Qualification: Degree in Engineering preferably Chemical or Mechanical or Diploma with min 5 years Quality experience.

Job Requirements: Minimum 5 years working experience in manufacturing environment preferably in Quality. Knowledge of ISO 9000, ISO 14001 and ISO/TS 16949 Computer Literate. Able to work independently and a team player.

Reporting Level: Quality Engineering Manager/ Artwork and OF Manager

Duties and Responsibilities:

1.1. To support the Quality Manager to meet the company objectives and goals.

1.2. Manage activities of incoming inspection to assure that materials used meet quality requirements

1.3. Oversee the product inspection activities within the company and QA activities within the department.

1.4. Overseeing outgoing inspections to ensure products meet customer requirements, including 100% firewall activities.

1.5. Developing, reviewing, and approving quality control methods and procedures to ensure that products meet customer specifications

1.6. Conduct training sessions for staff on quality standards, procedures, and best practices.

1.7. Manage and maintain quality documentation; and Prepare and review quality reports, metrics, and key performance indicators (KPIs)

1.8. Handling and managing customer complaints, coordinating with relevant departments for resolution, and ensuring timely responses to customers.

1.9. Prepare and manage corrective and preventive action reports (e.g., 8D reports) or relevant report(s) to customer.

1.10 Develop and initiate quality improvement programs, coordinating with internal departments and external parties (e.g., suppliers) to ensure successful implementation and measurable improvements.

1.11 Implement and uphold quality, environmental, and safety management systems such as ISO 9001,IATF 16949, ISO 14001, and applicable safety regulations. Represent management as Quality Management Representative (QMR) or Environmental Management Representative (EMR) in

these systems' implementation and maintenance.

1.12 Promote quality, environmental awareness.

1.13 Manage the activities of the Document Control Center.

1.14 Ensure that all measuring and test equipment are calibrated and in good condition as required.

1.15 Manage the handling of non-conforming products by stopping processes if necessary and ensuring that deficiencies are addressed and corrected before resuming production.

1.16. Assist the Quality Manager in strategic planning and decision-making and Provide input for setting quality objectives and goals.

1.17 Undertake additional tasks or responsibilities as directed by a superior.

Overview:

The Treasury, Corporate & Finance Manager is responsible for managing the day-to-day treasury and corporate functions, ensuring that the Group meets its financial and regulatory obligations. This role will support audit and accounting functions to ensure compliance with financial reporting standards and optimize treasury management.

Responsibilities:

• Oversee comprehensive treasury functions, including cash management, bank loan management (rollovers, drawdowns, compliance), and intercompany loans.
• Maintain and update banking records, including a master database of bank accounts and consolidated reports on banking facilities, charges, and utilization.
• Manage the establishment and maintenance of bank accounts, internet banking setups, and applications for bank facilities.
• Provide support to business stakeholders in foreign exchange (FX) and trade financing matters.
• Identify business and market opportunities by collaborating with banks to evaluate and enhance current funding schemes while exploring new funding options.
• Coordinate with internal stakeholders on tax compliance requests, including FATCA requirements.
• Prepare weekly cash flow consolidations to address short- and medium-term financial needs.
• Assist in the preparation of directors' and shareholders' resolutions.
• Ensure compliance with regulatory and statutory filing requirements.
• Support audit-related activities, including preparing bank and directors' confirmations.
• Assist in the preparation of monthly management accounts and annual financial statements, ensuring alignment with financial reporting standards and group guidelines.
• Review payments and receipts to guarantee accuracy and compliance.
• Establish, develop, and maintain strong relationships with key internal and external stakeholders, providing high-level support and engagement.
• Collaborate with the Legal Department on banks' Letters of Offer, negotiating terms and conditions with banking partners.
• Perform ad-hoc duties as assigned by management.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum of 5 years of experience in treasury management, corporate finance, or a related role.
• Strong understanding of treasury functions, including cash management, bank loan management, and intercompany loan arrangements.
• In-depth knowledge of financial reporting standards and regulatory requirements.
• Excellent communication and negotiation skills, with a proven ability to build and maintain relationships with internal and external stakeholders.
• Strong organizational skills, attention to detail, and capability to manage multiple tasks simultaneously.
• Proficiency in financial software and treasury management systems.

