Mon to Fri 8.30am - 6pm
About the Role:
The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities
Primary job scope
• Lead and manage team members in one specific vertical team.
• Creating development plans and forecasting sales targets and growth projections
• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.
• Implement and develop sales activities in the responsible sales area under the leadership
• Identifying market opportunities through meetings, networking, and other channels.
• Meet/Exceed the sales task，complete the responsible task independently
• Maintain the existing customer, establish the detailed customer files
• Be an AR controller according to the account period required by company
Specific requirement activity *
• Regularly visit customer, attend QBR/MBR and maintain relationships.
• Perform sales call to new/potential customers which are raised on target list given.
• Perform market investigation, research, list up the New/Potential customers.
• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.
• Report irregularities to a direct superior in a timely manner.
• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.
• Settle the outstanding account receivable based on the terms and conditions given.
• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.
• Share market information proactively to the existing customers and target customers.
• Input sales progress in CRM system within timeline.
• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).
• Working closely with overseas office to share information and get closer to the business.
• To create the sales report by timeline monthly basis.
• Join visit customer with sales members to support/advise, if necessary.
• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.
Competency
• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.
• Min 3 years’ experience in senior sales manager position in freight forwarding industry
• Leadership experience in managing a team
• Excellent written and verbal communication skills．
• Proficient in MS Office applications (word , excel , power point )
• Experience in profitability simulations, progress report and preparing presentation slides / proposal.
• Good in communication and negotiation. Excellent presentation skill．
• Strong organizational and management skills.
• Strategic thinking and statistical analysis skills.
• Proactive, resourceful with ability to work well independently or in groups.
• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.
• Must be brisk and active and quick work.
• Need quick response and reporting in case of any irregularities.
• Detail and accurate for reports
• Complete task within deadlines
• Relevant experience of operation work in Air or Ocean operation department would be at advantage.
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