Expectations of a Senior Project Manager

• Operations
  • Lead in identifying, documenting and rolling-out new processes or improvements.
  • Resourcing
    • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects
    • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
    • Work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
    • Help the client lead in the overall agency capacity planning.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
     
• Project Management
  • Planning
    • Capture and document (e.g. Scope of Work, Requirements Specifications, etc.) the project’s business objectives and requirements from the clients.
    • Work closely with the business leads, account management team, department heads and the project team in preparing cost estimates, scope of work, and project timelines. 
    • Manage project timelines and deliverables using tools (to be identified and rolled out as part of the process setup)
  • Execution
    • Manage the day-to-day coordinating the project team to ensure everyone is aligned and progressing towards the project goals.
    • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
    • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
    • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
  • Monitoring
    • Provide project status on a regular basis to the team and clients (via WIP sheets, progress reports, utilization reports, burndown chart, daily stand-ups, weekly status meetings, etc).
    • Ensure we are delivering against the agreed scope of work and manage change requests / impact to the overall project delivery.
    • Work with the Finance team to track and ensure projects are within budget and profitable.
    • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
    • Anticipating and troubleshooting problems that arise in any production
    • Guiding the team throughout the entire production process
    • Collaborate effectively with Account Management, Planning and the broader creative team to
      develop disruptive and iconic work

Overview:

The project manager will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.

Responsibilities:

• Project Planning and Initiation:
  • Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.
  • Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.
  • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
• Team Collaboration:
•  
  • Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.
  • Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.
  • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
  • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
• Resource Allocation:
  • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects, considering the skills and strengths of team members.
  • Monitor workloads and work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
  • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
  • Work with and help the client lead in the overall agency capacity planning.
• Budget Management:
  • Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
  • Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.
• Risk Management:
  • Identify potential risks and challenges early in the project lifecycle.
  • Develop risk mitigation strategies and contingency plans to address unforeseen issues.
• Client Communication:
  • Serve as the primary point of contact for clients, providing regular updates on project status and addressing any client concerns.
  • Ensure client expectations are managed effectively, and feedback is incorporated into project plans.
• Quality Assurance:
  • Implement quality control processes to ensure the delivery of high-quality campaigns.
  • Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.
  • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
• Project Documentation:
  • Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications, schedules and status reports and contact reports.
  • Ensure that all project documentation is organized and easily accessible for team members and stakeholders.

At Wise, we're on a mission to build the best way to move and manage money internationally. We're making financial services more fair, accessible, and affordable for people and businesses worldwide. As we continue to grow, we're looking for a Growth Marketing Manager focused on the Southeast Asia (SEA) region, including Singapore, Malaysia, the Philippines, and Indonesia. This role is pivotal in driving our growth strategy, managing multi-channel campaigns, and fostering partnerships to increase our transaction volume in these key markets.
 

Your Mission

As a Growth Marketing Manager for SEA, you will:

1. Drive growth initiatives and strategies across Singapore, Malaysia, the Philippines, and Indonesia, ensuring significant market penetration and user acquisition.

2. Organize and execute multi-channel marketing campaigns, coordinating closely with internal teams and external partners to maximize reach and impact.

3. Lead product launches in the region, tailoring strategies to meet local needs and preferences.

4. Experiment with new paid channels to identify and scale successful tactics, optimizing for cost-effective customer acquisition.

5. Collaborate with local partners, including travel agencies, platforms, and expat groups, to explore innovative avenues for transaction volume growth.

6. Manage social media content, ensuring engaging and relevant material that resonates with our target audience in SEA.

7. Work closely with the analytics team to monitor campaign performance, generate insights, and produce comprehensive reports to guide future strategies.
    

About You

• Experience: You have at least 5 years of marketing experience in the SEA region, with a strong preference for backgrounds in fintech or related industries.

• Localization Expertise: You possess a deep understanding of local nuances across SEA markets and are skilled in tailoring strategies to fit diverse cultural contexts.

• Team Collaboration: You are a proactive team player with excellent project planning skills, capable of leading cross-functional initiatives.

• Data-Driven: Your approach is rooted in analytics; you leverage data to inform decisions and drive growth.

• Creativity: You bring creative flair to your strategies, constantly seeking innovative ways to engage audiences and achieve objectives.

• Communication: You are an effective communicator, able to articulate ideas clearly and collaborate efficiently with teams and stakeholders.

What’s in It for You?

• Opportunity to significantly impact Wise's growth in SEA, contributing to our mission of building money without borders.

• Autonomy in your role, with the support of a talented and passionate team.

• Competitive compensation package, including RSUs after a year with us.

• Hybrid working model, allowing for a blend of home and office work.

• Generous self-development budget and comprehensive benefits package.

• The chance to work in a diverse, inclusive, and innovative environment.

Join Us

If you're excited about making a real impact in a company that values transparency and innovation, we'd love to hear from you. Apply now to become part of our mission to revolutionize the world of international finance.

Wise is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information on our mission and values, visit Wise.Jobs.

Stay connected with life at Wise by following us on LinkedIn and Instagram.

Expectations of an Associate Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to supporting implementation of Visa products and services globally, Client Services is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Senior Consultant, Client Success does at Visa

As a Senior Consultant, Client Success, you will be leading Client Services operational engagements for key regional Merchants. This position requires execution, analytical skills, and client relationship abilities. This role works independently.

