About eGENTIC:

Hey there, welcome to eGENTIC – your global go-to for lead generation, rocking the B2C scene! We're not just a company; we're a force to be reckoned with, and we're on the lookout for a superstar to join our sales team. If you're a dynamic sales manager ready to make waves, keep reading!

Job Description:

As the Sales Maestro, you'll be the right-hand man in charge of our lead generation ship in the country. We need someone who has a sales track record that speaks louder than a rock concert.

What We're Hunting For:

• A market maven who crafts sales relationships with direct customers and advertising/media agencies. Get ready to unleash your creativity and whip up business presentations that leave everyone in awe!
• A true hunter who thrives on connecting with people, a prospecting pro who can cold-call like it's nobody's business. You live for bringing in new business.
• A sales virtuoso with killer communication and negotiation skills. You close deals, manage expectations and solve problems like a superhero. You're the architect of country plans that scream sales growth.
• A reliable go-getter who takes ownership and can work independently. Identify key prospects, build a strategic sales approach, and let's talk about taking the world by storm!
• A team player who dances seamlessly with every function in the company, contributing to the success of the country team. You're not just a leader; you're a mentor, guiding and supporting your team to greatness.

Qualifications:

• A rock-solid background in sales and business development, with a history of hitting targets out of the park.
• Leadership skills that could rival a rock band manager. Team building and development are your jam.
• The ability to think strategically and execute plans like a chess grandmaster.
• Communication and interpersonal skills that could charm the socks off anyone.
• Analytical and problem-solving abilities sharper than a ninja's sword.
• Bonus points if you've rocked the lead generation or digital marketing scene.
• A degree in marketing, business, or a related field – because we like our team educated and ready to rock!

What We Offer:

• A salary that'll make your bank account do a happy dance, plus performance-based bonuses.
• Opportunities to spread your wings and grow professionally.
• A work environment so supportive and collaborative it's practically a family reunion.
• A flexible work culture because we know you're a rockstar on and off the stage.

If you're a motivated, results-driven pro with a passion for sales, we want you! Join eGENTIC and be part of a wild ride delivering top-tier consumer leads to businesses in these regions. This gig is based in the heart of Singapore – let's make some noise together!

Job scope:

- Participate in various sales activities to generate quality leads

- Review clients portfolio to suggest suitable strategies for their needs

- Maintain a good relationship with existing/potential clients to share about future opportunities

- Generate report and maintains proper filing for business usage and record

- Other ad-hoc duties as and when required

Who can apply :

- A'Level/Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree holders or equivalent in Singapore

- Candidates with sales or advisory experience will have added advantage

- Zero experience candidates are welcome as 1-to-1 mentorship will be provided

Job types :

- Full-time, Permanent

Benefits :

- Flexible schedule/hours

- Self-growth

- Professional development

- Commission/Performance/Retention/Yearly bonus

Job Type: Full-time

Pay: $3,000.00 - $6,000.00 per month

Benefits:

• Flexible schedule
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus
• Retention bonus
• Yearly bonus

Education:

• Local Polytechnic Diploma (Preferred)

Experience:

• Sales: 1 year (Preferred)

Priority will be given to Singaporean & Singapore PR.

Job Description

• Support production for the materials or spare parts requisitions
• Issuing of Purchase Requisition / Purchase Order to suppliers on Epicor system
• Provide admin support to Production Engineer
• Follow up with supplier for delivery
• To liaise with Store

Requirements

• Minimum GCE "O "Level
• Only Singaporeans to apply
• Must have knowledge of simple Microsoft Excel
• Minimum 1-year working experience in a similar field
• Candidates with lesser experience are also encouraged to apply
• Good Team Player
• Co-operative and independent individual
• Available immediately or short notice
• Singaporeans are preferred to apply

As a Sales Development Executive, you will carry out commercial activities to generate sales and new business opportunities, and provide after-sales support for clients.

