategies to close sales performances gaps.
• Work closely with brand’s Trainer on individual BA’s training to motivate team to achieve their sales target (total brand and individual)

VISUAL MERCHANDISING:

• Ensure counter is visually appealing aesthetically and in accordance with brand’s guidelines.
• Work closely with Brand Manager and trainer on new products launches and execute new product launch plan, according to marketing calendar.
• Proactively adjust product display/GWP display, maximizing sales efficiency.
• Ensure counter display reflects monthly sales and marketing focus.
• Ensure that the counter display reflects the monthly sales and marketing focus.
• Ensure tip top store cleanliness as per brand guidelines, and tip top VM change/display.
• Ensure timely execution/management of monthly marketing animation and activation.

INVENTORY MANAGEMENT:

• To ensure accuracy and timelines on store inventory - ordering and return.
• Follow up product arrival and on-shelf time through close communication with Brand Manager.
• Inventory cleaning and management of discontinued and expired products. Follow up the disposal of discontinued products.
• Monitor product inventory and communicate with store operations supervisor to ensure stable supply.

GENERAL OPERATIONS:

• Be the key point of contact at all times to drive workshops and store events.
• Be the first point of contact on guest complaints and be responsible for onwards escalation, when needed.
• Roster management
• Ensure accuracy on half-yearly audit check.
• Hold short weekly meetings to inform BA and BTQ of sales targets, completion rate, incentive plan, key products, and display adjustments.
• Ensure that BA grooming meets brand standards.
• Ensure that the Specialist /BA/ GS on the counter can provide excellent customer service in accordance with the brand's service standards.

REPORTS:

• Timely submission of daily sales / monthly reports
• Timely submission of team’s commission and allowances monthly.

SUPERVISION AND TEAM MANAGEMENT OF BAs:

• Ensure that BA grooming meets brand standards.
• Ensure exceptional customer service standards are maintained.
• Be a role model for the team for sales and customer service.
• Motivates Beauty Advisors and establishes good team relationships and maintains team harmony.
• Assist and work with Brand Manager in recruitment of BAs.
• Partner with Trainer to ensure BAs are integrated into the brand with strong brand’s introduction and have strong basic product knowledge.

WHAT WE OFFER   _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. MAKE UP FOR EVER as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

Currently our Account Management Department is looking for an Account Manager.


Major Responsibilities

• Building and maintaining strong, long-lasting customer relationships
• Operating as the lead point of contact for any communication issues
• Working with clients' objections
• Assist with challenging client requests or issue escalations as needed
• Participate in the sales process
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status
• Collaborate with team to identify and grow opportunities

Requirements:

• Knowledge of current market trends, and industry developments in the cryptocurrency space.
• Proven work experience as an Account Manager or in a similar role, preferably in a sales or account management environment
• Excellent English language skills (C1), both written and verbal, to ensure smooth and effective client communication
• Demonstrated ability to understand client needs and objectives, and effectively position solutions to meet those requirements
• Proactive and results-driven mindset, with a focus on achieving sales targets and providing exceptional customer service
• Ability to resolve conflicts and address client objections in a professional and solution-oriented manner

• Remote work from any location
• 20 paid vacation days and 5 sick days annually
• Full compensation for documented sick leave
• Wellness support: We value our employees' well-being and cover expenses for sports, healthcare, coworking spaces, and team-building events
• Continuous learning: Monthly Gotbit Educational Meetups featuring industry leaders help you stay ahead of the curve
• Global exposure: Attend industry conferences with our sponsorship and connect with the world
• Collaborative environment: Join our friendly and young team where all of your ideas will be heard
  

Apply now!
We look forward to receiving your application

• From Shipping/Logistics/Supply Chain/ Technology experience added advantage
• Minimum 5 years experience in project management (running scrum agile) in software delivery
• Certifications in Agile (e.g. SCM, SAFE) are compulsory, Change Management (e.g. PROSCI) is a plus
• Salary: up to $8,000 + VB

Summary:

As a Scrum Master in the BTT team, you will manage your assigned projects within a project team, collaborating with stakeholders to translate requirements into business solutions. You will partner with the Product Owner to define the product roadmap, act as the functional and subject matter expert for the solution, and serve as the liaison between product, technology, business, and governance teams. Your role includes timely reporting of project progress to key stakeholders, ensuring successful implementation to drive business efficiency and innovation.