In this role, you are expected to:

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing).

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key regional Merchants.
• Develop and deliver operational account plans & delivery roadmaps for key regional Merchants, supporting key client objectives and Visa initiatives.
• Develop and manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans, including driving adoption of Value-Added Services.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.
• Focus on improvement of performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality & revenue.

Why this is important to Visa

• Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity shape how we lead the management of our client through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities:

• Design, develop, and implement compensation and benefits programs that align with the company's overall compensation strategy.
• Conduct market research and benchmarking to ensure competitive and fair compensation practices.
• Manage the annual salary review process, including salary benchmarking, budgeting, and communication.
• Administer employee benefits programs, including health insurance, retirement plans, and employee wellness programs.
• Ensure compliance with legal and regulatory requirements related to compensation and benefits.
• Provide guidance to HR and management on compensation and benefits issues and best practices.
• Develop and deliver compensation and benefits training programs for HR and hiring managers.
• Stay updated on industry trends and changes in compensation and benefits practices.

• Bachelor's degree in Human Resources, Finance, or related field.
• Minimum 5 years of experience in compensation and benefits roles.
• Strong knowledge of compensation and benefits principles, practices, and regulations.
• Experience in job analysis, salary benchmarking, and designing salary structures.
• Proficient in using HRIS systems and MS Office applications.
• Excellent analytical and problem-solving skills.
• Detail-oriented with strong organizational skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

This position reports to the Director and is responsible for overseeing and driving the success of the company sales. This role entails driving the success of the sales of the company by strategizing to exceed company targets, maintaining strong client relationships, and upholding a commitment to excellence in customer service. Additionally, responsibilities include recruiting and developing a sales team through candidate sourcing, interview and new hire training.

Key skills:

• Good Leadership
• Effective communication
• Sales proficiency and strategic thinking
• Talent acquisition and analytical prowess

Qualifications

Prior sales experience, familiarity with CRM software, knowledge of Smart Home products and adaptability to a fast-paced environment. Optional certification in sales or management will be an advantage.

ORGANISATION: International Rubber Study Group (IRSG)

LOCATION: Singapore

POSITION: Manager, Economics and Statistics

GRADE: NO-A Step 1, National Professional Officer Category, United Nations Salary Scale for Singapore (Effective: 01 September 2013)

SALARY: Total Net Salary of SG$89,474Per Annum (excluding benefits)

CLOSING DATE: Monday, 25 March 2024

OCCUPATIONAL GROUPS:

§ Managerial Position

§ Research and Development

§ Economics and Statistics

§ Econometrics

THE INTERNATIONAL RUBBER STUDY GROUP (IRSG)

The International Rubber Study Group (IRSG) is an inter-governmental organisation with the main objective of improving the transparency of the world rubber marketsand strengthening international cooperation on rubber issues. The IRSG is the biggest worldwide community in the rubber economy. The IRSG is recognized as an International Body through the negotiation of a Headquarter Agreement with the Government of the United Kingdom in 1978. The IRSG has 35 Member Governments including European Union (28 Countries), Singapore, India, Sri Lanka, Russia, Cote D’ Ivoire, Nigeria, and Cameroon. Subsequently, a new Headquarter Agreement with the Government of Singapore was signed in 2008. The IRSG Secretariat is based in Singapore.

The mission of the IRSG is to be the world’s authoritative source of statistical data and forecasts for all aspects of the world rubber industry, including production, consumption and trade in rubber and rubber products. The seminal purpose of the secretariat is to prepare current estimates and forecasts of future supply and demand trends while undertaking statistical and economic studies on specific aspects of the industry to continually improve its value-added service to stakeholders. Furthermore, as the only intergovernmental organisation bringing together the world’s rubber-producing and consuming stakeholders, the IRSG strives to provide an effective forum for the discussion of matters affecting the supply and demand for synthetic rubber and natural rubber.

The Group is a platform for senior executives and representatives to provide insights through dedicated meetings, working groups, conferences, and projects. The annual IRSG meetings are amongst the largest regular assemblies of rubber experts worldwide. IRSG offers a unique opportunity to enhance collaboration beyond each company or organisation peer group and connect with young leaders and innovators or established entrepreneurs. The members, subscribers and partners represent governments, companies and organisations that are shaping and transforming the rubber industry in strategic and socially responsible ways.

(A) JOB DESCRIPTION

The position reports directly tothe Secretary-General. The IRSG Economics and Statistics Unit collects and collates statistics on natural and synthetic rubber and its related industries, provides market analyses, forecasts and reports on the world rubber economy. The incumbent, the Manager, Economics and Statistics will work with the Economics and Statistics Unit comprising of the Chief of Staff and the Head, Economics and Statistics to deliver specific number of publications in a year independently.

(B) SUMMARY OF KEY FUNCTIONS/ACCOUNTABILITIES:

The Economics and Statistics Unit of IRSG is leanly staffed. The Unit currently roll-out twenty-two publications in a year. In this regard, the Unit publishes Rubber Statistical Bulletin, Rubber Industry Report, World Rubber Industry Outlook, Monthly Rubber Bulletin and Rubber Focus. The Unit will also be distilling policy briefs from the publications and conduct Senior Policy Seminars for decision makers in the world rubber industry.

The Head, Economics and Statistics deliver ten out of the twenty-two yearly publications, the Chief of Staff roll-out four out of the twenty-two publications including Policy Briefs and also conduct Senior Policy Seminars while the Manager, Economics and Statistics will deliver ten out of the twenty-two yearly publications independently.

The incumbent will also advise the Secretary-General from time to time on issues and policy options related to the adequacy of the international rubber industry and trade statistics and ensure the publication of timely and comprehensive data in the Rubber Statistical Bulletin and other Statistical Publications and the implementation and further development of the Secretariat’s short-term and long-term modelling system.

(C) PERFORMS ANY OTHER DUTIES AND RESPONSIBILITIES ASSIGNED AS REQUIRED

Performing additional duties and responsibilities assigned by the Secretary-General in conformance with the policy, standards, rules, and regulations of IRSG

(D) QUALIFICATION, WORK EXPERIENCE AND COMPETENCIES

1. EDUCATION

An advanced university degree (Minimum of PhD, DSc, DPhil or equivalent Doctoral Degree) in Economics, Mathematical Economics, Econometrics or equivalent is mandatory.

2. WORK EXPERIENCE AND COMPETENCIES

§ Minimum of two to five years of relevant academic work experience with mixed method research techniques (quantitative and qualitative) coupled with strong competence in handling “big data” is mandatory.

§ Proof of proficiency in statistical software (STATA, SPSS, etc.) is mandatory

§ Evidence of at least five research publications with econometric and/or statistical modelling in peer review journals is mandatory

§ Software development and Information Technology skills with expertise in econometric forecasting and data analysis is desirable.

§ Minimum of three years research experience (Preferably Post-Doctoral Research) at Universities, National and/or International Research Institution is desirable

§ A substantial experience in rubber sector or another commodity-related field would be an added advantage.

(E) OTHER MANDATORY AND DESIRABLE REQUIREMENTS

Ability to work in a multicultural environment is a must. Work experience in the United Nations, an international organization, an intergovernmental organization and/or government agency is desirable. For the position advertised, fluency in English is required. Knowledge of French or another official United Nations language is an advantage.

HOW TO APPLY

Interested candidates from IRSG Member Countries (European Union, Singapore, India, Sri Lanka, Russia, Cote dIvoire, Nigeria, and Cameroon) should submit their resume by email to the address below with a motivation letter stating why they are suitable for the position, along with certified copies of degrees, diplomas and certificates including names and contact details (organization, phone number and e-mail address) of three referees not later than Monday, 25 March 2024. Please, note that incomplete application will not be considered).

The Secretary-General
International Rubber Study Group

51 Changi Business Park Central 2

#06 – 04/05, The Signature

Singapore 486066

SINGAPORE

E-mail: [email protected]

Responsibilities:

• Design, develop, and implement compensation and benefits programs that align with the company's overall compensation strategy.
• Conduct market research and benchmarking to ensure competitive and fair compensation practices.
• Manage the annual salary review process, including salary benchmarking, budgeting, and communication.
• Administer employee benefits programs, including health insurance, retirement plans, and employee wellness programs.
• Ensure compliance with legal and regulatory requirements related to compensation and benefits.
• Provide guidance to HR and management on compensation and benefits issues and best practices.
• Develop and deliver compensation and benefits training programs for HR and hiring managers.
• Stay updated on industry trends and changes in compensation and benefits practices.

• Bachelor's degree in Human Resources, Finance, or related field.
• Minimum 5 years of experience in compensation and benefits roles.
• Strong knowledge of compensation and benefits principles, practices, and regulations.
• Experience in job analysis, salary benchmarking, and designing salary structures.
• Proficient in using HRIS systems and MS Office applications.
• Excellent analytical and problem-solving skills.
• Detail-oriented with strong organizational skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities

• Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.
• Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department
• Ensure prompt service with enthusiastic working attitude.
• Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.
• Develop risk management contingency plan in the operation of the department
• Implementing display guideline and planogram
• Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

We are seeking a talented and motivated Sales Designer to join our team at HAMID & SONS INTERIOR DESIGN. As a Sales Designer, you will be responsible for promoting and selling our home renovation services to potential clients.

Responsibilities:

• Meet with potential clients to understand their needs and preferences for their home renovation projects
• Create and present design proposals that align with the client's vision and budget
• Collaborate with our interior design team to develop innovative and functional designs
• Provide accurate pricing and timelines for the project
• Negotiate and close sales contracts
• Ensure customer satisfaction throughout the entire sales process

Requirements:

• Prior experience in sales, preferably in the home renovation industry
• Strong communication and interpersonal skills
• Excellent negotiation and persuasion abilities
• Knowledge of interior design concepts and trends
• Ability to work independently and meet sales targets

good environment

growth opportunity

secured establishment

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.

Job Requirement:

• Degree in Civil/Structural Engineering or equivalent
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

Responsibilities:

• Ensure local suppy chain team alignment with NPP business priorities, initiatives and activities, and the DELIVERY of performance to agreed KPI levels throuh overseeing and monitoring the planning activities of each Market. Drives service through optimized working capital levels at market level
• Drives Supply Chain performance and process improvement / simplification initiatives (Region and Market level) e.g. Logistics Call to Arm (LC2A), IBO, SAS usage improvement; MRP accuracy; air freight reduction, stock cover optimization, sourcing transition plans to ensure COF, Bad Goods improvement.
• Support establishment of OMP by collaborating with regional, market and factory supply chain teams.
• Lead and guide Demand analysis in the region to establish mid and long-term statistical forecast for Region, Category and Markets, including appropriate data flow and statistical methods, and interacting/supporting business users. Actively supports the Long Term Demand Plans for 2-5 years for establishing base-line.
• Lead and guide Supply analysis in the region to develop advanced analytics, optimization tools and capabilities that can deliver step change benefits for business results. Support and collaborate business users to have standardized and automated reporting and analysis to drive improvements in operations and business KPIs. Actively supports the Strategic Capacity Planning for 2-5 years for sourcing/CAPEX decisions.
• Lead and support continuous improvements projects and drive excellence in supply chain processes. Supports teams to deliver sustainable improvements providing actionable and relevant insight through data analysis, delivering or assisting in workshops/induction training and actively involved with problem solving or improvement projects"
• Lead preparation for Regional MAR/NPP AOA MOR/NiM MOR or MAR/Zone TP by collaborating with regional and NiM DSP/Factory teams. Ensure usage of standard reporting and analytics tools and dashboards.
• Ensure all issues are reported and captured actions are executed timely (include escalations from NiM).
• Ensure full alignment and synchronization of data across different reviews.
• Develop NPP Regional People Competency Matrix for all positions guided by global matrix and job charters. Conduct assessment by collaborating with team leads and identify gaps. Establish robust plan, conduct trainings and track development plan.
• Act as first point of contact on D&SP issues for markets, factories and region. Provide expert D&SP guidance on all topics and escalate issues to the appropriate people in the NiM's, IT, Zone or Corporate teams. Act as a bridge between Zone, Region, GSBU and Market to ensure markets get the support needed to perform. Bring category specific requirements and knowledge to local DSP teams in the markets.
• Instill a high performance culture within the Team to be always looking for the continuous improvement of the D&SP, Customer Supply Chain, Logistics and IMS end-to-end process (i.e. planning, transportation lead times, freshness, etc.) as well as regular assessments on process and practices - identifying areas to improve at market and regional level

Requirements:

• 8 years or more relevant operational experience at market/business level is required
• Relevant & successful operational experience at market / business level, in at least four of the following areas: Demand & Supply Planning, Inter-market Supply, Customer Supply Chain, Distribution Operations, Warehousing, Transportation, Procurement, Sales, Key Account Management, Customer Channel Sales Development, Marketing, Finance (Business Planning / Dynamic Forecasting, Experience in Project work and Project Management
• Experience working outside of home market, experience in dealing/working with 3rd party service providers
• Experience in dealing/working with/for Customers or Suppliers (Distributors, Retailers, Suppliers, etc.), experience in LEAN deployments.

ORGANISATION: International Rubber Study Group (IRSG)

LOCATION: Singapore

POSITION: Software Development and Information Technology Manager

GRADE: G-7 Step 2, General Service Category, United Nations Salary Scale for Singapore (Effective: 01 September 2012)

SALARY CAP: Total Net Salary of SG$73,309Per Annum (excluding benefits)

CLOSING DATE: Monday, 25 March 2024

OCCUPATIONAL GROUPS:

§ Managerial Position

§ Software Development

§ Information Technology

THE INTERNATIONAL RUBBER STUDY GROUP (IRSG)

The International Rubber Study Group (IRSG) is an intergovernmental organization with the main objective of improving the transparency of the world rubber markets and strengthening international cooperation on rubber issues. The IRSG is the biggest worldwide community in the rubber economy. The IRSG is recognized as an international body through the negotiation of a headquarters agreement with the Government of the United Kingdom in 1978. The IRSG has 34 member governments, including the European Union (27 countries), Singapore, India, Sri Lanka, Russia, Cote dIvoire, Nigeria, and Cameroon. Subsequently, a new headquarters agreement with the Government of Singapore was signed in 2008. The IRSG Secretariat is based in Singapore.

The mission of the IRSG is to be the world’s authoritative source of statistical data and forecasts for all aspects of the world rubber industry, including production, consumption, and trade in rubber and rubber products. The seminal purpose of the secretariat is to prepare current estimates and forecasts of future supply and demand trends while undertaking statistical and economic studies on specific aspects of the industry to continually improve its value-added service to stakeholders. Furthermore, as the only intergovernmental organization bringing together the world’s rubber-producing and -consuming stakeholders, the IRSG strives to provide an effective forum for the discussion of matters affecting the supply and demand for synthetic rubber and natural rubber.

The Group is a platform for senior executives and representatives to provide insights through dedicated meetings, working groups, conferences, and projects. The annual IRSG meetings are among the largest regular assemblies of rubber experts worldwide. IRSG offers a unique opportunity to enhance collaboration beyond each company or organization's peer group and connect with young leaders, innovators, and established entrepreneurs. The members, subscribers, and partners represent governments, companies, and organizations that are shaping and transforming the rubber industry in strategic and socially responsible ways.