Roles and Responsibilities

• Drive sales in commercial spaces for carpark management services.
• Identify new leads and generate new business opportunities.
• Manage car park tenders and prepare sales quotations.
• Manage existing clients and provide after-sales support.
• Conduct revenue analysis and execute marketing efforts to improve sales revenue.

Requirements

• At least a Diploma in marketing, business administration or equivalent.
• Proven track record of identifying and qualifying leads.
• Experience in sales and tenders would be an added advantage.
• Excellent interpersonal, communication, negotiation and presentation skills.
• Highly motivated, acute business sense with an analytical mind and able to work under minimum supervision.
• Good command of spoken and written English.
• Proficient in Microsoft Office tools (Excel, Word and PowerPoint).
• Possession of own transport would be an advantage.

Responsible for achieving assigned territory’s sales and marketing objectives to meet company’s overall sales targets.

KEY ACCOUNTABILITIES

1. To ensure effective coverage of clinics and hospitals in assigned territory.

2. To ensure selling of the assigned range of products as outlined in the sales budget

3. To ensure product penetration, both in width and in breath, in assigned territory

4. To implement and monitor sales and marketing activities to gain maximum returns from the company’s trade deals and promotions

5. To ensure all overdue accounts are managed according to plan.

6. Keep abreast of market development and understand competitive products, features, strength in relation to the company products.

7. To submit weekly and monthly reports, and other information as may be required from time to time.

QUALIFICATIONS

• Degree/Diploma in any discipline
• Nursing background are welcome
• Possess Class 3/3A driving license /vehicle
• Min. 1 to 3 years of pharmaceutical sales experience
• Fresh graduates are welcome.
• Experience in pharmaceutical ethical sales in branded generics and originator products are preferred.
• Professional Selling Skills
• Effective communication and presentation skills both written and oral
• Knowledge of MS Office

Meeting with current clients to determine new opportunities for growth, such as adding new products or services

Meeting with prospective clients to identify new business opportunities

Analyzing data to determine which sales strategies are most effective for different types of businesses

Attending trade shows or other events where they can meet potential clients in person

Identifying potential customers’ needs, interests, and concerns, then suggesting solutions that fit their budgets and schedules

Coordinating with other departments to ensure that customer orders are processed accurately

Maintaining relationships with current clients in order to retain existing business and acquire new clients

Presenting new product lines or services to existing clients in order to increase sales

Developing training materials and managing sales staff to ensure they are knowledgeable about products or services offered by the company

Job Description

• Industry/Organization Type: Metal Recycling Company
• Position Title: Sales Executive (Precious Metal)
• Working Location: Tuas
• Working Hours: Monday – Friday, 8 am – 5 pm
• Salary Package: Up to $4,000 + Incentives + Transport Allowance + Vehicle Expenses Reimbursement + HP Reimbursement + AWS + Performance Bonus + Joining Bonus
• Duration: Permanent

Key Responsibilities

• Identify potential customers with precious metal refining requirements from industries such as, but not limited to, Oil and Gas, Chemical Industry, Aviation, Semiconductor, and Pharmaceutical.
• Prepare proposals, negotiate deals, and follow up closely with potential customers to gather feedback on quotes, competitors’ responses, and decision-makers' intentions.
• Communicate with customers on metal pricing, transfer requirements, and other related queries.
• Monitor precious metal price updates and customer job statuses.
• Collaborate with relevant departments to ensure high customer satisfaction and smooth internal operations.
• Work closely with Customer Service to maintain and update the Customer Database, including key details such as customer name, designation, company, contact information, and email addresses.
• Assist the Senior Manager in maintaining and improving the Customer Care Program by monitoring customer satisfaction, addressing complaints, and responding to any changes in customer personnel, equipment, processes, materials, or business strategies.
• Gather and report information on customers, prospects, competitors, market trends, pricing, and new entrants.
• Support in identifying influence groups, stakeholders, and substitute services.

APPLY NOW!!!

