Job Description

Job Purpose:

This is a role for a senior manager at Vice President level within the Global Transfer Agency operational unit and reporting into the APAC functional head. The candidate will have people management and oversight governance responsibility.

The candidate is expected to be responsible for handling daily BAU activities including client and vendor servicing while managing an operational team in Singapore. The candidate is also expected to maintain a close working relationship with its product & technology partners and operational team(s) in-country and in other Citi locations, while ensuring proper oversight of its in-country operational activities and/or other outsourced/offshored activities.

Key Responsibilities:

The candidate should have strong knowledge of the full trade cycle including other functions performed within the Transfer Agency operations, as well as the responsibilities of the Administrator and the Custodian. The candidate is required to have strong knowledge and extensive practical experience of the following core TA processes:

• Client/Distributor/Investor on-boarding, AML/KYC documentation & administration, and data management
• Transaction processing & investor servicing
• Cash & trade settlement processing
• Corporate action processing
• Reporting of shareholder trade activity to the fund accountant and fund custodian
• Bank account reconciliation
• Foreign exchange dealing & execution
• Periodic client & investor reporting

The candidate should also have experience in the following responsibilities of a Fund Transfer Agent:

• Review of fund prospectuses, operating memorandums and key fund documentation
• Fund launches and implementation
• Client conversions
• Client change request management
• Client & vendor management
• Oversight and risk control management for domestic and outsourced functions
• Managing client due diligence visits
• Awareness of regulatory and industry change and how it impacts the business
• Oversee day-to-day operations of multiple teams and unit supervisors and ensure teams meet performance, service quality and service delivery expectations
• Manage staff resource allocation while assisting with the development and oversight of the budget
• Resolve complex and highly variable issues with significant departmental impact
• Oversee the volume, quality, integrity, timeliness and delivery of complex deliverables.
• Analyze issues with transaction capture and related functions where direction is needed, and actions must be recommended / taken
• Develop and implement, policies and procedures and support a range of internal and external clients and ensure that essential procedures are followed and contribute to defining workflow standards
• Oversee performance of operational activities and define, develop, implement and track Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• Identify opportunities to improve processes, client service, control, and cost reduction and implement improvements
• Conduct discovery and due diligence activities with clients to solve complex client queries
• Evaluate staff performance and make recommendations for training/development, pay increases, hiring, terminations and other personnel actions
• Contribute to the objectives of the Transfer Agency operations in the region
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

The following aspects of the role as a team manager are also important:

1. People Management:

This role is for a people manager and in addition to managing the daily responsibilities of the team, the candidate will also be required to build an effective working relationship with and between the team members and to guide them in their tasks. Regular effective one to one sessions with direct reports are required and a planned approach to staff development is a key part of the role.

2. Control Environment:

The candidate will be expected to identify issues or inefficiencies within the team and to build a strong, controlled working environment, concentrating on error prevention and mitigation.

3. Relationship and Network Building:

The candidate will also be expected to focus on building relationships with the Citi TA vendors and other Citi locations that perform tasks on behalf of the HK TA, with the clients and other business partners both internally and externally. The candidate will act as the Transfer Agency Single Point of Contact for the vendor and sites performing TA responsibilities on behalf of our clients for HK and will require strong skill sets and experience in respect of:

• Acting as key relationship and escalation point for the vendors/other Citi locations across all TA functions, taking end-to-end responsibility for the TA relationship.
• Manage change with these business partners to ensure a controlled change environment
• Engage in proactive added-value communication with the vendors/other Citi locations, and conduct briefings within TA to build awareness across the teams.
• Understand the requirements of oversight and control of 3rd party outsourced functions and the importance of adhering to regulatory obligations.

Development value:

This is a senior management role and is an ideal position for a candidate with strong TA and management experience to excel in their career in the fund services and fund administration space, particularly in relation to client servicing and relationship management, back office support and the oversight of outsourced/offshored functions & activities.

The role will also present opportunities for involvement in departmental and inter departmental initiatives which are outside the daily tasks performed by the team.