Role and Responsibilities:

Project Delivery Management:

• Control and analyze the project delivery process.
• Identify and manage cross-team dependencies and risks, facilitating problem-solving and ensuring timely resolution of impediments.
• Lead and facilitate Agile ceremonies to drive effective and consistent outcomes.

Team Coaching and Support:

• Coach and guide Feature Team members on Agile principles, processes, and behaviors.
• Support Feature Team members in collaboration and obstacle anticipation.
• Facilitate brainstorming sessions to resolve obstacles and identify continuous improvement opportunities.

Progress Tracking and Reporting:

• Support the Feature Team in measuring and consistently tracking progress.
• Prepare and assist with communication to all levels of management, including presentations and documents for project progress reports and relevant meetings (e.g., monthly steering committee, superusers).

Stakeholder Engagement:

• Serve as a liaison between business and technical teams to drive effective, timely solutions that meet both strategic and operational needs.
• Utilize matrix reporting for project progress tracking and reporting.

Requirements:

Education and Experience:

• Bachelor's degree in IT, Engineering, Science, or a related field.
• Minimum 5 years of experience in project management (running Scrum Agile) in software delivery, preferably in the Logistics, Supply Chain, or Technology industries.

Certifications:

• Certifications in Agile (e.g., SCM, SAFE) are compulsory. Change Management certifications (e.g., PROSCI) are a plus.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Manager, Strategy & Planning

We are looking for a Strategy and Planning Manager, to join our Strategy & Planning team which specializes in country marketing & growth strategy for Malaysia, Philippines, and Thailand markets. 

The Strategy and Planning Manager will combine great analytical skills, exceptional strategic thinking, and superior organization/project management capabilities to help the regional marketing team analyze, improve, and execute growth strategies across the region. This includes regular reviews of growth levers ROI, subscription performance, performance marketing efficiency, and brand media impact to build a cohesive view of issues and opportunities in each market. 

You will also be responsible for budgeting and a key partner to finance to manage and optimize the budgeting process.

Finally, you can work effectively across cross-functional teams and possess excellent stakeholder management skills to influence decision-making.

Responsibilities:

• Weekly performance management on key topline KPIs and OKRs to analyze opportunities and identify potential issues with action plans on how to course-correct

• Countries' monthly performance reviews, including incentive campaigns, pricing, subscriptions, performance marketing, and brand media

• Quarterly market-level deep dives to provide a comprehensive 360 view across all marketing channels and levers to unlock growth opportunities

• Strategic thought partner with local teams on how to drive growth, including sharing of case studies across the region to scale best practices

• Manage OKRs including target definition, monthly performance management, and trend analyses

• Build projects to drive OKRs, leveraging on other cross-functional teams within regional marketing

• Identity and lead process improvement opportunities on measurement and tracking of performance

• Building strong relationships with internal stakeholders across regional and local teams to influence any changes in strategy and drive growth in the region

Eurofins Clinical Diagnostics Pte Ltd, a subsidiary of Eurofins Scientific, a leading international life sciences company with a long history of global excellence in Testing for Life, analyzing everything that impacts health and safety is seeking highly motivated and service oriented sales executives to join our expanding operations in Singapore.

Responsibilities:

• Ensure sales targets are met within a specific time period for the assigned territory.
• Implement and execute sales strategies to improve market share and overall business growth.
• Ensure consistent sales growth through identifying business opportunities and developing strategic accounts.
• Manage existing and build new accounts.
• Provide clinical information and benefits of the designated portfolio to medical professionals
• Provide market intelligence and trends to remain current on industry and customer needs.
• Optimize quality of service and contribute to client’s satisfaction.
• Build company image in the market as a reliable partner to the clients

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan

• Review project plans to determine the time frame, costing and the procedures for accomplishing the projects
• Execute a range of process activities beginning with the request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity, and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget

• Document and track project scope, changes, issues and risks that affect implementation
• Manage and plan the resources needed from user requirement, development of functional specification, testing and user training
• Work with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Hold regular status update meetings with team

• Strong communication skills

• Graduate from Bachelor's Degree, Plus point with experience in Software Developer / Business Analyst
• 5+ years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred
• Ability to talk to customer stake holders and impress/influence them with enterprise experience and knowledge 
• Relevant experience for the type of projects being hired for
• Able to understand customer pain points and address customer escalations and concerns
• Able to understand the need for projects to be profitable and negotiate with customer on maintenance and CR pricing.
• Only Singaporean / Singapore Permanent Resident may apply, we are not supporting Employment Visa

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021

WHO WE’RE LOOKING FOR

An accomplished Account Manager who will take ownership of some of the key data consultancy client relationships we have in the region and is primarily responsible in leading the strategic growth and client relationship while overseeing the data projects delivery of these accounts.

