Job Title: Account Manager, Inside Sales

Job Purpose

The role will require the successful applicant to take responsibility in managing Commercials and Large Enterprise clients by delivering excellent client experience.

Responsibilities

• Acts a key point of contact between an organisation and its clients.
• Possess thorough telco product knowledge and involved in product / service sales and sell our unique furnished suite solution to various clients within the industry segment.
• Manage their set of accounts through proactive outreach to their clients on regular basis.
• Manage their clients renewals of their services, grow the account through active up-selling.
• Able to effectively communicate with both internal stakeholders and customers.
• Ensure SLA and high level of client satisfaction is maintained by hitting their NPS target.
• Responsible for achieving monthly, quarterly, and annual sales target.
• Adhere to established SOP.

Requirements

• Preferably diploma holder with at least 3 years of Inside Sales or Telemarketing experience.
• Prior experience in Enterprise related account management will be an added advantage.
• Proficiency in Telecommunication and IT services will be an added advantage.
• Able to work in a team-oriented environment.
• Must be comfortable working towards defined Key Performance Indicators (KPI).
• Excellent communication, presentation and interpersonal skills.
• Strong consultative selling, time management and organizational skills.
• Able to handle difficult clients

Roles & Responsibilities:

• Able to prepare product sales forecasts, market report and analyses
• Develop and execute effective sales strategy to meet or exceed sales target
• Actively identifying consultants and key customers with our product solutions
• Conduct sales presentation to showcase the features and benefits of our product
• Negotiate and close sales deals, ensuring a win-win outcome for both customer and the company.

Requirements and skills:

• Diploma/Degree in IT/Electronics Engineering or related field
• Proven track record in sales, with a minimum of 3 years of experience in a similar role
• Has good product knowledge in Access Control
• Proficiency in MS Office, preparing and delivering Power point presentation
• Excellent communication and interpersonal skills, with the ability to engage with potential clients effectively
• Strong negotiation skills, with a focus on achieving sales targets
• Self-motivated and able to work independently demonstrating a high level of initiative and drive

• Manage & develop new customers based for service sales in the industrial, Marine & Offshore/Oil Gas market.
• Responsible for maintaining a high standard level of customer services and good customer relation.
• Responsible for maximizing a high level of profit margin and ensure meeting the pre-set sales target.
• To identifying and developing sales & marketing strategies to exhaust opportunities in the local market as well as to exploit overseas markets.
• Make sales presentation and provide technical support to customer
• Gather information on market demand, competition and latest technologies.
• Submission of weekly, monthly and quarterly reports.

Responsibilities

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Develop and implement marketing strategies,identify and evaluate business opportunitiesand foster strong customer relationships Researching and developing marketingopportunities and plans, understandingconsumer requirements, identifying markettrends, and suggesting system improvements toachieve the company's marketing goals.

Analysing budgets, preparing annual budgetplans, scheduling expenditures, and ensuringthat the sales team meets their quotas and goals Study market research and trends to determineconsumer demand, potential sales volumes andeffect of competitors' operations on sales Gathering, investigating, and summarizingmarket data and trends to draft reports.

Implementing new sales plans and advertising,identifying opportunities and strategies to increase sales.

Performs other job-related duties as assigned by the Company

JOB REQUIREMENTS:

Minimum Bachelor Degreein Business or related discipline

Minimum 2 years of experience in B2B/B2Csales, Indian/Bangladesh wholesale brandconsumer products with a preference for the industry

Preferably with experience in wholesale/retailpackaging (household & groceries) and goodknowledge in Indian/Bangladesh Wholesalehousehold and groceries products distributionsthrough various channels

Preferably bilingual to liaise withIndian/Bangladesh speaking suppliers andvendors in view of working/businessenvironment communication.

Willing to do rotating shift work and flexibility towork late evenings

Able to work longer hours with prolongedperiod of standing

Must be willing to work on weekends/PH.(Strictly off on week days)

Field work required. Need to do delivery if driveris off / medical leave or urgency of goods whenrequired

Must have knowledge to control storage roomtemperatures for frozen products, vegetables etc

Site Operations Management

• Manage the daily operations and maintenance of signed sites.
• Collect and analyze core data, such as sales, equipment usage, and customer feedback, in a timely manner.

Sales Performance Improvement

• Collaborate with the BD/Sales team to develop and execute strategies for increasing sales at various sites, such as promotional activities and product upgrades.

Value-Added Business Development

• Identify and promote value-added opportunities for sites, such as introducing new machines, expanding functionalities, or integrating resources from other partners.