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

A General Manager keeps salons running smoothly and fosters an environment where employees enjoy working and clients receive top-notch service. Job duties and responsibilities include:

• Business Sales Management:

To work with business management to forecast and analyze the present sales position.

Describe and implement seasonal activations and tactics to meet predetermined sales goals.

Share with the team the necessary sales goals and tactics to increase sales.

In addition to forecasting, budgets and expenditures for marketing, welfare, and manpower must be planned.

To write and present monthly sales report.

• Salon Outlets Management:

Ensuring that hair salons run efficiently every day.

To organize, coordinate, and train employees in the positions necessary for efficient operations.

To establish management-aligned procedures and cultivate a positive workplace culture.

• Team Management and Staff Training:

To assemble and cultivate a team that embraces the values and objectives of the business.

To carry out both official and informal team reviews to make sure that knowledge is exchanged, gaps are filled, and objectives are in line.

To provide the team the direction and guidance necessary.

To develop, manage, and organize team training in order to foster technical and creative skills.

• Business Marketing and Development:

To determine and suggest marketing initiatives that improve revenue and fortify the business.

To collaborate with the group on planning, organizing, and carrying out activations.

To be familiar with the company and to be aware of the company's advantages and disadvantages in order to effectively expand it.

To continually track consumer trends and market situations in order to spot possible business possibilities.

To have a vast knowledge of Singapore market and able to develop sound plan in executing marketing platforms.

• Customer Service:

To develop constant outreach to customers.

To collate customers feedback and resolve possible issues.

To upkeep customers record in system ensure PDPA policy is practiced.

Purpose of Role：

The Policy and Program Manager is responsible for designing and implementing fire safety programs, with a primary focus on the APAC region. This role ensures compliance, drives program success, and enhances safety across multinational offices.

Key Responsibilities：

• Program Implementation: Lead the execution of fire safety programs across multiple offices, ensuring achievement of pre-defined metrics and goals.
• Audits and Inspections: Plan and oversee regular fire safety audits and inspections to maintain compliance with internal policies and external regulations.
• Training and Communication: Develop and organize training programs, while crafting effective communication strategies for both daily operations and emergency scenarios.

Requirements：

• Bachelor’s degree or higher.
• At least 4 years of experience in relevant fields, such as physical security operations management or program management.
• Proven experience leading teams.
• Demonstrated success managing programs in multinational corporations similar to Bytedance.
• Exceptional organizational, communication, and leadership abilities.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: Lead Product Manager
• Working Location: Woodlands North (Transport Provided from North, Northeast and East areas)
• Working Hours: Monday to Friday, 8.30am – 5.30pm
• Salary Package: Up to $6,000 + AWS + VB
• Duration: Permanent

Key Responsibilities

• Oversee projects from conception to delivery by collaborating with both internal and external resources. Guide project teams throughout the process, ensuring that milestones and deliverables are achieved on time and within budget.
• Assist the account manager in all client interactions. Act as a liaison between the client and internal teams to ensure clear communication and a mutual understanding of project requirements.
• Manage projects by overseeing budgets, timelines, and scope. Ensure that project objectives are met, and client needs are satisfied.
• Collaborate with various departments, including R&D, logistics, technical development, manufacturing, regulatory, and quality. Facilitate smooth integration and cooperation among these teams to drive project success.
• Effectively allocate resources across project teams, ensuring that both internal and external resources are utilized efficiently to achieve project goals.
• Identify potential risks and develop strategies for mitigation. Address any issues promptly to keep the project on track.
• Track project performance through regular status updates and reports, making necessary adjustments to ensure project objectives are met.
• Ensure all project deliverables meet required quality standards. Collaborate closely with the quality department to resolve any quality issues and implement improvements.

APPLY NOW!!!

• Minimum a Bachelor's degree in Engineering or a related field.
• At least 5 years of experience in contract manufacturing.
• Preferred experience in PCBA EMS or contract manufacturing, plastic injection molding, and box builds.
• Open to traveling to European and other site locations as needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70249 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

Troubleshooting and resolving any problems with business application software.

Creating and overseeing protocols and procedures for the use of any new software applications.

Training employees on the use of any new software applications and maintaining a good work atmosphere.

Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups

Develop solutions following defined standards and high quality

Creating, executing, and maintaining company database

Responsibilities:

1. Comprehensive Budget Management (Budget formulation, execution, assessment & analysis)

• Develop and execute annual budgets,coordinate with department heads to ensure budget feasibility, ensuring alignment with company strategic goals.
• Ensuring income accuracy and budget control.
• Manage parts of sales operations and ensure timely collections.
• Conduct budget performance assessments and analysis.

2. Project Budget Management

• Formulate and execute project-specific budgets.
• Evaluate and analyze project budget performance.

3. Project Cost Management

• Manage and ensure cost-efficiency and quality in procurement practices with external vendors.
• Oversee budgeting and resource allocation for custom software/system development, ensuring accurate cost tracking.
• Manhour tracking to ensure labour cost accuracy

4. Management Accounting

• Prepare detailed financial reports to support management decision-making.
• Provide insights into financial performance, including profitability, cost analysis, and variance reporting.

5. Financial and Tax Arrangements

• Prepare and submit tax returns according to local regulations.
• Evaluate the need for an agent company for tax purposes and provide recommendations.
• Coordinate with external auditors to provide necessary documentation and support during audits.
• Address audit queries and implement audit recommendations to improve financial controls.

6. Basic Accounting Functions

• Ensure accurate revenue recognition by verifying and recording incoming payments.
• Review and approve payment transactions.
• Create financial statements and reports for internal and external stakeholders.
• Procurement and Expense Review.

7. Expense Reimbursement

• Expense Reimbursement Process Management:
• Ensure compliance with company policies and budget constraints.
• Verify supporting documentation and approve reimbursements.

Requirements:

• Bachelor degree or equivalent
• More than 5 years of international financial management experience, related industry background is preferred
• Familiar with international financial standards and local financial regulations
• Excellent financial analysis, budget planning and risk management skills
• Proficient in financial software.
• Strong team spirit and problem solving ability
• Fully work in office. Working Location: Suntec Tower 2

COMPANY

PIF Capital is a Small Medium Enterprise (SME) focused consultancy firm, which has a singular aim to help SMEs all over the world, to fast track their companies’ growth leveraging on the know-how and execution of Capital mechanism. We wanted to develop not only convectional but Capital Entrepreneurs. We are creating a vibrant Asia Capital Community with our membership program and via our preview events, whereby we openly and generously share to proliferate the ‘’power’’ of capital. Through our deep understanding of the pain points of SMEs, we tailor-make each and every of our program to hand hold aspiring SMEs to prepare them for their exciting corporatization journey toward public listing (IPO) and beyond. We are expanding rapidly and we look forward to having aspiring personnel to be part of our growing strong team.

Our Vision is be Asia’s Silicon Valley.

Our Mission is to develop A+ Companies & Capital Entrepreneurs.

CRITERIONS

· Business-develop and establish Channel Partnership

· Business-develop by outreach to business owners, associations, agencies, etc.

· Manage and support established Channel Partner in funneling-in SME business owners

· Manage and support Channel Partner in aligning/adhering to company’s SOPs (Marketing, Event, Sales)

· Prospect and port-in SME business owners to Channel Partner as value-adding into better managing Channel Partner

· Direct contact and foster SME business owners’ relationships

· Understand and execute our Unique Selling Proposition (comprehensive training will be provided)

· Spearhead and achieve sales development goals, objectives, and processes

COMPETENCIES

· Natural flair in grasping business concepts and execute business development strategies

· Experience in B2B, B2C concepts

· Experience in Educational (Zoom and Onsite event) related industry (preferred)

· Experience indirectly or directly in event selling or event flow process (preferred)

· Interest in macroeconomics and able to inter-relate business implications

· Confident and interest in people relationship

· Strong communicator/presenter/convincer (clear and precise manner)

· Sharp and sensitive in formulating customer angles

· Solution provider

· Objective and task oriented

· Fast pace and pro-active

CHARACTER

· Can Do + Positive

· Self-Motivated + Energetic

· Resourceful + Creative

· Relish challenges + Open-minded

· People person + Relationship builder

· Fast + Empathy skill

· Discipline + Structured

CREDENTIALS

· Experience, confident and relish in engaging business owners

· At least 5 years of experience in sales or business development

· Proven track record of effecting successful business development strategies

· Diploma in Business or Sales/Marketing, welcome other disciplines

· Other related certificate/s is a plus

COMPENSATION

● Basic + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

We apologize that we will only respond to shortlisted candidates.

