Reporting to the Commercial Director, APAC, your task will be to manage the FreeWheel Marketing initiatives for APAC by liaising and connecting with the different International Marketing and Communications teams internally. Your responsibilities may span the following areas:

• Brand marketing: Under the leadership of the International Brand Marketing department, support the project management of local marketing events (planning, executing, and tracking of marketing KPI’s).
• In coordination with the International Sales & Product Marketing team, adapt and maintain sales deck and marketing materials (including case studies).
• Coordinate and relay regional Communications opportunities with the International Communications department.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Descriptions:

• Oversee, develop and implement comprehensive marketing strategies for the Group’s product line in the automotive industry.
• Collaborate with respective Business Units to align marketing initiatives and sales goals, ensuring support for lead generation, conversion, and retention.
• Develop, review and update promotional materials such as brochures, product images, and other materials as needed to increate product visibility and generate leads.
• Maintain social medial platforms, websites, and digital channels, ensuring the content is up to date, engaging, and targeted to the right audience.
• Maintain and enhance the company’s brand presence across all marketing channels, ensuring consistency and alignment with brand identity.
• Conduct market research to understand customer preferences, emerging trends, and competitor strategies.
• Manage social medial platforms, websites, and digital channels, ensuring the content is up to date, engaging, and targeted to the right audience. Oversee the creation of videos, and other content to drive customer engagement and brand awareness.
• Oversee the marketing budget, ensuring cost-effective use of resources and a strong return on investment for campaigns and promotions.
• Preparate regular reports for senior management on the effectiveness of marketing activities and recommendations for improvements.
• Any other duties assigned from time to time.

Job Requirements:

• Bachelor’s Degree in Business, Marketing, or a related field.
• At least 5 years of relevant marketing experience, preferably in the automotive industry.
• Proficiency in digital marketing tools and strategies.
• Strong communication, negotiation, and project management skills.
• Ability to work in a fast-paced environment
• Highly detail-oriented with a creative mindset and strong conceptualisation skills.
• Excellent analytical skills with the ability to interpret data and drive insights.
• Strong interpersonal skills, a team-oriented approach, and experience in managing stakeholder relationship.

 JOB TITLE: Senior Field Marketing Manager, Partner Marketing (Asia)

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

 Education & Qualifications

• An undergraduate degree in marketing/business (or equivalent) is required and an advanced degree is strongly preferred.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Title: Catering Sales Executive (ID7047)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3000-$4000
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Oversee the sales and profitability of event orders, ensuring smooth catering operations.
• Acquire new corporate clients through cold calling and sales visits.
• Stay informed about trends and developments in the catering industry.
• Handle telephone and online inquiries related to catering sales.
• Assist clients with professional event planning, packaging, and menu selection.
• Actively brainstorm creative ideas to enhance catering services for clients.
• Establish and nurture strong relationships with clients.

Requirement:
• Minimum O Level / Diploma / Degree in Business or Marketing.
• At least 1-3 years of relevant sales experience in the Hotel Banquet/Catering/Event Sales industry.
• Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients.
• Possesses self-discipline, proactivity, and a strong sense of urgency.
• Must be self-motivated, dynamic, meticulous, creative, and sales oriented.
• Outgoing personality, highly motivated, able to work independently, and an inclusive team player.

Responsibilities:

• Handle full spectrum of Sales related documents including Delivery Order, sales order, quotation, tender submission, enquires, documentation and etc.
• Assist Sales team in administration and coordination.
• To prepare and monitor sales volume and revenues on monthly basis.
• To prepare marketing materials and carries out through advertisement and web page.
• To prepare reports and other documents as required by the Management.
• To perform certain administrativework and maintain proper filling.
• To liaise and coordinate with the sales partners for sales support tasks.
• Perform ad-hoc duties as assigned.
• Attending to call-in and email sales enquiries, order processing and providing sales and customer support.
• Maintain and ensure customer listing is accurate and up-to-date.
• Communicate requirements and activities to salesperson.
• Manage Inventory and stock replenishment.

Requirements:

• Candidate must possess minimum.
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge.
• logistics knowledge / experience preferred.
• Possess initiative, able to work independently.
• Strong communications skill and organising skills, ability to multi-task.
• Able to converse and write in English and Mandarin.
• Mandarin language will be an advantage to communicate with Mandarin-speaking clients and suppliers occasionally.
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must.
• Team player with a positive attitude and willingness to assist others.

