At a Glance:
Due to expansion, we are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. It is a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.

About the Role:
The role will be responsible for making set target of cold calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales.

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Partner closely with cross functional teams to follow up on warm leads and to identify new business opportunities.
• Route qualified sales opportunities to the appropriate sales team for further development and closure.
• Building a strong sales pipeline to have consistent growth and identifying areas of improvement to maximize potential with each customer.
• Track progress on CRM and provide accurate and timely reports and updates.

Skills & Experiences Required:
To succeed in this role, you must be able to work in a fast-paced, at times ambiguous and complex environment and have:

• 3+ years of working experience in relevant field
• Degree/Diploma qualified ideally in logistics/business management
• Proven track record in achieving set sales targets
• Strong phone presence and experience with cold calling
• Previous experience in outbound call centre or sales related role preferred
• Excellent verbal and written communication skills
• Exceptional customer service skills
• Ability to multi-task, prioritize and mange time effectively

What we offer:

• Competitive benefits on leave management, flexi benefits;
• Comfortable but efficient culture and atmosphere of company;
• Opportunity for self-development inside of company vertically and horizontally.

Only shortlisted candidates will be contacted.

We are looking for like-minded individuals - people who are passionate, disciplined and focused - to join our mission to become Singapore's leading English and Writing Specialist.

Are you a driven, resourceful, committed, creative and independent individual? Join us for a fruitful and hands-on experience!

As the Senior Operations Manager, you will manage the operations and customer service. In Charge on planning the front-end, back-end operational support in our centres.

Responsibilities

Operations at Centres and Customer Service

• Responsible for leading the operations in Write Edge to provide smooth, efficient, effective operational support for our centres.
• Plan new classes, programmes, workshops and scheduling for all centres
• Prepare for annual registration exercise
• Work closely with the Customer Service and Enrolment teams to ensure a high quality of liaison and smooth operations
• Set up a customer service team and spearhead building and excellent customer experience
• Arrange for ordering & distribution of resources across all centres
• Manage our Payment systems and student management systems
• Oversee finances for essential branch expenses

Strategic Leadership

• To provide strategic leadership in formulating, developing operational infrastructure to support programmes, events, operational needs across the organisation
• Independently managing large projects and programs, organisation design, operational excellence and transformation projects in areas such as: branding, performance improvement, cost-optimisation, cultural changes, business and back office transformations (e.g. shared service centre implementations), IT transformation (e.g. CRM implementation), etc.
• Pinpoint system, structural and process improvements across the company, make actionable recommendations and drive execution to implement change

Operational and Cost Efficiency

• Structure, develop and communicate data-driven insights and recommendations on improving operational issues at the company for senior stakeholder
• Assist in expanding the business through analysing detailed supply/demand chain/classroom optimising formula
• Support the company in measuring and achieving KPIs in planning, forecasting, inventory and cost management

Facilities Management

• To work with the Facilities Manager to provide excellent and prompt Facility Management services, maintenance to all physical branches
• To have oversight of management of budget of maintenance of existing branches and new branches
• To manage new branch opening projects and renovation work

Qualifications and Skills:

• A relevant degree/Master in Business Management/Administration, Finance Management, ICT or Computer Science equivalent
• At least 3 years in Senior Management role or equivalent
• At least 5 years in management level or similar work experience
• Experience in an educational institution preferred
• Comprehensive understanding of education institution operations, operational systems, procedures, standards and practices
• Possess good IT skills and knowledge, proficiency in Microsoft Excel, Word, and PowerPoint and Google Workspace
• Able to analyse data and statistics for trends and patterns with exceptional skills in Excel or Google Sheet

We are looking for someone who can:

• Think and work strategically with the senior leadership team and HQ
• Lead and manage the operations and facilities teams
• Work closely and maintain good relationships with other departments and functions
• Strong written and verbal communication and presentation skills
• Ability to effectively multi-task and prioritize needs
• Exceptional attention to detail and organizational skills
• Outstanding work ethic
• Motivated and dedicated self-starter
• Problem-solving skills
• Agile mindset and experience driving change with a track record of speed, impact and efficiency improvement

At Write Edge, we look for staff who have

• A growth mind-set
• Ability to take feedback
• Stamina for hard work (ie. good learning attitude)
• Responsibility
• Aptitude for teaching and nurturing towards kids

Location(s):
Tampines Plaza

Commitment Period:
Full-time

Working Hours:
Tue - Sat, 9am - 6pm

Job Description & Requirements

Objective / Summary of the Position：

Overall responsible for the full spectrum of human resource & general affairs department for the Express division including compensation and benefits, manpower planning, training & development, employee relations,performance evaluation & recognition.

Duties & Responsibilities：

• Responsible for the day-to-day HR operations duties including monthly payroll processing
• Develop and implement HR strategies and initiatives align with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances, or any other issues
• Manage the whole employee life cycle, from recruitment, on-boarding, engagement, development to off- boarding
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
• Maintain compensation and benefits program
• Nurture a positive working environment
• Handle general affairs matters within the organisation.

Requirements:

• Min 5+ years experience in HR
• Experience in managing a team
• Hands on processing monthly payroll
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise in training managers and employees
• Strong organizational, critical thinking and communications skills
• In-depth knowledge of labor law and HR best practices
• A track record with sourcing, recruiting from blue collar to senior management level employee
• Preferably with working experience in similar industry

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

RESPONSIBILITIES

• Work with TP’s internal marketing, creative teams to shoot, edit and produce inspiring, creative, innovative multimedia content which promote audience engagement in line with brand guidelines and overarching Corporate Communications objectives

• Develop and create content across various social media channels to increase brand awareness(creative & copy) editing photography, gifs, short video editing, stickers, stories (live + designed/posted), TikTok content

• Audit and analyse social media presence, engagement, following, analyse social trends and data and measure success of social media campaigns to justify the value of social media in building the brand

• Devise social media messaging through copy and visual elements, in synergy with wider brand marketing campaigns, storytelling, events and activations.

• Ensure content created is optimised for platforms and adhering to best practice

• Conduct competitor research, brainstorm new and creative content growth strategies, identify trends and insights, and optimise content and performance based on insights.

• Take an active role in driving and managing community management across all platforms (proactive and reactive)

• Create monthly, quarterly and annual social media report

PREREQUISITES

• Good, recognised diploma or degree in Visual Communication, Communication Design or Graphic Design-related discipline with at least 5 years of relevant working experience

• At least three years of relevant working experience as a social media content creator, social media manager or similar role

• Extensive knowledge of major social media platforms, principally: Instagram, Facebook, Tik Tok, Twitter, LinkedIn and Telegram

• Must have a creative eye and working knowledge of image editing, artwork creation and video production (camera work and post production)

• Solid understanding of social media trends, technologies and best practice and how they impact brand perception and performance

• Ability to multi-task and project manage various tasks simultaneously

• Strong interpersonal skills – should be able to work both independently and in a team environment with people at all levels

• Independent, passionate, motivated, and quality-driven

Interested candidates may submit their application via the Workday platform (hyperlink below): https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/login?redirect=%2FPublicServiceCareers%2Fjob%2FSingapore%2FAssistant-Manager--Social-Media---Content-Management-_JR-10000019671%2Fapply

Job Responsibilities

• Develop comprehensive project plans, including timelines, milestones, resource allocation and dependencies and drive project execution from initiation to closure
• Foster a culture of collaboration, transparency, and accountability, ensuring strong cross functional teamwork and alignment to project goals and objectives
• Effectively communicate project progress, status and key decisions to stakeholders, including senior management, and provide regular updates on project metrics, risk and dependencies
• Own and be responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget
• Manage project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with the Project Management Process and Methodology
• Work closely with Project Lead/Owner or Sponsor to drive strategic or major initiatives as part of the organization’s roadmap and strategy
• Participate in pre-project activities such as estimation of project efforts, preparation of high-level project plan with project timeline and resource requirements/staffing and organization of project team.
• Manage relationships across all departments, partners including external parties (vendor and/or outsource partners), defining requirements, agreeing terms, and ensuring delivery in accordance to agreed timeline
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution
• Analyse and highlight project risks and develop necessary risk mitigation plans.
• Analyse and highlight project dependencies to pre-empt project issues
• Maintain project issue register to keep close match of the project issues till their resolution.
• Develop, prepare, and deliver Management Information and reports regularly to support decision making
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns /risks and proactively shares best risk management practices
• Main KPIs - Delivery of projects with agreed cost, scope, schedule, and outcome, and they are baselined and traceable

Job Requirements

• Bachelor’s Degree in Information Technology, Computer Science or equivalent with min. 7 years of experience in IT Project Management in the financial industry
• Experience in managing the entire software development practices, various development methodologies and implementation
• Experience in managing deployment of IT infrastructure, such as systems & networks and cybersecurity solutions
• Experiences in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations
• Constantly keep abreast of latest technology changes to maintain deployment and operational efficiency
• In-depth knowledge on Project Management/Business Analysis
• Possess strong leadership, capable of managing stakeholders and maintaining relationships in large scale projects
• Strong team management skills, influencing skills and collaborative team player
• Possess strong and assertive verbal, written communication and presentation skills
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery

• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Able to work effectively with cross functional teams across regions, Vendors and able to deliver successfully
• Outstanding knowledge of change management principles and driving across the organization
• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Leads the planning, executing and implementation of multiple projects and roll outs.
• Project Governance: control on project scope, schedule, budget, risk & issues.
• Provides management with regular project updates, creates, and maintains trusting relationships, identifies, and manages project issues, identifies project risks early and assists by providing prudent and timely recommendations for risk response.
• Communicates effectively with sponsors, stakeholders, team members and partner vendors. Builds a close working relationship with clients/vendors to enhance the image of the T-Systems
• Creates and maintains project documentation charters, plans, schedules, status reports, change requests etc.
• Monitors and controls execution phase to ensure that projects are completed on time and meets all business and system requirements
• Lead, Plan, Coordinate, Motivate and Manage Project Resources/Project Team for successful delivery of projects

Requirements

• Bachelor's degree / master’s in computer science, business, or a related field.
• Possess 4 - 6 years of project Management and related experience.
• At least 2 cycles of end-to-end implementation experience
• Project Management Professional (PMP)/PRINCE 2 certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices and willingness to adapt to new technologies to run and manage projects effectively.
• Able to deliver and conduct meetings with C levels
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• SAP experience will be preferred

Write Edge Customer Support Manager (SCM)

As a Customer Support Manager at Write Edge, you will play a pivotal role in overseeing and optimizing the performance of our customer support, operations teams, and ground operations within the education industry. You are expected to excel in delivering exceptional student experiences and providing leadership to multiple teams. This is a hands-on role, and you will be required to be physically present at the centres.

Responsibilities:

Team Leadership and Strategic Planning:

• Provide strong leadership to the customer support team, overseeing daily operations and fostering a collaborative and high-performance work environment.
• Develop and execute strategic plans to align support, operations, and ground operations with organisational goals, including customer experience enhancement and operational excellence.

Performance Management:

• Monitor and manage key performance indicators (KPIs) and metrics to track departmental and ground operations performance, ensuring objectives are met.

Process Optimisation:

• Identify opportunities for process improvement and implement strategies to enhance efficiency and effectiveness across customer support, operations, and ground operations.

Cross-Functional Collaboration:

• Actively collaborate with cross-functional teams to ensure seamless customer experiences and align support, operations, and ground operations with other departments.

Ground Operations:

• Manage branch coverage to ensure effective operations across multiple locations.
• Address and manage staff complaints, registration, withdrawal matters
• Handle staff enquiries, complaints and escalations
• Train and manage new staff in both customer support and ground operations.
• Develop and maintain a comprehensive training manual for staff.
• Organise and conduct online open houses on weekends to promote education services.
• Track and manage budgets related to both customer support and ground operations.
• Oversee and coordinate various projects related to customer support, operations, and ground operations.

Skills:

• Exceptional analytical and problem-solving skills.
• Strong cross-functional collaboration abilities.
• Effective communication and presentation skills.
• Leadership and strategic thinking.
• Strong vendor negotiation and management skills.

Attributes:

• Strategic thinker with a keen eye for detail.
• Data-driven and analytical mindset.
• Influential communicator and team player.
• Adaptive and open to change.
• Results-oriented and customer-focused.
• Passion for taking ownership of projects in the education industry.
• Proactive in identifying and implementing solutions to challenges.

• Position : Project Manager (LTA/TRAIN/ELECTRICAL)
• Location : Office in Changi, work site at Tuas
• Working hours : 6 days work week, Monday- Friday 8:00am – 5:30pm
  Salary (Commensurate with experience): Up to $8200 Basic + AWS + Variable Bonus + 14 days annual leave
• Duration : Permanent
• Industry : Business Consulting ( Building/Construction)

Main Responsibilities:

• Oversee project activities to ensure smooth execution of project
• Close monitoring of project resources includes manpower, transportation, equipment and tools
• Oversee that current version of local specifications – e.g. Code of Practice, Singapore Standards are accessible at the point of use
• Attend regular site coordination meetings with client/contractors/sub-contractors on project related matters
• Liaise with relevant authorities
• Ensure timely submission of monthly progress claim including claim for variation order or additional works to client
• Ensure execution of project is in compliance with Project Quality Plan, Project Safety Plan and any other relevant local HSE rules & regulations, client specification and company requirements
• Setup and oversee proper project documentation and filing, ensure traceability and availability at all times
• Prepare project quality plan and safety management plan in line with the company standards and project specification
• Ensure the project deliverable (objectives and schedule) are met, within budget and zero lost time injury
• Ensure the requirements as stated in project Quality Plan are implemented effectively
• Ensure that all corrective action for non-conformance report are properly addressed
• Assist procurement department in sourcing, negotiate and procure materials (installation) and equipment from the vendors
• In consultation with the human resource department recruit, interview and select staff with appropriate skills for the project activities
• Assist in tender administration work
• Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)
• Prepare and submit monthly, weekly, daily progress report to internal and external stakeholders.

Requirement

• Bachelor Degree in relevant engineering with minimum 5 years of relevant working experience as a project manager / Site Manager in MRT / LTA or similar project in Singapore
• Familiar with relevant authorities’ procedure, application and submission for low voltage electrical and extra low voltage (ELV) system required according to the system and regulation requirement.
• Safety training in line with MOM, company requirement and project requirement
• Training or certification in project management desirable
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]


Do visit https://lnkd.in/g34RQjP for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Roles & Responsibilities

• Manpower planning - Recruit, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain a safe and healthy work environment by following and enforcing standards and procedures
• Responsible for operation supervisors, with review/approval responsibility for all operations employees
• Maintain great relationships with key business partners
• Work closely with Operation Head and management team to set and implement policies, procedures, and system

Job Requirement:

• Have at least 3 years of relevant experience in the cleaning industry
• Weekend shift required
• Work in a fast-paced environment
• Candidates process own transport will be an advantage

About the job

The ideal candidate is a self motivated, well-organized individual who is willing to do cold calls and prospecting. Experience in food & beverage industry preferred.

Responsibilities

• Cold calling to develop prospects base.
• Willing to walk the streets to prospect for potential customers.
• Build a sales funnel and close sales for the company's dishwashing & stewarding business

Qualifications

• 3+ years' of sales experience
• Excellent verbal communication skills

Benefit

• Transport Allowance
• Monthly recurring commissions
• Salary can go up to $8,000 monthly

Requirements

• Prefer with own transport
• Well on known F&B industry

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Responsibilities

Sales and Business Development

• Develop and execute sales strategies to achieve or exceed sales targets
• Identify, pursue and secure new business opportunities
• Build and maintain strong relationships with clients, understand their needs and offering tailored solutions
• Explore new market segments and potential partnerships to expand company’s client base and system solutions
• Collaborate with proposal team to create compelling proposals and presentations

Proposal and Contract Management

• Assist in the development of proposals. Working in conjunction with the proposal and/or engineering teams
• Present proposals to clients and address any queries or modifications
• Negotiate terms and conditions with clients to ensure mutually beneficial agreements

Technical Expertise

• Maintain understanding of water treatment technologies, applications and industry trends
• Communicate technical details and benefits of proposed water treatment solutions to client effectively

Client Relationship Management

• Act as primary contact point for clients, addressing inquiries providing information and managing client expectations
• Continuously assess client satisfaction and seek opportunities or additional services

Job Requirements

• Bachelor degree preferably in Environmental or Chemical Engineering
• Minimum 5 years of relevant experiences
• Proven experience in sales, business development or proposal engineering within the water treatment or related industry
• Comprehensive knowledge of water treatment process, heat/energy recovery including but not limited to filtration, desalination, wastewater treatment, etc.
• Excellent communication, negotiation and presentation skills
• Ability to prioritize multiple tasks and work on own initiative
• Ability to work autonomously as well as collaboratively within a team

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Key Responsibilities

• Responsible for prospecting sales by acquiring major brands of products and merchandise into Online platforms to increase the company distributor presence in the regional e-commerce industry.
• Constant gathering of market intelligence on industry trends, competitive development, and evaluation of potential business opportunities whenever arises.
• Responsible for sales presentation proposals and presenting sales pitches to clients/customers based on their requests and needs.
• Responsible for contract drafting proposal and negotiation.
• To plan and develop E-Commerce go-to-market business strategy to increase revenue, meet objectives together with Product Marketing Team
• Manage vendor accounts, understand vendors’ business objectives, pain points resolve issues quickly, and ensure continuous engagement and cultivation of strong rapport
• P&L Management & Sales Cadence: manage the sales pipeline and maintain revenue leadership. Provide regular reporting and forecasting to management

Experience Requirements

• Diploma/Degree in any equivalent discipline
• Min 3-5 years work experience in Business Development / Marketing and team setup
• Mandatory requirement: Proven experience working with e-commerce enablers or marketplace platforms.
• Good command of both written and spoken English and good digital skills (Microsoft office, platform knowledge, etc.
• Strong interpersonal skills and trust-building ability.
• Possess a strong sense of business acumen, strong networking skills, entrepreneurial mindset, team player, adaptive, get-it-done attitude

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Thai (to handle enquiry from Thai speaking customer and document in Thai language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

· Position: Sales Executive

· Location: North Bridge Road

· Working hours: Monday to Friday (9.30am-6.30pm)

· Salary (commensurate with experience): Up to $3,600 Basic Salary + Commission + Transport Allowance + Performance Bonus

· Duration: Permanent

· Industry: IT Support & Services

Main Responsibilities:

· Develop and implement a comprehensive sales strategy to acquire new clients and expand the customer base within the industry.

· Identify potential customers and leads through various channels such as online research, networking, cold calling, and participation in industry events.

· Conduct thorough needs assessments with clients to understand their security requirements and propose suitable CCTV solutions.

· Conduct product demonstrations and deliver compelling sales presentations to prospective clients to showcase the benefits of the CCTV solutions.

· Prepare customized sales proposals that address the specific security needs of clients and highlight the value of the company's CCTV products.

· Negotiate pricing and contracts with clients while ensuring that the terms align with the company's objectives and profitability.

· Any other ad-hoc duties.

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

· Prior experience in sales, cold calling and hunter role.

· At least 1 year of experience and Diploma holder in IT Engineering or equivalent.

· Prior experience in IT Solutions/CCTV/Technology is required.

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

We are looking for a Corporate Account Manager to create long-term, trusting relationships with our customers. The Corporate Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and exceed their expectations at all times.

If you have a flair for client communication and understand consumer behavior, we’d like to meet you!

Key Responsibilities

• Contribute directly to COMPANY’s (and GROUP’s) Sales Revenue, Profitability and Manage clients’ expectations
• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Sell products & services by establishing contact and developing relationships with prospects; recommending optimal solutions
• Create winning value proposals / quotations with clear propositions in terms of design, specifications, availability including after-sales delivery and maintenance
• Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvement
• Identify product & services improvements or new products by remaining current on industry trends, market activities, and competitors
• Prepare cost sheets and maintaining accurate ongoing costing or expenses for sales related orders with intent on maximizing profitability or cost reduction
• Prepare reports by collecting, analyzing, and summarizing useful and relevant information
• Maintain quality service by establishing and enforcing organization standards at all times
• Maintain professional and technical knowledge and/or accreditations
• Contribute to team effort by accomplishing related results as and when needed
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Manage the availability of stock for sales and demonstration
• Negotiate/close deals and handle complaints or objections rationally with professionalism
• Collaborate with team members to achieve better results
• Coordinate fulfilment and services delivery with internal staff, colleagues and stakeholders
• Participate in implementation activities of sales orders made to the company, providing exceptional customer experience through seamless teamwork service delivery
• Gather feedback from customers or prospects and share with internal teams from time to time
• Manage and improve vendor/partner relationships to achieve desirable outcomes for the company at all times

Key Skills & Qualities

1. Well-spoken & with good written communication etiquette
2. Have a passion for IT & equipped with all-round skills
3. Savvy in time management & organizational skills i.e. able to handle more than one project concurrently.
4. Able to work after office hours and/or extended hours whenever required
5. Analytical, self-motivated, competent and able to work independently
6. Strong sense of personal responsibility
7. Excel in problem-solving skills & a good team player
8. Capable in management, leadership and mentoring skills (critical thinking & decision-making)
9. Competent in vendor management and negotiation skills

· Position: Sales Engineer

· Location: Ubi

· Working Hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $5,000 Basic Salary + ATTRACTIVE Commission + Transport Allowance + Performance Bonus

· Duration: Permanent

· Industry: Machinery

Main Responsibilities:

· Manage existing customers and develop new customers and foster good customer relationship for revenue growth and customer retention.

· Provide pre-sales assistance and after-sales support to customers.

· Prepare quotations and follow up on sales enquiries/proposal from customers.

· Prepare sales visits, maintain customers contact database and update project status/activity reports on weekly basis.

· Support marketing activities in seminars, trade shows, conferences, and other marketing events.

· Deliver presentations and hands-on demonstrations of products, applications, and technology for the purpose of product sales.

· Able to analyse competition market/data.

· Any other ad-hoc duties assigned.

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

· At least Diploma in Electrical Engineering/Mechanical Engineering or Mechatronics.

· Minimum 2 years of working experience in industrial electrical/mechanical component sales

· Prior experience with automation & motion control.

· Proficient with Windows based applications (Word, Excel, PowerPoint).

· Full product training is provided.

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Introduction :

The Enterprise Account Manager is an individual contributor role responsible for managing a portfolio of current Apptio customers. The successful Account Manager combines IT operational and financial understanding with solid business acumen. You will consistently need to position the value of Apptio’s suite of applications to your customer’s senior decision makers. In return, this position offers uncapped income potential in one of the most strategic, fastest-growing segments of the technology industry and an opportunity to join a company at the forefront of establishing de facto leadership in this new market.

This role is a key leadership role in the APAC sales team and will report directly to the VP of APAC sales.

Your Role and Responsibilities :

• Manage a portfolio of current Apptio Enterprise customers, engaging in a continual selling effort to enhance the value of the Apptio solution and create demand for additional revenue opportunities beyond the initial subscription business.
• Focus on building relationships across a range of personas and functions within the customer organization, to include IT Operations and Finance. Interact at both the senior executive and operational management level to effectively convey the Apptio value proposition and promote use and adoption within the customer’s organization.
• Manage multiple complex sales efforts simultaneously, supporting a renewal base of multiple millions of dollars in annual revenue.
• Forecast business accurately and close both new and renewal revenue opportunities for Apptio’s Technology Business Management SaaS offering.
• Articulate the Apptio value proposition to senior business leaders including the CIO, CFO, and their senior staff. Solve problems promptly and efficiently by marshaling the required Apptio resources and leading the collective team to enable customer success.
• Be passionate about ensuring a customer realizes significant value with Apptio.

Required Professional and Technical Expertise :

• Experience should be with market leading companies that dominated their segment.
• Knowledge and experience in managing a highly complex technology sales process is essential.
• Demonstrated experience with financial concepts and practices as it relates to IT management.
• Experience in selling SaaS solutions, business/financial applications, or BI solutions is a plus.
• Candidates must be able to have a credible voice with customer executive decision makers and stakeholders.

Preferred Professional and Technical Expertise :

• Requires a minimum of 10 years of highly successful enterprise technology sales experience, and/or large account management experience, with a demonstrated track record of consistent over-achievement against assigned quotas.
• Frequent travel required visiting prospects and customers.
• Need to be able to work independently from home and during travel in an unstructured and fluid capacity to meet simultaneous sales objectives.
• Remote customer and internal work required; need to be comfortable in extended phone conversations, conference calls, and remote computer sessions.
• Work or travel on a weekend is sometimes required to meet customer and prospects needs to ensure successful revenue generation.

· Position: Sales Executive (HUNTER Role) - Electrical/Mechanical Engineering

· Location: Sin Ming (Near MRT)

· Working hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $4,500 Basic Salary + Allowances + ATTRACTIVE Commission + Performance Bonus (dependent on company and individual performance)

· Duration: Permanent

· Industry: Quality Door Closers

Main Responsibilities:

· Liaise with existing customer base to provide quotations and handle any potential inquiries

· Source for new potential customers

· Conduct product trainings and overseas customers

· Customer service

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Minimum Diploma in Electrical Engineering/Mechanical Engineering or equivalent

· At least 1 year of sales experience

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

• Position : Business Development Manager (MUST BE ABLE TO SPEAK JAPANESE/Geotechnical Engineering/Commercial)
• Location : North East - Paya Lebar Road
• Working hours : Monday to Friday | 9am - 6pm
• Salary (commensurate with experience) : Up to $12000 Monthly + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Geotechnical Engineering/Construction

Main Responsibilities:

• Promote the company’s products/services addressing or predicting clients’ objectives
• Keep up with the latest market and industry development landscape, define the company market positioning strategy, work closely with the company leadership and cross functional management team to design and execute the company’s business strategy
• Identify and develop top tie construction companies at each region/country especially specialized in the geotechnical market
• Build, maintain and expand relationship network in key market areas; Coordinate cross-functional team to discuss with potential global partners and support customer inquiries and due diligence
• Work with all tendering stakeholders to develop value propositions relevant to the client's needs, concerns, and objectives
• Participate in the tendering process and prepare commercial proposals as required
• Participate in pricing the solutions/services; Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
• Manage client expectations in respect of service delivery: keep client informed of any issues and or forward planning; By routine monitoring ensure that all project activity is aligned with contractual obligations and entitlements.

Requirements:

• Minimum bachelors degree with Engineering background, Civil / Geotechnical Engineering preferably
• At least 8 years' experience in project management, client relationship management,engineering, and / or a business development role, preferably in a construction industry
• Strong personality, goal-minded and proactive approach to teamwork, development of relationships, and a tenacity to seek out all possible opportunities
• Ability to work independently to develop the business delivery role, increasing the customer base
• Comfortable with travelling to Asia countries.
• Proficiency in English language and Japanese language is a must, to communicate and connect with Japanese clients.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Sales Engineer (Electronic Components/Technical Knowledge) - Up to $6000
• Location : Central - Clarke Quay
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $6000 + Commission + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Electronics Components
• Career Advancement: Progression to Regional Role

Main Responsibilities:

• Support Sales Manager in post-sales activities Provide technical support to customers; identifying and resolving customer challenges, escalating as required
• Build and enhance customer relationships, and understand customer requirements.
• Prepare technical presentations and customer visit reports.
• Work with customer R&D to achieve design-win of our products.
• Work together with Sales Manager to identify and target potential customers
• Occasional travelling in SEA region.

Requirements:

• Diploma or Degree in Electrical / Electronics with minimum 3 years of technical experience in power electronics.
• Technical knowledge of Electronic Components is required
• Having own existing clienteles will be an advantage
• Bilingual in English and Mandarin to communicate with Chinese Stakeholders.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684