Job Description

• Industry/ Organization Type: Engineering / Manufacturing
• Position Title: Maintenance & Service Manager (Chiller / ACMV)
• Working Location: Tuas
• Working Hours: 5.5 days (Mon to Fri 8.30AM – 5.30PM, Sat 8.30AM – 12.30PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus + Transport Reimbursement + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Manage and coordinate all maintenance and servicing activities for chiller systems, ensuring timely and effective execution.
• Lead and mentor a team of service technicians, providing guidance, training, and support to enhance their skills and performance
• Develop and implement preventive maintenance schedules and plans to minimize downtime and extend the lifespan of chiller systems
• Diagnose and resolve technical issues with chillers, implementing effective repair solutions to maintain optimal system performance
• Ensure all maintenance activities comply with safety regulations and industry standards
• Build and maintain strong relationships with clients, providing regular updates on maintenance activities and addressing any concerns or queries
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Bachelor’s Degree in Mechanical Engineering or a related field
• At least 2-3 years of working experience in chiller maintenance and service
• Strong understanding of chiller systems and components

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities

• Oversee the day-to-day operations of the Shopping Centre, ensuring optimal performance and smooth functioning.
• Build and maintain strong working relationships with tenants, contractors, and Shopping Centre landlords.
• Manage tenant renovation and reinstatement projects, including preparation, supervision, and monitoring of timelines and compliance.
• Coordinate submissions and liaise with relevant authorities and Shopping Centre landlords as required.
• Implement and oversee preventive maintenance programs to maintain high operational standards.
• Lead reconfiguration and asset enhancement projects for the mall, ensuring timely and cost-effective execution.
• Supervise and evaluate the performance of service contractors, ensuring work is completed to specified standards.
• Manage repair and maintenance tasks, ensuring contractors adhere to deadlines and quality requirements.
• Take charge of emergency management, including planning evacuations and reporting to authorities.
• Develop and monitor the department’s annual budget, managing both operational and capital expenditures.
• Undertake additional responsibilities as assigned by the company.

Requirements:

• Possess a Diploma in M&E, Building, Facilities Management or equivalent
• At least 3 years of experience in handling shopping centres
• Able to work independently and a good team player
• Excellent interpersonal and communication skills to liaise with stakeholders
• Knowledge of AutoCAD is an added advantage.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3457WYW

The Manufacturing Cost Accounting & Finance Manager, (internal title: Manufacturing Cost Controller) will be responsible for acting as a business partner to the management team of a manufacturing facility enabling strong business performance and ensuring adequate controls. The position will provide day to day support to the management team in line with the performance objectives of the Manufacturing Director and in compliance with company controls and compliance. This position will report directly to the Manufacturing Controller and functionally to the Senior Plant Manager.

Job Responsibilities:

• Control of day-to-day Accounting and Finance Activities including: -
• Budget - Preparation of Budget, Forecast and comparisons.
• Audit - Statutory audit, Internal Audit and financial reports.
• Operations Activities.
• Review and analysis daily shipments, receipts and Direct Labor Hours.
• Involve in day to day manufacturing operations for cost cutting and process improvements.
• Preparing monthly targets for operation staff for shipments and Direct Labor hours and Inventory.
• Control in operational cost including operating supplies/ Repairs/ Overtime.
• Continually assess productivity and efficiency with a view to improve.
• Plan and schedule equipment acquisition and storage, considering such factors as availability, costs, and other economic projections to meet current, short and long term customer requirements.
• Develops periodical reports on jobs accomplished, personnel and equipment utilization, sales and inventory, generated revenue and incorporated costs.
• Monitors and coordinates with other departments the delivery of services, tools and/or equipment; compares records with contracts/purchase orders requirements and reports discrepancies to Management.
• Directs and coordinates activities of staff to obtain optimum efficiency and economy of operations and maximize profits.
• Review the timesheets of staff & equipment and the related financial dues.
• Set and manage the production budget.
• Work assignments carried out to the highest quality level.
• Must understand and comply with all safety rules and company policies of the company.
• Perform various other duties assigned by the line manager within the physical constraints of the job.

Job Requirements:

• Bachelor's Degree preferred in Accounting, Finance, Economics or comparable business related field plus Professional degree.
• Minimum of 5+ years of manufacturing accounting experience.
• Good understanding of Hyperion/ Oracle/ JD Edwards/ SAP, either one.
• Attention to detail with ability to translate into the big picture.
• Logical reasoning, critical thinking, and problem solving skills to troubleshoot issues.
• Organization and multi task skills.
• Ability to understand complex data and to work in a dynamic, fast-paced, demanding environment with time constraints.