Due to the complex nature of these key accounts, the ideal candidate must be able to demonstrate multi-tasking and time-management capabilities to manage client stakeholders and internal teams on global, regional and local levels.

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

Client Responsibilities

• Lead / Support new business pitches when required
• Manage relationship with data and consultancy clients, ensure client retention and identify opportunities to further the relationship
• Translate client briefs (business objectives and goals) into data-driven strategy frameworks with actionable KPIs
• Identify cross & upsell opportunities, build proposals, define scope and commercials to pitch initiatives
• Keep abreast of channel and product updates within the agency, ensuring these are communicated to the client where appropriate
• Act as the client lead to provide strategic POVs and recommendations
• Drive data services and products adoption on the client’s side
• Develop local and regional data offerings and services where fits

Project Responsibilities

• Support account director to determine and define project scope and objectives, predict resources and budget
• Manage/Support technical data consultancy projects including advanced analytics, business intelligence, martech, data science
• Coordinate and collaborate with colleagues across departments and regions, clients, and other internal and external stakeholders to ensure smooth project delivery with high quality
• Develops, executes, and composes clear and effective communications, trainings, and post-delivery support plans
• Build stronghold of knowledge through clients’ engagements
• Support the spread of the Data Consultancy knowledge across the company at regional level

THE SKILLS WE’RE LOOKING FOR

Essential

• +5 years data experience in digital marketing industry, with at least 1.5 years in a client facing role
• Proficient in spoken and written English, any other language is a plus
• Confident client facing attributes
• Excellent communication and project management skills
• Numerical and analytical with experience working with data specialists
• Demonstrable experience in translating client objectives into feasible, well thought-out data strategies
• Good understanding of digital data ecosystem such as tracking and metrics
• Proven track record in managing complex accounts with multiple stakeholders while developing strong client relationships
• Proactive, motivated, self starter and willing to learn
• Attention to detail with the ability to effectively do initial troubleshooting to support the technical team

Desired Skills

• Numerical and analytical
• Experience in any of AA (e.g. GA, AA), BI (e.g. BQ, Tableau), Martech (e.g. GMP, CDP) or DS (e.g. Presto) is desired
• Experience in SQL is an advantage
• Understanding and experience with digital media channels is a plus, e.g. PPC, Social, Programmatic

WHY ASSEMBLY?

• We‘re part of Stagwell (NASDAQ: STGW), the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy holdcos.
• We care about your growth — we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.
• We recognize and celebrate your success...all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
• We’re truly a people-first organization. That’s why we operate in hybrid model with flexibility, Work from Anywhere Scheme, allows you to be in control of your work-life balance.
• We believe in making impactful change in society, we encourage you to take Impact Leave time off from work to engage in volunteer activities with a charity that you support.

Our client, a company working in the Cyber Security Industry, is looking to hire an IAM Product Manager (Identity Access Management) to join their team in Singapore. Kindly find the details below

Responsibilities:

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates the company in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent as product expert at industry, channel, partner, and customer events. Education and Experience:
• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 10 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. Managed services is one arm of VCA focused on delivering capability and expertise to clients.

The core responsibilities of the role include:

Program Delivery

• Manage the overall set up for delivery of managed services projects across the Singapore and Malysia markets.
• Build strong understanding of onboarding processes for vendors and partners
• Manage onboarding processes for managed services resources including premises settlement and equipment/technology requirements
• Work with internal partners such as sourcing, finance and legal, building strong relationships to optimize processes and delivery.
• Support pricing proposals for projects.
• Write and update project briefs ensuring all key details are up to date and circulated appropriately.
• Document processes, key learnings and best practices.
• Develop case studies and play back results to internal executive teams across the AP region.

Why this is important to Visa

This role will support key clients across Singapore and Malaysia. The role will help to scale our Managed Services capabilities which will support Visa’s ambition of diversifying our revenue. You will plan, manage and deliver programs in a timely and efficient method – you will own key internal and external stakeholder relationships with Visa teams and our vendors as well as supporting our clients. This will ultimately ensure a superior customer experience to their Visa card holders.