Cross-Department Collaboration

• Work closely with the product, R&D, logistics, and supply chain teams to facilitate equipment installation, maintenance, and feature updates.
• Maintain synchronized communication with backend departments like finance and HR.

Key Data Monitoring

• Oversee key performance indicators (KPIs) during site operations, such as sales revenue, equipment uptime, and repair response times.
• Provide regular operational feedback and propose improvement suggestions.

Relationship Management

• Maintain cooperative relationships with site owners to continuously optimize collaboration models.
• Preserve and enhance brand image with site partners.

Job Requirements

• At least 6-8 years of experience in sales planning & business intelligence
• Strong in data analytics
• Experience in F&B, Retail, Machinery, Equipment or related industries preferred.
• Strong cross-department communication, project management, and problem-solving skills.
• Data-driven mindset with high sensitivity to key operational metrics.

Responsibilities:

- Supervise the day-to-day sales and marketing activities of all the outlets.

- Assist in promotion Planning: Know what promotion works and be able to plan for a full-year calendar of eCommerce and retail shop events and activities to enhance the shopper experience and achieve sales targets.

- Work closely with the team to drive sales to meet monthly/quarterly target

- Source for marketing partnerships with external parties for collaborations, vendor management, including liaison of PR, managing of outreach seeding programs to KOLs and our membership members.

- Assist in marketing tasks such as Brand and Awareness, building relationship with our key customers.

- Provide feedback to team on market trends, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.

-Monitor corporate image frequently and ensure it is in compliance with company brand.

- Other adhoc duties assigned.

Job Description

• Industry/ Organization Type: Manufacturing (Machinery)
• Position Title: Assistant Manager (Sales) / Assistant Sales Manager
• Working Location: Clementi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM – 5.30 PM, Saturday 8.30 AM – 12.30 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Bonus + Commission
• Duration: Permanent Role

Key Responsibilities

• Market company’s entire product range and prospects for customers across assigned territories.
• Manage the entire customer sales cycle, including pre-sales, post-sales, etc.
• Respond to the functional and technical aspects of customers' requests for quotations, enquiries, and orders.
• Responsible for representing products to customers and at field events such as conferences, seminars, exhibitions, or trade shows.
• Develop sales tactics, set sales targets, and proceed to meet targets set for designated areas.
• Coordinate with other departments to organize work processes.
• Perform timely management reports.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business, Marketing, Engineering, or relevant discipline.
• Minimum 2 years of sales experience in a similar industry.
• Knowledge in Machinery & Generators (Standby Generator/Parallel Generator) would be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67182 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Sales – Corporate (Singapore)to join our team!

He/She is responsible for multi-property implementation of sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels

• Responsible for implementing all sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels
• Implements all sales action plans related to respective market(s) and account portfolio.
• Solicits and drives all negotiated–transient and group leads to achieve the set segment sales goals and targets for the Singapore hotels.
• Participates in development of the Area Sales Plan, budget and market audits, and implements corresponding sales action plans with the Business Development sales team.
• Gathers and shares information with sales leadership on market trends, competitor activity and emerging markets.

Requirements

• 3-5 years of relevant working experience, preferably in Hotel industry.
• Able to maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, colleagues and employees.
• Strong leadership, communication, and interpersonal skills to effectively manage a sales team and build client relationships.
• Excellent negotiation, presentation, and influencing abilities to secure new business opportunities.

Responsibilities

· Accomplish Backend Sales and Booking Budgets set by BU

· Manage the Sales and Booking forecast accurately and to align with BU

· Analyze and map out Customers' Tester platforms against Devices Type and EndApplication

· Provide an update on major customers' Tester platforms against Devices Type and End Application upon investigated.

· Understand customers' business direction and industry market trend via testers' install map and investment plan.

· Explore what types of future Devices customers will be focusing on for the next3 years

· Generate monthly progression reports and review with BU

· Progressively increase Backend Business (Cellcia, Prober) MS through New Devices, Penetration or Development and Legacy Replacement

· Create Strategy to counter New Devices customers in their next business expansion

· Create New Business Strategy to attract customers on 'Legacy Tool Replacement' promotion

· Conduct Monthly review meeting between BU and Region to align goals according to GT35 goal and realize business plan

· Increase New or Sustainable Business for Backend Customers by potentially raising ASP and MPR with according to GT35 goal

· Create and drive upgraded strategy and tactics to increase ASP or Profit (MPR)in the next business expansion

· Conduct Monthly review meeting between BU and Region to align GT35 goal and realize business plan

· Strengthening Operational Readiness

· Provide timely update with respects to BEOL information in terms of market situation, customers' FCST, VOC and issues via CALL reports to BU/Region

Requirements

· Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

Our client, a leading player in the B2B information and services space is looking for an experienced Sales Manager based here in Singapore who would be responsible to drive revenue growth across the events and marketing services in the APAC region.