JOB OVERVIEW

The Sales Account Manager will focus on driving business growth by prospecting new customers, managing and nurturing relationships with existing clients, and closing deals to meet and exceed sales targets. This role is pivotal in expanding the customer base and ensuring customer satisfaction, while effectively collaborating with cross-functional teams to deliver seamless service and support. The Sales Account Manager will be responsible for the full sales cycle, from lead generation to final sales, ensuring all customer needs are met with urgency and accuracy.

JOB ROLES & RESPONSIBILITIES

1) Account Development and Sales Expansion

• Develop new accounts and expand customers base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.

2) Sales Strategy and Execution

• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed sales targets.

3) Sales Process Management

• Ensure the entire sales process is executed with urgency and accuracy: RFQ, quote, order processing, and fulfillment.

4) CRM and Documentation

• Accurately document and update prospecting activity and new sales opportunities in our proprietary CRM.

5) Collaboration and Coordination

• Collaborate with cross-functional teams to ensure seamless delivery of products and services.

6) Industry Awareness and Opportunity Identification

• Stay abreast of industry trends and market developments to identify growth opportunities.

7) Performance Tracking and Reporting

• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Marketing, Supply Chain, or a related field.
• Proven track record of success in B2B sales in a similar role is preferred, but not mandatory.
• Energetic, strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Willingness to travel as needed to meet business objectives (10%).

WHY JOIN US

• Fast-Growing Industry Leader: Be part of the fastest-growing global distributor in the electronics components industry.
• Career Advancement Opportunities: Gain invaluable experience and grow within a dynamic organization.
• Collaborative Environment: Work alongside a supportive team committed to excellence and innovation.
• Employee-Focused Culture: Join a workplace that values your contributions and supports your development.

Job Title: Catering Sales Manager (ID7059)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $5000-$6000 (not including comm)
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Title: Assistant Sales Manager (Catering) (ID7058)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3500-$4500
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in Hotel or Catering industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

What you get to do in this role:

• Build a team of direct Sales Executives to drive rapid new business sales growth in the Emerging Market territory (MY, HK, PH, ID)
• Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis is required
• Engage and align effectively in C-level meetings in order to properly understand customer business requirements
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
• Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience

Ensuring that customers enjoy excellent quality service at the beauty

Managing of customers’ relationship and feedbacks

Taking care of customers’ reservation and verifying of payment

Explaining treatment and package details to customers

Managing recruitment of beauty staff

Preparing work schedules for beauty staff

Setting goals for each staff member and evaluate their performance

Ensuring that the business achieves projected sales target and profit

Monitoring and restocking of beauty supplies

Ensuring spa facilities and equipments are maintained to a high standard

Implementing of marketing campaign to attract new customers

Managing of social media platforms and website of the beauty

Ensuring that proper safety measures are put in place and adhere to

Requirements

Candidate must possess at least Diploma or equivalent

Minimum 10 Year(s) of working experience in Sales/Business management/beauty management

Very knowledgeable in spa products and treatments

Certification in spa services and massage services will be added advantage

Experience in managing multiple branches will be added advantage

Good communication skills and interpersonal skills

Able to work on weekends

No fix working hours

Good learning attitude

Only shortlisted candidates will be notified.

Job Title: Catering Sales Coordinator (ID7157)
Location: Clementi
Working Hours: Mon to Fri 9am-6.30pm
Salary: $2500-$3500
*Benefits: AL 12days, Performance Bonus

Job Description:
You will play a key role in coordinating sales activities and delivering exceptional customer service.

Responsibilities:
• Manage inquiries, process orders, and prepare quotations, proposals, and contracts.
• Maintain accurate sales records and respond promptly to customer inquiries via phone, email, or in person.
• Recommend tailored solutions to meet catering needs, ensuring customer satisfaction and addressing feedback professionally.
• Coordinate with internal teams to oversee event execution, logistics, delivery schedules, and special requirements.
• Monitor event timelines to ensure timely delivery and seamless service.
• Handle schedules and incoming calls for the sales team and prepare monthly sales reports for management.