• Diploma in Business, Chemical Engineering, or a related field.
• At least 2 years of related experience.
• Proven track record in key account management.
• Strong pitching and negotiation skills.
• Willingness to travel overseas as required.
• Must possess personal transport (car).
• Candidates with more experience will be considered for Senior Executive/Assistant Manager role.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69619 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

We are looking for a dynamic and passionate Sales Executive / Coordinator (Catering) to be part of our big family! You will be responsible for establishment and expansion of clientele, upholding quality service standards and branding initiatives.

If you are looking for a fulfilling career with Singapore's Largest Food & Catering Group, send us your application now!

Job Highlights

• Singapore's Largest Food & Catering Group
• Attractive Remuneration, Benefits and Commission Structure
• Indoor Sales Environment and Lunch Provided

Responsibilities

• Establish new sales opportunities using various sales prospecting channels
• Respond to telephone / online catering enquiries
• Assist clients in menu selection and proposal
• Build and maintain good client relationship and rapport
• Actively brainstorming or creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering
• Coordinate with internal food production and logistics team to ensure smooth delivery of catering events

Requirements

• Diploma/Degree in Hotel and F&B Management or equivalent
• At least 1 to 2 years of sales or business development experience in F&B / Catering / Hospitality experience
• Passionate about customer service and sales activities
• Outgoing personality and highly motivated
• Willing to work in the West

Interested applicants are invited to apply with your detailed resume via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

• Identify opportunities and build partnerships for the product and sector by analysing trends and generating leads through networking.
• Understand the products and target audience, create materials for accounts, and develop strategies for product sell-in.
• Assist the Key Account Manager in fostering strong relationships with customers, suppliers, distributors, and partners.
• Coordinate delivery planning, support merchandising, and collaborate with internal teams to meet sales and partner needs.

Requirements :

• Degree in Business or equivalent
• At least 2 years of business development/sales experience in FMCG industry.
• Proficient in MS Excel and MS PowerPoint
• Excellent communication and presentation skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a restaurant management company that operates and franchises in Singapore and other Asian countries.

• Assess market trends to uncover and evaluate new food and beverage retail leasing opportunities that foster business growth.
• Develop relationships with tenants, landlords, and stakeholders to negotiate and close lease agreements.
• Work with marketing and operations teams to drive leasing efforts and support tenant onboarding.
• Monitor and report on the performance of leased properties, ensuring alignment with business objectives.

Requirements:

• Diploma and above
• At least 2 years of business development and leasing management experience in F&B or retail industry.
• Proficient in Microsoft Office skills for data and reports.
• Good knowledge in commercial leasing processes.
• Proven negotiation skills, communication, and build strong relationships with diverse stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Sembawang Confectionery is a traditional cake shop, opened in 1968. Committed to bringing our customers freshly baked bread with a traditional taste.

The company is urgently hiring for Retail Assistants.

Job Description

• Attend to the store sales and daily routine operations.
• Organise the display and assist in housekeeping duties.
• Have a passion to promote heritage food products.
• Perform cashiering duties.
• Operate POS, Grab orders, and other payments.
• Provide attentive and friendly customer service.
• Ensuring cleanliness and hygiene of stores.
• Handle products with care.

Requirements

• Some retail experience preferred.
• Possess good communication and interpersonal skills.
• Able to understand English (most of our documents are in English).
• Able to manage POS and other cashiering related equipment.
• Service oriented.
• Possess Food hygiene certificate (if possible)

Working hours

• Full-time position
• 5 or 6 days work per week

Work Location

Sembawang Confectionery (opposite Golden Mile Complex)

Blk 6 Beach Road, #01-4869, Singapore 190006

Interested applicants, please apply with your latest resume stating your expected salary and current salary.

Job Description

• Welcomes customers by greeting them; ascertain what each customer wants or needs.
• Helps customer make selections by building customer confidence; offering suggestions and opinions.
• Able to resolve all complex inquiries and ensure customer satisfaction.
• Perform Monthly Stock Inventory Check and Replenishments
• Arrange and display merchandise
• Keep merchandise area neat and tidy

Requirements

• Able to write & communicate in basic English with English speaking customers
• Candidate must possess minimum GCE ‘N’ levels or higher qualification.
• Pleasant disposition and customer service oriented
• With at least 1 year of retail experience preferred
• Candidate without any retail experience may be considered
• Must be willing to work on shift hours, weekends and public holidays

Work Schedule:

Candidate is required to perform the following working shifts :

Morning : 9.30am to 5.30pm

Afternoon : 2pm to 10pm

5x Compulsory Full Shifts: 9.30am to 10pm and also included the following rotating shifts timing

5 off days per month

Company Description

Maximus Organisation Pte Ltd is a leading face-to-face sales and events company expanding globally. We provide highly skilled sales teams to our partners, delivering results and helping businesses grow. With a strong presence in multiple markets, we develop top talent and offer local expertise.

Role Description

• Plan and run events smoothly
• Execute marketing strategies to promote events
• Coordinate sales activities at events
• Provide excellent customer service on-site

What We Offer:

• A Fun Team Environment: Grow alongside a supportive and driven team.
• Travel Opportunities: Regional and international exposure for selected individuals.
• 1 to 1 mentorship: Learn sales and leadership skills through personalized coaching and workshops.
• Uncapped Earnings: Performance-based rewards—your success is in your hands!

What You’ll Gain by Joining Us:

• Sharpen your speaking skills and ability to read body language.
• Master sales techniques and learn how to motivate and lead a team.
• Achieve personal growth in a vibrant and high-energy environment.
• Build a strong foundation for your future with real-world experience and personalized mentorship.

Ideal Candidate Profile:

• A motivated individual eager to learn and grow.
• Someone with a strong drive to increase income and invest in personal development.
• No experience? No problem! We provide hands-on workshops and personalized training from experienced leaders to help you become a top performer.

Ready to grow with us? Apply now and join a team that’s as ambitious and driven as you are!

Our client is one of the leading player in education industry. Due to business needs, they are now recruiting a Digital Sales Supervisor to be part of their Sales Team for ongoing transformation projects.

Duties of Digital Sales Supervisor:

• Develop strategies to boost lead conversion rates and optimize team efficiency.
• Create and refine scripts and pitches to align with digital campaigns.
• Provide training and coaching to enhance communication, sales techniques, and upselling skills.
• Track performance metrics like lead conversion rates and revenue using CRM tools.
• Collaborate with marketing teams to align campaigns with sales objectives.

Requirements:

• Min 1 year of sales and leading experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Roles & Responsibilities

Responsibilities:

* Do site visits for prospective customers looking for local and international moves.

* Providing quotes to customers and actively following up with them.

* Be the primary point of contact for your clients.

* Have sales experience in the moving and relocation industry.

Requirements:

* Prior sales experience within the moving and relocation industry.

* Confident in a customer facing environment and abilty to convert enquiries into sales.

* Candidate must be dedicated, motivated and well presented sales professional.

* Excellent communication, organisational skills and time management.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

1. Market Analysis and Strategy Development:

· Conduct thorough market research to identify trends, customer preferences, and potential opportunities.

· Develop and implement effective business development strategies aligned with the company's goals.

2. Partnership Development:

· Identify and establish partnerships with distributors, retailers, and other relevant stakeholders.

· Negotiate and finalize agreements to expand the distribution network and increase product visibility.

3. Sales and Revenue Growth:

· Meet and exceed sales targets by actively promoting and selling Mr. Bucket Chocolaterie products.

· Develop and maintain relationships with key clients, ensuring customer satisfaction and repeat business.

4. Brand Promotion and Marketing:

· Collaborate with the marketing team to create promotional campaigns that enhance brand visibility and drive customer engagement.

· Attend industry events, trade shows, and networking opportunities to promote the brand.

5. Customer Relationship Management:

· Build and maintain strong relationships with existing customers, addressing their needs and ensuring ongoing satisfaction.

· Gather customer feedback and market insights to inform product development and improvements.

6. Financial Analysis and Reporting:

· Monitor and analyze sales performance, providing regular reports to management.

· Work closely with the finance team to ensure accurate forecasting and budget management.

7. Team Collaboration:

· Collaborate with cross-functional teams, including marketing, production, and finance, to achieve overall company objectives.

Provide leadership and guidance to junior team members, fostering a collaborative and results-driven culture.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

• etermine annual unit and gross-profit plans by implementing marketing strategies
• Analyze sales trends and results
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
• Project expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• Manage, develop, coach, control, and motivate the sales force to develop their skills to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
• Ensure targets are delivered through people management, performance review, reward, and individual recognition

Job Overview

The Sales Manager is responsible for leading and managing the sales team to achieve revenue targets and drive business growth. This role involves developing sales strategies, monitoring performance, and fostering strong relationships with clients. The ideal candidate will possess strong leadership skills, a deep understanding of sales processes, and the ability to motivate and guide a team.

Key Responsibilities

• Develop and Execute Sales Strategies: Utilize sales experience to create and implement effective sales strategies that meet or exceed revenue targets.
• Team Leadership: Build, lead, and motivate a high-performing sales team. Conduct regular training sessions to enhance team skills and product knowledge.
• Performance Monitoring: Analyze sales data and performance metrics to identify opportunities for improvement. Set quotas and evaluate team performance regularly.
• Collaboration: Work closely with the marketing team to design and execute sales campaigns and promotions that align with business objectives.
• Client Relationship Management: Establish and maintain strong relationships with key clients. Address customer needs and resolve any issues that arise.
• Market Analysis: Stay informed about market trends, competitor activities, and customer preferences to adapt strategies accordingly.
• Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and strategic recommendations.

• Determine annual unit and gross-profit plans by implementing marketing strategies
• Analyze sales trends and results
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
• Project expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• 
  

Location: East-central

Industry: Interior Design – Office & Commercial Building

Our client is a leading corporate interior design firm specializing in creating dynamic, innovative, and functional workspaces. Our designs reflect the culture and brand of our clients, fostering environments that inspire collaboration, creativity, and productivity.

About the Role

We are seeking a highly motivated and experienced Senior Contract Manager/QS to join the team. In this critical role, you will lead all commercial aspects of the projects, ensuring their successful and profitable delivery. Key responsibilities include:

• Leading pre-contract negotiations and contract administration.
• Managing client & contractor’s relationships, including procurement and performance monitoring.
• Conducting cost analysis and preparing accurate cost estimates and budgets.
• Implementing cost control measures and managing project variations.
• Providing expert Quantity Surveying services, including value engineering and risk management.
• Resolving contract disputes and ensuring compliance with contractual obligations.
• Mentoring and developing junior team members.

Qualifications

• Bachelor's degree in Quantity Surveying, Construction Management, or a related field.
• Minimum 8-10 years of experience in contract management and QS roles within the interior design or construction industry.
• Proven track record in successful project delivery and cost control.
• Strong negotiation, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Proficient in relevant software (e.g., estimating software, project management software).

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

SNEF Lab (a SNEF think-tank) of Policy Division

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

You must have an interest in labour policies to support SNEF lab’s research and sense-making work to drive SNEF’s efforts in developing and promoting progressive workplace practices, enhance labour market flexibility and advance tripartism.

Your responsibilities include:

• Sense-make and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
• Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through labour policies.
• Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
• Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
• Adopt methodologies to enhance policy development and stakeholders’ engagement.

Requirements

Bachelor’s degree in Economics, Social Sciences (political science, sociology, organisation psychology, etc) or other related disciplines. Fresh graduates are welcomed. An interest in international labour and experience in planning regional/ international events is a plus.

You must:

• Possess good written, presentation and verbal communication skills
• Be proficient in applications such as PowerPoint, Word, and Excel, Tableau/ PowerBI, Canva, etc
• Versatile and resourceful and strong in stakeholders’ management
• Have a strategic and growth mindset, meticulous and have a keen eye to details

Your designation will be commensurate with your work and experience.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.