Thank you for applying.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

Experience & Qualification :

a) At least a diploma from a recognized university preferably with mechanical background

b) At least 3 years experience working in similar environment as Department head or manager ;

c) Familiar in plastic Injection , secondary process (Print, Spray , etching ) ,sub assembly ,back end & box build .

d) Basic tooling knowledge may be necessary

Job scope :

a) Main priority :

To lead, manage and be responsible to a team of engineers to achieve project completion in a given timeline by customer

To be an effective communication bridge between customer and your team

b) Secondary priority :

To study & improve machine efficiency & line/process productivity

c) Other related duties as assigned by general manger

Skills required :

i) Able to prepare a clear, concise report to customer such that no unnecessary delay to project completion

ii) Possess good interpersonal skill in order to communicate effectively with customers on potential technical issues faced during mass production stage

iii) Ability to use all problem-solving tools effectively to analyse issues at hand & solve it.

iv) Excellent Computer skill ( excel , powerpoint presentation )

Language requirement:

English (Spoken & written)

Bahasa Indonesia (Spoken)

Chinese (Spoken)

as need to handle these language speaking group of customers

Location :

Station in Batam, Indonesia

The incumbent will report to the Deputy Director who is responsible for overseeing the Human Resources and Admin functions of Singapore National Employers Federation. You will play a pivotal role in shaping and reviewing the HR policies and practices together with the HR/Admin/Procurement team.

Responsibilities

• Undertake daily HR functions such as staff recruitment, payroll administration and ensuring operations efficiency and effectiveness.
• Oversee talent acquisition and internship management including sourcing, selection and onboarding processes.
• Develop employee learning & development (L&D) strategie and training plans, establish and manage training budget, conduct needs assessment and operationalise programmes to upskill and build capabilities.
• Drive and execute initiatives to enhance employee engagement, development and retention.
• Assist in manpower planning, budgeting, reporting and audits.
• Manage annual employee performance management exercise.
• Review HR policies and processes and ensure compliance with the laws, regulations and corporate policies.
• Perform secretarial duties for HR Committee.
• Assist in admin and procurement duties when necessary.
• Lead and/or participate in ad-hoc organisation and department projects and initiatives.

Requirements

• Degree in Human Resource, Business Management or equivalent
• At least 5 years of relevant work experience
• Possess strong interpersonal, leadership and people management skills
• Meticulous and ability to multi-task and work independently
• Familiar with EA, TS, PDPA, CPF, IRAS and MOM regulations
• Comfortable working on numbers, performing analysis, preparing proposals and engaging stakeholders
• Hands-on experience in payroll administration and familiarity with InfoTech HRM system would be an advantage
• Proficiency in MS Office, particularly MS Excel
• IHRP-certified
• Singaporean only

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Description

Reporting to PB Management, lead the PB Client Relationship team with the following key responsibilities:
1. Develop customer base, enhance PB products and services to meet the department designated business plan; adhering to the Bank and PB policies and procedures.
2. Maintain client business relationships.
3. Supervise the Relationship Managers to meet their respective KPI.
4. Review and/or approve the ongoing exception transactional requests, customer due diligence and documentation submitted by the Relationship Managers.
5. Manage the staff resources and staff training to ensure the continuity of business activities and customer service.
6. Deliver task assigned by reporting manager.

Requirements

1.Academic Qualification: Bachelor or above
2.Professional Qualification: CACS P1 & P2
3.Years of Relevant Experience: At least 5 years in Private Banking
4.Personal Skills: Strong in analysis, coordination and communication

Job Description

· Develop and implement HR strategies and initiatives aligned with the overall business strategy.

