As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

As we're in the midst of expansion, we are on the lookout for Roadshow Consultants to join us in this exciting journey!

[Roles & Responsibilities]

• To reach out and engage the general public to upgrade and embark on their Digital Marketing learning journey
• Demonstrate and provide information on courses
• To propose suitable Digital Marketing courses to consumers
• To actively participate in assigned roadshows, corporate events and seminars
• Pursue sales opportunities and close the deals effectively
• Be responsible for personal sales portfolio
• Follow up on sales leads
• Keep detailed notes on prospect and customer interactions

[Requirements]

• Be a positive representative of the company and its brand by conducting all activities with professionalism and integrity
• Proven ability to engage and handle customers’ requests
• A keen learner, sales-driven and have passion for life-long learning
• Good teamwork & communication skills
• Outgoing and friendly personality

[Working Hours]

• 5/6 days work week (inclusive of weekend shifts)
• 9 working hours from 11AM-8PM

[Benefits]

• Basic + Commission + Incentives
• Additional shift allowance

We are seeking a creative and results-driven Marketing Executive to execute marketing strategies that promote our brand and products. The ideal candidate will have a passion for marketing, a strong understanding of digital and traditional marketing channels, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

• Marketing Campaigns: Plan, develop, and execute marketing campaigns across various channels, including digital, print, and social media.
• Content Creation: Create compelling and engaging content for marketing materials, including blogs, newsletters, social media posts, and website content.
• Social Media Management: Manage and grow our social media presence, engaging with followers and driving brand awareness.
• SEO and SEM: Optimize website content for search engines and manage pay-per-click advertising campaigns.
• Event Coordination: Plan and execute promotional events, trade shows, and product launches.
• Brand Management: Ensure consistent brand messaging and identity across all marketing channels.
• Collaboration: Work closely with the sales team to align marketing efforts with business objectives and support lead generation.

Qualifications:

• Experience: Minimum of 1 years of experience in marketing, with a focus on digital marketing preferred.
• Education: Bachelor’s degree in Marketing, Business, Mass Communications, or a related field.
• Skills: Strong written and verbal communication skills, with the ability to create engaging content.
• Technical Proficiency: Proficient in marketing software and tools such as Google Analytics, SEO tools, social media management platforms, and email marketing software.
• Creativity: Creative thinker with the ability to develop innovative marketing ideas and campaigns.
• Team Player: Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.
• Adaptability: Flexible and adaptable to changing priorities and market conditions.

Benefits:

• Health insurance
• Opportunities for professional growth and development
• Positive and collaborative work environment

How to Apply:

If you are a passionate marketer with a track record of success, we would love to hear from you. Please submit your resume by APPLYNOW.

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Job Details:

• Salary: $4,000 base + bonus
• Training Period: First 2 months at half pay, full pay after obtaining RNF certification
• Training will be conducted online or at the Scotts Road office
• After 2 months, will be assigned to an agent and provided access to a hot desk

Requirements:

• Must pass at least 4 CFMAS papers within 2 months, with an additional 4 to be completed while working

Only shortlisted candidates will be notified
Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

RESPONSIBILITIES:-

- Attend to inquiries and review tender documents

- Source from various suppliers/ manufacturers to fulfil customer’s project requirement

- Support Outdoor Sales on preparation of quotations

- Follow up on quotation status and closing of orders

- Liaise with manufacturers on documentation submission such as drawings & certificates

- Work closely with manufacturers to meet customer’s delivery deadline

REQUIREMENTS:-

- Formal Electrical Engineering qualification (Diploma/ Certification)

- Minimum 1 to 2 years of working experience

- Preferably with experience on Material Take Off in an M&E environment

- Electrical product knowledge

- Resourceful and results oriented

- Team player

- Good command of spoken/written English

Digital Marketing Executive is responsible for developing and executing online marketing strategies to promote a brand, product, or service. Here are some key duties associated with the role:

1. *Campaign Management*: Plan, execute, and manage digital marketing campaigns across various channels, including social media, email, and paid advertising.

2. *Content Creation*: Develop engaging content for websites, blogs, social media, and other online platforms to attract and retain customers.

3. *SEO and SEM*: Optimize website content for search engines (SEO) and manage paid search campaigns (SEM) to increase online visibility.

4. *Social Media Management*: Oversee social media accounts, create posts, engage with followers, and analyze the performance of social media campaigns.