Requirements:
• Singaporean or PR only.
• Diploma in Business Administration, Hospitality Management, or related fields.
• Bilingual in both Mandarin and English to manage Mandarin Speaking clients
Proficient in Microsoft Office (Word, Excel).
• Minimum 1 year of experience in sales support or customer service (catering/F&B experience is a plus).

Responsibilities:

• Provide administration support to sales and reservation team (hybrid role)
• Handle telephone enquiries
• Ensure all reservation details are entered timely and accurately into the system.
• Organized and maintain an up-to-date filing system
• Perform other ad-hoc admin duties

Requirements:

• Min O Level Qualification or equivalent with 1 year of hospitality experience preferred.
• Good interpersonal skills and positive working attitude
• Good team player yet able to work independently

Interested parties please email resume and expected salary to [email protected]

• Pick up point from Orchard MRT station
• Staff meals provided

1. Assist in developing and expanding overseas markets, gaining exposure to international sales.

2. Support building and maintaining strong customer relationships, identifying potential clients, and nurturing existing accounts.

3. Contribute to the implementation of the company’s marketing strategies and regional market plans.

4. Gather information on market trends, demand changes, competitor activity, and customer feedback to support team decisions.

5. Participate in domestic and international exhibitions and engage with overseas clients.

Job Requirements:

• Singaporean Citizen or Permanent Resident
• Recent graduate or final-year student, Diploma or Bachelor’s degree
• Proficiency in both written and spoken English and Mandarin
• Strong interpersonal skills and a willingness to learn about relationship management and market dynamics
• Team-oriented, organized, and able to adapt to a fast-paced, multitasking environment
• Positive and energetic, eager to grow in an international sales role

Our dynamic & progressive newly set up SME is eagerly seeking for an individual who has the ability, and confidence to adapt & excel with the GPs and the medical specialists in the private sector.

The potential candidate must possess the quality to promote convincingly & sell the company range of products.

Preferably you should already have the strong business contact with the GPs & the medical specialists.

You must have a sales result orientated mind set, determined & passionate to pursuit to obtain the company sales goal & objective.

Bio-medical science graduate or a registered pharmacist will be given an advantage.

The successful candidate will surely be well remunerated.

Please email to [email protected] together with a recent photo if you wish to be considered ASAP.

We are looking for a Sales Administrator to join our Asia team. Your role will be crucial in maintaining our high level of service to our customers and supporting business growth in Asia.

DUTIES & RESPONSIBILITIES

• Secure the complete sales process from creating offer, following up, order intake, order processing, delivery arrangements and collection of payments.
• Responsible for offering spare parts and retrofit new compressors to our customers and follow up on offers promptly and efficiently
• Work together with the Asia team and other Sperre offices to develop and expand our business in Asia. Handle the process from order, coordinate shipment arrival, delivery process and invoicing. Including creates orders (ERP BC 365) and distributes order confirmations. Close orders (ERPBC 365) and forward billing to customers.
• Including support with picking and packing ensuring fast and smooth transactions
• Handle inward and outward shipment for compressors and spare parts including all documentation.
• Manage inventory by ordering and updating incoming parts in our warehouse and system
• Assist in account receivables, warranty - and claims processes together with the sales and finance teams

Competences & experiences

• Male or female are welcome for this position.
• Some working experience, Degree holder in any discipline with preference in commercial or technical and preferred affinity with the marine or offshore industry.
• Customer-oriented with strong relationship-building skills and commercial mindset
• Result-driven, organized, responsible and independent
• Good communication skills both oral and written in English
• Team player with a hands-on and practical approach
• Cultural awareness and experience in an international setting are a plus
• Familiarity with MS Office and ERP *BC365 systems is desirable but not mandatory.

Does this sound interesting?

If you are eager to join an international company and take on this dynamic opportunity, please send your CV and a brief motivation to us.

Our values:

• Agile: Our team- and customers rely on our ability to respond.
• Observant: We observe- and foresee team and customer needs.
• Approachable: We are down to earth and always available.
• Responsible: We all have a key to ensure the highest customer satisfaction.

Responsibilities

• Proactively engage with existing customers to drive renewals and upsells, ensuring satisfaction, retention, and exceeding company sales objectives.
• Drive business development efforts to identify and explore opportunities in new and existing markets.
• Respond promptly to customer inquiries and concerns, which may involve:

1. Preparing and providing new or revised quotes.
2. Referring customers to relevant internal resources.
3. Support on existing subscriptions or trial services.

• Maintain accurate and up-to-date records of customer data, interactions, and opportunities in the systems.
• Identify and report data discrepancies, ensuring corrections are promptly updated to maintain data accuracy.
• Build and maintain strong, collaborative relationships with internal partners and stakeholders.
• Share timely and comprehensive information with stakeholders to support effective decision-making in sales negotiations.
• Prepare regular sales performance reports, forecasts, and actionable insights for the assigned territory.

Requirements:

• Understanding of journals sales and subscription business.
• High degree of attention to detail.
• Ability to work independently and manage multiple priorities effectively.
• Excellent communication and interpersonal skills to foster trust and credibility with customers and internal teams.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Director of Sales with Conrad Hotels and Resorts will contribute to Sales plan that maximizes revenue by driving the sale of conference facility space and guest rooms.

What will I be doing?

The Director of Sales is responsible for developing a commercial strategy covering all managed room segments (IBT, IT, GT, CMTG, GOV), including residential and non-residential business to maximize the hotel’s total revenue. This role will drive the planning and execution of the commercial strategy and activity through support from the Revenue Management, Catering Sales, Events Management and Marketing.

As Director of Sales, you will build a marketing plan and associated sales activities to execute with the Sales Team to achieve Sales targets and company goals. The Director of Sales will train, coach, and continuously develop the Sales Team. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Lead a team to identify and maximize all business opportunities that translate into revenue for the hotel, be it for Rooms, Food and Beverage including banquets, and other minor operating departments
• Coach and mentor the team to have the right spirit that would make us a formidable group of customer-focused and enterprising sales force that is second to none
• Handle business forecasting, budget planning and reviews, sales/marketing analysis, revenue management, pricing, positioning, promotions, advertising and overall marketing
• Identify critical areas for constant improvements in product, price and service levels, through sound and time sensitive market intelligence
• Act as a sounding board to the Management for new business opportunities and directly responsible for the hotel's main source of revenue
• Manage and develop relationships with key internal and external stakeholders.

Sales Activities

• Conduct sales call activities to acquire new business and/or solicit business with existing customers. Activities can include sales calls, site inspection, tele-blitz, cold calls, entertainment, FAM trips, trade shows, etc
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence
• Expand new customer acquisitions and manage contacts with existing Guests and key contacts
• Conduct “Bring Back Old Business” and repeat calls to increase demand and overall revenue
• Cross sell other Hilton Worldwide properties wherever possible
• Build the marketing plan for the hotel to include sales targets based on market analysis
• All duties and processes to be carried out in line with Hilton brand standards/guidelines e.g. Centre of Excellence
• Account review to be conducted with the sales team on a quarterly basis to ensure that their performance is in-line with the targets and take any necessary corrective action where required

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Develop and maintain a broad range of product knowledge about the Hotel
• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
• Communicate trends, opportunities and market changes to CD and appropriate parties, as needed
• Identify new business to achieve individual and team revenue goals and targets
• Gain understanding of our target customers and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution
• Willing to commit to firm and unambiguous decisions. Sets up contingencies in case decisions are unsuccessful

Providing Exceptional Customer Service

• Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
• Service our customers in order to grow share of the account
• Execute and supports the company's customer service standards
• Provide excellent customer service consistent with the daily service basics of the company
• Set a positive example for guest relations
• Interact with guests to obtain feedback on product quality and service levels

Administration & Management

• Handle business enquiry and daily correspondence in a timely and professional manner
• Create contracts as required
• Utilize intranet for resources and information
• Utilize Delphi to manage, document and track all managed account activities
• Submit daily/weekly/monthly reports to Commercial Director
• Complete and review monthly reports in a timely manner (owner’s report, MPR, catering occupancy, production report, etc
• Work closely with the Regional Director of Sales and Hilton Worldwide Sales team to drive business into the hotel
• Proficient in using hotel’s front office system management tool to manage and track business
• Proficient in using hotel’s Account Management Tool (Delphi/H360/HIS etc) to manage and track accounts
• Attend and be attentive in all daily briefings, department/team meetings and any other meeting as required
• Attend designated training programs
• Ensure that the team collects the first deposit where required and reviews all contractual terms prior to contracts being sent out
• Reviews proposals to ensure that all necessary information is captured prior to the team sending it out to clients and is correctly booked in Delphi.
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
• Conduct performance reviews at least twice a year (Mid-Year and Year-End) for each team member
• Work closely with the Director of Catering to build a cohesive Business Development team
• Assist the Commercial Director in ensuring that targets and standards are met in the team

What are we looking for?