Others: working hybrid, company shuttle bus provided at nearest MRT station

JOB DESCRIPTION

• Plan, organize and manage the Procurement and Supplier Management processes for the assigned Plant under Power & Renewables located in Singapore.
• Liaise with Plant/Project Manager, Section Manager/Head and Engineer to understand their current and anticipated demand for goods, services and works. Integrate the technical requirements into the Procurement Plan and to support in new Tender sourcing.
• Engage in sourcing, evaluating and qualifying of new suppliers. Conduct performance evaluation for existing suppliers on an annual basis.
• Identify and develop alternative suppliers and support cost reduction programmes.
• Handle and manage RFQ/RFP, commercial evaluations, price and T&Cs negotiation, PO/Contract award and PO/Contract administration to final delivery and PO close out - Ensure the Company's best interest is consistently achieved.
• Procure, administer, develop and manage all tenders, contracts in accordance with safety and budgetary requirements, technical specifications, contract and procurement guidelines.
• Ensure that the procurement process is in adherence to Company and Client requirements, Company policies and procedures.
• Work with applicable staff to research and resolve supplier issues which has been escalated and/or advise the assigned Plant as appropriate.
• Build and develop relationships with suppliers and contractors, manage relationships and assist in building effective partnerships.
• Undertake tasks, activities and assignments at the direction of the Procurement Manager.
• Ensure that the monthly procurement reports and cost saving / cost avoidance statistics are reported on-time to the Procurement Manager.
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

JOB REQUIREMENTS

• Diploma / Degree in Engineering or equivalent business studies with more than 3 years of procurement experience, preferably with experience in Plants Operations & Maintenance environment.
• Strong verbal and written communication skills (English).
• High integrity,mature and driver to work independently.
• A good team player who is able to build rapport with a diverse workforce in a multi-cultural setting and work well with other departments and internal stakeholders.
• Strong ability to negotiate, resourceful, resourceful and good analytical skills.
• Able to work under pressure and align priorities for execution.
• Experience with SAP S/4 HANA ERP, SAP Ariba and/or Maximo system is a strong plus.
• Proficiency in Microsoft applications, such as Office, Excel.

Scrum Master/Product Owner (Life Insurance)

This is an opportunity for the successful candidate to contribute towards meeting the customer leads for one of the leading life insurers.

The Scrum Master/Product Owner in the Life Insurance Product Implementation Team is responsible for managing the end-to-end delivery of life insurance products, including compliance with governance, scope, budget, and risk management.

This role involves working within an Agile team to prioritize backlogs, define user stories, and collaborate with stakeholders to ensure successful product delivery for an established global life insurance company.

Key Responsibilities:

• Manage the full life insurance product life cycle, ensuring alignment with governance, timeline, and budget, with proper risk controls.
• Own user stories and backlogs to prioritize builds, ensuring the scope and acceptance criteria is clearly understood and aligned with key objectives
• Ensure products meet compliance and business requirements, including regulatory approvals, governance requirements, Operational risks requirements, non-functional requirements, and implementation and market adoption requirements.
• Engage with internal and external functions including service delivery, and vendors.
• Communicate regularly with platform and key stakeholders and report progress, ensuring all parties maintain visibility of the backlogs.
• Act as an escalation point for blockers and dependencies. Resolve blockers and facilitate team collaboration as well as mitigate risks to delivery outcomes.

Requirements:

• At least 6 years of experience in life or health insurance product management.
• Strong business and technical knowledge, with strong expertise in Agile methodologies and tools (Jira, Confluence).
• Proven ability to influence C-suite stakeholders and manage complex projects.
• Excellent decision-making, communication, and teamwork skills.

Argyll Scott Consulting Pte Ltd

Responsibilities

• Lead the ServiceNow IRMS development, implementation, and adoption in company.

• Design, develop, implement, test and continuous maintenance the IRMS using ServiceNow capabilities, encompassing all GRC modules relevant to the company such as Compliance & Audit Management, Risk Management, Business Continuity Management, Third Party Risk Management, etc.

• Ensure users are respectfully challenged when requesting for enhancements.

• Work with end users to resolve escalated issues/defects within the GRC system.

• Establish and maintain the central risk register and platform.

• Enable a holistic and central view of risk (e.g., operational risk, third party risk, compliance risk, etc.) via GRC systems; Integrate risk information (e.g., third-party risk, compliance risk).

• Upkeep the digital roadmap for risk management ensuring its relevance.

• Engage different parties to understand operation business needs and assist to translate into function and technical requirements.

• Transform manual, siloed and inefficient risk management related processes through IRM – harmonise processes, automate workflows, enable faster and more accurate reporting.

• Go-to person for ServiceNow IRMS and subject matter expert to advise and guide internal teams.

• Establish a collaborative relationship with cross functional teams such as IT.

• Maintain effective working relationships with peers and stakeholders.

• Involve in project and SI management in the IRM implementation.

• Manage projects and contracts, monitor the scope, schedule, budget and deliver the expected values from IRM.

• Keep Steering Committee and Senior Level Management apprised for GRC programme.

• Identify and manage project risks and implications to the project and recommend mitigation measures.

• Demonstrate your expertise in GRC systems; you are expected to further your own knowledge and improve productivity of your colleagues. This including staying updated on ServiceNow releases, features, and industry best practices to ensure continuous improvements.

• Document and maintain the IRM matters e.g., workflows, knowledge base, budget, etc.