The role will provide opportunity to the candidate to participate in cross-functional initiatives, and being part of the regional management team within TA operations and across Funds Administration.

Knowledge / Experience:

The candidate should have over 15 years of working experience with at least 5 years of experience within Transfer Agency operations or in a Transfer Agency support role e.g. Transfer Agency project management and should have been in a people management position for at least 5 years. Having an industry knowledge and experience in fund services operations and administration in Singapore or in the APAC region is a benefit.

Skills:

In addition to a strong knowledge of TA operations and the Funds Industry as outlined above, the candidate also needs to display strong interpersonal skills, communication skills, people management skills and time management skills. The candidate also needs to be able to work independently on projects or sub sets of projects and effectively represent the TA function operationally. Due to the nature of the oversight of the outsourced/offshored functions, the candidate should have strong regulatory and compliance background and a good understanding of local regulatory obligations and requirements.

Core Competencies:

Delivery of high quality service to internal and external customers;

• Manage the delivery of the team’s tasks in a timely, accurate and in a controlled environment, ensuring priority items are identified and dealt with in a prompt manner.
• Display effective organization skills in order to manage competing priorities.
• Liaise effectively with other parties, both internally and externally and communicate in a professional manner at all times.
• Represent the TA in a competent and professional manner with external vendors and clients.
• Represent the TA in the regular service calls with external vendors and outsource business partners
• Provide an excellent standard of service to our clients both internally and externally.
• Identify and assume ownership of issues;
• Take responsibility for assigned tasks and prioritize to ensure expectations are met.
• Display effective delegation skills, focusing on developing individuals within your team.
• Co-ordinate and maintain a calendar of tasks for the team, ensuring the team meets the deadlines agreed.
• Co-ordinate or act as TA representative on larger projects, as requested.

People and self-management:

• Display effective delegation skills, focusing on developing individuals within your team.
• Display effective people management skills with a proven record of managing both strong and weak performers
• Ability to build a strong and trusted working relationship with your team and colleagues
• Completion of all assigned training and management of your own training path by identifying personal training needs and opportunities.
• Become actively involved in the development of the business by involvement in initiatives such as new business take on
• Implement effective risk awareness within the team, ensuring each member of the team adheres to all documented controls

Qualifications:

Candidates should be educated to 3rd level. Professional qualifications are preferred but not mandatory.

• Over 15 years of experience, preferably in a related role
• Subject Matter Expert in multiple or specific skill sets, business areas or products preferred
• Demonstrated project management skills
• Ability to work under pressure and manage deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills

1. PRIMARY FUNCTION

Assist the Area Manager in terms of control and guidance in accordance to company’s policies and guidelines. Set targets for self and team in achieving sales target and ensures that daily operations run smoothly and efficiently. Assist company in achieving business targets in terms of revenue growth and market share.

1. ROLES AND RESPONSIBILITIES

Operations

-To ensures compliance with the company’s policies and procedures

-Perform outlet visitation checks regularly

-Shares relevant and pertinent news/information with the store/outlets staff on a regular basis

-Conduct regular store / outlets meeting to disseminate and collect information

-To ensures thorough and smooth implementation/launch of new programs or products through effective training.

-To ensures quality of products, services, outlet ambience consistently meets and/or the company standards.

-Plan and lead the Outlet’s profitability and the cost controlling measures.

-To ensure sufficient stock is in place for the day to day operation of the store.

-Plan weekly labour and scheduling, ensuring sufficient manpower in the store / outlets to secure a smooth operational flow.

-To ensure accurate and prompt submission of daily sales to Finance department.

-To reduce in product waste and minimize loss by monitoring closely on store/outlets performance.

Management Responsibilities

-Responsible for the Sales and Profit performance of each store/ outlets under your supervision.

-Conduct monthly Sales analysis and implement immediate action plan for areas of improvements.

-Manage on outlets’ petty cash expenditure.

-Monitor and responsible for Stores’ maintenance and repair costs.

-To ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.

-To ensures that all new employees undergo orientation and training.

-Responsible for continuous training and staff development in terms of job knowledge and skills to improve in both service quality and outlet operations.

-To conduct performance appraisals and monitoring staff performance regularly.

-To work closely with HR department on recruitment and staff on-boarding process.

-Develop and implement effectiveness of On-Job Training for all staff.

-Coach, Motivate, Train, Retain and Develop staff’s performance to achieve company’s objectives.

-Monitor and track industry and market trends as well as consumer spending habits; develop and present action plans to achieve and/or exceed sales forecast.

-Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.

-Maintains a record of each outlet’s sales trend before, during and after the launch of any marketing activity.

-Serves as a quality controller for all signage, posters and decoration at the outlets to ensure that they are in-line with the company’s image

Quality Assurance

-Ensures and enforce that Food and Beverages are prepared consistent in accordance to company’s standards.

-Products are ordered and rotated to ensure freshness and optimum quality.

-Products are ordered in accordance to business needs and demands.

-Products are presented in an attractive and enticing manner.

-To undertake any other duties and responsibilities that assigned by the management.

Environment Conditions

Kitchen environment

Knowkedge of factory Confectionery Pruoduction

Minimun 3 years experience in factory management

Unble to handle man power work distribution

Product and stocks in out FIFO

ablke to meet on time proiduction

Handling of stock inventry

Must able to work shift duities (night)

Must process food hygiene and handling cert.

Responsibilities

· Acquire and manage new clients (both corporate and individuals)

· Building and maintaining rapport with client accounts

· Preparing and submitting credit proposals, assessing creditworthiness and risk

· Collaborating with credit and backend teams to ensure accurate loan approvals/disbursements

· Proactive management, supervision, and monitoring of accounts

Requirements

· More than 2 years of relevant working experience in soliciting commercial loans and preparing credit proposals

· Customer oriented

· Driven and proactive demeanor

· Excellent interpersonal and communication skills

· Candidates with relevant experience will be viewed favourably, though not necessary

1. PRIMARY FUNCTION

Work closely with the General Manager for the daily operations, manpower management, marketing and sales and profitability of all outlets.

ROLES AND RESPONSIBILITIES

Operations

-Ensure compliance with the company’s policies and procedures

-Responsible for staff rostering to ensure adequate manpower across outlets

-Influencing and decision making on aspects such as recruitment, discipline, termination of employment and performance assessment

-Perform outlet inspection at least once a week

-Share relevant and pertinent news/information with the outlet staff on a regular basis

-Conduct regular outlet meeting for feedback on strategies to achieve sales targets

-Ensure that quality of products, service, and outlet ambience consistently meets and/or exceeds company standards.

-Ensure the accuracy and timely submission of all monthly documents and reports of outlets to Head Office

- To undertake any other duties and responsibilities assigned by the management

Training and Development

-Ensure that all new employees undergo onboarding and training according to SOP

-Develop, coach and train employees on knowledge and skills with the objective of improving service quality and outlet operation sales.

-Review outlets' learning and career development initiatives to align with organization’s learning agenda

-Conduct performance appraisals for all outlet employees

-Coach, Motivate, Train, Retain and Develop staff’s performance so as to achieve company’s objectives.

Sales and Profit

-Responsible for the Sales and Profit performance of every outlet

-Conduct monthly sales analysis and implement action plan for areas of improvement

-Responsible for outlets’ petty cash expenditure

-Monitor and be responsible for outlets’ maintenance and repair costs

-Ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.

Marketing

-Monitor and track industry and market trends as well as consumer spending habits; develop and present action plans to achieve and/or exceed sales forecast

-Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.

-Maintain a record of each outlet’s sales trend before, during and after the launch of any marketing activity

-Serves as a quality controller for all signage, posters and decoration of the outlets to ensure that they are aligned with the company’s branding.

Recruitment

-Recruit employees through an objective selection and interview process

-Ensure that all staff are oriented and trained according to SOP

-Ensure all outlets have sufficient manpower to achieve business needs and a smooth operational flow.

Environment Conditions

Kitchen environment.

