Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

• Order Processing: Manage customer purchase orders by preparing Customer Order Processing (COP) forms and reserving stock to ensure accurate and timely order fulfillment.
• Procurement Coordination: Prepare and issue purchase requisitions for equipment, spare parts, and accessories required for projects or ad-hoc orders, ensuring approvals are obtained as needed.
• Vendor and Supplier Communication: Communicate with customers, manufacturers, vendors, and suppliers via email or phone to track shipment status and resolve inquiries efficiently.
• Expediting and Scheduling: Monitor the receivables and deliverables of ordered goods, ensuring materials are identified and prepared for delivery through material take-off schedules.
• Warehouse and Logistics Collaboration: Work closely with the Warehouse and Logistics Department to ensure goods are packed and delivered to customers on time, meeting project deadlines.
• Customer Service: Respond to customer inquiries regarding pricing, stock availability, or complaints such as invoice disputes, ensuring follow-up actions are taken promptly and effectively.
• Documentation and Filing: Maintain organized records of customer orders, quotations, and related documentation to ensure smooth operations and accessibility.
• Support Sales Management: Assist Sales Managers/Assistant Sales Managers in drafting proposals and quotations, collating project variations for price negotiations, and other project-related tasks.

Skill Requirements

• Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
• Experienced in ERP, preferably NetSuite
• Navigation communication product knowledge preferred.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Kanry Search Singapore Pte Ltd’s PDPA and e2i’s PDPA.”

Kanry Search Singapore | 24C2261
Brian Chong |R22106815

Responsibilities:

- Collaborate with the sales/business development team to understand customer requirements and use cases

- Conduct POC, demo, testing and setup of security system and video analytics

- Process knowledge of basic security technology including video analytics and application scenarios

- Manage and execute new/existing projects

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Process market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

- Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

- Diploma or Degree in any discipline

- Ability to understand and address customer requirements and translate them into

technical solutions

- B2B (Business-to-Business) experience in robotic/physical security

- Process negotiation, networking, presentation, project management, market analysis, strategic skill will be an advantage

Job Responsibilities:

• Aggressively promote robotic vacuum device in the retail store
• Provide sales services and advice to customers about robotic vacuum
• Replenish stocks and ensure products are well displayed in the Retail store
• Actively approach, attend & attract walk-in customer to buy our brand product

Retail Outlet Option:

• Courts Megastore Tampines (Actively selling robotic vacuum)

Working Hours & Days

• 1-9 pm, 6 days per week

Job Requirements:

• Candidate must possess at least Secondary education
• Knowledge of IT or electronic devices
• Proactive to approach customer
• Able to converse well to attend customer query & service
• Good interpersonal & communication skills

Job Description & Requirements

1. 5 years SAP configuration experience in Sales and Distribution (SD) including 2-3 full life cycle implementations
2. Experience with the design of enhancements and continuous improvement projects involving Customs submodules and integration points with SAP ERP
3. Experience with Sales and distribution (SD) Billing and Accounts Receivable including revenue account determination, billing copy control, SAP Finance and controlling (FICO) integration, account summarization, output determination, in SAP ECC 6.0 or above versions
4. Knowledge in all areas of the Order to Cash process: sales order configuration, pricing, delivery processing, warehouse management, contracts, billing, accounts receivable lockbox, credit management, revenue recognition
5. Working knowledge and experience in billing business to business (B2B) with IDOC is a plus, Billing B2B with Ariba third party platform implementation experience is highly preferred
6. Hands on experience in Accounts receivables configuration and various countries Tax structures, as well as configuration for SAP Sales and distribution (SD) and SAP Finance and controlling (FICO) interface is preferred
7. Knowledge and expertise in understanding the SAP Sales and Distribution
8. Solid knowledge of Global trade services (GTS) customs Declaration document and associated forms
9. Experience promoting changes to Production and associated methodology, including writing and executing test plans

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Product Knowledge and Support:

• Develop a deep understanding of the company's product portfolio.
• Provide technical support to customers and the sales team regarding product features, specifications, and applications.
• Assist in the preparation of product documentation, including datasheets, manuals, and user guides.

Sales Support:

• Collaborate with the sales team to respond to customer inquiries and provide product-related solutions.
• Assist in preparing quotes, proposals, and presentations for potential clients.
• Support the sales team in managing customer accounts and tracking sales orders.

Customer Service:

• Address customer questions and concerns promptly and professionally.
• Handle customer complaints and work with the relevant teams to resolve issues effectively.
• Ensure customer satisfaction by following up on orders and service requests.

Market Research and Analysis:

• Conduct market research to identify trends, competitor products, and customer needs.
• Provide insights and feedback to the product development team to enhance existing products or develop new ones.

Documentation and Reporting:

• Maintain accurate records of customer interactions, sales activities, and product issues.
• Prepare regular reports on sales support activities, customer feedback, and product performance.

Training and Education:

• Conduct training sessions for the sales team and customers on product features and best practices.
• Develop training materials and resources to support ongoing education efforts.

Collaboration:

• Work closely with the product development and marketing teams to ensure that the sales team is equipped with the latest product information.
• Coordinate with logistics and operations teams to ensure timely delivery of products to customers.

Continuous Improvement:

• Identify areas for process improvement within the sales support function.
• Suggest and implement improvements to enhance customer experience and operational efficiency.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Experience: Previous experience in sales support, customer service, or a related role.

Skills:

• Strong communication and interpersonal skills.
• Technical knowledge of the company's products.
• Problem-solving abilities and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Sales Administrator (ECS)

Location: Henderson Industrial Park, 159554

Working Time: Mon -Thurs (in office), Friday (WFH) - 8.30am - 5.15pm

Salary: $3200 - $3900

REPORTING LINE: Sales Director of Electrical Connectors Division

PURPOSE OF THE POSITION: You work as part of an office-based admin support to the ECS team of 4 sales engineers/director; coordinating between the sales team with customer/prospect visits, calls and e-mail.

• Provide support to Outdoor Sales Team on quotations and proposals
• Manage and follow-up tele-enquiries, email-enquiries
• Handling of incoming calls and collections
• Process of sales orders and ensure orders fulfilment
• Coordinating all deliveries to ensure efficient and effective services to the customers
• Create and maintain both inventory and customer databases
• Conduct mass mailing and tele-marketing periodically
• Assist in organizing exhibitions and seminars as and when needed
• Manage samples, catalogues and flyers
• Any other ad-hoc duties which may be assigned to you from time to time

Skills & Qualifications

• Diploma or equivalent
• Minimum of 3 years experiences in sales admin support
• Proficient in computer knowledge (Microsoft Office)
• Experience in SAP System will be advantage, Training Provided for SAP