Responsibilities:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services
• Any ad-hoc duties as assigned by Manager.

Qualifications:

• Diploma / Marketing / Business Administration
• Minimum 2 years of relevant experience in F&B or FMCG industry
• Proficiency in Microsoft Office, e.g. excel, powerpoint.
• A dynamic and highly motivated individual with ability to multi-task effectively
• Customer oriented with excellent interpersonal skills
• Able to work independently as well as in a team environment

You will play a key role in managing customer orders, quotations, and logistics arrangement to ensure smooth and timely delivery of products.

Key Responsibilities:

Sales Support & Customer Service

• Respond to and resolve sales inquiries from customers
• Assist the sales team by preparing RFQs and pricing responses for customers.
• Ensure prompt and accurate payment collection from customers according to agreed sales terms.
• Handle customer inquiries and complaints, providing timely, empathetic solutions to maintain customer satisfaction.

Order Management & Fulfilment

• Process customer purchase orders and ensure timely and accurate order fulfilment.
• Provide regular updates to the sales team on open orders, order deadlines, and fulfilment progress.
• Manage order approvals from sales team, ensure accurate pricing, and release invoices as needed.
• Coordinate with warehouse teams to pick and pack orders for delivery, and assist with receiving incoming shipments, ensuring correct quantity and quality.
• Oversee returns and replacements in coordination with relevant stakeholder.

Logistics Coordination & General Support

• Liaise with logistics vendors to secure competitive shipping rates and ensure timely delivery of orders.
• Monitor and resolve any logistics issues and ensure customs compliance.
• Assist in ad-hoc tasks as assigned by management, supporting sales and operational functions.

Job Requirements:

• Diploma or equivalent in Logistics, Supply Chain, or related field
• 2 to 3 years of working experience in sales support or logistics coordination
• Excellent organizational and time management skills
• Attention to detail and accuracy in documentation

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the centre of everything we do.

Key Responsibilities:

As an Inside Sales Specialist, you’ll be responsible for:

The Regional Data Center (DC) Inside Sales Engineer is a newly created role responsible for supporting the South Asia region with pre-sale activities. The successful candidate will be responsible for assisting the core team with bid pre-qualification preparation, costing, and quote generation. Additionally, the role involves liaising with various functions such as legal, finance, factory, and engineering to ensure compliance with internal processes and technical requirements of bids. The candidate will play a crucial role in supporting bid preparations and providing technical expertise.

• Assist in the preparation and pre-qualification of bids, ensuring alignment with project requirements and customer expectations.

• Prepare cost estimates and create detailed, accurate quotes for potential projects.

• Collaborate with legal, finance, factory, and engineering teams to ensure compliance with internal policies and technical standards.

• Support the Data Center Core Team in bid preparations and provide necessary technical input.

• Use Microsoft Excel and PowerPoint to analyze data and create compelling presentations.

• Utilize AutoCAD for technical drawings and HVAC considerations.

Requirements

• Understanding and experience of at least 5 years of bid preparation and qualification processes.

• Strong liaison skills for effective communication with cross-functional teams.

• Proficient in Microsoft Excel and PowerPoint for data analysis and presentation purposes.

• Skilled in AutoCAD and knowledgeable about HVAC systems.

• Advantageous to possess knowledge of in-country or regional tax and customs duty structures.

• Excellent organizational and time-management skills.

• Strong attention to detail and problem-solving abilities.

• Ability to work independently and collaboratively within a team.

• Good communication skills, both verbal and written.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Responsibilities:

· To provide sales administrative support to the Sales Team.

· Assist in the preparation of delivery order, purchasing order and invoicing

· Handle phone and email enquiries, ensuring timely responses

· Maintain good filing, photocopying, scanning documents & proper records of documents and correspondences.

· Prepare schedule plan and arrange delivery

· Provide administrative support and undertake additional tasks as needed

Requirements:

• Good coordination and communication skills
• Basic knowledge of Microsoft Excel and Word
• Good team player and self-motivated
• Administrative experience in the sales department is a plus

Responsibilites:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services
• Any ad-hoc duties as assigned by Manager.

Requirements:

• Diploma / Marketing / Business Administration
• Minimum 2 years of relevant experience in F&B or FMCG industry
• Proficiency in Microsoft Office, e.g. excel, powerpoint.
• A dynamic and highly motivated individual with ability to multi-task effectively
• Customer oriented with excellent interpersonal skills
• Able to work independently as well as in a team environment

Education Requirements

• Master’s degree of Management
• At least 1 year of working experience in Marketing management

Job Description

• Develop and implement marketing strategies to promote our services in the construction industry
• Identify potential clients and build relationships to generate leads
• Conduct market research to analyze competition and identify opportunities
• Create and manage marketing campaigns to increase brand visibility
• Collaborate with the sales team to develop effective sales strategies
• Track and analyze marketing performance metrics
• Prepare marketing reports and presentations for management
• Stay updated with industry trends and recommend new marketing initiatives
• Attend industry events and conferences to network with potential clients

Requirements

• Proven track record as a marketing executive or in a similar role.
• Solid grasp of market research techniques, data analysis, and statistical methods.
• Thorough understanding of strategic planning principles and marketing best practices.
• Proficiency in MS Office and marketing software (e.g., CRM).
• Familiarity with social media and web analytics tools (e.g., WebTrends).
• Exceptional communication and interpersonal abilities.
• Strong organizational and time-management skills.
• Demonstrated creativity and business acumen.

As a Sales Engineer / Senior Sales Engineer, you will join our dynamic sales force in developing new businesses and providing professional solutions to our potential clients. Identify new sales opportunities through prospecting.

Job Description:

• Originate and close opportunities to develop new market segments, product groups and channels.
• Identify and canvass new sales opportunities and market through prospecting.
• Develop and plan sales strategies to meet monthly sales targets and progressive KPIs.
• Respond efficiently to customers’ technical or commercial queries and consistently meets customers’ expectation.
• Work closely with General Manager to develop and implement sales and service strategies to achieve committed sales target.
• Work closely within Sales Department to manage and expand existing business and contribute to meet sales KPI.
• Travelling to be expected.

Requirements:

• Diploma or Degree in Engineering, preferably in Marine, Mechanical or Mechatronics field.
• Have a strong and successful sales experience for more than 5 years in marine industry.
• Positive working attitude and self-motivated.
• Preferred who are familiar with 2-Stroke & 4-Stroke Engines, Engine Components MRO.

Additional Information:

• 5 days’ work week
• Transport provided from Choa Chu Kang and Pioneer MRT and vice-versa.
• Variable bonus and better medical benefits.
• Career growth & learning opportunity.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Description:

Sales Coordination

• Perform full sales coordination process such as : customer service support, sales order entry, invoicing management, procurment of goods and making sure that deliveries have been made.
• Attend to call enquires, create new customer account, following up quotation with present and new customers
• Provide general sales support when ever required including preparing proposals & quotation & contract
• Process orders & maintain of company websites
• Update company online presence with latest promotional offering
• Attend to walk-in customer when ever necessary
• Assist in cold calls, email introduction company profile to new customer
• Follow up with Mainland China supplier for import/export documents

Recruitment and Staffing

• Coordinate with all department on hiring plan, resignation, confirmation
• Conduct interviews for potential hires
• Perform on-boarding and off-boarding process
• Work pass application, renewal, cancellation and issuance

HR Administration

• Submission and monitoring of ESG grants
• Submission of levy wavier, childcare leave, maternity leave & paternity leave claims, etc
• Maintain proper HR documentation
• Compliance and policy Management
• Ad-hoc task as assigned by management

Job Requirements:

• Diploma in Human Resource Management, Business Administration, or related discipline
• Good interpersonal and communication skills
• High Integrity when handling confidential information
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Knowledge on Info-Tech system is an added advantage
• No prior experience required
• Fresh graduates welcome to apply

Job Description:

• The incumbent shall thrive as part of the performing sales team and will be responsible to attain the set team/individual sales budget, with revenue from product based, leasing and/or solutions-based sales.
• Possess strong sales management skills including but not limited to, tracking and attainment of sales revenue / margin based on forecast, negotiation skills to address all parties’ needs to obtain win-win status, account servicing skills with return customers / account receivable mindset.
• Build and maintain new / existing customers bases through strong market knowledge, strong partnership and engagement.
• Liaise closely with Service Operations teams to ensure reliability, availability and serviceability.
• Maintain team-based spirit with continuous market data and customer information exchange among the team to bring strong value to the Organization and Sales Dept.

