Highlights & Benefits:

• Working Days: 6 days per week (including weekends, OT pay for working hours beyond 44 hours/week)
• 100% made in Singapore products
• 13th month salary
• Performance bonus/incentive
• Profit sharing
• Company trip
• Simple work environment, good teamwork

Place of Work:

• Guardian (Changi Airport, Marina Bay Sands, Hospitals, Chinatown Point etc.)

Job Description:

• Promote our Chinese medicine and supplements to customers
• Assist with inventory, pricing, and stocking of products
• Collaborate with the sales team to ensure timely and accurate pricing and product information
• Meet sales targets

Requirements:

• At least 1 year sales experience in similar field preferred
• Excellent communication and interpersonal skills
• Able to converse in both Mandarin and English
• Ability to work independently and as part of a team

Highlights & Benefits:

• Working Days: 6 days per week (including weekends, OT pay for working hours beyond 44 hours/week)
• 100% made in Singapore products
• 13th month salary
• Performance bonus/incentive
• Profit sharing
• Company trip
• Simple work environment, good teamwork

Place of Work:

• Guardian (Changi Airport, Marina Bay Sands, Hospitals, Chinatown Point etc.)

Job Description:

• Promote our Chinese medicine and supplements to customers
• Assist with inventory, pricing, and stocking of products
• Collaborate with the sales team to ensure timely and accurate pricing and product information
• Meet sales targets

Requirements:

• At least 1 year sales experience in similar field preferred
• Excellent communication and interpersonal skills
• Able to converse in both Mandarin and English
• Ability to work independently and as part of a team

-Identify new business opportunities: Look for new sales leads and business opportunities in the construction industry
-Build relationships: Maintain strong relationships with existing and potential clients
-Promote products: Present and demonstrate the company's products to potential clients
-Meet sales goals: Achieve sales targets and revenue goals
-Conduct market research: Identify customer needs and market trends
-Negotiate contracts: Negotiate contracts and close deals with clients
-Prepare sales reports: Prepare sales reports and forecasts for management review
-Represent the company: Represent the company at industry events, conferences, and trade shows
-Provide after-sales support: Provide after-sales support and ensure customer satisfaction
-Stay updated: Stay updated on industry trends, competitor products, and market conditions

Position: (Milk Tea Store) Store Sales Manager

Job Summary:

We are looking for a highly motivated and experienced individual to manage the daily operations of our milk tea store. The ideal candidate should have excellent leadership skills, a passion for customer service, and the ability to drive sales while maintaining high operational standards.

Key Responsibilities:

1. Store Operations Management:Oversee day-to-day store operations, ensuring smooth workflow and adherence to standard operating procedures (SOPs).
   Maintain cleanliness, hygiene, and overall organization of the store.
   
2. Staff Supervision:Recruit, train, schedule, and supervise staff to ensure they perform efficiently and effectively.
   Monitor staff performance, provide feedback, and implement corrective actions when necessary.
   Foster a positive and productive working environment.
   
3. Customer Service:Ensure excellent customer service by addressing customer concerns, resolving complaints, and fostering a welcoming store atmosphere.
   Handle escalations and maintain customer satisfaction at all times.
   
4. Inventory Management:Monitor and manage inventory levels to prevent shortages or overstock.
   Conduct regular stock checks and ensure accurate inventory reporting.
   Coordinate with suppliers for timely deliveries and replenishments.
   
5. Financial Management:Handle cash flow, including daily sales reconciliation and deposits.
   Track store expenses and maintain profitability by controlling costs and maximizing revenue.
   Prepare weekly/monthly sales reports and other financial documentation.
   
6. Sales and Marketing:Develop strategies to increase sales and attract more customers.
   Implement promotions, loyalty programs, and marketing campaigns.
   Analyze sales trends and provide insights for improving business performance.
   
7. Compliance and Safety:Ensure compliance with health, safety, and food handling regulations.
   Handle audits and inspections by maintaining proper documentation and operational standards.
   

Qualifications:

• Proven experience in retail or food & beverage (F&B) management, preferably in the milk tea or café industry.
• Strong leadership and people management skills.
• Excellent interpersonal and communication skills.
• Proficient in handling POS systems and basic financial reporting tools.
• Ability to multitask, work under pressure, and solve problems effectively.
• Knowledge of inventory management and supply chain coordination.
• Basic understanding of marketing strategies and customer engagement.

