* Develop and maintain strong in- bakery product knowledge

* Assist walk-in customers in purchasing bakery products

* Promote bakery products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

*Weekend and Public holiday may require to work overtime

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

• Prepare reports periodically and when required
• Involved in sales forecast and analysis process.
• Preparing presentation slides
• Support in credit management process.
• Support in pricing and discount management process.
• Support in compliance topics.
• Support in month end/Year end reporting process.
• Involved in the year end stock take process.
• Other ad hoc assignment.

Are you an outgoing and dynamic individual with a passion for sales and a background in Fast-Moving Consumer Goods (FMCG)? Calgin Enterprises is looking for an enthusiastic Outdoor Sales Executive to join our team. In this role, you will be responsible for promoting and selling our products to industries and other customers in your designated area.

Benefits:

• Salary with commission.
• A company van will be provided for work-related travel.
• Opportunities for professional development and career advancement.
• Supportive and friendly work environment.

Key Responsibilities:

• Develop and maintain relationships with current and potential customers.
• Carefully monitor contacts, promotional activities, and sales volume.
• Identify new business opportunities and maximize sales potential.
• Provide excellent customer service and address any queries or concerns.
• Prepare sales reports and maintain accurate records of sales activities.
• Collaborate with the marketing team to implement promotional strategies.
• Handle deliveries and ensure products meet customer specifications.

Job Requirements:

• Minimum 2 years of experience in outdoor sales, preferably in the FMCG sector.
• Outgoing and personable with strong interpersonal skills.
• Customer service oriented, good team player with multi-tasking capabilities.
• Diligent and self-motivated with a results-driven attitude.
• Strong organizational and time-management abilities.
• Proficient in computer applications (MS Office, etc.).
• Must be comfortable with travel and working independently.
• Well-groomed & neat
• Must possess a valid Class 3 driving license.

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

- Client Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction and loyalty. Act as the primary point of contact for clients throughout the sales process.

- Sales Tracking & Reporting: Track sales progress and key performance metrics, ensuring goals are met. Report regularly on sales performance, trends, and areas for improvement to senior leadership.

- Strong Client Service Focus: Exceptional customer service skills, with the ability to manage client relationships professionally and effectively.

- Market Research & Competitor Analysis: Stay informed about competitors’ offerings and trends in the insurance market, and work with the team to adjust sales strategies accordingly.

- Negotiation Skills: Ability to effectively negotiate contracts and terms with clients, ensuring mutually beneficial agreements.

RESPONSIBILITIES

· Expand both existing and new clientele base

· Build strong rapport with customers and provide excellent service

· Serve as a liaison between customers and internal departments to facilitate smooth loan applications and disbursements

· Resolve conflicts efficiently in a fast-paced environment

· Achieving sales targets consistently

REQUIREMENTS

· GCE N/O/A levels or equivalent

· Excellent command of written and spoken English and Chinese (require to liaise with Chinese speaking stakeholders)

· Independent and highly motivated, and driven to achieve sales targets

· Customer-centric with positive attitude and eagerness to learn

· Strong interpersonal and communication skills

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A25027

What will you do?

• Experience in Bid Management, responding to RFP and other Presales activities.
• Anchoring responses to Proactive (proposals) as well as Reactive (RFP/RFI) bids as a single point of contact for timely submission.
• Meticulous combing of tender terms and conditions, highlighting clauses that are risky to comply, suggesting appropriate Statement of Compliance responses.
• Accurate estimation of software solution costing with underlying assumptions.
• Understand software solution requirements of the tender from a business and functional perspective to write out the business functionality part of the proposal.
• Populate respective assumptions behind Agile User Stories of tender.
• Effectively coordinate with stakeholders to design a solution response.
• End-to-end ownership of the proposal response to the client for timely submission.
• Deliver presentations and demonstrations internally and externally on all relevant proposals recommended to customer.
• Assists the sales team to develop and implement account penetration strategies and account specific sales plans.

What are we looking for?

• Software development experience.
• 4 to 6 years of relevant (Pre-Sales) experience in an IT services company.
• Successfully delivered a software solution for Government Agency of $5 million and above as a project manager, with healthy profit margin.
• Possess experience delivering software solution using Agile methodology.
• Good understanding of the IT Services landscape .
• Experience in RFP/RFQ/RFI management and a good understanding of End-to-End sales life cycle.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

By submitting your application, you hereby give your consent to Activate Interactive and its affiliates to process and use your personal data for the purpose of processing and facilitating your request. You may refer to our Personal Data Protection Notice at https://www.activate.sg/privacy-policy for details.

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

• Assist BD leader in business development strategies.
• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Sales Executive (Direct/Corporate Sales) - High Commission

• Develop new B2B customers
• Create leads through cold calling, networking, and referrals, etc
• Follow-up on leads and sales inquires
• Achieve sales targets and reporting on sales and business development, including updates on competitors’ activities and market situations
• Execute effective call reports and meet business KPIs
• Promote and disseminate information to end-users and professionals on our products
• Skills/Qualifications
• Minimum GCE ‘O’ level

· Preferably with 1-2 years of proven track record in B2B sales, preferably in Corporate Gifts

• Strong negotiation and selling skills.
• Self-driven, resourceful, high integrity and independent
• Good presentation and communication skills, able to build good rapport with customers
• Computer literate

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

A Project Manager in the construction industry is responsible for overseeing and coordinating all aspects of construction projects, ensuring they are completed on time, within budget, and to the required standards.

1. Develop comprehensive project plans, including timelines, milestones, and deliverables.
2. Use project management tools (e.g., Primavera, MS Project) to create schedules and track progress.
3. Define project scope and establish objectives aligned with client requirements.
4. Prepare and manage project budgets, ensuring cost efficiency.
5. Monitor expenditures and address any cost overruns promptly.
6. Negotiate contracts with vendors, suppliers, and subcontractors.
7. Lead and manage project teams, including engineers, architects, contractors, and other stakeholders.
8. Assign roles, responsibilities, and tasks to team members.
9. Foster collaboration and resolve conflicts among team members.
10. Serve as the primary point of contact between clients, contractors, and internal teams.
11. Provide regular project updates, progress reports, and presentations.
12. Address client concerns and adjust project plans as necessary.
13. Ensure all construction activities meet industry standards, building codes, and client specifications.
14. Conduct site inspections to verify work quality and adherence to plans.
15. Implement and enforce quality control measures.
16. Identify potential risks (safety, financial, legal) and develop mitigation plans.
17. Monitor and manage changes to project scope, schedule, and costs.
18. Ensure compliance with safety regulations and protocols on-site.
19. Review and manage contracts, ensuring all terms and conditions are met.
20. Oversee daily on-site operations and resolve any issues.

Qualifications

• A degree in Civil Engineering, Construction Management, or a related field.
• At least 5 Years of working experience in the related field.
• Experience in HDB/MOH project.
• Strong communication and negotiation skills.
• Expertise in project management tools and methodologies.
• In-depth knowledge of construction processes, materials, and regulations.
• Problem-solving and decision-making abilities.
• Leadership and team management.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

JOB DESCRIPTION

• To develop and maintain, as appropriate, departmental rules for guiding performance of staff.
• Share responsibility with DOE/CE for the supervision of outside contractors working in the hotel.
• Supervise the established guidelines and systems to ensure the most efficient operation at the most economical cost.
• Conduct daily rounds of the Hotel back of the house and public areas, checking every outlet for deficiencies and raising maintenance requests accordingly.
• Instruct and assist when necessary the Plant Supervisor in the chemical testing of all water systems and advise on the proper remedial action.
• Through other departments, attitude and appearance, promote a high level of interaction with the other departments and a high degrees of guest satisfaction.
• Supervise the out sources contractor carry out all mechanical and electrical equipment, fire protection, kitchen equipment, etc. maintenance program to meet hotel and club operation need.
• To ensure that all employees are fully familiar with and have a complete understanding of the hotel’s policies relating to fire, safety, hygiene and health and that these policies are strictly adhered to.

JOB REQUIREMENT

• Bachelor degree or diploma in Engineering.
• Minimum 5 years of experience in a 5 star hotel.
• Sound knowledge in Building Services Engineering and Management.
• Good Command in English.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department
Implement strategy
Promote a business, product, or service
Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
Represent the marketing team to cross-functional groups including product management, sales, or customer support
Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff
Lead market research efforts to uncover the viability of current and existing products/services
Collaborate with media organizations and advertising agencies
Brainstorm ideas for new campaigns
Coordinate with the sales team and other departments to produce effective strategies
Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

RESPONSIBILITIES

· Formulate, drive and implement marketing programs and campaigns, including social media and digital strategies, to support marketing objectives across different channels and segments in support of the overall marketing plan and objectives

· Analyse and evaluate the impact and effectiveness of marketing programs and campaigns in achieving the objectives, including impact on leads

· Analyse market trends and competitor activities to identify opportunities for growth

· Conduct market research and analyse customer data to enhance products and services

· Negotiate and secure promotional tie-ups, spaces, partnerships and sponsorships

· Liaise and work closely with in-house graphic team, agencies, media, external partners and vendors to ensure successful implementation of marketing activities and deliverables

· Plan and coordinate promotional events, product launches and other activities

· Ensure consistent brand messaging across all platforms and materials

· Develop and maintain brand guidelines

· Track expenditures and report on ROI for marketing initiatives

REQUIREMENTS

· Degree in Marketing, Business or Communication its equivalent

· Minimum 5 years of experience in similar capacity in advertising & promotion, social media and digital advertising

· Proven track record in managing multiple projects simultaneously and meet deadlines

· Strong analytical skills and proficiency in marketing tools and analytics platforms

· Creative thinker with excellent problem-solving skills

· Excellent communication and interpersonal skills

Summary:

Under the supervision of General Manager, the Operations Manager oversees pest management operations. He is expected to manage multiple sites or projects concurrently as assigned. He is responsible for the overall planning, deployment and management of resources of the assigned projects. He is to ensure that a ll project deliverables and customers’ expectations are met and fulfilled.

Key Responsibilities:

Plan. Pest Management Operations

• Collaborate with the teams in the management of contracts/projects.
• Attend client briefings/meetings to establish expectations, KPIs, service level agreements and related work processes.
• Conduct detailed site assessments to determine actual scope of work onsite and associated risks and challenges.
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site.
• Establish action plans to enhance the effectiveness of pest management operations.
• Plan work schedules of teams to ensure pest management work is carried out effectively.

Executive Pest Management Services

• Communicate roles & responsibilities and performance expectations to Supervisors in charge of the site/project.
• Review site operations to track progress and allocate resources effectively.
• Undertake site visits to resolve onsite challenges that may impact scope of work or achievement of service deliverables.
• Submission of Monthly reports before the due date.

Manage safety of Pest Management Services

• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with pest management work on site and establish safety procedures, protocols and guidelines.

Manage teams and incidents

• Manage capability development of staff. Analyze and manage incidents and emergencies at work site. Manage and report work-related incident and emergency investigations.

Others

• Participate in tender interviews, customer’s meetings and/or marketing presentations to potential clients to showcase technical capability and experience.
• Attend to other duties as may be assigned from time to time.

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.