(A) JOB DESCRIPTION

The position reports directly to the Secretary General. The Software Development (SD) and Information Technology (IT) Manager supports the IRSG secretariat’s IT infrastructure and is responsible for the installation, operation, and maintenance of the IT network, computers, and other digital systems while supporting and enhancing the IRSG's cybersecurity posture. The IT Manager is the head of the Software Development (SD) and Information Technology Unit and is responsible for IT support delivery as well as cyber risk management strategy and planning. The Software Development (SD) and Information Technology (IT) Manager also supports the Economics and Statistical Unit in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting of IRSG publications.

(B) SUMMARY OF KEY FUNCTIONS/ACCOUNTABILITIES:

Within the limits of delegated authority, the software development and information technology manager is responsible for the following duties:

§ Day-to-day monitoring, technical support, and planning of all aspects of the IT network infrastructure (LAN/WAN/wireless network).

§ planning, implementing, managing, monitoring, and upgrading the overall IT efficiency of the secretariat and the cyber security measures for the protection and efficient operation of IRSG data, systems, and networks.

§ ensuring that the IRSG data and infrastructure are protected by enabling the appropriate security controls and responding to all system and/or network security breaches, including mitigating any damages.

§ Testing and identifying network and system vulnerabilities as well as the aptitude to demonstrate great awareness of cybersecurity trends, including relevant legislation and regulations, hacking techniques, and best practices on responding to and mitigating any damage caused by cyberattacks.

§ Contributing to and developing cybersecurity strategies that are in line with best practices and providing necessary training and awareness-building activities for IRSG secretariat staff as well as any relevant stakeholders will make IRSG more secure and less likely to fall victim to a cybersecurity event such as a breach or intrusion.

§ establishing, managing, and administering ICT security policy and procedures to ensure preventive and recovery strategies are in place and minimize the risk of internal and external security threats.

§ Developing, implementing, and coordinating system policies and procedures as needed

§ Planning the IRSG budget and spending plan, selecting and purchasing new and replacement hardware and software, when necessary, and maintaining inventory records of all IRSG

§ closely liaising with the Economics and Statistics Unit and providing necessary IT support by developing and implementing software applications to be deployed in analyzing the "big data" for econometric forecasting of IRSG publications.

(C) COMPETENCIES

Knowledge of information technology, information security, and the development, management, implementation, and maintenance of complex information technology network systems. Expert knowledge of the area of information security, relevant frameworks, and related technology platforms. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply the authority's rules, regulations, policies, and guidelines in work situations. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size and complexity.

Knowledge of interactive systems and good knowledge of the organization's information infrastructure and IT strategy as it relates to the user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues and problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Strong competence in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting.

(D) PERFORMS ANY OTHER DUTIES AND RESPONSIBILITIES ASSIGNED AS REQUIRED

The incumbent may be required to perform additional duties and responsibilities assigned by the Chief of Staff in conformance with the policy, standards, rules, and regulations of IRSG

(E) EDUCATION AND PROFESSIONAL EXPERIENCE

An advanced university degree (Minimum of Bachelor's degree and preferably a Master's degree) in computer science, information systems, information technology (with a specialization in software engineering) or a related field is mandatory. Security certifications such as CISSP, CCSP, SANS, GIAC, CEH, etc. will be an added advantage.

A minimum of one to three years of progressively responsible experience in planning, development, implementation, and maintenance of complex computer information technology systems or related areas is required.

Experience in the administration of IT infrastructure, including network servers, web servers, virtual private networks, firewalls, and wireless services, is required, as is the ability to create accurate network diagrams and documentation for the design and planning of network communication systems. Strong competence in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting is mandatory.

(F) OTHER MANDATORY AND DESIRABLE REQUIREMENTS

Ability to work in a multicultural environment is a must. Work experience in the United Nations, an international organization, an intergovernmental organization and/or government agency is desirable. For the position advertised, fluency in English is required. Knowledge of French or another official United Nations language is an advantage.

HOW TO APPLY

Interested candidates from IRSG Member Countries (European Union, Singapore, India, Sri Lanka, Russia, Cote dIvoire, Nigeria, and Cameroon) should submit their resume by email to the address below with a motivation letter stating why they are suitable for the position, along with certified copies of degrees, diplomas and certificates including names and contact details (organization, phone number and e-mail address) of three referees not later than Monday, 25 March 2024. Please, note that incomplete application will not be considered).

The Secretary-General
International Rubber Study Group

51 Changi Business Park Central 2

#06 – 04/05, The Signature

Singapore 486066

SINGAPORE

E-mail: [email protected]

We’re a manufacturing firm and currently inviting an experienced Regional Sales Director to drive our new business growth in the Asia Pacific region.

• Drive market expansion in Asia Pacific markets through existing and new channels;
• Create and execute sales strategies in order to gain market share;
• Identify potential market, lead development and expansion of company's presence in strategic markets;
• Develop services and solutions based on understanding of market trends and preference of customers;
• Build and develop market penetration and go-to-market strategies;
• Understand competitor, market and industry trends and develop strategies for product positioning;
• Monitor sales numbers and forecast sales activities;
• Lead and guide regional sales teams to meet targets and strategic goals, provide guidance and motivation support.
• Develop accurate sales forecasts and regularly report on regional sales performance
• Work with the team to drive customer retention and growth through strategic account planning and relationship building
• Drive revenue growth by securing new business and expanding existing accounts
• Responsible for Regional Team profitability of the company’s P&L

Requirements:

· Bachelor’s degree with relevant field of studies

· Min. 10 years of sales experience or in an equivalent sales management/Director role

· Demonstrated success in leading sales teams and achieving revenue targets

· Excellent communication and negotiation skills with a customer-focused approach

· Ability to travel within the region as required

. Ability to communicate and report to Japan HQ, thus Knowledge of Japanese is essential.

. Experience and knowledge in Spring manufacturing will be an advantage.

Key responsibilities include:

• To lead and oversee the day-to-day operation of all warehouse including receiving, picking, packing, shipping and facilities management.
• Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched; goods / order information capture are fully performed accurately and timely as per WI & SOP.
• Optimum space and resource planning though analysis of inbound and outbound volume forecast: plan while ensure productivity, quality and customer service are met.
• Manage and monitors the operation KPI.
• Manage and monitors the need to replenish warehouse consumable supplies and upgrade/maintenance of material handling equipment.
• Cost control to improve and reduce handling and supplies to achieve monthly budget targets.
• Manage cost effectiveness and constantly strive to improve productivity and quality service.
• Ensure inventory accuracy through regular cycle count.
• Ensure proper storage and good housekeeping standards (5S).
• Establish and maintain standard operation procedures (SOP).
• Others ad-hoc duties related to the warehouse management assigned by direct superior.

Requirements:

• Minimum Diploma in Logistics or equivalent, preferably in Logistics Management or experience in managing electronics goods warehouse.
• Experience in WMS and MS Office proficiency will be an advantage
• Possesses initiative and able to work independently
• Strong Leadership, Interpersonal, People Management and Communication skills
• Attention to details and organized.
• A pro-active team player with hands-on approach.

• Warehouse Manager Essential Skills
• Leadership, decision making, and problem-solving skills
• Organizational and multitasking abilities
• Interpersonal and communication skills
• Basic math and computer skills
• Knowledge of inventory and warehouses

Supervise all of a warehouse’s daily activities while working to maximize efficiency and minimize staff overtime

• Ensure effective, safe operations by implementing procedures and policies
• Analyze logistics data to increase productivity and aid in loss prevention
• Oversee receiving, warehousing and distribution operations
• Implement operational policies and procedures
• Implement and oversee security operations

Day-to-Day Duties

• Manage inventory control and quality assurance, productivity and logistics
• Motivate, organize, and discipline staff
• Manage the receipt, storage, and distribution of warehouse goods
• Inspect, maintain, and manage warehouse equipment and vehicles
• Keep detailed records of warehouse activities
• Ensure effective and safe use of warehouse equipment
• Ensure safety of staff

Job Description

The Data Center Facilities Manager plays a critical role in ensuring the smooth and reliable operation of our data centre infrastructure. You will be responsible for overseeing all aspects of the facility's operation, including power, cooling, fire protection, security, and environmental controls. Other responsibilities include managing data center floor space and security. You will also lead a team of outsourced technicians and contractors, to manage projects, and ensure compliance with all relevant regulations.

Key objectives are to:

•Maximize uptime: Ensure the data centre infrastructure meets the required availability levels and minimizes downtime, preventing outages, service and data loss.

•Maintain system redundancy: Implement and manage redundant systems for critical infrastructure to ensure smooth operation even during maintenance or unexpected events. Ensure maintenance regime is adhered to and any arising gaps remediated in a timely manner.

•Control operational expenses: Manage budgets effectively and find cost-saving opportunities for maintenance, upgrades, and external services

•Plan and strategize data center requirements to meet SIA current and future IT roadmap.

Responsibilities:

Lead and manage:

•A team of outsourced data centre technicians and contractors, providing guidance, training, and performance feedback.

•Projects related to the maintenance, upgrade, and expansion / optimization of the data centre infrastructure.

•Hosting sites are run as per SLA and within limits of key data centre operating parameters for power cooling and environmental settings

•Emergency response plans for diverse scenarios like power outages, fires, or natural disaster

Ensure optimal performance:

•Of critical infrastructure systems, including power distribution, cooling systems, fire suppression systems, and security systems.

•Of the data centre environment, maintaining optimal temperature, humidity, and air quality.

•Of operational efficiency and resource utilization.

Plan and execute:

•Preventive maintenance schedules and corrective actions for identified issues.

•Emergency response procedures in case of power outages, equipment failures, or other disruptions.

•Budgetary allocation and resource management for the data centre facilities.

Maintain compliance:

•With all relevant safety, environmental, and regulatory standards.

•Lead and manage data center audits

•Documentation for all systems and procedures.

Collaborate:

•With IT and other teams to ensure the smooth integration of data centre operations with other critical functions.

•With external vendors and service providers to maintain and upgrade equipment and systems.

Data Cente strategy and migration:

•Responsible for providing Data centre design and construction inputs, sustainability initiatives, and energy efficiency optimization

•Work with IT team for data centres space and power requirements

•Work with and support IT team for any data centre migration as required

•Responsible for writing Datacenter related tenders such as maintenance contract, co-location sourcing etc. and writing management approval papers.