· Bridge management and employee relations by addressing demands, grievances, or other issues.

· Manage the recruitment and selection process.

· Support current and future business needs through the development, engagement, motivation, and preservation of human capital.

· Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.

· Nurture a positive working environment .

· Oversee and manage a performance appraisal system that drives high performance.

· Maintain pay plan and benefits program .

· Assess training needs to apply and monitor training programs.

· Report to management and provide decision support through HR metrics.

· Ensure RBA (Responsible Business Alliance) and legal compliance.

Requirements

· Education: Degree or Diploma in Human Resources or related field.

· Working Experience: At least 5 years of working experience in Semiconductor industry.

Skills

· Proven working experience as HR Manager or other HR Executive.

· People oriented, and results driven.

· Demonstrable experience with Human Resources metrics.

· Knowledge of HR systems and databases.

· Ability to architect strategy along with leadership skills.

· Excellent active listening, negotiation, and presentation skills.

· Competence to build and effectively manage interpersonal relationships at all levels of the company.

· knowledge of labour law and RBA (Responsible Business Alliance) or Social Compliance.

Workplace Location: Ang Mo Kio, Techplace 1 (easily accessible to public transport)

How to apply:

Interested applicants, kindly send your resume in MS Word or PDF format, or please click on “Apply Now”.

*Please indicate the following information in the resume:

- Career work experiences and job responsibilities

- Current and Expected salary

- Reason for leaving

- Date of availability

- Education background

*We regret that only shortlisted candidates will be contacted.

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues related to system.

• Troubleshooting system and data issues, refining scripts, and execute/ re-run data and document migration where required.

• Management and coordination with external partners and vendors.

• Communicate to internal team and external users for all clarifications.

• Conduct user gathering, training sessions with users where applicable.

• Prepare and update documentations and reports where required.

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Minimum 5 years of experience in Project Management of medium or large scale projects in government related projects.

• Must have experience in designing, coding, testing and implementing Java System Applications.

• Diploma / Bachelor's degree in a related filed or equivalent experience.
• Minimum 1 year of experience in installation of Electricla and communication infrastructures.
• Prior experience in Railway preferred.
• Oversee the installation of various systems, equipment or machinery.
• Ability to work in a fast-paced environment.
• Team player with good interpersonal and communication skills
• Able to work indepdently with minimum supervision.
• Candidate with 5+ years of experience will be considered for Managerial role.

Our Company

We are a retail focused enterprise with a chain of convenience stores, and is highly service oriented business with strong focus on excellence in sales and customer service.

JOB OPENING: STORE MANAGER

1. Mandatory - Convenience stores experience.

2. Diploma, preferably in Business Studies, Hospitality, Logistics, Retail or Technical Studies.

3. Strong in customer service.

4. Good with English and communications skills.

5. Strong confident leadership & Team builder

6. Experienced with Computer, related retail Technologies.

7. Business oriented and self motivated to excel.

8. Able to train and supervise new staff.

9. Willing to work long hours and manage multiple stores across Singapore, work shift.

10. Mandatory - willing to do night shifts

JOB SCOPE

Store Manager

1) Operate and run a chain of convenience stores.

2) Manage a retail team.

3) Sales, profit focused.

4) Customer oriented.

5) Compliant with all store policies and SOPs.

Customer Service and Personal Attributes

1) Employ a positive approach to customer service, including politeness, promptness and identification of internal / external customer requirements and taking remedial action.

2) Understand customer requirements and deal with them promptly.

3) Deal with incidents involving customers appropriately and according to company policy.

4) Maintain all company procedures for customers’ enquiries, complaints and other incidents promptly.

5) Give accurate information appropriately to customers.

6) Maintain compliance with contingency plans, emergency procedures, and appropriate health and safety regulations.

7) Provide appropriate information and assistance to enquiries.

8) Deal with unexpected situations appropriately.

9) Maintain required personal deportment standard (posture, behaviour, bearing etc).

10) Maintain required discipline standard (punctuality, self-restrain, compliance to orders and regulations etc).

11) Maintain required hygiene standard (personal grooming, uniform, cleanliness etc).

12) Maintain required standard of honesty and integrity.

13) Maintain required punctuality, rostering, standard of commitment and sense of responsibility.

14) Able to perform sales via POS modes

15) Able to perform various sales categories and various modes of payments.

16) Comply with legal requirements, such as Expiry, Legal Age, Food safety, Sales time-limit requirements, etc.

17) Able to do promotion, up-sell, price checks and labelling.

18) Able to do housekeeping and ensure high standards of store upkeep.

Logs operations, Inventory management and Storage

1) Technology relating to Logs Operations, eg. PDA, PC, Logistics tracking system, Retail POS operation.

2) Whole range of logs operations and supply chain related to retail business.

3) Liaison with warehouse and suppliers.
Online business and logs operations.

4) Able to perform various forms of analysis – sales, inventory, ordering patterns, damage, wastage, losses, turn-over, etc.

5) Able to perform physical receiving functions including storage, re-stacking, proper physical inspection against documentation/ correct quantity, expiry checks.

6) Able to perform system receiving functions from various suppliers using diff modes.

7) Able to perform packing functions including completion and/or updating of necessary paperwork and system requirements.

8) Able to perform spot checks and to support stock-takes and to ensure inventory accuracy.

9) Comply with all relevant health, safety and company regulatory rules and standards.

10) Correct and appropriate use of Material Handling Equipment (MHE) and tools.

11) Adequately apply store FIFO and other principles.

Ordering, Expiry & Inventory Management

1) Able to analysis stock requirements and holding.

2) Able to adequately support / perform various modes of ordering.

3) Obtain information about products/materials to be procured by speaking with suppliers, making phone calls and reading brochures and trade publications.

4) Obtain relevant information on regulations and standards and comply with all aspects relating to goods receipt, checking process of the Company.

5) Search system and ordering databases to find quantities in stock, SKUs /parts numbers.

6) Ability to communicate inventory management policies and procedures.

7) Monitor inventory levels and inventory movement using manual or computerised inventory systems.

8) Able to review inventory reports (quantity, type and pricing and stock on hand).

9) Able to understand and process ordering.

10) Comply with all relevant SOPS, health and safety standards.

11) Strong understanding of company procedures.

Pay

Range from 3000 to 3300 per month.

The Opportunity

This role is responsible for building and delivering our core content for the Group, creating compelling, informative, and engaging narratives to support Toll’s engagement with customers, conversion and revenue through digital and email channels. This includes leading the content writing and managing the teams responsible for creative delivery across design and multimedia.

• Lead, craft and implement a comprehensive content strategy, ensuring a unified brand voice aligned with business goals across various channels including and not limited to marketing campaigns, social media, product, webinars, thought leadership pieces, infographics, customer newsletters, case studies, videos and digital content
• Plan editorial calendar and lead editorial meetings with key stakeholders to ensure consistent push of content across all channels (website, social media, email etc). Develop and execute strategies for distributing content across multiple channels (ex. social media, email, partnerships) and exploring paid distribution opportunities. Oversee the creation, curation and distribution of high-quality content across diverse mediums ensuring all content is well researched and relevant for an impactful storytelling approach that will elevate brand awareness around Toll
• Manage Toll’s social media presence to drive brand and marketing objectives, overseeing scheduling, and utilizing reporting/analytics to continually improve effectiveness. Collaborate with the Head of Marketing to ensure alignment with the overall marketing strategy.. Maintain an organized content management system for easy access and reuse of content assets. Manage content workflows, approvals and publishing processes to streamline production. Review and edit content to ensure it meets quality standards, factually accurate, and adhering to brand voice, guidelines and tonality.
• Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Ensure all content is legally compliant, adhering to copyright laws and industry regulations, email marketing laws and regulations (opt ins, opt outs) following proper protocols for sensitive or regulated content
• Design, write and create engaging email campaigns that are responsive, visually appealing and optimized for different devices with the support of email marketing platforms. Conduct email campaign optimization and develop automated email workflows, using segmentation strategies to nurture prospects, promote cross sells and gain win backs. Manage and segment the email list to ensure targeted communication with specific customer segments. Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Develop and implement an overall email marketing strategy identifying target audiences and segments to create personalized and relevant email content.
• Collaborate with the Toll Design Studio – focusing on content copywriting and design to produce visually appealing and engaging materials. Collaborate with marketing teams to promote content effectively

To Be Successful, You'll need:
• 3+ years previous experience in similar role
• Leading creative team with creating copy for creative campaigns and eDM journeys
• Short-form social and web/digital content and writing for B2B audiences
• Well-developed ability in converting technical and/or complex topics and concepts into plain language
• A reliable, detailed and focused individual who enjoys working and collaborating within a creative team. The ability to manage multiple projects, pressing timelines and some ambiguity with ease
• CMS experience . Experience with basic design tools (e.g. Canva), Salesforce and Marketo an advantage

Mechanical Engineering Manager

Description

• Lead, coach and develop the engineering team
• Provide technical guidance and support in TCP/IP, USB, BLE, Modem, Wi-Fi and Serial communications experience and developed low powered embedded systems
• Good at Tolerance Analysis/FACA for camera module, Wi-Fi, Zigbee, and Bluetooth
• Hands-on skills of TCP/IP, USB, BLE, Modem, Wi-Fi and Serial communications experience and developed low powered embedded systems
• Continuously evaluate and improve engineering processes and workflows.
• Implement best practices, advanced manufacturing techniques and methodologies. Stay updated with the latest technologies and industry trends.
• Ensure compliance with medical device industry standards and regulations.
• Coordinate with other departments to align project goals and requirements.
• Manage resources and prioritizing tasks to meet project deadlines.
• Communicate effectively with stakeholders, clients, and team members.

Education

• Bachelor’s degree in mechanical engineering or equivalent.

Experience

• Minimum 10 years’ of relevant working experience out of which 5 years should be in a lead or Manager’s role.
• Good knowledge in milling tooling and machining process.
• Experienced in R&D experience is a must

Skills

• Strong experience working with machine vision, 2D/3D camera module, embedded Linux drivers, kernel builds, etc
• In-depth experience in Linux and embedded firmware development especially in networking, Wi-Fi / Zigbee / Bluetooth / KNX RF wireless, IoT or LED Lighting products
• 5+ years of experience working with machine vision, 2D/3D camera module, embedded Linux drivers, kernel builds, etc
• Leadership skill.
• Project Management skills.
• Listening and Communication skills.
• Problem-solving and decision-making skills.

Job Description

The ideal candidate;

• Identifies opportunities to grow overall business revenue and brand image, through adoption of various marketing mechanisms
• Actively engages in competitive analysis of market trends in Singapore and Asia, so as to extend strategic business development initiatives
• Conduct business opportunity research in order to propagate enhanced patronage through launches of new products
• Establish contacts with players from other companies within the same industry in order to promote franchising opportunities so as to increase the brand outreach locally and within Asia
• Keep track of latest competitor developments and recommend changes accordingly
• Build-up and manage a team of business development executives, in order to develop and enhance a networked outreach
• Establish, develop and execute a Customer Loyalty Program through email, SMS, phone (cold-calling) and social media marketing mechanisms
• Responsible for developing corporate clientele and negotiating a range of standard & non-standard B2B customer requests
• Researching organisations to find new customers and identify key decision makers in order to promote services and products
• Identify, propose, and execute potential business deals such as but not limited to, tender biddings, corporate catering orders and establish partnerships with event management firms
• Possesses an in-depth understanding of food processing and manufacturing financial costs
• Experienced with a strong understanding of Google AdWords in order to propagate and monitor marketing initiatives closely
• Keeps abreast of latest market information in order to better align the business with changing market trends and requirements
• Follows up on quotation requests so as to facilitate sales growth
• Forecasting sales targets and ensuring they are met
• Engaging in up-selling and cross-selling of products and services
• Actively seek and build a network of commissionable introducers so as to enhance patronage
• Attend events, conferences and ceremonies in order to identify operational streamline possibilities
• Preparation of business proposals and offer letters to prospective partners, and collaborators