Experience, Skill and Competency required:

• 1-3 years of pre-sales, technical sales or sales of construction equipment (such as Forklift, Excavator, Drilling Rig, Crawler Cranes) in construction / engineering industry. Interested applicants who do not possess construction equipment sales background but have ability to demonstrate the competency to be successful on this role, are welcome to apply.
• Candidates with Diploma in Engineering related background will have an advantage.
• Entail strong problem-solving mentality to anticipate customers’ enquiries, help them find solutions and create good value to the business partnership.
• Demonstrate persistency, consistency and adaptability to strive for success.
• Exhibit good negotiation and communication skills to manage all parties’ interests.
• Possess self-motivation and confidence to excel in various business scenarios.
• Possess own car and with valid Singapore Class 3 driving license.

RESPONSIBILITIES:

• Provide pre-sales technical support on assigned cybersecurity product to customers and partners.
• Work with Sales team closely to develop and position solutions for go to market selling and customer proposals.
• Understand customer IT/Security infrastructure and business requirements.
• Perform Strategic Cybersecurity Solution Selling.
• Perform Cybersecurity Solutions Demonstration.
• Perform Proof of Concept for proposed cybersecurity solution / Network Performance solution.
• Working with Solution Vendors on Business Solution Proposal and attending to RFI/RFP design, compliance and clarifications.
• Put together design guidelines and recommend improvements to customers on the assigned cybersecurity products.
• Perform in house lab tests to validate customer proof-of-concept setups, endpoint/network designs, and endpoint/network deployments using new products and features.
• Keep up-to-date on competitive solutions, products, and services.
• Provide enablement training for Partners internal Post Sales engineers on the product/ technology knowledge.
• Conduct routine update on the new product/ technology to the internal sales staff.
• Maintain good rapport with customers and vendors.

REQUIREMENTS:

• Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
• Minimum 1 years working experience in Pre-Sales activities to large enterprise or government sector or related field. Candidates with several years of experience in delivery and implementation of cyber security technology and solutions and open to embark presales consultant role are welcome to apply.
• Strong knowledge and understanding of the cybersecurity industry.
• Ready to perform demo & presentation on product expertise on keys security technologies.
• Possess good technical knowledge in Internet architecture, network infrastructure, Software Define Networks, Network Performance tools and solutions, UNIX, Windows, VMware, Security covering Endpoint, Email, Web & Cloud.
• Able to design an architecture & write proposal.
• Good written and spoken communication skills in English.
• Eagerness and ability to engage in courteous customer handling and commercial judgment would be preferred

DESIRABLES:

• Industry or Technical Certification (ie. CCNA, CCNP, MCSA, MCSE, CISSP, CEH) is a plus.
• Deep knowledge on Trellix or Check Point products will be preferred.
• Exposure to security software solutions like Endpoint Security, Firewall, Content Security, Intrusion prevention, Web & Email Security, Encryption, Data Protection, Vulnerability Management and Compliance & Audit will be added advantage.
• Familiarity on Cloud Architecture such as IaaS or PaaS.

RESPONSIBILITIES:

• Responsible for prospecting, promotion and sales of the company's suite of products and services.
• Liaise with and develop relationship with strategic accounts.
• Leads and customer information entry into our Sales system.
• Provide Channel & Product sales support.
• Work closely with vendor to manage service renewals and providing weekly pipeline updates.
• Following up on sales and renewal enquiries actively till closure.
• Work closely with team members to facilitate calls, manage work flow, and minimize hold times throughout the sales process.
• Assist with providing necessary information to procurement team for order processing.
• Liaising with the logistics department to ensure the timely delivery of ordered products.

REQUIREMENTS:

• Diploma in Business Administration/ IT or related discipline. Applicants without this educational qualification may still apply but they must have at least 2 years of relevant experience.
• Experience in Sales Administration and Telemarketing necessary.
• Ability to work independently or as an active member of a team and perform under pressure.
• Knowledge of Microsoft Office Suite

Job Description:

• The incumbent shall thrive as part of the performing sales team and will be responsible to attain the set team/individual sales budget, with revenue from product based, leasing and/or solutions-based sales.
• Possess strong sales management skills including but not limited to, tracking and attainment of sales revenue / margin based on forecast, negotiation skills to address all parties’ needs to obtain win-win status, account servicing skills with return customers / account receivable mindset.
• Build and maintain new / existing customers bases through strong market knowledge, strong partnership and engagement.
• Liaise closely with Service Operations teams to ensure reliability, availability and serviceability.
• Maintain team-based spirit with continuous market data and customer information exchange among the team to bring strong value to the Organization and Sales Dept.

Experience, Skill and Competency required:

• 1-3 years of pre-sales, technical sales or sales of construction equipment (such as Forklift, Excavator, Drilling Rig, Crawler Cranes) in construction / engineering industry. Interested applicants who do not possess construction equipment sales background but have ability to demonstrate the competency to be successful on this role, are welcome to apply.
• Candidates with Diploma in Engineering related background will have an advantage.
• Entail strong problem-solving mentality to anticipate customers’ enquiries, help them find solutions and create good value to the business partnership.
• Demonstrate persistency, consistency and adaptability to strive for success.
• Exhibit good negotiation and communication skills to manage all parties’ interests.
• Possess self-motivation and confidence to excel in various business scenarios.
• Possess own car and with valid Singapore Class 3 driving license.

Requirement:

• Minimum 2 years of experience in a marketing or administrative role
• Strong written and verbal communication skills in English
• Proficiency in using Microsoft Office suite and various marketing tools
• Excellent organizational and multitasking abilities
• Proactive and detail-oriented approach to work
• Ability to work well in a team and adapt to a dynamic work environment

Job Description:

• Assisting in the development and implementation of new system
• Analysis booking and sales trend
• Set up and maintain pricing structure
• Handling administrative tasks such as managing schedules, preparing reports, and maintaining records
• Providing customer service support and responding to inquiries
• Collaborating with cross-functional teams to ensure efficient operations

We are seeking a dynamic and experienced Sales Engineering Director to lead our team of sales engineers across the APAC region (8-10 team members). The person will be responsible for managing all facets of the sales engineering function.  These include leading the most important sales cycles, ensuring technical plus professional excellence along with the recruiting, development and leadership of a team of Sales Engineers.

In this role, you will drive the technical sales process, ensuring our sales engineers deliver exceptional support and demonstrate the value of our SaaS business intelligence solutions to prospective clients. You will collaborate closely with sales, product management, and customer success teams to maximize our impact in these regional markets and support our global growth strategy.

Your Focus

• Manage, mentor, and develop a high-performing team of sales engineers across the APAC region.

• Foster a culture of collaboration, innovation, and continuous learning.

• Partner with the sales team to understand customer needs and provide technical expertise during the sales cycle.

• Lead product demonstrations, proof of concepts, and technical presentations that effectively communicate the value of our solutions.

• Sales cycle leadership means personal involvement in the most important sales cycles in their assigned region to ensure the highest possibility of success. This may include individual contribution. 

• Stay updated on industry trends, competitive landscape, and our product capabilities to provide valuable insights and guidance.

• Assist in the creation of technical documentation, FAQs, and training materials for internal teams and customers.

• Work closely with product management and engineering teams to relay customer feedback and influence product roadmap decisions.

• Coordinate with marketing to ensure that technical materials are aligned with sales campaigns.

• Establish and monitor key performance indicators for the sales engineering team.

• Report on team performance, sales opportunities, and customer feedback to senior management.

• Engage with key customers and prospects to build relationships and understand their technical requirements.

• Support customer onboarding and implementation efforts as needed to ensure successful product adoption.

• Support Partners of MicroStrategy to identify and define joint opportunities. The individual will provide functional and technical advice, sales training and other in-person support to Partners on an as-needed basis.

• Advance the product knowledge of MicroStrategy Partners through education, training, skills transfer, and best practices.

Required Experience and Skills

• Demonstrable experience in a sales engineering management position with proven ability to lead and motivate a high-performing team in a fast-paced environment (8-10 team members).

• Strong previous experience in a Sales Engineering (Pre-sales) position, supporting sales cycles selling Business Intelligence or other high-value business solutions.

• Experience with BI tools (e.g., MicroStrategy, Tableau, PowerBI, Qlik, SAP Analytics Cloud, Quicksight, Business Objects, Cognos, Looker).

• Training in value-based selling (MEDDICC, Force Management, Demo to Win, etc.)

• Demonstrated sales success.

• SaaS and Cloud based selling with Hyperscalers and other partners (AWS, GCP, Azure).

• Excellent communication, presentation, and interpersonal skills.

• Strong problem-solving skills and the ability to think strategically.

• General knowledge of AI and prompt engineering.

• General knowledge of the BI and analytics market.

• Specific experience with MicroStrategy is a major plus.

• Experience with data modeling, data warehousing, data engineering, data integration

• SaaS and Cloud based selling with the main Hyperscalers (AWS, GCP, Azure).

• Familiarity with APAC markets and cultures, with fluency in English; additional languages are a plus.

• Ability to travel as required.

• Degree educated or equivalent (Computer Science or Information Technology).

An established M & E company supplying engineering equipment is looking for a suitably qualified and experienced individual to join its team based at its Tuas office as Sales Coordinator.

Job Duties

• Attend to sales queries and prepare quotations
• Assist to generate sales documents like DOs and POs etc
• Assist with data compilation and other sales support related work.
• Provide general administrative support.

Requirements

• Preferably have some technical background but not necessary.
• Detailed oriented
• Organised
• Must be willing to work in Tuas (Nearest MRT station: Gul Circle)
• Good time management skills to meet deadlines.
• Excellent oral, written communication and interpersonal skills
• Proficient in Microsoft Office

To apply, please click on the "Apply Now" button to submit your detailed resume stating:

a. Current and expected salary

b. Reason(s) for leaving

c. Availability to start work

All applications will be treated with strict confidentiality and only shortlisted applicants will be notified.

• Lead Generation: Identify and qualify potential sales leads through various research methods, including outbound prospecting, inbound inquiries, and marketing campaigns.
• Customer Engagement: Initiate contact with prospects and maintain ongoing communication to understand their needs, address questions, and build relationships.
• Product/Service Knowledge: Develop a deep understanding of the company's products or services to effectively convey their value to potential customers.
• Sales Presentations: Deliver compelling sales presentations, both virtually and in writing, to demonstrate the benefits and features of the product or service.
• Negotiation and Closing: Work to understand customer requirements and tailor solutions to meet their needs. Negotiate terms and close deals to meet or exceed sales targets.
• Pipeline Management: Maintain an organized sales pipeline, track opportunities, and provide regular updates to management on the status of leads and deals.
• Sales Reporting: Prepare and submit sales reports, forecasts, and other relevant data to management to inform decision-making and strategy.
• Customer Relationship Management (CRM): Utilize CRM software to keep detailed records of customer interactions, track progress, and schedule follow-up activities.
• Market Research: Stay updated on industry trends, competitors, and customer preferences to adapt sales strategies accordingly.
• Other ad-hoc work assigned by the manager from time to time.

Qualifications and Education Requirements:

• Minimum Technical Institute / Diploma
• At least one year of relevant working experience is preferred.
• Fresh graduate with strong background in related engineering discipline will also be considered.

Requirements:

• Excellent communication and negotiation skills.
• Proficiency in Microsoft word, PowerPoint, Excel and Outlook.
• Fresh Graduates are also welcome to apply

Job Descriptions

• Responsible for analyzing & reviewing our sales performance
• To recommend and support Sales and -Marketing to build strategic market plan
• Support HOD to preparing annual budgets
• Support HOD to closely monitor and achieve Sales target. Plus, partly support trade marketing
• Conduct regular business reviews on sales performance & trade business activities
• Prepare monthly report for Management review at Japan / Hong Kong HQ

Job Requirements

• Minimum 1 year of experience in an accounting role
• Sales assistant or Sales planning experience would be preferred
• Experience in data analysis, budgeting, and report preparation is advantageous
• Proficiency in Microsoft Excel: Capable of handling large data sets and performing complex calculations
• Analytical Skills: Ability to assess sales data and provide actionable insights
• Communication Skills: Strong verbal and written communication for effective collaboration with Sales and Marketing teams

Benefits

• Transport : Designated pickup point, Boon Lay /Tuas Link MRT station
• Annual Leave : 12 days, Max 21 days
• MC : 14 days
• AWS
• Variable Bonus
• Yearly increment
• Insurance covered

Working hours

• 5 days work week
• Monday to Friday, 8am to 5.30pm

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24003

What will you do?

• Experience in Bid Management, responding to RFP and other Presales activities.
• Anchoring responses to Proactive (proposals) as well as Reactive (RFP/RFI) bids as a single point of contact for timely submission.
• Meticulous combing of tender terms and conditions, highlighting clauses that are risky to comply, suggesting appropriate Statement of Compliance responses.
• Accurate estimation of software solution costing with underlying assumptions.
• Understand software solution requirements of the tender from a business and functional perspective to write out the business functionality part of the proposal.
• Populate respective assumptions behind Agile User Stories of tender.
• Effectively coordinate with stakeholders to design a solution response.
• End-to-end ownership of the proposal response to the client for timely submission.
• Deliver presentations and demonstrations internally and externally on all relevant proposals recommended to customer.
• Assists the sales team to develop and implement account penetration strategies and account specific sales plans.

What are we looking for?

• Software development experience.
• 4 to 6 years of relevant (Pre-Sales) experience in an IT services company.
• Successfully delivered a software solution for Government Agency of $5 million and above as a project manager, with healthy profit margin.
• Possess experience delivering software solution using Agile methodology.
• Good understanding of the IT Services landscape .
• Experience in RFP/RFQ/RFI management and a good understanding of End-to-End sales life cycle.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

By submitting your application, you hereby give your consent to Activate Interactive and its affiliates to process and use your personal data for the purpose of processing and facilitating your request. You may refer to our Personal Data Protection Notice at https://www.activate.sg/privacy-policy for details.

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

Qualification & Requirements

• GCE O Level
• Good communication skills
• PC literate

Key Responsibilities

• Acts as customer / sales force liaison for quote / order clarification, interchange of technical and commercial data and the resolution of questions and problems
• Follow up quotation with customer
• Processes customer orders
• Coordinate between Sales and Production
• Ensure that customer requirement is understood by Production
• Issue material requisition form
• Coordinate documentation for shipment
• Organizes and maintain reference files
• Coordinates customer credit rating with Accounts Department and assures the limits are not exceeded in placing orders
• Assist Accounts Department to follow up on payment
• Consolidation monthly sales report
• Any other ad hoc assignments

Responsibilities:

· Indoor sales to handle oversea customers

· Have great interest to communicate and meet oversea customers to promote company’s products

· Able to cold call and build potential customers from oversea

· Deal directly with customers’ enquiries and quote price independently

· Able to fulfil minimum sales expectation

· Understanding processing order through JDE system

· Follow up on sales quotations, sales order, shipment and payment with customer

· Handles customers complaint

· Performs simple administration duties as assigned

· Liaise with internal departments to expedite sales order

Requirements:

· At least GCE “O’ levels or equivalent

· At least 2-3 years sales experience (outdoor/indoor)

· Customer service oriented and have great sense of urgency

· Able to work independently as well as in a team

· Proficient in MS Excel and Word

· With trading business background is preferable

· Knowledge on JD Edwards will be an added advantage

· Must be willing to work in Jalan Besar (Nearest MRT : Lavendar)

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.