5. *Data Analysis*: Utilize tools like Google Analytics to track and analyze website traffic, campaign performance, and user engagement, making data-driven decisions to improve strategies.

6. *Email Marketing*: Design and implement email marketing campaigns, manage mailing lists, and monitor campaign performance.

7. *Market Research*: Conduct research to understand market trends, customer preferences, and competitors to inform marketing strategies.

8. *Collaboration*: Work with other departments, such as sales, product development, and customer service, to ensure cohesive messaging and branding.

9. *Budget Management*: Monitor and manage the marketing budget to maximize return on investment (ROI).

10. *Staying Up-to-date*: Keep up with the latest digital marketing trends, tools, and best practices to implement innovative strategies.

Digital Marketing Executive is responsible for developing and executing online marketing strategies to promote a brand, product, or service. Here are some key duties associated with the role:

1. *Campaign Management*: Plan, execute, and manage digital marketing campaigns across various channels, including social media, email, and paid advertising.

2. *Content Creation*: Develop engaging content for websites, blogs, social media, and other online platforms to attract and retain customers.

3. *SEO and SEM*: Optimize website content for search engines (SEO) and manage paid search campaigns (SEM) to increase online visibility.

4. *Social Media Management*: Oversee social media accounts, create posts, engage with followers, and analyze the performance of social media campaigns.

5. *Data Analysis*: Utilize tools like Google Analytics to track and analyze website traffic, campaign performance, and user engagement, making data-driven decisions to improve strategies.

6. *Email Marketing*: Design and implement email marketing campaigns, manage mailing lists, and monitor campaign performance.

7. *Market Research*: Conduct research to understand market trends, customer preferences, and competitors to inform marketing strategies.

8. *Collaboration*: Work with other departments, such as sales, product development, and customer service, to ensure cohesive messaging and branding.

9. *Budget Management*: Monitor and manage the marketing budget to maximize return on investment (ROI).

10. *Staying Up-to-date*: Keep up with the latest digital marketing trends, tools, and best practices to implement innovative strategies.

Roles & Responsibilities

· Serves customers by selling products and meeting customer needs.

· Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

· Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

· Flyer distributor

· Maintain a clean and safe work environment

Roles & Responsibilities

Requirement:

* Relevant working experience on Air-conditioning & Mechanical Ventilation Services.

* Knowledge on Mechanical engineering.

* Knowledge on QS Works.

* Knowledge on AUTOCAD.

* Able to works independent.

* Able to start works immediately.

Scope Of Works:

* Manage site schedule and progress.

* Coordinate with main-con & sub-con on the works.

* Sales representatiive with commission.

* Manage progress Quotations, Invoicing and payment claim.

We are seeking a dynamic Marketing Manager to lead our student recruitment efforts in the China market. This role will be responsible for developing and executing comprehensive marketing strategies to attract prospective students, and drive enrollment growth.

Roles and Responsibilities

1. Strategy Development:

Develop and implement comprehensive marketing strategies

specifically tailored for the China market to enhance student

recruitment efforts.

2. Market Research:

Conduct in-depth market analysis to identify trends, competitor

strategies, and prospective student preferences in the China market.

3. Event Coordination:

Plan and participate in recruitment fairs, webinars, and other

promotional events to engage prospective students.

4. Collaboration:

Work closely with cross-functional teams, including admissions and

support services, to ensure a seamless experience for prospective

students.

Qualifications

1. Educational Background:

- Bachelor’s degree in Marketing, Education, Business, or a related

field; a Master’s degree (MBA) is a plus.

Job Description

Admin Role

1. Assist Manager in liaising and submitting Food Lab test samples and provide lab test reports.

2. Assist Manager in product listing for E-commerce sites and company site shop front.

3. Ensure overall office is continuously operational in terms of supplies and running order

4. Back up other office coworkers as and when necessary eg purchaser etc

5. Perform duties assigned by management as and when tasked upon.

6. Assist Manager in white background product shots and lifestyle product shots.

Marketing Role

1. Social Media savvy to be competent to manage company social media accounts and take product shots and post up.

2. Garner followers and generate internet traffic to company products

3. Product Marketing capable to be able to manage product development from Client Brief to product packaging sourcing , buying and Social Media launch. Work with Manager to fulfil and execute Project Timelines.