• Represent CRO for GRC Systems and ServiceNow IRMS matters.

• Manage stakeholders and partner/collaborate with business units across the company

Requirements

• Bachelor’s degree in computer science or STEM Majors (Science, Technology, Engineering and Math)

• At least 8 years’ experience with a track record of successful ServiceNow IRM solutions implementation and integration with other applications.

• Strong understanding the ServiceNow IRM architecture, platform, and integration capabilities.

• Strong knowledge & experience in governance, risk management (IT and operational risks) and/or compliance.

• Strong knowledge on well-recognized frameworks & standards such as ISO31000 and COSO ERM.

• Must have ServiceNow certifications in ServiceNow Certified Implementation Specialist in risk and compliance and ServiceNow System Administrator.

• Project management certification or CRISC, CISM, CISSP, CPRM, etc.

• Thought leadership, keen insights, and a forward-looking mindset.

• Passion for automation, and actively looking for opportunities to streamline and simplify processes, and to drive positive change within the organisation.

• Resilient and has the drive and desire to achieve results with deadlines.

• Highly adaptable to varying situations and always looking at the bigger picture.

• Demonstrate keen interest in keeping up with technology through regular certifications, taking up courses.

• Adept at navigating the organisational matrix; understanding people's roles, anticipating obstacles, identifying workarounds, leverage resources and rallying teammates.

• Able to articulate the value of what is most important to the stakeholders to achieve desired outcomes.

• Quick thinking, solutions-oriented mind-set, strong project management and facilitation capabilities to build cross functional partnerships to drive results. Always seeking process improvements and a better way to do things.

• Strong people management skills.

• Proven leadership, demonstrate strong working knowledge of a large organisation and cross-functional teams.

• Demonstrated Change Management capabilities.

Licence no: 12C6060

Team Leadership and Oversight

• Develop and implement governance frameworks, including decision-making processes and reporting structures, to align projects with organizational objectives and client requirements.
• Provide clear direction to the project team by defining roles, responsibilities, and expectations for each member.
• Continuously assess team performance, offering feedback and support to ensure productivity and morale remain high.
• Act decisively during project crises, coordinating with stakeholders to assess risks and implement effective solutions.

Resource Allocation and Development

• Create and maintain detailed resource allocation plans to ensure optimal use of personnel, equipment, and materials.
• Collaborate with HR to identify, recruit, and onboard Project Engineers, Designers, and Drafters based on project needs.
• Design and execute training initiatives to ensure team members have the skills and knowledge required for their roles.
• Implement talent retention strategies, including mentorship programs, career advancement opportunities, and recognition efforts.
• Conduct performance appraisals, providing constructive feedback and setting goals to encourage continuous improvement.

Project Planning and Execution

• Strategic Planning: Develop detailed project plans with work breakdown structures (WBS), schedules, and cost estimates to guide execution.
• Safety and Quality Management: Ensure compliance with safety standards and quality requirements through regular audits and inspections.
• Procurement Oversight: Manage procurement processes, including vendor negotiations, contract management, and ensuring timely delivery of materials and services.
• Construction Supervision: Oversee on-site activities to ensure adherence to design specifications, timelines, and safety protocols.
• Contract and Cost Management: Ensure compliance with contractual terms, manage scope changes, control budgets, and minimize unnecessary expenses.
• Risk and Issue Management: Identify potential risks, conduct assessments, and implement contingency plans to mitigate issues.
• Ensure project objectives are achieved, including timely completion, budget adherence, and client satisfaction.

Stakeholder Communication and Collaboration

• Foster effective communication within the project team, ensuring transparency about progress, changes, and key decisions.
• Serve as the primary point of contact for clients, providing regular updates, addressing concerns, and ensuring satisfaction throughout the project lifecycle.
• Collaborate with stakeholders such as clients, consultants, subcontractors, and external partners to ensure smooth project execution.
• Maintain accurate and comprehensive project documentation, including meeting minutes, progress reports, and correspondence.

Additional Contributions

• Undertake additional responsibilities assigned by the Project Director or Managing Director, including special initiatives and cross-project support.
• Drive continuous improvement by identifying inefficiencies in project processes and implementing best practices.
• Mentor junior team members, fostering their professional development and growth within the organization.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Project Consultant (CCTV, Video Analytics)/ Project Manager

Requirements:

• Strong in manging CCTV and Video Analytics Projects.
• Good in Project Management (CCTV, Video Surveillance).
• Lead, plan and drive large scale project that focus on CCTV installation and video analytics islandwide.
• Experience in Enterprise Server Configuration, System Design and Troubleshooting.
• Proven experiences (at least 5 years) in handling large scale projects in ICIT environment and preferably in CCTV/ Video analytics related project.
• Strong in managing relationship with customers and relevant stakeholders.
• Deep understanding in Agile development for software products.
• Develop detailed project plan to monitor, implement and track progress.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Min. 5 years of Project Management (CCTV, Video surveillance or security system)
• Degree in Computer Science or related field
• Project Management Professional (PMP) certification is a plus
• Knowledge of Singapore Government procurement and governance processes will be an added advantage.
• Singaporeans Only!!