Tanlet Harbor Pte Ltd

EA License: 24C2566

EA Personnel No: R24126237

Job Description

• Provide excellent customer service, product knowledge and recommendations to customer.
• Assist in inventory management and housekeeping.
• Expand company business
• Assist in ad-hoc job scope assigned by manager.
• Minimum 2 years of relevant experience.
• Good communication skills
• Salary Range $3500-$5500

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Join Our Dynamic Sales Team!

Position: Sales Manager
Product Focus: Interactive Panels

About Us:
At AV Media Pte Ltd, we pride ourselves on being a leading provider of cutting-edge audiovisual solutions. We are looking for passionate and driven sales professionals to join our team and champion the sales of Interactive Panels, a state-of-the-art solution transforming collaboration and education.

Key Responsibilities:

• Develop and execute sales strategies to promote and sell Interactive Panels.
• Identify and engage potential customers in corporate, educational, and government sectors.
• Build strong relationships with clients to understand their needs and provide tailored solutions.
• Deliver product demonstrations and presentations to showcase the value of Interactive Panels.
• Collaborate with the marketing team to implement campaigns and drive lead generation.
• Meet or exceed sales targets and provide regular performance reports.

What We’re Looking For:

• Proven sales experience, preferably in the technology or audiovisual industry.
• Excellent communication and presentation skills.
• Strong interpersonal and relationship-building abilities.
• Self-motivated and goal-oriented mindset.
• Familiarity with interactive panel technologies is a plus but not mandatory.

What We Offer:

• Competitive salary and attractive commission structure.
• Comprehensive training on products.
• A supportive and collaborative work environment.
• Opportunities for career growth and development.

How to Apply:
Send your CV and a cover letter detailing your sales achievements to [email protected].

Be part of a team that’s revolutionizing the way people connect and collaborate!

For inquiries, contact us at 65692123.

AV Media Pte Ltd – Empowering Interaction, Redefining Innovation

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Descriptions:

• Oversee, develop and implement comprehensive marketing strategies for the Group’s product line in the automotive industry.
• Collaborate with respective Business Units to align marketing initiatives and sales goals, ensuring support for lead generation, conversion, and retention.
• Develop, review and update promotional materials such as brochures, product images, and other materials as needed to increate product visibility and generate leads.
• Maintain social medial platforms, websites, and digital channels, ensuring the content is up to date, engaging, and targeted to the right audience.
• Maintain and enhance the company’s brand presence across all marketing channels, ensuring consistency and alignment with brand identity.
• Conduct market research to understand customer preferences, emerging trends, and competitor strategies.
• Manage social medial platforms, websites, and digital channels, ensuring the content is up to date, engaging, and targeted to the right audience. Oversee the creation of videos, and other content to drive customer engagement and brand awareness.
• Oversee the marketing budget, ensuring cost-effective use of resources and a strong return on investment for campaigns and promotions.
• Preparate regular reports for senior management on the effectiveness of marketing activities and recommendations for improvements.
• Any other duties assigned from time to time.

Job Requirements:

• Bachelor’s Degree in Business, Marketing, or a related field.
• At least 5 years of relevant marketing experience, preferably in the automotive industry.
• Proficiency in digital marketing tools and strategies.
• Strong communication, negotiation, and project management skills.
• Ability to work in a fast-paced environment
• Highly detail-oriented with a creative mindset and strong conceptualisation skills.
• Excellent analytical skills with the ability to interpret data and drive insights.
• Strong interpersonal skills, a team-oriented approach, and experience in managing stakeholder relationship.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Title: Catering Sales Executive (ID7047)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3000-$4000
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Oversee the sales and profitability of event orders, ensuring smooth catering operations.
• Acquire new corporate clients through cold calling and sales visits.
• Stay informed about trends and developments in the catering industry.
• Handle telephone and online inquiries related to catering sales.
• Assist clients with professional event planning, packaging, and menu selection.
• Actively brainstorm creative ideas to enhance catering services for clients.
• Establish and nurture strong relationships with clients.

Requirement:
• Minimum O Level / Diploma / Degree in Business or Marketing.
• At least 1-3 years of relevant sales experience in the Hotel Banquet/Catering/Event Sales industry.
• Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients.
• Possesses self-discipline, proactivity, and a strong sense of urgency.
• Must be self-motivated, dynamic, meticulous, creative, and sales oriented.
• Outgoing personality, highly motivated, able to work independently, and an inclusive team player.