A Director of Sales serving Hilton hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Knowledge of the hospitality industry, current market trends, and economic factors
• Excellent presentation and creative selling skills to uncover new business. Able to present information logically and confidently verbally and in written form
• Strong negotiation skills to close business with a maximum yield
• Proficient in using Microsoft office tools especially Excel to create documents, reports and presentation
• Ability to read, listen and communicate effectively in both written and spoken English, using correct grammar, spelling and sentence structure
• Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy
• Ability to manage time, resources, and personnel effectively and productively
• Ability to persuade, convince and influence others
• Persuasive and assertive in communication. Able to present arguments logically and face up to and resolve conflicts or criticism
• Maintains staff morale and motivation, pays attentions to the development of skills, pro activity and the taking of responsibility
• Prepared to fit working hours to business needs and to respond personally to work problems at short notice

Personality Characteristics

• Self-motivated and able to work effectively without constant supervision
• A passion for sales and target-based performance
• An outstanding team player
• Innovative in the delivery of Sales initiatives
• Enthusiastic to be part of a winning team
• To have patience and take setbacks positively
• Stays calm, composed and effective under time pressure and when dealing with difficult or confrontational situations.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Role Overview:

We are seeking a dynamic and motivated Enterprise Sales Executive to join our team. This individual will play a crucial role in driving business growth by promoting and selling our innovative solutions to clients in the insurance and property sectors. The ideal candidate is a results-oriented professional with exceptional communication and customer engagement skills.

Key Responsibilities:

1. Lead Generation: 

Actively prospect for business opportunities through platforms like LinkedIn and other channels.

2. Sales and Solutioning:

 Effectively promote and sell our company’s services and tailor solutions to meet client needs.

3. Customer Service:

Deliver outstanding service, maintaining strong relationships to ensure client satisfaction and loyalty.

4. CRM Management:

Accurately and consistently update the sales funnel using HubSpot, ensuring all activities and opportunities are well-documented.

5. Sales-Driven Approach: 

Achieve and exceed sales targets, demonstrating a strong focus on numbers and performance.

6. Customer Insight:

 Be an active listener to truly understand customer pain points and objectives, providing value-driven solutions.

1. Proven sales experience, preferably in the insurance or property sector with Adtech Sales background
2. Proficiency in using CRM systems like HubSpot.
3. Strong interpersonal and communication skills.
4. Goal-oriented mindset with a passion for exceeding targets.
5. Excellent listening skills and the ability to understand and address client needs.

1. A collaborative work environment with growth opportunities.
2. Competitive remuneration package with performance incentives.

• Prepare reports periodically and when required
• Involved in sales forecast and analysis process.
• Preparing presentation slides
• Support in credit management process.
• Support in pricing and discount management process.
• Support in compliance topics.
• Support in month end/Year end reporting process.
• Involved in the year end stock take process.
• Other ad hoc assignment.

Job Description:

• Processing Subcon Invoices
• Updating UAT (User Acceptance Testing) to system
• Purchasing Extended Warranty
• Support sales team on order processing, and delivery arrangement
• Assist customers in pre and after-sales support
• Attend to sales enquiries via email phone call
• Assist other task given by Manager
• Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

Responsibilities:

· Provide sales and administrative support to the sales team

· Process job order and assist in client onboarding

· Coordinate with customers on service delivery schedule

· Prepare quotation and draft sales proposal

· Handle customer's call / enquires

· General admin duties

· Any other duties that may be assigned from time to time

Requirements:

· Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NITEC, Diploma, any field

· Ability to work independently

· Good communication skills and able to work under pressure.

· Team player with good attitude

· Training will be provided

Benefits:

· Basic Salary - $2,500 to $2,800 commensurate with experience

· Performance incentive

· Mobile allowance

· Training and Development

· 14 days annual leave

· 14 days medical leave