Requirements

•Bachelor’s degree in electrical or mechanical engineering with minimum 5 years relevant industry experience or Diploma in electrical engineering with a minimum of 10 years of experience in datacentre infrastructure and facility management

•Familiar with fire safety rules and regulations associated with operating complex datacenter infrastructure

•Proficient in data centre monitoring and management software

•Familiar with data center fiber and structure cabling would be a added advantage

•Possess Datacenter certification eg. CDCP, CDFOM

•Familiar with TIA-942-B design standards for Datacenter, Uptime Standards and ASHRAE requirements

•Familiar with IT hardware specifications and computer racking requirements for datacenter space and power planning.

•Excellent organizational/administrative skills as well as strong communications & interpersonal skills

•Must be a positive, collaborative, active excellent problem-solver, being customer service oriented and conscientious.

•Willing to work on non-office hour and weekend including public holidays

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth.
• Assist Management Team in other strategic research and related projects

Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness

• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

Wholesale Banknotes Sales

• Conduct sales and marketing calls to existing and prospective customers.
• Provide market advisory and pricing.
• Manage daily tasks in marketing, sales & trade execution.

Administration & Process

• Escalate any problems and issues with work processes to senior sales or Unit Head for resolutions.
• Assist the Unit Head in the developmental process of new product development.
• Assist the Unit Head in the daily administration requirements of the desk where applicable.
• Responsible to adhere to all guidelines, policies & limits.
• Responsible to upgrade technical competencies where applicable.

Compliance

• Responsible to be familiar with regulatory and compliance requirements of the business.
• To strictly adhere to all Regulatory & Compliance requirements for the business.

Client Relationship Management

• Assist to onboard of new clients, including conducting due diligence and ensuring compliance with regulatory requirements.
• Provide administrative and client service support
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.

Purpose and Scope of role :

To promote the success of the company by managing the Accounting operations, within a framework of prudent and effective controls, which enable risk to be assessed and managed through focus on Finances, Operations, People, Customers, Systems, Culture and Compliance in adherence to the company’s policy and procedures.

Manages a solid team by driving all the Accounting operations within the company, responsible for Reporting, Payable, Taxation, Capital Expenditure, Control and Compliance to accounting policies, Process Improvement and assisting the Accounting Manager / Controller with the company’s financial affairs.

KEY RESPONSIBILITIES:

Finance & Operations:

• Manage the day to day Accounting operations including A/R, A/P, Treasury, Revenue Recognition, working closely with the Accounting and Operational teams to review processes, implement best practices and improve productivity.
• Manage the Capital Expenditure process, including obtaining approval of acquisitions and disposals, maintaining the Fixed Asset Register, and completion of the Annual Inventory certification. 
• Complete all GL reconciliations, including Proof of Cash, Fixed Assets, Leases and other schedules for monthly P&L submission.
• Contribute to the preparation of the internal monthly accounts (Profit & Loss, Balance Sheet, Cashflows, and Analysis).
• Assist in information submission to statutory authorities for Payroll, GST, Corporation Tax and Statistic Dept.
• Contribute to the preparation of statutory financial information and tax computations.
• Provide required information/documentation for Internal Control Evaluations and Internal/External Audits.
• Support the Accounting Manager / Controller with miscellaneous projects and tasks.

People:

• Continually provide coaching and training to the team members
• Conduct timely 1:1 review and yearly employee performance evaluation.
• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
• Support in recruiting, hiring, provide input to find new potential candidates for the accounting department
• Meet company standards of 52 hours training per year
• Review department goals and personal plans periodically with staff to ensure buy-in and accountability
• Assist new hires with mandatory training completion within the first 6 months

Customer:

• Support Accounting team to better serve internal customers

Compliance:

• Review company internal controls, specifically the Financial Process Control.
• Promote compliance diligently following all company policies and regulations and being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Ensure compliance with local laws and regulations.

Culture:

• Proactively promote the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems:

• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Set the tone of this environment within your department.

KNOWLEDGE, SKILLS AND BEHAVIOURS:

Knowledge:

• Expeditors’ Company Policies and Procedures
• Strong Accounting and Finance knowledge.
• Global Logistics Industry knowledge

Skills:

• Proficient in MS Office
• Strong organisational and analytical skills with an attention to the details.
• Fluent in English
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results.
• Proven leadership attitude and skills
• Ability to drive through change

Behaviours:

• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Role model of integrity and pride for all employees
• Proven leadership attitude and background
• Professional appearance and attitude
• Reliable and accurate
• Being supportive of change
• Taking initiative and working in autonomy
• Being an advocate of Expeditors culture at all times
• Being approachable and proactive

We’re now looking for a Sales Director to join our Asia Tech x Singapore team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on both the evolution of the event and Informa Tech’s presence in Singapore. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is a sales leadership and management role accountable for driving event and digital sales through the current team, but also hiring top talent as the team grows. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• Strategic planning and growth of the commerical success of Asia Tech x Singapore
• Manage a team of four salespeople
• Leading the commercial development of our child events; BroadcastAsia, CommunicAsia, Satellite Asia, Techxlr8 and InnovFest
• Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Stakeholder management with key industry and government representatives
• Own the development of integrated sales strategies and plans, ensuring they are effectively communicated and executed by the wider team
• Create a best practice sales environment, driving sales efficiency and effectiveness, using company’s sales excellence framework & tools  
• Building and executing a plan for territories to retain and upsell clients, identifying needs to drive additional value, increasing total revenue per customer. Driving success through sales teams achieving and exceeding goals/KPIs  
• Proactively identifying new prospects and new business opportunities for the team
• Deep understanding of the competitive external market; understanding and staying current on trends impacting clients and customers 
• Reporting accurate personal and team-based forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities. 
• Identifying and participating in the development of new products, solutions, and target market prospects to secure high-value new business  
• Developing key account relationships, exploring and developing strategic account plans to identify opportunities to cross/upsell, involving internal specialists in the process to align with business and customer needs.  
• Fostering and leading internal partnerships, ensuring collaboration is driven with a customer focus. 

Purpose and Objective

The Manager of Regulatory acts as an advisor on all legal requirements necessary to maintain import/export operations and Customs licensing. The manager is responsible for managing changes in international trade and political area, to ensure a high level of regulatory compliance. The manager’s signature binds the Company on all Customs-related matters in the region. The manager is responsible for an extended team of regulatory team-members in the region and working in collaboration with internal & external business partners to monitor the conduct of activities for adherence to regulatory import/export procedures throughout the business lifecycle.

Essential Job Duties and Responsibilities

• Stay up to date on changes in customs regulations and requirements, communicating updates to relevant teams and implementing necessary changes to ensure compliance.
• Serve as the primary point of contact for customs authorities, and internal stakeholders regarding all customs-related matters.
• Respond to internal and external audits related to Customs practices/other operations, including working knowledge of TradeFirst program.
• Lead and manage a team, providing guidance, training, and support to ensure optimal performance and adherence to company policies and SOPs. Ensure store operations adhere to SOPs and Licensing conditions, and provide internal training when required.
• Assist to develop process with various internal functions in obtaining import/export licenses, agreements, permits, certification and similar (i.e Customs License, CITES permits)
• Manage customs brokers and outsourcing partners to ensure accurate permit declarations (and HS codes) for imports, bonded movements of duty-free goods, and exports.
• Customs compliance and regulations knowledge of Customs Lot number management for Liquor & Tobacco will be an advantage.
• Collaborate with IT, Business and Transformation team in SAP based application for customs lot management and tracking of customs entry to facilitate compliance and drawback.
• Liaise with Third party warehouse, Resource & Allocation team, Divisions and Freight team to ensure replenishment orders are fulfilled timely.
• Review and audit customs documentation to ensure accuracy and completeness, resolving any discrepancies or issues as needed.
• Monitor and analyse key performance metrics, identifying areas for improvement and implementing initiatives to drive performance and productivity.
• Collaborate with internal departments, including merchants, planning, finance/tax, IT and store operations, to support business objectives.
• Assist with strategic projects, and process transformation projects to improve efficiency, compliance, and cost reduction initiatives.

Key Requirements

• College or University Degree preferred or equivalent work experience
• At least 5 years of leadership experience in import/export Customs and trade compliance management
• Fluency in English
• Proficient in MS Word, Excel and at least one Customs System eg. TradeNet, ICS or similar.
• Ability to actively participate in complex, cross functional projects including setting scope, reaching consensus, executing on task and presenting results
• Detailed knowledge of Bonded Warehouse regimes, FTZ’s, CITES, and Harmonized System Knowledge and experience with applying Quality Improvement Techniques.
• Six Sigma certification, APICs, Supply Chain Certification, and/or other professional certifications will be a plus

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

[What you will be working on]

You will be part of a small but dynamic team within EDB’s Brand, Marketing and Communications division, focused on public communications to enhance EDB’s corporate reputation, positively shape perceptions of industries that EDB nurtures, and convey to local audiences the impact of EDB’s work on the Singapore economy and jobs. You will craft content and implement ideas for amplifying EDB’s work across a range of social media platforms to generate brand visibility and marketing leads, and also to drive audience growth and community engagement in Singapore and globally.

Responsibilities

• Develop and execute channel-specific strategies for LinkedIn, Instagram, Facebook and YouTube

• Write effective social posts/ads in an authentic voice for EDB that grab attention and engage platform users.

• Create social content across static and animated formats including carousel posts, document ads and short-form videos (IG Reels, IG Stories)

• Run social media campaigns to build an engaged community and nurture brand ambassadors

• Provide onsite support at events including capturing video content

• Ensure that daily operations run smoothly, including managing the social media calendar; scheduling posts using social media management tools; ensuring the final published posts are properly rendered within each platform’s specifications; and community management

• Test, measure, and improve the effectiveness of social content, recommending creative iterations to optimise performance and help achieve business goals

• Social media reporting and competitive analysis

• Stakeholder and agency management

[What we are looking for]

To meet the challenges of this role, you must have/be: 

• At least 3 years of B2B marketing experience, with an understanding of integrated campaign planning across channels

• Strong interest in social media, with excellent writing skills

• Experience in content creation, creative design and experience running campaigns across different platforms

• Knowledge and experience with video content creation, including writing, producing, and editing video productions using software such as Premiere Pro and CapCut

• Experience with social media management and analytics tools such as Sprinklr and Adobe Analytics

• Committed to excellence in project execution and adept at managing priorities and timelines

We welcome applications from Singaporeans and will review these on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of their application date.