Wan Yan Pte Ltd

Sales Executive (B2B) – F&B Industry

Location: Bedok North

Full Time Non-executive 1 year exp F&B sales

Monthly$3,000to$4,000

Roles & Responsibilities

We are seeking a motivated and experienced Sales Executive with a strong background in B2B sales within the Food and Beverage (F&B) industry. As a Sales Executive, you will be responsible for driving business growth, building strong relationships with clients in the F&B sector, and meeting or exceeding sales targets. Non F&B industry but with B2B experience will be considered.

Job Descriptions:

- Identify and prospect potential B2B clients in the F&B industry, targeting key decision-makers and stakeholders such as restaurants, cafes, and food service providers.

- Conduct thorough market research to understand client needs, industry trends, and competitor activities within the F&B sector.

- Build and maintain a robust sales pipeline, managing leads and opportunities effectively to maximize sales potential.

- Develop and execute effective sales strategies and customized proposals that align with the unique requirements of F&B clients.

- Present and demonstrate product/service offerings specifically tailored to the needs of F&B businesses, highlighting their benefits and addressing industry-specific pain points.

- Negotiate pricing, terms, and contracts with F&B clients, aiming for favorable outcomes while maintaining profitable margins. Collaborate closely with cross-functional teams, including marketing, product, and customer service, to ensure seamless customer experience and successful implementation of solutions in the F&B industry.

- Regularly monitor and report on sales activities, performance, and market insights within the F&B sector to sales management.

- Foster and nurture long-term relationships with F&B clients, providing exceptional customer service and support to maximize client satisfaction and loyalty.

- Stay updated on F&B industry trends, market dynamics, and competitive landscape to identify new business opportunities and maintain a competitive edge.

Job Requirements:

- Excellent communication and presentation skills, with the ability to effectively convey the value of products/services to F&B clients.

- Demonstrated ability to meet or exceed sales targets and drive revenue growth in the F&B sector.

- Self-motivated and results-driven, with the ability to work independently and as part of a team.

- Strong negotiation and closing skills, with a focus on delivering win-win outcomes for both the company and F&B clients.

- Adaptability to a fast-paced and dynamic F&B industry environment, with the ability to prioritize and manage multiple tasks effectively. Willingness to travel for client meetings and industry events within the F&B sector as required.

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected]

We regret that only shortlisted candidates will be notified.

Wan Yan Pte Ltd

• Position : Technical Sales Engineer (Electronics/Junior Role) - Up to $4,500 + Commission
• Location : West – Bukit Batok Crescent
• Working hours: Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to Basic of $4,500 + Average Incentives of $1,000 + AWS + Variable Bonus + Transport Reimbursement/Allowance + Mobile Phone Allowance + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Automation

Main Responsibilities:

• Responsible for preparing quotations, proposal according to customer’s requirements
• Plan sales visits, customer calls
• Service existing clients and proactively identify and develop new customers and markets
• Conduct product training and presentation to customers
• Follow up on sales lead, sales orders and deliveries
• Provide application/product support to customers and internal sales team
• Provide post sale and presale application and sales support by analysing and recommending solutions to meet customer’s needs.
• Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products..

Requirements:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/Mechanical
• No experience required/ Entry level candidates are welcome to apply
• Training on products will be provided
• Bilingual in English and Mandarin to communicate with colleagues who can only speak in mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Sales Executive (High-End Furniture Manufacturing) – Up to $5,000 + Commission
• Location : East – Chai Chee
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Basic Up to $5,000 + 2% Commission + Performance Bonus + 14 Days Annual Bonus + Medical Benefits
• Duration : Permanent
• Industry : Furniture Manufacturer

Responsibilities:

• Promote company brands through sales visits, in-house trade
• events and similar initiatives
• Drive business relationships with customers
• Collaborate with architects/designers on their projects, to achieve design intents, project schedules and budgetary constraints.
• Develop varying strategies in achieving sales targets.
• Fulfil client briefs and enquiries, with excellent follow through in project management.
• Addressing adequately and appropriately to quotations, proposals, tender submissions required.