MAIN JOB OBJECTIVES

• Maximize retail sales in assigned doors to grow market share, ranking and productivity of each counter in the dedicated markets (Singapore, Malaysia, Vietnam, Indonesia, Philippines, Cambodia).

• Manage, supervise, coach and motivate BC’s and GS.

• Ensure excellence in the execution in POS and guarantee the brand image in POS aligned with the brand’s standards and guidelines.

• Coordinate in-store promotions and events execution.

• Build strong relationships with retailers at shop floor and at office level to facilitate the day-to-day operations, to maximize our performance and to negotiate extra support.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Retail Sales Development:

Build the sell-out objectives by brand and by category for the area and per door.

Identify and build the yearly sell-out strategy to gain in market share.

Propose and recommend proactively corrective sell-out actions to improve the business and seize potential opportunities.

Be on the floor to drive sales along with Retail Supervisor (in Singapore) and be pro-active in sharing feedback to RM/AM and action plan to boost sales

Build a close relationship with the Perfumes & Cosmetics airport/terminal/store retail management.

Provide monthly sell out reports & analyze POS Performance (Sell Out, market share, share of space, pricing…)

Conduct field analysis: gather and communicate information about our sell out as well as competition activities and make recommendation to the Team.

• Management of Sales Force:

Manage >10 BC or advanced BC or specialist with individual and collective meeting, adapting expectation and being fair and motivating in the way they are managed

Recruit, follow, develop, and evaluate BC (& promoters), monitoring their motivation, skills, and performance (quantitative and qualitative)

Create a team spirit getting the right person at the right place at the right moment

Organize their planning and zoning in order to maximize the sell out and profitability

Communicate monthly sales target to BCs and follow-up on their achievement.

Work, implement and follow-up on an incentive plan aligned with the sell-out objectives.

• Brand Image, Marketing & Merchandising:

Visit the POS on a regular basis to monitor stock levels, merchandising displays, product mix and take corrective measures when necessary.

Implement the Merchandising and Marketing strategy: be fully responsible for Merchandising execution, implement the planograms per door according to the agreed assortments, ensure the marketing guidelines are applied.

Ensure all POSM, testers and GWP are ordered on time and in a controlled way with the support of Commercial Executive and Retail Supervisor

Liaise with the contractors on the promotion set up and order transparencies for the POS and promotion sites.

Install new counters ensuring qualitative execution and follow up.

• Animations Management:

Coordinate the animations implementation to achieve the objectives: prepare the brief based on competition activities and field experience, coordinate with the visual merchandising the set-up installation, set the sell-out target with the Senior Retail Manager/ Area Manager and build effective 360 activation plan to achieve the target in respect with the given budget, in charge of animations report.

Recommend extra opportunities to have extra space, visuals, promotion events etc.

• Training:

Collaborate with Regional Train to train BCs on new product, sales techniques, product knowledge, and coach them on performance skills.
Ensure grooming standards, sales techniques, product knowledge are well respected.

Conduct store visits to ensure training & coaching are optimal and identify future training needs.

Assess Beauty Consultants performance on a yearly basis.

POSITION WITHIN THE ORGANISATION

Reports to: Senior Retail Manager

Direct Reports: Retail Brand Supervisor (Singapore)

CONTACTS AND RELATIONSHIPS

Internal:

Senior Retail Manager, Senior Area Manager, Regional trainer, Field Supervisor, Senior Commercial Executive, Customers Service Executive, Marketing & Product Manager, Visual Merchandiser

External:

TR Operators and their operational teams, Agency, BC/GS

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be full time for 44hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia, Thailand markets (SMT), and will be responsible for consulting engagements with Visa's clients in the three markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Senior Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery and execution of consulting engagements for Visa clients across Singapore, Malaysia, and Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.  The Manager will also be responsible in managing all resources in the Consulting Delivery Hub in deploying the consultants to engagements across SMT based on capabilities.  The management of the Consulting Delivery Hub is critical in deriving the maximum operating efficiencies and establishing execution excellence for our clients.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in SMT. In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Have oversight, project management responsibility, and a deeper level of involvement in the major long term strategic engagements.
• Drive client conversations with the client working team, execute and embed our solutions within the client’s environment.  Building content and engagement delivery involves strong project management skills.
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.

This role reports to the Head of VCA for Singapore, Malaysia, and Thailand.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.
• You will be the project manager of several engagements across SMT, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.
• You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.