4. Possess and demonstrate effective flair for visual merchandising

5. Project Manage and spearhead third party advertising and marketing SEO agencies to ensure meets company timelines and KPI per contractual agreements.

Requirements

1. Candidate should have a higher NITEC or diploma in Product Marketing with added credits in Social Media Saviness

2. A Flair for Visual Merchandising especially in Food Products is essential

3. Self Starter , Resourceful and Problem Solver

4. Meticulous and detailed, and ability to adapt to sudden changes in plans and able to meet deliverables under tight timelines.

The Employee’s overall responsibilities will be to generate new sales, prepare details and comprehensive quotations in the support of the Sales Director / General Manager and to support existing business

for the supply of VEM solutions

Related to such overall responsibilities are specific duties which are not exclusive and may be modified or added to the interest of the business. In any event, the following duties are:

• Focus, open up & penetrate into new & untapped business segment territories & clientele based
• Provide professional and timely sales support to the Company’s clients
• Be responsible for all enquiries and proper completion of the proposals. These proposals must be in line with the VEM Guidelines and VEM Pricing Policies
• Follow up all quotations until order placement to the Company’s clients
• Take care of overseas customers and business partners
• Look after entire sales process from processing orders to shipping up to dispatch
• Provide to the management strategic feedback on:

1. Market requirements,
2. Changes in international/national standards, and c. Competitors’ activities and pricing philosophies

• Supervise payments and send payment reminders to the clients where required in order to ensure complete and prompt payment of all delivered orders within the defined payments terms
• Regularly develop your technical competency in electric motor products particularly those of the Company

Skills and Qualifications required:

• Aggressive and sales driven
• Good presentation skills Team player and multi tasker Initiator and start up altitude
• MS Office (word, Power Point, Excel, project)
• Education: diploma holder, Mechanical/Electrical or equivalent
• Sector: Industrial, Engineering Driven, Machines, Motors, Drives, Automation, PLC
• Geographical experience: South East Asia
• Nationality: Must be Singaporean or PR
• Years of Experience: at least 2 years technical sales
• Language: English, CN, plus one Asian language would be a bonus (in order to handle concerns and feedbacks from CN & Asian language speaking associates and/or clients in regards with the payment matters)

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

We are looking for a dynamic, resourceful, and ambitious Account Service / Event Manager to join our fast-growing team. The successful candidate will be trained and polish the skill for event management to support the assigned project.

As part of the Account Servicing team for Event, you will be sourcing, connecting with suppliers, and ensuring all event elements being assigned are delivered across multiple projects.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Roles and Responsibilities

Account Management:

• Creates strong, compelling, and strategic plans, and recommend how digital and on ground channels can be used to integrate consumer journey

• Serve as the lead point of contact for all current clientele and its active projects.

• Develop trusted advisor relationships with senior stakeholders on the clientele end and build meaningful and engaging relationships with the clientele's key decision-makers, influencers and end-users.

• Project manage and ensure the timely, successful and profitable delivery of our clients' creative solutions according to their business needs and objectives

• Be the champion for the client's campaign and an informed expert on the products and solutions. Contribute effectively in any incoming brief/project discovery phase - discover and identify client's business pain points, SWOT, landscape.

• Ensures that client issues are dealt with efficiently, informing the Account Director of any problems that may arise

• Collaborate with creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions

• Forecast, prepare and track key account management metrics in the company's CRM platform to ensure the accounts' timeliness of billing and profitability.

• Maintain the Account team archive library

Event Management:

• Establish a deep-rooted understanding of the client’s unique event needs and requirements. This includes providing necessary floor plans, conducting a site inspection, liaising with service providers etc.

• Attentively service clients, by understanding and responding to clients in a perceptive, relevant, and confident manner.

• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability.

• Events management from roundtable, conference, hospitality and appreciation events.

• Project Management, Budgeting and Post Report are being manage end to end.

• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements

• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client

• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis.

Requirements

• At least 3-4 years of relevant experience in MICE, Hospitality/Tourism, integrated marketing agency environment or a relevant industry

• Strong client-centric

• Good communication and negotiation skills

• Independent personal motivation and initiative, as well as discipline and good judgment

• Ability to multi-task and work under pressure

• Demonstrable organizational skills, with a good eye for detail

• Excellent computer knowledge of PC environments with proficiency in MicrosoftWord,

• PowerPoint, Excel, Writing, and proofing skills are also required

• Ability to work independently, organized, dependable and detail oriented

• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

As we're in the midst of expansion, we are on the lookout for Roadshow Consultants to join us in this exciting journey!