*Only shortlisted candidate will be notified.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About the role

We are seeking an experienced Project Manager (IT Infrastructure) to join our client on a contract basis. This is a key role responsible for leading the delivery of IT infrastructure projects for our clients in the Central Region. As a Project Manager (IT Infrastructure), you will be responsible for managing the successful completion of complex IT projects, ensuring they are delivered on time, within budget, and to the highest quality standards.

What you'll be doing

• Oversee the implementation of the upcoming IT infrastructure project and keep track of the project progress;
• Facilitate project meetings and presentations to keep all parties informed and engaged;
• Ensure that all project deliverables meet quality standards and contractual obligations;
• Project risk management to monitor, identify potential risks and develop mitigation plans; and
• Ensure all aspects of the project are completed and documented.

What we're looking for

• Minimum 5 years of experience as a Project Manager, preferably in the IT infrastructure domain.
• Strong project management skills with a proven track record of successfully delivering complex IT projects
• Excellent communication and stakeholder management skills
• Proficient in project management methodologies and tools (e.g. Agile, Waterfall)
• Ability to lead and motivate cross-functional teams
• Familiarity with IT infrastructure components and technologies (e.g. servers, networking, storage)
• Relevant certifications in project management (e.g. PMP, ITIL, ITSM) are preferred

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

ABOUT SEMBCORP INDUSTRIES:

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

KEY ROLES AND RESPONSIBILITIES:

• Perform front end engineering design (FEED) and basic design for Process Design, Review and Engineering for centralized utility facilities, utility power and water, petrochemical industries and utility scale renewable projects.
• Develop P&ID, mass and heat balance, process flow diagram, operating/ control philosophy, overall supply scheme, layout, equipment specification, yield analysis etc.
• Develop and continually improve internal engineering best practices and procedures to provide engineering services of high quality in support of the various projects.
• Lead in process design and review inter-disciplines design/ engineering with consideration for safety, quality, performance, reliability, flexibility of operation with optimal project and life cycle cost.
• Conduct engineering activities during business or project development including but not limited to pre-feasibility/ feasibility studies, technical due diligence, cost estimation, site survey, technical proposal to customer, project / EPC scoping strategy, vendor selection and review, determine LCOE, budgetary quotation review and clarifications, and all related technical support and solutions etc.
• Evaluation of new technology and innovation solutions.
• Participate in engineering activities during project execution including but not limited to preparation of Scope of Work / Design Memorandum / Minimum Functional Specification, tender review on technical proposals and clarifications, attend site queries and site installation issues that related to design, pre-commissioning, testing and commissioning, PSSR etc.
• Participate in HAZOP, QRA, EIA studies.
• Review and approval of detailed design submitted by Contractors and ensure compliance with Standards and all the company best practices.
• Familiar with multiple energy resource simulation and optimization tools.
• Establish system and documentation for company engineering standards & specification, ITP, approved vendor/manufacturer list, material specifications, discipline’s schedule of rates and cost estimate template, engineering checklists etc.
• Ensure all activities carried out are in full compliance to all regulatory and authority requirement.
• Ensure engineering support is provided in a timely manner to all stakeholders through resource planning, close collaboration with discipline engineers and team members, contractor management, etc.
• Where applicable, provide training and guidance other team members.

KEY DECISIONS & DIMENSIONS:

• All activities in full compliance to all legal / authority requirements.
• All projects (development and execution) are to be designed, executed and performed to a high quality at competitive costs, safely, within schedule, within budget and meet Sembcorp and industry quality requirement.
• All value engineering and strategic plans developed shall ensure Capex remain competitive, are sustainable and meet the company’s business and operational needs.
• All developed and accumulated knowledge / value must be systematically retained within company

QUALIFICATIONS & EXPERIENCE:

• Degree in optimization, process design and engineering discipline or equivalent
• At least 10-15 years of experience in energy business related engineering management and project management (engineering and construction).
• Experience in power and water utilities as well as renewable energy projects is preferred.
• Good command of multiple energy resource simulation and optimization tools is preferred.

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Demonstrate critical thinking skill, positive attitude, teamwork, analytical, communication skill, leadership skill.
• Strong self-motivation and work ethic, flexible and thrives under pressure.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

About Us:

The Singapore Kindness Movement (SKM) is a non-profit organisation dedicated to promoting kindness and graciousness in Singapore. We work towards inspiring individuals and organisations to internalise and practice values that promote harmony, respect, and consideration. We are seeking a dynamic and passionate Manager (Education – Kindsville) to join our team and play a crucial role in advancing our mission.

Job Description:

The Manager (Education – Kindsville) role primarily involves managing project timelines, coordinating with vendors for outsourced design and copywriting and ensuring quality in all educational materials. He/She reports to the Deputy Director (Education) and Executive Director.

The Manager (Education – Kindsville)’s job description is as follows:

• Manage the development and timely delivery of Kindsville Times and Agents of Kindness (A-OK!) newsletters and educational materials for preschool and primary school students, in consultation with the Ministry of Education Citizenship and Character Education Branch, and coordinate with external vendors for design and copywriting.
• Oversee the production process for Kindsville Times and A-OK! newsletters from colour proofing to final print and delivery with appointed printer.
• Liaise with animation agencies to manage schedules and ensure each episode of Singa and the Kindness Cubbies aligns with content briefs and timelines.
• Ensure the Kindsville website is updated by coordinating with relevant team members or vendors.
• Oversee procurement processes, ensuring good governance and managing budgets and logistics for all assigned programmes and events.
• Establish evaluation standards to track the effectiveness of educational materials, provide post-event and programme reports, and recommend areas for improvement.
• Work closely with the education team and other departments to ensure seamless implementation of programmes.
• Maintain archives of key project documents, images and materials.

Qualities and Skills:

• An eye for detail: Strong attention to quality and design, ensuring all materials meet brand standards and resonate with young audiences.
• Interest in children’s content: An interest in children’s educational content, including stories, activities, and values-driven messaging for young learners.
• Project management skills: Proven ability to manage multiple projects and coordinate effectively with vendors and team members to meet deadlines.
• Organisational skills: Good organizational abilities for managing production timelines, budgets, and maintaining documentation.
• Adaptability and teamwork: A collaborative mindset, with the ability to adapt and contribute effectively within a team environment.
• Education: A bachelor’s degree in education, social work, or a related field is preferable.

Why Join Us?

• Be part of a meaningful mission to create a kinder, more gracious Singapore.
• Work in a dynamic, collaborative environment
• Opportunity to grow and develop

If you are enthusiastic about leveraging your expertise to foster kindness and graciousness across Singapore, please submit your resume, a cover letter detailing your experience and expected remuneration package.

Join us in our mission to inspire kindness and connect communities. We look forward to welcoming a motivated and creative professional to our team!

You will be part of the technical specialists working at the client's waste management facilities including Integrated Waste Management Facility (IWMF) - a large-scale waste management infrastructural project, and Tuas South Incineration Plant (TSIP).

Job Scope:

· You may be part of the project team to supervise IWMF construction progress.

The work scope includes:

1. To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities in IWMF and ensure that IWMF is constructed, erected, installed in accordance with design specifications and complying with statutory requirement.
2. To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.
3. To attend factory acceptance tests (FATs) at local and overseas factories to witness and verify quality and performance of major equipment/systems.

· You may be part of the technical team in the operation and maintenance of TSIP.

The work scope includes:

1. To lead a team of technical supervisors and specialists and coordinate maintenance work between contractors and maintenance sections to ensure the safe, smooth and efficient operations of the waste-to-energy facility.
2. To implement preventive maintenance and overhaul programs for the facility's electrical and control equipment such as turbo-generators, motors, switchgears, low tension and high tension equipment, distributed control system and field instruments.
3. To administer contracts for the operation and maintenance of mechanical, EICA or building services equipment
4. To enforce permit-to-work system and safe work culture including supervising contractors’ work for quality and safety
5. To formulate and prepare standard operating and safety procedures, equipment testing / changeover programmes
6. To perform shift work in a waste-to-energy facility, if needed
7. To work closely with the management of TSIP to implement initiatives on safety and continuous improvement to enhance the safety culture and standards within the plant, as well as drive projects to achieve operational excellence.

Job Requirements:

· Degree in Engineering (Mechanical, Electrical, Civil and Structural Engineering, Chemical, Environmental Engineering).

· Preferably with 3-5 years of relevant experience. Fresh graduates are welcome to apply.

· Candidates with professional certification, e.g. Professional Engineer, Steam Engineer, Licenced Electrical Worker, Workplace Safety and Health Officer, will be given preference.

· Possess good technical background and strong analytical skills. Knowledge in solid waste management would be an advantage.

· Proficient in Microsoft Office, and preferably in Navisworks and Primavera P6.

· Mature, independent, resourceful, and a good team player.

· Good interpersonal communication, presentation and writing skills.

· Able to perform shift work will be advantageous.

· Able to work at construction sites and travel overseas for FATs and training.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Location: Tuas

Working Arrangement: Mon to Fri

Salary: $4000 to $12000 depending on relevant experience

Permanent Position

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

Our client is seeking a highly skilled FP&A Manager. This role offers an exciting opportunity to manage the month-end close, forecasting and budgeting cycles for a leading global organisation. This role requires strong Excel skills, including Power Pivot, and a deep understanding of accounting principles. The position also offers flexible working opportunities during project v-teams and heavier workload periods.

What you'll do:

As an FP&A Manager, you will play a pivotal role in managing the financial health of the organisation. Your primary responsibilities will include leading the month-end close process, collaborating with various teams to ensure accuracy, and leveraging forecasting models for ASEAN. You will also be expected to identify and drive improvements in processes while supporting new business programs. Your ability to work flexibly as part of a project v-team will be crucial in this role.

• Lead the month-end close process, ensuring all accrual entries are accurately stated and completed
• Summarise and present month-end P&L results, including variance analysis to management
• Collaborate with outsourcing teams to ensure timely and accurate completion of the month-end close process
• Leverage Asia Forecasting and Budgeting models for ASEAN
• Partner with stakeholders to gain insights and achieve forecast and budget accuracy
• Identify and drive improvements in processes, support new business programs by leveraging innovative technology solutions
• Work flexibly as part of a project v-team, prioritising work accordingly

What you bring:

The ideal FP&A Manager will bring a wealth of experience from large multinational corporates along with a Bachelor's degree in finance or a related field. Your strong analytical abilities coupled with your excellent problem-solving skills will enable you to thrive in this role. You'll have excellent cross-group collaboration skills which will allow you to comfortably communicate with senior management. Your high level of integrity, self-confidence, demonstrated change management skills and support for a diverse culture will set you apart.

• Bachelor’s degree in finance, economics, accounting, or related field is desirable
• 6+ years relevant experience in large multinational corporate is preferred
• Strong analytical, problem-solving, and decision-making skills
• Excellent cross-group collaboration skills, including the ability to comfortably communicate with senior management
• High-level of integrity, self-confidence, demonstrated change management and support for a diverse and inclusive culture
• Motivated self-starter that can clearly identify and articulate financial results and variance analysis to management
• Good presentation skills and able to communicate with clarity and in a concise manner

What sets this company apart:

Our client is a global leader in their field, renowned for their commitment to innovation and excellence. They offer a supportive and inclusive work environment where every employee is valued and encouraged to reach their full potential. They are committed to fostering diversity and inclusion in the workplace and provide ample opportunities for growth and development.

What's next:

If you're ready to take your career to the next level with a leading organisation, apply today!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1871051 Gregorio Tabusalla Cazalis

Be Part of Our Success

· Design, configure, deploy, and maintain Wintel and Linux server environments.

· Conduct server hardening for both Windows and Linux systems.

· Lead and collaborate with the teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.

· Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.

· Optimize virtualization environments for efficiency, performance, and resource utilization.

· Design and manage Storage Area Networks (SAN/NAS) and backup solution, ensuring data availability, integrity, and optimal performance.

· Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.

· Implement security best practices for infrastructure components and virtualized environments.

· Ensure compliance with industry standards and regulations related to infrastructure and data storage.

· Manage and remediate the VA and PT findings and GITSIR

· Develop and maintain scripts and automation tools to optimize IT infrastructure.

· Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.

· Design and deploy functional networks (LAN, WLAN, WAN).

· Familiar with network and backup devices (switches, routers, etc.)

· Maintain complete technical documentation.

Qualities We Value

· Knowledge in Computer Science / Information Systems / Information Technology or related field.

· Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server and/or Linux Server administration.

· Backup Implementation Experience with Dell EMC is a plus.

· Proven experience in designing on-prem data center architectures.

· Proficiency in configuring, managing, and troubleshooting Windows Servers and/or Linux environments.

· Solid background in network administration and architecture.

· Professional network certification (e.g. CCNP, CCDP) and cloud certification is a plus.

· Singaporean only

· Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

Key Roles & Responsibilities

The Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

COMPANY DESCRIPTION

The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and individuals to enliven the giving ecosystem within Singapore. We invite you to join us in building a #CityofGood together.

RESPONSIBILITIES

Change your day job. Develop insights via meaningful and impact-driven research to grow a culture of giving towards a City of Good.

You will lead a team to conduct social science research and data analytics on individual and institutional giving and prosociality in Singapore, analyse and present insights to inform internal stakeholders and influence external partners, such as government agencies, non-profits, companies and funders.

We seek motivated candidates with the passion to make NVPC an evidence-informed and data-driven organisation, to carry out meaningful work at the intersection of non-profit, public and private sectors and to make a difference at the national level.

Responsibilities

• Lead national research studies and data analytics projects investigating current issues in Singapore's non-profit sector, such as nationwide surveys on individuals' and corporates' giving behaviours and attitudes towards giving, impact evaluation of national programmes, and big data analytics.
• Adopt an evidence-informed approach to design and evaluate programmes and policies in the non-profit sector, such as through data triangulation of relevant sources.
• Support the Director in developing research plans and managing the research team.
• Provide mentorship and research methods training to the research team.
• For each project, responsibilities include conceptualisation and scoping of research topics and questions, designing studies grounded in rigorous research methodologies and ethics, overseeing data collection and analysing research data, and disseminating research findings through reports, presentations, and academic publications.
• Manage partnerships with internal teams (such as other business teams) and external stakeholders (such as government agencies and corporations).
• Communicate research findings and insights to the public and internal/external stakeholders.
• Work with team members to develop manuscripts for academic publications and conferences.

• Postgraduate degree in Psychology, Sociology, Statistics, Economics, or another related field
• Have been in managerial roles leading a research team
• Have led national studies or carried out primary research with large sample sizes
• Have advanced quantitative research experience, including factor analysis, SEM
• Have data analytics/ programming experience, i.e., R
• Proficient in various research designs, methods, processes and statistical analysis
• Good interpersonal and communication skills
• Preferably some knowledge of the non-profit sector

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Condominium Manager

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Dalia Park (nearest MRT Tampines East)
Salary Range: $3600-$3800

Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.
• Shape culture of Abacus Property and constantly repeating our core values.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

Job Requirements

• Relevant Experience

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Key account Manager / Executive FMCG - Supermarket

Overview

As part of our 2025 plan, we are seeking a Key Account Manager / Executive to drive business growth in the Singapore FMCG market,

You are required to identify opportunities to increase sales and customer satisfaction, develop clients account strategies to meet sales targets, identify product placement opportunities, analyse market trends, identifying growth opportunities, collaborating with sales team and FMCG outlets on promotional campaigns.

Roles:

As a Key Account personnel, you will play a pivotal role in expanding our future growth and reinforcing our presence locally in the FMCG industry.

· Your responsibilities will include:

• Identify opportunities for product placement in the supermarkets, retail stores, gourmet stores, pharmacy chains, outlet chains.
• Manage products and ranging negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Managing sales and product portfolio.
• Analysing profit margins and developing strategies to improve them
• Collaborating with brands and clients
• Addressing logistical challenges related to business expansion
• Building and managing a sales network
• Communicating effectively with team members

What We Look For:

• Experience in sales, preferably in the FMCG industry
• Strong analytical and negotiation skills
• Familiarity with product details and market trends
• Ability to handle logistical challenges and build effective sales networks
• Experience with Modern Trade will be an advantage, supermarkets, gourmet stores, health and wellness shops, convenience stores etc
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.

Requirements :

• Minimum 3 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the groceries, condiments and wellness products

[Job ID: 766341]

Responsibilities:

Own and oversee the Organizational Risk Management processes to highlight potential high-risk areas for management attention.

Outsourcing, New Product/Business Check:

• Review outsourcing and third-party management documents (e.g., policies, procedures, manuals, outsourcing registers) to ensure compliance with MAS Outsourcing Notice, Guidelines, and related documents.
• Ensure and support the outsourcing process and framework are compliant with MAS Outsourcing Guidelines, including consolidating outsourcing reports for MAS submission.
• Assist other departments with new and periodic third-party management reviews.
• Support the setup of the New Product Committee to study and review new products or businesses.
  

Business Continuity Management (BCM):

• Review and maintain the BCM framework to ensure compliance with regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from business units.
• Plan, coordinate, and conduct BCP tests, including call tree exercises.

Organizational & Operational Risk Management:

• Develop, review, and maintain risk management tools to conduct necessary assessments.
• Enhance the effectiveness of the existing Organizational Risk Management framework.
• Control, facilitate, and consolidate the Organizational Risk
• Register to report to senior management.
• Provide key support in completing Residual Risk Assessments, collaborating with business units to identify risks and controls, evaluate inherent and residual risks, and establish mitigation plans.
• Identify and assess key operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committees and Operational Risk Committees in the risk assessment process, ensuring action plans are in place to address key risks.

Branch Self Audit (BSA), Control Self-Assessment (CSA), Branch Manual List:

• Manage Branch Self Audit processes.
• Oversee the Control Self-Assessment Framework/activities and report to Head Office (HO).
  Ensure that policies, practice guides, and procedures are regularly reviewed and updated.

Environmental Risk Management (EnRM):

• Maintain and develop a framework to manage environmental risks, ensuring compliance with regulatory expectations in collaboration with relevant departments.

Requirements:

• Minimum 4 years of relevant experience, particularly hands-on experience in outsourcing and BCP management, within organizational/operational risk management in financial institutions.
• Strong communication skills to engage stakeholders and escalate issues to management in a timely manner for resolution.
• Proficiency in Microsoft Excel.
• Basic understanding of financial markets and risk processes (from risk reporting to post-approval monitoring).
• Good knowledge of risk management processes and experience implementing process controls.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Position: Credit Admin (Senior Officer/ Deputy Manager)

We are helping our client, a reputable Chinese bank to hire as above.

Responsibilities:

· Prepares and monitors all overdue credit review, credit rating

· Ensure proper and adequate documentation of credit files

· Prepare and ensure timely reporting for Head Office and regulator reports（such as MAS 610, BIS report, MAS 760 and Top 100 borrowers survey）

· Ensure adequacy of limits and adherence to policies before disbursement

· Performs monitoring of collaterals before disbursement

· Perform biannual review of physical collaterals

· Daily monitoring of mismatch collateral values and highlighting to various stakeholders

· Manage Call Reports sent by Relationship Manager

· Monitoring of undertakings and rating validity

· Processing asset classification in NGS and preparing asset classification reports for internal stakeholders.

· Reviewing and processing low-risk transactions in the system.

· Organize the Risk management Committee meeting and prepare the Minutes.

· To handle any ad-hoc assignments.

Requirement

· Bachelor or higher qualification, with at least 5 years of working experience in credit administration

· Experienced in MAS 610 reporting, managing drawdown, rollover and collateral management.

· Experienced in credit risk management and well- versed in the requirements for loan drawdown review

· Strong in compliance, regulatory adherence and credit process management

· Proficient in the data processing and writing minutes

· Meticulous, versatile and good interpersonal skills. Able to work independently with minimal supervision.

· Proficient in both English and Mandarin (spoken & writing) to liaise with Head Office colleagues.

Working location: CBD

Job ID :401769

Key Responsibilities

• Actively acquire and prospect new Premier Banking customers from the onshore market (Singapore).
• Develop and deepen client relationships to achieve business objectives and personal growth targets.
• Contribute to the overall success of Premier Banking through consistent sales performance and exemplary customer relationship management.
• Provide professional consultative financial analysis to affluent clients, identifying their needs and recommending tailored financial planning solutions.
• Regularly update clients with market trends, insights, and potential investment opportunities.
• Promote and cross-sell an extensive range of banking products, including investment solutions such as unit trusts, insurance plans, and treasury products.
• Ensure superior customer service standards to enhance client satisfaction and loyalty.

Requirements

• A minimum of 3 years of experience in sales within the banking and financial services industry, preferably managing affluent clients.
• Proven track record of achieving and exceeding sales performance targets.
• A recognized university degree with relevant certifications (e.g., CMFAS certifications: RES1A, RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Strong understanding of financial products, including investment and insurance offerings.
• Exceptional interpersonal and communication skills, with the ability to engage and provide consultative advice to clients effectively.
• Self-motivated with a proactive approach, capable of working independently and in collaboration with team members.
• Demonstrates creativity, initiative, and a results-driven mindset.

We regret that only shortlisted candidates will be notified. However, all applications will be retained in our resume bank for future opportunities.

Your application will be processed in line with our company’s Privacy Policy. Please refer to: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Working time : Mondy to Friday

9am-6pm

Annual leave: 14 days

Working place : one Commonwealth

Responsibilities:

• Compensation & Benefits

▪ Conduct benchmarking exercise for salary competitiveness

▪ Assist to review incentives, recognition, benefits and awards to drive high performance and to retain key talents

▪ Propose and compute annual salary increment, merit and performance bonus that is aligned to a pay for performance culture

▪ Oversee a team of Executives and Assistants to handle monthly payroll and statutory contributions Performance Management

▪ Assist to review the effectiveness of current form and procedures to achieve equitable and transparent performance evaluation that encourages open performance discussions

▪ Assist to formulate and develop performance criteria to drive company’s competencies and capabilities Recruitment, Selection & Onboarding

▪ Conduct end-to-end recruitment activities including interview, selection, offer and acceptance for Executive and above positions

▪ Conduct onboarding programme to ensure all new hires are effectively inducted

▪ Assist to review the current onboarding programme effectiveness Planning & Reporting

▪ Assist to review manpower planning and budgeting

▪ Review, formulate and implement relevant policies and procedures as well as systems in accordance with company’s development and legislations

▪ Review employee handbook to ensure all policies and procedures are comprehensively covered

▪ Oversee regular HR reporting and analysis for statutory submission and management review

Requirements

▪ Degree in Human Resource Management or other related fields

▪ More than 5 years of experience in HR management and development

▪ Previous experience supervising a team to manage daily HR operational matters

▪ Good knowledge and skills in HR management and development functions

▪ Good analytical, facilitation, interpersonal and organization skills

▪ Good working knowledge of MS office

▪ Able to multi-task and have sense of urgency to deliver results timely

▪ Proactive, self-starter, hands-on and able to work independently while be a good team player with good service orientation

▪ Able to communite with staff in Chinese and English

Info can be shared ATM: -

• Basic UP $5500 (W Exp) + AWS + VB
• 5 Days (Mon – Fri), 8:30 a.m. – 5:45 p.m.
• Location: Kaki Bukit

Your Responsibilities: -

• Manage a 24-hour call center with the support of call center executives and remain accessible for urgent situations.
• Lead, manage, and motivate the call center team to achieve high levels of customer satisfaction, productivity, and performance.
• Provide ongoing coaching, feedback, and performance reviews for staff, taking disciplinary action when necessary.
• Handle escalated customer complaints, technical inquiries, and complex issues that team members cannot resolve.
• Develop, update, and implement procedures for addressing various customer inquiries, including emergencies, service requests, and product-related questions.
• Create and execute action plans to enhance performance based on data analysis, customer feedback, and team reviews.
• Collaborate with technical support and service teams to ensure customer issues are resolved promptly and effectively.
• Identify training or development needs within the team and coordinate with relevant sections to address them.
• Coordinate with store personnel for the issuance of spare parts.
• Maintain sufficient levels of emergency stocks and troubleshooting tools at the call center.

You will need: -

• Min. Degree in Business Administration/Communications or equivalent
• Min 2 years work exp
• Only Singaporeans may Apply

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541