Requirements:

• Diploma with minimum of 1 year sales experience
• Experience in B2B markets is essential
• Must have Class 3 or Class 3A license – Vehicle Provided
• Must be able to work and interact with designers/architects and landscape architects
• Bilingual in English and Mandarin to communicate with Chinese speaking associate.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Luxury Boutique Sales Associate (High End Jewelry) – Up To Gross $4,000
• Location : Town Area - Dempsey
• Working hours : 5 days Work | 10am to 7pm
• Salary (commensurate with experience) : Up to $3,000 + Attractive Commission + Performance Bonus + 14 Annual Leaves + Employee Discount
• Duration : Permanent
• Industry : Luxury Jewellery

Main Responsibilities:

• Being a brand ambassador reflecting the company core values
• Ensuring the very best levels of customer service; Offering a personal shopping and styling experience to our clients.
• Selling, directing and driving sales.
• Delivering the monthly and seasonal sales targets and working closely with the team to do so.
• Share weekly sales report and insights with the team
• Ensuring that customers are added to the Database.
• Maintaining a Customer book of key customers and VIP’s.
• Working closely with the Operations team to ensure healthy stock levels
• Other Ad-hoc duties assigned by Supervisor.

Requirements:

• Passion for People, Design, Jewellery and Gemstones with at least 1-2 years of relevant experience.
• Demonstrate a high degree of maturity and integrity.
• All with experience welcome to apply.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Business Development Manager (3PL & Freight Forwarding) - Up to $8,000
• Location : West – Penjuru Road
• Working hours : Monday to Friday | 8.45am to 6pm
• Salary (commensurate with experience) : Up to $8,000 + commission + Annual Bonus + Transport Allowance + Mobile Allowance + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Logistics & Freight Forwarding

Main Responsibilities:

• Proactively identify and acquire potential customers for contract logistics, warehousing & distribution, or freight services.
• Establish a deep understanding of customers requirements including storage conditions, racking, pick & pack services, and cycle patterns.
• Develop healthy pipeline customers to sustain continuous revenue growth.
• Secure new customers with reasonable profit contribution
• Formulate strategies and tactical sales plans for business growth.
• Meet with potential customers regularly to establish a favorable rapport.
• Work closely with internal departments to ensure optimum customer satisfaction at all times.
• Support other business development activities and initiatives as directed.
• Present professional business proposals to customers
• Provide regular relevant market information to superior for market alignment.

Requirements:

• Minimum Diploma Holder with at least 2 - 3 years of relevant sales experience, preferably in 3PL / Freight forwarding /Shipping / Transportation industries.
• Good local market knowledge and business understanding of customers’ requirements.
• Able to work under pressure to achieve budgeted targets.
• Bilingual in English and Mandarin to communicate with Mandarin speaking clients.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Perform financial management duties including generating financial data, compiling and submitting reports, analyzing industry trends and assessing the financial health of the company.
• Oversee the operations and development of the company’s finance departments including creating and reviewing policies, budgeting, recruiting, training and conducting regular assessments of financial procedures.
• Supervise the preparation of quarterly and annual account reconciliations, monitor and enforce compliance with tax and financial reporting standards and assist with cash flow forecasting.
• Advise colleagues and executive management on decisions related to the company’s finances.
• Supervise the documentation of the company’s financial status and forecasts.
• Mediate between the organization, employees, stakeholders, shareholders and investors on financial issues for amicable resolution of differences.
• Create strategic business plans based on the analysis of the company’s status and financial forecasts.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys’ privacy policy.

• Perform financial management duties including generating financial data, compiling and submitting reports, analyzing industry trends and assessing the financial health of the company.
• Oversee the operations and development of the company’s finance departments including creating and reviewing policies, budgeting, recruiting, training and conducting regular assessments of financial procedures.
• Supervise the preparation of quarterly and annual account reconciliations, monitor and enforce compliance with tax and financial reporting standards and assist with cash flow forecasting.
• Advise colleagues and executive management on decisions related to the company’s finances.
• Supervise the documentation of the company’s financial status and forecasts.
• Mediate between the organization, employees, stakeholders, shareholders and investors on financial issues for amicable resolution of differences.
• Create strategic business plans based on the analysis of the company’s status and financial forecasts.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys’ privacy policy.

• Position : M&E Manager (Building Construction/6 Days) - Up to $9,500 + Bonus
• Location : Resorts World Sentosa
• Working hours : Monday to Saturday | 8am to 5pm
• Salary (commensurate with experience) : Up to $9,500 + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Building & Construction

Main Responsibilities:

• Assist Project Manager in supervising and coordinating all services and complete within programme.
• Work closely with clients and consultants on technical matters
• Coordinate M&E services work and work closely with other department staff to meet the project timelines
• Conduct detailed M&E coordination with all specialist contractors
• Attend progress/site/MEP meetings
• Ensure compliance with all necessary standards, code of practice and safety regulations
• Ensure the quality of works is achieved and safety regulations are compiled
• Any other ad hoc duties as assigned

Requirements:

• Degree in Mechanical & Electrical Engineering or equivalent
• Minimum 8 years of working experience in Main Contractor involving M&E works
• Good safety knowledge and attitude
• Ability to liaise with statutory authorities

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description Summary

Customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Service Availability Manager is required to oversee the IT operations and Delivery

Job Description

A Service Availability Manager is customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical Skills:

• 3-5 years of relevant experience
• Service and Project Management
• Proven experience in a customer-facing role with a strong commitment to delivering high-quality service within a contractual framework.
• Deep understanding of IT infrastructure, including equipment, systems, software products, and networked devices.

We are seeking a Strategic Partner Manager (SPM) to develop, manage and maintain relationships with key developer partners in APAC with heavy focus in Vietnam.

Ability to speak Vietnamese is a must as the key stakeholders that this candidate will liaise with are based in Vietnam.

This is a contract hire.

Responsibilities:

• Think creatively with prominent companies in the gaming industry to build durable, long-term, and scaled partnerships by understanding their strategy and goals
• Represent the company and provide thought leadership and perspectives in external meetings with partner executives
• Own adoption of the company's gaming platforms via developers and platform partners as scale
• Collaborate with cross-functional teams including product, engineering, design, marketing, and finance
• Track, analyze and communicate key quantitative metrics and business trends as they relate to partner relationships at scale
• Use analysis and gaming industry expertise to source and develop new partner opportunities
• Manage and consult existing partners on building up their success on the company's platform.
• Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders both internally and externally

Requirements:

• At least 4 years experience in business development or account management
• BS/BA in a highly quantitative field, such as Economics, Business commerce, or equivalent experience preferred
• Experience working effectively and cross-functionally with all levels of management, both internally and externally
• Ability to define, initiate and drive business opportunities in a fast-paced, rapidly changing environment.
• Good understanding of the internet industry.
• Advanced skill in MS Excel, and PowerPoint.
• Fluent in English and Vietnamese.
• Willingness and ability to travel
• Deep domain knowledge of the gaming industry
• Ability to handle day to day operational work to also structure, negotiate, and maintain significant and complex strategic relationships with game companies.
• Identify and leverage trends within industry of expertise/focus.

Key Responsibilities:

• Ability to design and execute sales strategies to achieve regional revenue targets in the semiconductor industry.
• Conduct thorough market research to identify trends, opportunities, and competitive dynamics within the semiconductor sector.
• Build and maintain strong relationships with key clients and stakeholders to ensure long-term partnerships.
• Effectively communicate sales strategies, market insights, and performance metrics to internal teams and leadership.
• Utilize strong analytical skills to evaluate sales performance, market conditions, and process efficiencies.
• Stay current with advancements and changes in the semiconductor industry.

Requirements:

• Bachelor’s degree in Business, Marketing, Engineering, or a related field.
• Min 5 years of experience in solutions-based sales within the semiconductor industry
• Proven track record in developing and implementing successful sales strategies.
• Strong analytical skills and experience with market analysis and performance metrics.
• Excellent communication skills with both Chinese & English to work with suppliers in China. Additional languages will be highly preferred
• In-depth knowledge of semiconductor processes and industry trends.
• Ability to build and maintain strong client relationships and manage multiple priorities.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

This role is a 12 month contract role based in Singapore. Work experience in Gaming Industry/Verticle/Domain is a must have.

We are hiring 3 headcounts for 3 different Market, Must have spoken language in Korean/Vietnamese/ Mandarin to effectively liaise with counterparts and client in the market.

Responsibilities:

• Collaborate with various departments to solve operational issues encountered by partners.
• Manage daily operations, including handling inquiries, ensuring compliance, resolving escalations, and managing contract-related activities.
• Perform internal operational tasks such as report preparation, outcome tracking, and updating internal teams and partners.
• Serve as an internal advocate, aligning partner needs with policy and platform teams.
• Become the team’s expert on operational policies and procedures.
• Proactively seek and implement improvements to the partner experience through clear communication and educational resources.

Requirements:

• Must Fluency in English and either Korean, Mandarin, or Vietnamese to effectively engage with clients and counterparts in these market.
• Bachelor’s degree or higher.
• At least 3-4 years of experience in online operations, customer success, account management, or project management within the Technology/Gaming sectors.
• Strong communication and presentation skills, with the ability to simplify complex issues.
• Proven ability to collaborate effectively across various management levels.
• In-depth understanding of internet technologies and operational workflows.
• Proficiency in MS Excel and PowerPoint for detailed data analysis and reporting.
• Technical aptitude, with knowledge of tools, IT languages, and systems being a plus.

A catering manager orchestrates the processes behind large-scale or intimate catering events. They are at the center of all operations, from menu planning and food preparation to managing staff and handling logistics. This role requires a blend of creativity, detail coordination and personnel management

The Catering Manager is in charge of planning and managing catered events. Their duties include consulting with customers to determine their needs, supervising staff that prepares food during an event, as well as serving it when needed.

Since most clients based are indian and able to speak Indian Languages

Must be able to handle indian & middle eastern cusines and menus.

• Perform financial management duties including generating financial data, compiling and submitting reports, analyzing industry trends and assessing the financial health of the company.
• Oversee the operations and development of the company’s finance departments including creating and reviewing policies, budgeting, recruiting, training and conducting regular assessments of financial procedures.
• Supervise the preparation of quarterly and annual account reconciliations, monitor and enforce compliance with tax and financial reporting standards and assist with cash flow forecasting.
• Advise colleagues and executive management on decisions related to the company’s finances.
• Supervise the documentation of the company’s financial status and forecasts.
• Mediate between the organization, employees, stakeholders, shareholders and investors on financial issues for amicable resolution of differences.
• Create strategic business plans based on the analysis of the company’s status and financial forecasts.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Perform financial management duties including generating financial data, compiling and submitting reports, analyzing industry trends and assessing the financial health of the company.
• Oversee the operations and development of the company’s finance departments including creating and reviewing policies, budgeting, recruiting, training and conducting regular assessments of financial procedures.
• Supervise the preparation of quarterly and annual account reconciliations, monitor and enforce compliance with tax and financial reporting standards and assist with cash flow forecasting.
• Advise colleagues and executive management on decisions related to the company’s finances.
• Supervise the documentation of the company’s financial status and forecasts.
• Mediate between the organization, employees, stakeholders, shareholders and investors on financial issues for amicable resolution of differences.
• Create strategic business plans based on the analysis of the company’s status and financial forecasts.

Panasonic Information Systems Company Asia Pacific (PISCAP) is an IT solutions partner which provides IT Professional Services to 63 Panasonic Group companies in APAC Region, comprising of 7 Main Business Lines. PISCAP is an integral part of Panasonic Transformation journey. It is responsible for IT Leadership, Portfolio Management, Solutions Delivery and IT Operations with its Centre of Excellence in Singapore, Malaysia, Thailand, and Vietnam. By leveraging on Panasonic’s merit of scale, PISCAP innovates and generate sustained value to the APAC business group.

About the role:

Program Management and Integration is a key capability in Panasonic Information System Company (PISC) organization, providing cross-functional management of business transformation initiatives with broad, diverse work streams and multiple projects. This role will report to the Program Director within a matrix report structure:

Roles & Responsibilities:

• The Project Manager will operate as the program management lead partnering cross functionally to manage across all work streams, sub-projects and functions.
• Works regionally and cross functionally to facilitate and drive the timely global roll out of our integrated SAP platform, Salesforce and related interfaces.
• Creates and oversees the integrated program plans and will be responsible to deliver their program on time, on-budget, with specified scope across all functional areas, including integrated program plan (master timeline), project charter, resource plan, budget, status reporting and governance.
• Accountable to the Executive Steering Committee and ensures the necessary process, structure, resources, and governance is in place to deliver successful results.
• Partners cross-functionally to align technical solutions with business needs and enhance connectivity of business units, regions, functional areas and IT solutions/systems.
• Drives accountability and owns the Program Management deliverables including creating the optimal program structure, program kick off, building a high performing team, facilitating workshops, and program budget.
• Facilitates program key meetings. Leads on presenting updates to steering and executive committee.
• Establishes team agreements/ground rules at program start and drives collaboration and communication across teams and stakeholders to deliver optimal results.
• Facilitates conflict resolution and jumpstarts stalled deliverables by identifying and removing barriers and driving issues to timely resolution.
• Ensures Program Sponsors and stakeholders are regularly engaged for input/consultation communicating any emerging risks and corresponding mitigation plans. Provides transparent and timely reporting to all stakeholders.
• Advises and coaches stakeholders, direct reports, team members, and other project managers in excelling at their role and ensures program priorities are clear.
• Evaluates and assesses project/program post implementation and presents key findings/lessons learned to executive leadership. Communicates learnings that can be reapplied across PISC.

Desired Skills & Experience

• At least 10 years’ project management for full life cycle of business transformation projects by leveraging SAP and/or Salesforce platform.
• At least 8 years' Program Management / PMO experience with responsibility for delivering large, complex cross-functional initiatives and managing teams. Regional experience highly preferred.
• Has served as a Program/Project Management leader on multiple enterprise programs and has experience in creating program and PMO structures.
• Experience in implementing SAP or Salesforce in global/regional organizations highly preferred.
• Good understanding of sales, manufacturing and/or finance end-to-end processes.
• Industry knowledge: preferably discrete or repetitive manufacturing industry. Other non-finance industries like energy, automotive, telecommunications are equally welcome.
• Ability to manage complexity; distil complex information and processes into simple views and communications.
• Excellent in delivering presentation to project stakeholders and management team.
• Excellent skills in Excel and PowerPoint in crafting and delivering management messages.
• Ability to work with minimum guidance & directions.
• Understanding and experience with agile methodologies
• Language proficiency: English, Mandarin (preferred but not mandatory)
• May be required to travel within the APAC region (frequency: 25% or more)

We apologise that only shortlisted candidates will be contacted.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Develop and implement the Centres' Business Continuity Management Programme.
• Oversee daily operations of the Centre, ensuring compliance with licensing standards.
• Collaborate with key partners to plan, monitor, and implement programs and schedules effectively.
• Supervise referrals to daycare services and ensure optimal utilization of those services.
• Work closely with the Nursing Department to provide optimal care to clients and families.
• Manage and monitor the annual budget to ensure optimal resource utilization and allocation.
• Maintain and update all operational documentation for audit purposes.
• Ensure the safety and security of the day centre environment for clients, staff, and the public.
• Ensure staff adherence to regulations and policies, and manage disciplinary actions.
• Ensure adequate staffing in accordance with Agency of Integrated Care's guidelines.
• Manage staff performance review and annual appraisal.

• Degree in Healthcare related preferred.
• A minimum of 3 years of supervisory experience in healthcare or senior care settings.
• Required to travel between the three centres.

Work Location(s)

Peacehaven Changi Day Centre

7 Upper Changi Road North Singapore 507705

Peacehaven Bedok Day Centre

Block 121 Bedok North Road Singapore 460121

Peacehaven Bedok Arena

Block 187 Bedok North Street 4 Singapore 460187

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.30am to 5.45pm (Monday to Friday)