[Roles & Responsibilities]

• To reach out and engage the general public to upgrade and embark on their Digital Marketing learning journey
• Demonstrate and provide information on courses
• To propose suitable Digital Marketing courses to consumers
• To actively participate in assigned roadshows, corporate events and seminars
• Pursue sales opportunities and close the deals effectively
• Be responsible for personal sales portfolio
• Follow up on sales leads
• Keep detailed notes on prospect and customer interactions

[Requirements]

• Be a positive representative of the company and its brand by conducting all activities with professionalism and integrity
• Proven ability to engage and handle customers’ requests
• A keen learner, sales-driven and have passion for life-long learning
• Good teamwork & communication skills
• Outgoing and friendly personality

[Working Hours]

• 5 days work week (inclusive of weekend shifts)
• 9 working hours from 11AM-8PM

[Benefits]

• Basic + Commission + Incentives
• Additional shift allowance

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As a Workplace Experience Executive at Maneuver Marketing under the People Team, you will be entrusted with diverse responsibilities, including overseeing facilities, facilitating staff communications and hybrid events, and supporting essential People Operations.

If you excel at managing concurrent priorities, enjoy workplace management, are keen to learn more about HR and thrive in a fast-moving scale-up environment, this role offers a chance to directly impact our team’s success and contribute to our ongoing growth and operational excellence.

What You’ll do

People Operations

• Assist in the onboarding process for new hires and ensure day one is perfect. This will include working with the Tech team to set up various SaaS accesses, facilitate Work Pass applications, set up a digital P-file, receive new hires on their first day, and conduct orientation.
• Administrative support for People operation functions such as maintenance & updating of accurate records on HRMS (Payboy)
• Handle queries from both staff and managers about People policies, benefits and processes.
• Facilitate the review and development of existing policies and procedures to reflect the needs of a growing and dynamic organization.
• Ensure compliance and consistent HR policies and practices aligned with business needs and legislative labour requirements.
• Spearhead creative staff engagement initiatives to cater to on-site and remote staff, including company dinners, off-site/virtual team bonding, town halls, and celebratory events.
• Support annual exercises such as employee climate surveys, staff planning/cost budget, OKR planning and performance management exercises.
• Support staff relations issues and investigations when needed.
• Support talent development initiatives to develop new mindsets & capabilities to meet business growth and transformation plans.
• May need to coordinate business travel arrangements when needed.

Workplace Management

• Ensure workspaces (office, meeting rooms, pantries, etc.) are stocked and maintained.
• Maintain & regularly update office and support procedures.
• Liaise with vendors and service providers such as property management, cleaning and facilities vendors for office services and supplies.
• Facilitate internal communications on facility matters that will impact staff’s work experience.
• Manage emails, letters, packages, phone calls and other forms of correspondence.
• Constantly look for areas and initiatives that can elevate workplace experience and improve staff’s productivity,

How You’ll Succeed

Maneuver is an OKRs, KPIs & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company:

• Response times to maintenance and office supplies issues, adherence to budgetary limits for office/event expenditures and staff queries.
• Track the number, attendance, and employee feedback for office events or celebrations, ensuring these events align with team culture and boost morale.
• Effectiveness of engagement activities through participation rates, survey feedback, and changes in employee satisfaction or engagement scores over time.

What You Bring

• 2 to 3 years experience in People Operations and Workplace Management or similar in a fast-paced environment. Tertiary qualifications in Business Administration or HR Management will be an advantage.
• Strong organisational and time management skills to prioritise effectively and streamline processes. Strong knowledge of time management principles (Gantt Charts) & SaaS highly preferred (Asana, Monday, etc…)
• Effective and clear written and verbal communication skills to interact effectively with internal stakeholders (e.g. Management, onsite and remote staff) and external stakeholders (e.g. clients and vendors)
• Proficiency with Google Workspace and other office management tools such as Notion and Slack, enabling you to work seamlessly with digital records, databases, and communication critical to workplace operations.
• Proven ability to support remote employees across multiple continents & various timezones, to ensure they can experience a consistent company culture.
• Familiarity with basic HR processes (e.g. staff record management, leave and appraisal process management), HR software and compliance to support operations
• Ability to handle sensitive People's information with the utmost discretion, ensuring a secure and professional environment.
• Analytical mindset and problem-solving skills equip you to address challenges efficiently, adapt to changes, and make informed decisions with minimal supervision.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own D2C Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

We are seeking a dynamic and experienced Senior Supply Chain Manager to lead the end-to-end supply chain operations for BB Company. As a key member of our leadership team, you will be responsible for developing and executing strategic initiatives, managing key partnerships, optimising inventory, and ensuring the overall efficiency and resilience of our supply chain.

What You’ll Do

1. Strategic Planning:
   Develop and implement supply chain strategies aligned with the overall business goals.
   Collaborate with key Product, Marketing and Operations stakeholders to align the supply chain strategy
2. Partner Management:
   Establish and maintain strong relationships with Fulfillment Centers, Contract Manufacturers and Raw Ingredient Suppliers
   Evaluate and select partners based on performance, quality, and cost-effectiveness.
3. Inventory Management:
   Optimize inventory levels to balance the need for product availability with cost control.
   Implement inventory control measures to prevent stockouts and excess inventory.
4. Risk Management:
   Identify potential risks in the supply chain and develop contingency plans to mitigate disruptions.
   Monitor geopolitical, economic, and industry trends that could impact the supply chain.
5. Performance Measurement:
   Establish key performance indicators (KPIs) for the supply chain and regularly assess and report on performance.
   Continuously seek opportunities for improvement and efficiency in the supply chain processes.
6. Logistics Optimization:
   Streamline transportation and distribution processes to minimize lead times and reduce overall logistics costs.
   Explore innovative solutions to optimize transportation and storage.
7. Quality Control:
   Implement and oversee quality control measures throughout the supply chain to ensure that products meet or exceed quality standards.
   Work closely with suppliers to address quality issues and improve overall product quality.
8. International Logistics and Shipping:
   Build the logistics for international operations, considering the delivery lead time and costs for customers worldwide
   Coordinate shipping and transportation arrangements, including customs compliance and import/export regulations. Seek opportunities to optimize international logistics and reduce costs and improve customer satisfaction.
9. Continuous Improvement:
   Implement key performance indicators (KPIs) to measure and assess the effectiveness of supply chain processes.
   Identify opportunities for process optimization, cost reduction, and service enhancement. Implement lean methodologies, conduct regular performance reviews, and collaborate with internal teams and external partners to drive continuous improvement initiatives.
10. Collaboration and Communication:
    Foster collaboration and open communication between different departments, including, marketing, product, customer service, business development, finance.
    Work closely with cross-functional teams to address challenges and optimize processes.

Your Experience

• Proven experience in a senior-level supply chain management role, preferably in the consumer goods or health and wellness industry.
• In-depth knowledge of supply chain best practices, logistics, and international trade regulations.
• Strong analytical and problem-solving skills with a data-driven approach.
• Excellent leadership, communication, and negotiation skills.
• Demonstrated ability to drive strategic initiatives and lead cross-functional teams.
• Bachelor’s degree in Supply Chain Management, Business, or a related field. Master’s degree might be a plus.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own D2C Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As part of the Customer Service team, you will represent Maneuver Marketing as the company’s highest escalation point with the ultimate goal of developing and strengthening our customers’ engagement, satisfaction & loyalty.

Collaborating closely with various departments (Product, eCom, Marketing & Supply-Chain), the team provides stellar customer experience, as well as developing and implementing improvement strategies that contribute to the overall success of our business.

As the Social Media Community & Engagement Lead, you will report directly to the Senior Customer Service Manager and you will be entrusted with overseeing the operational success of our third-party BPO Social Media Moderator Team. You will provide key support to our customer-facing specialists and will also be responsible for identifying, strategizing & implementing engagement, sales, retention, and operational improvement opportunities.

What You’ll Do

Content Moderation

• Develop Guidelines: Create and update community guidelines and moderation policies to ensure a safe and positive environment for users.
• Review User-Generated Content: Monitor and moderate user-generated content to ensure it adheres to community guidelines and platform policies.
• Remove Inappropriate Content: Identify and remove content that violates guidelines, such as hate speech, spam, or explicit material.
• Develop Crisis Protocols: Establish protocols for handling various types of crises, ensuring the team is prepared to respond effectively.
• Handle PR Crises: Quickly address and manage any public relations crises or negative publicity on social media to protect the brand’s reputation.

Community Management

• Monitor and Respond: Oversee and respond to comments, messages, and inquiries across social media platforms to foster a positive community environment.
• Engage with Followers: Actively engage with followers by liking, commenting, and sharing user-generated content to build a loyal community.
• Foster Community Growth: Implement strategies to grow the community, such as hosting online events, contests, or collaborations with influencers.
• Encourage User Interaction: Create opportunities for users to interact with each other, fostering a sense of community and loyalty.
• Steer conversations towards desired narrative: In collaboration with the copy and marketing teams align on advertisement messages for agents to guide conversations.

Customer Support

• Address Customer Issues: Collaborate with the customer service team to address and resolve customer complaints and issues raised on social media platforms.
• Provide Information: Offer accurate information and support to users regarding products, services, and company policies.

Analytics and Reporting

• Track Engagement Metrics: Analyze engagement metrics to understand community sentiment and identify areas for improvement.
• Gather User Feedback: Collect and analyze feedback from the community to identify trends, preferences, and areas for improvement.
• Report Insights: Provide regular reports on community engagement, moderation activities, and user feedback to inform strategy adjustments.

Cross-functional Collaboration

• Collaborate with marketing, product development, supply-chain, and customer service teams to address systemic issues and improve the overall user experience.
• Feedback Loop: Provide feedback and insights to relevant teams to enhance product offerings and community engagement strategies.

Indirect Team Management

• Lead and Support Moderators: Manage a team of content moderators, providing guidance, support, and performance feedback.
• Schedule and Assign Tasks: Organize and assign moderation tasks to ensure coverage and efficiency.
• Conduct Training: Develop and deliver training programs to keep the team updated on policies, tools, and best practices.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

Community Management Objective:

Ensure up-to-date and effective community guidelines, and enhance community engagement and interaction rate.

• Review and update community guidelines quarterly.
• Reduce average response time to comments and messages
• Increase in user interactions (likes, comments, shares) on social media posts.

Team Management Objective

Effectively manage and support the content moderation team.

• Conduct monthly performance reviews with all team members.
• Conduct training sessions for the moderation team every quarter.
• Ensure 100% completion of all assigned moderation tasks within deadlines.
• Achieve a 95% QA critical error pass rate for the team 30 days following implementation of new policies or procedures.

Collaboration Objective:

Foster cross-functional collaboration to enhance community experience.

• Hold bi-weekly meetings with marketing and customer service teams.
• Collect and measure feedback from at least one cross-functional initiative per quarter.
• Develop and execute at least one joint initiative per quarter with other teams to improve community engagement.

Analytics and Reporting Objective:

Utilize data to inform community management strategies.

• Generate and distribute monthly community engagement reports.
• Identify and implement three new strategies based on data insights to improve engagement.
• Define Key Community Metrics based on industry best practices.
• Track and report on key community metrics with 100% accuracy.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Ideally

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Job Description:

• Manage the inside sales representatives team
• Set and track sales targets for team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Salary: $7900 - $8300/Month

EA License No.: 96C4864

Reg. No.: R24121728

Reporting to th company Director, this positions resonsible following key task:

1, To assist the Director on managing the daily warehouse operation, inclduing both internal staff delployment and follow up with suppliers and customers.

2, To follow up on customers portal process incld downloade PO, process ordrs, arrange delivery and submission of e-invoice etc.

3, To place orders with local suppliers and maintain optimal stocks level to min the risk of OOS (out of stocks) situation.

4, Follow up on e-commerce portal order process amd fulfillment

5, To suppot general admin support to the entire operation flow incld support staff based at dfferent location beyond Singapore.

6, To manage Accounting file, tracking of AR/AP matters with Finance.

Industrial Sales Executive (Bukit Batok)

5 Days Work (9am to 6pm)

Salary: S$3000~SS$4000

(Package to be Discuss further)

Roles & Responsibilities

Job Description

Build and maintain strong relationships with existing clients in the process industry.

Conduct market research to understand industry trends, customer needs, and competitive offerings.

Provide technical expertise and guidance to clients on the features and applications of our products and services.

Prepare and deliver compelling sales presentations to potential clients.

Develop and present proposals that effectively communicate the value proposition of our products and services.

Provide feedback to internal teams based on customer insights and market demands

Requirement

Higher Nitec, O Level, Diploma

At least 1~2 years relevant industrial sales experience

With knowledge of industrial sealants will be advantage.
Without still ok as training will be provided

May need to travel to JB to meet clients weekly together with superior
Have Class 3 Driving
Excellent interpersonal and communication skills

Role:

• Drive organic business growth by generating revenue from both new and existing customers and markets. Oversee and manage all direct sales channels and the bidding activities required for those channels.
• Develop a sales plan aimed at achieving revenue retention, growth, and securing new business within a personal customer portfolio or sector. Meet or exceed personal sales targets and contribute to overall business growth objectives.
• Create and implement client relationship management plans to engage with key decision-makers and influencers within customer organizations. Facilitate effective communication, enhance customer value, and address any issues.
• Set clear goals for each sales call or meeting. Customize standard materials to deliver compelling presentations to decision-makers and influencers. Ask targeted questions to gather insights, assess customer interest, and address areas needing further explanation.
• Build a professional network within the business sector and represent the company in interactions with customers and at industry events. Gather market intelligence and enhance the company’s visibility and reputation for its services.

Requirements:

• Diploma or Degree in Business Management or a related field, with 2-3 years of experience in marine sales or similar industries.
• Strong familiarity with and established networks within the marine industry.
• Ability to build strong customer relationships and engage comfortably with diverse groups of people.
• Earns the trust and confidence of others through honesty, integrity, and authenticity.
• In-depth knowledge of the Singapore market, with practical experience to help expand the market presence.

Job Responsibilities:

- Connect with potential adult learners at roadshow events, promoting various educational programs.

- Provide informative demonstrations and articulate the benefits of adult learning courses.

- Identify the specific needs and career aspirations of prospective learners to suggest suitable courses.

- Participate in corporate events and community seminars to showcase adult learning opportunities.

- Actively pursue sales leads, converting interest into enrollments.

- Follow up on leads and inquiries to encourage course registrations.

- Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients.

Requirements:

- Diploma/Degree or equivalent experience in adult education, sales, or related fields.

- A minimum of 2 years in sales or client-facing roles focused on adult learners.

- Hunter mentality with a proactive approach to identifying and engaging potential clients.

- Passionate about facilitating lifelong learning and skill enhancement for adults.

- Strong verbal communication and effective presentation skills for diverse audiences.

- High work ethic, positive demeanor, and willingness to learn.

- Excellent time management and organizational skills.

- Fluent in Mandarin for effective communication with Mandarin-speaking clients.

Industry – Structured Cabling / Electrical / ELV / BMS

Responsibilities:

1) Manage and grow key accounts.

2) Build and sustain strong, long-lasting client relationships with a focus on client satisfaction and retention.

3) Act as the primary point of contact for key accounts, addressing client inquiries, and ensuring their needs are met.

4) Engage in regular communication with clients to anticipate future needs and identify new opportunities.

5) Provide technical support to clients by participating in solution development, product demonstrations, and technical presentations.

6) Collaborate with internal technical teams to resolve client issues and optimize product performance.

7) Develop and implement strategic account plans to drive long-term business growth.
Identify opportunities for expansion within existing accounts and execute strategies to increase revenue.

8) Work closely with internal teams, including sales, technical, and customer service teams, to ensure a seamless customer experience.

Job Requirement:

- Knowledge and experience in Structured Cabling/Electrical/ELV/BMS

- Excellent communication and interpersonal skills

- Self-motivated with a results-driven approach

- Strong networking and relationship-building abilities.

Job Responsibilities:

- Engage with adults at roadshow events to promote lifelong learning through various educational courses.

- Deliver engaging presentations that highlight the benefits and relevance of adult learning programs.

- Assess the interests and needs to recommend suitable courses.

- Actively participate in roadshows, corporate events, and community seminars to increase course visibility.

- Pursue sales opportunities, effectively closing enrollments and meeting sales targets.

- Follow up on leads and inquiries to convert interest into course registrations.

Requirements:

- Diploma/Degree or equivalent practical experience in sales, education, or adult learning.

- At least 2 years of experience in sales, client engagement, or educational promotion.

- A proactive, hunter mentality with a fearless approach to prospecting.

- Passion for promoting lifelong learning and personal development among adults.

- Excellent communication and presentation skills tailored for adult learners.

- Strong work ethic, positive attitude, and genuine desire to learn and help others.

- Effective time management and self-discipline to achieve sales goals.

- Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients.