Job Descriptions
• Supports pre-registration activities including referral/authorization, insurance and demographics verification, patient financial liability estimation and financial counseling on behalf of both hospital and physician practice internal clients.
• Provides a positive, rewarding and service-oriented work environment, leading and supporting high-quality patient-centered service, an exceedingly competent and engaged staff, and achieving fiscal, score card and process improvement goals through a centralized support structure.
• Contributes leadership and expertise to support ongoing development of key performance indicators consistent with industry standards and meaningful to the interest of practice, hospital, finance and revenue cycle team members using quality data governance and data collection principles.
• Communicates daily with practice leadership, direct reports, physicians and executive leaders, and ongoing goal-oriented messaging with team members.
• Participates with and presents to leadership teams with audiences at times exceeding 100 system representatives. Reports directly to the Director

Significant Responsibilities:

• Ensures that a compassionate people-focused perspective is included in all business decisions and that decision implications are understood.
• Proactively helps to manage the workforce, supporting direct reports that include Managers, Supervisors and Team Leaders.
• Challenges all levels of leadership when appropriate using knowledge of the workforce population and regulations.
• Anticipates conflicts, plans accordingly and persists in spite of resistance.
• Monitors and implements support to new and expanded health care service volumes and performance improvement initiatives in partnership with other organizations
• Enhances the success of access and revenue cycle projects by thoroughly understanding and articulating the benefits of initiatives to leadership and staff, and employing effective change management strategies.
• Actively contributes expertise to organization-wide financial stewardship and patient transparency efforts.
• Develops, defines and leads projects supporting growth of consistent, centralized and remote-worker models of pre-registration, referral/authorization and scheduling activities on behalf of entire service area and in coordination with both physician practice and hospital stakeholders.
• Uses systems thinking to recognize issues, synthesize, analyze, problem solve, evaluate, and participate in decision-making and formulate breakthrough strategies and business plans for improvement and growth.
• Provides business resource plans including analyzing and planning for resourcing, defining resource requirements and the management of individual performance and rewards recommendations.

Requirements

• Min Degree in any field
• Min of 3-5 years of experience in a healthcare setting
• Relevant experience will be an advantage
• Excellent communication skills is a must
• Good management skills of team

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Brief Summary:

• Basic $6500 - $7000 (Depends on experience) + $1000 Transport Allowance + Comms
• Mon - Fri: 8.30am - 5.30pm (Hybrid, 80% WFH)
• Working location: Clementi
• Permanent role + AWS + Variable Bonus

Job Responsibilities:

• Collect detailed sales, customer visit, new customer, and competitor information for reporting during weekly catch-up calls with the KAM and Sales Director.
• Collaborate with the technical and product development team to gather customer feedback and drive product improvements.
• Source, analyze, and qualify a strategic pipeline of new and profitable business opportunities, and develop proposals and presentations for key stakeholders.
• Maintain a database of prospects and customer activity utilizing appropriate tools and systems.
• Prepare and manage a sales budget, forecast, and track KPI targets, pipeline, and revenue objectives.
• Work closely with field sales colleagues and key stakeholders to identify and develop commercial initiatives and secure new business opportunities.
• Deliver exceptional customer service with every interaction and prepare and submit formal business tenders and proposals.
• Stay informed about industry and competitor trends and bring forward fresh ideas for new business opportunities.
• Maximize networking opportunities to increase awareness of the company.

Job Requirements:

• Proficiency in IT and Microsoft Office, engineering terminology, and understanding of engineering drawings.
• Exceptional customer service ethos and strong sales techniques.
• Knowledge of engineering/engineering background
• Understanding of sealing technology and applications across a broad section of industries
• Expertise in providing sealing solutions to a wide range of industry/market sectors
• Degree qualification or equivalent, preferably in an engineering or technical-related qualification
• Formal recognized sales qualification (or working towards), e.g. ISMM

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

About Candymotor:

Founded in 2016, Candymotor stands as a distinguished establishment in Singapore, offering a comprehensive range of motorcycle accessories and services. Beyond a retail entity, Candymotor serves as a hub for motorcycle enthusiasts, boasting a physical store, workshop, and new/used motorcycle sales. Our commitment extends to fostering a dynamic community for riders.

Position: Retail Sales Assistant cum Cashier

Key Responsibilities:

• Assist customers with enquiries
• Manage Point of Sale (POS) transactions
• Help to uphold store cleanliness
• Assist with goods procurement
• Sales-based commission

Qualifications:

• Demonstrated positivity towards customers
• Sales-oriented mindset
• Effective team collaboration
• Riding motorcycle will be a plus

Location: Novena
Working Hours: 5 days office hours

Job Scope:

1. Involve in the monthly closing of Accounts and submissions of reports to HQ
2. Provide supervision for Accounts Payable and oversee depaartment's Finance Activities
3. Support General Manager in annual projection and operating budget and cash projection
4. Support General manager in enforcing good internal controls
5. Review related Balance Sheet accounts and prepares audit schedule
6. Assist and support internal and external audits and update audit and Risks report for Finance Department
7. Participate in system enhancements and project implementations to align with new statutory or operational requirements.
8. Liaise with MOH, auditors, tax agents and relevant stakeholders.

Job Requirements:

• Min. Degree in accountancy or any relevant field
• Min. 3-5 years relevant experience - preferably with supervisory experience
• Proficient with Microsoft office applications and working knowledge in SAP
• Able to work independently and proactively to resolve problems within established parameters

For interested applicants, please send your updated resume to: [email protected] All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd

99C4599

Senior Maintenance Manager

Working Hours: 5days (Mon-Fri), 8 am to 4.30 pm.

Work location: Jurong Island (Transport provided at Jurong East)

Salary: $8,000 to $9,500

Responsibilities：

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals.
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant to achieve reliability and availability of plant equipment of the highest level.
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents.
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System, and best industry maintenance practices.
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant.
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction.
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards.
• Line management responsibility for Maintenance team members.
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant.
• Approval of requisition for new equipment and maintenance spares.
• Approval of Contractors’ daily timesheets.
• Approval of the daily maintenance activities and modifications in the plant.
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance.
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner.
• Assessment and review of in-house contractors’ performance and the contract.
• Undertakes special assignments or projects as directed by the Manufacturing Director

Requirements:

• Degree in related discipline.
• Experiences in the chemical industry Singapore as Manager or Assistant manager.
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities.
• Experiences as E&I Process/Maintenance Engineer at chemical plant or manufacturing facility.
• Knowledge about and to be familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment will be an advantage.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts

Our client, a MNC in manufacturing industry looking for Sales Manager to join the team as business expansion.

Responsibilities:

• Identifying new customer base and providing recommendations to improve sales productivity.
• Attend to sales enquiries and prepare quotation for client.
• Cold call and visit potential client to drive sales
• Building market coverage and increase sales activities
• Generate new projects and leads for customers
• Identify and pursue opportunities for expanding business in new areas

Requirements:

• At least Diploma in any field
• Proven experience in sales and marketing roles, preferably in the sensing product industry
• Excellent communication and negotiation skills with ability to work well under pressure
• Immediate candidate would be highly preferred.

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Responsibilities

• Manage and oversee the construction of trackwork for LTA projects.
• Ensure compliance with safety standards and regulations.
• Coordinate with various stakeholders including engineers, subcontractors, and suppliers.
• Develop and maintain construction schedules and budgets.
• Review and approve trackwork design drawings and specifications.
• Monitor and supervise the construction progress and quality.
• Resolve any issues and conflicts that may arise during construction.
• Provide regular updates and reports to project management.
• Ensure proper documentation and record-keeping of construction activities.

Requirements:

• Bachelor's degree in Civil Engineering or relevant field.
• Minimum 4 years of experience in Railway/ Trackwork Industry.
• Strong knowledge of trackwork construction methods, materials, and equipment.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding

• Ensure job descriptions are up to date and compliant with all local regulations

• Develop training materials and performance management programs to help ensure employees understand their job responsibilities

• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date

• Ensuring all payroll transactions are processed efficiently

• Investigate employee issues and conflicts and brings them to resolution

• Ensure the organization’s compliance with local, state and federal regulations

• Use performance management tools to provide guidance and feedback to team

• Ensure all company HR policies are applied consistently

• Maintain company organization charts and employee directory

• Partner with management to ensure strategic HR goals are aligned with business initiatives

• Maintain HR systems and processes

• Conduct performance and salary reviews

• Provide support and guidance to HR staff

• Analyze trends in compensation and benefits

• Design and implement employee retention strategies

Qualifications / Skills:

• A bachelor’s degree in human resources, labor relations, organizational development, business or related area; relevant work experience may be a substitute

• Effective verbal and written communication skills

• Demonstrated proficiency in the Microsoft Office suite

• Experience with the human resources information system (HRIS)

• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations

• Ability to create a culture of diversity, inclusivity, collaboration and teamwork

• Experience with analyzing data to guide strategic employment planning

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Provide good customer service.
• Process transactions accurately using our sale system.
• Greet and assist customers with their purchases.
• Provide information about printing products and services.
• Proactive, Independent and Pleasant personality.
• Willingness to learn all aspects of business operations work.
• Participating in sales team meetings with updated sales reports periodically.
• Collaborate within teams to achieve better results.

Customer Experience

• To build service relationships with clients.
• Single point of contract (SPOC) on operations matters.
• Oversee day-to-day fault management for critical/esclated incidents (24x7 on escalation call).
• Take ownership in handling and managing fault outages.
• Provide regular updates and ensure timely fault resolution for critical/escalated incident.
• Investigate outages and prepare RFO with recommendation on corrective and improvement action plans.
• Overseeing the entire planned maintenance cycle for customer's critical services.
• Develop customized processes and support to meet customers' special needs.

Service Level

• To manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved.
• Conduct monthly network performance review that basically covers the following:
• Previous meeting minutes.
• Present monthly network availability report.
• Develop improvement plan on prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Recommend network enhancement initiatives.

Service Improvement

• Continuously look for new ways to improve the technical and customer relationship grade of services to improve customer satisfaction.

Skills for Success:

• Diploma / Degree in Computer Science / Engineering or equivalent.
• 2-3 years in the Telecommunications industry in the Operational and/or Service Delivery field.
• Knowledge in Network Protocol and Networking WAN technologies(e.g.: Network Protocol: OSPF, BGP, etc).
  (e.g.: WAN technologies: Leased Line, MPLS, VPN, Internet, Metho Ethernet, SD WAN, NFV, Clouds, Security etc).
  
• ITIL v3 Foundations certification.
• CCNA and Lean Six Sigma is an added advantage.
• Experience in corporate teleommunications and networking are added advantage.
• Service management experience preferred.
• Experience in customer service environment.
• Have a passion for customer service and possess excellent customer handling skills.
• Possess commercial and business awareness.
• Possess interpersonal and communication skills in a multicultural environment.
• Good at planning and organization.
• Independent and capable of decision making and problem solving.
• Highly motivated and able to work independently under pressure.
• Good communication and written skills in English.
• Good in report writing and presentation skill.

Job Description

RESPONSIBILITIES:

• Cultivate, maintain and grow relationships with established accounts
• Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities
• Become the reliable point of contact for clients that is required to establish a strong business relationship
• Prepare customer proposals, reply to tenders, RFQs, etc. in close coordination with the project team
• Create and lead sales strategies to enter into identified market or customers.
• Prepare for presales materials such as capabilities brochures, presentation materials and support sales team
• Prepare and deliver sales presentations that address the customers’ needs and lead to sales growth
• Submit to management all required sales and generate reports in a timely manner
• Update supervisors regularly on customers’ day-to-day requirements/requests
• Any other ad-hoc duties as required or assigned

REQUIREMENTS:

• Bachelor Degree in Business Administration, Marketing or other relevant disciplines
• At least 6 years of relevant sales experience in selling IT solutions (not only procurement of software & hardware, but also professional services delivery for IT system integration) to financial institutions, Japanese Banks is preferable
• Experience in Services Sales with tender and bidding participation

By submitting any application or resume to [email protected], you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates will be notified.

Tay Su Lynn May

Senior Recruitment Consultant

The Hacens Talent Pte Ltd (License No: 23C1498) | EA Personnel No: R1875900

Responsibilities:

• To lead and manage end-to-end fuel depots operations
• Ensure timely performance of operations and completion of projects
• Establish, maintain and review operational work scope to meet customers’ expectations.
• Liaise with authority on operational and engineering work issues
• Responsible for manpower planning and staffing requirements within operations sites
• Drive initiatives to drive long-term operational excellence
• Investigate on emergencies and apply corrective actions
• Communicate and liaise closely with both internal and external stakeholders
• Assist in new base/projects to ensure smooth transition/ implementation
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Aviation Studies or Engineering or equivalent
• At least 5 - 8 years of aviation/ airport operations experience
• Prior experience working with public sector/ government project will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

BASIC FUNCTION

Assist the Head of Securities Marketing in BDO SGB Treasury in the day-to-day overall activities related to Investment Accounts for the Regulated Activities under the Securities and Futures Act (SFA) and the Financial Advisers Act (FAA) to achieve its overall objectives and targets.

DUTIES AND RESPONSIBILITIES

1. Develop and maintain client relationships to build market share and enhance client asset size over time. Achieve annual revenue targets and objectives.

2. Handle client’s request and instruction directly, including trade processing and inquiries on operational issues.

3. Calls the clients to confirm the client’s orders stated in the Letter of Instruction(LOI) over a SGB recorded line.

4. Assist customers of the BDO SG Branch in the investment account opening application by providing necessary guidance, disclosures and explanations to them;

5. Assist in the categorization of customers (e.g. professional investors, customers with / without derivative knowledge, etc.) by obtaining the necessary documentary proofs and confirmations from the customers;

6. Conduct the investment product selling process upon receiving order instructions from customers;

7. Explain the investment product features, risks, fees and charges, and other sales-related information to the customer;

8. Perform suitability assessment to identify Unsuitable Products (as defined below) (which are disallowed for sale) or Mismatch Products (which require approval from management prior to execution of the order instruction);

9. Conduct other selling process as regulated by the policy and procedures and obtain the required acknowledgement and confirmations from customers during the investment product selling process to satisfy the disclosure requirements.

10. Keep updated on market trends, different investment products and services, and give input for new product development by being aware of clients’ investment needs.

Job Highlights

• Monthly Commission
• Outstanding Career Opportinuties
• Be part of a High Performing Team

Responsibilities :

• Call on assigned customers in person to promote and sell company products and services.
• Pursue new business leads and expand customer base and potential sales.
• Establish and maintain effective business rapport with customers.
• Meet specified sales objectives in line with overall objectives of the branch.
• Maintain market awareness, industry trends and information both on customers and suppliers.
• Handle Singapore and Malaysia (JB).

Requirements :

• Experience in Electronics or Component Sales is preferred.
• Relevant qualification in electrical and electronics is an added advantage.
• Strong interpersonal and organizational skills.
• Able to work independently to meet deadlines in a fast-paced environment.
• Self-motivated individual with mature disposition and a positive attitude.

Responsibilities:

a) Attend to walk-in customers and provide a high standard of customer service

b) Ensure that individual and outlet targets are achieved

c) Ensure adherence of outlet staff to all company policies / procedures, such as punctuality etc

d) Works closely with fellow shop assistants and develop good cooperation and teamwork

e) Ensure proper grooming standards which are in line with company's image at all times

f) Upkeep shop and maintain display standards

g) Ensure storeroom is maintained clean and neat at all times in accordance with company's guidelines/ requirements

h) Ensure that merchandise & visual display is adhered to HQ direction

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

We are looking for resilient and highly motivated individuals to become part of our team. If you are a quick learner with strong communication skills, you are an excellent match. Enjoy the flexibility of working from home with adaptable hours. Your primary responsibilities include:

• Coordinating sales meetings with potential clients
• Keeping our current clients informed about company developments
• Managing administrative tasks related to sales services

Please note that this position is fully remote, emphasizing the need for self-reliance and discipline. The salary range is $3,000 - $6,000 per month, and candidates are required to have at least "A" Level, diploma, or degree qualifications.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Description

As a Senior Customer Success Manager, reporting to the Global Head of Customer Success, you will work directly with our customers to ensure they are getting most value out of our products and services. You will be responsible for executing the strategic customer engagements to augment business value by continuously managing and improving user experience, customer retention and business expansion and continuity. Furthermore, you will act as a liaison between product, service, and sales, incorporating product expertise and customer feedback. Thus, you will be the "voice of the customer."

• Build strategic senior level relationships with assigned customers and continually delight them with a positive, customer-centric attitude.
• Provide proactive strategy update with assigned customer accounts.
• Become an expert in the way our customers operate and educate internal stakeholders on how to support them more strategically.
• Work closely with Sales, Product Development and Services teams to ensure an exceptional customer experience.
• Be a customer advocate while capturing customer feedback and reporting requests to internal stakeholders and senior management.
• Efficiently manage time to focus on essential activities to ensure customer satisfaction, retention, and account growth.
• Support revenue retention and growth through increased service adoption and increased usage.
• Identify and forecast expansion opportunities and partner with sales to successfully close such opportunities.
• Identify and build advocacy relationships with strategic customers acting as a marketing channel through case studies, speaking opportunities, references, etc.
• Determine usage patterns and use them to gain insights and provide guidance to Sales, Marketing and Product Strategy in identifying opportunities and increase customer satisfaction.
• Be a customer advocate while capturing customer feedback and reporting requests to internal stakeholders and senior management.
• Travel to clients.

To be successful in this role, you should have:

• 5+ years of experience in a customer facing role including consulting, technology delivery, account management, sales, or pre-sales within or servicing Capital Markets clients.
• Ideally 2 to 3 years experience in a Customer Success role within Capital Markets.
• Previous capital markets expertise working with derivatives and fixed income analytics in trading, risk management or related technology is very beneficial.
• Exceptional Stakeholder management skills including the ability to build and nurture strategic relationships within cross functional teams and managing account risks and issues escalations as necessary.
• Exceptional collaboration and communication skills with the ability to influence multiple stakeholders, prospective and actual clients without direct authority.
• Empathic communicator being the voice of the customer internally and closely engaged with the customers to maximize the success of their solutions.
• Skills to proactively orchestrate the customer’s journey towards their goals.
• Bachelor's degree in a technical discipline, such as Computer Science, Information Technology, Engineering, quantitative finance, financial engineering, mathematics, or physics.
• Fluency in English and one other Southeast Asian Language

Preference will be given to candidates that also have:

• Graduated from an advanced degree (Masters) in a technical discipline, such as MBA, Information Systems, quantitative finance, financial engineering, mathematics, or physics.
• Worked as a consultant and/or other professional/client services teams on software implementation projects or some experience in product management.

Job Description:

• Drive organic business growth, by generating revenue from new and existing customers and markets. Own and manage all direct sales channels and the bid activity required to serve those channels.
• Provide deep customer insights back into the Product team, ensuring that the company deeply understand customer needs.
• Contacts assigned/agreed customers or prospects to sell company products within a designated geography or market sector. Focuses on meeting personal sales targets, new business development, maintaining customer relationships and troubleshooting specific customer problems.
• Develops a sales plan to deliver revenue retention, revenue growth and new business for personal customer portfolio or sector, to meet or exceed personal sales targets and drive overall organic business growth ambition.
• Creates a sales plan to reach or surpass personal sales goals and further the aspiration for overall organic business growth. The plan should address revenue retention, revenue growth, and new business for the individual client portfolio or industry.
• Creates and executes client relationship management strategies to locate and establish connections with pertinent decision-makers and influencers within own customer portfolio organisations; facilitates efficient information exchange in both directions and expands knowledge of areas in which the company can provide value to customers and address problems.
• Establishes specific goals for every sales call or meeting; customises pre-made materials to create captivating presentations for decision-makers and influencers in the customer base; asks pertinent questions to elicit information, gauge the level of interest from the audience, and pinpoint and address areas that need more details or clarification.
• Builds a personal network within the business community and speaks on behalf of the company to clients and at industry gatherings. Obtains market intelligence and improves company's visibility, reputation, and capacity to offer comprehensive safety solutions.
• With input from pertinent internal specialists, configures product and service solutions and related contractual terms to fulfil the mid- to long-term demands of the clients. presents the solution to customer representatives and, within a certain set of commercial parameters, negotiates an agreement.
• Works in cross-functional teams as the customer champion and collaborates internally to develop solid relationships with external customers.

Job Requirements:

• A minimum of five years of professional experience in marine sales or related industries is required for a diploma or degree in engineering or a related discipline.
• Deep familiarity and connections in the maritime industry.
• Technical product expertise, direct sales experience, and/or sales process support.
• Establishes trusting bonds with clients and provides solutions that are focused on them.
• Interprets complicated, copious, and occasionally contradicting data to solve issues in an efficient manner.
• Has open and comfortable relationships with a wide range of individuals.
• Easily navigates intricate policy, procedural, and interpersonal organisational dynamics.
• Acquires the trust and confidence of others by being genuine, honest, and moral.
• Arranges and sets priorities for tasks in accordance with company's business objectives.
• Successfully creates networks of formal and informal relationships both within and outside the company.
• Is aware of the best and most efficient methods for completing tasks, with an emphasis on ongoing development.
• Approaches fresh chances and difficult tasks with a strong sense of urgency, vigour, and excitement.

Responsibilities:

· Responsible for Sales target set for the business.

· Perform daily sales activities such as prospecting calls, customer appointments, presentations, proposals and closing orders.

· Engage with all clients in the market area to ensure high levels of clients' satisfaction.

· keep abreast of product applications, market conditions, competitive activities and industry trends.

Requirements:

· Must have good business acumen.

· Good communication and interpersonal skills are essential.

· Must be service & results oriented

· Able to work on weekend and public holiday

Responsibilities:

• Focuses on promoting and selling a specific product or service.
• Involves market research to understand customer needs and preferences.
• Develops product messaging, positioning, and pricing strategies.
• Collaborates with product development and sales teams for successful product launches and ongoing promotion.
• Creates consistent messaging across all marketing channels to evoke emotions and connect with customers.
• Aims to build brand awareness, loyalty, and trust among consumers.
• Targets marketing efforts towards distribution channels such as retailers, wholesalers, and distributors rather than end consumers.
• Focuses on promoting products within the retail environment through strategies like point-of-sale displays, trade promotions, and merchandising support.
• Aims to drive sales and strengthen relationships with channel partners.
• Implements loyalty programs, customer support initiatives, and feedback mechanisms to enhance customer satisfaction and retention.
• Involves longer sales cycles, multiple decision-makers, and complex buying processes.
• Emphasizes relationship-building, trust, and demonstrating value through marketing collateral, case studies, and industry-specific content.
• Often involves targeted account-based marketing (ABM) strategies to engage key accounts effectively.

Requirements:

• Min 2 Years of working experience in the related field, preferably in consumer electronics industry.
• Candidate must possess at least Diploma
• Possess good problem solving skills, results-oriented & communication skills.
• Meticulous, ability to multi-task & passionate to deliver projects on time.
• Possess a positive attitude and willing to learn new things.
• Proficiency in Microsoft Office.

Please forward your resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602) : [email protected]

(NOTE: The following information should be included in the resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

Visit our website for more positions: http://strategysolutions.com.sg

MOM License: 09C3018

Job Description:
We are seeking a dynamic and motivated Sales and Marketing Assistant to join our team. The ideal candidate will provide support to the sales and marketing team in various administrative tasks, customer service, and communication activities. This role requires strong time management skills, leadership qualities, and the ability to work collaboratively with a diverse team.

Key Responsibilities:
- Provide excellent customer service and communication to clients
- Manage time effectively to meet deadlines and prioritise tasks
- Demonstrate leadership skills when working with team members
- Assist in sales and marketing activities to promote products or services
- Utilise problem-solving skills to address challenges and find solutions
- Deliver engaging presentations to potential clients or stakeholders
- Support digital marketing efforts to enhance online presence
- Participate in negotiation processes to secure deals and partnerships

Requirements:

- Must possess at least Diploma/Advanced/Higher/Graduate Diploma/A level/Bachelor Degree in any field.
- no experience needed, OJT provided
- Strong administrative skills and attention to detail
- Excellent customer service and communication skills
- Problem-solving skills and ability to think creatively
- Proficiency in presentation skills
- Excellent understanding of digital marketing concepts.

Interested applicants kindly apply through this job portal. Regret only shortlisted candidates will be notified.