Responsibilities:

• Handle full spectrum of Sales related documents including Delivery Order, sales order, quotation, tender submission, enquires, documentation and etc.
• Assist Sales team in administration and coordination.
• To prepare and monitor sales volume and revenues on monthly basis.
• To prepare marketing materials and carries out through advertisement and web page.
• To prepare reports and other documents as required by the Management.
• To perform certain administrativework and maintain proper filling.
• To liaise and coordinate with the sales partners for sales support tasks.
• Perform ad-hoc duties as assigned.
• Attending to call-in and email sales enquiries, order processing and providing sales and customer support.
• Maintain and ensure customer listing is accurate and up-to-date.
• Communicate requirements and activities to salesperson.
• Manage Inventory and stock replenishment.

Requirements:

• Candidate must possess minimum.
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge.
• logistics knowledge / experience preferred.
• Possess initiative, able to work independently.
• Strong communications skill and organising skills, ability to multi-task.
• Able to converse and write in English and Mandarin.
• Mandarin language will be an advantage to communicate with Mandarin-speaking clients and suppliers occasionally.
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must.
• Team player with a positive attitude and willingness to assist others.

1. Assist in developing and expanding overseas markets, gaining exposure to international sales.

2. Support building and maintaining strong customer relationships, identifying potential clients, and nurturing existing accounts.

3. Contribute to the implementation of the company’s marketing strategies and regional market plans.

4. Gather information on market trends, demand changes, competitor activity, and customer feedback to support team decisions.

5. Participate in domestic and international exhibitions and engage with overseas clients.

Job Requirements:

• Singaporean Citizen or Permanent Resident
• Recent graduate or final-year student, Diploma or Bachelor’s degree
• Proficiency in both written and spoken English and Mandarin
• Strong interpersonal skills and a willingness to learn about relationship management and market dynamics
• Team-oriented, organized, and able to adapt to a fast-paced, multitasking environment
• Positive and energetic, eager to grow in an international sales role

Ensuring that customers enjoy excellent quality service at the beauty

Managing of customers’ relationship and feedbacks

Taking care of customers’ reservation and verifying of payment

Explaining treatment and package details to customers

Managing recruitment of beauty staff

Preparing work schedules for beauty staff

Setting goals for each staff member and evaluate their performance

Ensuring that the business achieves projected sales target and profit

Monitoring and restocking of beauty supplies

Ensuring spa facilities and equipments are maintained to a high standard

Implementing of marketing campaign to attract new customers

Managing of social media platforms and website of the beauty

Ensuring that proper safety measures are put in place and adhere to

Requirements

Candidate must possess at least Diploma or equivalent

Minimum 10 Year(s) of working experience in Sales/Business management/beauty management

Very knowledgeable in spa products and treatments

Certification in spa services and massage services will be added advantage

Experience in managing multiple branches will be added advantage

Good communication skills and interpersonal skills

Able to work on weekends

No fix working hours

Good learning attitude

Only shortlisted candidates will be notified.

Job Title: Catering Sales Coordinator (ID7157)
Location: Clementi
Working Hours: Mon to Fri 9am-6.30pm
Salary: $2500-$3500
*Benefits: AL 12days, Performance Bonus

Job Description:
You will play a key role in coordinating sales activities and delivering exceptional customer service.

Responsibilities:
• Manage inquiries, process orders, and prepare quotations, proposals, and contracts.
• Maintain accurate sales records and respond promptly to customer inquiries via phone, email, or in person.
• Recommend tailored solutions to meet catering needs, ensuring customer satisfaction and addressing feedback professionally.
• Coordinate with internal teams to oversee event execution, logistics, delivery schedules, and special requirements.
• Monitor event timelines to ensure timely delivery and seamless service.
• Handle schedules and incoming calls for the sales team and prepare monthly sales reports for management.

Requirements:
• Singaporean or PR only.
• Diploma in Business Administration, Hospitality Management, or related fields.
• Bilingual in both Mandarin and English to manage Mandarin Speaking clients
Proficient in Microsoft Office (Word, Excel).
• Minimum 1 year of experience in sales support or customer service (catering/F&B experience is a plus).

Responsibilities:

• Provide administration support to sales and reservation team (hybrid role)
• Handle telephone enquiries
• Ensure all reservation details are entered timely and accurately into the system.
• Organized and maintain an up-to-date filing system
• Perform other ad-hoc admin duties

Requirements:

• Min O Level Qualification or equivalent with 1 year of hospitality experience preferred.
• Good interpersonal skills and positive working attitude
• Good team player yet able to work independently

Interested parties please email resume and expected salary to [email protected]

• Pick up point from Orchard MRT station
• Staff meals provided

We are looking for a Sales Administrator to join our Asia team. Your role will be crucial in maintaining our high level of service to our customers and supporting business growth in Asia.

DUTIES & RESPONSIBILITIES

• Secure the complete sales process from creating offer, following up, order intake, order processing, delivery arrangements and collection of payments.
• Responsible for offering spare parts and retrofit new compressors to our customers and follow up on offers promptly and efficiently
• Work together with the Asia team and other Sperre offices to develop and expand our business in Asia. Handle the process from order, coordinate shipment arrival, delivery process and invoicing. Including creates orders (ERP BC 365) and distributes order confirmations. Close orders (ERPBC 365) and forward billing to customers.
• Including support with picking and packing ensuring fast and smooth transactions
• Handle inward and outward shipment for compressors and spare parts including all documentation.
• Manage inventory by ordering and updating incoming parts in our warehouse and system
• Assist in account receivables, warranty - and claims processes together with the sales and finance teams

Competences & experiences

• Male or female are welcome for this position.
• Some working experience, Degree holder in any discipline with preference in commercial or technical and preferred affinity with the marine or offshore industry.
• Customer-oriented with strong relationship-building skills and commercial mindset
• Result-driven, organized, responsible and independent
• Good communication skills both oral and written in English
• Team player with a hands-on and practical approach
• Cultural awareness and experience in an international setting are a plus
• Familiarity with MS Office and ERP *BC365 systems is desirable but not mandatory.

Does this sound interesting?

If you are eager to join an international company and take on this dynamic opportunity, please send your CV and a brief motivation to us.

Our values:

• Agile: Our team- and customers rely on our ability to respond.
• Observant: We observe- and foresee team and customer needs.
• Approachable: We are down to earth and always available.
• Responsible: We all have a key to ensure the highest customer satisfaction.

Our dynamic & progressive newly set up SME is eagerly seeking for an individual who has the ability, and confidence to adapt & excel with the GPs and the medical specialists in the private sector.

The potential candidate must possess the quality to promote convincingly & sell the company range of products.

Preferably you should already have the strong business contact with the GPs & the medical specialists.

You must have a sales result orientated mind set, determined & passionate to pursuit to obtain the company sales goal & objective.

Bio-medical science graduate or a registered pharmacist will be given an advantage.

The successful candidate will surely be well remunerated.

Please email to [email protected] together with a recent photo if you wish to be considered ASAP.

Job Title: Catering Sales Manager (ID7059)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $5000-$6000 (not including comm)
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Title: Assistant Sales Manager (Catering) (ID7058)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3500-$4500
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in Hotel or Catering industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Responsibilities:

· Provide sales and administrative support to the sales team

· Process job order and assist in client onboarding

· Coordinate with customers on service delivery schedule

· Prepare quotation and draft sales proposal

· Handle customer's call / enquires

· General admin duties

· Any other duties that may be assigned from time to time

Requirements:

· Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NITEC, Diploma, any field

· Ability to work independently

· Good communication skills and able to work under pressure.

· Team player with good attitude

· Training will be provided

Benefits:

· Basic Salary - $2,500 to $2,800 commensurate with experience

· Performance incentive

· Mobile allowance

· Training and Development

· 14 days annual leave

· 14 days medical leave

Responsibilities

• Proactively engage with existing customers to drive renewals and upsells, ensuring satisfaction, retention, and exceeding company sales objectives.
• Drive business development efforts to identify and explore opportunities in new and existing markets.
• Respond promptly to customer inquiries and concerns, which may involve:

1. Preparing and providing new or revised quotes.
2. Referring customers to relevant internal resources.
3. Support on existing subscriptions or trial services.

• Maintain accurate and up-to-date records of customer data, interactions, and opportunities in the systems.
• Identify and report data discrepancies, ensuring corrections are promptly updated to maintain data accuracy.
• Build and maintain strong, collaborative relationships with internal partners and stakeholders.
• Share timely and comprehensive information with stakeholders to support effective decision-making in sales negotiations.
• Prepare regular sales performance reports, forecasts, and actionable insights for the assigned territory.

Requirements:

• Understanding of journals sales and subscription business.
• High degree of attention to detail.
• Ability to work independently and manage multiple priorities effectively.
• Excellent communication and interpersonal skills to foster trust and credibility with customers and internal teams.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Director of Sales with Conrad Hotels and Resorts will contribute to Sales plan that maximizes revenue by driving the sale of conference facility space and guest rooms.

What will I be doing?

The Director of Sales is responsible for developing a commercial strategy covering all managed room segments (IBT, IT, GT, CMTG, GOV), including residential and non-residential business to maximize the hotel’s total revenue. This role will drive the planning and execution of the commercial strategy and activity through support from the Revenue Management, Catering Sales, Events Management and Marketing.