Responsibilities:

• Sell events and marketing services to the Financial media clients.
• Develop new business opportunities while maintaining relationship with existing clients in Asia.
• Reaching out and converting inbound leads to drive new business and expand target audience.
• Prepare sales reports and analysis for senior management.
• Keeping up with industry trends and market changes.
• Working closely with the marketing and product development departments to support revenue and product growth.

Your profile:

• A Bachelor degree with at least 4 years of experience in event sponsorship and consultative sales, preferably related to the Financial Services Industry.
• You will have a good track record as a business development leader.
• You will have experience with B2B information services such as lead-generation, digital, events, research, and data.
• You will be proactive, a problem-solver, full of energy, decisive, solutions-driven and results-oriented.
• Excellent communication and presentation skills.

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary and attractive commission.

If you are interested in this role, we would love to hear from you! Please send your most up to date CV, and we will be in touch should the role be suitable.

EA License No.: R1114955

Agency License No.: 11C4388

Job Description:

• Lead, manage, and motivate a team of Salesmen to achieve sales targets.
• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
• Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.
• Achieve a monthly sales target of 30 new cars, with both new and used cars contributing to the goal.
• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.
• Assist salesmen in negotiating deals and closing sales to meet or exceed sales targets.
• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.
• Prepare and present regular sales reports to senior management, highlighting performance against targets, trends, and areas for improvement.
• Conduct market research and analysis to identify opportunities, threats, and trends in the new and used car markets.

Job Requirements:

• More than 10 years in the relevant field is required
• Strong leadership and team management skills, with the ability to motivate and guide a sales team.
• Proven track record in sales in the automotive industry, with strong negotiation and closing skills.
• Excellent customer service skills, with the ability to handle customer inquiries and resolve issues effectively.
• Strong analytical skills to assess market trends, sales performance, and financial data.
• Excellent verbal and written communication skills, with the ability to present information clearly and persuasively.
• Strong organizational and time management skills, with the ability to manage multiple tasks and priorities effectively.
• Possessing a valid Singapore driving license is preferred

JOB SUMMARY

You will report directly to the Director of Sales and Marketing and collaborate closely with internal teams to ensure the seamless execution of sales strategies that align with the hotel's luxury brand standards.As the Sales Manager at Raffles Sentosa, you will be responsible for driving revenue growth by developing and maintaining strong relationships with key clients and partners, identifying new business opportunities, and representing the hotel in local and international markets.

WHAT YOU WILL BE DOING

• Actively prospect, qualify, and secure new business opportunities in corporate, MICE, and leisure segments.
• Build and nurture strong relationships with existing clients, travel agencies, corporate accounts, and event organizers.
• Conduct client meetings, presentations, and property tours to showcase the hotel's offerings.
• Develop and implement strategic sales plans to meet or exceed revenue targets.
• Collaborate with the Marketing team to execute promotional campaigns and maximize visibility.
• Monitor competitor activity and market trends to stay ahead and adjust strategies as needed.
• Prepare accurate and timely sales reports, forecasts, and analysis for management review.
• Work closely with operational teams to ensure smooth service delivery for groups, events, and individual bookings.
• Represent Raffles Sentosa at trade shows, networking events, and industry functions.
• Support the Director of Sales and Marketing in achieving the overall sales and revenue goals of the property.

YOUR EXPERIENCE AND SKILL INCLUDE

• Minimum 3-5 years of experience in a sales role within the luxury hotel or hospitality industry.
• Demonstrated success in managing corporate, leisure, and/or MICE accounts with a proven track record of meeting or exceeding revenue targets.
• Strong networking and relationship-building skills with established connections in key markets.
• Excellent communication, negotiation, and presentation abilities.
• Proficiency in CRM tools and hotel sales systems; knowledge of Opera, Delphi, or similar platforms is preferred.
• Strong analytical skills with the ability to interpret market data and trends.
• Highly self-motivated, organized, and able to work both independently and collaboratively.
• Fluency in English is required; additional language skills are an asset.
• Bachelor’s degree in Hospitality, Business Administration, or a related field is preferred.

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: Regional Sales Manager / Sales Manager (Regional)
• Working Location: Orchard
• Working Hours: 5 days (9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• In charge of coordinating Franchise and non-Franchise product line Sales in Thailand and Malaysia
• Personally handle Franchise and non-franchise sales in Singapore by arranging meetings with local customers (EMS/OEM) in Singapore, Batam and JB
• Have connections to the correct departments in the OEM/EMS to promote products
• In charge of pushing sales with the customers (OEM/EMS) once the product lines have been designed into the AVL
• Identify new projects and new opportunities with customers in relevant industries
• Explore business opportunities, gather market info and expand product market share
• Cold call and identify new customers to work on
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Degree in Electrical Engineering or related discipline
• 4-5 years of relevant working experience in the Electronics industry
• Regional management experience is a must
• Able to travel overseas on short notice

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65901 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Role:

• Manage sales operations within designated territories for marine spare parts.
• Maintain customer relationships throughout the sales cycle.
• Coordinate engineering support for sales activities.
• Meet sales targets in collaboration with the Business Manager.
• Engage with potential customers including Agents, Ship Managers, and Ship Owners.
• Align sales priorities with the company’s marketing strategy.
• Provide input to ensure product range meets market needs.
• Negotiate contracts under favorable market conditions.
• Participate in public relations events with marketing counterparts.
• Contribute to exhibitions, demonstrations, and trade shows.
• Prepare and deliver quotations following established procedures.
• Process orders according to current guidelines.
• Assist in ensuring accurate ordering during internal contract reviews.
• Gather market intelligence to inform company strategy.
• Assist in developing sales plans and budgets.
• Advise on and enforce sales policies and procedures.

Requirements:

• A minimum of 3 years’ experience in roles such as Sales Manager or Inside Sales.
• Previous experience in sales within the Marine industry.
• A self-motivated and proactive individual.
• A creative thinker with the ability to innovate.
• Good network connections with ship owners and ship managers.

*Responsibilities:*

- Identifying Potential Customers: Reach out to potential clients and qualify leads.

- Presenting Products or Services: Learn and demonstrate products and services effectively.

- Negotiating: Engage in negotiations with customers.

- Providing After-Sales Support: Offer support to customers post-sale.

- Meeting Sales Targets: Strive to achieve sales goals.

- Communicating Professionally: Communicate effectively, both verbally and in writing.

*Requirements:*

- Possessing Successful Sales Experience: Have prior experience in sales or marketing.

- Demonstrating Commitment to Quality: Exhibit attention to detail, accuracy, and dedication to quality.

- Working Independently: Work autonomously and manage leads efficiently.

- Able to communicate in Chinese is a must

The Estee Lauder Companies is recruiting a Commercial Sales & Education Manager for The Ordinary. This role will be based in Singapore and will work closely with the Senior Commercial Director of DECIEM APAC as well as the Commercial Director of the Singapore Affiliate for the achievement of The Ordinary retail sales and operational efficiencies across all doors and counters while increasing brand awareness through localized content creation and delivery. The successful incumbent will also be responsible for the recruitment, development and in-store coaching support to the retail consultants and counter managers to support Retail Sales, product knowledge, client recruitment and retention, and counter operational procedures on an ongoing basis.

What You Will Achieve:

1. Commercial Sales Management:

a) In-Store Coaching:

• Coach each door to ensure that the highest customer service standards are maintained at the point-of-sale
• Coach each Consultant team on service, selling behaviours, and connecting with clients
• Lead by example via counter coaching – work alongside each Consultant team to provide on-going Education (service and selling skills/product knowledge) and reinforcement of Key Performance Indicators (KPI’s)
• Review on a monthly basis each Counter/Store manager’s KPI’s – which may include Hourly Productivity, client growth YOY, MOB, and Booked Appointments (or variations by brand)
• Enhance performance and address concerns via in-store coaching
• Where required, drive the recruitment and performance development process, with the support of HR for all employees, in line with Company recruitment techniques and philosophies
• Provide support, advice and direction to Counter / Store Managers and Consultant teams in all matters pertaining to their roles and activities in-store
• Counter Manager development / Leadership Programs, inducting new managers & retail staff in-store with regards to sales and service skills
• Ensuring team members are aware of upcoming activities, marketing support and sales support
• Instructions and directions on action plan, supervision and staffing issues
• Receiving and communicating feedback from team with regards to promotional mechanics, store activities, competitors’ activities
• Assist in set up of promotional sites and new counters, conduct quarterly team assessments in conjunction with the Counter / Store Managers
• Recommend and implement course of action – training needs, succession planning etc.
• Supporting Counter / Store Manager during key trading and promotional activities
• Lead the orientation of Counter / Store Manager / New Consultants in-store
• Participate in the driving of digital learning (where available) for all Consultants and Beauty Advisors, to develop retail capabilities, register new and update existing ‘eLearning’ users, maximize participation and reinforce key learnings.
• Ensure Consultant / Beauty Advisors gain thorough understanding and knowledge of Brand principles, including the importance of Signature Services / Purpose and excellence in customer service and sales achievement Lead by example, whilst on counter, at all times
• Ensure all Consultants / Beauty Advisors attend education seminars as required and according to curriculum guidelines Liaise with Retail partners to negotiate attendance as required

b) Sales Management:

