Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Medical: Annual medical coverage of up to $200
Dental: Annual dental coverage of up to $100
Staff Meals: Meals can be claimed at any concept for up to $20

No Split Shifts: We don’t have midday outlet closures.
Sales Incentives: Entity-based monthly sales incentives programme

Transport Allowance: Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders
Training Allowance: Annual training allowance of $500
Referral Bonus: Referral bonus of up to $1,200
Friends & Family Discount: 20% discount extended to friends & family

Maternity leave: 16-weeks (given the child is Singaporean)
Paternity Leave (non-Singaporeans): 1-week paternity leave
Baby Bonus: A token amount of $300 per child
Birthday Perks: 1-day birthday leave with TBHG dining vouchers
Partner Discounts: Corporate discounts with our partners
Overseas Cohesion: Once a year team bonding overseas
Mentorship Programme: Offered to all Full-time employees for personal or professional growth

What You’ll Do:

• Report directly to the Group Entity Manager.
• Demonstrate the ability to lead, be proactive, and have initiative.
• Oversee the daily operations on shifts.
• Ensure proper uniform, punctuality, and grooming are according to company policy and standard.
• Ensure proper hygiene as prescribed in the company guidelines.
• Understand and manage the operational systems of the outlet they are based in.
• Maintain a positive environment and culture which provides fast, efficient, and friendly service for both customers and staff.
• Maintain a clean and organised environment and when necessary, assist with the packing of stocks.
• Responsible for planning and scheduling of staff, payroll and inventory management.
• Follow customer service and drinks per Standard of Procedures.
• Provide guidance and set examples for staff to ensure that Standard Operating Procedures are maintained and followed.
• Proactive in solving customer’s problems and providing satisfactory solutions to various situations.
• Perform and supervise POS duties and Front of House duties including ordering, serving, greeting of customers, opening and closing procedures.
• Identify and report any potential work hazards, operational inconsistencies, and machine break down to the Operation Manager. Investigate and document these incidents, if required.
• Be the “Owner” and Role Model of the service initiative during your shift.
• Oversee the hiring and interview process of new applicants.
• Manage the appraisal process for the outlet.

What You’ll Bring:

• Eye for detail.
• Fun and energetic personality with a positive attitude to serve with customer delight.
• Ability to multitask.
• Good customer service and communication skills.
• Ability to remain composed and work under pressure – specifically during busy dining periods.
• Ability to work overtime, on special events, weekends and Public Holidays when needed.
• Above all, a passion for what you do.

Why Us:

• Flavourful Challenges: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Types: Full-time, Permanent

Pay: Up to $4,500.00 per month

Benefits:

• Dental insurance
• Employee discount
• Food allowance
• Food provided
• Gym membership
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift
• Holidays
• Night shift
• Weekend availability

As part of our interview process, we offer a one-day paid trial. This trial is an opportunity for you to experience the role firsthand while allowing us to evaluate your skills in a real-world setting.

Job Responsibilities

-Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Requirements:

- Minimum 2 years of relevant experience in the F&B industry

- Preferably with good knowledge in MS Office and operating of the POS machine

- Good leadership and organization skills

- Strong interpersonal and communication skills

- Able to meet tight deadlines and attend to emergencies after work hours

The jobholder is responsible for the effective and efficient running of the Home Care Department. He/She is also responsible to ensure that all home care staff provide a patient-centric, personalised, specialised and compassionate care to home care clients’ needs, in accordance with established policies and procedures, standards of nursing care and practices.

Business Operations and Leadership

• Play a leading role as a resource person in an effective way of managing the home care business
• Lead and manage the day to-day operations of the home care department
• Responsible to achieve the set targets in meeting the profitability of the department
• Handle home care enquiries and provide financial counselling when necessary
• Work with marketing team to increase and implement marketing strategies to meet overall sales objectives of home care services
• Review existing and develop new home care policies, standard operating procedures and service agreement as and when the need arise
• Maintain an effective home care operations by initiating, reviewing and implementing standard operating procedures and policies
• Maintain documentation of client care services and records
• Evaluate the effective and efficient use of consumables and supplies
• Maintain and upkeep a proper inventory control with regular inspection and audits
• Responsible to prepare for periodic regulatory audit when it’s due

Manpower Management and Development

• Lead and manage a team of care staff in terms of their deployment
• Work closely with nursing training to develop their competency for ongoing update of their skills and knowledge which leads to professional career progression
• Plan proper scheduling for care staff based skill mix and competencies to fulfill client’s requirements and needs
• Facilitate in staff engagement and wellness to keep them motivated and engaged

Clinical Role & Clinical Quality

• Conduct assessment of new and existing clients to facilitate in developing the plan of care
• Perform nursing procedures as per request
• Work closely with Chief Nurse to ensure the clinical quality standards are disseminated and adhered to including compliance to nursing, infection control, safety requirements and regulations and practices

Department Operations

• Collaborate with other related departments to ensure smooth operational flow of the Home Care business
• Sustain strong engagements with clients and manage schedule of homecare services

Feedback Management

• Investigate and resolve all feedback and complaints received from all clients or regulatory body
• Assist in any investigation that is escalated to Chief Nurse
• Escalate any favourable, unfavourable and unresolved feedback to Chief Nurse

Other Duties

• Assume any other additional responsibilities as assigned by Chief Nurse
• Work with Chief Nurse to perform staff annual appraisal
• Provide timely submissions of appropriate report to the respective departments
• Maintain good communication and engagement with clients and sponsors

Requirements:

• Possess a Bachelor Degree in related field and/or Degree or Advanced Diploma or Diploma in Nursing will be an added advantage
• State Registered Nurse with valid practicing license issued by the Singapore Nursing Board.
• Valid certification in Basic Cardiac Life Support (BCLS).
• At least 8 years’ experience in management of department and have provide supervision to a team of subordinates.
• Strong clinical skills including understanding on health care system
• Strong interpersonal and communication skills to facilitate relationships amongst key stakeholders
• Service-oriented, meticulous, resourceful, independent and team player
• Possess positive work attitude, initiative and responsible to complete tasks and projects
• Analytical thinking, decision-making and good problem-solving skills

Mon to Fri: 8:15am to 5:30pm

Responsibilities:

- Leads new product design, development activities of connectors, wire harness and electronic packages.

- Responsible for managing pre-engineering, product design development of new products.

- Performs value analysis, value engineering and troubleshooting.

- Manage a team of Product Design engineers and responsible for products’ lifecycle.

- Guide team in performing data analysis, yield enhancement, product cost reduction and device reliability improvement.

- Develop market-specific connector products and optimizing product designs and yields.

- Initiate and implement improvement processes to improve efficiency and sustainability in productions.

- Communicate technical information to non-technical stakeholders, and building relationships with suppliers and customers.

- Ensure processes meet quality standards and safety compliance requirements.

Requirements:

- Degree / Diploma in Mechanical Engineering/ Electrical Engineering and or other related certifications.

- Possess relevant connectors industry knowledge and expertise

- At least 8 years of experience involved with product engineering (design and development)

- Experienced in leading a team

Responsibilities:

-Manage outlet day to day operation and sales

-Able to manage, coach and motivate sales and therapist team to achieve target and KPI

-Manage and make sure customers satisfaction are met

-Evaluate staff performance and provide feedback

-Other ad-hoc duties when required

- handles customers feedback

- perform beauty service when needed

Requirements:

-Experienced in Reception, Front Desk, Customer Service and Administrative duties

-Excellent customer service with good communication & Interpersonal skills

-Responsible, Positive work attitude and with good Initiative

-Prefer applicants with relevant experience in the Beauty Industry

Job Descriptions:

We are looking for a dedicated, creative food and beverage manager to join our team. The responsibilities of the food and beverage manager include managing food and beverage operations and standards, adhering to budgets, hiring and training food and beverage staff, and handling customer complaints.

To be a successful food and beverage manager, you should have excellent customer service and problem-solving skills, as well as experience with designing menus.

Responsibilities:

• Designing delicious and attractive menus and continuously making improvements.
• Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges.
• Building positive relationships with food and beverage vendors.
• Adhering to the food and beverage budget.
• Managing daily food and beverage operations.
• Following food and safety regulations.
• Maintaining positive customer relationships, processing complaints, and responding to customer needs.
• Assisting with marketing events.
• Creating and enforcing restaurant policies, targets, and KPIs.
• Hiring, training, and managing food and beverage staff.

Requirements:

• Minimum of 5 years experience in the hospitality industry, with an emphasis on food and beverages.
• Culinary or food service management degree may be advantageous.
• In-depth knowledge of the food industry.
• Strong working knowledge of related computer software, including restaurant management software.
• Ability to adhere to budgets and meet financial targets.
• Exceptional organizational, leadership, problem-solving, and communication skills.
• Ability to forecast food and beverage needs.
• Excellent customer service skills.
• Great delegation skills.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

In this role, the Regional Sustainable Operations Manager will support a client for sustainability program implementation across the relevant APAC countries. The role will report to the Regional Sustainable Operations Director and will oversee the development and execution of energy and sustainability management programs to deliver success with key performance indicators including energy savings, carbon footprint reduction, utilities cost management, and water and waste management.

What this job involves

Key responsibilities include, but are not limited to:

• Develop and execute energy management or sustainability strategy, including local site-level plans.
• Implement energy and sustainability programs to reach objectives.
• Support reporting objectives and provide management information relating to the use of utilities and the impact on the internal and external environment.
• Manage the energy, waste, and water data collection process within the client’s technology platform and produce periodic (e.g., monthly, quarterly, annual) reports that are tailored to meet our client’s specific requirements.
• Drive operational improvements though the identification and implementation of opportunities to improve energy and sustainability performance across regional portfolio and building-level perspective.
• Collaborate with other JLL Sustainable Operations team members to share best practices, identify opportunities, and develop case studies.
• Engage with JLL facility managers to become the key point of contact for the provision of wide-ranging advice in relation to all aspects of environmental sustainability.
• Drive implementation of site-level sustainability plans to facility managers, and provide training to support their site-level activities.
• Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Requirements – Essential

• University Degree (Science, engineering, math or related fields)
• Technical understanding of the most common HVAC, electrical, mechanical, and building automation systems
• In-depth understanding of energy and water conservation measures
• Experienced with benchmarking and analysing utility data to drive sustainability measures
• In-depth understanding of Greenhouse Gas Emission scopes and reporting
• Ability to explain difficult or sensitive information and work to build consensus

Requirements – Desirable

• Experience conducting site walkthroughs in order to find conservation measures (e.g., ASHRAE Level 1 and 2)
• Strong project management skills and an ability to prioritize and meet deadlines in a high pressure, deadline driven environment
• Experience in the preparation of tenders and work orders and the ability to select appropriate equipment and service vendors
• Knowledge of environmental reporting, utility management and energy budgets, an environmental improvement program, and ISO 14001 compliance.
• Familiarity with energy procurement process and renewable energy options

Behavioural Competencies

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first - Focuses on customers and clients, business/financial acumen, JLL first
• Inspire - Inspire others, creates vision and strategy, energizes others

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

Non-Halal cafe restaurant – must be able to handle pork and alcohol.

Physically fit and proactive.

Job Description

• Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensuring customer satisfaction and great dining experience.
• Training junior level accordingly to meet company expectations.
• Provide excellent service to both external and internal customers.
• Good people management skills to handle staff.
• Possess positive behaviour and good learning attitude.
• Proactive and a good team player.
• Good listening and thinking skills.
• Hands on and skilled on basic operation works.
• Scheduling, payroll and basic HR knowledge.

Requirements:

● Minimum 1 - 2 years Experience in Restaurant Management

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Responsibilities:

• Lead the planning and execution of projects within the IITS department.
• Oversee project plans, schedules, budgets, and resource allocation.
• Manage project teams, stakeholders, vendors, and outsourcing contracts.
• Monitor and report project status to the project steering committee, stakeholders, and team members.
• Ensure project and system documentation is completed in line with the Project Development Methodology.
• Build strong user relationships by fostering trust and rapport.
• Provide valuable guidance on best practices for utilizing appropriate technologies.
• Review and enhance work processes, and support users in managing change.
• Align project changes with organizational goals and objectives.
• Conduct post-implementation reviews to gather user feedback.
• Assist supervisors in reviewing and ensuring the quality of team members' deliverables.

Qualifications:

• Degree or Diploma in Computer Science, IT, or a related field.
• At least 8 years of relevant work experience, with a proven track record of at least 5 years of hands-on experience as a Project Manager.
• Extensive experience in project leadership and management, with proficiency in project management methodologies, techniques, and tools.
• Project Management certification (e.g., PMP, CITPM) is preferred.
• Experience in business process management, especially in human resources, finance, or procurement administration, is an advantage.
• Strong understanding of software development life cycles and structured project development methodologies.
• Excellent communication skills with strong interpersonal, conflict management, and negotiation abilities.
• Strong critical thinking and problem-solving skills.
• Ability to multitask and manage multiple projects concurrently.

Interested candidates, who wish to apply for the advertised position, please apply now for the below role
We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Roles and Responsibilities

• Assist in procurement of competitive new building vessels through research and study of latest vessel design by gathering various information.
• Coordinate internal requirements and create provide tender specifications
• Assist official tender and decision of shipyard
• Assist in providing contract specification and finalizing contracts
• Achieve better designed new building vessels by commenting to approval drawings
• Supervise construction of building of vessels overseas (e,g, Japan, Korea, China, etc.) and submit supervision reports periodically
• Keep abreast of any environmental topics pertaining to technical issues and provide summarized report periodically
• Conduct ad-hoc investigation of technical and environmental issues as directed and provide reports of investigation result
• Assist in organization’s sustainability plan by formation and implementation of effective green strategies which are in line with policies/industrial standards to enable the company to sharpen and maintain mid/long-term competitiveness

Requirements

• Master or Bachelor of Engineering in Naval Architecture or mechanical engineering or equivalent
• 2-3 years of relevant experience in shipyard designer, marine officer (captain or chief officer or chief engineer or 1st engineer), or technical department and/or R&D for container vessels of shipping company
• Strong technical knowledge of engineering in ships
• Good communication and co-ordination skills
• Team player to work across departments
• Candidates with more experience will be accorded with more senior position

We regret that only shortlisted candidates will be notified.

• Requires to execute existing marketing plans according to business requirements.
• Oversees all marketing communications efforts
• In line with the communication efforts, evaluate and plan media channels to ensure maximum reach and minimal cost for all campaigns.
• Events management & execution (Virtual and Offline)
• All events conceptualisation, planning, budgeting and execution for new launches
• Lead for all luxury segment engagement events.
• Marketing also supports and participates in events.
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports.
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

2. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

3. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

4. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

5. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

Qualifications

• Bachelor's Degree, preferably with specialization in Procurement or Finance.
• A minimum of 5 to 7 years of experience in procurement.
• Strong knowledge in Microsoft Suite. Proficiency in business intelligence tools is a plus.
• Strong organizational and analytical skills and mind-set, ability to visualize and prepare data to produce meaningful insights.
• Accountable, strong team player, ability to build relationship, work in matrix environment and with various stakeholders across all levels
• Change management experience. Ability to manage multiple priorities.

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Operations Manager

(Photo Booth)

• 5 days, 9am-6pm
• Salary: S$ 4,000 - 5,000
• Location: Orchard / requires traveling to site too
• Provides out-of-home imaging solutions and services to consumers in Theme Parks, Attractions and Special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

• Assist Store Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations
• Ensure all staff are meeting the Company grooming standards and monitor the standard of procedure adhered on a daily basis
• Prepare the Roster on a weekly basis
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible, friendly and efficient services client services to all guests and attending to customers’ needs, and inquiries
• Process guests' orders to ensure that all items are prepared and served promptly
• Direct and coordinate the activities between kitchen and service staff
• Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of Coffee House & Boutiques operations
• Ensure food safety regulations are followed according to SFA's policy
• Ensure waste is minimized and properly recorded
• Handling of cash, POS system, and report of take-in-cash when on duty
• Responsible for recording daily sales reports, ensuring all food and beverage items and products are accounted for
• Organize all documentation and reports on shift work on a daily basis
• Responsible for ordering stocks, inventory control, and ensuring the latest products and updated product catalogue is in the Coffee House & Boutiques
• Have the aesthetics and ability to create eye-catching merchandise displays that lead the customer through the entire Coffee House & Boutiques

Benefits:

• Daily Meal Allowance
• Daily Shift Allowance
• 13 Month Salary
• Monthly Incentives
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Panel Doctors
• Excellent Branding