As Director of Sales, you will build a marketing plan and associated sales activities to execute with the Sales Team to achieve Sales targets and company goals. The Director of Sales will train, coach, and continuously develop the Sales Team. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Lead a team to identify and maximize all business opportunities that translate into revenue for the hotel, be it for Rooms, Food and Beverage including banquets, and other minor operating departments
• Coach and mentor the team to have the right spirit that would make us a formidable group of customer-focused and enterprising sales force that is second to none
• Handle business forecasting, budget planning and reviews, sales/marketing analysis, revenue management, pricing, positioning, promotions, advertising and overall marketing
• Identify critical areas for constant improvements in product, price and service levels, through sound and time sensitive market intelligence
• Act as a sounding board to the Management for new business opportunities and directly responsible for the hotel's main source of revenue
• Manage and develop relationships with key internal and external stakeholders.

Sales Activities

• Conduct sales call activities to acquire new business and/or solicit business with existing customers. Activities can include sales calls, site inspection, tele-blitz, cold calls, entertainment, FAM trips, trade shows, etc
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence
• Expand new customer acquisitions and manage contacts with existing Guests and key contacts
• Conduct “Bring Back Old Business” and repeat calls to increase demand and overall revenue
• Cross sell other Hilton Worldwide properties wherever possible
• Build the marketing plan for the hotel to include sales targets based on market analysis
• All duties and processes to be carried out in line with Hilton brand standards/guidelines e.g. Centre of Excellence
• Account review to be conducted with the sales team on a quarterly basis to ensure that their performance is in-line with the targets and take any necessary corrective action where required

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Develop and maintain a broad range of product knowledge about the Hotel
• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
• Communicate trends, opportunities and market changes to CD and appropriate parties, as needed
• Identify new business to achieve individual and team revenue goals and targets
• Gain understanding of our target customers and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution
• Willing to commit to firm and unambiguous decisions. Sets up contingencies in case decisions are unsuccessful

Providing Exceptional Customer Service

• Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
• Service our customers in order to grow share of the account
• Execute and supports the company's customer service standards
• Provide excellent customer service consistent with the daily service basics of the company
• Set a positive example for guest relations
• Interact with guests to obtain feedback on product quality and service levels

Administration & Management

• Handle business enquiry and daily correspondence in a timely and professional manner
• Create contracts as required
• Utilize intranet for resources and information
• Utilize Delphi to manage, document and track all managed account activities
• Submit daily/weekly/monthly reports to Commercial Director
• Complete and review monthly reports in a timely manner (owner’s report, MPR, catering occupancy, production report, etc
• Work closely with the Regional Director of Sales and Hilton Worldwide Sales team to drive business into the hotel
• Proficient in using hotel’s front office system management tool to manage and track business
• Proficient in using hotel’s Account Management Tool (Delphi/H360/HIS etc) to manage and track accounts
• Attend and be attentive in all daily briefings, department/team meetings and any other meeting as required
• Attend designated training programs
• Ensure that the team collects the first deposit where required and reviews all contractual terms prior to contracts being sent out
• Reviews proposals to ensure that all necessary information is captured prior to the team sending it out to clients and is correctly booked in Delphi.
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
• Conduct performance reviews at least twice a year (Mid-Year and Year-End) for each team member
• Work closely with the Director of Catering to build a cohesive Business Development team
• Assist the Commercial Director in ensuring that targets and standards are met in the team

What are we looking for?

A Director of Sales serving Hilton hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Knowledge of the hospitality industry, current market trends, and economic factors
• Excellent presentation and creative selling skills to uncover new business. Able to present information logically and confidently verbally and in written form
• Strong negotiation skills to close business with a maximum yield
• Proficient in using Microsoft office tools especially Excel to create documents, reports and presentation
• Ability to read, listen and communicate effectively in both written and spoken English, using correct grammar, spelling and sentence structure
• Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy
• Ability to manage time, resources, and personnel effectively and productively
• Ability to persuade, convince and influence others
• Persuasive and assertive in communication. Able to present arguments logically and face up to and resolve conflicts or criticism
• Maintains staff morale and motivation, pays attentions to the development of skills, pro activity and the taking of responsibility
• Prepared to fit working hours to business needs and to respond personally to work problems at short notice

Personality Characteristics

• Self-motivated and able to work effectively without constant supervision
• A passion for sales and target-based performance
• An outstanding team player
• Innovative in the delivery of Sales initiatives
• Enthusiastic to be part of a winning team
• To have patience and take setbacks positively
• Stays calm, composed and effective under time pressure and when dealing with difficult or confrontational situations.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!