• Support Head of Commercial in planning and execution of marketing and visual merchandising activities
• Collaborate with Counter/Store Manager to develop weekly and monthly targets (both quantitative and qualitative) and action plans
• Drive Retail Sales, Service and Marketing activities in line with Brand Strategy implementation
• Develop and maintain Retailer Relationships in order to secure appropriate labour planning and operational efficiencies to achieve specific goals and strategies
• Manage and deliver demonstration costs to targets Where necessary ensure rosters meet business needs and productivity measures
• Prepare and update for review and discussion – achievement of sales targets, key business issues, opportunities, education plans, etc when required
• Maintain an ongoing awareness of the performance of the Brand in each door versus competition Plan and implement improvement and recommendations for a course of action
• Ensure that all counters / stores follow merchandising, grooming and hygiene standards as directed by the Brand
• Participate in all appropriate Management meetings and training seminars
• Review Module and Category Mix every 6 months based on POS sell through to maintain healthy counter inventory
• Verify Consultants’ paperwork relating to staff purchase / incentives claim approval of Annual / Unpaid Leave Forms
• Consult with ELC Human Resources on any potential people issues
• Ensure Counter Managers are maintaining adequate levels of stock on hand, and are utilizing store processes to address stock issues
• Provide assistance and coaching where necessary
• Ensure all return authorizations are completed in each Store by date required
• Ensure quarterly tester orders are placed by all accounts
• Input information to Payroll within specified timeframes

2. Education Management:

• Collaborate with the Head of Commercial and Head of Partnerships on the regional consumer education strategy to deliver a best-in-class experience for our people and our retailers
• Localize and execute the Global Consumer Education strategy within the region
• Assessment of internal and external learning engagement and needs, owning the plan to close relevant gaps within the market
• Collaborate with the Global Consumer Education team, understanding and delivering global objectives and KPIs while relaying feedback on market trends that impact global content generation/refinement
• Facilitate impactful education sessions among diverse audiences at cadence/frequency required, including delivery to large groups in a classroom-style setting
• Support all NPD launches through facilitation of Key Product Knowledge and educational content delivery across multiple channels in the market
• Lead and drive the promotion of a customer-focused culture within the retail teams by providing in-store, in-person support and motivation
• Work with the Area Managers on delivering education-based KPIs that serve the total business needs
• Monitor service and education standards in DECIEM staffed locations, identify development needs within our teams and partner with retail team to execute and measure success
• Train retail staff on in store promotions and how to execute selling methods effectively
• Support local Communications and Brand Marketing teams in key Brand Equity building projects/tasks on an as-needed basis
• Support pop-ups/events throughout the region
• Be the market and regional expert on education, training and facilitation. Maintain in-depth knowledge of market trends, demographics and consumer needs

What You Will Need:

• Minimum 4 years of experience managing commercial sales & education management retail at a managerial level
• Excellent interpersonal and communication skills
• Excellent coach and communicator
• A good listener, skilled at winning people over
• Team player, inspires and mentors a team, likes to lead by example, inspires enthusiasm
• Self-reliant with the ability to make solid business decisions independently
• Ability to relate with different stakeholders and enjoys the fast-paced retail environment
• Ability to manage multiple responsibilities
• Proactive in problem-solving and taking initiative to improve business
• Passionate desire to make sales targets
• Ability to motivate others to achieve specific goals and strategies
• Numeric ability essential - Computer literate in Excel and Word
• Experience in building impactful training programs that deliver results
• Must have exceptional leadership and coaching skills to develop people internally and externally
• Must be an excellent networker in order to grow relationships with Retail Partners
• Personal grooming must reflect/promote grooming and hygiene standards

What We Offer:

We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:

• Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, relocations and new experiences.
• Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave.

Who We Are:

We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles:

• Unwavering commitment to quality and excellence.
• Infusing creativity and innovation throughout all aspects of the business.
• Nurturing and developing world-class talent.
• Cultivating an inclusive and diverse workplace.
• Acting responsibly and caring for the communities we serve.

There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core “center of gravity” for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions).

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.
• Experience as Ex-Radio Officers, are added advantages.
• Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions)

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.Experience as Ex-Radio Officers, are added advantages.Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance